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Customer Experience Champion

PTSBCastlebar, County Mayo

Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: ·        Support in the day to day operation of customer service within the branch. ·        Provide an excellent level of customer service, further improving the customer experience with both over the phone and face to face interactions. ·        Take ownership and deal with customer queries in an effective, professional and compliant manner. ·        Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ·        Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ·        Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ·        Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. ·        Assist the Branch Lead and wider territory team with key customer relationships. ·        Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. ·        Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. ·        Perform the various roles in the branch on a rotation schedule on an ongoing basis. ·        Maintain knowledge of the regulatory codes and legislation impacting on day to day work. ·        Commit to continuous professional development and agree an annual performance and professional development plan with the manager. ·        Continuously reviews skills, and be flexible and open to feedback Requirements: Essential ·        A minimium of an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths) or 5+ years post Leaving Certificate experience ·        Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ·        Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment ·        Committed to and enjoys working in a sales environment Desired ·        Qualified Financial advisor – recognised qualification to permit the discussion of product information and provide advice to customers i.e. QFA, or APA in both Loans and Savings & Investments ·        Actively engaged in Continuous Professional Development & CPD Hours up to date ·        Significant experience in financial services ·        Excellent knowledge of all retail finance product, processes and procedures Fitness & Probity: CF3 & 4 Role This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.  Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Controlled Function 3 Individual Accountability Framework: CF 3 and CF 4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 hour agoFull-time

Customer Experience Champion

PTSBAshbourne, County Meath

Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: ·        Support in the day to day operation of customer service within the branch. ·        Provide an excellent level of customer service, further improving the customer experience with both over the phone and face to face interactions. ·        Take ownership and deal with customer queries in an effective, professional and compliant manner. ·        Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ·        Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ·        Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ·        Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. ·        Assist the Branch Lead and wider territory team with key customer relationships. ·        Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. ·        Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. ·        Perform the various roles in the branch on a rotation schedule on an ongoing basis. ·        Maintain knowledge of the regulatory codes and legislation impacting on day to day work. ·        Commit to continuous professional development and agree an annual performance and professional development plan with the manager. ·        Continuously reviews skills, and be flexible and open to feedback Requirements: Essential ·        A minimium of an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths) or 5+ years post Leaving Certificate experience ·        Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ·        Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment ·        Committed to and enjoys working in a sales environment Desired ·        Qualified Financial advisor – recognised qualification to permit the discussion of product information and provide advice to customers i.e. QFA, or APA in both Loans and Savings & Investments ·        Actively engaged in Continuous Professional Development & CPD Hours up to date ·        Significant experience in financial services ·        Excellent knowledge of all retail finance product, processes and procedures Fitness & Probity: CF3 & 4 Role This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.  Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Controlled Function 3 Individual Accountability Framework: CF 3 and CF 4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 hour agoFull-time

Customer Experience Champion

PTSBRoscommon

Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: ·        Support in the day to day operation of customer service within the branch. ·        Provide an excellent level of customer service, further improving the customer experience with both over the phone and face to face interactions. ·        Take ownership and deal with customer queries in an effective, professional and compliant manner. ·        Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ·        Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ·        Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ·        Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. ·        Assist the Branch Lead and wider territory team with key customer relationships. ·        Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. ·        Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. ·        Perform the various roles in the branch on a rotation schedule on an ongoing basis. ·        Maintain knowledge of the regulatory codes and legislation impacting on day to day work. ·        Commit to continuous professional development and agree an annual performance and professional development plan with the manager. ·        Continuously reviews skills, and be flexible and open to feedback Requirements: Essential ·        A minimium of an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths) or 5+ years post Leaving Certificate experience ·        Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ·        Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment ·        Committed to and enjoys working in a sales environment Desired ·        Qualified Financial advisor – recognised qualification to permit the discussion of product information and provide advice to customers i.e. QFA, or APA in both Loans and Savings & Investments ·        Actively engaged in Continuous Professional Development & CPD Hours up to date ·        Significant experience in financial services ·        Excellent knowledge of all retail finance product, processes and procedures Fitness & Probity: CF3 & 4 Role This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.  Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Controlled Function 3 Individual Accountability Framework: CF 3 and CF 4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR.

1 hour agoFull-time

Process Service Operator

AbbottFinisklin, County Sligo

ABOUT ABBOTT Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.s. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 6,000 people across ten sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. ABBOTT NUTRITION Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life. Primary Function / Goals / Objectives The Process Services Operator reports to the Operations Front Line Leader. The primary responsibilities of a PSO are: The operation of all equipment to support the moulding of components for medical devices including the installation of tooling and process troubleshooting and stabilisation. The operation of all equipment to support the extrusion of tubing for medical devices including the installation of tooling and process troubleshooting and stabilisation. The control and movement of materials in a warehouse environment to support all plant operations. MAJOR RESPONSIBILITIES

1 hour agoFull-time

Retail Opportunities

JD SportsCork

New store coming soon to Cork! If you would like to be part of this please apply! We are looking for Retail Managers, Supervisors, Visual Merchandisers, Full and Part time Sales Assistants. JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. The group now has over 3400 stores and is continuing to grow. Culture We inspire our people to reach higher levels of performance. To achieve these standards, we only recruit the best! All employees are highly skilled, self-motivated and in constant pursuit of perfection. Opportunities to progress arise quickly for those people with the right qualities and ambition. We encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Best Things (Dependent on position)  Please note due to the volume of applications we may not be able to respond personally to all applicants.

2 hours agoPart-timeFull-time

Operations & Supply Representative

Buymie Technologies LimitedCork€27,000 per year

AT BUYMIE WE BELIEVE IT’S ALL ABOUT BEING PERSONAL AND ATTENTIVE. OUR MISSION IS TO HELP AND IMPROVE OUR CUSTOMERS LIFE BY OFFERING CONVENIENCE AND FREEDOM WHILE DEVELOPING A BETTER CITY LIFE. As an  Operations & Supply Representative , you will work within the Operations team to support the introduction, training and onboarding of new personal shoppers onto the buymie network. You'll gain first-hand experience working in a high-growth technology company.  What you will be doing WHY US? buymie, is Ireland’s award-winning and fastest growing tech company. Since 2015 we have been delivering groceries, same day, in Ireland via our app. Buymie provides services to our customers, including CRM and performance marketing services. At buymie we are a close-knit, lively, and diverse team based in Ireland, the UK, and Armenia always looking for like-minded people to join us.

2 hours agoFull-timePermanent

Operations & Supply Representative

Buymie Technologies LimitedLimerick€27,000 per year

AT BUYMIE WE BELIEVE IT’S ALL ABOUT BEING PERSONAL AND ATTENTIVE. OUR MISSION IS TO HELP AND IMPROVE OUR CUSTOMERS LIFE BY OFFERING CONVENIENCE AND FREEDOM WHILE DEVELOPING A BETTER CITY LIFE. As an  Operations & Supply Representative , you will work within the Operations team to support the introduction, training and onboarding of new personal shoppers onto the buymie network. You'll gain first-hand experience working in a high-growth technology company.  What you will be doing WHY US? buymie, is Ireland’s award-winning and fastest growing tech company. Since 2015 we have been delivering groceries, same day, in Ireland via our app. Buymie provides services to our customers, including CRM and performance marketing services. At buymie we are a close-knit, lively, and diverse team based in Dublin, UK, and Armenia always looking for like-minded people to join us.

2 hours agoFull-timePermanent

Teacher Of English

CCMSDungannon, Tyrone

See attached job advert ​​​​​​​Permanent Full Time

2 hours agoFull-timePermanent

Teacher Of Science

CCMSDungannon, Tyrone

See attached job advert ​​​​​​​NB: Permanent Full Time

2 hours agoFull-timePermanent

Business & Sales Development Executive

Moore ConcreteBallymena, Antrim

We currently have an exciting opportunity for a full-time Business & Sales Development Executive to work as part of our dynamic Agriculture Sales team within Moore Concrete. The goal will be to strive to achieve the company’s vision to be a World Class company by maximising sales opportunities to achieve sales and gross profit targets. This role will provide the successful candidate the opportunity to sell our comprehensive range of agricultural products including Above Ground Slurry Stores, Surefoot Cattle Slats, Bunker Walls, and Oxfence range to the Agricultural and Commercial markets in the UK and Ireland through various channels such as telephone, email, trade shows and onsite visits. To excel in this role, you should have excellent communication skills and a understanding of the agricultural market. You will need to be able to build and maintain relationships with existing and new customers, identify their needs, and provide solutions that meet their requirements. Company benefits: An attractive salary and Performance Related Pay (PRP) will be offered to the successful candidate. Company benefits include pension, healthcare scheme, company sick pay, holidays, flexi time system, shopping discount scheme, free car parking and cycle to work scheme and life insurance policy. Hours of work: Standard hours will be Monday to Friday 8.00 – 5.00pm. 40 hours per week. Flexibility is required to work additional hours if needed. The role will be based in our main office in Ballymena however the successful candidate will be flexible to travel for business purposes as required, mostly GB & ROI. The main responsibilities of the role will include the following: - To identify business opportunities and convert these to orders to achieve the Company’s Targets. Liaise with the Agriculture Sales Manager and Head of Sales with a technically minded approach to develop regionalised sales strategies for standard products (Agri) Deal with inbound customer enquiries and covert to orders. Ensure enquiries are priced accurately and responded to within in the agreed timeframe. Maintaining and updating records on the company’s systems Weekly reporting on Sales Activity, including visit reports. Relevant administration tasks including order processing. Liaise with internal departments as required, including Production Planning, Production, Finance, Marketing, Quality, Technical and Despatch to ensure that customer requirements are effectively communicated. Attend exhibitions/trade shows, arrange, and attend customer meetings/site visits including farms and merchants and other company events as required. This role will involve extensive travel within the UK and Ireland, approx. twice per month. Any other duties within reason, as agreed through consultation with the Agriculture Sales Manager For full job details, please visit company website - www.moore-concrete.com/careers Closing date for applications: Friday 12th April 2024 @5pm Moore Concrete is an Investors in People Company and Equal Opportunities Employer

2 hours agoFull-time
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