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Sort by: relevance | dateOfficer, Finance
Job Purpose Reporting to the Finance Manager, this role is to oversee the financial management of the JTF grant scheme, ensuring grants are processed in compliance with scheme rules and that information is provided on a timely basis to key stakeholders, both internal and external. Job Description PRIMARY OBJECTIVES / KEY RESPONSIBILITIES GENERAL Manage a small team that has been set up to ensure JTF grant claims are processed in a timely manner and in accordance with scheme rules. GRANT CLAIM PROCESSING • Oversee the processing of Just Transition Fund grant claims (a separate EU fund secured for development of the Midlands of Ireland which will have multiple grant schemes included), ensuring grant claims are processed in a timely manner and in compliance with best practice, scheme rules and relevant Government and EU guidelines and regulations. • Ensure relevant checklists are maintained, are complete and adequately supported by relevant documentation. • Liaise with internal stakeholders and external grantees on progress of grant-aided projects. Follow up and escalate as required. • Ensure relevant data is entered correctly on to ePPM (the database used by the Managing Authority to record grant information). • Provide data and reports on the Just Transition Fund for the Just Transition team and for the Eastern and Midland Regional Assembly. GRANT REPORTING • Providing summary updates to stakeholders, both internal and external on grants paid to date and claims on hand. GRANT MONITORING AND BUDGETING • Monitor and update budgets including monthly forecasts, year-end projections and multi-annual projections. • Generate monthly accruals and reconcile to monthly, quarterly, and annual accounts. • Generate regular status and KPI reports for the unit’s Finance manager and the Head of Division, including variance analysis and funding availability. • Prepare cash flow projections for management of drawdowns from parent department. • Prepare grant claim projections for Managing Authority. INTERACTION WITH STAKEHOLDERS • Proactively engage and communicate effectively with a wide range of stakeholders including: ▹ Internal - Finance Manager, Head of Finance and Head of Just Transition, Programme Teams ▹ Managing Authority, EMRA ▹ Parent Department ▹ Grantees INTERACTION WITH AUDITORS Effectively engage with auditors in ensuring information is provided in a timely manner, including responses to queries. Grant claims will be audited at two levels: • Most claims will be subject to an independent verification check - this check revolves around standard verification checklists and documentation that supports conclusions made. • Spot checks by Managing Authority, EMRA. • Audits carried out or commissioned by at least one of the following: the Managing Authority, the Paying Authority, the Audit Authority and the EU. Carry out all other duties as required and participate as a full member of the Finance team by supporting different work projects, as required, from time to time. Person Specification Essential Criteria • Have a drive to embed and maintain high standards and best practice in Governance and compliance. • Good planning and organisation skills. • Proven ability to work on own initiative and apart of a team. • Proven ability to meet strict deadlines. • Evidence of delivering tangible business results. • Excellent interpersonal and communications skills. To be eligible to apply for this role you must have / demonstrate in your application form the following: • A minimum of three years’ experience in a finance / accountancy role that includes a good working knowledge of any the following: ▹Grant Processing ▹Budgeting ▹Financial/Management Reporting • Experience using an Integrated Financial Management system. • Experience of people management or experience of managing a project of similar. Qualifications / Mandatory Training Recently qualified or finalist accountant pursuing a CPA / ACCA / ACA qualification. Desirable Criteria • Knowledge of public sector Governance reporting requirements including knowledge of the Code of Practice for the governance of state bodies 2016. • Advanced level Excel and Report Building experience. • Part Qualified/Qualified accountant or Accounts technician or equivalent public sector accounting qualifications. • Experience of governance frameworks. • Knowledge of procurement and/or EU funding rules. • Experience of grant audits. KEY COMPETENCIES • Communicating Effectively. • Team Work. • Inspire and Engage. • Planning and Managing Work. Locations: Dublin, Cork, Sligo, Galway, Salary: €56,807 - €81,236 per year CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Support, Finance
Job Purpose Reporting to the Officer Finance this role involves; Processing grant claims in a timely and compliant manner ensuring requisite supporting documentation is in place. Providing support as required to the grant payments team in the provision of grant payments information and projected payments. Job Description PRIMARY OBJECTIVES / KEY RESPONSIBILITIES GRANT PAYMENT PROCESSING • Accept and acknowledge receipt of claims for Grant Payment. • Verify all claim documentation against a checklist to ensure completeness and compliance. • Where required, follow-up with grantee to obtain missing documentation. • Ensure that all expenditure is eligible and in line with the letter of offer. • Updating systems to track grant progress. • Ensure relevant checklists are completed and adequately supported by relevant documentation. • Liaise with internal stakeholders and external grantees on progress of grant-aided projects. • Enter data onto ePPM (the database used by the Managing Authority to record grant information). • Support the grant payments team in providing data and reports on the Just Transition Fund for the Just Transition team and for the Eastern and Midland Regional Assembly. GRANT REPORTING • Support the team in the provision of information that is required for summary updates to stakeholders, both internal and external on grants paid to date and claims on hand. GRANT MONITORING AND BUDGETING •Support the team in the provision of information that is required for ▹ Monitoring and updating budgets including monthly forecasts, year-end projections and multi-annual projections. ▹ Generation of monthly accruals and reconciliation to monthly, quarterly, and annual accounts. ▹ Generation of regular status and KPI reports for the unit’s Finance manager and the Head of Division, including variance analysis and funding availability. ▹ Preparation of cash flow projections for management of drawdowns from parent department. ▹ Preparation of grant claim projections for Managing Authority. INTERACTION WITH STAKEHOLDERS •Proactively engage and communicate effectively with a wide range of stakeholders including: ▹ Internal - Direct report, Finance Manager, Head of Just Transition, Programme Teams ▹ Managing Authority, EMRA ▹ Parent Department ▹ Grantees INTERACTION WITH AUDITORS Effectively engage with auditors in ensuring information is provided in a timely manner, including responses to queries. Carry out all other duties as required and participate as a full member of the Finance team by supporting different work projects, as required, from time to time Person Specification Essential Criteria THE SUCCESSFUL CANDIDATE WILL HAVE: • Have a drive to embed and maintain high standards and best practice in Governance and compliance. • Good planning and organisation skills • Proven ability to work on own initiative and as part of a team • Proven ability to meet strict deadlines. • Evidence of delivering tangible business results • Excellent interpersonal and communications skills • Excellent time management, administration skills and attention to detail • An approachable, highly professional manner and ability to maintain strict confidentiality. To be eligible to apply for this role you must have / demonstrate in your application form the following: • Minimum of 2 years’ experience working in a finance / accountancy role. • Strong Microsoft Office skills Qualifications/ Mandatory Training A Professional Qualification (minimum Level 6 under the QQI Framework) in a finance / payroll / business discipline is essential Desirable Criteria • IATI Accounting Technician or part qualified accountant • Knowledge of Procurement rules • An understanding of public sector financial practices. KEY COMPETENCIES • Team Work. • Communicating Effectively. • Managing relationships. • Planning and Managing Work. Salary: €41,728 - €62,278 per year Location: Dublin, Cork, Sligo, Galway, CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Officer, Marketing Communications (Publicity & Partnerships)
JOB PURPOSE The successful candidate will have specific responsibility for developing world class marketing communications that will encourage Republic of Ireland (ROI) and Northern Ireland (NI) consumers to take increased short breaks in the Republic of Ireland. Note: Our partner agency, Tourism Ireland, has the responsibility of marketing the Island of Ireland to overseas holidaymakers. We work very closely in partnership with them as they develop global campaigns. The candidate will champion creativity and a consumer-first, insight led mindset in developing an earned media and PR strategy. At Failte Ireland we are brand builders. The successful candidate will play a key role in developing and building our brands Wild Atlantic Way (WAW), Ireland’s Ancient East (IAE), Ireland’s Hidden Heartlands (IHH) and Dublin. JOB DESCRIPTION PRIMARY OBJECTIVES / KEY RESPONSIBILITIES • Drive the development and implementation of an effective PR strategy and implementation programme, to build awareness, increase relevancy and ultimately deliver increased volume and revenue from all target visitor segments in ROI & NI. • Project manage the delivery of effective domestic PR communications, including the development & implementation of earned media planning, development and execution of an extensive influencer programme, and evaluation and execution of strategic partnerships. • Deliver against goals and KPIs that are aligned with Fáilte Ireland's corporate objectives. • Working closely with the wider marketing and digital team to drive efficiencies and maximise content distribution and impact. • Brief agency partners and third parties. • Coordinate compilation and dissemination of post campaign analysis, reporting on data, learnings, ROI analysis to key stakeholders. • Lead regular meetings with agencies, specifically the PR agency, and key stakeholders. • Coordinate and prepare content/presentations for brands, partners and/or internal meetings as required. • Manage significant budgets. • Research evidence-based marketing principles and latest trends. • Manage all staff reporting to the position to effectively train, evaluate, motivate, delegate, and monitor their activities. • Conduct performance reviews in line with Fáilte Ireland policy. • Write requests for tenders and coordinate the procurement process in line with Fáilte Ireland policy. • Responsible for administration and financial management tasks in line with Fáilte Ireland policy. Carry out all other duties as required and participate as a full member of the Marketing Communications team by supporting different work projects, as required, from time to time. This role requires some travel, with attendance at a number of national and regional locations / sites on an annual basis. This role may require working unsocial hours including bank holidays with regular attendance at Dublin-based divisional and project meetings. The flexibility to travel domestically, and on occasion internationally is an element of this role PERSON SPECIFICATION ESSENTIAL CRITERIA • Communication & Influencing Skills: Strong written and verbal communication skills, with the ability to liaise effectively with and influence internal and external stakeholders. • Problem-Solving Skills: Ability to handle unexpected challenges and find effective solutions. • Team Player: Strong interpersonal skills and the ability to work collaboratively within a team. In order to be eligible to apply for this role you must have / demonstrate in your application form the following: • A minimum of three years’ PR experience in the Irish tourism industry. • Three years’ experience managing a programme of tourism-focussed activity delivered by digital content creators (influencers). • Three years’ experience in a PR role at a large consumer brand driven organisation (or a comparable role within a marketing agency or similar company). • Proven ability to manage the execution of largescale consumer PR campaigns. • Experience of successfully managing budgets. • Experience in agency management. • Experience in compiling campaign effectiveness reports for stakeholders. • Experience collaborating and working cross functionally with other teams and stakeholders. • Proven experience in managing external partners. QUALIFICATIONS/MANDATORY TRAINING A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential. DESIRABLE CRITERIA • Knowledge of Fáilte Ireland brands. • Knowledge of the broader Irish tourism product offering. KEY COMPETENCIES • Commercial Awareness • Project Management • Managing Relationships • Communicating Effectively SALARY, KEY BENEFITS & LOCATION SELECTION PROCESS Salary: €56,807 - €81,236* per annum (pro-rata) *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role. Location: Blended work model with office location of: • Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Box Office Manager
The role of Box Office Manager is to provide customer service, cash handling and ticketing services for Town Hall Theatre (incorporating the Town Hall Theatre, the Black Box Theatre and Town Hall Studio) and involves overseeing the day-to-day staffing, operation and customer service of the Box Office, including training, rostering and management of staff. This role is an integral part of the Town Hall Theatre’s senior management structure and requires a motivated and dynamic person who can think and operate in a strategic, methodical, and well organised manner and can manage multiple priorities. Box Office Day-to-Day • Manage the Box Office functions of the Town Hall Theatre, incorporating the Town Hall theatre, the Black Box Theatre and Town Hall Studio. • Oversee the day-to-day staffing, operation, and customer service of the Box Office, including recruiting, rostering and management of staff for these venues. • Ensure efficient levels of box office administration and management, including dealing with bookings, clients, customers, incoming calls, counter activity, information display and supplies as required. • Ensure Box Office and front of house staff are trained and fully briefed on procedures including safety. • Maintain and encourage a high standard of professional customer service as Town Hall Theatre’s first point of customer contact. • Agree event capacities, layouts and holds with Town Hall Theatre Director and tech manager before events go on-sale. • Set up events on Ticketsolve, Town Hall Theatre’s computerised ticketing system, liaising with incoming companies, promoters, and ticketing agencies, and THT marketing team re on sales, company holds, etc. • Oversee phone, online and in-person ticket sales and queries using Ticketsolve. • Responsible for all monies received at the Box Office, including dealing with errors, problems, queries arising from the Auditor and overseeing regular bank lodgements. • Manage the recording and filing of financial reports, ensuring accurate handling, reconciling, and balancing of Box Office transactions at the end of day. • Oversee troubleshooting of any issues with credit card machines, printers, scanners and hearing assisted headsets. • Liaising with website administrator and incoming companies’ marketing teams re show links and information. • Managing and overseeing ticket allocations with incoming companies, promoters and ticket agencies. • Liaise with TicketSolve staff and/or IT support regarding any issues that may occur with the system, in a quick and efficient manner. • Liaise with Ticketsolve staff re system upgrades/software updates as they arise. • Communicate with relevant departments on sold out shows, sales patterns, group bookings and other appropriate show and sales updates. • Manage the customer database, managing customer relations and communications, and maintaining the integrity and confidentiality of data and information. • Be fully informed of each event, knowing the main selling points, and looking to create sales opportunities and group development whenever possible. • Replenish and update the marketing material in Town Hall and ensure that the Box Office and foyer areas are always presentable and safe. • Carry out any other tasks that will from time to time be allocated by the Venue Director on an ad hoc or continuing basis commensurate with the general level of responsibility of the post. Box Office Admin • Ensure box office protocol is followed re reservations, disability seating, booking comments, tracking group bookings from reservation to sale, end of day protocol. • Oversee issuing of invoices to schools and other group bookings in a timely fashion • Effectively manage incoming companies regarding their guest lists, sales reports, other ticketing needs and recharges. • Produce sales and marketing reports and event analysis reports when required. • Manage sales, reconciling reports, updating seating charts, event information, and any administration/tasks related to Box Office, Front of House or Marketing that may be reasonably required. • Support the webmaster in setting up and updating shows on THT website. • Manage and maintain the back end of Ticketsolve system. • Proactively provide solutions to any identified problems at Box Office, including being receptive to customer feedback and using this feedback to improve our services, where appropriate Box Office Supervision • Help train and support all Town Hall Theatre Box Office Assistants and keep them informed of daily activities, updates, and developments. . • Communicate effectively with the Duty Supervisor on all show nights. General • Be a key holder for the theatre building - to lock up the theatre buildings as required and ensure that the security alarm is activated. • Attend and contribute to THT Senior Management Team and Marketing meetings. • Manage enquiries from the box office email account. • Be aware of the fire evacuation procedure and Health and Safety requirements of the venue . The above is not an exhaustive list of the duties pertaining to this position as other duties may be assigned from time to time by the Venue Director. 1. Character Candidates shall be of good character 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship: Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: a) Have attained a good standard of general education. b) Have proven organisational and administrative experience. c) Have proven experience in delivering quality Customer Service. d) Be able to work on own initiative and have excellent communication skills. e) Demonstrate a strong team work ethic. f) Possess good financial management skills/experience. g) Proven ability to manage human resources. **Please supply copies of any certificates, diplomas or degrees you may have with the application form. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. Desirable: It is desirable that candidates should have the following: • Good knowledge of ticketing systems, ideally including Ticketsolve • Strong IT skills to include MS Office • Minimum of 2 years’ experience in a customer service-related industry • Excellent positive, efficient, and courteous verbal and written communications • Ability to work under pressure and to deadlines, and to manage own time effectively • Excellent cash handling/credit card payments skills • Available to work evenings and weekend shifts • Experience of working in an arts, music, entertainment, or similar background • Excellent written and oral communication skills • Excellent interpersonal skills with demonstrated ability to build and maintain trusted relationships with key partners • High standard of attention to detail, integrity, credibility, and reliability • Ability to use discretion in making decisions within the scope of the role, and to liaise with line manager if guidance/assistance is required. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration Salary : €35,947.80 - €41,906.35 per year IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation . Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e. €35,947.80 The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform.
Administrator
Role Purpose The role of the Administrator, Grant Applications will be to process online and/or offline applications from EI clients in a timely manner. The person appointed to this role will be responsible for reviewing and verifying that the approved proposal is consistent and compliant with the application, the offer and relevant EI policies and grant applications procedures. Once verified, the Grant Applications Administrator will create and issue Letters of Offer which form the legal basis of contracts between clients and Enterprise Ireland. Key Deliverables • Administer the full Enterprise Ireland (EI) grant applications process from receipt of application to drafting/acceptance of Letters of Offer. • Administer relevant EI online and offline applications systems in an efficient manner. • Represent clients’ grant applications via participation at relevant pre-approval Committee meetings in relation to proposals. • Issue Letters of Offer and other relevant legal documentation to successful applicants in an accurate and timely manner. • Work closely with sectoral and other colleagues in the organisation to advise and support them in progressing applications for grant support, addressing a wide range of grant related issues. • Ensure that existing processes and systems are continuously reviewed to improve efficiencies. • Respond effectively to all set targets and priorities. • Undertake other projects, assignments across the Grant management team from time to time. Functional Competencies (Key Skills & Knowledge) • Demonstrable experience in a regulatory environment of administering and processing information/data/figures methodically and accurately is essential. • Demonstrated capacity to comprehend complex information and data for onward dissemination and ability to communicate it clearly and effectively, orally and in writing, is essential. • Experience of managing and prioritising multiple tasks to meet challenging deadlines, coupled with strong attention to detail is essential • Experience of working within a team to achieve shared goals, objectives and targets. • Sound judgement and professionalism in decision making. • Ability to develop strong and mutually beneficial working relationships with stakeholders. • Experience of delivering an expert and efficient service to stakeholders. • A sound knowledge and understanding of EI’s financial and other relevant supports. • Experience of working with MS Office packages e.g. Outlook, Word and Excel coupled with an ability to learn new technologies and use EI’s specific software applications and systems. Enterprise Ireland Behavioural Competencies Results Focused The ability to be outcome and results focused with regard to business priorities and organisational goals, monitoring progress and adjusting approach ensuring delivery against the appropriate timescales. Innovation and Risk-Taking Actively encourages new ideas, experimentation and measured risk-taking, while always being on the lookout for opportunities to continuously improve business processes and efficiencies within Enterprise Ireland and client organisations. Problem Solving and Decision-Making The ability to be decisive and take tough decisions about clients, people and costs to deliver sustainable results, using the analysis of information and situations to make logical and sound decisions. Client Focused The ability to provide an excellent client service focusing on client needs and building and maintaining effective personal and business relationships to advance clients’ objectives and EI strategy. Communicating with Impact to Influence Others Communicates in a manner that will persuade, convince and influence their own staff and others, both internally and externally, in order to motivate, inspire or encourage them to follow a particular course of action. Teamworking Co-operates with colleagues, shares information and respects the opinions and values of staff members. Understands the skills, experience and knowledge of staff members and maximises how these can be utilised to the benefit of the department, the organisation and the client. Embracing & Leading Change Understands the business agenda of Enterprise Ireland and embraces changes for area of responsibility and for external and internal clients. Networking Establishes and maintains mutually beneficial relationships with colleagues and other networks for the purpose of sharing information. Acting / Leading with Integrity Communicates the EI purpose, values and approach, acting genuinely and with integrity, in a manner that builds trust and engages and motivates others Developing Yourself & Others Creates an environment that enables you and others to excel in terms of job performance. Salary Scale: €31,233 to €57,445 per annum contributory superannuation Rising to €59,318 by long service increments. €29,953 to €54,719 per annum non-contributory superannuation Rising to €56,483 by long service increments. Candidates should note that entry will be at the minimum of the relevant scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government Policy. ** Point of entry on this salary scale may differ from the minimum point of the scale if the successful candidate is a current public or civil servant. **
Clerical Officer
The Role The Clerical Officer role is a key support position within the MHC. The role provides a comprehensive general administrative and clerical support to a team and assists with the smooth, efficient and professional operation of the division. The successful candidate will have excellent customer service and communication skills. They will be required to engage and communicate effectively with various internal and external stakeholders including staff, members of the public, officials from government departments and public bodies, private sector bodies, disability organisations and others. The duties of the Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. As a Clerical Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. Key Responsibilities Under the overall direction of the relevant line manager, the Clerical Officer’s key duties and responsibilities include: • Providing administrative assistance; filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties; • Supporting line managers and colleagues; • Working as part of a team in delivering services; • Communicating and dealing with the public and for example, responding to queries and providing information face-to- face, by telephone or via email; • Using Information Technology on a daily basis, for example, spreadsheets, databases, email and the internet; • Maintaining high-quality records in a thorough and organised manner; • Checking all work thoroughly to ensure it is completed to a high standard; • Approaching work in a careful and methodical manner, always displaying accuracy, even when conducting routine and repetitive work; • Any other duties that are deemed appropriate by the line manager Reporting and Working Relationships The Clerical Officer is accountable to the Chief Executive of the MHC and reports directly to the relevant line manager within the team. Essential Requirements The candidate must possess, by the closing date, the following: • Level 6 or higher on the National Framework of Qualifications or 2+ years’ experience in a related role within the Public Sector • Demonstrated administrative/clerical experience • Experience using Microsoft Office packages • The requisite competencies to carry out the role as outlined below. Desirable The following criteria are considered desirable for the post: • Experience in dealing with regulatory and / or compliance matters • Understanding of mental health and / or mental health services • Experience of working within a customer services environment Competencies The person appointed to the role of Clerical Officer will be required to show evidence of the following competencies: Teamwork • Shows respect for colleagues and co-workers • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play his/her part Information Management / Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages, etc. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level • Completes work in a timely manner • Adapts quickly to new ways of doing things • Checks all work thoroughly to ensure it is completed to a high standard • Writes using correct grammar and spelling and draws reasonable conclusions from written instructions • Identifies and demonstrates initiative and flexibility in ensuring work is delivered and appreciates the urgency and importance of different tasks • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance Customer Service and Communication Skills • Actively listens to others and tries to understand their perspectives/ requirements/ needs • Understands the steps or processes that customers must go through and can clearly explain these • Is respectful, courteous and professional, remaining composed, even in challenging circumstances • Can be firm when necessary and communicate with confidence and authority • Communicates clearly and fluently when speaking and in writing Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies, etc. • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self-development and continuously seeks to improve personal performance Drive and Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service • Serves the Government and people of Ireland • Is thorough and conscientious, even if work is routine • Is enthusiastic and resilient, persevering in the face of challenges and setbacks • Is personally honest and trustworthy • At all times, acts with integrity How to Apply Eligibility to Compete Candidates must, by the date of job offer, be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa Selection Process The selection process will include: • Shortlisting of applications, • A competitive interview, and • Completion of all relevant checks as set out below Additional selection steps may be included. A selection board shall be established and shall use the essential requirements as referred to earlier in this candidate information booklet to shortlist candidates. Scoring at the shortlisting stage shall be based on the information contained in the application form. Therefore, it is in your interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications, and experience meet the requirements of the post. While candidates may meet the eligibility criteria of the competition, if the numbers applying for the post are such that it would not be practical to progress all candidates to the next stage of the selection, which is the interview process, the MHC may decide that a certain number of candidates shall only be progressed to the next stage. Candidates will be progressed through the various stages of the selection process based on their order of merit at each stage. Following the interview stage, the MHC shall produce a panel of candidates listed in order of merit. Not all those interviewed may be placed on the panel. Prior to recommending any candidate for appointment to a position, the HR team complete all relevant checks. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline or having accepted it, relinquish it, the MHC may at its discretion, select and recommend the next person on the panel for appointment and this will be based on the results of this selection process. The MHC is under no obligation to select a candidate from this panel. Please note that any offer of employment made to a successful candidate may be subject to satisfactory: • Reference verification, • Qualification verification, • Medical Assessment, and • Garda Vetting At the reference verification stage, referees sought will include your current employer and your next most recent employer. Conditions of Service Contract Arrangements A permanent, full-time contract of employment with the Commission will be offered to the Clerical Officer on terms and conditions determined by the Mental Health Commission, with the consent of the Minister for Health and the Minister for Public Expenditure and Reform. Salary The Clerical Officer salary scale (rates effective 1 March 2025) is as follows: €590.21 ⬧ €623.23 ⬧ €631.62 ⬧ €647.99 ⬧ €672.15 ⬧ €696.26 ⬧ €720.35 ⬧ €737.91 ⬧ €757.82 ⬧ €780.93 ⬧ €797.18 ⬧ €820.07 ⬧ €842.79 ⬧ €878.27 ⬧ €906.13¹ ⬧ €918.93² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if immediately before appointment you are a current serving civil/public servant. The rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Note: Salary for the purposes of calculation of superannuation benefits may differ from the above depending on individual circumstances Tenure The appointment will be based on a permanent contract of employment with the MHC. The probationary period will be for a period of nine months from the date of appointment. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary period in appropriate circumstances. During the probationary period, a staff member’s performance will be subject to review by the line manager to determine whether the staff member: (i) has performed in a satisfactory manner; and (ii) has been satisfactory in general conduct. Prior to completion of the probationary period a decision will be made as to whether the staff member will be retained. This decision will be based on the staff member’s performance assessed against the criteria set out in (i) and (ii) above. The detail of the probationary process will be explained to the staff member by the MHC on commencement of employment. Notwithstanding the preceding paragraphs in this section, the probationary period may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts 1973 to 2005. Location The usual place of work will be the Mental Health Commission, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment: The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business which conflicts in any way with his/her official duties, impairs performance or compromises his/her integrity.
Craft Gardener
The Position: Please note this panel is for the filling of posts from which the first filling will be to Dungarvan Presentation, Dungarvan. Craft Gardener Qualifications Character Each candidate must be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Each Candidate must, on the latest date for receipt of completed application forms - (a) Hold at a minimum, an Advanced Certificate in Horticulture (QQI Level 6), or equivalent qualification in Horticulture. (b) Have comprehensive experience in planning, planting and maintaining greens spaces and/or have a demonstrable aptitude for this type of work. (c) Have experience in the care and use of tools, machines and appliances used in the maintenance of parks, gardens and open spaces. (d) Have a thorough knowledge of the cultivation of plants, both indoor and under glass, as well as a good knowledge of decorative and landscape gardening; (e) Have had satisfactory experience of organising and setting out work and of supervising workers. (f) Hold a current, unendorsed, full driving licence (minimum Class B). Preferably, the successful candidate will demonstrate; (a) Hold a current Safe Pass Registration Card. (b) C1 licence would be a benefit. (c) Relevant experience in working in local authorities or similar. (d) Satisfactory working knowledge of experience of: · Computer based systems · Safety, health and welfare at work · Basic computer skills The ideal candidate will · Have satisfactory knowledge and a keen interest in horticulture, relevant to public open spaces, gardens and parks; · Have good communication skills and have the ability to engage with a wide range of people · Have good organisational skills; · Have the ability to work as part of a team; · Have the ability to organise their own work and work schedule in an efficient manner; · Be capable of working on his / her own initiative, in an independent environment and without constant supervision; · Demonstrate a willingness and ability to stay up-to-date and adapt to current developments within the sector; such as the protection and enhancement of biodiversity and the implementation of nature-based solutions in relation to climate change adaptation; Key Competencies · Local Government Knowledge · Knowledge and Understanding of Health and Safety · Motivation and interest · Communication and Teamwork · Initiative and problem solving Duties The person employed will be required to perform assigned duties exercising duty of care, in the interest of safety of oneself, fellow employees and the general public, at all times in compliance with Waterford City and County Council’s Health and Safety Management system. · Maintaining high levels of presentation within the parks, gardens and open spaces under the Council’s control; · Planting roadside trees and maintaining existing roadside trees; · Implementing landscape schemes and other projects, as required; · Checking the health of plants by identifying any pests or diseases and controlling them; · Preparing reports as may be required; · Requisitioning material / equipment, as required; · Being responsible for the safe and efficient usage of all tools, machinery and equipment under his / her control and ensuring that all such items are not misused, damaged or lost during working hours; · Ensuring that all works being carried out comply with the relevant Safety, Health and Welfare at Work Acts and Regulations, including the completion of Risk Assessment and Accident / Incident forms; · Undertaking any training course organised by the council which he /she is required to attend; · Implementing actions on climate change relating to nature-based solutions. · Implementation and management of pollinator supporting schemes. · Planning and maintenance of diverse grassland management. · Carrying out such other duties as required from time to time. PARTICULARS The post is wholetime, and pensionable. Wages Craftworkers Scale currently €788.63 (min) - €908.30 (max) per week. Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Environment, Community and Local Government. The salary will be fully inclusive and shall be determined from time to time. Holders of the post will pay to Waterford City & County Council any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of service which they are required by or under any enactment to perform. Rate of remuneration may be adjusted from time to time in line with Government Policy.Hours of Work: 39 hours per week Annual Leave: 25 days per annum (inclusive of Good Friday) Pension: The Local Government Superannuation Scheme applies Location: While the initial post will be in the Dungarvan Presentation Gang, Waterford City and County Council reserves the right to assign the successful candidate to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. InterviewCandidates at the interview will be assessed and marked on the following areas: Local Government Knowledge (100 Marks) · Displays a knowledge of the structure and functions of local government · Displays knowledge of current local government issues and advocates practical approaches to addressing them. · Holds a clear and realistic view of future trends and strategic direction of local government · Understands the role of Craft Gardener in this context. Knowledge and Understanding of Health & Safety (100 Marks) · Knowledge and understanding of Health & Safety legislation and practices · Is aware of the surrounding environment and can identify potential risks. · Pays due care to both own and others safety. · Application of relevant skills in the workplace Motivation and Interest (100 Marks) · Interpersonal & communication skills · Self-motivation and ability to work independently · Is comfortable doing routine work when the need arises Communication and Teamwork (100 Marks) · Ability to work as part of a team · Is respectful, courteous and professional, remaining composed even in challenging circumstances · Flexible in terms of working hours Initiative and Problem Solving (100 Marks) · Applicants are asked to demonstrate on the application form their competencies in the area of using their initiative and problem solving. Residence The successful candidate shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof. Code of Conduct/Organisational Policies Employees are to be required to adhere to all current and future Waterford City & County Council codes of practice including Code of Conduct of Employees and all current and future organisational policies including, but not limited to Health and Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management and Use of Electronic Equipment. A full list of relevant policies is contained on the council Intranet. Training Employees are required to attend and participate fully in training programmes as may be decided by the Council from time to time and to apply their learning in the course of their daily working activities. Transport and Licencing Requirements Successful applicants will be required to produce their Category B driving licence ahead of commencement in this role Reporting Arrangements Craft Gardener will report directly to the appropriate supervisor in the Section or to any other employee of Waterford City & County Council as the Chief Executive, Director of Services or other appropriate employee may designate for this purpose. Health & Safety Waterford City & County Council as an Employer is obliged to ensure, in so far as it is reasonably practicable the Safety, Health and Welfare at Work of all of its employees. Under the Safety, Health and Welfare at Work Act 2005, the County Council has a legal duty to exercise all due care and take all protective and preventative measures to protect the Safety, Health and Welfare of its employees. All employees also have a legal obligation under Safety and Health legislation to co-operate with management and not engage in any improper conduct or behaviour or do anything, which would place themselves or others at risk. Employees must not be under the influence of an intoxicant at the place of work. Employees must comply with all Safety and Health rules and regulations and attend all required Safety and Health Training.
Corporate Receptionist
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Customer Experience
Retail Store Manager
Petmania are currently recruiting for an Experienced Store Manager to lead our Westport Store The Petmania Store Manager is responsible for driving the performance of the store through various key focus areas. To qualify you should be an experienced people manager and passionate about encouraging people to deliver their best. You need to be curious about learning new ways of managing areas of our business that you might not be familiar with, such as our Grooming Studio, and ready to be a hands on leader on the sales floor. If you have actual experience in a grooming studio, either as a groomer or groomers assistant but have made the leap to management we would be particularly interesting in talking to you. This is a full time role and as it's retail we trade weekends so you will be expected to be here at least one weekend day per week. Some (but definitely not all) of the key responsibilities include; While retail management experience is essential in this role, we will happily teach you all you need to know about pet and product side of the business. You will also attend regular meetings with your fellow managers where we will update you as to what is new to the business. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Store Manager
We are currently recruiting for an Experienced Store Manager to lead our Athlone Store The Petmania Store Manager is responsible for driving the performance of the store through various key focus areas. To qualify you should be an experienced people manager and passionate about encouraging people to deliver their best. You need to be curious about learning new ways of managing areas of our business that you might not be familiar with, such as our Grooming Studio, and ready to be a hands on leader on the sales floor. This is a full time role and as it's retail we trade weekends so you will be expected to be here at least one weekend day per week. Some (but definitely not all) of the key responsibilities include; CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
