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Sort by: relevance | dateBusiness Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Cleaner
Remuneration The Salary scale for the post is (as of 01/08/25): €34,582 - €36,425 - €37,798 - €38,371- €38,613 - €39,184, €39,770, €40,230, €40,783 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Reporting Relationship The person appointed will report to the Support Services Manager or other nominated Line Manager. Purpose of the Post Responsible for general cleaning services as identified by the supervisor and to ensure the agreed standards of cleanliness and hygiene are maintained in all areas and appropriately documented in line with national and locally devised policies and regulations as set out in the cleaning guidelines as part of the HIQA standards for safer better healthcare. Principal Duties and Responsibilities Cleaning duties will include: · Maintain a high standard of cleanliness of wards, bathrooms, toilets, sluices, corridors, restaurant, clinics, out-patient departments and any other areas to where you are assigned in line with the HIQA standards for safer better healthcare. · To comply with work schedules and procedures as outlined in the Policy and Procedures on Cleaning in Tipperary University Hospital. · Vacuum, dust, wash and polish floors, walls, windows, equipment etc. as required and to maintain general cleanliness within the departments where he/she works. · Cleaning and disinfecting of wash hand basins, toilets, showers and baths as required. · Replacing of hand towels, soaps, toilet rolls, etc. as required. · Collecting and tagging of Waste and removal of waste to designated holding areas. · Attend to spillages immediately to reduce the risk of accidents and report broken or faulty equipment. · Damp dusting of beds, lockers, light fittings, dust bins, soap dispensers, hand towel holders, door and window frames, window ledges, skirting boards, walls to hand level, etc. on a structured basis and as required. · Cleaning and tidying of storeroom on a structured basis. · Collection and removal of soiled linen to designated areas. · Change ward curtains and bed screens as per policy. · Damp dusting of curtain and bed screen rails on a structured basis. · Ensure all cleaning materials are used economically. · Assist as required in any department of the hospital and ancillary buildings as may be required and carry out the duties applicable to that department. · Convey goods to various parts of the hospital as required. Health & Safety · Adhere to infection control guidelines and attend training sessions as required · Be familiar and comply with the Hospital Policies in relation to Health and Safety, Fire, Infection Control, Waste Disposal and Smoking Policy. · Attend in-service mandatory training sessions. · Report accidents, fire, damage to equipment. · Report unsafe conditions and defective equipment to the Support Services Manager or on-site Manager out of hours. · When on duty, to report the presence of any unauthorised person to the nurse in charge or to the designated security officer. · Tipperary University Hospital is a smoke free campus. Smoking is not permitted anywhere on the hospital grounds. The introduction of the Smoke-Free Campus policy is in keeping with Tipperary University Hospital status as a smoke Free Hospital and a Health Promoting Hospital. Other Responsibilities: · To fulfil any other Support Staff duties as requested by the Support Services Manager / Head of Department or Director of Nursing. · Tipperary University Hospital will require flexibility in relation to areas where such flexibility is considered to be reasonable in accordance with the competence and safety of staff involved. · The appointee is expected to maintain a very good standard of personal hygiene at all times. · Receive training on how to operate any new equipment that has been provided to a department or any equipment that is already there. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must, on the latest date for receiving application forms for the office: Relevant experience in a hygiene/ cleaning environment in the Healthcare / Hospitality sector And Have attained such standard of education as would enable him/her to discharge the duties of the post. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Depth and breadth of experience in hygiene / cleaning in the Healthcare / Hospitality Sector. Other requirements specific to the post Flexibility regarding working hours as role will include working unsocial and flexible hours including evenings and weekends and night duty as this is a 24/7 service. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State. Skills, competencies and/or knowledge Professional Knowledge: · Demonstrate a good knowledge of the health service and the acute hospital services and the role of Domestic Cleaner. · Demonstrate knowledge of relevant legislation e.g. Health and Safety, Infection Control, HACCP. · Cleaning duties and in particular, hygiene principles. Commitment to Quality Service: · Demonstrate a commitment to providing a quality service. · Demonstrate evidence of ability to empathise with treat patients, relatives and colleagues with dignity and respect. Planning and Organising: Tenure The current vacancy available is Permanent and Whole Time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources.
Catering Assistant
Remuneration The salary scale for the post is: (01/08/2025) €35,547 - €37,409 - €38,528 - €39,294 - €39,958 - €40,816 - €41,340 - €42,233 - €43,150 Location of Post There are currently two permanent part-time and wholetime vacancies available in Older Persons Services, HSE South West. The initial vacancy is as follows: Campaign Specific Selection Process Ranking/Shortlisting/Interview A ranking and/or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and/or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.
Catering Assistant
Remuneration The salary scale for the post is: (01/08/2025) €35,547 - €37,409 - €38,528 - €39,294 - €39,958 - €40,816 - €41,340 - €42,233 - €43,150 Location of Post There are currently two permanent part-time and wholetime vacancies available in Older Persons Services, HSE South West. The initial vacancy is as follows: Campaign Specific Selection Process Ranking/Shortlisting/Interview A ranking and/or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and/or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Residential Rehabilitation Assistant
Are you passionate about making a real difference in people's lives? We're looking for a compassionate and dedicated Residential Rehabilitation Assistants to join our dynamic team in Limerick , where person-centred care is at the heart of everything we do. About The Role: As a Rehabilitation Assistant, you will play a key role in supporting those with an acquired brain injury on their journey - helping them to regain independence and achieve their goals. Working as part of an interdisciplinary team, you will help to deliver co-ordinated, person-centred support that empowers each individual. We have a Permanent, Full-Time, 39 hours contract available. The salary is based on the HSE 2022 Care Assistant scale. The salary will be pro-rated based on working 39 hours. What You'll Be Doing: If you’re ready to step into a role that balances professional impact with personal purpose, we’d love to hear from you. You're welcome to get in touch with informal queries by emailing the Hiring Manager. Derek O'Farrell - Local Service Manager - dofarrell@abiireland.ie Please apply by 22nd September 2025 at 5pm!
Clinical Midwife Manager, Postnatal Serrvices
Clinical Midwife Manager 1 – Postnatal Services 2 x Full-time Permanent Posts These positions will be awarded to experienced Midwives who demonstrate excellent clinical and managerial skills. The successful candidate will : .
