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Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Butcher
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: Craft butchery course is desirable Numerical skills Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers HACCP training is beneficial but not essential. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Maintain retail cuts at a high standard in accordance with customer needs Drive sales through ensuring SOPs and store standards are met on a daily basis Merchandise and present department to the highest standard Implement planograms correctly Control stock rotation so that quality and freshness of goods is of the highest standard Manage waste and shrink in the department Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds Engage with new initiatives and embrace new ways of working.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Online Shopping Assistant
Main purpose of the role: Shop and fulfil orders on behalf of our customers using the SuperValu.ie service. The ideal candidate will have/be: Previous retail experience is desirable is desirable Shop to specific targets whilst being selective and accurate with products Excellent communication skills Accuracy, attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Shop to specific targets whilst being selective and accurate with products Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate Pack the products in the correct temperature zone and in such a way they arrive at the customers€,, home in perfect condition Make decisions on behalf of customers if products ordered are unavailable Work on own initiative with very little supervision Keep up to date with team communication Deal with routine customer queries.
Off-licence Manager
Main purpose of the role: Ensure the Off-Licence operates efficiently and effectively at all times and provides customers with excellent quality products and services The ideal candidate will have/be: 2 years€,, experience in a Supervisor/Manager role is desirable Completion of WSET Level 2 or an alternative wine course is desirable A good knowledge of wine, craft beer and premium spirits Creative Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Drive sales through KPI reports, financial reports, brand initiatives, customer initiatives and employee knowledge Adhere to weekly stocktaking procedures and ensure they are accurate and any necessary action is taken in the Off-Licence Ensure purchasing of stock is carried out in accordance with procedures and control of stock rotation, so that the quality of goods is of the highest order so as to maximise turnover Merchandise and present the department to the highest standard at all times and in accordance with relevant store planograms and guidelines Monitor and control department overheads (i.e. packaging, cleaning equipment etc.) Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions, builds on existing procedures/processes with employees and management Ensure all staff reporting to you are competent in any duties required and are given adequate training relevant to their tasks.
Baker
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times. Provide our customers with excellent quality products and customer service. The ideal candidate will have/be: Previous food preparation and production experience is desirable Qualified baker is a distinct advantage Creative and able to embrace new recipes Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Bake and finish products to the highest standard Drive sales through instore initiatives Merchandise and present the Bakery department to the highest standard at all times and in accordance with relevant store planograms and guidelines Adhere to weekly stocktaking and daily waste procedures in the Bakery Adhere to production planning and batch control guidelines for bakery products Conduct quality and freshness checks Attend relevant training as required and implement learnings in store.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Senior Community Facilitator
Location: Assignment to Roscommon town, with the expectation of travel throughout the county within this role. This position is funded through the Department of Education. Future developments within the services may require that you are prepared to transfer to other work locations as the service needs demand. The Role: The Senior Community Facilitator has a pivotal role as the direct staff support to people across the county. The successful candidate will be employed to deliver educational modules with young people who meet the criteria across the county. This may be as a 1:1 or as a group activity. The successful candidate must be flexible and willing to positively deliver the necessary programmes. Reporting/Responsible To: Quality Enhancement & Development Officer, Roscommon Sector. Works With: The people supported by the services and their families Quality Enhancement Department, Area Managers, Team Managers/Leaders Multidisciplinary staff Qualifications/Experience:1. Qualifications, Experience, etc. Each candidate should possess the following qualifications and experience: · Candidates should have at least QQI Level 7 qualification relevant to the Health & Social Care sector, Community Development, Adult & Further Education · At least 2-3 years previous experience in designing and implementing programmes to enable them to carry out successfully the duties of the post together with an appreciation of the needs of persons with an intellectual disability is desirable. · A full clean manual Driving Licence, and use of your own car is an essential requirement. · Candidates should be proficient in I.T. Skills i.e. ability to use computers, modern technology, on-line system and assistive technology. · Fluency in verbal and written English is an essential requirement of this post. · The successful candidate should have good team working skills and be able to demonstrate creativity, positivity and enthusiasm in their role. Skills: Candidates must demonstrate: · Be quality driven in approach and demonstrate good leadership and direction in the provision of high standards in line with Personal Outcomes and New Directions model of service delivery. · Actively support and empower each individual and their keyworker in their endeavours to achieve priority goals in their Personal Outcome Measures. · Be positive, flexible and creative in your approach with an enthusiasm and commitment to ensuring a person centred philosophy. · Ability to exercise good judgement and use initiative in problem solving. · Excellent organisational and planning skills to implement and support quality initiatives in the development of day services. · The ability to communicate effectively in both written and verbal forms. · Be innovative and self-motivated. · Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy. · Community inclusion and development of community networks Working hours: 66.5 hours a fortnight rostered flexibly Monday to Friday. Contracted hours of work are liable to change from 8am to 8pm to meet the requirements of the programme. The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours and any changes in rostering in the future to provide a quality service delivery for each individual. Starting and finishing times will be as notified to you by the person in charge. Annual Leave: 22 days pro rata per annum. Remuneration: €41,021 x 8 increments - €51,799 (Max) per annum pro-rata (Department of Health Senior Instructor/Supervisor Grade as at 01/08/2025). LSI 1 €53,476 per annum pro-rata is paid after 3 years on the maximum of the scale. LSI 2 €55,252 per annum pro-rata is paid after a further 3 years. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: This post is Specific Purpose Part Time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. JOB DESCRIPTION The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible both in their approach and their working hours to provide a quality service delivery for each individual. Specific Conditions · Staff must have a positive attitude towards working with persons with an intellectual disability and help to ensure that they lead as normal and enjoyable a life as possible. · Staff must treat each person with an intellectual disability as an individual and at all times acknowledge and respect the rights and personal dignity of the person with an intellectual disability. · Staff are required to establish and maintain relationships with adults with disabilities that are based on respect and equality and that promote their independence. · An understanding that the person using services is responsible for directing his/her services; this is achieved in partnership with family members, the Manager or any other person designated by the manager and the multidisciplinary support team. · An understanding of the New Directions model of day support services, as developed by the HSE. A willingness to work in promoting this model within your role under the supervision and direction of the Manager or any other person designated by the manager. · An understanding of the HIQA regulations to support residential services. A willingness to work in promoting this model within your role under the supervision and direction of the Manager or any other person designated by the manager. Principal duties and Responsibilities: Supporting the Individual: · Consult with Individuals to help identify their personal vision for their lives and their current support needs. Consider how these and all of their personal outcomes can be best achieved. · Plan, prepare, and deliver engaging educational programmes that reflect Department of Education community learning objectives. · Use adult‑education methodologies that promote independence, participation, and empowerment. · Adapt teaching strategies to meet diverse learning abilities and communication needs. · Support learners to achieve agreed learning outcomes and maintain accurate records of progress. · In accordance with each Individual’s wishes, assist the person to pursue any rights/report any rights restrictions up to and including referral to the Rights Committee or other Advocacy Structure. Following consultation with manager and multidisciplinary support team support the person to access the Independent Advocacy Service where appropriate, · Co-operate on all aspects of support and training schedules/interventions. · Maintain a good relationship with parents and families at a level of contact as deemed appropriate by the Manager. · Be keyworker to individual supported. As keyworker, be responsible for keeping the Personal Outcomes Measures (POMs) plans/folder updated and co-ordinating staff supports for the person supported. Promote the best possible outcomes for the individual in each aspect of their life and respect their adult status and rights at all times. · Overseeing, reviewing and updating personal outcomes and participate in regularly checking the individuals needs/wishes and follow up on these outcomes, reporting regularly on plans and achievements to the Manager or person assigned by Manger. · Social Role Valorisation is the theory of practice that underpins staff supporting the individual. Be mindful of supporting people to live “ordinary lives in their local communities and actively support people to achieve meaningful social roles in their local community”. · Ensure that risk assessments and individual protocols are completed where required and are signed, dated and review dates noted - consulting with other team members, multi-disciplinary support staff and manager as required. · Support people to have Circle of Support meetings at a time and place that suits the person and the people they would like to attend their meeting. (i.e. family / friends etc). · Be flexible in working hours to accommodate Circle of Support meetings and at venues to suit people supported and their families and friends. Include as wide a circle of support as possible (in line with the person’s wishes) for individual planning meetings for people supported – if not in person, then via phone, email, skype, etc. · Compliance with implementation of Behaviour support Plans. Ensure plans are implemented in the manner required. Liaise with the Behaviour Support Team and furnish any reports and records as may be required · Responsibility to make referrals to the relevant multi- disciplinary clinical supports as required (e.g. Behaviour Support, Speech & Language Therapy, Psychology, Occupational Therapy and Physiotherapy). Compliance with implementation of clinical recommendations. Supporting the Individual as an Independent Person: · Be supportive at all times, facilitating Individuals to make their own decisions and to self-advocate. To empower each person to achieve realistic goals remaining mindful of appropriate risk management assessment and procedures. · Provide practical support and guidance as needed including personal care, which may include helping Individuals with intimate self-care tasks such as washing, dressing or going to the toilet. Support the development and implementation of appropriate intimate care protocols and procedures in consultation with the person, their family and the multidisciplinary team. · Assist the person supported to become independent as possible in all aspects of daily living skills. · Assist the person supported with budgeting, banking and management of their personal finances in accordance with Services’ policies and procedures. Supporting the Individual as a Social Person: · Support Individual in developing a social circle of friends and relationships, and in supporting regular interactions with family, friends, and others with whom the Individual wishes. · Facilitate the Individual in finding a network of clubs and facilities of interest in their local community and provide variety and individuality in their lifestyle by participating in all training and recreational activities, social outings, trips and holidays. · Support and assist individuals to achieve meaningful and valued social roles in their community. Supporting the Individual as a Working Person: · Support and assist people supported to explore employment opportunities, attend at their training or work place or work-sampling and in other work-related activities or enterprise. · In line with New Directions model of day services, promote and actively seek employment supports (e.g. supported employment, social and micro enterprise) · and community networking options to ensure the person supported develops a meaningful life in their local community. Supporting the Individual as a Member of the Local community: · Assist the person supported to access community services, public/local transport systems; libraries and other public facilities of interest. Support people to develop skills in using public and community services as independently as possible. · Work in partnership with the local community to promote the abilities of and contribution people supported can make to their local community. Actively seek new interests and opportunities for people to interact in their communities in a positive and image enhancing way through social roles/volunteering, work, membership of groups/clubs, etc. · Supporting the Individual with their Health and Wellbeing: · Support the person to achieve best possible health and to attend doctor and health professionals in a pro-active way. · Be conscious of supporting people in creating a healthy environment within their home and daily living. Promote healthy eating and exercise as appropriate. · Administer medication following appropriate training as prescribed and required in accordance with policies of the service. · Ensure medical records are filed and kept up to date. Management/Organisational Duties: · Co-ordinating timetables for people supported, staff rosters and organising cover for staff holidays and sick leave. · Overseeing service setting administration and ensuring service setting and vehicle maintenance is maintained at all times. · Organising and conducting staff team meetings, circle of support meetings, participating in mental health clinic appointments and other support plan meetings. · Follow all Policies and Procedures of the service at all times · Report any concerns regarding abuse/welfare issues immediately to the Designated Liaison Person and to your Manager or any other person designated by the manager. · Report all incidents/accidents, Challenging Behaviour incidents and Medical Errors using the required procedures and protocols. · Within the organization there is a strong emphasis on teamwork and it is therefore essential to work well within a team and have good communication skills, · Supervise staff, students and volunteers as requested, and assign appropriate work tasks in accordance with the policies and procedures of the services. · Perform service setting specific duties as required e.g. petty cash, property inspection and upkeep including heat and lighting, implementation of roster, and other relevant duties to ensure the smooth running of the service. · Keep required records and reports. · Drive the transport assigned to the service area ensuring that the travel log is maintained. Carry out vehicle inspections and ensure that the vehicle roadworthy at all times. · Be Information Technology literate and maintain/update your IT skills as required, in order to keep records required for the organisation and support people with IT and social media. . · Attendance at mandatory training and refresher mandatory training as required is essential · Be aware of and become familiar with Fire Drill procedures within the service area i.e. fire detection, evacuation and firefighting. Carry out and record Fire Drills as required. · Be conscious of Health & Safety matters in the workplace and, in particular, to comply with employees' obligations as set out under Chapter 2 of the Safety, Health & Welfare at Work Act, 2005. · Ensure that all accidents/incidents to people supported, staff or visitors are reported in accordance with Service policy and that all staff members are fully aware of the contents of the Safety Statement. · Perform such other duties appropriate to the post as may be assigned from time to time by the Manager or any other person designated by the manager. · The role of the post holder will not be limited by reference to this job description. It is expected that the role will evolve and develop as required by professional, structural, and people supported demands, requiring the post holder to demonstrate a high degree of flexibility to facilitate this.
