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Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: To assist the Technical Inspection Manager deliver an annual audit/inspection program of completed maintenance works (planned schemes and response maintenance contracts), which were managed on site by operational Area/Regional staff, to provide assurance these maintenance works were managed in accordance with contract conditions and NIHE policy by local operational staff, in line with our vision and values. REQUIREMENTS: 1.i) A Bachelor’s Degree, or an equivalent level 6 qualification, in Architecture/Construction Project Management/Building Surveying or a relevant Building related discipline, PLUS at least 2 years’ experience working in a Building Construction related environment OR ii) BTEC Higher Certificate/Diploma or equivalent in a relevant Building related discipline PLUS at least 3 years’ experience working in a Building Construction related environment OR iii) Can demonstrate equivalent continuing professional development or experiential learning AND at least 5 years’ experience working in a Building Construction related environment (Please include dates) *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Senior Project Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 7 JOB PURPOSE: To manage the delivery of construction procurement exercises proactively leading these out and liaising with the client and Corporate Procurement Unit to support the effective delivery of the procurement of works in a timely and efficient manner, meeting programme targets and set deadlines. To contribute to the provision of a modern, professional and responsive construction procurement service to support NIHE business delivery and our vision and values. REQUIREMENTS: 1. i) A Bachelor’s Degree (or equivalent level 6* qualification) in a relevant Building/Construction Discipline, Procurement, or Business-related subject WITH at least 3 years’ relevant experience in Building/Construction OR ii) A BTEC Higher or equivalent Level 5* qualification in a relevant Building/Construction Discipline, Procurement, or Business-related subject WITH 4 years’ relevant experience in Building/Construction OR iii) Alternatively, can demonstrate equivalent continuing professional development/experiential learning AND at least 5 years’ significant relevant experience in Building/Construction *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Corporate Health & Safety Advisor
Main Duties Policies and Procedures 1. To develop and review the required Health and Safety Policies and associated processes in accordance with the Policy development/review process, in particularly consultation, screening and approval processes and to retain accurate records of each stage. 2. To promote organisational awareness of Health & Safety Policies and Procedures and to monitor local implementation. Inspections and Audit 3. To undertake a range of workplace Health & Safety Inspections and audits to produce and issue associated reports and corrective action plans, using agreed methodologies to ensure organisational compliance with statutory requirements and to positively promote best practice and follow-up to ensure continual improvement in respect of Health & Safety performance throughout the organisation. 4. To co-operate with internal and external auditors to support the completion of independent audits on various aspects of the Health & Safety Department’s work activities to ensure the timely provision of accurate information. Training 5. To develop, deliver and review the relevant internal health & safety awareness training, in accordance with agreed learning objectives, course evaluations, changes in legislation, guidance and policy & external accreditation requirements. 6. To promote attendance at internally delivered health & safety training, including mandatory courses to ensure that Staff are appropriately trained to support future knowledge, skills and behaviours, to facilitate the effective implementation of Policies and Procedures, in line with statutory requirements. Information and Support 7. To support relevant staff and line managers with the completion of the risk assessments relevant to their work activities, required to meet statutory requirements, including General Health & Safety Management, COSHH, Noise, Manual Handling, Vibration and DSE, New and Expectant Mothers and First Aid. 8. To fulfil the requirements of relevant monthly key performance indicators, maintain appropriate records and statistics as appropriate as evidence of compliance with the targets and timescales involved and to provide the relevant information for monthly, quarterly and annual reports and organisational Committees. 9. To make recommendations to line management based on professional judgement and experience relating to dangerous conditions or situations requiring immediate action. 10.To advise on the interpretation and application of Health & Safety legislation as applicable to staff, work activities and buildings and any others affected bythe NIHE’s undertakings. 11.To provide the relevant information to update the Health & Safety section of Gateway, develop relevant articles, Health & Safety Bulletins, Advice Guidance Notes, Alert Notices and features in Safety Matters. 12. To participate in the completion of relevant Health & Safety business cases, tender specifications and tender award panels associated with the implementation of associated organisational Policies, as directed by the Health & Safety Managers. 13. To provide Health & Safety advice and guidance to staff and trade union representatives, as required, and to ensure that specialist queries are dealt with appropriately and efficiently to ensure that relevant action is taken. Incident Reporting and Investigation 14. To ensure that Incident Reports, Incident Investigations and witness statements are compiled and collated in a timely manner in accordance with the Incident Reporting and Investigation Policy and to ensure that relevant action is taken to prevent further similar occurrences. 15. To co-ordinate the completion of IR4 incident investigations, as and when required and to collated and retain associated documentation and to develop safety alert notices where appropriate. 16. To report the relevant incidents reportable by the Corporate Health & Safety Department to the HSENI under RIDDOR and to cooperate with HSENI and other external statutory organisations in relation to any further investigations, remedial actions to be taken or shared learning opportunities. 17. To liaise with the NIHE’s Claim Departments, as required regarding the provision of incident reporting and investigation documentation and to ensure that shared learning is implemented, as appropriate. Committees and Meetings 18. To attend and present relevant agenda items, as required, at the quarterly Corporate Health & Safety Committees and to liaise with Trade Union Representatives to investigate and resolve any concerns and queries raised as part of the meeting discussions. 19. To undertake such other relevant duties commensurate with the nature of the post as may from time to time be required including representing the Health & Safety Services Department and the Health & Safety Managers at meetings, committees or other groups. 20. To liaise with the relevant internal departments and external statutory organisations, representing both the Health & Safety Department and the organisation‘s interests as appropriate, in relation to for example RIDDOR reportable incidents. Professional Development 21. To complete assigned objectives within the required timescales, as detailed in the annual work plans and individual performance plans and to regularly update on progress during team meetings. 22. To undertake professional development activities as required to maintain professional body CPD requirements and individual annual performance development plans to develop and maintain health & safety knowledge in the required range of legislation, guidance and best practice relevant to activities associated with the work of NIHE. General Responsibilities 23. To provide a high level of internal and external service including taking ownership of queries and complaints and following issues through to completion, while ensuring timely escalation to the Health & Safety Manager (Corporate), when required. 24. To ensure continued and effective working relationships with key internal and external stakeholders. 25. To deputise for and to represent the Health & Safety Manager (Corporate) as required and provide support and cover for the other members of the Corporate Health & Safety team as and when required to ensure resilience as far as practicable. 26. To undertake the duties in such a way as to enhance and protect the reputation and public profile of NIHE. 27. To comply with and enforce all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 28. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to 29. To keep up to date with latest developments in Health and Safety best practice and legislation. 30. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 31. To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined above. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Experience and Qualifications Essential Applicants must provide evidence by the closing date for application that they meet the following essential criteria: 1. Possess a degree or equivalent level qualification (Level 6*) or higher qualification in Occupational Health and Safety, or be able to demonstrate that they are currently progressing through a Level 6 Course and expect to complete within 12 months from commencement of the role. *Refer to Qualifications Framework for equivalencies 2. Can demonstrate 3 years’ relevant experience in a Health & Safety Advisor/Officer role 3. Hold membership of the Institution of Occupational Safety and Health (IOSH) relevant to their qualifications and experience. (Successful candidates should be willing to demonstrate their future commitment to progressing to Chartered Membership (CMIOSH) of the Institution of Occupational Safety and Health (CMIOSH) in line with IOSH membership requirements). 4. Can demonstrate significant relevant experience in each of the following areas: a) Developing and reviewing a range of organisational health & safety documentation including risk assessments, safe systems of work, policies andprocedures b) Reporting and investigating incidents, including RIDDOR reportable and liaising with statutory bodies such as HSENI c) Undertaking workplace inspections, writing reports and developing & monitoring completion of associated action plans d) Designing and delivering a range of Health & Safety Training 5. Can demonstrate (To be assessed at interview). a. Excellent planning and organisational skills; b. Strong interpersonal and influencing skills c. Effective oral and written communication skills. Candidates may also be assessed against the relevant section of the Housing Executive’s Behavioural Framework. 6. Possess a current driving licence or have access to a form of transport that will permit the candidate to meet the requirements of the post in full. Desirable: 1. Can demonstrate experience within a large complex, multi-site organisation**. **NIHE employs in excess of 3,200 staff, with 45 sites, and manages a revenue budget of circa £1.2bn.
Deputy Registrar
To deliver confidential and efficient registration services for births, deaths, still births, marriages and civil partnerships. Please note:
Transformation Officer
PURPOSE AND FUNCTION OF THE POST To support the Transformation Manager and services across Council in the delivery of a range of concurrent, complex, and multi-faceted transformation projects. Liaising with internal and external colleagues, the Transformation Officer will be responsible for delivering opportunities for significant change, which aim to improve the efficiency, effectiveness, and customer service delivery of Council services. The Transformation Officer will also support performance improvement planning and reporting across the Council. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. Support the Transformation Manager in project managing a wide range of internal stakeholders to deliver transformation projects and programmes for the Council. 2. Promote best practice in project management across the Council and contribute to the development and promotion of a consistent and effective project management approach across the organisation. 3. Provide a professional and quality driven Transformation support service for all Directorates within the Council. 4. Develop programme and project delivery plans, ensuring the co-ordination of all appropriate service, HR, financial, legal, procurement and technical inputs. 5. Assist in the delivery of projects within budget and ensure regular budget reports are provided in line with Council procedures. 6. Support and deliver change within and across the Council to deliver identified strategic outcomes. 7. Support the performance improvement of the Council by assisting in the development of the annual Performance Improvement Plan, Service Planning process, Corporate Plan reporting and annual Self-Assessment reporting. 8. Preparing routine and bespoke reports as required for senior management, elected members and other stakeholders. 9. Monitoring and evaluating the impact of the transformation to ensure that they are delivering the expected benefits. 10. Collaborative working with colleagues across local government and beyond. 11. To comply with and promote equality, health, and safety in accordance with Council Policies and legal requirements. 12. To undertake any other appropriate duties as may be allocated from time to time in accordance with the general nature of the post. QUALIFICATIONS Either Degree or equivalent in a relevant subject area. Or 3 years relevant experience as outlined below. EXPERIENCE 2 years’ relevant experience to include each of the following: · Assisting and co-ordinating project delivery across various stages of the project life cycle. · Assisting and co-ordinating multi-disciplinary teams and internal/ external stakeholders. · Assisting with the development of programme and project delivery plans, ensuring the co-ordination of all appropriate service, HR, financial, legal, procurement and technical inputs. KEY SKILLS & ABILITIES · Excellent level of written and verbal communication skills including report writing. · Demonstrate high levels of initiative. · Strong analytical skills. · Exceptional communication skills. · Excellent interpersonal skills and the ability to work as part of a team. · Competent in the use of Microsoft Office 365 and applications.
Fitness Associate
Committing to the one-team ethos, you will be flexible and collaborative, and you will actively support all colleagues and other activities necessary to deliver the leisure service objectives and will be expected to undertake a wide range of duties across a range of leisure facilities. As a Fitness Associate, you will implement the Council’s Fitness, Rehabilitation, Strategy and Plans, both inside and outside of the Gym environment. You will also be responsible for the delivery of an innovative health and fitness programme and will provide and maintain a quality customer service, including, but not limited to, being responsible for devising and delivering health and fitness instruction programmes, centre-based coaching classes and Exercise Referral (i.e. PARs/Healthwise) and rehabilitation programmes, ensuring that service delivery is achieved to specified standards with a quality leisure experience being offered to all our customers. You will ensure that facilities are clean and well prepared, all relevant equipment is serviceable and properly handled/set up/taken down. You will ensure that all Health and Safety and hygiene standards are always maintained in accordance with the current Quality System and relevant legislation. Please note
Category C Driver / Team Leader
To drive a range of vehicles within the Waste and Cleansing Services and to complete a range of vehicle checks as required. To work as team leader ensuring the collection and removal of recyclables, household, industrial and commercial waste, including bulky items from various locations. Carry out street cleaning duties throughout the Borough. The post holder will also provide flexible and effective cover across a range of Council services delivered by the Waste and Cleansing Section. Please note
Shop Manager
Salary Range: £24,323 to £26,097 per annum* Purpose of the Role: The post holder will be responsible for maximising net income earned from the Hospice shop and be accountable for the effective management of finances, staff, volunteers, stock, premises, and administration. They will deliver high standards of customer care and ensure that the image and reputation of the Northern Ireland Hospice is maintained. Duties and Responsibilities: Income Generation • Maximise sales of donated goods and seasonal merchandise, consistently achieving sales budgets/targets. • Implement efficient systems to sort, date, price, and prepare donated goods. Establish and maintain regular sources of stock through effective networking. • Organise and promote special events and promotions to capitalise on local opportunities and enhance the shop's visibility. • Drive gift aid sales conversion rates through new donor acquisitions and fostering repeat donations. • Uphold superior standards of shop presentation through meticulous merchandising and exemplary housekeeping practices. • Ensure cash handling procedures are followed, deposits are timely, and the EPOS till system is operated correctly. Management • Establish and maintain relationships with customers, community representatives, and volunteers to ensure a consistent flow of stock. • Act as a key-holder and liaison with relevant authorities maintaining the shop's physical and operational security. • Maintain high standards of cleanliness. Uphold safety standards and ensure compliance with fire and health regulations. • Organise special events and promotions to drive sales. • Ensure compliance with trading standards and health regulations. • Ensure adherence to opening/closing schedules. • Support neighbouring shops and Hospice activities as needed. Customer Service • To provide an excellent customer experience and to have a good overall knowledge of stock. • Manage complaints efficiently and effectively. People & Development • To be responsible for the daily management of the shop team, including performance reviews and absence management • To effectively recruit, induct, manage, train, and develop paid staff and volunteers in the shop to agreed procedures and standards, ensuring necessary cover is maintained during the agreed opening times of the shop. • Identify training needs for the shop team. • Attend, where appropriate, training courses relevant to the development of the role • Promote awareness of relevant training courses and development opportunities to others within the team Administration • To complete all administration to required standards and deadlines. • To manage controllable costs, expenditure, and petty cash. • To ensure minimum losses of both stock and cash by following till and banking procedures. • To adhere to all Policies and Procedures including those relating to the Health & Safety of premises and team. • Embracing changes and development of new IT and operational procedures across the charity. • Ensuring sufficient shop cover through effective management of team resources e.g. rotas, holidays, and lieu time. General Responsibilities: • Provide courteous and respectful service in line with Hospice values. • Demonstrate commitment through regular attendance and task completion. • Familiarise with and comply with Hospice policies and procedures. • Uphold Hospice values and code of conduct in all interactions. Valuing Diversity and Equality All staff should carry out their duties in accordance with the principles of valuing diversity and equity of provision. It is the responsibility of all staff to support the Hospice vision by promoting a positive attitude to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support or comply through the implementation of the Hospice’s Equal Opportunities Policy. This job description is neither definitive nor exhaustive and may be changed to meet the changing needs of Northern Ireland Hospice.
Customer Experience Champion
Job Title: : Customer Experience Champion - Dublin South East Vacancy ID : 092780 Vacancy Type : Permanent Post Date : 22-Jan-2025 Close Date : 05-Feb-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a permanent role based in PTSB¿s Dublin South East. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Administrator, Payments Operations
Job Title: : Administrator, Payments Operations Vacancy ID : 091868 Vacancy Type : Permanent Post Date : 22-Jan-2025 Close Date : 29-Jan-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As an Administrator within the Payment Operations team you will join a high performing team and contribute to the future success of PTSB. Within this role you will need to be highly organised, efficient and attention to detail is critical. You will enjoy working in a supportive and fast paced environment and as you will be handling confidential information you must maintain discretion at all times. The role is based in Dundrum and shift patterns are 8am-4pm and 10am-6pm on a rotating basis. The successful applicant will report to the Assistant Manager of the Payment Operations Department to provide high quality service and support to ensure delivery of the payment related business objectives. The role requires flexibility and you will be expected to assist in the delivery of multiple functions with the department as directed by the Assistant Manager. You will have exposure to management at all levels and be supported and encouraged to progress your career within the bank. Responsibilities: This is a Permanent role based in PTSB's Dundrum Office. It will be on-site for a few months training then move to hybrid with 3 or 4 days on-site from then depending on team availability. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
