Tcp group jobs
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Job Summary: We are seeking seasonal Tour Guides for the House of Waterford who are enthusiastic and can provide engaging tours for our visitors. The ideal candidate will have passion to deliver the Waterford story and have excellent interpersonal skills. Key Responsibilities: How to Apply: Interested candidates should submit their CV and a brief cover letter explaining their interest in the role and any relevant experience.
Customer Service Advisor
Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don’t need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience. The ideal person will have/be: Aftersales experience within a franchised dealership. Confident communication skills. Enthusiasm for delivering a 5-star customer experience. Driven and thrives in a fast-paced environment. Possess a full, valid driving licence (aged over 21 for insurance purposes). Strong administrative skills. At least 5 GCSEs at Grade C or above (or equivalent). Motivated and ambitious to achieve financial targets. If you think you can demonstrate these skills, we want to hear from you. If successful, we can offer outstanding career opportunities. Key ResponsibilitiesAdministration Ensure that customer vehicles need the repairs/servicing detailed on the job card and that customers sign the relevant section on the job card in agreement. Ensure the customer is advised as to the type, range, and cost of the repair order, and follow up any incomplete work or future requirements the vehicle may have for repair or service. Agree method of payment before work commences and obtain repair order customer signature. Ensure payment for repairs and servicing of vehicles is collected as per company policy. Ensure correct procedures are adopted for verification of payment by cheque, credit card, or charge card. Ensure all warranty work has been identified, explained, and signed for by the customer. Load the workshop accurately using the agreed service loading system. Accurately maintain document control systems. Ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. Constantly review all areas of responsibility and discuss with the Service Controller/Manager any ideas that may be made for improvement. Maintain effective liaison with customers and other members of dealership staff. Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out. Ensure adequate display of promotional material is available for customer use. Advise the Service Controller/Manager of all customer problems and departmental problems. Supervise and assume responsibility for customer vehicles, keys, and workshop parking, as well as the accurate recording and processing of daily cash and cheques. Ensure any interpretation of warranty work and the policy on a warranty claim is clearly explained to the customer. Key Responsibilities (General) Ensure courteous use of telephone, adhering to company and manufacturer policy. Maintain a high standard of dress and conduct at all times, and ensure the reception area is kept clean and tidy at all times. Explain the services offered by the department to the customer to enhance the reputation of the dealership. Ensure that a sufficient number of courtesy vehicles are available for customer use. Customer Service and Satisfaction Ensure the department’s presentation is maintained to the highest standard in line with company/manufacturer policies. Ensure the highest degree of efficiency and understanding of customer requirements, and deal with any customer complaints courteously, promptly, and sympathetically. Provide customer estimates according to company policy on schedules, times, and pricing. Where necessary, invite the customer to talk about a vehicle problem directly with the technician, therefore aiding first-time fix and improving customer satisfaction. Profitability / Cost Control Ensure customer awareness of all products and services available. Sell additional products, services, and repair work in a professional manner. Implement company and manufacturer service promotions. Develop personal knowledge and experience in order to improve profitability, customer satisfaction, and efficiency. Ensure accurate invoicing and job costing. Present invoices for payment to the customer, providing an explanation of charges where required and making sure that the correct methods of payment are used. Key Responsibilities (Additional) Complete repair orders and inform customers of additional repairs needed, including prices and delivery dates. Obtain written confirmation before ordering major units and obtain suitable deposits. Ensure all cash sales are charged and money collected on completion of work. Maintain and analyse customer files and contact inactive customers. Document all warranty and goodwill work as per manufacturer requirements and dealership policy, and ensure all repair orders are correctly completed so that customer claims are processed fairly and in a timely manner to maintain the image of the franchise. Take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment.
Registrar In Obstetrics & Gynaecology
The successful candidate will be required to commence on Monday 13th July 2026. For further details on the hospital, please refer to the following website: https://irelandsouthwid.cumh.hse.ie/ The newly established HSE South West health region will manage and deliver all public health and social care services in: The two voluntary hospitals in the Group are funded by the HSE as Section 38 agencies under the Health Act 2004: The primary academic partner for the Group is University College Cork (UCC) and, together with our Higher Education Institute of Technology in Cork, plays an important role in developing and improving academic teaching, research and innovation to drive improved health for the population in the S/SWHG.
Global Quality Specialist
Global Quality Specialist (Regulatory Compliance) Location: Craigavon Hours: 37.5 hours per week Salary: Competitive plus excellent benefits package Business Unit: Almac Pharma Services Ref No.: HRJOB11388 The Role Almac Pharma Services is a global contract development and manufacturing organisation, providing integrated pharmaceutical services to clients worldwide. Quality is central to everything we do, ensuring safe, compliant and effective medicines reach patients across global markets. We are currently seeking a Global Quality Specialist (Regulatory Compliance) to join our Global Quality Assurance team in Craigavon. In this role, you will play a key part in supporting the global regulatory intelligence programme , monitoring new and evolving pharmaceutical legislation and ensuring the wider business is informed, prepared and compliant. You will work closely with global stakeholders, supporting risk management and change implementation in response to regulatory updates across multiple territories. This is an excellent opportunity for a quality professional with strong regulatory knowledge to develop their career within a global organisation. Key Responsibilities Reward A competitive salary and benefits package is available, including annual bonus, generous holiday allowance, healthcare reimbursement scheme, and the opportunity to work in a role that has a direct impact on patient safety and global regulatory compliance. Closing Date – 5pm Sunday 2nd May 2026 Apply Now Apply online by uploading your CV (PDF format preferred). Please ensure your application clearly demonstrates how you meet the essential criteria outlined above.
Facilities Cleaning Supervisor
OVERALL ROLE OBJECTIVE To manage and supervise duties completed by office cleaning staff and to ensure acceptable standards are maintained. JOB SPECIFIC RESPONSIBILITIES The post holder will: Supervise office cleaning staff to ensure acceptable standards of cleanliness are achieved Have direct line management responsibility for the Facilities Cleaning Team to include managing Time Management Systems and Learning Management Systems for direct reports and assisting with the implementation of absence management disciplinary and grievance policies Co ordinate with other supervisors to cover cleaning requirements across the team during annual leave and sickness using a weekly rota Conduct monthly cleaning and health and safety audits with findings to be reported to the Facilities Cleaning Manager Implement performance improvements based on audit scores for cleaning and health and safety using established processes Complete annual assessments for cleaning team with the support of the Cleaning Manager Train and integrate new start staff into the Facilities Cleaning Team Delivery and compliance of standard operating procedures toolbox talks and safe systems of work training as well as ensuring risk assessment and COSHH compliance Draft review and maintain office cleaning schedules according to business unit requirements Be flexible with hours of work and be willing to travel to accommodate business needs and manage the varying cleaning shifts under supervision this may also include overtime and weekend work Assist with the management of the facilities cleaning service desk to address and close tickets in a timely manner Manage and co ordinate the deep cleaning of the business unit areas to ensure acceptable standards are being met and areas are kept audit ready This includes carpet cleaning scrubber drying buffing and high level cleaning This also includes assisting the cleaning manager with the supervision and co ordination of contract labour to carry out any deep cleaning where necessary Ensure cleaning equipment and stores are maintained and up to date to facilitate and fulfil the cleaning requirements within Almac Carry out investigatory and disciplinary meetings where applicable adhering to the company policies and procedures QUALIFICATIONS Five GCSEs including Maths and English or equivalent OR significant relevant experience EXPERIENCE Previous supervisory experience or experience leading a team KEY SKILLS Team leading Communication Collaboration Coaching Organisational
Temporary Dispensary Assistant
Main Duties and Responsibilities o Receiving prescriptions from customers o Preparing prescriptions under direction from the Pharmacist o Using dispensary and stores computer systems to generate stock lists and labels o Helping to maintain reasonable dispensary stock levels o Ordering items for use within the Pharmacy under the direction of the Pharmacist Confidentiality All pharmacy staff are bound by rules of confidentiality. You must ensure confidentiality of all MediCare policies and statistics. This equally applies after termination of your employment with the MediCare Pharmacy Group for whatever reason. Education GCSE Maths and English – Grades A-C Experience Previous retail experience Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment Customer focused and ability to work in a fast-paced environment Behavioral Competencies Excellent Communication and interpersonal skills. Is open and approachable and encourages others to communicate openly. Excellent organisational skills with the ability to multitask and work calmly and efficiently under pressure. Experience working well within a team and is committed to achieving team goals and targets. When under pressure Delivers results and continuous improvement by using initiative and continually striving for improvement and innovation Special Circumstances Able to work outside core hours when required and leads the way when this is needed Smart Appearance
Clinical Supply Associate
OVERALL ROLE OBJECTIVE: CLINICAL SUPPLY ASSOCIATES ARE RESPONSIBLE FOR THE EXECUTION OF SUPPLY CHAIN STRATEGY DETAILS IN SUPPORT OF A CLINICAL PROTOCOL AND PLANNING ACTIVITIES REQUIRED TO ACHIEVE THE OPERATIONAL AND TECHNICAL ASPECTS OF A STUDY. THE EXACT TASKS PERFORMED FOR ANY GIVEN PROJECT ARE BASED UPON THE SERVICES QUOTED. JOB SPECIFIC RESPONSIBILITIES: The post holder will: 1. Customer Service: • Provide customer service that meets or exceeds customer expectations in alignment with business capabilities. • Deliver quoted project tasks on time and as expected by the customer. • Maintain communication pathways with customer and team to ensure accurate and timely exchange of information to support project and supply chain strategies. 2. Project Management: • Create and collate project management artifacts (e.g., agendas, minutes, schedules). • Generate Almac specific project related documentation for the initiation and management of the protocols. • Coordinate internal and external activities in alignment with project schedules. • Report project budget and scope changes to Clinical Supplies Manager (CSM) in partnership with Business Development to address any modifications. 3. Supply Chain Management: • Fulfil supply chain management support and requirements as described in the customer quote and direct communication. • Monitor manufacturing, distribution, and returns for the trial in cooperation with the CSM and internal Almac departments. • Oversee, maintain and manage information to support the clinical supply strategy. 4. Contribute to the creation of the Technical Agreement (TA) to document standard working practices and define responsibilities between Almac and the customer. 5. Perform routine supply chain maintenance activities which may include release of orders from the resupply workbench, assessment of forecasts and supply chain strategies, reconciliation of supply data, and various tasks in an IRT, as agreed. 6. Identify risk areas that require escalation to the Clinical Supply Manager such as those related to supply or project timelines. 7. Troubleshoot supply management applications in which there is an interference with smooth supply of materials to sites and depots, such as WebEZ Order Supplies, IRT issues (in conjunction with the Distribution Lead). 8. Develop instructional materials such as slide decks, user guides, and Pharmacy Manuals that are required. Assist in development of Business Review materials. 9. Respond to ad hoc inventory management requests to assure supply demands are met, considering project timelines. Produce ad hoc reports as requested and communicate risks to Clinical Supply Manager. 10. Collate KPIs requested by the Clinical Supply Manager. 11. Organise tasks based on priority and/or requirement. 12. Communicate clearly, promptly, and professionally in all formats. 13. Assess situations and make sound decisions, both on behalf of the customer and in the best interest of Almac. 14. Provide attention to detail. 15. Adapt promptly to fast paced environment and changing project requirements and arising urgencies. 16. Perform administrative tasks to assist in the execution of project activities. 17. Fulfill other duties as assigned by Senior Management. 18. Adopt flexible work hours to deliver global customer service needs (e.g. attend client dinners in the evening, as required). 19. Promote teamwork through collaboration with internal teams, participation in meetings, support of company goals and initiatives, establishment of rapport and maintenance of respectful, supportive, and positive communication, and adherence to corporate and departmental policies. QUALIFICATIONS Bachelor’s Degree Or 3 A-Levels or equivalent, and 4+ years relevant work experience EXPERIENCE Degree with 1+ years Project Management and Operational/Supply Chain Management experience Or 4+ years relevant work experience
HR Placement Student
Lagan Services Ltd (part of Lagan Specialist Group) have an Excellent Opportunity for a Placement Student to Join their Small, Supportive HR Team. Role overview As part of a small, supportive HR team, you will be encouraged to get involved from day one, gaining hands-on experience across a variety of HR activities. You will support with the effective delivery of HR services across a diverse group of businesses, giving you valuable insight into how employment practices operate within a real business environment. Why this role stands out This is a unique opportunity to work closely with the Group HR Director, gaining direct exposure to sensitive and complex HR matters. We offer you the chance to build confidence, develop capabilities and establish a strong foundation for your future HR career. What you'll do Some of your main duties will centre around: Your application At Lagan Specialist Group, we want everyone to feel welcome. That’s why we want you to know that we'll work with you to make the application process as smooth as possible. So please just let us know if you need any adjustments or support – we'll do whatever we can to help. To apply for this post please click Apply, to submit your CV. We wish you every success in your application. LAGAN SPECIALIST GROUP ARE AN EQUAL OPPORTUNITES EMPLOYER
NPI Project Manager, - Months
NPI Project Manager (Packaging Operations) Location: Craigavon Hours: 37.5 hours per week Job Type: Fixed Term 9 - 12 Months Salary: Competitive plus excellent benefits package Business Unit: Almac Pharma Services Ref No.: HRJOB11468 The Role Almac Pharma Services is an established and highly successful outsourcing partner working with leading pharmaceutical and biotechnology companies worldwide. Our highly skilled teams specialise in the manufacture and packaging of commercial drug products, supported by end‑to‑end supply chain management and bespoke client services. Through our work, we help ensure patients around the world have access to life‑changing medicines. We currently have an exciting opportunity to join our Packaging Operations team in the role of NPI Project Manager . The NPI Project Group coordinates all aspects of customer projects throughout the new product introduction (NPI) phase, before transitioning products into routine supply with the Client Management team. As NPI Project Manager, you will coordinate and lead multiple complex projects from initiation through to completion, acting as the key point of contact for clients and internal stakeholders. You will be responsible for the successful delivery of key milestones across a portfolio of projects, ensuring scope, timelines, cost, quality and GMP compliance are achieved. Working closely with Packaging Operations, Quality, Business Development and Client Management teams, you will lead cross‑functional project teams to deliver an exceptional client experience while supporting Almac Pharma Services’ strategic objectives. Key areas of focus will include Client Experience, Project Management, Management & Leadership, and Cost Management . This role supports all Almac Pharma Services packaging sites and may require flexibility to provide cover outside of normal working hours where required. Key Responsibilities All applicants must be eligible to work in the UK, or hold a valid visa/work permit that allows you to work in the UK. Further information on the essential and desirable criteria for this role can be found in the Job Description attached to this advert Reward A competitive salary and an excellent benefits package are available, including a company performance based annual bonus, generous holiday allowance, healthcare reimbursement scheme, and the opportunity to work in a role where your contribution directly supports the advancement of human health. Apply Now Apply online by uploading your CV (PDF format preferred). Please ensure your CV clearly demonstrates how you meet the criteria outlined for this role, referring to the full Job Description for details of the essential and desirable requirements. Closing Date – We will no longer be accepting applications after 5pm Sunday 3rd May 2026 Recruitment Agencies: Almac does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement from the Talent Acquisition team will be considered unsolicited and no agency fee will be payable.
Quality Technical Lead
Quality Technical Lead Location: Craigavon Hours: 37.5 hours per week Salary: Competitive Business Unit : Clinical Services Open To : Internal Applicant & External Applicants Ref No.: HRJOB10648/2 ㅤ The Role The role of the Quality Technical Lead is to act as the nominated Quality SME, providing support on specific local or global projects that require Quality input and expertise so that they are appropriately supported. In addition, the role will facilitate the implementation of new processes (or significant changes) within the Quality department and risk assessment activities specific to their area. ㅤ Key Requirements ㅤ Further Information This role is based on a full flex working pattern of 07:00 – 21:00 with a minimum 5 hours per day. ㅤ This role will also be eligible for hybrid working following the successful completion of probation. ㅤ The role will require occasional travel to other Almac sites, equipment vendor sites or client sites. ㅤ Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. ㅤ Closing Date We will no longer be accepting applications after 5pm on 30th April 2026. ㅤ RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
