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Scheduled Care Coordinator

St. Columcilles HospitalDublin

Purpose of the Post The purpose of this role is to provide administrative support, ensuring the efficient day-to-day administration of areas of responsibility are carried out, ensuring deadlines are met and service levels are maintained. Liaise with the senior management team and heads of department in the effective delivery and planning of hospital services and resources, ensuring professionalism, confidentiality and clarity in all communications. Principal Duties and Responsibilities The position of Grade V encompasses both managerial and administrative responsibilities which include the following: Administration · Ensure the efficient day-to-day administration of the Secretarial and OPD services · Ensure deadlines are met and that service levels are maintained. · Ensure all clinics are booked, prepared and reconciled · Ensure policies and procedures are well documented, understood and adhered to. · Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority. · Ensure line management is kept informed of issues. · Ensure that stakeholders are kept informed and that their views are communicated to middle management. · Maximise the use technology in ensuring work is completed to a high standard. · Attend training programmes as appropriate for the role · Membership of Hospital Committees as appropriate to the role. · In conjunction organise the OPD User Group meetings and provide admin support for same Customer Service · Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect. · Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. · Interpreting and providing written and oral information and decisions to staff and clients i.e. by telephone, letter etc. and contribute positively to the public image of the HSE. · Liaise and co-operate with other members of staff in the interest of providing the best possible service to patients and clients Human Resources / Supervision of Staff · Line manage relevant staff i.e. Medical and Surgical secretaries and OPD admin staff · Management of staff attendance, rota and timesheet for the team. · Ensuring staff under remit are adhering to Flexitime rules and validating absence requests in a timely manner · Develop a leave and cross cover contingency plan to ensure adequate reallocation of staff in order to cover admin services adequately. · Become actively involved with the planning and on-going development of services in relation to secretarial support and OPD waiting lists and services · Responsible for ensuring all staff under remit are up-to-date with mandatory training. · Provide education and training on PAS, data entry and compliance of same · Monitor workload, productivity and quality of service. · Supervise and ensure the wellbeing of staff within own remit. · Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc. · Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships. · Promote cooperation and working in harmony with other teams and disciplines. · Deal with under performance in a timely and constructive manner. · Identify training and development needs of staff in own area. · Pursue and promote continuous professional development in order to develop management expertise and professional knowledge. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Assist with the orientation of new staff and training programmes as and when required. Service Delivery and Improvement · Ensure accurate attention to detail in own work and work of team. · Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. · Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. · Encourage and support staff through change processes. · Ensure that all patient records within area of responsibility are kept safe and secure in line with data protection and GDPR regulations. · Ensure an efficient tracking system is in place to ensure all procedures are followed correctly. · Maintain a high quality based service by ensuring reports are not misfiled in the healthcare record by putting systems in place for monitoring; i.e. audit · Responsible for updating and completing Action Plans resulting from Audits/meetings · PAS, TPRO Administrator Super-User. Responsible for dealing with operating issues on PAS and TPRO and main lead for updates · Responsible for setting up PAS Access for new Consultants · Responsible for Management of OPD clinics and Waiting Lists in line with National policies i.e. NTPF. · Responsible for Management of OPD and Day Case lists. Responsible for Data completeness re. NTPF reports. · Ensure maximum activity for OPD clinics by monitoring and actioning National DNA strategy · Responsible for providing reports to Senior Management · Monitor NTPF Waiting lists on weekly basis to ensure data is accurate. · Update IEHG monthly reports for OPD attendance, New, Return and DNAs. Standards, Policies, Procedures & Legislation · Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team. · Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867 Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irisp. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Post Specific Requirements · Demonstrate an understanding of Scheduled Care and NTPF reports · Significant experience of working in a busy office environment managing competing demands and multiple concurrent pieces of work · Experience of working with internal and external stakeholders. · Experience of professional writing and creation of documents such as standard operating procedures (SOP), reports, etc. · Proficient in Microsoft Office suite including Excel, PowerPoint & Word. · Proficient in MS Teams. Including the scheduling & conferencing facilities function. Other requirements specific to the post · Experience working in Scheduled Care is essential for the role and be proficient in Microsoft Office suite including Excel, PowerPoint & Word. · This post may involve travel from time to time to effectively carry out assigned duties. Access to appropriate transport to fulfil the requirements of the role. Skills, competencies and/or knowledge Professional Knowledge & Experience For example: · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. · Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · Demonstrate the ability to work in line with relevant policies and procedures. · Demonstrate commitment to developing own professional knowledge and expertise. Planning and Managing Resources For example: · Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. · The ability to manage deadlines and effectively handle multiple tasks. · The ability to manage within allocated resources and a capacity to respond to changes in a plan. · Maintains an awareness of value for money. Commitment to a Quality Service For example: · Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. · Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. · Supports team through service improvement / change processes. Evaluating Information, Problem Solving & Decision Making For example: · Demonstrate numeracy skills, an ability to analyse and evaluate information and make effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions. · Makes decisions and solves problems in a timely manner before they accumulate. Team working For example: · Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. · Demonstrate leadership potential, the ability to manage the performance of others and support staff development. · Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills For example: · Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. · Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. · Treats others with dignity and respect. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Please complete and upload the application form attached to the job advert as CVs will not be accepted for this position

3 days ago

Senior Pharmacist, Antimicrobial Stewardship

Mater HospitalDublin

The provision of a pharmaceutical service to patients consistent with the mission and ethos of the Pharmacy Department and the hospital. Mission Statement: “The Pharmacy Department strives to safely and efficiently source, acquire, purchase, store, formulate, compound and distribute all drugs and medicines used in the Mater Misericordiae Hospital, to the highest standards, as well as to advise on the safe, effective and rational use of these drugs and medicines, so as to improve the quality of life of patients who come under our care” Informal enquiries can be made to Maríosa Kieran, Pharmacy Head of Operations, mkieran@mater.ie

3 days agoPart-time

Supervisor

Maxi Zoo IrelandDublin

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. We are recruiting for a Supervisor to join our Leopardstown store . What you will do: · Customer Engagement- Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience. · Merchandising and Inventory- Curate an enticing shopping experience with impeccably stocked shelves with full product availability on the shelves in order to minimise inventory discrepancies and maintain high inventory quality · Team Champion- Inspire and guide the sales team as a trusted keyholder by sharing your product knowledge, fostering a culture of support and open communication. Collaborate closely with the Store Manager, sharing insights on customer trends and working together to create a vibrant and efficient store environment · Band Integrity - Achieve targets keeping the pets needs at the forefront of everything we do. What you will bring: Why join us? · Service pay- Higher rate of pay from when you reach 12 months service · Certified Great Place to Work · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave · Refer a friend scheme · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational opportunities- Continuous learning through our induction plan, e-learning academy, classroom training environment and development plans. All Supervisors are enrolled in our company provided advanced pet knowledge programme. · Employee assistance programme · Cycle to work Scheme · Free Uniform

3 days ago

Subway Team Member

Applegreen StoresDrinagh, Wexford

Subway Team Member - Applegreen Wexford Drinagh As a Subway Team Member at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Subway Team Member at Applegreen? INDHP

3 days ago

Deli Team Member

Applegreen StoresRathnew, Wicklow

Bakewell Team Member - Applegreen Rathnew As a Bakewell Team Member at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Deli Team Member at Applegreen? · Support day to day operations of the business. · Ensure shop floor is clean and tidy. · Ensure all food safety policies are met. · Food preparation. · Follow and enforce Bakewell manual training contents. · Stock control and management. · Create the best food experience possible for customers. · Work closely with management to achieve weekly and quarterly targets. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. An Applegreen Deli Team Member would ideally: · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks. INDHP

3 days ago

Cyber Security Project Manager

AIBDublin

Cyber Security Project Manager Apply now » Date: 25 Jun 2025 Location: Dublin, IE, IE Company: Allied Irish Bank Location/Office Policy: Hybrid, 2 days in office. Central Park If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Tim Stokes, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : 31/07/2025 Job Segment: Cyber Security, Project Manager, Recruiting, Compliance, Banking, Security, Technology, Human Resources, Legal, Finance Apply now »

3 days ago

Lifelong Learning Coordinator

South East Technological UniversityCarlow€56,756 - €69,339 per year

Overall Role and Context The Faculty of Education and Lifelong Learning at SETU has a growing global reputation that is based on its commitment to teaching and learning, the quality of its academic programmes and its leadership in widening participation in higher education. It is committed to the provision of quality higher education opportunities for part-time lifelong learners that meet the varied needs of learners, whilst also providing a platform for regional economic, social and cultural development. In the past five years the number of part-time learners has increased significantly and now accounts for approximately 50% of the total learner numbers at the University. This marks SETU as the leading provider of flexible and lifelong learning in the State. The Faculty currently provides programmes leading to Masters, Postgraduate Diploma, Honours Degree, Higher Diploma, Ordinary Degree, Higher Certificate, Minor and Special Purpose Awards across a wide range of discipline areas in a number of centres, including those at Carlow, Wexford, Wicklow and Waterford. SETU now wishes to recruit a Senior Staff Officer (Grade VI) to work in the Faculty based at the Carlow campus . Principal Duties and Responsibilities This post is based at the Carlow Campus. To have responsibility for and lead the examination & assessment processes and procedures for the Faculty. To devise an annual work plan schedule for the office staff in supporting the examination & assessment processes and procedures for the Faculty. To have responsibility for drafting and agreeing Exam Board meetings. To have responsibility for managing and storing all result sheets for the Faculty. Ensure that student and examination records are accurate and available in a timely manner. To check, update and manage the Broadsheets for the Faculty. To oversee and lead the waivers, exemptions and deferrals for the Faculty. To assist with the exam timetables for the Faculty. Liaise with internal departments to ensure the smooth running of support services to LLL. The post holder will also be involved in other duties as arise in the Faculty from pre-entry to post entry with student records and with the general operation of the office from admissions to student queries to events such as information evenings. The successful candidate will also be involved with integration activities within the Faculty, as assigned. Carrying out such other appropriate duties as may be assigned by the Head of Faculty from time to time. The above requirements provide a broad outline of the duties and responsibilities attached to the position as currently envisaged. These may change over time in the context of evolving University objectives and organisational restructuring. This job requires excellent knowledge and skill in the use of the University Student Information System - Banner , Information and Communication Technologies, and the appointee will be expected to use new techniques and technologies as they arise. Person Specification – Qualifications, Knowledge, Experience & Skills Hours of Work The appointee will be required to work 35 hours per week . Due to the nature of the role a flexible approach to work is needed, as the role will require evening work during the academic year and Saturday work occasionally throughout the year. Salary Grade VI Salary Scale: €56,756 - €69,339 Annual Leave 27 days annual leave . Annual Leave will be in accordance with arrangements authorised by the Minister for Further and Higher Education, Research, Innovation and Science from time to time.

3 days agoFull-time

HR Officer

Family Carers Ireland (FCI)Tullamore, County Offaly€43,260 per year

About Us: Family Carers Ireland (FCI) is the national charity supporting family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of supports and services for family carers nationally from our local support centres. JOB SUMMARY The HR Officer will work as part of the HR team to establish and maintain best practice in line with relevant policies and legislation. They will provide one-to-one support, guidance and advice to key internal stakeholders on HR matters ensuring fairness for all. The HR Officer will work with the HR Manager in the implementation of HR programmes and initiatives throughout Family Carers Ireland. The HR Officer will need to be flexible in their approach to an ever-changing HR landscape. Terms & Conditions: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 days agoFull-timePermanent

Support Managers

Family Carers Ireland (FCI)Ireland€43,260 per year

About Us: Family Carers Ireland (FCI) is the national charity supporting over 500,000 family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of services and support for family carers nationally from our local support centres, in the community and online. Due to an increase in funding from the Carer Guarantee and an exciting organisational restructure, we’re delighted to be expanding our Carer Support Regional teams. We’re currently hiring Support Managers in the following locations: JOB SUMMARY The remit of the Carer Supports team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage the delivery of local events and programmes, through actively supporting and participating in national initiatives of the Carer Support National Programme and Events Team such as the Family Carer of the Year Awards, National Carers Week, respite weekends, and training and education. Using a strengths-based, carer focused approach the Support Manger (SM) will work with the family carer delivering high quality, appropriate supports based on the identified needs of the family carer. Where appropriate, the Support Manager will support the family carer using the Carers Outcome Star, which enables a collaborative and focused conversation across seven recognised areas of carer wellbeing (health, the caring role, time for yourself, how you feel, work, finances, managing at home). The Support Manager will develop an individual person-centred action plan designed to support the family carer through and beyond their care journey. The Support Manager may also advocate on behalf of the family carer with an appropriate external service. The Support Manager will deliver community engagement via community development, delivery of education and training, facilitation of groups and carers clinics, signposting to relevant community services. The role includes, organisation of local assemblies, community fora and fundraising and where applicable, the management of a local centre. The SM will be based in one of three geographical networks aligned with the new Integrated Health Authorities (IHA). Each Support Manager will be expected to work within their designated IHA and within and across networks depending on both demand for support and activities assigned. All SMs will report to their network Senior Manager Community Supports and will engage in reflective practice, supervision and will be an active member of their assigned network. All Support Managers will be required to deliver on agreed individual, network and national targets as identified in the performance management and delivery system agreed with their manager. Qualifications, Skills and Experience Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 days agoFull-timePermanent

Operations Officer

Fermanagh & Omagh District CouncilEnniskillen

Location: Ardhowen Theatre Enniskillen, the post holder may be required to work at other venues and during events. Hours of work: Part time 29 hours per week including evening and weekend cover. A reserve may be created and appointments made to lesser supervisory positions on a casual basis. Salary: Scale 6; SCP 20-24; £31,586 – £34,314 per annum, pro rata Main Purpose of Job: The postholder will be a lead member of the Ardhowen Theatre management team, supervising and managing matters to ensure the smooth and safe operations at the Ardhowen Theatre. There are four key areas of work: Duty Officer Front-of-house customer care Marketing, administration & finance Assisting with events and activities Staff Management Manage & supervise Customer Service Advisors/Assistants Manage & supervise cleaning and caretaking staff Manage & supervise Duty Officers at the Ardhowen Theatre Ensure the effective management and usage of the Ardhowen Theatre’s facility management systems Prepare the rota for all frontline staff (and volunteers) at the Ardhowen Theatre Facilities Management Event co-ordination including liaison with customers and clients of the venue Risk assessments and risk management of facilities and front of house function Provide support and cover to the Box Office team Report accidents and incidents and ensure all necessary health and safety checks are in place. Ensure full compliance with obligations, requirements and reporting as defined within Standard Operating Procedures (SOP’s) and Emergency Action Plans (EAPs). Work with staff of the centre and Estates Department of the Council to ensure that all aspects of facility management are maintained properly and within budget Ensure the provision of timely, accurate information for inclusion within the Council’s Annual Estimates Process. Duty Officer Operate on shift pattern to fulfil the role of senior officer on shift, including supervision of staff and being responsible for all aspects of the operations of the venue. Responsible for the security and safe operation of the building whilst on shift To provide first aid cover and log incidents/accidents/near misses ensuring these are fully investigated in line with the Council’s procedures. Act as key holder to open and close the venue. Attend emergency callouts outside of normal working hours, typically four /five times per year. You may not be required for every instance – this is provided for context. Adhere to FODC Safeguarding Policies and Procedures Work in a team to ensure the services of the Ardhowen Theatre are delivered to a high standard of customer service excellence Lead on the development and delivery of a high-quality experience at the Ardhowen Theatre Administration, Marketing & Finance General administration functions including Reports, Record Management and General office duties General marketing activities including social media, print & digital materials and press / media Assist with collation of appropriate information to undertake marketing promotions Support consultation with internal and external stakeholders to ensure continual improvement Deal with complaints to ensure appropriate follow up and resolution General: To comply with all the Council’s policies and procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol, and as a Duty Manager, ensure that all employees comply with same. To promote the Council’s equal opportunities policies and avoid all forms of discrimination as an employer and a service provider. To implement all Financial and Procurement policies and procedures. To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the Data Protection Act 1998. To undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council The postholder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties, and the postholder will be expected to undertake other relevant duties, as required. Essential Criteria Hold a minimum NVQ Level 4 qualification or equivalent AND Hold a minimum of 1 years supervisory/management experience to include a) Monitoring and adherence to financial and administrative procedures b) Staff and facilities management c) Ability to work on own initiative as well as part of a team. OR In the absence of a relevant qualification applicants must hold at least 2 year’s experience at supervisory/management level to include a) to c) Competence in the use relevant Information Technology

3 days agoFull-time
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