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Description The long-standing schools programme at the Gallery, caters for both teachers and pupils in primary, post-primary and special education schools, gaelscoileanna and alternative school settings. Across 2024-2026 the Gallery is delighted to partner with SMBC Aviation Capital on a major, nationwide schools programme designed to address barriers to accessing arts in education. This programme aims to make the arts more equitable and inclusive for diverse children and young people, promote creative careers and foreground the value of learning through and about art. To support the delivery of this ambitious programme, the Gallery now wishes to recruit a Schools Coordinator tojoin the dynamic Education Department, and work with the Gallery Schools Officer and SMBC Aviation Capital Schools Fellow on the SMBC Aviation Capital Schools Programme. Reporting to the Education Manager: Special Projects or their nominated deputy, the Schools Coordinator will: · Work with the Schools Officer on the administration, facilitation, delivery and evaluation of the SMBC Aviation Schools Programme. · Be responsible specifically for the delivery, evaluation and development of Your Gallery at School (YGAS), the nationwide artist in schools programme for children in primary, post-primary and alternative education settings. · Assess gaps in national programming for schools and address these through the YGAS initiative. · Work directly with artists, teachers and support staff to ensure YGAS is tailored specifically to the needs of each school, class and community. · Research developments in art education, primary and post-primary curriculum, arts in alternatives settings, and museum practice to inform and refine schools offerings. · Ensure YGAS and the wider schools programme upholds Gallery commitment to EDI, the Public Sector Equality and Human Rights Duty, and the National Languages Act. · Collaborate with the Schools Officer and Schools Fellow to provide key support on other schools offerings as required. · Co-ordinate multiple free-lance facilitators, guides and specialists · Programme according to Education Policy, Partnership agreements, Gallery procedures, strategic objectives, agreed budgets, best practice, funding stipulations, curriculum frameworks, GDPR and Child Protection. · Maintain and cultivate sustainable and meaningful relationships and partnerships with schools, alternative education settings and other key stakeholders. · Keep accurate, timely budgets, records and reports and contribute to project and programme analysis, evaluation and documentation. · Facilitate lectures, tours, training, and workshops as required for the SMBC Aviation Capital Schools Programme. · Participate in media opportunities as appropriate to publicise the SMBC Aviation Capital Schools Programme and provide content for website and social media. · Process enquiries relating to the SMBC Aviation Capital Schools Programme. · Complete other duties as and when required. The successful candidate will have: · Minimum undergraduate degree in Art, Education, or similar discipline pertinent to the role. · Evident experience working with teachers and pupils in Primary and Post-Primary Sector, knowledge of national primary and post-primary curriculum and frameworks, curriculum developments, art education practices, teaching methodologies, and relevant policies and procedures. · Demonstrably aware of the Gallery’s collections, exhibitions, strategic prioritisation of EDI, Education Programme and School’s initiatives. · First-rate administrator with proven IT and project management skills, an ability to meet deadlines while maintaining accuracy and managing budgets. · Strong communicator capable of engaging diverse audiences across multiple channels, both practically and academically. · Excellent interpersonal skills with ability to establish and maintain significant working relationships. · Committed to, and capable of, inclusively and accessibly engaging schools with Arts, Culture and Heritage. · Confident working both on own initiative and as part of an effective team. · Dedicated to a positive, inclusive and respectful professional environment. · Enjoy working in a dynamic, flexible and fast-paced department. Conditions of employment This job description is a guide to broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. This may be subject to review in view of new structures and/or the changing needs of the Gallery. All employees are required to be compliant with NGI screening and Garda Vetting procedures. The post will be subject to a satisfactory medical check and successful completion of a successful probationary period. Applicants must be fluent in English and be eligible to work in Ireland. Citizenship Requirements Eligible candidates must be: 1. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or 2. A citizen of the United Kingdom (UK); or 3. A citizen of Switzerland, pursuant to the agreement between the EU and Switzerland on the free movement of persons; or 4. A non-EEA citizen who has a Stamp 4 permission or a Stamp 5 permission. Please note: A 50 TEU permission, which serves as a replacement for Stamp 4EUFAM after Brexit, is considered equivalent to Stamp 4. To qualify candidates must be eligible by the date of any job offer. Job Details and Application Information: Grade and Salary The salary for this position will be in accordance with the Executive Officer (PPC) pay scale, as per the 1 August 2025 pay adjustments. The salary scale for this position is as follows: €37,919 €39,860 €40,956 €43,094 €45,010 €46,864 €48,711 €50,519 €52,366 €54,207 €56,160 €57,469 €59,335¹ €61,216² · The starting salary will be at the first point on the scale, €37,919 per annum, or on a higher point of the scale, as appropriate to the successful candidate, if appointed from an existing public sector role (in accordance with Circular 08/2019). · Candidates should note the National Gallery of Ireland complies with Department of Public Expenditure and Reform regulations and guidelines on Public Service pay and conditions of employment. Annual Leave: The successful candidate will be entitled to 23 days of annual leave pro rata. Superannuation: The successful candidate will be placed on the public sector pension scheme. Benefits: The Gallery provides staff the opportunity to participate in the tax saver and cycle to work schemes. Benefits of the Role: · Shaping accessible, inclusive and innovative art education projects for children and young people across the country. · First-hand experience delivering programmes onsite at the Gallery, offsite via outreach and online via digital initiatives. · Working with a dynamic, experienced department with a proven track record for delivering projects of excellence in the field of cultural education, learning and engagement. · Access to a world-class art collection, art library, archive and conservation studio. · Continued Professional Development Opportunities and a supportive working environment Duration: Fixed Term Contract of 18 Months Working hours: Full time, 5 days a week – 35 hours per week (net of breaks). Please note that the candidates will be required to work evenings and weekends on a regular basis to support programming needs. Any personal data that you provide when applying for this position shall be processed in accordance with our Privacy Notice . How to apply: To apply for this position, please provide the following documents (in PDF Format):
Medical Officer, Senior / Oifigeach Leighis, Sinsearach
Location of Post HSE Dublin & South East Carlow/Kilkenny, South Tipperary, Waterford, Wexford FSS Bhaile Átha Cliath agus an Oirdheiscirt Cheatharlach, Chill Chainnigh Thiobraid Árann Theas, Phort Láirge, Loch Garman There is currently 1 permanent part time (0.6 WTE) vacancy available in Community Medical Services, Clonmel, Co.Tipperary Please note that there is an existing panel in place for Medical Officer, Senior. The existing panel will take precedence over the supplementary panel created through this campaign for any future posts that arise A panel may be formed as a result of this campaign for Medical Officer, Senior from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Purpose of the Post The overall objective of this post is to assist the Principal Medical Officer in carrying out the community medical services function within a designated integrated services area. The Senior Medical Officer working in the Department of Community Health will carry out the range of duties allocated by the Principal Medical Officer within a designated Care Group at Community Care level. In working with the Department of Community Health the SMO will work closely with other SMO’s, Managers of Care Groups, and Heads of Discipline. Community Medicine will provide a range of medical services in the areas of Child and Adolescent Health, Immunisations, Services for Older Persons and those with Physical, Sensory and Learning Disability An SMO may be assigned to provide services within a defined care group or groups. Informal Enquiries We welcome enquiries about the role. Contact Dr. Kirsten Fuller, Principal Medical Officer Tel: 087 1420901 Email: Kirsten.fuller@hse.ie for further information about the role. HR Point of Contact: Adam Grogan e-mail: adam.grogan1@hse.ie Phone: 056 778 4471 We recommend that applicants wishing to apply should submit their application a minimum of 1 hour before the closing date and make sure they can see their application is submitted in their Rezoomo profile. Applications will not be accepted after this date and time, no exceptions will be made.
Team Member
Join Our Team as a Barista – Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? • Full training (no experience needed!) • A clear path to progress – many of our leaders started as Baristas • Ongoing support to help you grow in confidence and skills • A fun, energetic environment where every shift brings something new What We Offer: • Complimentary barista-made coffee on every shift • Employee discounts across all locations • Full training provided – no experience necessary • Opportunities to grow within the company • A fun, friendly, and supportive team environment Make it Yours: This role is based in Citywest Shopping Centre- free onsite parking! Apply today and bring your love for coffee to life!
Lecturer, Design For Transformation
School/Unit: Creative Futures Academy Post Title & Subject Area: Part-Time Lecturer - Design for Transformation Total Hours: 150 part-time hours Rate of Pay: €65.85 per hour, NCAD Part-Time Lecturer Hourly Rate Location: Fully online and/or occasional on-campus workshops and activities Please outline your interests in the work, professional practice and any other relevant experience in your application. NCAD seeks to commission the research, design, and delivery of a CFA Creative Futures 2 Module as an elective in Studio + (3rd year) and an L9 Professional Certificate in Design for Transformation (comprised of 1 x 5 credit L9 module) that will also form part of the wider curriculum of the Creative Futures Academy offered by the College. CFA The Creative Futures Academy (details here ) provides opportunities for postgraduate students and professionals to undertake focused learning, usually in concentrated or short-format courses and often scheduled in ways that allow part-time study to be combined flexibly with professional practice. The Creative Futures 2 Elective- Design for Transformation L8 (5-credit module) will be offered to studio+ 3rd year learners in Spring Trimester 2 of the 2025/26 academic year. The Professional Certificate in Design for Transformation L9 (5-credit programme) will be offered to prospective learners in Autumn Trimester 1 of the 2026/27 academic year. Design for Transformation The Design for Transformation courses (a BA elective and a Prof Certificate) will seek to enable learners to explore the capacity of design as a critical and collaborative agent of social, cultural and economic change. The course will seek to position design as a creative forum for exploring a dynamic, changing world full of critical, contradictory and provocative ideas. It will ask participants to consider the potential impact of design on a range of contemporary commercial, social and cultural issues. Equal emphasis will be placed on critical thinking and critical making. Participants will explore speculative, fictional, discursive and impact-led design methodologies, equipping them with the skills required to provoke meaningful change. The UG Creative Futures elective module seek to empower creative practitioners from a range of disciplines, with the sustainable and adaptable skills and attributes that they will require to shape the future of Ireland’s creative sector. Learners on the professional certificate will engage in structured, experimental learning through thematic projects, which provide a petri dish for problem exploration through radical interpretations of a design studio. Learners will examine the role of the designer in the 21st century in relation to critical issues, and incubate and grow their own concepts. The course will engage a combination of faculty, industry and external stakeholders in the development and delivery of projects that aim to test understanding of a preferable future. Task 1: Development & Delivery: 78 hours Studio + CFA Elective Creative Futures Research, design, and delivery of a CFA Creative Futures 2 Module, Studio + Elective. CFA Creative Futures This module will be delivered to 3rd-year undergraduate students as an L8 CFA elective in Spring Trimester 2 of the academic year 2025/26. Estimated Student Effort Hours: 100hrs structured learning Staff Delivery Hours: 78 hours broken down into the following components: 24 hours Development 42 hours Teaching - half day per week for 10 weeks. 12 hours Assessment Period: Spring Trimester 2 in academic year 2025/26 - (Jan 2026) Cohort: L8, 25-30 students per elective option (cross-college art and design, including incoming Erasmus students) Review of the module - The findings will inform the content of the Professional Certificate. Completion date Research and curriculum design needs to be completed no later than December 19th, 2026. Module Delivery January - May 2026. The Professional Certificate in Design for Transformation Task 2: Development: 35 hours Research, design a L9 Professional Certificate in Design for Transformation (comprising 1 x 5 credit L9 module) that will also form part of the wider curriculum of the Creative Futures Academy offered by the College. Stage 1 – Professional Certificate Design Principles - Design for Transformation Development: 35 hours Timeline: August - December 2026 Research existing courses offered by other institutions (nationally and internationally) - in terms of publicity, content, and format. Curriculum design - the preparation of teaching materials. This will include summary outlines of briefs/lectures / seminars / workshops; reading lists and/or other useful resources which can be shared with learners both before and after the course runs; proposals of guest speakers; technical and specialist training exercises as well as expected deliverables/assignments to be completed at the end of each module. It will be essential to secure early agreement from the NCAD / CFA Academic Development team for the proposed content of the module. Authorship of publicity texts and sourcing visual material which can be used to promote the Professional certificate using the CFA’s communication channels. Visual material will need to be copyright free / cleared. Expected learner profile Current students registered at NCAD or other HEIs, designers, architects, artists, curators, makers, educators and possibly other professionals working in the creative industries. While CFA courses are professional learning opportunities, learners will not need to demonstrate high levels of professional/academic achievement at the time of application. Some learners may undertake CFA learning as a means of ongoing professional development, often with the support of their employers. Completion date This work (research and curriculum design) needs to be completed for validation no later than December 19th, 2026. The Professional Certificate in Design for Transformation Timeline: September - December 2026 Task 3: Delivery: 37 hours - Autumn Trimester 1 of the 2026/27 academic year. Stage 1 – Professional Certificate Design Principles - Design for Transformation Teaching - 20 contact hours Student Learning - 100 Hours Assessment, Administration, and Case Study Report - 17 hours Course format The 5-credit course content is to be delivered to 12-25 learners. Active learning and collaborative peer learning are strongly encouraged to reflect the professional experience and ambitions of CFA learners. The modules/programme may include one or two high-profile guest speakers, but we expect a lead tutor or a team of tutors to teach and coordinate the majority of the content. The NCAD / CFA Academic Development team will provide a series of templates which will provide different possible learning formats (such as an intensive one or two week workshop, a day symposium, or a weekly 3-hour class etc). The person/s /s undertaking this work will also be supported by a member of the NCAD / CFA Academic Development team who can provide feedback during the research and design of the course. Payment The person (s) commissioned to undertake this work will be paid. Task 1: Development & Delivery: 78 hours Review of the module Task 2: Development: 35 hours Task 3: Delivery: 37 hours Completion date Delivery to be completed by Autumn Trimester 1 of the 2026/27 academic year. In the case of existing NCAD EPL/FT staff, backfill hours will be available to release the time required. If you have any queries, please contact Bernie McCoy mccoyb@staff.ncad.ie
Aquatics Assistant
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo Ireland are currently recruiting for an Aquatics Assistant for our Leopardstown store. What you will do:
Social CARE Worker
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: SOCIAL CARE WORKER ADULT DAY SERVICES, st Vincent's centre navan road PERMANENT, PART-TIME (35 Hours per Week) Salary: € 39,951 -€ 56,089* (LSI) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Essential: Please submit a CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to : Karina Waters, Day Service Manger , Tel: 0858769412 or Jennifer Duffy, Day Service Manager, Tel: 0871247973 Closing date for receipt of applications 15th of August 2025 Interviews will be held during the week commencing 29th of August 2025 “A panel may be formed from which current and future positions may be filled across the Dublin service.” Avista reserves the right to close the completion early should a sufficient number of applications be received. Avista is an equal opportunities employer
Senior PMO Analyst, Change Capability
Senior PMO Analyst - Change Capability, Dublin Apply now » Date: 25 Jul 2025 Location: Dublin, IE, IE Company: Allied Irish Bank Location: Central Park, Hybrid (2 days a week in the office, moving to 3 days in office from Jan 2026) Summary of role: Change is at the heart of everything we do in AIB. The Change Capability Team within Group Change are a professional team of changemakers who drive change throughout the organisation. Work here is dynamic, rewarding, and fast-paced and covers Project Management, Business Analysis and PMO Analyst capabilities. Group Change delivery teams are tasked with driving the bank’s Project and Change agenda, ensuring the right projects are delivered in the right way. Change Capability team members work as part of delivery teams, delivering against Strategic, Regulatory, and Sustainment objectives for our customers, staff and key stakeholders. A number of vacancies have arisen for passionate Senior PMO Analysts who enjoy working collaboratively across teams to ensure the successful delivery of projects/programmes. As a Senior PMO Analyst, you will be supporting our Project Managers by ensuring our large-scale projects/programmes/platforms are delivered successfully on time, within budget and in line with AIB methodologies. This is a fantastic opportunity to learn from our professional Changemakers where you can further enhance your PMO skillset whilst also developing project management capabilities. Key Accountabilities Include: Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Behavioural Capabilities: Drives progress • Has the courage to address difficult issues and supports others to do the same. • Creates milestones, and effectively manages others’ apprehension of change, highlighting the expected benefit of new methods. • Readily tackles tough assignments and identifies the need for and initiates change when required. • Provides direct and actionable feedback. • Is actively curious and willing to listen to and champion good ideas and position with others. • Advocates for a culture of speaking up in cases of wrongdoing or behavioural issues Collaborates • Builds partnerships, works collaboratively with others to meet goals and is a team player. • Develops connections that will enable successful outcomes. • Balances own interests with others. • Understands role as part of the wider team and how that benefits the overall team objective. • Plans appropriately to work with others in differing environments and with differing styles to achieve success. • Celebrates shared successes and accomplishments Ensures Accountability • Holds self and others accountable to meet commitments and own the outcome. • Acts with a clear sense of ownership aligned to goals for your role and team. • Communicates with clarity and provides honest and balanced feedback. • Takes personal responsibility for processes, decisions, actions, failures, and issues. • Acknowledges and learns from mistakes. • Accepts and shares recognition. • Recognises the impact of behaviours on others and proactively addresses situations where unacceptable behaviour is witnessed Technical Capabilities: Negotiation and Influence - Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others. Project Management - Plans, organises and manages resources, finances, risks and activities to achieve specified outcomes that meet agreed timeframes, maximise results, achieve desired performance and uphold quality standards. Communication - Communicates with clarity and precision in both written and verbal contexts. Presenting complex information in a concise format that is audience appropriate. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Emma, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : 18/08/2025 Job Segment: Recruiting, Project Manager, Bank, Banking, Law, Human Resources, Technology, Finance, Legal Apply now »
Cabin Crew Assessment Day
Description Would you like to be part of the Ryanair Group’s amazing cabin crew family of 16k+ crew? If you are customer-oriented, love delivering great service & want fast-track career opportunities, we would be delighted to hear from you! No experience is required, just bags of enthusiasm & team spirit! We are currently recruiting for Cabin Crew positions for one of our many bases and would be delighted to meet you at one of our In-Person Assessment Days! Date: 14 August 2025 You will be invited to attend once your application has been reviewed. As Europe’s largest airline group carrying over 600K guests on over 3,600 daily flights, we are looking for the next generation of cabin crew to join us in the Autumn/Winter months at one of our 90+ operational bases . Flying on board Ryanair Group aircraft there are some amazing perks, including; discounted staff travel to over 250+ destinations across the Ryanair network, a fixed 5/3 roster pattern, free training & industry-leading pay. Your journey to becoming a qualified cabin crew member will start on a 6-week training course where you will learn all of the fundamental skills that you will require as part of your day-to-day role delivering a top-class safety & customer service experience to our guests. During the course you will be required to study with exams taking place at regular intervals, the training culminates with Supernumerary flights, followed by your Cabin Crew Wings. As a member of the Ryanair Group cabin crew family, you will be immersed into our culture from day one, the career opportunities are endless including becoming a number 1, base supervisor, Regional Manager or why not aspire to becoming our Director of Inflight? Life as Cabin Crew is fun & rewarding, it is however a demanding position where safety is our number 1 priority. You will be required to operate both early & late shifts & report for duty as early as 5 am in the morning on the early roster & not return home until midnight on the afternoon roster. If you are not a morning person, then think twice before applying! Some of our amazing benefits;
Employment Adviser
Job Role Due to our continuing success in the National Employment service we are currently recruiting for an Employment Adviser to join our fantastic team in an exciting opportunity to make a real difference in this influential role.You can become an Employment Adviser if you have excellent customer service skills gained from having a sales, recruitment or hospitality background or have worked in an environment that involves advising and guidance.We do provide excellent on the job training, so are not looking for someone who ticks every single box, we’re looking for someone who has an engaging personality, can provide a warm and welcoming experience, and can seek out solutions to problems to help our customers progress into sustainable employment.This is a fantastic opportunity that will allow you to utilise your current skills to influence, support and encourage others to build a future.Employment Advisers provide motivational support, careers advice and guidance to our clients whilst making them feel welcome and at ease, enabling them to overcome barriers and build confidence. They provide training workshops covering a wide range of subjects from CV writing to online job searching. They engage with people to assess their skills and abilities and talk about their ambitions and career goals whilst exploring learning and work opportunities acting as an intermediary with local employers.In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of €29,000 p.a. with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)• Volunteer Days• Company Pension Scheme• Health Insurance Allowance• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance• Annual Salary Review• Enhanced Maternity/Adoption and Paternity Pay Arrangements• Refer a friend scheme• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets, Digital Gym Membership There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on +44 1702 595200 or 01- 8608200. Seetec Group is an employee-owned organisation, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre, and heart of every service we provide and each decision we make. What it means to be employee-owned What our people say Location: Dublin, Amiens Street Hours : 37.5 hours per week – 8:30am to 5:00pm Monday to Friday (full time) Closing Date: 8 August 2025 Key Responsibilities • Assess client’s specific needs providing support, careers advice and guidance, and work with them to create a personal progression plan.• Work with clients using a variety of strategies to support development, enabling them to overcome barriers and build confidence.• Provide training workshops covering a wide range from CV writing to online job searching.• Explore learning and work opportunities, acting as an intermediary with local employers.• Meet with clients regularly to review their progress.• Deliver an exceptional level of customer service at all times. Skills and Experience • Leaving Certificate standard (as a minimum). A third level degree is desirable but not a pre-requisite• Minimum of one year experience in a recruitment, sales, training and/or customer facing role• Experience of working in a target orientated environment• Ability to multi-task, organise and manage workload• Positive, enthusiastic approach to problem solving with a ‘can do attitude’• Be fully IT literate in using a range of Microsoft Office programmes Additional Information SEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social protection) to assist the long term unemployed in returning to the workforce through upskilling and job brokering. Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date. The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway and Mayo. Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values. Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Customer Experience Champion, Clonmel
Job Title: : Customer Experience Champion - Clonmel Vacancy ID : 097126 Vacancy Type : Fixed Term Contract Post Date : 25-Jul-2025 Close Date : 15-Aug-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities : ¿ Support in the day to day operation of customer service within the branch. ¿ Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ¿ Take ownership and deal with customer queries in an effective, professional and compliant manner. ¿ Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ¿ Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ¿ Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. Essential Requirements: ¿ QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ¿ If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ¿ Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ¿ Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) ¿ Committed to and enjoys working in a sales environment This is a 9 month fixed term contract position based in Clonmel. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
