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Main duties and responsibilities: To undertake daily cleaning of the building in line with Health & Safety Standards. The cleaner will work within a team to ensure that the healthcare facility is kept to the highest standards of cleanliness. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cleaner
Main duties and responsibilities: Responsible for general cleaning duties, ensuring all tasks are performed safely and efficiently under the direction of the Cleaning Supervisor. We are looking to hear from anyone with skills in these areas CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cleaner
Main duties and responsibilities: Responsible for general cleaning duties, ensuring all tasks are performed safely and efficiently under the direction of the Cleaning Supervisor. We are looking to hear from anyone with skills in these areas CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cleaner
Main duties and responsibilities: Responsible for general cleaning duties, ensuring all tasks are performed safely and efficiently under the direction of the Cleaning Supervisor. We are looking to hear from anyone with skills in these areas CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Support Officer
About Avfuel: Avfuel is a leading independent global supplier of aviation fuel and services. Headquartered in Ann Arbor, Michigan, Avfuel connects a diverse array of aviation customers with the systems and solutions needed to attract more business and to conduct operations efficiently and effectively. Airlines, freight and cargo companies, corporate flight departments, airports and municipalities, fixed-base operators (FBOs), crop dusters, helicopters, and the military represent just some of the customer types that benefit from Avfuel’s innovative fuel and service solutions. Avfuel’s global network includes a fueling network of more than 3,500 worldwide locations and more than 675 Avfuel-branded FBOs throughout North America and Europe. Aircraft owners and operators benefit from solutions including less-than-retail rates on jet fuel through Avfuel Contract Fuel, international flight support and trip-planning solutions through Avplan Trip Support, and AVTRIP loyalty rewards, while FBO and airport customers have access to reliable supply, advantageous training and operational systems, marketing support, credit and financing, tax assistance, and a variety of aviation insurance coverages through Avsurance Corporation. Avfuel is focused exclusively on aviation. We continue to solicit and incorporate the insight of pilots, flight departments, and FBOs as we add and adapt our offerings. We’re not in the business of simply selling fuel and services – we’re in the business of connecting people, companies, and cultures. Description: The primary role of this position is sales support with associated operational responsibilities. The successful candidate will be trained to be well versed in all Avfuel products, primarily focused on supporting the Avfuel Contract Fuel Network by providing dedicated support to our Contract Fuel desk. Responsibilities: • Responsible for handling quotes and fuel authorisations for 3,000+ locations globally, serving 4,000 flight departments totalling 16,000 + aircraft. • Supporting the European sales team with administrative duties and follow up calls to prospective and existing customers. • Supporting operation staff with FBO and customer service duties, invoice processing and light aircraft handling duties. • Promote the Avfuel/Avflight brand and contract fuel program. Qualifications: • Must have and aptitude for phonetics and radio communications where required. • Work well under pressure, coping with a diverse, highly procedural industry while maintaining a flexible approach to all aspects of your work. • Must be able to resolve customer request, questions and complaints regarding Avflight services or products. Requirements: • Flexible working hours including shift and weekend work. Initially working from 0600 – 1400 local, Monday to Friday. • In good health - a medical certificate is required to grant an Airside driving permit. • All staff must comply with company Health & Safety policy in addition to operating procedures and any Ground Staff Instructions issued by the Operations Manager. • A desire to further your skill set through relevant industry training.
Assistant Principal (AP) Transfer Pricing
1. About Revenue Who Are We? Revenue is the Irish Tax and Customs administration and is a large, decentralised organisation with offices in over 30 locations nationwide. Revenue’s mission is “To serve the community by fairly and efficiently collecting taxes and duties and implementing customs controls”. We are a highly responsive and progressive organisation with a reputation for excellence and our core values of respect, professionalism, collaboration, agility, and integrity are at the heart of our culture and how we operate. In 2024, Revenue collected over €107 billion net in taxes and duties for the Exchequer, and €30 billion in non-Exchequer receipts on behalf of other Government Departments, Agencies and EU Member States. Revenue is also responsible for customs trade facilitation and frontier control. Our workforce of almost 7,000 people supports compliance for 4.4 million employments, 0.3 million employers, 0.9 million businesses, 0.3 million VAT traders, 0.1 million customs traders and 1.4 million property owners. The skills, capability and professionalism of our people, the flexibility of our structures, and our ability to harness and support innovation in technology and business practices are key to our success. Revenue's Organisational Structure outlines the type of work done by each of our divisions. 2. The Role 2.1 Job Description The Assistant Principal plays a key leadership role in Revenue’s compliance functions making a strong contribution to the delivery of Revenue's strategic objectives. Two panels1 may be created from this competition: • Transfer Pricing – Audit and Compliance • Transfer Pricing – International Taxation. 2.2 Transfer Pricing – Audit and Compliance The Assistant Principal in this role will be responsible for conducting transfer pricing risk assessments and compliance interventions, to include transfer pricing audits. The Assistant Principal will have the capacity to undertake these interventions and the ability to lead and direct a team conducting a number of such interventions. They will be expected to challenge and confront non-compliance in the area of transfer pricing. The Assistant Principal will also provide transfer pricing support and advice to colleagues across operational divisions in Revenue. 2.3 Transfer Pricing – International Taxation The Assistant Principal in this role will be involved in international transfer pricing matters including resolving transfer pricing-related tax disputes with foreign jurisdictions and assisting in Ireland’s participation in OECD and EU transfer pricing policy developments. The Assistant Principal will be a Competent Authority2 and will have the capacity to resolve Mutual Agreement Procedures (MAPs) and negotiate Advance Pricing Agreements (APAs) and the ability to lead and direct a team in that work. 2.4 Why Work for Revenue? Making a Difference A career in Revenue is meaningful, varied, challenging and interesting, and can encompass a wide range of activities in the areas of tax and excise, administrative law, and ICT. Revenue staff enjoy rewarding and challenging careers with work ranging from direct engagement with individual taxpayers, businesses, and tax agents; to policy development and analysis; investigative work; legal services; and frontier management to name but a few. Our staff work both independently and as part of a team in a dynamic environment. We offer exciting opportunities to solution-orientated people whose values align with ours to help us be a high performing and responsive tax and customs administration. Learning and Development Revenue recognises the value of investing in its staff and developing their skillsets both to their benefit and to the benefit of our overall capability as an organisation. Revenue provides excellent opportunities for personal and career development, as well as lifelong learning in leadership, management, and technical skills. Equality, Diversity, and Inclusion Revenue is an equal opportunities employer. We recognise and respect the cultural diversity within our workforce, nurturing a culture of dignity and respect for all, with a team dedicated to supporting diversity, inclusion, and wellbeing. Environment We acknowledge our duty within our workplace and to the wider environment. We encourage approaches that reduce our carbon footprint by communicating and managing sustainable practices in our offices, as well as engaging with ‘Green’ Public Procurement policies in securing goods and services. Work-Life Balance In addition to the personal and professional fulfilment of positively impacting on Irish society and the support that Revenue offers its staff in achieving this, other benefits to a career in Revenue include: • Stable employment following a one-year probationary period. • Flexible working hours. • Option to apply for a shorter working week/ year following probation and subject to approval. • Blended working opportunities: while requests for blended working may be facilitated, some on-site attendance will be required in all roles, in line with business needs. 3. Person Specification The Assistant Principal (Transfer Pricing) role is a key management position within Revenue and the Assistant Principals appointed will be expected to make a strong contribution to the continuous development of Revenue’s transfer pricing capacity and capability. Applicants for both panels should have all the abilities required of an Assistant Principal. In particular, they must demonstrate, by reference to specific achievements in their work or academic career to date, that they have a proven record of effective performance and the knowledge required for the role(s) for which they are applying. A description of the Assistant Principal competencies is set out in the Appendix. All applicants must have: • A good technical understanding of transfer pricing and the ability to further develop these skills. • Practical experience of working on, or leading transfer pricing projects such as transfer pricing planning, preparing transfer pricing documentation, benchmarking, transfer pricing audits, transfer pricing dispute prevention or resolution, cross border transfer pricing controversy cases or the valuation of Intellectual Property. • An understanding of how multinational businesses operate from both a legal and commercial perspective and how their transfer pricing policies and/ or tax planning/ tax mitigation strategies impact on risk. • Relevant knowledge and experience of the Irish tax system, law and practice. • Excellent communication, networking and influencing skills. • The ability to work on their own initiative and as part of a team. 3.1 Responsibilities The Assistant Principal will have responsibility for a wide range of functions, including: General Role Responsibilities (both panels) • Analysis of complex transfer pricing issues • The management of a case base and engaging with taxpayers and tax advisers • Drafting internal Revenue instructions and providing guidance to taxpayers • Interacting with other Revenue managers • Coaching and mentoring of staff and the transfer of skills • Preparing reports and recommendations on issues arising for senior management and demonstrating awareness of strategic issues • Contributing to the effective running of the relevant Transfer Pricing Branch. Transfer Pricing – Audit and Compliance • Appraisal, identification and assessment of transfer pricing risk • Managing and undertaking risk-driven transfer pricing audits and other transfer pricing compliance interventions to protect the Irish corporate tax base • Providing operational transfer pricing support to colleagues in other operational divisions in Revenue. Transfer Pricing - International Taxation • Timely completion of transfer pricing MAP and APA cases with Ireland’s tax treaty partners • Developing and maintaining strong relationships with competent authorities of foreign jurisdictions • Assisting in Ireland’s participation in OECD and EU transfer pricing policy developments • Providing transfer pricing technical support to other areas within Revenue. 4. Location This is a nationwide competition. Please select your location preferences when completing the application form. You must only select a location where you would be prepared to take up a position and you may only select a maximum of 2 locations. Please also note you may not change your location preferences after the closing date of this competition. Revenue may, subject to business needs, offer posts in other locations which were not cited as location preferences at application stage. If this occurs, offers would be made in strict order of merit from the panel established. Revenue has modern, flexible, and family-friendly working policies, which include opportunities for blended working. In blended working arrangements, some office attendance in your location preference (and occasional attendance in other locations) will be required in all roles, in line with business needs. Successful candidates are required to remain in their assigned location for a minimum of two years Revenue has an active mobility policy; appointees may apply to move to an Assistant Principal level role in Revenue or another Government Department under mobility arrangements after 2 years in the post. 5. Essential Entry Requirements Candidates must have obtained, on or before, Wednesday, 11 June 2025: a) A minimum of Level 8 on the National Framework of Qualifications (Honours Bachelor’s Degree level) having taken either economics, taxation, accounting, law, business, statistics, analytics or a financial discipline as a major subject in the final degree examination OR qualification as a tax adviser, accountant, solicitor or barrister (i.e., membership or entitlement to membership of a recognised professional body in these areas) AND b) A minimum of 2 years’ relevant transfer pricing experience in a large professional firm, a large corporate business, or a Public Sector Organisation. 6. Application Process 6.1. Completing the Form The application form must be fully completed and submitted correctly to the specified e-mail address. Please note the following information carefully: • The application form is an MS Word document with restricted editing. • You are strongly advised to complete and submit this form well in advance of the deadline. • There is a Guidance on Completing the Form section at the end of the document. Read this in advance of completing the form for hints and tips on how to enter content. • On completion, please save the document as “AP Transfer Pricing 2025 - Your Name”. You will be required to attach it to an email for submission once completed. • Please return in MS Word format only. PDFs will not be accepted. • Should you experience any difficulties completing the form, please contact CSDOpenRecruitment@revenue.ie. 6.2. Submitting the Form Submit the application form, with the subject line “AP Transfer Pricing 2025 – Your Name” to Revenue_Open_Recruitment4@revenue.ie. This email address is for completed applications only. • Incomplete forms or forms submitted in the incorrect format will not be processed. • It is not advisable to submit more than one version of your application form. If more than one version is received before the closing date and time, only the most recent version will be used in the competition. • Earlier versions, although submitted, will not be processed after the closing date and time. • No extensions will be given, and for this reason, it is crucial that you submit your application form well in advance of the closing date and time. • Do not send a link to a file-sharing platform. 6.3. Deadline for Receipt of Applications Closing date and time: Wednesday, 11 June 2025, at 13:00. Applications cannot be accepted after this date and time. 6.4. Photograph A passport style photograph must be inserted into the application form, please see our instructions on Inserting a Photo. 6.5. Queries Please forward any queries to CSDOpenRecruitment@revenue.ie. 6.6. Curriculum Vitae/Cover letter A Curriculum Vitae and Cover letter is not required and should not be submitted. 6.7. Proficiency in Irish Candidates are asked on the application form to indicate if they are interested in an Irish speaking role, should such a role arise during the lifetime of the panel. Revenue will note the interest declared by a candidate and if a role requiring fluency in Irish is available, the candidate’s competency will be tested when coming under consideration for assignment. 7. Selection Methods 7.1. Potential Selection Methods These may include some or all of the following: • Shortlisting of candidates based on the information contained in their application form. • A competitive in-person interview based on the information contained in the applicant’s application form and the essential competencies and experience required for the role. This may include a presentation relevant to the role (topic will be identified when candidates are scheduled for interview). Candidates are not permitted to use any type of recording equipment at any stage of the selection process. This applies to any form of sound recording and any type of still picture or video recording, whether including sound recording or not, and covers any type of device used for these purposes. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible Candidates must be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 permission4 or a stamp 5 permission. To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28 June 2012 to Personnel Officers introduced, with effect from 1 June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Terms and Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary: Personal Pension Contribution (PPC Rate) The salary scale for the position of Assistant Principal in Revenue, as of 1 March 2025, is as follows: Personal Pension Contribution (PPC) €80,668 €83,639 €86,651 €89,672 €92,690 €94,431 €97,474 (LSI1) €100,530 (LSI 2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years’ satisfactory service at the maximum of the scale. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
HR Coordinator
Overview of the role: The successful candidate will assist and support the HR team with administrative HR tasks to support the delivery of HR policies, procedures, and processes within the company. We are looking for an enthusiastic driven HR professional to join the team. As a dynamic and progressive company, we encourage our employees to be ambitious and forward thinking so if you are seeking continued growth and have a drive to progress within an organisation Veolia Ireland can offer you career enhancement opportunities and the learning and development supports to achieve your goals. Day to day of the role: Please note: If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland. If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland. Information on legislation and guides to the procedures in relation to obtaining greencard permits ,work permits, spousal/dependant permits is available on the Department of Jobs, Enterprise and Innovation website.
General Operative
Inland Fisheries Ireland has a vacancy for a General Operative which is an excellent opportunity for a highly motivated person. The ShRBD historically has a large angling structure portfolio, given the nature of the mixed stock fisheries and the requirements for coarse angler access. Much of the infrastructure was constructed during the last TAM programme (1970’s and 1980’s). A lot of the infrastructure went into disrepair and requires ongoing resources to maintain and upgrade. For the last two years, the recruitment of the General Operatives has hugely enhanced our ability to tackle these infrastructure repairs. The fact that this team is solely dedicated to angling development has proved efficient in terms of the specific skills, efficiency working around ground conditions and weather and intricately knowing the locations, types of structures and specific requirement for different areas. To date, most of our dangerous structures have been decommissioned, repaired or replaced, largely through the recruitment of this resource. In a lot of cases, the structures were removed first and depending on demand and stakeholder needs, are systematically being replaced. A further priority list of structures was identified post the 2022 ORIS programme, for the upper and lower Shannon. There are a number of repairs which will need to be completed, to both reduce IFI’s liability and to meet the demands from stakeholders. We have had several positive communications on the new plastic structures constructed throughout the catchment and we had representations to complete/retain other structures. The funding has already being granted and this provides a perfect opportunity, funded externally, to address the existing liabilities we have and to develop new and improved angling infrastructure ABOUT US Inland Fisheries Ireland are the environmental agency responsible for protecting, managing and conserving Ireland's inland fisheries and sea angling resources. More information can be found by visiting our website . VISION, MISSION & VALUES Vision To place the inland fisheries resource in the best sustainable position possible for the benefit of future generations. Mission To protect, manage and conserve Ireland’s inland fisheries and sea angling resources and to maximise their sustainability and natural biodiversity. Values REMUNERATION The salary scale for the position is at the level General Operatives as applies in Inland Fisheries Ireland, it is an 15-point scale: Point 1 €35,043.64; Point 2 €35,806.72; Point 3 €38,315.81; Point 4 €38,315.81; Point 5 €38,340.94; Point 6 €38,444.59; Point 7 €38,540.19; Point 8 €38,640.38; Point 9 €38,722.16; Point 10 €38,846.54; Point 11 €38,944.44; Point 12 €39,053.85; Point 13 €39,165.57; Point 14 €39,380.94; Point 15 €39,596.31 (IFI General Operatives Grade PayScale as of 01.03.2025). Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. New entrants to the public sector will start on Point 1 subject to Haddington Road Agreement and subsequent Government Agreements. GARDA VETTING Please note that the successful candidate will need to go through a Garda Vetting process and complete safeguarding training before they can take up their role. By applying for this role, you give Inland Fisheries Ireland permission to process your personal information through the National Vetting Bureau and if any disclosure of information which comes to light is deemed to put children and vulnerable adults at risk, you may not be able to take up the role. TENURE This post is offered on a fixed term contract which is expected to last until the end of November 2025. APPLICATIONS A cover letter and up to date Curriculum Vitae should be submitted by midnight on Wednesday 18th of June 2025. Late applications will not be processed. Short listing will be based on information provided in the Cover Letter and CV. Canvassing will disqualify. Inland Fisheries Ireland is an equal opportunities employer.
Account Sales Representative
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description What is the purpose of this Role? Sales of new merchant accounts Which jobs(s) does this Role report to? Direct line reporting: 5. Control Function Disclosure This role has been identified as a Controlled Function (“CF4”) under the Central Bank of Ireland’s Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose. Please see link below to the US Bank Core Behaviours Guide that is available to view on MyHR https://itsmnow.service-now.com/myhr?id=usb_hrsd_kb_article&sys_id=6d794342dbbf941c1546a09e1396196a . Elavon supports Equal Opportunity and is regulated by the Central Bank of Ireland. The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits : We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine. Posting may be closed earlier due to high volume of applicants.
Mobile Technology Manager
Remuneration The salary scale for the post is (as at 01/03/2025): €81,444 - €98,231 per year New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post The office of Technology & Transformation has offices throughout Ireland, and it is expected that the successful candidate will work from one of these locations .(listed below) The Chief Technology Officer is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · HSE Offices Navan Road, Kells Co. Meath, A82 H3C7 Oifigí an FSS, Bóthar na hUaimhe, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There is currently one permanent and whole-time vacancy available. A panel may be created for the post from which permanent and specified-purpose vacancies of full or part time duration may be filled. Informal Enquiries Campaign Lead: Erica Byrne Contact details: recruitment.TechnologyAndTransformation@hse.ie Details of Service Technology & Transformation is the HSE office responsible for the delivery of technology to support the delivery of IT enabled healthcare across Ireland. Technology & Transformation embraces all voice, video and data communications technologies and provides one central management point for all purchases of hardware, software, telecommunications, cloud-based solutions, ICT developments and advisory services. Technology & Transformation is charged with implementing the Digital Health Framework for Ireland 2024-2030 Strategy, which focuses on empowering patients, enhancing workforce capabilities, enabling connected care, driving data-driven services, fostering innovation within the digital health ecosystem, and establishing secure foundations. This ensures that technology supports healthcare efficiently and effectively throughout the entire system. The core aim of the Technology & Transformation Ireland strategy is to improve population wellbeing, enhance health service efficiencies, and create economic opportunities through technology-enabled healthcare provision. For more details, access the Digital Health Framework for Ireland 2024-2030 Strategy here ( https://www.gov.ie/en/publication/0d21e-digital-for-care-a-digital-health-framework-for-ireland-2024-2030/ ) Reporting Relationship(s) The post holder will report to the Head of Business Enterprise Solutions (BES) , Chief Technology Officer, and Technology & Transformation. Purpose of Post The Mobile Technology Manager will play a crucial role in driving the strategic direction of the HSE mobile technology division, leading a team of talented professionals and ensuring the successful delivery of mobile services focusing on the strategic areas of user-centric design, identity, network, application development, device management, and security controls. Principal Duties and Responsibilities Principal Duties & Responsibilities include: · Establish with the Head of BES, agreed objectives for the performance of the functions for which he/she is responsible primarily with respect to cellular mobile operations · Develop and execute a comprehensive mobile technology strategy, spanning user-centric design, identity, network, application, devices and security controls, that is aligned with the HSE’s Digital for Care Strategy. · Lead, inspire, and mentor a team of mobile technology professionals, fostering a collaborative and innovative work environment · Collaborate with cross-functional teams to define and prioritise mobile development projects and initiatives · Stay updated with industry trends and emerging technologies, ensuring HSE remains at the forefront of mobile innovation · Ensure that all strategic programmes and projects are resourced in line with the Technology & Transformation projects prioritisation model · Lead procurement of solutions to deliver services for which he/she is responsible · Contract Management: Manage the ICT services provided by mobile partners to the HSE, to ensure that contracted service levels are achieved · Financial Management of relevant budgets, ensuring compliance with HSE National Financial Regulations (NFR) · Critical Incident Management (CIM): Manage the Technology Office issues in the raising and resolving of incidents that fall under this process · To work closely with CSIRT (Cyber Security Incident Response Team) to resolve incidents and alerts · Provide information on outcomes and performance indicators · Responsibility for the management of the 3rd level support escalation path from the Helpdesk to ensure issues are addressed in timely manner · Implement robust, secure telecommunications to ensure the confidentiality, integrity and security of HSE data across the organisation. · Working closely with other Technology & Transformation areas, to ensure telecommunication mobile operations are secure by design and aligned with IT security strategy, policy and standards · Research and maintain current knowledge of national and international trends in mobile Infrastructure (physical and services) and project areas for which the person has responsibility and have practical experience in support of this area · Enable clinical innovation through the implementation of an efficient, effective mobile telecommunications operating environment · Develop strong business relationships with key service leads in the area for which the person has responsibility · To act as spokesperson for the Technology Office/ Business Enterprise Solutions Office, as required · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Design and document telecommunications mobile operations standards for internal and external use The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant operational experience working at a senior level in an ICT environment, as relevant to this role, including experience of defining mobile architecture · Significant experience in procurement, budget planning, financial management and resource management processes · Significant experience in implementing and managing complex change including a strong delivery record in ICT enabled change projects with specific mobile telecommunications experience · Significant experience in managing relations internal and external with senior stakeholders and contractors, as relevant to the role and to ensure maximum project impact Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Need to have full Driving Licence with own transport to fulfil the requirements of the role as this post will involve travel. · Flexibility, as some out of hours working may be required (the post holder may be required to travel within Ireland at short notice and respond to tight deadlines.) Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Excellent knowledge and understanding of cellular mobile technologies across the following pillars: o Mobile User-Centric Approach: Expertise in designing and implementing solutions that prioritize user needs, ensuring healthcare professionals have access to the right devices, applications, and support to enhance productivity and patient care o Mobile Identity: Expertise in Single Sign-On (SSO), Multi-Factor Authentication (MFA), access controls, and Active Directory (AD) integration to ensure secure and seamless user access. o Mobile Applications: Proficiency in developing and managing mobile applications that meet the specific needs of healthcare professionals, ensuring they are user-friendly, secure, and integrated with existing systems to facilitate efficient workflows. o Mobile Networks: Proficiency in APN technologies, Private LTE, and eSIM solutions to facilitate reliable and secure connectivity for healthcare professionals. o Mobile Device Management: In-depth knowledge of enrolment architecture, Unified Endpoint Management (UEM), Mobile Device Management (MDM) platforms, device lifecycle management, and Bring Your Own Device (BYOD) policies to optimize device usage and security. o Mobile Patch Management Solutions: Familiarity with strategies and tools for effective patch management to maintain device security and compliance. o Mobile Endpoint Security Solutions: Comprehensive understanding of Data Loss Prevention (DLP), security policies, threat defence mechanisms, and encryption techniques to protect sensitive healthcare data on mobile devices. · Knowledge of the Health Service, including HSE reform and Sláintecare, and an understanding of the Digital Health Framework for Ireland 2024-2030, which sets out a clear ambition for the future of digital health in Ireland, are essential. Key components of this framework include: o Patient as an Empowered Partner: Enhancing patient access to health information and care options. o Workforce and Workplace: Providing a digitally skilled workforce with the necessary tools. o Digitally Enabled and Connected Care: Ensuring coordinated health data flow across systems. o Data-Driven Services: Utilizing analytics for service demand evaluation and resource management. o Digital Health Ecosystem and Innovation: Unlocking innovative solutions for improved patient and workforce experiences. o Secure Foundations and Digital Enablers: Establishing governance and a secure infrastructure. · Significant knowledge and understanding of typical service management methodologies and approach. · Significant knowledge and understanding of procurement including managing procurement at a national Office of Government Procurement (OGP) and European level, Official Journal of the European (OJEU). · Significant knowledge of Operational Management incorporating Resource, Financial, Planning and Vendor Management and in particular, public services experience being an advantage · Excellent ICT technical project report-writing skills · Ensure own knowledge of Mobile Technology is underpinned by both theoretical knowledge acquired through appropriate training and research, such as specialist vendor training and practical experience. Desirable certifications for this role include but not limited to: o Certified Information Systems Security Professional (CISSP) o Project Management Professional (PMP) o Certified Mobile Device Security Analyst (CMDSA) o Certified Mobile App Developer (CMAD) o Mobile Device Management (MDM) Certification (e.g., from VMware, Microsoft, or IBM) o Certified Information Security Manager (CISM) o CompTIA Security+ o Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) o ITIL Foundation Certification (for service management best practices) These certifications will enhance the candidate's ability to effectively manage and secure mobile technologies within the HSE framework. Communications & Interpersonal Skills Demonstrate: · Excellent ability to present information concisely and confidently when speaking and writing, tailored to specific audience groups · Excellent ability to build relationships with colleagues, partners and a wide range of internal and external stakeholders · Excellent ability to lead others in fostering good communication and collaboration practices in the work environment Team and Leadership Skills Demonstrate: · Demonstrates evidence of strategic management skills (defining strategy, service planning, implementation and managing own work and that of others and delegating within resource capacity) · Significant experience in managing and leading a team in changing work practices in a challenging environment · Significant experience of leading and managing a team effectively with a ‘can do’ attitude, leading by example, coaching and supporting individuals as required · Significant evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available · Significant experience of working as part of a team with a mixed programme of work and moving with ease between concurrent projects · Significant experience in the ability to work with multi-disciplinary team members and stakeholders to facilitate high performance, developing and achieving clear and realistic objectives · Have a demonstrated ability to address performance issues as they arise · Flexibility and willingness to adapt, positively contributing to the implementation of change Commitment to Providing a Quality Service Demonstrate: · Significant experience in the design and lead out of service delivery initiatives · Significant evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation · Significant evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external stakeholders · Commitment to developing own knowledge and expertise and that of your team and to using this knowledge to enhance the work environment · Significant evidence of setting high standards of performance for self and others, ensuring accurate attention to detail and consistent · A commitment to continuing professional development · A commitment to adherence to procedures and current standards within area of responsibility Planning and Organising Skills Demonstrate: · Evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation, and an ability to implement and manage change and business processes · Significant experience in strong planning and organising skills including awareness of resource management and the importance of value for money · The ability to use resources effectively, challenging processes to improve efficiencies where appropriate · The ability to take ownership and accountability for the management of projects and resources and to take responsibility for the delivery of agreed objectives · Significant experience in ability to manage deadlines and effectively handle multiple tasks within a busy environment · The ability to use computer technology effectively for the management and delivery of results · The ability to embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring the team knows how to action changes · Significant experience in ability to implement and manage change and business processes · Significant experience in the ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology to deliver results and assigning work to others as appropriate under strict deadlines · A logical and pragmatic approach to workload, delivering the best possible results with the resources available Evaluating Information, Problem Solving & Decision Making Demonstrate: · Significant effective problem-solving capacity in complex work environments · The ability to quickly grasp and understand complex issues and the impact on service delivery · Significant experience in the ability to gather and analyse information from relevant sources, weighing up a range of critical factors to develop solutions and make decisions as appropriate · The ability to make sound decisions with a well-reasoned rationale and to stand by these decisions · Significant experience in the ability to develop new proposals and put forward solutions to address problems in a timely manner
