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Job Purpose: The purpose of the Clerical Officer Grade III is to provide exceptional service delivery within the CVRRE Directorate in consideration of Patient Care and the Departmental Administration Team. The Clerical Officer Grade III will ensure that all duties, roles and responsibilities are completed to the required operational standards in line with the competency framework. KEY RESPONSIBILITIES Key Role and Responsibilities include and are not limited to the following: Service Delivery • Ensure confidentiality of patient records and adhere to GDPR regulations at all times • Use all functionality of available IT systems required to carry out your duties • Ensure effective delivery of all departmental administration duties (e.g. reception, clinic, telephone support, filing, mail sorting, photocopying, pulling charts, maintaining patient charts and case note records, etc.) • Receive, make and action telephone enquiries and refer to the appropriate personnel as necessary, liaising with Medical Secretaries, other Hospitals, Social Workers, etc., under the direction of your manager • Verify, amend and add relevant information on patient registration systems, including clinic appointments, clinic attendance, ward admission, ward and clinic discharge and transfer as appropriate to your role • Make arrangements and complete procedures associated with attendance, appointment allocation, discharge and transfer of patients • Arrange new / follow-up appointments, discharge and ambulance transport as requested by clinical staff • Maintain patient chart records and case notes in accordance with the healthcare records procedures, including making preparations for ward rounds or clinic as appropriate to your area • Ensure that medical certificates and correspondence are prepared and ready for signing by appropriate medical personnel as required and to ensure that all discharge letters to GP’s are correctly completed and filed • Deliver a professional and efficient service to Reception/Clinic/Diagnostic patients and Hospital staff in person/in writing and by phone • Participate in cross-cover and training within the Directorate as required, and to provide clerical assistance to other areas as necessary and as deemed appropriate by your manager • Participate in any new developments regarding IT that may be applicable to your role • Contact Technical Services Department/IMS/Facilities regarding maintenance work required, under the direction of your manager • Contribute effectively to service development / service improvement and work as part of the Administration Team towards Departmental Key Performance Indicators • Participate in training of new and replacement clerical officers, as well as providing handover of work as and when required • Undertake receptionist duties for all visitors as appropriate in accordance with the visiting policy and security systems • Report to the Supervisor on all queries / issues which cannot be resolved locally • Present MMUH in a professional manner at all times • Show drive and initiative in completing tasks • Perform such other duties as required from time to time • Order and maintain adequate stationary stock for your designated area • Ensure general tidiness and organisation of the work station and notice boards Planning and Organising • Approach and deliver all work in a thorough and organised manner • Follow MMUH policies and procedures in accordance with departmental standards and SOPs (Standard Operating Procedures) • Alert your Supervisor/Manager to current and potential risks as appropriate • Take responsibility for work completed, checking all work thoroughly and minimising errors • Attend any training which may be allocated by the Supervisor / ATM • Demonstrate efficiency and flexibility in ensuring that work is delivered (this may include fluctuations to your working hours, as determined by service requirements) Effective Communication Skills • Maintain good communication with the team at all times • Communicate effectively with other hospital-wide departments, directorates, stakeholders and external parties • Attend to patient and visitor queries in a professional, efficient and timely manner • Ensure necessary information is filtered to the appropriate parties involved in a timely manner • Possess a good level of listening skills, respond positively to feedback • Maintain composure during pressurised times • Show patience and tolerance when dealing with conflict • Communicate with confidence and in a clear manner with a positive approach General Responsibilities and Accountabilities Confidentiality You will be aware of the confidential nature of Hospital work and in particular, the right of patients to confidentiality. Policies & Procedures You are required to familiarise yourself with and adhere to all policy and procedural documents relevant to your position. Hygiene Standards The highest standard of hygiene must be maintained in the Hospital at all times and all staff members are responsible for ensuring compliance with the Hospitals requirements and standards with regard to hygiene. It is the responsibility of all staff to have a fundamental understanding of their individual responsibility in maintaining departmental & site hygiene standards. Health and Safety Ensure that effective safety procedures are in place to comply not only with the Safety, Health and Welfare at Work Act 2005 but also within the spirit of the Hospital’s mission, vision and values, and they are known and followed by staff. You are required to familiarise yourself with the requirements of employees under the Safety, Health and Welfare at Work Act 2005 and to promote a work environment that is compliant with the Safety, Health and Welfare at Work Act 2005. Each staff member is individually responsible for ensuring that the Hospital remains a safe place to work. Information Technology Ensure the most effective and efficient use of developments in information technology for administrative support in a manner, which integrates well with systems throughout the organisation. Business Continuity Management Business Continuity Management (BCM) is a holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders and reputation” (BS 25999) All Staff employed in the Mater Misericordiae University Hospital are obliged to: • make themselves familiar with the Organisational Business Continuity Plan • attend BCM education sessions provided for them • make themselves familiar with their individual roles as set out in their departmental business continuity plan if applicable and or the Organisational business continuity plan Note: The duties and responsibilities contained in the job description are a reflection of the present service requirements and may be subject to review and amendment to meet the changing needs of the Hospital. They are not exhaustive and may be reviewed by the Administration Team Manager at any stage. The incumbent will be required to maintain, enhance and develop their professional knowledge, skills and aptitudes necessary to respond to a changing climate. PERSON SPECIFICATION – CLERICAL OFFICER GRADE III Qualifications Leaving Certificate or equivalent (Relevant FETAC Level 5 or High School qualification) Experience 9 -12 months administration experience in a Hospital, Healthcare or Public Sector position Professional Skills/Core Competencies • Ability to work in a pressurised environment with good time management skills • Ability to communicate effectively and work well within in a team • Good level of administration skills with knowledge of administrative software • Ability to multitask and prioritise • Planning and organisational skills • Ability to provide innovative solutions to problems • Demonstrate flexible and adaptable approach to service needs • Ability to work to a high level of discretion/confidentiality Other Skills • Results-oriented work ethic • Ability to maintain resilience and composure
General Operatives Band 3 (Rural)
The Office of Public Works (OPW) invites applications for positions in the grade of General Operative Band 3 (Rural) in the OPW’s East Region Arterial Drainage Maintenance and Construction Services Division. OPW Areas of Responsibility • The OPW’s areas of responsibility include Heritage Services and Flood Risk Management. • As the lead agency for flood risk management in Ireland, the OPW is responsible for the maintenance of schemes completed under the Arterial Drainage Acts 1945 & 1995, and the Coast Protection Act 1963; and the construction of flood relief schemes under the Arterial Drainage Acts 1945 & 1995, and the Planning Acts in partnership with the relevant Local Authorities. East Region Drainage Maintenance and Construction • Operations within the East Region Drainage Maintenance and Construction Division are carried out using the “Direct Managed Works Model” consisting of a large direct labour workforce, supplemented as necessary by private sector suppliers and sub-contractors. • This is an Open OPW recruitment competition to which applicants with the minimum eligibility requirements may apply. • Persons who wish to be considered for appointment to the General Operative Band 3 (Rural) Arterial Drainage Maintenance and Construction position, and who meet the essential eligibility requirements, should submit a completed and signed application form. • The selection process may include a short-listing process, based on the information supplied on the application form, which will determine those to be invited to competitive interview. • The competitive interview process will be used by OPW to select the candidate that is deemed suitable for appointment to fill the position and a reserve panel, effective for a limited period, may be formed, and may be used to fill certain sanctioned fixed term or permanent positions that may arise in East Region Arterial Drainage Maintenance and Construction Services Division. • Placement on the panels does not guarantee nor imply that an offer of employment will be made to those placed on same. • In the event that an offer of an appointment is made, it will be made in the order of merit of those on the relevant panel regardless of the length of contract period offered and the specific area(s) in which the position would be based. • Appointments to approved positions of employment are made as and when considered appropriate by OPW management and will be subject to the candidate meeting the health and requirements for the position and achieving the required standard on a practical driving assessment. • Internal panels take precedence for appointment over open competitions. • Five separate panels will be formed for the various positions, in order of merit on each panel as determined by the Interview Board. General Operative Band 3 (Rural) - Arterial Drainage Maintenance & Construction Service positions • A. Arterial Drainage Maintenance positions managed by the Ardee Depot Area, in Counties Monaghan, Louth, Cavan, Meath, Dublin. • B. Arterial Drainage Maintenance positions managed through the Newtown (Trim) Depot Area in Counties Meath, Westmeath, Louth, Cavan, Kildare, Offaly. • C. Arterial Drainage Maintenance positions managed through the Mullingar Depot Area in Counties Westmeath, Longford, Cavan, Meath, Offaly, Laois. • D. Arterial Drainage Maintenance positions managed through the Castlebridge Depot Area in Counties Wexford, Waterford and Kilkenny. • E. Flood Relief Construction positions, which may be assigned to any locations in the East Region in Counties Louth, Cavan, Meath, Dublin, Westmeath, Kildare, Offaly, Laois, and Longford. Some examples of currently planned work locations are: • The Athlone Flood Alleviation Scheme, Athlone, Co.Westmeath • The Morell River Flood Management Scheme, Straffan, Co.Kildare • The River Dodder Flood Alleviation Scheme (Phase 3), Clonskeagh, Co.Dublin • The River Poddle Flood Alleviation Scheme, Kimmage, Co.Dublin • The Whitechurch Stream Flood Alleviation Scheme, Rathfarnham, Co.Dublin • The Clonaslee Flood Relief Scheme, Conaslee, Co. Laois • The Mountmellick Flood Relief Scheme, Mountmellick, Co. Laois • The Portarlington Flood Relief Scheme, Portarlongton, Co. Laois The following process will apply in relation to offers: • Candidates may indicate preferences for positions in either Arterial Drainage Maintenance or in Construction Services. • Candidates may refuse any offers of Fixed Term or Permanent positions for A, B, C, or D in Arterial Drainage Maintenance or E in Construction Services only once and one form of contract, whether Fixed Term or Permanent only once each. • If a candidate refuses either of the above options, no further offer will be made for that specific form of contract in a specific location within either Arterial Drainage Maintenance or Construction Services. • Candidate will however remain on other panels for which they have indicated a preference for the duration of the panel(s). • All offers are made in order of merit on reserve panels following a competitive interview process. Example: • Candidate Z indicates a preference for (1) Arterial Drainage Maintenance in Mullingar Depot area, (2) Arterial Drainage Maintenance in Newtown Depot area, and (3) Flood Relief Construction. • Candidate Z is offered a Fixed Term post in Arterial Drainage Maintenance in the area managed through the Mullingar Depot. • Candidate Z refuses this post, so he/she will not be offered a Fixed Term post in Arterial Drainage Maintenance in the area managed through the Mullingar Depot again. • Candidate Z will remain on the panel to be offered permanent post in Arterial Drainage Maintenance in the area managed through the Mullingar Depot. • Candidate Z will also remain on the panel for either fixed term or permanent post in Arterial Drainage Maintenance in the area managed through the Newtown Depot, and either fixed term or permanent post in Flood Relief Construction in geographic locations covered by the East Region. • If Candidate Z turns down each job offer in turn, he/she will slowly reduce their options and eventually not be offered Arterial Drainage Maintenance or Construction Service contracts of Fixed Term or Permanent, based in any of the selected geographic locations. Essential Eligibility Criteria: (at the closing date) • A current full, clean and current manual driving licence, category B & W;1,2 • Note: * (1) If your Irish driving licence is restricted to driving cars with an automatic transmission only (denoted by the code 78 appearing on the licence), you are not eligible. • Note: * (2) From 1 January 2021 if you are resident in Ireland and hold a UK/NI driving licence, it is no longer valid to drive here in Ireland. It is not legal for driving purposes and must therefore be exchanged. • It is vital that you have a valid driving licence and that you are legally allowed to drive in Ireland by exchanging a UK/NI licence for an Irish driving licence. Further information available on: www.ndls.ie • Current Safe Pass card;* • Note: ** Where a current Safe Pass card is not available, proof of successful completion of the Safe Pass Course prior to the closing date will be accepted. • Experience in Maintenance and/or Construction industry. • Failure to supply copies of requested documentary evidence, as detailed above, with your application will deem your application invalid and will therefore be disqualified. (Do not forward original documents with application form). • Original documents will be required if you are invited to interview. Salary: • €662.68 - €806.92 per week • The successful candidate will be paid at the appropriate point of the pay scale. • Payment will be made weekly by Electronic Fund Transfer (EFT) into a bank account of an officer’s choice. • Payment cannot be made until a bank account number and bank sort code has been supplied to the Office of Public Works. • Statutory deductions from salary will be made as appropriate. • Increments may be awarded subject to changes in the terms and conditions relating to salary increments in the Civil/Public Service generally. Additional Payments • Various subsistence/allowances are paid where appropriate. • Where applicable, overtime of time and a half or double time is payable for any hours worked in excess of 39 hours a week. Benefits • Competitive pay with yearly increments for satisfactory performance. • Public Sector pension. • Up to 25 days of annual leave. • Access to well-being programmes to support a healthy work-life balance. • Opportunity to avail of the ‘Cycle to Work’ scheme, and the tax saver public transport pass. • Opportunity to join the Public Service Credit Union. • Access to Shorter Working Year Scheme. • Facility to apply for career breaks. • Learning and development opportunities. • Opportunities for promotion through internal and open competitions. Leave Arrangements • Full paid maternity leave. • Parental leave. • Paternity leave. • Parents leave. • Adoptive leave. • Paid force majeure. • Paid bereavement leave. • Carers leave. • Paid study and exam leave. Annual Leave and Public Holidays • Annual Leave is granted in accordance with the provisions of the Organisation of Working Time Act, 1997. • Currently the maximum allowance is 25 days per annum. • Annual leave allowance for staff working less than full-time is calculated on a pro-rata basis to that of a full-time equivalent. • Good Friday is a fixed day of annual leave. • Public Holidays will be granted in accordance with the provisions of the Organisation of Working Time Act, 1997. Requirements and Principal Duties of a General Operative Band 3 (Rural) - (Arterial Drainage Maintenance or Construction Service Division) • Concrete works; shuttering; concreting; steel-fixing; block work. • Ground works including duct work, pipe work, hand-digging etc. • Plant operation, as appropriate to training received. • Manual spraying operations, as appropriate to training received. • Scaffolding, as appropriate to training received. • Assist with structure inspections. • Work on the construction and repair of bridges and other structures. • Work on channel maintenance operations and undertake all associated tasks i.e. remove silt and debris, fence, cut back foliage etc. • Assist with embankment inspections. • General maintenance of depots and installations. • Operation of plant/equipment, including chainsaws and pole saws. • Driving vehicles. • Maintain quality records (ISO) and communications, as required. The General Operative is required to: • Demonstrate flexibility and mobility, consistent with the needs of the service. • Contribute to and maintain a good team spirit and an effective team-working environment. • Remain calm while working under pressure when effectively dealing with incidents. • Make sound judgements in emergency situations. • Work on own initiative in accordance with manager/supervisor instructions whilst being an effective part of a larger team. • Apply excellent and effective interpersonal and communication skills coupled with a professional, polite and courteous manner when dealing with colleagues, management and the public. • Apply a positive, flexible and proactive approach to work allied with an ability to deliver an effective work presence. • Carry out all work in an efficient and safe manner, in accordance with the directions of the Engineer/Foreman, with regard to self, colleagues and the public through understanding, observance and application of Health and Safety requirements. • Successfully undertake training as and when required. • Be physically capable of meeting the full range of the requirements of the position. • Carry out other duties/works deemed by management as reasonable and appropriate to the grade and to the position. • Co-operate with the operation of and introduction of new work practices and technology e.g. tablets, smart phones, vehicle tracking, electronic information circulation incl. location reporting. Special working conditions apply: • Manual handling and lifting of awkward / heavy loads. • Mechanical lifting of awkward / heavy loads. • Environmental awareness. • Working at heights and in confined spaces. • Working in inclement weather conditions. • Management of traffic and assisting with plant mobilisation to and from sites. • Dealing sensitively with members of the public/property owners. • Hazards – sharps, chemicals, traffic, wildlife, uneven/soft ground, disorderly members of the public. • Working in or near water. • Working in large urban areas. • Working in isolated rural areas. • Working adjacent to overhead electric power lines and other utility infrastructure. • Appointees will be required to report directly to work, as directed by management, to any location in the areas under the responsibility of the assigned OPW Depot under which the position is being offered. Contacts with: • Staff of the Office of Public Works. • Local Authorities, semi-state and other service/utility providers. • Members of the public. • External contractors and suppliers. • Land/property owners. Reporting Relationship • The General Operative Band 3 (Rural) (Arterial Drainage Maintenance or Construction Service Division), will be assigned a location/function by the relevant Head of Section (Engineer Grade 1) and will report to the Engineer Grade 2 and any other person to whom authority has been assigned or delegated. • This job description is intended as a general guide to the range of duties and it is neither definitive nor restrictive. Citizenship Requirements • Eligible candidates must be: • (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway. • (b) A citizen of the United Kingdom (UK). • (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons. • (d) A non-EEA citizen who has a stamp 41 or a Stamp 5 visa. • Note: 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. • To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants • The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. • It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. • People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) • It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees under that Scheme, are not eligible to apply for another position in the same employment or the same sector. • Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) • The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). • It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. • The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. • People who availed of the VER scheme are not eligible to compete in this competition. • People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of noneligibility). Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) • The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. • In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for reemployment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. • These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Age • On the closing date for receipt of applications for this position, the following are the eligibility requirements with regard to age: • the minimum age requirement for potential applicants is 18. • the appointee will be a member of the Single Public Service Pension Scheme, as defined in the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Under the Scheme, retirement is compulsory on reaching 70 years of age. Outside Employment • The position is whole time and the officer may not engage in private practice or be connected with any outside business, which would interfere or conflict with the performance of official duties. • Clarification must be sought from line management where any doubt arises. • If, following appointment, the appointee is or intends to be engaged in or connected with any outside business or employment, the appointee is obliged to inform OPW HR Management (Operational) Division of such an intention. Ill-Health Retirement • For an individual who has retired from a Civil/Public service body on the grounds of ill-health his/her pension from that employment may be subject to review in accordance with the rules of ill-health retirement within the pension scheme of that employment.
General Operative
Principal Duties and Responsibilities
Payroll Executive
Contract Terms: Part Time THE JOB As a member of the Finance Team, you will be interacting with all our Employees, and within the local and Global business to ensure that all our employee payments are reconciled and paid in a timely fashion. You will also be working with the Finance team to ensure all payroll accounts are reconciled in a timely fashion and outstanding queries resolved. We are not looking for just ‘a numbers person’, but someone who is passionate about solving employee issues and can uncover the root cause of issues as they arise. The role requires an eye for detail and will be varied and involve working with a range of internal and external data sets, as well as building relationships with stakeholders internally and externally. The ideal candidate is reliable, efficient keen to learn about working in a Finance Dept, and thrives in a challenging, fast-paced environment. Knowledge or passion of multiple payroll systems is a plus. WHAT YOU WILL BE DOING Payroll LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Human Resource Officer
Remuneration The salary scale for the post is: 01/08/2025: 35,609 37,741 38,597 40,760 42,740 44,473 46,151 48,414 50,059 51,718 53,296 54,914 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Purpose of the Post To provide administrative support to the recruitment function within Connolly Hospital’s Human Resource Department and to support the execution of Connolly Hospital and the Dublin North and East Region’s Recruitment Strategy. Principal Duties and Responsibilities The position of Grade IV encompasses administrative responsibilities, which include the following: • Provide administration support to the end to end recruitment of temporary and permanent posts in conjunction with hiring manager, local processes, HSE Recruitment and Selection Guidelines and Public Service Appointment Guidelines. • Utilise IT solutions for recruitment services via the Applicant Tracking System (ATS) and Interview software system utilised throughout the Dublin North and East Region. • Support and guide candidates throughout the process, liaise and refer to the nominated supervisor or manager in relation to contractual arrangements as required. • Maintaining recruitment data base including national systems in place with regard to recruitment. • Report and update all stakeholders throughout the recruitment process. • Advise, educate and support hiring managers through the recruitment process. • Deal with candidate queries / complaints and maintain regular communication with candidates until queries are resolved or escalated. • Process candidate paperwork and pre-employment clearances associated with the recruitment process and ensure they are in line with GDPR and other regulatory requirements. • Provide administration support to Garda re-vetting processes. • Provide administration support to other areas or functions within the Human Resource Department as directed by the Recruitment Manager or HR Manager. • Participate and contribute towards general HR functions as directed by the Recruitment Manager or HR Manager. Administration • Ensure the efficient day-to-day administration of area of responsibility. • Ensure that deadlines are met and service levels maintained. • Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy. • Ensure that archives and records are accurate and readily available. • Maintain confidentiality of documentation, records, etc. • Maximise the use of technology in ensuring work is completed to a high standard. • Ensure line management is kept informed of issues. • Ensure that stakeholders are kept informed and that their views are communicated to middle management. • Organise and attend meetings as required. • Take minutes at meetings and prepare for timely circulation following meeting. Customer Service • Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficiencies. • Ensure that service users are treated with dignity and respect. • Act on feedback from service users / customers and report same to Line Manager. Medical Manpower Specific Duties: • Set up NCHDs for payment purposes. • Deal and respond to queries from past and present medical staff. • Maintain Medical HR email, answer all queries, circulate HR Circulars and notices to NCHD’s / Consultants. • NCHD Post Matching on NER / DIME system. • Ensure Garda vetting for staff are maintained and updated. • Complete work permit applications in a timely manner for set start dates. • Update & action TSS claims through the NER / DIME system. • Provide the administrative support to recruitment campaigns ensuring compliance with advertising process and interview board requirements. • Liaise with Consultant & relevant stakeholders to coordinate interviews and schedule interviews in a timely manner. • Provide admin support in during all steps of onboarding for NCHD rotations. • Any other duties that may be assigned from time to time inclusive of projects that may be required by Medical HR Department. Service Delivery and Improvement • Actively participate in innovation and support change and improvement initiatives within the service; implement agreed changes to the administration of the service. • Encourage and support staff through change processes. Standards, Policies, Procedures and Legislation • Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. • Ensure consistent adherence to procedures within area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Each candidate must on closing date for applications: Qualifications, Experience, etc. a) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or b) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish¹. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or c) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or d) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). And Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. ¹Note: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. Post Specific Requirements • Have satisfactory administration experience • Experience working in Human Resources recruitment function • Demonstrate knowledge of HR systems & tracking • Knowledge of HR Legislation, Policies & Procedures Skills/Competencies Technical & Professional Expertise Has a command over the technical/professional skills and knowledge required within the job holder’s role and continues to upskill to maintain high professional standards and continuous professional development requirements. Building & Maintaining Relationships Builds and maintains relationships with a network of people. Recognises the two way nature of relationships and works to develop mutually beneficial partnerships. Interacts with others in a manner that builds respect and fosters trust. Flexibility & Adaptability Works effectively within a variety of situations with individuals or groups. Adapts one's approach as the requirements of a situation changes; adjusts tasks and priorities when necessary. Accepts that changes in one’s role may be required from time to time. Attention to Detail Is thorough and precise when accomplishing a task showing concern for all aspects of the job; developing detailed plans; accurately checking processes and tasks. Communication & Interpersonal Skills Speaks and writes clearly, fluently and effectively to both individuals and groups; communicates in a manner that will persuade, convince and influence others, in order to motivate, inspire or encourage them to follow a particular course of action. Competition Specific Selection Process Shortlisting / Interview Short listing may be carried out on the basis of information supplied in your application form. The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the shortlisting stage of this process (where applied) will be called forward to interview. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Codes also specifies the responsibilities placed on candidates, feedback facilities for candidates on matters relating to their application, when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process, and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code Of Practice, Information For Candidates”. Codes of Practice are published by the CPSA and are available on www.hse.ie in the document posted with each vacancy entitled “Code of Practice, Information For Candidates” or on www.cpsa-online.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Tenure The current vacancies are specific purpose and permanent whole time. The post is pensionable. A panel may be created from specified purpose vacancies of full duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013.
Administrator
Salary : €30,744.00 per year Shift Pattern: 5 over 7 days (Tuesday to Saturday Working) At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It’s a great feeling, and you’ll get to experience it often. We are the home delivery network for Currys. Role overview: As part of this role, you’ll be responsible for: • Communicating with our internal and external customers • Assigning delivery drivers with their routes • Completing administrative tasks including producing data for reporting • Supporting the whole of the Currys team with queries or support where required People skills are one thing, but you’ll go a step further here by providing customer service that puts our customers first. You won’t stop in your pursuit of the best for your team, the business, our customers and yourself. You will need: • Some experience or exposure to providing customer service • Passion and enthusiasm for working in a fast-paced team • Experience with Excel and Word Why join us: Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Clerical Officer
Introduction The Department of Foreign Affairs and Trade intends to recruit personnel for Temporary Clerical positions in the Passport Service. Duties of the Passport Service role can include: 1. Verifying passport and citizenship (Foreign Birth Registration - FBR) applications and following up on incomplete applications with the customer. 2. Working in a team environment to meet target delivery dates. 3. Identifying and reporting potential compliance and other issues relating to passport and FBR applications to the team leader. 4. Working on passport production or dispatch teams. 5. Registration of customers’ entitlement documents. 6. Dealing with members of the public regarding their applications for passports or FBR face to face or through written and/or oral communication via phone, webchat or email. Resolving customer service queries, providing information on passport and citizenship legislation and policies. 7. Daily use of hardware and software, including scanning devices, pcs and the Passport Service’s application systems. 8. General administrative tasks as required. Requirements Essential for the job COMPUTER SKILLS - Training in the passport and foreign birth registration computer applications will be provided. However, proven ability to use computer systems and proficient keyboard skills is essential. COMMUNICATION SKILLS INCLUDING DEALING WITH THE PUBLIC - Strong, clear, written and oral communication skills - Confidence dealing with customer queries regarding applications over the phone or by correspondence. ABILITY TO PRIORITISE WORK AND OPERATE AS PART OF A TEAM - Ability to work to tight deadlines - Prioritising work on a daily basis depending on volume of applications - Actively contributing as part of the team ANALYTICAL SKILLS - Be able to apply strict guidelines in the processing of applications for passports and Foreign Birth Registration certificates in accordance with passport and citizenship laws. - Ability to review applications and make decisions to determine entitlement to an Irish passport or entry in the Foreign Births Register. - Ability to quickly and effectively examine a wide and varied range of entitlement documents. LANGUAGE SKILLS - Applications from candidates with Irish language and Irish Sign Language skills and who are willing to communicate with customers through Irish or through Irish Sign Language are welcome. Eligibility to compete Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration. References will be sought. The post will require special security clearance and will require completion of a form for Garda vetting purposes. In the event of conflicts of interest, candidates may not be considered for certain posts. Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission or a Stamp 5 permission. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) Incentivised Scheme for Early Retirement (ISER). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Environment, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. PRINCIPAL CONDITIONS OF SERVICE 1. General The appointment is to a temporary post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. 2. Salary The salary for this position, rate effective from 1 August 2025 is: Temporary Clerical Officer (PPC) €596.11 - €629.46 - €637.94 - €654.47 - €678.87 - €703.22 - €727.55 - €745.29 - €765.40 - €788.74 - €805.15 - €828.27 - €851.22 - €887.05 LSI 1 €915.19 – LSI 2 €928.12 The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Payment will be made weekly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. Upon appointment, you will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. 3. Tenure and Probation Assignments will be to a temporary position. The duration and period of a temporary contract will vary from post to post. There is no entitlement to a permanent position. Notwithstanding the above paragraph on tenure, we retain the right to consider holding a confined Selection Process for permanent appointment to certain positions within the Civil Service in certain limited circumstances. Any such process will be held in compliance with the Commission for Public Service Appointments (CPSA) Code of Practice. 4. Headquarters The successful candidates can be based in the Passport Office’s in Balbriggan, Cork, & Dublin 2 depending on their location selection in the application form. When absent from home and headquarters on duty appropriate travelling expenses and subsistence allowances will be paid subject to the normal civil service regulations. 5. Hours of Attendance Hours of attendance will be as fixed from time to time but will amount to on average not less than 41 hours and 15 minutes’ gross per week. Where extra attendance is necessary, payment or time off in lieu may be allowed in accordance with the Civil Service regulations. Full-time attendance in the office five days a week is required. 6. Annual Leave The annual leave for this position is determined by the number of hours worked. 7. Sick Leave Pay during properly-certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis in accordance with the provisions of the sick leave Circulars. Officers who are paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Employment Affairs and Social Protection to pay any benefits due to you under the Social Welfare Acts direct to the Department of Foreign Affairs and Trade. Payment of salary during illness will be subject to you making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. 8. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Civil Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are at www.singlepensionscheme.gov.ie. Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay, different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. Key provisions attaching to membership of the Single Scheme are as follows: • Pensionable Age: The minimum age at which retirement benefits are payable is the same as the age of eligibility for the State Pension, currently 66 years. • Retirement Age: Scheme members must retire on reaching the age of 70 years. • Career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are up-rated each year by reference to CPI). • Post retirement pension increases are linked to CPI. Pension Abatement If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during their re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Department of Education and Skills Early Retirement Scheme for Teachers Circular 102/2007 The Department of Education and Skills introduced an Early Retirement Scheme for Teachers. It is a condition of the Early Retirement Scheme that with the exception of the situations set out in paragraphs 10.2 and 10.3 of the relevant circular documentation, and with those exceptions only, if a teacher accepts early retirement under Strands 1, 2 or 3 of this scheme and is subsequently employed in any capacity in any area of the public sector, payment of pension to that person under the scheme will immediately cease. Pension payments will, however, be resumed on the ceasing of such employment or on the person's 60th birthday, whichever is the later, but on resumption, the pension will be based on the person's actual reckonable service as a teacher (i.e. the added years previously granted will not be taken into account in the calculation of the pension payment). ill-Health-Retirement Please note any person who previously retired on ill health grounds under the terms of a superannuation scheme are required to declare, at the initial application phase, that they are in receipt of such a pension to the organisation administering the recruitment competition. Applicants will be required to attend the CMO’s office to assess their ability to provide regular and effective service taking account of the condition which qualified them for IHR. Appointment post ill-health retirement from Civil Service If successful in their application through the competition, the applicant should to be aware of the following: 1. If deemed fit to provide regular and effective service and assigned to a post, their civil service ill-health pension ceases. 2. If the applicant subsequently fails to complete probation or decides to leave their assigned post, there can be no reversion to the civil service IHR status, nor reinstatement of the civil service IHR pension, that existed prior to the application nor is there an entitlement to same. 3. The applicant will become a member of the Single Public Service Pension Scheme (SPSPS) upon appointment if they have had a break in pensionable public/civil service of more than 26 weeks Appointment post ill-health retirement from Public Service 1. Where an individual has retired from a public service body his/her ill-health pension from that employment may be subject to review in accordance with the rules of ill-health retirement under that scheme. 2. If an applicant is successful, on appointment the applicant will be required to declare whether they are in receipt of a public service pension (ill-health or otherwise) and their public service pension may be subject to abatement. 3. The applicant will become a member of the Single Public Service Pension Scheme (SPSPS) upon appointment if they have had a break in pensionable public/civil service of more than 26 weeks. Please note more detailed information in relation to pension implications for those in receipt of a civil or public service ill-health pension is available via this link or upon request to PAS. Pension Accrual A 40-year limit on total service that can be counted towards pension where a person has been a member of more than one pre-existing public service pension scheme (i.e. non-Single Scheme) as per the 2012 Act shall apply. This 40-year limit is provided for in the Public Service Pensions (Single Scheme and other Provisions) Act 2012. This may have implications for any appointee who has acquired pension rights in a previous public service employment. Additional Superannuation Contribution This appointment is subject to the Additional Superannuation Contribution (ASC) in accordance with the Public Service Pay and Pensions Act 2017. Note: ASC deductions are in addition to any pension contributions (main scheme and spouses’ and children’s contributions) required under the rules of your pension scheme. For further information in relation to the Single Public Service Pension Scheme please see the following website - www.singlepensionscheme.gov.ie. Secrecy, Confidentiality and Standards of Behaviour: Official Secrecy and Integrity During the term of the probationary contract, an officer will be subject to the Provisions of the Official Secrets Act, 1963, as amended by the Freedom of Information Act 2014. The officer will agree not to disclose to unauthorised third parties any confidential information either during or subsequent to the period of employment. Civil Service Code of Standards and Behaviour The appointee will be subject to the Civil Service Code of Standards and Behaviour. Ethics in Public Office Acts The Ethics in Public Office Acts will apply, where appropriate, to this appointment. Prior approval of publications An officer will agree not to publish material related to his or her official duties without prior approval by the Chairperson of the Authority or by another appropriate authorised officer. Political Activity During the term of employment the officer will be subject to the rules governing public servants and politics. All circulars are available on the website www.circulars.gov.ie or from the Personnel Section. The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate(s). FORMAT OF THE COMPETITION Application and Selection Process 1. Applications must be submitted using the offical application form. The application form is available on the website. CVs will not be considered as applications. Applications must be typed and submitted in Word or PDF format. 2. Closing date for completed applications is 5pm on Monday 29th September 2025. Late applications will not be accepted. Completed applications can be emailed to passportTCO@dfa.ie 3. Candidates must supply a scanned copy of a valid, government-issued Photo ID with their application. Applications made without a valid, government-issued Photo ID will not be considered. 4. Depending on the number of applications received, a shortlisting process may be used to select a number of candidates to be invited to interview. All applications will be acknowledged. If you do not receive an acknowledgment within three working days of applying, please contact passportTCO@dfa.ie. All queries should be submitted in writing in the first instance to passportTCO@dfa.ie. NOTE: Eligibility may not be verified by the Department until the final stage of the process. Therefore, those candidates who do not possess the eligibility requirements, and proceed with their application, are putting themselves to unnecessary effort/expense and will not be offered a position from this campaign. Selection Method The methods used to select the successful candidate for this post may include: • Shortlisting of candidates on the basis of the information provided in their application. • A competitive interview. Admission to the competition The admission of a person to a competition, or invitation to attend interview, or a successful result letter, is not to be taken as implying that the Department is satisfied that such a person fulfils the requirements. Candidates with Disabilities Candidates who would like to avail of reasonable accommodations are asked to submit a medical report. The purpose of the report is to provide the Department with information to act as a basis only for determining reasonable accommodations where appropriate. These reports must be submitted by the competition closing date. Specific candidate criteria In addition to fulfilling the eligibility criteria set out, candidates must; o Have the knowledge and ability to discharge the duties of the post concerned; o Be suitable on the grounds of health and character; o Be suitable in all other relevant aspects for appointment to the post concerned; o If successful, they will not be appointed to the post unless they; - agree to undertake the duties attached to the post and accept the terms and conditions under which the duties are, or may be required to be performed; and - are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position.
Clerical Officer
Primary Duties and Responsibilities: Northern Ireland and waiting list initiative transfers from NTPF/HSE. - Booking hotels - Maintaining data bases - Booking investigations, Physio and Convalescence - All relevant patient’s letters, finance forms and reports sent to relevant Trusts/NTPF/HSE and GPs. To stand in for GP line personnel in absence of GP Liaison. To cover for secretaries for annual leave. Drive quality in the department and ensure it is compliant to relevant standards. Maintain an awareness of the privacy of patients in relation to all activities. Create a culture of accountability openness to change; respect for the individual and teamwork that supports the achievement of our goals. Create and promote healthy working relationships. Demonstrate behaviour consistent with the values of the clinic. Communicate with relatives and visitors of patients as required. Actively participate in the Clinic’s accreditation programme and the ethos of continuous quality improvement and implement and maintain procedures in the department. Contribute to the development of an organizational culture which is conducive to the establishment and maintenance of good staff morale. Work closely and liaise with patients, consultant’s secretaries, referring GP, referring physiotherapists, theatre managers, ward managers, Wellness Staff, Sports Medicine Staff, Physiotherapy Staff, Radiology Staff, Finance team. Ensure that appropriate health and safety and fire and other statutory regulations are adhered to. Change management – drive and facilitate the changes required to meet the needs of the department. Ensure incidents, near misses, involving patients and staff are documented and reported in accordance with Clinic’s procedures and guidelines. Create and promote healthy working relationships. Setting and monitoring standards. Contribute to the development of an organisational culture which is conducive to the establishment and maintenance of good staff moral. Development and implementation of Clinic policies and procedures. Qualifications & Experience: Educated to secondary level. Experience in the acute clinic setting an advantage. Self-directed and an ability to work independently. Self starter with initiative and drive and an ability to think creatively and laterally. Focused with ability to multi task in a pressurised environment. Diplomatic and tactful with the ability to build and maintain relationships. A team player with an open and flexible attitude. Excellent communication skills – written and verbal. Computer literate including use MS suite. Flexibility to work in a dynamic environment. Be able to identify potential difficulties and formulate solutions Goal orientated Ability to identify and engage in new initiatives to improve the patient experience. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable. Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
Tax, Manager
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Tax Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Manager Job Description & Summary The PwC R&D incentives group is a leading provider of R&D Incentive services to Pharmaceutical and engineering companies in Ireland. Our team provides consultancy services to large multinational and indigenous Irish companies in assisting them with their R&D Incentive programs, such as R&D tax credit and grant claims. The R&D tax credit and RD&I grants play a critical role in attracting and funding high-value investment in Ireland and driving Irish innovation jobs in the Pharmaceutical and Life Sciences (PLS) sector. What we do: Our R&D team works with PLS and engineering clients to assist them with the preparation and submission of their R&D tax credit claims to Irish Revenue, grant submissions to the Industrial Development Agency (IDA) and Enterprise Ireland (EI). The work that we undertake with clients can include the following: Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Creativity, Domestic Restructuring (Taxes), Embracing Change, Emotional Regulation, Empathy, Inclusion, Income Tax Provisions, Intellectual Curiosity, Learning Agility, Optimism, Partnership Tax, Professional Courage, Relationship Building, Retail and Consumer (Taxes), Self-Awareness, Service Excellence, Strategic Questioning, Tax Credit, Taxes {+ 9 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 665480WD Location: Dublin Line of Service: Tax Specialism: General Tax Consulting
Senior Associate, Tax
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Tax Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Senior Associate Job Description & Summary The PwC R&D incentives group is a leading provider of R&D Incentive services to Pharmaceutical and engineering companies in Ireland. Our team provides consultancy services to large multinational and indigenous Irish companies in assisting them with their R&D Incentive programs, such as R&D tax credit and grant claims. The R&D tax credit and RD&I grants play a critical role in attracting and funding high-value investment in Ireland and driving Irish innovation jobs in the Pharmaceutical and Life Sciences (PLS) sector. What we do: Our R&D team works with PLS and engineering clients to assist them with the preparation and submission of their R&D tax credit claims to Irish Revenue, grant submissions to the Industrial Development Agency (IDA) and Enterprise Ireland (EI). The work that we undertake with clients can include the following: Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Domestic Restructuring (Taxes), Embracing Change, Emotional Regulation, Empathy, Inclusion, Income Tax Provisions, Intellectual Curiosity, Learning Agility, Optimism, Partnership Tax, Retail and Consumer (Taxes), Self-Awareness, Tax Credit, Taxes, Tax Incentives, Tax Legislation, Tax Modeling, Tax Policy, Tax Provisions {+ 4 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 665477WD Location: Dublin Line of Service: Tax Specialism: General Tax Consulting
