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Sort by: relevance | dateGlobal Dealer Support Representative
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Global Dealer Support Representative to contribute to the Customer Service Team. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. Your role will be to provide support to the Worldwide Terex dealer network with regard to their orders and essential business requirements. This role above all requires Tenacity, Diligence, resolve, determination and perseverance. A great work ethic and a willingness to grow are essential, ability to follow processes without taking shortcuts with key skills in providing service. What you’ll do Provide a world class level of Customer Service Provide Customer Solutions Manage Dealer orders Address pricing and availability enquiries Liaising with internal departments and external supply Responsible for communicating efficiently and professionally with the dealer network on the main as a virtual assistant. Partake in customer service calls and identify areas for improvement Work as part of a team What you'll bring Educated to a minimum of A level or equivalent which will include GCSE English and Maths at grade C or above Have experience of working within a busy office environment Ability to meet deadlines Excellent organizational skills and be able to prioritise your workload using your own initiative Excellent verbal and written communication skills Must have the ability to be a good listener Excellent telephone manner Experience of the crushing and screening industry would be desirable though not essential Knowledge, Skills and Abilities: Self-motivated and ambitious Ability to work within a team Ability to work in an environment that is fluid with constantly changing priorities Time Management Customer focus Action and goal Orientation Clear communication skills Patience and attentiveness Highest level of integrity, honesty and trust Problem solving Excellent listening skills Why Join Us • We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose • Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. • Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. • We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. • We are committed to helping team members reach their full potential. • Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. • We offer competitive salaries, Team Member bonus, private healthcare, 32 holidays, pension, life assurance, LinkedIn Learning and much more. • For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Hire Supervisor
As a Hire Supervisor you will manage all aspects of the SAM hire operation in your branch. Key to the role is driving sales of hire products, developing new business and servicing our existing customer base while also ensuring the smooth running of daily operations. Knowledge & Experience
Warehouse Operator/Driver
Job Purpose: The Warehouse operative is to ensure that all stock orders are loaded, unloaded, filling orders deliveries that are sent to the customer on time and in a timely manner. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Branch Supervisor
Job Purpose: As Supervisor the person will be responsible for supporting the Branch Manager in the management of the branch and in his absence to take full responsibility for the management of the branch. The person will be responsible for ensuring that the team achieve service, sales and quality targets etc. in a customer-focused environment whilst ensuring all company policies and procedures are adhered to including Health & Safety Etc. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Office Administrator
Being a Office Administrator will involve you interacting with customers on a day to day basis whilst providing excellent customer service. You will be handling incoming calls from existing customers and helping them with any questions/queries they have. You will be responsible for all invoicing and filing of the Branch. Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Supervisor/Mechanic
Job Purpose: As Supervisor the person will be responsible for supporting the Branch Manager in the management of the branch and in his absence to take full responsibility for the management of the branch. The person will be responsible for ensuring that the team achieve service, sales and quality targets etc. in a customer-focused environment whilst ensuring all company policies and procedures are adhered to including Health & Safety Etc. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Tyre Fitter
Job Purpose: The Tyre Fitter is responsible to for all correct tyre fitting on customer vehicles. Key Tasks Required: Rewards and Conditions: · Basic salary - neg · Twenty-one days annual leave (increases with service) · Unlimited Potential Bonus Scheme · Life Assurance · Trainee Branch Manager Program · Promotional Opportunities · Wrkit discount card · Employee Assistance Program · ATA/SMT Accreditation with IMI and Motor Technician Specific Training Courses available · Virtual Academy available with TIPs program · Discounted Toolboxes and loans available · Training in Brakes, TPMS, Clutches etc. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Branch Manager
Job Purpose: The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets within his/her branch. Key Tasks Required: Operational Management Ø Planning, organising, staffing, directing and controlling of all branch staff Ø Maximise the branch's potential by ensuring all branch and financial targets are met Ø Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management Ø Maintain all costs within targeted figures Ø Regularly review all costs and look for opportunities to reduce Ø Ensure all stock is maintained and regularly audited 2. Staff Management Ø Identify recruitment needs within budget and process with support from Human Resources Department Ø Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance Ø Coach and motivate branch staff to ensure they meet business demand and targets set Ø Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager 3. Business Development Ø Promote at every opportunity to existing and potential customers the range of services that we provide Ø Develop relationships with existing and potential customers to retain and grow branch business Ø Bring forward ideas/suggestions for new products or services that could generate additional revenue Ø Responsible for entire branch performance reporting weekly sales to area manager 4. Quality Management Ø Responsible of the housekeeping of the branch Ø Responsible for staff uniform compliance Ø To deliver excellent customer service at all times (phone/face to face) Ø Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time. 5. Health and Safety Management Ø Ensure full compliance by all floor staff with health and safety/environmental policies and procedures Ø Ensure full compliance by all floor staff with safety/environmental legislation. Promote and be a role model for safety in the Branch Ø Report all breaches of safety policies/procedures and legislation to the Branch Manager Essential - you must have motor industry knowledge Benefits Salary Neg Bonus schemes Use of Branch Company Vehicle Discount on Car Service Uniform Employee Assistance Program Pension CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Supervisor/Motor Mechanic
Job Purpose: As Supervisor the person will be responsible for supporting the Branch Manager in the management of the branch and in his absence to take full responsibility for the management of the branch. The person will be responsible for ensuring that the team achieve service, sales and quality targets etc in a customer-focused environment whilst ensuring all company policies and procedures are adhered to including Health & Safety Etc. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Truck Mobile Breakdown Fitter
Job Summary: The Mobile Breakdown Truck Tyre Fitter is responsible to respond to customer breakdowns in the Athlone/Galway and surrounding area. Company Van fully kitted to assist with breakdowns in Athlone/Galway and surrounding area. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.