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Could you give the best service to inbound and outbound customer calls? Are you passionate about achieving realistic targets? The ideal person will have/be: Essential: Previous experience of a customer service environment. • Proven track record of achieving targets in a busy environment. A strong working knowledge of computerised systems such as customer databases (experience of CDK would be advantageous) Demonstrate a professional and confident approach in dealing with both staff and customers. Ability to work as part of a team and the genuine desire to succeed. Have a flexible approach to working hours. Desirable: At least 1 year experience of working in either a contact centre or a sales role. Previous experience of working in a similar role in the motor trade. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. Key Responsibilities Achieving realistic and achievable inbound and outbound call targets. Dealing with all aspects of customer contact management. Dealing with service-related customer enquiries. Delivering marketing and customer follow up contact. Ensure best advice is given to our customers at all times. Training will be provided to manage internal data/communication systems. Take an active part in upholding the Company’s Health and Safety Policy. Maintain safe working practice at all times and abide by working rules and standards set out by company policy. Maintain and update customer records and databases. Analyse customer and vehicle data to enhance customer satisfaction and influence purchasing.
Support Worker
Support Worker – Part Time Location: Riverside Place, 191-193 Donaghadee Road, Bangor, Co Down BT20 4RY Salary: £12,967.76 per annum (£13.48 per hour) Contract: Permanent Work hours: 18.5 hours per week, rota based. Including days, evenings and weekends. No. of vacancies: 2 Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Riverside Place provides supported housing to vulnerable young people aged 16-21 years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Trainee Multi Sports Coach
Salary: Scale 4 SCP 9 – 13 £27,254 – £29,064 per annum pro rata based on 37 hours. Weekend enhancements may be earned. Will progress to Scale 5 SCP 14 – 19 £29,540 - £32,061 per annum pro rata based on 37 hours per week, upon successful completion of a recognised Gymnastics (Level 2) qualification. (Failure to do so will result in the termination of your employment from this post) Hours: 22 hours per week, see rota below (subject to change) – rota reflects the gymnastics programme which will run for approximately 40 weeks each year – Multi Sports Coaches will be expected to work flexibly for other programmes/activities in addition to the 40 week gymnastics programmes. Evening working will be required given the operational hours of the Centre. The post holders will be required to work outside normal hours including public holidays, evenings and weekends. JOB PURPOSE: Committing to the one-team ethos, you will be flexible and collaborative and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Trainee Multi-sports Coach, you will assist with the planning, implementation and delivery of innovative sport and physical activity participation programmes in line with governing bodies and industry guidelines. You will coach participants and assist Multi-sport Coaches, as permitted by your qualifications, in accordance with Council policies and procedures. MAIN DUTIES AND RESPONSIBILITIES: Assist with the planning and implementation of sport and physical activity participation programmes in line with governing bodies and industry guidelines. Under the guidance of a Multi-sports Coach, you will assist with the coaching of participants, as permitted by your qualifications, ensuring adherence to systems that promote best practice, including use of the course management software. 2026/0075 Identify and build relationships with key under-represented, hard-to-reach and higher risk groups within the local community to Get Everyone Moving. Obtain feedback, evaluate and make recommendations on the programmes. Erect and dismantle equipment to ensure facilities and equipment are prepared for a safe and enjoyable customer experience and report any issues/defects. Conduct inspections, cleaning duties and dynamic risk assessments to ensure that equipment and activity areas are clean, tidy and hygienic for a safe and enjoyable customer experience. Assist with the administration, record keeping and communication with parents/participants. Develop strong working relationships with the voluntary, statutory and community sectors and staff in Council, who are involved in sport/physical activity planning and delivery. Ensure compliance with all Council, Safeguarding, Equal Opportunity, Health & Safety policies and Codes of Conduct. Promote and/or sell all products and activities within the Centre and within the Health and Recreation portfolio. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Centre. Qualifications and training • A recognised coaching/group exercise qualification in at least one fitness/sport discipline, which enables the coach to deliver independently. Experience • Six months experience to include: ▪ Working directly with the public within a customer-facing capacity; ▪ Completing facility or equipment checks. Key skills, knowledge and attributes • Excellent oral and written communication skills; • Ability to achieve positive results through influencing and interpersonal skills; • Customer care skills; • Ability to work as part of a team; • Ability to work on own initiative; • Ability to handle sensitive or difficult situations appropriately; • Competent in the use of IT; • Understanding of health and safety requirements; • Flexible approach to work demands. Working Arrangements/Flexibility 22 hours per week, see sample rota below, subject to change – rota reflects the gymnastics programme which will run for approximately 40 weeks each year – Multi Sports Coaches will be expected to work flexibly for other programmes/activities in addition to the 40 week gymnastics programmes. Evening working will be required given the operational hours of the Centre. The post holders will be required to work outside normal hours including public holidays, evenings and weekends.
CRM Executive
Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers? The ideal person will have/be: If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
Strategic Director
Directorate(s): Dates may be subject to change. In addition to the standard pre-employment checks, these positions will also be subject to receipt of a satisfactory Enhanced Access (NI) check, in accordance with Access NI Code of Practice.
Nursery Assistant
Nursery Assistant Location: Puddleducks, Grosvenor House, 12 Glengall Street, Belfast, BT12 5AD Salary: £10,915.84 per annum (Scale point 20, £13.12 per hour) Contract: Permanent Working hours: 16 hours per week Puddleducks is part of Belfast Central Mission, providing award winning care and learning for up to 70 children across four playrooms. At Puddleducks, we recognise the importance of emotional wellbeing in early years and our aim is to maximise children’s individual potential and build essential life skills from an early age in a stimulating and caring environment. Your New Role You'll work in a team to provide high quality care and a stimulating and varied program of age-appropriate learning opportunities and activities for the children in your room in line with the Puddleducks approach. What we need from you Please see attached job description and specification for further details. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
HR Business Partner
The Cedar Foundation is seeking to recruit the following position: Ref 26-070-HRBP-CS-WEB Job Role HR Business Partner Contract 12 month Fixed term Salary £38,220 - £42,839 Per Annum Hours 37 Hrs per Week Monday to Wednesday working pattern The successful candidate will also benefit from flexitime. Location Head Office: 1 Ravenhill Reach Close, Belfast, BT6 8RB Agile Working Option / Working from Home* *Regular travel to our Belfast Head Office as required The Role The HRBP is a generalist role partnering closely with the management team to help align the People & OD strategy to the organisational strategic plan. As HRBP you will help build organisation and people capacity, and shape and implement effective people strategies and activities within the organisation. As HRBP you will work closely with the HR Administrators to deliver the operational requirements of the role, for their key stakeholders. Through collaboration and partnership they will positively contribute to the organisation’s strategic aims. Benefits Essential Criteria CIPD Qualification Level 5 and above OR equivalent HR qualification. A minimum of 3 years’ experience in a HR generalist role. At least 1 years’ experience of managing employee relations cases. Up to date and relevant knowledge of employment law in Northern Ireland. Demonstratable experience of using HR software systems. Desirable Criteria Experience using IRIS Cascade HR/Payroll system. Experience in a similar/regulated environment (e.g. health and social care). Apply Online : https://cedar-foundation.getgotjobs.co.uk/home Closing Date: 16th April 2026 at 10 am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER #nijobs
Housing Support Worker
Housing Support Worker Location: Southern Trust - Newry Salary: £26,286 per annum (Scale point 21 - £13.48 per hour) Contract : Permanent Work hours: 37.5 hours per week – Monday - Friday No. of vacancies: 2 Please note we do not offer sponsorship for these roles. BCM Housing Support is a holistic floating support service helping older people, aged 55+, to remain independent and continue to live in their own homes for as long as safely possible. Service users are allocated a support worker who will work with them on a one- to-one basis to address housing issues. Your new role You will work independently with a caseload of service users, building a relationship of trust and respect to achieve the best outcomes for your service users. You will provide them with the best advice and support to help them remain living independently in their own home. You will regularly meet your service users face to face either at their own home or a neutral venue to provide this support. You will act as an advocate for the service user and link with external agencies to get the right help and support they need. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
MRHT-- - Team Leader Band, Support Services
Team Leader Band 1, Support Services Midland Regional Hospital Tullamore MRHT-04-2026-135 There is currently one permanent / whole-time vacancy available for Team Leader Band 1, Support Services in the Midland Regional Hospital Tullamore (MRHT) Informal Enquiries We welcome enquiries about the role. Contact Ms. Natasha Daly, Senior Support Service Manager, Midland Regional Hospital, Tullamore: Email: natasha.daly3@hse.ie Telephone: 057 9358225 HR Point of Contact DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Name: Stephen Keane Assistant Staff Officer HR HSE Dublin and Midlands Email: stephen.keane1@hse.ie Tel: 087 1819603 Candidates must have at the latest date of application: - 1. Professional Qualifications, Experience, etc (a) (i) Possess the relevant QQI Further Education and Training (FET) Level 5 Certificate in Health Service Skills Or (ii) FETAC Level 5 Certificate in Health Service Skills or Healthcare Support Or (iii) A relevant Healthcare qualification And (b) Have a minimum of 3 years working in healthcare support services And (c) Have completed a Level 2 HACCP food hygiene management course. Post Specific Requirements · Demonstrate depth and breadth of experience working in a busy hospital environment which has involved interacting in a professional manner with management and other key internal and external stakeholders. · Demonstrate depth and breadth of knowledge and experience in relation to HACCP and have a working knowledge of Catering within an acute hospital setting - also Infection Prevention and Control requirements in a Hospital environment.
Engineering Building Services Assistant
Job Title Engineering Building Services Assistant (ESBA) Grade Workshop Supervisor Department The Facilities Engineering Department Reports to Facilities Engineering Manager (FEM) Qualifications · Building Services qualification or an equivalent in an Engineering discipline or Construction, is essential and / or · An appropriate Trades Qualification with 5 years’ relevant experience post qualification is essential. · A Degree, Master’s Degree or equivalent in an engineering or a technical, management or scientific discipline is desirable. · A qualification in construction or Project Management, is desirable.
