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IT Technical Support Specialist

RandoxAntrim, Antrim

IT Technical Support Specialist – (Job Ref: 26N/ITTS) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for an IT Technical Support Specialist , within our IT Service Desk Team. Location : Randox Science Park, 30 Randalstown Road, Antrim, BT41 4LF. Contract Offered : Full-time, Permanent.  Working Hours / Shifts : 8.40am to 5.20pm, Monday to Friday. However, some flexibility may be required. What does this role involve? This role is responsible for being the first point of contact for all Randox related IT support related queries, as well as administration of hardware, software and system operations. The main duties of the role include:  • Provide 1st and 2nd line support for hardware, software, network, telephony, and business application issues. • Manage incidents, service requests, and changes through the IT Service Management (ITSM) platform. • Ensure tickets are prioritised appropriately and resolved within agreed service levels. • Escalate complex issues to senior IT engineers where required. • Assist with the onboarding and offboarding of employees, including account provisioning and equipment deployment. • Deploy, configure, and support desktop and laptop devices. • Administer Microsoft Windows 11 and future supported operating systems. • Support Microsoft 365 applications including Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint. • Create and maintain user accounts, permissions, security groups, and role-based access controls. • Support Multi-Factor Authentication (MFA), Single Sign-On (SSO), and conditional access policies. • Assist with backup, recovery, and business continuity procedures. • Support hybrid infrastructure environments including Microsoft Azure and on-premises systems. • Monitor server, storage, networking, and cloud service performance. • Support LAN, WAN, Wi-Fi, VPN, and network security services. • Support cybersecurity initiatives and compliance activities. • Monitor and respond to security alerts and incidents. • Participate in IT projects and technology rollouts. Who can apply? Essential criteria : • Minimum 3 years' experience in an IT support, service desk, or technical support role. • Experience supporting Microsoft Windows 10/11 environments. • Experience administering Microsoft 365 services. • Experience using ITSM/service desk platforms. • Experience supporting networking technologies and VPN connectivity. • Experience with Active Directory and Microsoft Entra ID. • Full UK driving licence and willingness to travel between Randox sites where required. Desirable: • Microsoft Certified: Modern Desktop Administrator Associate. • Microsoft 365 Certified qualifications. • Azure Fundamentals (AZ-900) or equivalent. • ITIL Foundation certification. • Experience with Microsoft Intune and Autopilot. • Experience with PowerShell automation. • Experience supporting Microsoft Azure environments. • Experience supporting SharePoint Online and Teams administration.

17 days agoFull-timePermanent

IT Systems Improvement Specialist

RandoxAntrim, Antrim

IT Systems Improvement Specialist – (Job Ref: 26N/ITIS) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for an IT Systems Improvement Specialist, within our IT team. Location : Randox Science Park, 30 Randalstown Road, Antrim, BT41 4LF. Contract Offered : Full-time, Permanent.  Working Hours / Shifts : 8.40am to 5.20pm, Monday to Friday. However, some flexibility may be required. What does this role involve? This role is responsible for assisting and implementing process improvement initiatives to deliver efficiencies and benefits throughout the business. The main duties of the role include:  • Assist in developing and implementing process improvements across the business. • Assist in planning and executing process improvement projects. • Optimise or redesign process flows to meet project requirements. • Ensure all documentation and change control is maintained with the necessary support and monitoring in place to ensure uninterrupted service for all applications. • Provide third level support for the IT Service Desk in relation to key IT systems and applications. • Assist with the management of software licensing. • Assist in documenting new procedures and policies for business improvement. • Ensure best practice in relation to Information Security and secure applications. • Consult with key stakeholders on all software-related queries and provide expert advice on the purchase of new applications. • Consult with third party vendors to resolve application/system issues. • Assist in determining project scope and schedule based on business needs. • Work closely with the business to define the short-term and long-term objectives and potential gains. • Give advice, guidance and help to the rest of the business and training when required. • Assist with the continuous improvement of information security as identified by the ISO 27001 management team. • Report all information security related incidents to a member of the Information Security team, as soon as possible. Who can apply? Essential criteria: • Educated to degree level in an IT related subject. • Previous experience within an IT position.  • Strong communication and organisational skills.  • Have a willingness to learn and explore modern technologies. Desirable: • Experience in a similar role.  • Experience in a project management or IT Support role. • Experience in SAGE, SAP, CRM and LIMS applications. • Microsoft Certified: Modern Desktop Administrator Associate. • Microsoft 365 Certified qualifications. • Azure Fundamentals (AZ-900) or equivalent. • ITIL Foundation certification. • Experience with Microsoft Intune and Autopilot. • Experience with PowerShell automation. • Experience supporting Microsoft Azure environments. • Experience supporting SharePoint Online and Teams administration.

17 days agoFull-timePermanent

Service Manager

JigsawWaterford€54,797 - €79,784 per year

POSITION SUMMARY: The Service Manager will be primarily responsible for the operational management of the Jigsaw service. The Jigsaw Service Manager will work as part of a collaborative leadership team (Service Manager and Clinical Manager) to ensure the safe and effective delivery of the Jigsaw service and compliance with service related policies and procedures. The Service Manager has lead responsibility for oversight and management of delivery of youth mental health promotion programmes, youth and community participatory structures and community engagement activities. The Service Manager also holds responsibility at local level for budget management and oversight of premises and health and safety. This is a front facing role with daily interactions with Young People and members of the public. Access to home working is occasional and is offered based on responsibilities of the role and the needs of the Service and Young People. CORE JOB REQUIREMENTS The Service Manager, as part of the collaborative leadership team, provides operational management across the Jigsaw Service, including: Leadership • Managing the planning processes ensuring the Jigsaw team have a clear vision for 1) clinical service delivery 2) youth mental health promotion and 3) youth participation • Ensuring the Jigsaw service plan is aligned to regional and national Jigsaw priorities • Ensuring that local strategy is translated into operational work plans • Working collaboratively as part of the Jigsaw Leadership team and contributing to leadership meetings with regional colleagues • Promoting a collaborative and compassionate culture in Jigsaw Operational Management • Providing line management to members of the service team • Supporting the performance and professional development of the Jigsaw team, including performance management and reviews of direct line staff members. • Overseeing the efficient operation of the service, including the system of scheduling appointments for young people. • Engaging in ongoing evaluation and improvement in service performance including achievement of Key Performance Indicators and targets in line with national standards. • Implementing financial policies and procedures and managing the local Jigsaw budget. • Leading the development of annual service plans for the service. • Analysing and reporting on data from Jigsaw Data System to inform service delivery. • Implementing the Jigsaw risk management policy. • Holding local responsibility for, and working with the Jigsaw facilities department, ensuring that the service premises/facilities are in line with health and safety requirements and provide a welcoming, youth focused mental health service setting. Relationship Building and Communications • Developing and maintaining positive, productive and trusting relationship within leadership colleagues. • Facilitating positive working relations among the team members in Jigsaw. • Facilitating positive lines of communication with Jigsaw service colleagues as well as national central and support teams, ensuring service staff are aware of significant strategic and procedural developments. • Taking a lead role in developing and sustaining co-operative and collaborative relationships with a range of key stakeholders from the statutory, voluntary and community sector. Manage Youth Mental Health Service in the Community • Ensuring Jigsaw is delivered in compliance with service delivery policies and procedures. • Ensuring and overseeing efficient processing of referrals and scheduling of appointments for young people. • Monitoring inward and outwards referral pathways and working with the Clinical Manager to develop strategies to promote service integration. • Representing and promoting Jigsaw in community fora. • Developing local fundraising strategies and ensuring Jigsaw is compliant with the Jigsaw fundraising policy. • Acting as Complaints Officer within the local service • Regularly reviewing and drawing learning from feedback from young people and parents/carers who have engaged with the service. Managing Participatory Structures • Overseeing the planning, implementation and evaluation of the Youth Advocate Programme. • Managing the planning and delivery of local community engagement structures. • Planning (including risk assess), managing and evaluating local community events. General • Being flexible and willing to work evenings and occasional weekends, as required. • Undertaking any other duties as determined by Jigsaw. 3 KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential • A minimum of 3 years management experience in health, youth work, social care, education or other not for profit sector service. • A third level qualification (Bachelor’s Degree and/or equivalent) in a business, health (including mental health), community development, education, or social science related area. • Years of management experience may be considered in place of formal qualifications. • Three years’ experience managing a team in a human service delivery context. • Experience developing operational plans, staff work plans, monitoring and reviewing performance cycles. • Experience of planning, supporting implementation and evaluation of participatory structures. • Experience of financial management, including budget development and analysis and implementing financial procedures. • Experience of change management. • A proficient level of computer literacy and competence in MS office, Office 365, Microsoft Teams, Zoom and SharePoint. • Strong interpersonal and communications skills with demonstrable experience building and maintaining relationships at various levels within a complex environment • Ability to be agile and flexible with their management style and approach to their work • Strong self-awareness, negotiation and conflict management skills. • Strong Emotional Intelligence. • Full, clean driving licence. Desirable • Experience leading the development and implementation of service plan. • Strong data management and analysis skills. • Experience implementing a service wide risk management policy. • Experience managing facilities in a service delivery context. • Experience working as part of a management team, steering group or cross-disciplinary team. • Knowledge of theory and policy underpinning youth and community participation. • Experience managing wide ranging community events. • Awareness of the policy context of Jigsaw. • Experience managing community partnership projects. • Experience generating unrestricted income, understanding of controls & best practice in fundraising. BENEFITS Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €54,797 - €79,784. Jigsaw operates the following benefits for its employees: • Defined contribution pension scheme. • Annual leave 25 days, exclusive of public holidays and 1.5 company days. • Comprehensive annual CPD schedule • Discounted Group Health Insurance Scheme • Travel pass Scheme/ Bike to Work Scheme • Financial support for further education • Flexible Working

22 days agoFull-timePermanent

Production Operative - Full Training & Career Progression

NorbrookNewry, Down

Continental Shift Pattern – Work Smarter We operate a continental shift pattern designed to give you more control over your time outside work.​12-hour shifts and fewer working days, you’ll enjoy: • More days off to spend with family, pursue hobbies, or relax • Predictable scheduling for easier planning • Weekend flexibility in some weeks • Fewer commuting days Why you’ll love working here: • Good attendance bonus - £1500 per annum payable quarterly (subject to conditions) • 32 days annual leave + wedding & paid bereavement leave • Healthcare cash plan & free life assurance • Company pension scheme • Cycle-to-work & tech purchase schemes ​​​​​​• Subsidised canteen & on-site parking • Employee recognition, perks & wellbeing initiatives The Role: As part of our manufacturing team, you’ll: • Make high-quality veterinary products in a controlled, GMP-compliant environment • Operate equipment safely and efficiently • Keep production flowing and complete documentation like a pro • Be flexible across tasks and shifts while learning and growing  What We’re Looking For: • Ability to follow detailed instructions and procedures accurately • Strong attention to detail and commitment to quality and safety • Basic level of English and maths (assessed internally) • Ability to communicate clearly within a team and with other departments • Comfortable completing written or electronic records as part of daily work • Reliable, organised, and able to manage own tasks once trained • Willingness to work shift patterns  Location: Newry, Co. Down Type : Full-time, Permanent Contact: recruitment@norbrook.co.uk Applicants must have the right to work in the UK for this role. Norbrook DOES NOT provide visa sponsorship for this position. Where an applicant's current right to work is time-limited, they MUST be able to maintain their right to work without employer sponsorship. Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy, we would particularly like to welcome applicants from the Protestant Community.

17 days agoFull-timePermanent

Packaging Operative, Level

NorbrookNewry, Down

Main Activities/Tasks Duration : Full Time, Permanent Location : Newry, Co. Down Contact : recruitment@norbrook.co.uk Additional Information: Previous applicants to this role, who have been unsuccessful in the past 6 months, need not reapply. Applicants should be able to provide proof that they have a right to work in the UK at the time of their application and can maintain their right to work in the UK throughout their duration of employment. We do not offer sponsership for this role. Applicants who are unable to provide this proof will not be considered. We regret that applications received after the closing date and time will not be accepted. Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy, we would particularly like to welcome applicants from the Protestant Community.

17 days agoFull-timePermanent

Shop Manager

NI HospiceLisnaskea, Fermanagh

Purpose of the Role: The post holder will be responsible for maximising net income earned from the Hospice shop and be accountable for the effective management of finances, staff, volunteers, stock, premises, and administration. They will deliver high standards of customer care and ensure that the image and reputation of the Northern Ireland Hospice is maintained. This is a practical, hands-on role involving the regular handling, sorting and preparation of donated goods, including frequent lifting, carrying and steaming of clothing as part of day-to-day shop operations. Duties and Responsibilities: Income Generation • Maximise sales of donated goods and seasonal merchandise, consistently achieving sales budgets/targets. • Implement efficient systems to sort, date, price, and prepare donated goods. Establish and maintain regular sources of stock through effective networking. • Organise and promote special events and promotions to capitalise on local opportunities and enhance the shop's visibility. • Drive gift aid sales conversion rates through new donor acquisitions and fostering repeat donations. • Uphold superior standards of shop presentation through meticulous merchandising and exemplary housekeeping practices. • Ensure cash handling procedures are followed, deposits are timely, and the EPOS till system is operated correctly. Management • Establish and maintain relationships with customers, community representatives, and volunteers to ensure a consistent flow of stock. • Act as a key-holder and liaison with relevant authorities maintaining the shop's physical and operational security. • Maintain high standards of cleanliness. Uphold safety standards and ensure compliance with fire and health regulations. • Organise special events and promotions to drive sales. • Ensure compliance with trading standards and health regulations. • Ensure adherence to opening/closing schedules. • Support neighbouring shops and Hospice activities as needed. Customer Service • To provide an excellent customer experience and to have a good overall knowledge of stock. • Manage complaints efficiently and effectively. People & Development • To be responsible for the daily management of the shop team, including performance reviews and absence management. • To effectively recruit, induct, manage, train, and develop paid staff and volunteers in the shop to agreed procedures and standards, ensuring necessary cover is maintained during the agreed opening times of the shop. • Identify training needs for the shop team. • Attend, where appropriate, training courses relevant to the development of the role. • Promote awareness of relevant training courses and development opportunities to others within the team. Administration • To complete all administration to required standards and deadlines. • To manage controllable costs, expenditure, and petty cash. • To ensure minimum losses of both stock and cash by following till and banking procedures. • To adhere to all Policies and Procedures including those relating to the Health & Safety of premises and team. • Embracing changes and development of new IT and operational procedures across the charity. • Ensuring sufficient shop cover through effective management of team resources e.g. rotas, holidays, and lieu time. General Responsibilities: • Provide courteous and respectful service in line with Hospice values. • Demonstrate commitment through regular attendance and task completion. • Familiarise with and comply with Hospice policies and procedures. • Uphold Hospice values and code of conduct in all interactions. Valuing Diversity and Equality All staff should carry out their duties in accordance with the principles of valuing diversity and equity of provision. It is the responsibility of all staff to support the Hospice vision by promoting a positive attitude to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support or comply through the implementation of the Hospice’s Equal Opportunities Policy. This job description is neither definitive nor exhaustive and may be changed to meet the changing needs of Northern Ireland Hospice.

22 days agoPermanent

Accounts Administrator

Maxi Zoo IrelandBallincollig, Cork€32,000 per year

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo Ireland is seeking an Accounts Administrator, reporting to the Head of Finance, to support our wider finance team. This is a Full-Time Specified Purpose Contract . Hybrid working arrangements will be offered after initial onboarding and successful candidate is required to work on site at our Headquarters at least 2 days per week. The Temporary Accounts Administrator will play a crucial role in maintaining efficiency within our finance department. This position serves as the primary point of contact for our vendors, managing transaction processing, resolving queries, and keeping our accounts payable function organized and up to date. K ey Responsibilities What We Offer · An opportunity to grow with Europe’s biggest pet retailer. · Hybrid office arrangements. · Employee Assistance Programme. · Employee Discount – up to 40% staff discount and 20% off in our salons. · Paid maternity and paternity leave, annual leave & sick leave. · Free onsite parking.

17 days agoFull-timePermanent

Oligonucleotide Synthesis Chemist

RandoxCrumlin, Antrim

Oligonucleotide Synthesis Chemist – (Job Ref: 26N/OSYC) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for an Oligonucleotide Synthesis Chemist, within our R&D team. Location : 61 Largy Road, Crumlin, Co Antrim, BT29 4RR. Contract Offered : Full-time, Permanent.  Working Hours / Shifts : 7.30am to 6.10pm, Monday to Thursday However, some flexibility may be required. What does this role involve? This role is responsible for the development, optimisation and implementation of methods for Oligonucleotide synthesis purification and analysis. The main duties of the role include:  • Synthesis of oligonucleotides on automated platforms. • Cleavage and deprotection of oligonucleotides following synthesis.  • Purification of oligonucleotides by various methods such as desalt, cartridge and HPLC.  • Quality assessments of synthesised oligonucleotides via LC-MS, HPLC and Capillary electrophoresis. • Preparation of reagents and materials for synthesis, purification and QC.  • Contribute to the ongoing advancement of the lab including development and implementation of procedures. • Troubleshoot synthesis and purification challenges to improve yield, quality and efficiency.  • Meet target timelines and deadlines.  • Cooperate and collaborate with other teams on various projects. Who can apply? Essential criteria: • Qualified to at least degree level in Chemistry, Biotechnology, Biochemistry or a life-science related subject.  • Strong analytical aptitude with an ability to work at the interface of chemistry and biology.  • Excellent communication and interpersonal skills.  • Be comfortable voicing opinions and sharing ideas with the rest of the team.  • Excellent organisation skills.  • High level of commitment and professional integrity.  Desirable : • Knowledge of solid phase oligonucleotide synthesis and phosphoramidite chemistry. • Experience in peptide or oligonucleotide synthesis. • Hands-on experience with automated oligonucleotide synthesizers. • Knowledge of oligonucleotide conjugate chemistry. • Expertise in characterisation and purification of oligonucleotides and their conjugates by LCMS and HPLC. • PhD in a relevant Chemistry, Biotechnology, Biochemistry or life-science subject. • Working knowledge of Health & Safety including CoSHH. • Experience of method development in an industrial setting. How to Apply  Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (fast process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was the heartbeat of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike.

16 days agoFull-timePermanent

Business Development Executive

RandoxUnited Kingdom

Business Development Executive – Randox Health - London (Job Ref: 26/BDRH) At Randox Health, we empower individuals to take a personalized, preventative approach to their health and well-being, helping them live healthier for longer. Through our revolutionary technology, we measure hundreds of health biomarkers, generating unmatched data. When combined with our advanced algorithms, this data can predict future health concerns and detect early signs of illness before symptoms appear. This proactive approach enables individuals to act early, preventing or delaying the onset of disease and shifting from reactive healthcare to true prevention. This is primarily an office based business development role where you will identify and develop new business opportunities for diagnostic testing and healthcare services. Travel to client sites will also be required. Location : Field/Office based. Visiting customers across London. Our office is based at: 36-38 Fitzroy Square, London, W1T 6EY. Contract Offered: Full-time, Permanent. Working Hours / Shifts : 40 hours per week. Monday to Friday from 08.40 to 17.20. What does the Business Development Executive role involve?

22 days agoFull-timePermanent

Scientist

RandoxAntrim, Antrim

R&D Scientist – (Job Ref: 26N/SCNC) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a R&D Scientist within our Clinical Chemistry team.  What does the Clinical Chemistry team do? The Randox Laboratories Clinical Chemistry R&D Department are responsible for the design & development of diagnostic reagent kits. The team perform all design and development activities throughout the IVD development life cycle, including product concept, feasibility/optimisation, design verification, and clinical validation to support regulatory filings. Location : Randox Science Park, 30 Randalstown Road, Antrim, BT41 4LH. Contract Offered : Full-time, Permanent Working Hours / Shifts : 7am to 6.40pm, Monday to Thursday. Some flexibility may be required.  Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire. What does this role involve? This role is responsible for the development and optimisation of biochemistry based IVD assays for both established and novel biomarkers and life-cycle support of commercialised products. This main duties of the role include: • Support the generation of comprehensive verification and validation data packages to support registration and commercialisation of IVD products and instruments.  • Generation and analysis of assay performance data.  • Completion of quality documentation in accordance with the Randox QMS.  • The meeting of targets on established R&D projects. • The familiarisation of current methods and technologies on a given project. • Detailed completion of reports demonstrating rigorous analysis of results. • Continual improvement and assessment of existing products. • Transferring of product to manufacturing in accordance with company procedures. • The operation and routine maintenance of various types of departmental equipment and analytical instruments. Who can apply? Essential criteria: • Be qualified to at least undergraduate level in Biochemistry, Chemistry or a Life Science subject.  • Previous experience in analysis and documentation of large datasets.  • Previous laboratory experience or training.  • Excellent verbal and written communication skills. • Proficient in the use of Microsoft applications (Word, Excel, PowerPoint and Outlook) Desirable: ​​​​​​​ • Previous experience in a laboratory based job. • Experience in design and development of IVD products.  • Experience in the use of photometric clinical chemistry analysers.  • Previous experience in an ISO 13485:2016 accredited environment.

16 days agoFull-timePermanent
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