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Social Care Administrator

Nua HealthcareMayo

Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Social & Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.  We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with Service Users on a daily basis. Candidates will contribute to enriching the lives of our Service Users. Job Objectives We are seeking applications for the role of a Social Care Administrator. The role will involve completing administrational duties in Nua’s Residential Homes on a Full time basis and would typically suit candidates with a keen interest in administration, attention to detail and organisation skills.  This is an excellent role for an Administrator to begin a career within the social & healthcare industry as full training will be provided to the successful candidate. This will include the following on a day-to-day basis:  CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

5 days agoFull-time

Social Care Leader

TuslaMayo€55,793 - €65,155 per year

Duties and Responsibilities Main Duties and Responsibilities Working with Children/Young People/Families/Carers • To support the implementation of Tusla’s Prevention, Partnership and Family Support; Child Protection and Welfare; and Alternative Care Strategies. • Promote a culture where young people are treated with dignity and respect, promoting a culture of unconditional positive regard at all times. • Promote physical, emotional, social, cultural, ethnic, spiritual and religious welfare of each service user. • Advocate on behalf of the service user. • Compliance with relevant Tusla policies. • Attend court as required. • To identify the needs and strengths of Children/Young People/Families/Carers and to work in partnership with them, their families and other practitioners to meets their needs, realise their rights and achieve desired outcomes. • To promote and support the implementation of the Meitheal National Early Intervention Practice Model including undertaking the role of Lead Practitioner. • Participate in the completion of preliminary screening and assessments, safety planning as required under Children’s First in line with Standard Business Processes, this should be done in consultation with the relevant line manager. • Support the completion and implementation of Child plans such as, Children in Care Plans; Child Protection and Welfare Plans; Social Work led Safety Plan; Meitheal Support Plans; Single Agency Family Support Plans. • Support the implementation of creative community alternatives to care. • To work at an individual, group and community level with children in conjunction with local statutory and voluntary partner agencies. • To support children and young people in alternative care and promote reunification or permanency planning as appropriate. • Liaise with accommodation, welfare, education and training resources to source appropriate service for service users. • To promote the participation of children and young people in decision making on issues that affect their lives at both individual and collective levels. • To work directly with children to prevent or mitigate adverse childhood experiences and to capitalise on strengths and build resilience. • The Social Care Leader may also have additional supervisory duties of Social Care Workers or Family Support Practitioners and others that may be required • To undertake, supervise and support access visits to children in care with their parents and extended family and access visits arranged on court orders Administration & Accountability • To undertake, supervise and support access visits to children in care with their parents and extended family and access visits arranged on court orders. To keep such records and submit such reports as are required from time to time. • Participate in and provide information on current levels of need and provision to inform the Area Commissioning planning process. • To be familiar with emergency procedures and to know who to contact in an emergency. • Ensure Child protection procedures are followed in accordance with the responsibilities of a designated officer. • To keep abreast of current legislation and current professional child care knowledge. • To implement the Child and Family Agency’s procedures and policies. • To undertake ongoing professional training and development. • To attend regular supervision with the designated Manager. • To perform any other duties that may be assigned from time to time. Teamwork & Leadership • Participate in working within a team centred consistent approach. • Working with other professionals and external stakeholders. • Work as part of a team and assist and support colleagues in implementing practice models. • Supervise Social Care students as appropriate/required. Training & Professional Development • Delivery of training both internal and external. • To perform such other duties as appropriate to the office as may be assigned from time to time by the designated manager. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and / or Experience Applicants must by the closing date of application have the following: - Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU. or - Hold a CORU approved Social Care Worker qualification and have applied for CORU registration (evidence of application will be necessary) (https://coru.ie/health-and-social-care-professionals/education/approvedqualifications/social-care-workers/) - Bachelor of Arts (Honours) in Social Care Practice, Atlantic Technological University - Bachelor of Arts (Honours) in Applied Social Care, Atlantic Technological University - Bachelor of Arts in Applied Social Care, Atlantic Technological University - Bachelor of Arts (Honours) in Social Care Practice, Institute of Technology, Sligo - Bachelor of Arts (Honours) in Applied Social Care, Galway-Mayo Institute of Technology - Bachelor of Arts in Applied Social Care, Galway-Mayo Institute of Technology - Bachelor of Arts (Honours) in Social Care, Dundalk Institute of Technology - Bachelor of Arts in Social Care, Munster Technological University - Bachelor of Arts in Social Care, Institute of Technology, Tralee - Honours Bachelor of Arts (Social Care), National University of Ireland, Galway - Bachelor of Arts in Applied Social Studies (Professional Social Care), Quality and Qualifications Ireland, delivered by Carlow College, St. Patrick’s - Bachelor of Arts in Social Care, Quality and Qualifications Ireland, delivered by The Open Training College - Bachelor of Arts (Honours) in Professional Social Care Practice, South East Technological University - Bachelor of Arts in Professional Social Care Practice, South East Technological University - Bachelor of Arts (Honours) in Applied Social Studies in Professional Social Care, South East Technological University - Bachelor of Arts in Applied Social Studies in Professional Social Care, South East Technological University - Bachelor of Arts (Honours) in Social Care Practice, South East Technological University - Bachelor of Arts in Applied Social Care, South East Technological University - Bachelor of Arts (Honours) in Professional Social Care Practice, Institute of Technology, Carlow - Bachelor of Arts in Professional Social Care Practice, Institute of Technology, Carlow - Bachelor of Arts (Honours) in Applied Social Studies in Professional Social Care, Institute of Technology, Carlow - Bachelor of Arts in Applied Social Studies in Professional Social Care, Institute of Technology, Carlow - Bachelor of Arts (Honours) in Social Care Practice, Waterford Institute of Technology - Bachelor of Arts in Applied Social Care, Waterford Institute of Technology - Bachelor of Arts in Applied Social Studies in Social Care, Technological University Dublin - Bachelor of Arts (Honours) in Applied Social Studies in Social Care, Technological University Dublin - Bachelor of Arts (Honours) in Social Care, Technological University Dublin - Bachelor of Arts in Applied Social Care, Technological University Dublin - Bachelor of Arts (Honours) in Applied Social Care, Technological University Dublin - Bachelor of Arts in Applied Social Studies in Social Care, Institute of Technology, Blanchardstown - Bachelor of Arts (Honours) in Applied Social Studies in Social Care, Institute of Technology, Blanchardstown - Bachelor of Arts in Social Care, Dublin Institute of Technology - Bachelor of Arts (Honours) in Social Care Practice, Institute of Technology, Tallaght - Bachelor of Arts in Social Care Practice, Institute of Technology, Tallaght - Bachelor of Arts in Applied Social Care, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts in Applied Social Studies in Social Care, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts (Honours) in Social Care Practice, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts in Social Care Work, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts (Honours) in Social Care Work, Technological University of the Shannon: Midlands Midwest - Bachelor of Arts in Applied Social Care, Athlone Institute of Technology - Bachelor of Arts in Applied Social Studies in Social Care, Athlone Institute of Technology - Bachelor of Arts (Honours) in Social Care Practice, Athlone Institute of Technology - Bachelor of Arts in Social Care Work, Limerick Institute of Technology - Bachelor of Arts (Honours) in Social Care Work, Limerick Institute of Technology or Be eligible for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU (evidence of application will be necessary) and - Have the requisite knowledge and ability (including a high standard of suitability and ability) for the proper discharge of the duties of office. and - have a minimum of three years’ post qualification experience of working in a Children & Families Service or other relevant environment with a similarly challenging client group. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Skills, competencies and/or knowledge Tusla Leadership Competency Framework The Tusla Leadership Competency Framework describes the behaviours that are key to Tusla colleagues being effective in the execution of their role at all levels within the Agency. The competencies and associated behavioural descriptors, capture the transversal knowledge, skills, abilities and other characteristics that will enable colleagues, regardless of role or rank, to be effective in their work. The Tusla Leader Framework relevant for this role is Leading Others Please access this Leading Others link to fully familiarise yourself with the impact of this Leading Others proficiency for Tusla. The Competency of Professional Knowledge is specifically linked to the duties, responsibilities and criteria for this role. Other requirements of the role The post holder will require access to appropriate transport as the post may involve travel. Application Process Campaign Specific Selection Process Shortlisting / Interview The online application system has a time out facility, this is in order to protect the privacy of the user. This time out facility activates if the application has been ‘dormant’ for over 60 minutes. Any work not saved will be lost if the system times out due to lack of activity. As such please ensure to save your application as you work on it, any lost data cannot be recovered. It might be an idea for candidates to work on their applications outside of the system and copy and paste their answers into the online application forms once they are fully complete and submit then. Once your application is fully submitted you will receive a confirmation email to your profile. If you do not receive this email, your application HAS NOT been submitted and received and you should log back on to submit fully. AI generated content must not be used in your application. Tusla reserves the right to assess if content in applications is likely created by AI in part or in whole. Use of AI may result in disqualification and exclusion from the recruitment process. Short listing may be carried out on the basis of information supplied in your application. The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the shortlisting stage of this process (where applied) will be called forward to interview. Code of Practice The Recruitment Service Child and Family Agency will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Tenure The current vacancies available are permanent/temporary and whole time/parttime. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration will be filled. The tenure of these posts will be indicated at “expression of interest” stage for each individual post. The purpose of this campaign is to fill immediate urgent vacancies and it is expected that panel placements will cease if expressions are not received within the appropriate processes. Appointment as an employee of the Child & Family Agency is governed by the Child and Family Agency Act, 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration The Salary scale for the whole time equivalent of this post is: 01/03/2025: €55,793, €56,999, €58,204, €61,418, €62,664, €63,901, €65,155 LSIs (Long Service Increments) are represented by emboldened figures. 1st LSI is paid after 3 years on the max, the 2nd LSI after 3 years on LSI1, and the 3rd LSI after 3 years on the 2nd LSI (where applicable). The appointee shall commence on the first point of the salary scale. Incremental credit may be given on appointment for certain types of relevant experience- more information available in Appendix 5. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation, and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if the appointee is a currently serving civil or public servant. Working Week The standard working week applying to the whole time equivalent of this post is: 39 hours. Annual Leave The annual leave associated with the whole time equivalent of this post is: 23 days: 0 - 5 years’ service 24 days: 5 - 10 years’ service 26 days: 10 years + service days per annum. Superannuation 1. This is a pensionable position with Tusla. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Probation 2. A probation period of 39 weeks, or proportion of same for fixed term /specified purpose contracts, where applicable shall apply from the commencement of employment, during which the contract may be terminated by either party in accordance with this contract. The probationary period may be extended at the discretion of management by a further 9 weeks or proportion of same for fixed term/specified purpose contracts, where applicable. Confirmation of appointment as a permanent member of staff is subject to the successful completion of the probationary period, for permanent contracts. 3. Where you have already completed a probationary period with the Child and Family Agency, Health Service Executive, Local Authority, and there is no break in service, no period of probation applies. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

8 days agoFull-time

Social Care Leader

TuslaMayo

Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s): Candidate Information Pack - Social Care Leader Mayo - June 2025.pdf

9 days ago

Sales Assistant

Applegreen StoresFoxford, Mayo

Sales Assistant - Applegreen Foxford As a Sales Assistant at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Sales Assistant at Applegreen?

9 days ago

Health & Safety Officer

Western Care AssociationCastlebar, County Mayo€51,590 - €63,502 per year

t Western Care we aim to provide the most appropriate care, in the most appropriate setting for the people we support. And right now, we are looking to grow and support our team across County Mayo. Why not be part of a progressive team, that’s delivering for its community. Western Care - Supporting People To Live Their Lives. Health & Safety Officer, Castlebar, Co. Mayo CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

9 days agoFull-time

Locum Consultant Neurologist

University HospitalCastlebar, Mayo

Locum Consultant Neurologist. Must be registered on the Specialist Division of Medical Council of Ireland for Neurology. Immediate vacancy until filled in a permanent capacity by PAS We are not accepting CV’s from agencies to this advert. Informal inquiries to : Dr. Michael Hennessy, Group Clinical lead for Neurology, Galway University Hospital. Tel: 091 755432. Email. Michael.hennessy@hse.ie OR Dr. Jason Horan, Associate Clinical Director, Medical Directorate, Mayo University Hospital. Tel: 094 90 42000 via hospital switch or email Jason.horan@hse.ie Application Details CV’s to : Annette Kelly, Medical Manpower Manager, Mayo University Hospital, Castlebar. Email: Annette.kelly@hse.ie. Tel: 094 90 42335 We are not accepting CV’s from agencies to this advert.

10 days agoPermanent

Security Personnel

SuperValuCastlebar, Mayo

Main purpose of the role: Purpose of this role is to provide support to Store Management and colleagues in all aspects of the Security function. The ideal candidate will have/be: Previous experience within a retail security role Hold a current PSA Security Guard License is essential Excellent communication and customer service skills Excellent interpersonal skills Ability to work on own initiative as well as part of a team Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Protect the Stores assets Assist the Store Owner/Manager in preventing loss of stock/theft within the store Ensure that the Store is a safe environment for customers and employees Key holding responsibilities to include opening/closing of the Store Carry out routine spot checks on waste, deliveries, closing stock, refunds, voids and employees Carry out investigation work, when required Monitor CCTV records

11 days agoFull-time

Emergency Communications Centre Manager

Mayo County CouncilMayo€59,417 - €77,243 per year

1. CHARACTER: Candidates shall be of good character. 2. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. EDUCATION, TRAINING, EXPERIENCE, ETC: Each Candidate must, on the latest date for receipt of completed application forms: (i) (a) Have obtained at least Grade D (or a Pass), in Higher and Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Applied Leaving Cert. and have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) or (b) Have passed an examination of at least equivalent standard as listed above or (c) Hold a degree equivalent to a level 8 degree under the National Framework of Qualifications (NFQ), Ireland. (ii) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organization and control of staff. In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications to meet the requirements above. Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 4. DESIRABLES: It is desirable that the ideal candidate should possess: a) A degree equivalent to a level 8 degree under the National Framework of Qualifications (NFQ), Ireland. b) At least 3 years leadership skills and experience. c) Ability to lead, manage and motivate staff, and work collaboratively in a team environment within/without the organisation. d) Excellent communication and interpersonal skills. e) A high level of competency in the areas of Information Technology and Telecommunications. f) Excellent knowledge and understanding of all aspects of mobilisation and communication within the emergency service. g) Excellent understanding of Major Emergency Management. h) Excellent time management skills and the ability to multi-task. 5. CITIZENSHIP: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 1. POSITION: This employment is whole-time and on the basis of a 35 hour 5-day week. The employment may also include requirement to perform on-call duties as part of WRCC Rostered Senior Officer (RSO) duty. The Council may change the duty system, and it may vary RSO duties from time to time as operations require. A panel will be formed from which permanent and temporary appointments will be made. 2. SALARY: The salary shall be fully inclusive and shall be as determined from time to time. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services which are required by or under any enactment to perform. SALARY SCALE: €59,417 - €60,871 - €62,568 - €64,271 - €65,974 - €67,495 - €69,054 €70,563 - €72,069 (maximum) - €74,649 (after 3 years satisfactory service at maximum) - €77,243 (after 6 years satisfactory service at maximum). The starting pay for new entrants will be at the minimum of the scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. 3. DUTIES: The duties of the post are to give to the local authority, and (a) such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 and 2014, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in subparagraph (a) of this paragraph under the general direction and supervision of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties to exercise such powers, functions and duties as may be delegated to him / her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level if qualified to do so. The person employed shall report to and receive performance evaluations from both primary and secondary managers as defined below: Primary Manager - Chief Fire Officer, Mayo County Council; and Secondary Manager - Head of the National Mobilisation and Communications System (NMACS). Responsibilities The Regional Communications Centre Manager’s primary responsibilities, performance objectives, and day-to-day work direction shall be determined by the Chief Fire Officer Mayo County Council, in consultation with the Head of the National Mobilisation and Communications System in Limerick City Council, reflecting the delivery of the NMAC service as a local authority shared service. The following are among the principal duties envisaged: a) To be responsible for the day-to-day technical maintenance of all Information and Communications Technology associated with the mobilising system. b) To be responsible for the management and administration of the West Regional Communications Centre including the management of staff (Staff management, IR/HR issues etc.), and the planning and prioritising of work programmes c) To develop and maintain productive working relationships with all external agencies, bodies and other stakeholders including providing information and assistance when required. d) To research, analyse and communicate information on specific issues and policies as appropriate, including compiling, preparing and presenting reports, presentations, correspondence, etc. to both internal and external agencies when required. e) To represent the West Regional Communications Centre on committees and at meetings, both internal and external, and to report on progress in his or her respective section or department as required. f) To provide support and administrative assistance in the delivery of projects as required. g) To be responsible for the day-to-day financial management of expenditure in the West Regional Communications Centre, including preparation of budgets and maximising funding opportunities where appropriate. h) To identify opportunities for improvements in the service delivery, value for money and other efficiencies within the relevant areas of responsibility and to use performance indicators effectively as appropriate. i) To communicate, implement and manage change management initiatives within the relevant area of responsibility. j) To manage and supervise employees in supporting roles, including assigning duties and workload, providing on-going support, handling day to day issues and identifying training and development requirements as appropriate k) To ensure that department or section operations are in compliance with all Council policies, procedures, practices and standards and in compliance with the principles of good governance, legislative requirements and Department of Housing, Planning and Local Government circulars and guidance. l) To provide assistance in the understanding and interpretation of the Council’s policies and procedures to employees in their area of responsibility and to customers and other stakeholders as appropriate. m) To participate in corporate management activities and responsibilities appropriate to the grade. n) To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. o) To operate as part of the operational roster for the West Regional Communications Centre. p) To undertake any other duties of a similar level and responsibility, as may be required or assigned from time to time. The above specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 4. COMPETENCIES: Candidates for the post must demonstrate that they have competency and skills in the following areas. Application forms should include two practical examples which demonstrates these competencies. Interviews will be competency based, and marks will be awarded under these skills sets. Delivering Results • Takes responsibility for the delivery of results and for bringing projects and tasks to completion in their area of operation. • Establish high quality service and customer care standards. • Identify problems or issues at an early point and takes action/ contribute to solutions. • Make timely, informed and effective decisions and show good judgement and balance in making decisions or recommendations. Performance Through People • Engage with staff and work as part of a team to achieve quality results. • Resolve conflict situations. • Lead by example and show initiative. • Have excellent interpersonal skills. • Have excellent verbal and written communication skills. • Effectively manage performance. Personal Effectiveness • Take initiative and seek opportunities to exceed goals. • Remain calm under pressure and maintain positive, constructive, and enthusiastic attitude to their role. • Manage time and workload effectively and operate in an environment of significant complexity and pace. • Keep up to date with current developments, trends and best practice in their area of responsibility. Candidates will also be assessed at interview on the basis of how they demonstrate their Relevant Knowledge and Experience. Relevant Knowledge & Experience • Knowledge & understanding of the Emergency Communications Centre Manager role. • Range & Depth of experience relevant to the post. • Specialist Knowledge, Expertise in previous & current working environment. • Understanding of Local Government legislation, Local Government policy. • A clear understanding of Health and Safety Policy and Procedures. 5. UNIFORM The persons employed will be required to wear a uniform and maintain it in good condition at all times while on duty. The uniform shall be supplied by Mayo County Council. 6. RESIDENCE: Holders of the position shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof. 7. ANNUAL LEAVE: Annual leave entitlement is 30 days per year. 8. TRAVEL: Mayo County Council reserves the right to provide a vehicle to enable you to carry out your duties. The provision of a vehicle will be at the discretion of the Chief Executive. 9. TRAINING: The person employed shall be required to undertake all ongoing training courses specified by Mayo County Council relevant to the operational or administrative needs of the Regional Communications Centre (including training courses outside the State), if necessary. The person employed shall also assist in the training and evaluation of new and existing staff where required. 10. COMMUNICATIONS EQUIPMENT: The person employed may be required to carry items of communication equipment for contact outside of normal working hours. The equipment shall be supplied by the Council. 11. SHORTLISTING: Normally the number of applications received for a position exceeds that required to fill existing and future vacancies to the position. While candidates may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Mayo County Council may decide that a number only will be called to interview. A shortlisting process will apply whereby a group of applicants will be selected for interview who, based on an examination of the documents provided by each applicant, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who are, prima facie, better qualified and/or have more relevant experience. In the event of a shortlisting exercise being employed, The shortlisting process can take the form of:- • Shortlisting of candidates on the basis of information contained in their application form (It is therefore in the interests of each candidate to provide a detailed and accurate account of his/her qualifications/ experience on the application form). • Other written, oral or practical tests appropriate to the position. • Preliminary interviews to reduce the number of candidates to a more manageable number for the final Interview Board or • Preliminary interviews to determine qualified candidates, after which a selected number of the qualified candidates are called back for final interview. 12. RIGHT TO INFORMATION AND REVIEW: Mayo County Council is committed to offering meaningful feedback to candidates who request it, and to dealing with such requests in a timely and efficient manner, in accordance with Mayo County Council Interview and Selection Review Procedure. Please see our website for full details of procedure www.mayo.ie/careers/current-vacancies. 13. APPOINTMENT: Candidates whose names are on a panel and who satisfy the Local Authority that they possess the qualifications declared for the position and that they are otherwise suitable for employment may within the life of the panel be employed as relevant vacancies arise. The life of the panel will be one year from the date of its establishment. The local authority shall require a person to whom an appointment is offered to take up such appointment within a period of not more than one month and if he/she fails to take up the appointment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint him/he 14. REFERENCES/DOCUMENTARY EVIDENCE: Each candidate will be required to submit as references the names and addresses of two responsible persons to whom they are well known but not related. Candidates will be required to submit documentary evidence to the Local Authority in support of their application. 15. SUPERANNUATION: As an employee of Mayo County Council, you will be assessed in terms of which Pension Scheme is applicable to you. You will become a member and contribute to the relevant scheme as outlined below: 1) Persons who become pensionable employees of a local authority under the Single Public Service Pension Scheme will be required in respect of their superannuation to contribute 3.5% of net pensionable remuneration and 3% of pensionable remuneration. 2) Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 and who are liable to pay class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension Contributory payable at the maximum rate to a person with no adult dependant or qualified children). 3) Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 and who are liable to pay class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. Persons who become pensionable employees of a local authority under the Local Government (superannuation) (consolidation) scheme, 1998 may be required to contribute to the Dependants Pension Scheme. In order, to qualify for a pension, they must have served a minimum of two years (24 months) employment in an approved public body. 16. RETIREMENT AGE: CLASS A PRSI Public Service Pensions (Single Scheme and Other Provisions) Act 2012: The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Minimum pension age of 66 years, rising to 67 years and 68 years in line with State Pension age changes, is applicable. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ (from 1st April, 2004 and before January 2013) to the Public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act, 2004. The minimum age at which a person may retire is 65. As a ‘New Entrant’ to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a New Entrant to the public service, as defined in the Public Service Superannuation (miscellaneous provisions) Act 2004, who has joined before 1st April 2004, is subject to a compulsory retirement age of 70 as per CLS2/2019 but can retire from 60 years of age. CLASS D PRSI Minimum retirement age will be 60 years with compulsory retirement age of 70 years. 17. BASE: Assignment of base shall be at the absolute discretion of Mayo County Council. 18. REQUIREMENT TO DRIVE: Candidates shall be required to possess a full current category B Driving Licence, without any endorsements. 19. PROBATION: Where a person who is not already a permanent employee of a Local Authority is employed, the following provisions shall apply: (a) there shall be a period after such employment takes effect during which such person shall hold such position on probation. (b) such period shall be for six months, but the Chief Executive may at his or her discretion extend such period. (c) such person will cease to hold such position at the end of the period of probation unless during such period the Chief Executive has certified that the service of such person is satisfactory. (d) the period at (a) above may be terminated on giving one week’s notice as per the Minimum Notice and Terms of Employment Acts. (e) there may be assessment(s) during the probationary period CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

11 days agoFull-time

Retail Assistants

Shaws Department StoresCastlebar, County Mayo

Shaws Department Stores now have vacancies for  Sales Assistants  in  Castlebar. Established over 160 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide. Job Purpose: To assist and serve customers with the purchase of retail products. To care for the stock, including its administration, storage, presentation and security. Main Duties: · Ensure customers are looked after promptly and politely, answering any queries that they may have. · Adhere to till procedures. · Merchandise stock in the correct manner · Replenish stock on display where required. · Receive, check and stock deliveries. · Ensure store fixtures and fittings are clean and presentable at all times. · Maintain a high level of security for both cash and stock. · Complete stock counts and audits as necessary · Compile orders from suppliers as required. · Observe all Health & Safety procedures and protocols. The Successful Candidate: · Must have a passion for retail and thrive on customer interaction. · Will be positive and motivated. · Will be an excellent communicator who enjoys working as part of a team. · Will be reliable and a good timekeeper. Previous experience is an advantage however full training will be provided. Applicants must be fully flexible to work shifts over a 7 day roster. Availability for midweek shifts is essential. If this sounds like your next ideal career move, then we would love to hear from you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

16 days agoPart-timeFull-time

Customer Assistant

LidlKnock Road, Castlerea, Mayo

Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process  What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude  What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl  Year 1  • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday)  Year 2  • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday)  Year 3  • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday)  Year 4  • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

21 days agoFull-time
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