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Sort by: relevance | dateSection Officer Human Resources Department
Job Title and Grade Grade VI Section Officer Human Resource Department Grade Code 0574 Location of Post Human Resources Department, HSE Mid-West Acute and Older Persons Services, Houston Hall, Ballycummin Ave., Raheen Business Park, Limerick The vacancies available are permanent and whole-time. Purpose of the Post The post holder will provide comprehensive administrative and organisational support to the Human Resources Dept., HSE Mid-West Acute and Older Persons Services. The role will involve working in a fast paced work environment. The post holder(s) must be able to maintain a high level of tasks while interacting with a variety of stakeholder(s), including senior management, line manager and candidates. The post holder will provide HR expertise, support and advice to staff and managers and will take a lead role in relation to their area of responsibility, encompassing both managerial and administrative responsibilities. Informal Enquiries Sophie McCann Grade VII HR Business Manager sophie.mccann@hse.ie Recruitment enquiries: UHLRecruitment@hse.ie
Radiographer, Staff Grade, University Hospital
Title of Post: Radiographer, Staff Grade, Cork University Hospital Please note 2025 Graduates can apply for this campaign Location: There are currently a number of whole-time vacancies available in the Radiology Department, Cork University Hospital. A panel may be formed as a result of this campaign for Radiographer, Staff Grade, Cork University Hospital from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Details of Service: Cork University Hospital (CUH) is the largest acute hospital in the country. The hospital is a primary teaching hospital with close alliances to University College Cork (UCC), nursing, medical and allied health professional training. The hospital also plays a central role in the management of co-located services on-site. CUH is the largest university teaching hospital in Ireland and the only Level 1 Trauma centre in the country – an accreditation given with the presence of 40 different medical and surgical specialities delivered by the hospital – including Neurosciences, Cardiac Services, Orthopaedics, General Surgery, Renal, Internal Medicine, Vascular, Ophthalmology, Urology, Plastic Surgery, Maxillary-Facial, Paediatrics, Critical Care, Cancer Services, and Emergency Medicine. CUH is the tertiary referral centre for the HSE Southern area, and the supra-regional area of Limerick, Clare, Tipperary, Waterford and Kilkenny. CUH therefore acts as a regional centre for secondary and tertiary care for the catchment population of 550,000 served by the HSE Southern area and a supra-regional centre for a total population of 1.1 million. CUH now has 800 beds following completion of the transfer of Cardiac and Renal services to the recently constructed Cardiac Renal Centre. The hospital currently employs 3,400 staff of multiple professions and is the primary teaching hospital for the Faculty of Health and Science in UCC. The Division of Radiology provides comprehensive, high-quality imaging services and image- guided procedures on a 24/7 basis. Imaging in the following sub-specialities is provided by the Radiology Department at CUH: CT, Vascular, Paediatric, Interventional, Screening, Nuclear Medicine, Ultrasound, Breast Imaging, Neuro-radiology, Cath Lab, Chest, Abdominal, Musculoskeletal Imaging and Oncology Imaging. The team structure comprises: · Clinical Lead, Radiology – Consultant Radiologist · Radiography Service Manager 3 · Radiography Service Manager 1 · Clinical Specialist Radiographer/Superintendent Radiographer · Senior Radiographer · Basic Grade Radiographer Reconfiguration of Services Cork & Kerry The Reconfiguration roadmap was published on the 22ndNovember 2011. It outlines a plan of how, why and where we deliver our acute hospital services. The roadmap provides for the first time in this region, a plan that has been agreed between all six acute hospitals on how services should be re-organised in order to ensure the best possible healthcare system for people in Cork and Kerry. Care is delivered in a variety of settings and new approaches and models of care to follow the care demands of the health service, are being advanced within the context of overall healthcare reform, to include Sláintecare. Purpose of Post: To carry out high quality Radiographic duties in line with department protocols. Informal Enquiries: Fiona O’Neill, Radiography Services Manager 3, CUH Email: fiona.oneill1@hse.ie Telephone: 021 – 4922606 or 086 – 7872189
Head Of Quality, Patient Safety & Risk
Head of Quality, Patient Safety & Risk , Grade VIII (Full Time (On Site) | Permanent) Each candidate must by the latest date of application process: Chun sonraí a fháil maidir le sonraí cáilíochtaí agus taithí agus cur síos ar an bpost, déan teagmháil hr@nohc.ie ___________________________________________________________________ Tá fáilte roimh fhiosrúcháin neamhfhoirmiúla chuig Aoife Gallagher, Oifigeach DCEO/COO trí ríomhphost aoife.gallagher@nohc.ie Is é an spriocdháta le hiarratais a fháil ná 5pm Dé hAoine an 18 Iúil 2025 Tabhair faoi deara, le do thoil, go mbeidh agallaimh don ról ar siúl ar an 30 Iúil 2025 amháin. - Beidh an gearrliostú ar siúl -Pá agus coinníollacha de réir threoirlínte na Roinne Sláinte. -Is fostóir comhdheiseanna é an tOspidéal Ortaipéideach Náisiúnta. - Cosaint Sonraí: Más mian leat a fheiceáil conas a dhéileálann an tOspidéal le do shonraí pearsanta le linn an phróisis earcaíochta, tabhair cuairt ar: IM-HR-6-Privacy-Notice-Recruitment.pdf (nohc.ie)
Team Leader - Decor & Surfaces
About the role Team Leader - Decor & Surfaces Full Time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 8.00pm £26,199.81 - £27,766.83 B&Q Sprucefield We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this. Key responsibilities Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better. Required skills & experience With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Department Manager
Full time/ Part time or Job share - 36.75 hours per week Permanent Upto €52,000 + Bonus + Pension + 6.6 Weeks Holiday B&Q Liffey Valley We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this. At B&Q, we’re passionate about progression and we’re committed to growing talent from within. We also recognise the important experience that new leaders add, onboarding several designate managers through the year. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this. Key responsibilities We’re thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you’ll get to think big too. You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone. Required skills & experience Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Department Manager
Full time/ Part time or Job share - 36.75 hours per week Permanent Upto 43,000 + Bonus + Pension + 6.6 Weeks Holiday B&Q Waterford - Decor We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this. At B&Q, we’re passionate about progression and we’re committed to growing talent from within. We also recognise the important experience that new leaders add, onboarding several designate managers through the year. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this. Key responsibilities We’re thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you’ll get to think big too. You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone. Required skills & experience Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Department Manager
About the role Full time / Part time or Job share - 36.75 hours per week Permanent Upto €41,000 per annum + Bonus + Pension + 7 Weeks Holiday B&Q Navan We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this. Key responsibilities We’re thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you’ll get to think big too. You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone. Required skills & experience Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Showroom Advisor
Full time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 21.00pm ROI National hourly rate €18.11 per hour B&Q Liffey Valley We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape. Key responsibilities Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. Required skills & experience You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Communications and Research Officer
Qualifications/Experience ESSENTIAL MOTIVATION Demonstrate a commitment to excellence, continuous improvement, possess proficiency and expertise in communication strategies, and uphold high ethical standards with a strong commitment to maintaining confidentiality and integrity. Ability to develop innovative communication strategies and solutions tailored to the unique needs of the education sector. QUALIFICATIONS/EXPERIENCE Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent. or Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or Have appropriate relevant experience which encompasses equivalent skills and expertise. SKILLS Have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service Competency Frameworks for the Irish Public Service. COMMUNICATION/INTERPERSONAL SKILLS Ability to build and maintain positive relationships with a diverse range of stakeholders, including management, staff, learners, educators, and community members. COMPETENCIES • Team Working/Supervisory Skills • Interpersonal and Communication Skills. • Information Management and Decision Making • Delivery of Results. • Specialist Knowledge, Expertise and Self Development. • Drive and Commitment to Public Service Values. KEY ELEMENTS OF THE JOB / DUTIES AND RESPONSIBILITIES: The Grade V Communications and Research Officer will be responsible for the professional and proactive promotion of MSLETB's FET provision and services, collaborating closely with internal stakeholders. This role will support both current and future cross-directorate projects, working with the management team to enhance communication channels, share best practices, and ensure business continuity. Outlined below are the initial duties, which may change, as the needs of the organisation: Main duties will include (but not limited to) the following: • Strategic Communications Planning: Develop and implement comprehensive communication strategies aligned with MSLETB’s objectives and values. • Research and Analysis: Conduct research to gather data and insights that inform strategic decisions and support MSLETB’s goals. • Content Creation: Produce high-quality content for various platforms, including press releases, social media posts, newsletters, and reports. • Media Relations: Build and maintain relationships with media outlets to secure coverage and manage public relations efforts. • Stakeholder Engagement: Engage with stakeholders, including learners, parents, employers, internal staff and the community, to foster positive relationships and enhance support. • Internal Communications: Ensure effective communication within the organisation, facilitating information flow and employee engagement. • Brand Management: Maintain and enhance MSLETB’s brand image through consistent and strategic messaging. • Event Promotion: Promote MSLETB events, achievements, and programmes to boost public profile and attract participants. • Crisis Communication: Develop and execute communication plans for crisis situations, ensuring timely and transparent information dissemination. • Performance Monitoring: Track and analyse the effectiveness of communication strategies and campaigns, making data-driven adjustments as needed. • Social Media Management: Oversee MSLETB’s social media presence, creating and curating content to engage and grow the audience. • Website Management: Maintain and update MSLETB’s website with relevant and upto-date information. • Publications Management: Coordinate the production of MSLETB publications, including annual reports, brochures, and promotional materials. • Training and Development: Provide training and support to staff on effective communication practices and tools. • Budget Management: Ensure cost-effective strategies and resource allocation maximizes the impact of communication efforts while maintaining financial efficiency and accountability. Please note: The job specification above is not intended to be a comprehensive list of all duties involved and the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time, and to contribute to the development of the post while in office. The Office This is a whole-time permanent contract of employment. The normal working week is a 35 hours five-day week basis, excluding breaks. Attendance will be required during normal ETB office hours and at such other times as are necessary for the delivery of the duties of the post. Attendance outside of normal office hours will be by prior agreement with the Senior Staff Officer/Director of FET as will the offsetting of such attendance against normal office hours attendance. The holder of the office shall not engage in any gainful occupation, other than as an officer of MSLETB, to such an extent as to impair the performance of his or her duties as an officer of MSLETB or in any occupation which might conflict with the interests of MSLETB or which might be inconsistent with discharge of his or her duties as a MSLETB Officer. Probation The successful candidate shall serve a probationary period in accordance with the terms set out in MSL ETB’s Probationary Policy. Salary The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to MSLETB any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. Salary Scale as per Circular Letter 0017/2015. The current salary scale for Grade V Staff Officer is as follows. Rate from 01/03/2025 €51,211 €52,740 €54,302 €55,895 €57,503 €59,372* €61,252** IMPORTANT NOTICE RE: SALARY: As per DE guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale. Incremental credit may only apply, if, immediately prior to appointment, the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy. Starting Salary is not subject to negotiation. Annual Leave The annual leave allowance for the position of Staff Officer is 25 days pro rata. This allowance is subject to the usual conditions regarding the granting of annual leave in MSLETB, is based on a five-day week and is exclusive of the usual public holidays. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the relevant legislation and Department of Education sick leave circulars. Location/Base This post may be based in any of Mayo, Sligo and Leitrim Education and Training Board locations with the exact location TBC. Mayo, Sligo and Leitrim Education and Training Board reserves the right to assign you to any other location or base that is under the control of Mayo, Sligo and Leitrim Education and Training Board, as the need arises. Any change in location or base by Mayo, Sligo and Leitrim Education and Training Board will not be deemed as redeployment as provided for under the Public Service Agreements Start Date MSLETB shall require a person to whom an appointment is offered to take up such appointment within a period of not more than 6 weeks and if they fail to take up theappointment within such period or such long period as the MSLETB in its absolute discretion may determine, MSLETB shall not appoint them. Business Travel When absent from home and headquarters on duty appropriate travelling expenses and subsistence allowances will be paid subject to the normal Civil Service regulations.
School Secretary (Grade III, Clerical Officer)
Summary of Position The purpose of this post is to provide an exceptional front of house reception service to parents, colleagues, students and visitors in a busy, pressurised environment where demands, tasks and activities change at short notice within and outside the academic year. Candidates will have to demonstrate flexibility and enthusiasm and enjoy working within a team with all members of the school community. Main Duties The role of the Grade III Clerical Office will include the following: · Supporting the administrative functions of WWETB in one of the main offices (Ardcavan, Waterford, Dungarvan) in the areas of Finance, Human Resources or Corporate Services OR general administration in a School or Education Centre under the remit of WWETB. · Any related duties as may be assigned from time to time by the Head of Department, Centre, School or nominee. Essential Requirements · Have the requisite knowledge, skills and competencies to carry out the role. · Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. · Be capable and competent of fulfilling the role to a high standard. · Be at least 17 years of age on or before the date of the advertisement of the recruitment competition. · Excellent organisational, communication and interpersonal skills, · Have excellent secretarial and administrative skills and telephone manner. Salary Salary will be paid in accordance with such rates as may be authorised by the Minister for Education from time to time for Grade III positions. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Education. Rate of remuneration may be adjusted from time to time in line with Government Policy. Application Form Applications must be made on the official School Secretary Grade III Application Form and all sections must be completed in full. When completing the application form accuracy is essential as the information supplied in the form will play a central part in the selection process. Shortlisting WWETB reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Shortlisting will be on the basis of information supplied on the Application Form and the likely number of vacancies to be filled. It is therefore in your own interest to provide a detailed and accurate account of your qualifications/experience on the application form. The shortlisting process will provide for the assessment of each applicant’s application form against predetermined criteria that reflect the skills and depth of experience considered to be essential for a position at this level. Interview Selection, from shortlisted candidates, shall be by means of a competition based on an interview conducted by WWETB. WWETB Core Values of Respect, Accountability, Learner Focus and Quality are the guiding principles of the organisation and underpin the competencies required to fulfil this role. The interview will be competency based and marks will be awarded under the following skill sets identified for the position of Clerical Officer: · Teamwork · Information Management/Processing · Delivery of results · Customer Service & Communication Skills · Specialist Knowledge, Expertise and Self Development · Drive & Commitment to Public Service Values Teamwork · Shows respect for colleagues and co-workers · Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate · Offers own ideas and perspectives · Understands own role in the team, making every effort to play his/her part Information Management/Processing · Approaches and delivers all work in a thorough and organised manner · Follows procedures and protocols, understanding their value and the rationale behind them · Keeps high quality records that are easy for others to understand · Draws appropriate conclusions from information · Suggests new ways of doing things better and more efficiently · Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Delivery of Results · Takes responsibility for work and sees it through to the appropriate next level · Completes work in a timely manner · Adapts quickly to new ways of doing things · Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes · Writes with correct grammar and spelling and draws reasonable conclusions from written instructions · Identifies and appreciates the urgency and importance of different tasks · Demonstrates initiative and flexibility in ensuring work is delivered · Is self-reliant and uses judgement on when to ask manager or colleagues for guidance Customer Service & Communication Skills · Actively listens to others and tries to understand their perspectives/requirements/needs · Understands the steps or processes that customers must go through and can clearly explain these · Is respectful, courteous and professional, remaining composed, even in challenging circumstances · Can be firm when necessary and communicate with confidence and authority · Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development · Develops and maintains the skills and expertise required to perform the role effectively, e.g., relevant technologies, IT systems, Spreadsheets, Microsoft Office, relevant policies etc. · Clearly understands the role, objectives and targets and how they fit into the work of the unit · Is committed to self-development and continuously seeks to improve personal performance Drive & Commitment to Public Service Values · Consistently strives to perform at a high level and deliver a quality service · Serves the Government and the people of Ireland · Is thorough and conscientious, even if work is routine · Is enthusiastic and resilient, persevering in the face of challenges and setbacks · Is personally honest and trustworthy · At all times, acts with integrity Additional Information Citizenship · Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of Member States of the European Union along with Iceland, Liechtenstein and Norway. · Swiss citizens under EU agreements may also apply. Health & Character · Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. · References will be sought. · Canvassing will disqualify. · Some posts require special security clearance. · In the event of potential conflicts of interest, candidates may not be considered for certain posts.
