Clerical Officer jobs
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JOB TITLE: Information Governance Officer. REPORTS TO: Information Governance Manager. DURATION: Permanent Appointment. LOCATION: The successful candidates will be based at the Clarence West Building, Clarence West Street, Belfast BT2 7GP. HOURS: Minimum 37 hours per week. SALARY SCALE: £37,694 - 38,990. STAFFING RESPONSIBILITIES: Clerical Support Staff. SUMMARY: This role will have responsibility for a range of activities in relation to the implementation of SEUPB’s Information Governance Framework. This Framework is structured around 5 key areas of activity: Records & Information Management, Information Compliance, Information Assurance, Information Security, and Information Sharing. As an Information Governance Officer within the Information Management Team, you will have a good grasp of the principles and practical application of information governance. You will champion best practice and encourage change across the organisation, understand the importance of privacy by design and information governance best practice. This is an opportunity to develop within information governance, and you will help foster an excellent information governance culture within the organisation.
Joiner
** Please read the recruitment pack before completing your application ** Job Summary Working unsupervised or as part of a team, the post holder will carry out a full range of joinery internal and external, including operation of woodworking machinery and joiners’ work, efficiently and effectively. Hours of work 36 Hours per week Duration of Appointment Permanent Work Pattern Monday 8:00am to 4:30pm, Tuesday - Friday 8:00am to 3:30pm Location Greenbank Depot, Newry Salary Scale 6, NJC spinal point 20 - 24, £32,597 - £35,412 per annum based on a 36 hour week (pro rata to hours worked). It is Council policy to appoint at minimum salary scale point.
Driver / General Labourer
**Please read the recruitment pack before completing your application** Job Summary Working unsupervised or as part of a team, and in all weathers, the postholder will be mainly engaged in work in the Council’s Building Maintenance division but in general terms will be required to carry out the following duties at play areas/amenity areas/cemeteries and other sites as directed. Hours of work 36 Hours per week Duration of Appointment Permanent Work Pattern Monday 8:00am - 4:30pm, Tuesday - Friday 8:00am - 3:30pm Location Greenbank Depot, Newry Salary Scale 3, NJC spinal point 7 - 8, £26,403 - £26,824 per annum based on a 36 hour week (pro rata to hours worked). It is Council policy to appoint at minimum salary scale point.
Rebates Officer
Job Purpose Summary The Rebates Officer is responsible for managing key parts of the Rebates process. Working closely with Vendors, Sales Account Managers, Product Managers and Finance, the Officer ensures Rebate requests, claims, and credit activities are completed accurately, efficiently, and in line with CMS procedures. This position requires good commercial awareness, high levels of accuracy, and the ability to proactively drive resolution across internal teams and external vendors Role Responsibilities
Day Centre Service Support Officer
Irish Wheelchair Association is committed to promoting, maintaining and adding to our diverse and inclusive work environment. The purpose of this role is to provide day to day support to the Service Coordinator in the development, operation, and expansion of person-centered services in Clonakilty, in line with the IWA standards for Community Centre Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering of a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities. Liaison For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, in particular the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the Clonakilty area. Main Duties and Responsibilities Support the implementation of the Associations standards for Community Centre Services as directed by the Service Coordinator Develop, implement and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to the clients requirements. Identify and develop opportunities in partnership with the members enabling them to increase their social participation and lead full, active, and independent lives in their own communities Support the Service Coordinator in ongoing monitoring and evaluation of the operation of the services Accompany and support members on annual holidays, outings, social and day trips as required by Service Coordinator and provide personal care while in attendance at services Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to. Maintain working rotas and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development Mentor and support IWA staff to ensure the services meet the standards of the Association Develop and support the volunteer programme within the service Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the community centre service Focus on the inclusion of people with disability within their wider community and develop links within the community to support this Support and mentor all Community Centre staff in their day-to-day duties Avail of opportunities to heighten the profile of IWA in the local community in order to promote a positive attitude towards disability within the community Perform such other duties as may be assigned from time to time by the Service Coordinator PERSON SPECIFICATION Training, Experience and Qualifications Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essential Some previous experience in the areas of training or facilitation is required Knowledge and Skills The ability to make operational decisions and possess good problem-solving skills is essential Excellent computer and administration skills (Microsoft Office & Database Management) are essential An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable Experience of working with people with disabilities is desirable Leadership experience is desirable Experience of Quality systems and maintenance of same an advantage A full driving license is a requirement. Behaviours The ability to work as part of a team and on own initiative Person centred approach An ability to build strong relationships at all levels Strong customer service focus Be of good character Remuneration & Benefits Salary between €33,993 to €51,931 (DOE) Excellent working conditions Training & development opportunities 25 days annual leave pro rata Employee Assistance Service CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Staff Officer
The Role: The position of Staff Officer Library Service is a front line supervisory position with responsibility for managing the performance of a section within the Library Services of the Council. The person will work as part of a multidisciplinary team within the library service, assisting with the implementation of work programmes to achieve goals, targets and standards set out in the Departmental and Team development plans. A Staff Officer is expected to use initiative, work to a high standard and have excellent interpersonal and communication skills. QUALIFICATIONS CHARACTER: Candidates shall be of good character. HEALTH: Candidates must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health, it will be necessary for each successful candidate, before they are appointed, to undergo, at their expense, a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. EDUCATION Each candidate must, on the latest date for receipt of completed application forms: i. (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, And (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), Or (ii) have obtained a comparable standard in an equivalent examination, Or (iii) hold a third level qualification of at least degree standard, Or (iv) be a serving employee of a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Library Assistant or analogous post. Recruitment of the post of Staff Officer (Grade V) will now be on the following basis: Panel A. 50% confined to employees of the sector being all Local Authorities and Regional Assembly (where applicable) Panel B. 30% open competition Panel C. 20% confined to employees of Dun Laoghaire Rathdown County Council. More details below at No. 10 (iv) Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. THE IDEAL CANDIDATE: In the context of key duties and responsibilities for the post of Staff Officer within the library services, the ideal candidate will demonstrate the following knowledge, skills and competencies: • Knowledge and understanding of the structure and functions of local government, of current local government issues, priorities and concerns and of the key influencers of local government in relation to the library services • Understanding of the role of a Staff Officer - Library Service • Ability to support the library team • Understanding and dedication to customer service • Knowledge and working experience of ICT systems and their benefits • An ability to ensure strong governance and ethics standards are adhered to and maintained • Ability to motivate and encourage staff to achieve maximum performance by supporting the current Performance Management and Development System (PMDS) • An ability to work under pressure to tight deadlines in the delivery of key operational objectives • Be self-motivated with ability to work on own initiative • Have strong interpersonal and communications skills and be capable of representing the Council in a professional and credible manner with all stakeholders • Have an awareness of the implications in the workplace of the relevant legislation and regulations in the area of Health and Safety and the implications for the organisation and the employee • Demonstrates administrative skills including report writing, Finance and IT competencies to deliver on organisational objectives Candidates will be expected to demonstrate sufficient evidence of such competencies within their application form and at interview. Any short-listing or interview processes will be based on the information provided by candidates on their application form: The competences for the role of Staff Officer – Library Service are: COMPETENCY BEHAVIOURS Delivering Results • Makes decisions in a timely and well-informed manner • Translates the business or team plan into clear priorities and actions for their area of responsibility • Implements high quality service and customer care standards • Plans work and allocation of staff and other resources effectively Performance Through People • Leads and develop the team to achieve corporate objectives • Effectively manages performance • Managing conflict • Demonstrates a good understanding of the components of the job • Ability to work in a team to deliver programmes and projects and to work to strict deadlines Personal Effectiveness • Personal motivation • Takes initiative and is open to taking on new challenges or responsibilities • Manages time and workload effectively • Maintains a positive and constructive and enthusiastic attitude to their role • Commitment to integrity and good public service values • Effective interpersonal, presentation and communications skills • Effective written and verbal skills Understanding Purpose and Change • Understanding the structures and environment within which the library service operates and the role of the Staff Officer – Library Service in this context • Has knowledge and understanding of Local Authority functions and structures including those of the library service • Understands key challenges facing the Local Authority sector • Understand the need for change and get this across persuasively to others • Make a positive case for change and elicit commitment from others • Implement change in an orderly and determined manner JOB SPECIFICATION The office is wholetime, permanent and pensionable. A panel will be formed from which permanent and temporary appointments may be made. SALARY: €52,239 - €53,799 - €55,392 - €57,019 - €58,657 - €60,567 (1st LSI) - €62,484 (2nd LSI). Rates as at 1/02/2026 Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services, which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTION: Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. The successful candidate must be available to work weekend and evening work as part of normal roster. Rotas may be amended periodically in response to the library service needs. PROBATION: When a person is not already a permanent officer of a Local Authority within the public service Ireland and is appointed to a permanent office the following provisions shall apply, that is to say: a. There shall be a period after such appointment takes effect during which such person shall hold office on probation. b. Such period shall be one year. c. Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. ANNUAL LEAVE Annual leave entitlement for the position of STAFF OFFICER - LIBRARY SERVICE is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. DUTIES The main duties and responsibilities of the STAFF OFFICER - LIBRARY SERVICE will be consistent with the provision of a modern 21st century public library service that is responsive to the changing requirements of customers of all ages and abilities. The duties will include but are not limited to the following: Supervision of employees in supporting roles up to position/grade of Senior Library Assistant, including assigning duties and workload Supporting the Library Management team, Senior Librarian/Branch Manager in the implementation of work programmes and initiatives in delivering the National Library Strategy and the local dlr Library Development Plan and as required by the Council’s Corporate and Operational Plans Responsibility for the supervision of delivery of service within the library service Manage conflicting demands within a team environment and to prescribed timelines and deadlines Provide on-going motivation and support to employees in the department/section including resolving day to day problems and identifying training and development requirements as appropriate Ensure full compliance with all organisational policies and procedures including grievance and disciplinary, performance management and attendance management Communicate and liaise effectively with colleagues, managers and customers in relation to operational matters for their section Compile, prepare and present reports as necessary Carry out duties in a manner that enhances public trust and confidence and ensures impartial decision making Such other duties as may be assigned from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to a) The local authorities or bodies for which the Chief Executive is Chief Executive, and b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties shall be such as shall be assigned by the local authority from time to time and shall include the duty of deputising for other officers of the local authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other local authority. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f. A non-EEA citizen who is a parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4). LOCATION AND RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dún Laoghaire-Rathdown County Council reserves the right to assign Employees to any premises in use by the Council, now or in the future subject to reasonable notice. RECRUITMENT: Pursuant to article 8 of the Local Government (Appointment of Officers) Regulation, 1974, the Minister has given directions as follows: i. Selection of candidates for appointment shall be by means of a competition based on an interview conducted by or behalf of the Local Authority. The interview will be competency based and marks will be awarded under the competency skill sets identified for the position of Staff Officer – Library Service as outlined above. Candidates will also be required to demonstrate knowledge of the key duties and responsibilities for this role. Please note that the interview may be held in person or online. ii. DLRCC reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Following receipt of all applications, job applicants may be shortlisted for assessment based on the extent to which they meet the criteria from the job description and/or where it would not be practical to interview all applicants. Aptitude Testing may in some circumstances be used to facilitate the shortlisting process. If required, the testing will be performed through a 3rd party provider and submission of an application for employment is regarded as consent to share your information for the purposes of short-listing and recruitment. Your information will be provided for the sole purpose of shortlisting suitable candidates and for no other purpose. Dún Laoghaire-Rathdown County Council will ensure any 3rd party fully complies with GDPR and Data Protection legislation. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/experience on the application form and also to demonstrate sufficient evidence of the competencies required for this position under each competency heading which are detailed above. Short-listing does not suggest that candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. Short-listing may take the form of Desk-top Short-listing, Aptitude Test and/or Preliminary Interview or combinations thereof. iii. If a candidate wishes to appeal either a short-listing or interview board decision, they must do so within five working days of being notified of this decision. The appeal must clearly state the grounds of appeal which must be emailed to The Appeals Officer recruitment@dlrcoco.ie , the HR Department will evaluate the grounds of the appeal. If grounds for an appeal are not upheld, HR Management will notify the candidate in writing of this outcome and no further action will be taken. If the grounds upon which the appeal is made are upheld, the HR Department will notify the candidate of this outcome and corrective action will be taken. The decision of the HR Department on the appeal is final. iv. Panels may be formed on the basis of such interviews. Candidates whose names are on a panel and who satisfy the
Policy and Research Officer
The Role The Standards and Quality Assurance (S&QA) division is responsible for delivering two core functions of the Mental Health Commission – the production of standards, guidance, rules and codes of practice (on the Standards Team), and the regulation of approved centres (on the Regulation Team). The Executive Officer will support the Director of Regulation, the Head of Standards, and the Head of Regulation in achieving the overall objectives of the S&QA team within the MHC. Their primary role is to contribute to the delivery of an efficient and effective service to the public, and to colleagues in the Commission. Working with a team of clerical officers, executive officers, and higher executive officers, the candidate will be required to ensure that the administrative processes surrounding regulatory duties, and those relating to standards development are carried out to a high standard. The successful candidate will be required to engage and communicate effectively with various internal and external stakeholders, including staff, officials from government departments and public bodies, private sector bodies, disability organisations and others. The duties of the Executive Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. As an Executive Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. The successful candidate will support the operations of two teams within the Standards and Quality Assurance division: the standards team and the regulatory team. Key Responsibilities Under the overall direction of the Director of Regulation, the Executive Officer’s key duties and responsibilities will include: • Supporting regulatory managers to generate correspondence, forms and documentation • Providing assistance to policy and research managers, contributing to the development of standards, guidance, rules, and codes of practice • Conducting high-quality research to build an evidence base to assist with the development of standards, guidance, rules and Codes of Practice, including comparative research • Organising and coordinating focus groups, individual interviews and working groups with relevant stakeholders • Analysing feedback obtained from surveys, focus groups, individual interviews and working groups to produce reports • Analysing the submissions from the mental health services, including quality notifications and registration forms • Making amendments to written material to incorporate feedback from internal and external stakeholders • Assisting team members with carrying out audits to ensure that business plan objectives are met • Taking ownership of assigned tasks and prioritising competing tasks in order to ensure that they are completed on time and to a high standard • Presenting material (written and oral) in a clear, concise, comprehensive and convincing manner • Analysing and preparing responses to non-routine issues, queries, correspondence etc. • Providing Clerical Officers with on-the-job training and support to deliver objectives • Sharing information, knowledge and experience with colleagues with the purpose of assisting the team/organisation to meet its objectives • Assisting with preparations for meetings, conferences and presentations, including developing supporting materials • Coordinating and developing internal policies, SOPs, and guidance • Contributing to and carrying out project work as and when required • Keeping up-to-date with the practices and procedures of the MHC and developing and maintaining the technical skills and knowledge required to perform effectively in the role • Contributing to new and more effective ways of work and implementing changes to improve efficiency and effectiveness as directed • Any other duties that are deemed appropriate by the line manager Reporting and Working Relationships The Executive Officer is accountable to the Chief Executive of the MHC and reports directly to the relevant line manager within the Standards and Quality Assurance Division. Essential Requirements The candidate must possess, by the closing date, the following: • Minimum 2 years’ relevant work experience to include the development of public policy, conducting and analysing research and stakeholder engagement • Level 6 or higher on the National Framework of Qualifications or 2+ years’ experience in a related role within the Public Sector • Effective communication skills, both written and verbal, and demonstratable experience of report writing skills • Strong information technology skills, including experience using Microsoft Office packages and demonstrated experience in using a wide range of relevant information sources and online research tools • The requisite competencies to carry out the role as outlined below Desirable The following criteria are considered desirable for the post: • Experience in dealing with regulatory and/or compliance matters • Understanding of mental health and/or mental health services • Previous public sector experience Competencies The person appointed to the role of Executive Officer will be required to show evidence of the following competencies: People Management • Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues • Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise • Values and supports the development of others and the team • Encourages and supports new and more effective ways of working • Deals with tensions within the team in a constructive fashion • Encourages, listens to and acts on feedback from the team to make improvements • Actively shares information, knowledge and expertise to help the team to meet its objectives Analysis and Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues • Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. • Identifies and understands key issues and trends • Correctly extracts and interprets numerical information, conducting accurate numerical calculations • Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation • Constructively challenges existing approaches to improve efficient customer service delivery • Accurately estimates time parameters for project, making contingencies to overcome obstacles • Minimises errors, reviewing learning and ensuring remedies are in place • Maximises the input of own team in ensuring effective delivery of results • Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal and Communication Skills • Modifies communication approach to suit the needs of a situation/audience • Actively listens to the views of others • Liaises with other groups to gain co-operation • Negotiates, where necessary, in order to reach a satisfactory outcome • Maintains a focus on dealing with customers in an effective, efficient and respectful manner • Is assertive and professional when dealing with challenging issues • Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/expertise in own area and provides guidance to colleagues • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/Organisation and can communicate this to the team • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive and Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level • Demonstrates flexibility and openness to change • Is resilient and perseveres to obtain objectives despite obstacles or setbacks • Ensures that customer service is at the heart of own/team work • Is personally honest and trustworthy • Acts with integrity and encourages this in others How to Apply Eligibility to Compete Candidates must, by the date of job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; b. A citizen of the United Kingdom (UK); c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; d. A non-EEA citizen who has a Stamp 4 permission or a Stamp 5 permission. Please note that a 50 TEU permission, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Selection Process The selection process will include: • Shortlisting of applications • A competitive interview, and • Completion of all relevant checks as set out below Additional selection steps may be included. A selection board shall be established and shall use the essential requirements as referred to earlier in this candidate information booklet to shortlist candidates. Scoring at the shortlisting stage shall be based on the information contained in the application form. Therefore, it is in your interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications, and experience meet the requirements of the post. While candidates may meet the eligibility criteria of the competition, if the numbers applying for the post are such that it would not be practical to progress all candidates to the next stage of the selection, which is the interview process, the MHC may decide that a certain number of candidates shall only be progressed to the next stage. Candidates will be progressed through the various stages of the selection process based on their order of merit at each stage. Following the interview stage, the MHC shall produce a panel of candidates listed in order of merit. Not all those interviewed may be placed on the panel. Prior to recommending any candidate for appointment to a position, the HR team complete all relevant checks. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline or having accepted it, relinquish it, the MHC may at its discretion, select and recommend the next person on the panel for appointment and this will be based on the results of this selection process. The MHC is under no obligation to select a candidate from this panel and may cancel this competition at any time depending upon business needs. Please note that any offer of employment made to a successful candidate may be subject to satisfactory: • Reference verification • Qualification verification • Medical Assessment • Garda Vetting At the reference verification stage, referees sought will include your current employer and your next most recent employer. Salary The Executive Officer salary scale (rates effective 1 February 2026) is as follows: €38,419 - €40,360 - €41,456 - €43,594 - €45,510 - €47,364 - €49,211 - €51,024 - €52,890 - €54,749 - €56,722 - €58,044 - €59,928¹ - €62,601² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. This rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Location The usual place of work will be the Mental Health Commission, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business which conflicts in any way with his/her official duties, impairs performance or compromises his/her integrity. Annual Leave The annual leave allowance for the position of Executive Officer will be 23 days per annum. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of the usual public holidays. The Organisation of Working Time Act 1997 (as amended) The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this appointment. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Public Service, at the time of being offered an appointment. Further information is available on request. Candidates are also advised to refer to the following for further information: • Incentivised Scheme for Early Retirement • The Department of Health Circular 7/2010 • Collective Agreement: Redundancy Payments to Public Servants
IT Network Officer
Permanent, Full-time (36 hours per week) The post holder may be required to work in any of the College’s buildings as necessary. There may a requirement to travel between sites. Job Purpose: The post holder will be responsible for the day-to-day operations of College network systems to meet College requirements and service level agreements.
Facilities Officer
Main Duties and Responsibilities Security • Participate in procedures to ensure the security of the premises and its contents. • Open and close the premises and grounds, except in circumstances where the Estates Site Manager authorises another person to do so. • Ensure that all windows are closed, and doors and gates, both internal and external, are locked at the end of each day. • Maintain safe custody of the keys of the premises and the allocation of keys for cleaning (where appropriate). • Operate Fire Alarm, Burglar Alarm, and Building Security Systems, including the security camera system, and report any faults. • Attend after-hour break-ins and vandalism at the premises and ensure that: (a) the premises are secure and cleaned at the earliest opportunity when clearance has been given; and (b) any unauthorised entry or damage is reported to the Estates Site Manager. • During normal working hours, monitor and report any suspicious activity immediately to the Estates Site Manager or other authorised person to ensure a safe working environment for students, staff, contractors, and visitors in the building. • Monitor the removal of all equipment from the premises and report any unauthorised activity to the Estates Site Manager or a Senior Site Manager. • Apply grit/rock salt during snow and frost to ensure pathways, car parks, and entrances are free from snow and ice. Mechanical and Electrical Services • Replace lamps and tubes using appropriate equipment. • Inspect and report any defects on firefighting equipment. Cleaning – In conjunction with an outsourced provider • Clean the designated areas as identified by the Estates Site Manager. • Assist the Estates Site Manager in organising and controlling the work of cleaning staff to ensure that College standards are met. • Ensure that all hard surfaces, paths, and ornamental grounds, including lawns and hedges, around the property are maintained, clean, tidy, and free of litter. • Undertake grass cutting/removal from grass areas, weeding of paved areas, and trimming of shrubs. • Ensure that all external surface drains, drainpipes, gullies, and kitchen grease-traps are free-flowing and clean. • Ensure that bins are secured, washed, cleaned, and in good working order. • Ensure that all litter bins are emptied on a daily basis. • Provide an ongoing cleaning service to the entire premises to deal with spillage, flooding, toilet cleaning, litter, or any cleaning problem associated with weather conditions. • Clean external signs, light covers, and notices. • Ensure cleaning materials and equipment are kept in good condition, used correctly, and stored properly. • Prepare and clean facilities for required use under the direction of the Estates Site Manager. • Ensure that all internal and external fixed glass surfaces are cleaned using the appropriate equipment provided to ensure safe working conditions. • Ensure cleaning staff wear Personal Protective Equipment and/or workwear when provided. Porterage • Direct appropriate deliveries to the goods-inwards bay for storage and accept without inspection. • Confirm the destination of the goods/equipment. • Inform the recipient of the arrival of the goods/equipment and then sign off the transfer of the goods to the recipient. • Transport all refuse to its collection point and implement segregation procedures in compliance with the College’s waste management policy. • Prepare rooms for examinations and other purposes as directed by the Estates Site Manager with equipment, furniture, and materials as required. • Maintain furniture and materials in common areas, corridors, and social areas to ensure a safe environment. • Provide an in-college delivery service of goods and equipment. • Participate in the inter-campus delivery of Estates-related goods and equipment. Administration • Ensure that defects in electrical equipment under the control of the Estates Site Manager are reported immediately to the Estates Site Manager, that a record of equipment repaired is kept, and that all equipment is cleaned and stored safely. • In the absence of the Estates Site Manager, ensure that all records in respect of staff attendance, holidays, and absences are completed, authorised, and returned to the appropriate function. • Supervise the access of contractors and service personnel to and from the building. Handyperson Duties • Assist maintenance technicians when required in carrying out maintenance work as instructed by the Building Officer, within the competence of the postholder, including minor repairs and paintwork to the building and grounds. General Conditions • All duties are to be carried out in compliance with: (a) The Health and Safety at Work (NI) Order 1978; (b) Acts of Parliament, Statutory Instruments and Regulations, and other legal requirements; (c) COSHH Regulations; (d) Codes of Practice. • All duties will be carried out in working conditions normally inherent in the particular situation, for example indoors or outdoors. • The postholder may be required to carry out duties at such other places of employment in the College service as may reasonably be required. Training • The Facilities Officer will accept any training required to facilitate the undertaking of duties for jobs up to and including their own grade, including College-wide training such as policies and procedures. Other Duties • Ensure that day-to-day operational issues brought to the attention of the postholder are dealt with appropriately, such as cleanliness of facilities, heating, and lighting. • Any other duties may include those up to and including this grade, provided such duties are within the competence of the postholder. • Duties may change as the College develops; therefore, the person appointed will be expected to be flexible in relation to duties performed, subject to consultation.
Training Support Officer
Northern Regional College is the main provider of further education across four of the 11 council areas in Northern Ireland. The College offers a comprehensive range of qualifications and apprenticeships, as well as providing a range of business services to support the business community. As a Training Support Officer with Northern Regional College you will support an allocated cohort of trainees and apprentices on DfE funded training programmes and provide a quality monitoring support service for the efficient and effective delivery of the training programmes.
