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Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Host
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Lounge Host to join our team based at the Causeway Lounge, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at our BSG Engineering, Magherafelt. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Plant Engineer
Salary: Scale 6, NJC Spinal Column Points 20-24 (plus employer pension contribution) x2 Fixed Term for 18 Months Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. As a member of the Plant Maintenance Team the post holder will be required to support the Plant Supervisor to ensure the efficient operation and control of the mechanical and electrical services, together with the maintenance of fabric, fixture and fitting at the Dundonald International Ice Bowl and outlying facilities. The post holder will assume other delegated duties appropriate to the post reasonably assigned by management. Curious to learn more? Full details of the role are in the job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
Digital Marketing Officer
KEY PURPOSE OF THE JOB The postholder will be responsible for implementing the Visit Lisburn & Castlereagh digital marketing and social media activity, supporting the delivery of key objectives and targets, promoting the Council area as a leading tourism and leisure destination in line with the Council’s Tourism Strategy and Action Plan 2025-2030. The role will support the Council’s tourism growth by showcasing local attractions, events, and hospitality offerings across web and social media platforms. The role will involve close engagement with local tourism and hospitality businesses, as well as key external stakeholders such as Visit Belfast and Tourism NI, to ensure cohesive and impactful destination marketing. KEY DUTIES AND RESPONSIBILITIES Support the Tourism Development Manager to plan and deliver digital communications that promote the Council’s tourism products and align with the wider Council Tourism Strategy. Coordinate digital messaging across council departments to ensure consistent and effective communication in support of tourism initiatives. Plan, create, and implement social media campaigns, managing day to day activities across platforms to support tourism messaging and drive engagement. Prepare and publish engaging content across social media platforms and online channels to enhance the Council’s tourism profile and online presence. Oversee the Council tourism presence on social media platforms such as Facebook, Instagram, X (formerly Twitter), TikTok, and relevant blogs, ensuring content is timely and shared with industry stakeholders. Develop interactive features and content for the Council’s tourism website to boost user engagement and gather insights through online market research. Design and distribute e zines and digital newsletters to promote tourism offerings, while supporting online customer engagement and data collection. Deliver training and provide support to Council teams to enhance their digital communication skills and effectiveness. Monitor, measure, and analyse the performance of social media and digital campaigns; report on outcomes to inform future strategies and optimise results. Utilise web analytics tools to track trends, user behaviour, and digital engagement, contributing to audience growth and improved reach. Develop and enhance working relationships with relevant partners and stakeholders to create joint marketing campaigns and expand the council’s digital audience. Monitor and manage the Council’s online reputation, escalating concerns or criticism to the Tourism Manager as appropriate. Create and manage blog content and other digital materials to support and amplify tourism marketing efforts. Utilise emerging digital trends, technologies, and shifts in public engagement, including influencer activity and community driven platforms. Undertake supplementary responsibilities assigned by the Tourism Development Manager, to include participating in the interchange of duties to provide coverage for sickness, annual leave, and staff vacancies. Ensure compliance with Council policies and procedures, including Safeguarding, Health & Safety and Equality Legislation, and operate within the highest standards of organisational skills and personal behaviour, which reflect the core values and behaviours of the organisation. Ensure the provision of high standards of customer care across all the services provided by the Unit and promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation of the Council. Note: The post holder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Qualifications / Experience It is essential that applicants possess at least one of the following: 1.1 – A third level qualification (e.g. HNC, HND, NVQ Level 4, or Degree) in a relevant field such as Communications, Digital Marketing, Tourism, or a related discipline. 1.2 – A minimum of three years’ employment experience in digital communications within a tourism, hospitality or events environment to include; • Development, delivery, and analysis of digital communications strategies. • Use of web analytics tools to evaluate online performance and guide campaign direction. • Management of multiple digital platforms including websites, Facebook, Instagram, TikTok, X (formerly Twitter), and multimedia content creation (e.g. videos, blogs, podcasts, imagery). Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of five years’ experience in each of the areas. Knowledge • Knowledge of content management systems (CMS), basic HTML editing, and the interpretation of web analytics to track audience behaviour and digital reach. Skills • Working knowledge of image editing skills and the ability to prepare engaging digital content. • Ability to use own initiative to organise and plan workload to deliver outcomes in a timely manner. • Ability to build and maintain effective relationships and trust with internal and external stakeholders. General A full current driving licence valid in the UK and access to a car or have access to a form of transport that enables you to carry out the duties of the post. Applies only to applicants who have a disability under the Disability Discrimination Act. Qualifications / Experience It is desirable for applicants to have: • Experience in the use of digital analytics and social media management tools (e.g. Hootsuite, Sprout Social). • Experience of Digital Marketing in the public sector.
Vehicle Maintenance Fitter
Salary: Scale 6, NJC Spinal Column Points 20-24 (plus employer pension contribution) x 1 Permanent Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. As a member of the Operational Services Team the postholder will be required to: Be responsible for the effective and efficient maintenance of the Council’s entire vehicle fleet including refuse vehicles, commercial trucks, light vans, tractors, heavy plant and grounds maintenance equipment. Diagnosing, repairing and maintaining heavy commercial plant/vehicles including servicing and preparation for PSV’s and MOT’s, periodic vehicle safety checks, preventative maintenance and daily response maintenance/repairs. The post holder will assume other delegated duties appropriate to the post reasonably assigned by management. Curious to learn more? Full details of the role are in the job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
Dispenser/trainee Dispenser
We have an excellent opportunity for a qualified Part Time Dispenser/Trainee Dispenser to work in our Clandeboye Road branch in Bangor. Working 16 hours per week on a permanent basis, between 9.00am and 6.00pm Monday to Friday, and 9.00am to 5.30pm Saturday, according to the rota. The successful candidate will be working 24 hours per week on a temporary basis for approximately 6 months to cover a period of absence. Additional hours may be required from time to time and applicants must be fully flexible to work according to the rota. Working as part of a team duties can include; sales of over the counter medicines, providing customers with information on symptoms and products, prescription receipt and collection, date checking, and the ordering, receiving and storing of pharmaceutical stock. Applicants must have excellent communication skills and have the ability to work accurately with attention to detail. Essential Criteria
Team Leader
Purpose of the Job As part of the Living Options Services, the Team Leader will be a part of the management team and will support the Registered Manager to meet the Residential Care Homes Regulations (Northern Ireland) 2005 and DHSSPS Residential Care Homes Minimum Standards, August 2011. They will: • Support the Day Services Manager to develop and implement personalised care/support plans and individual risk assessments to meet individual needs. • Support the Day Services Manager to ensure the delivery of quality care and support. • Support with the management budgets and resources. • The Team Leader will mentor and supervise the Support Team. The Team Leader is responsible for developing programmes of activities, providing a range of activities to meet the assessed personal needs of individuals who attend Day Services. The Team Leader is responsible for delegating responsibilities to support staff to ensure these programmes are met. The Team Leader will support the Day Services Manager to develop and implement personalised care/support plans and individual risk assessments to meet individual needs. The team leader will work as part of the Day Services team promoting inclusion in the community and maximising independence. The role requires participation in the delivery of person-centred care, including personal care and promotion of a team approach at all times with positive and constructive working relationships for the benefit of the service user. They will support the Day Services Manager to ensure the delivery of quality care and support. Team Leaders will also support with the management of budgets and resources effectively. The Team Leader will mentor and supervise the support team. Salary/ Hourly Rate Hours of Work £15.14 per hour 30 hrs per week Flexibility is required to ensure the needs of the service are met. Team Leaders must be available to work unsociable hours and on public holidays on a rotational basis. Working patterns can be discussed further at interview stage. Closing Date Length of Contract 21st May 2026 Permanent Our Benefits • Annual Leave 6.4 weeks days pro rata in each leave year (inclusive of statutory days). This increases to 7.4 weeks after 5 years’ service and 7.8 weeks after 10 years’ service. • Annual incremental pay increases on agreed salary scale. • Auto-enrolment pension scheme, 5% employee contribution and 4% employer contribution. • Occupational Sick Pay that increases with service, up to 6 months full pay and 6 months half pay after 5 years’. • Free car parking as well as tea and coffee. • Paid annual NISCC registration fees (Cost reimbursed by Cedar). • Investor in People Platinum accredited organisation with commitment to development of the staff team through training and learning opportunities. • Employee Assistance Programme including access to 24/7 Doctors support. • Westfield Healthcare cashback scheme. • Special offers at over 600 leading high street and online retailers. • Cycle to work scheme Our Vision, Mission and Values Our Vision is an inclusive society for all. Our Mission is to support individuals and families living with disability, autism and brain injury to live the lives they choose. Our Values are Collaboration, Equality, Dignity, Achievement, Resilience. Key Duties and Responsibilities The Job • Delegating care tasks as per service user requirements and ensuring that these are carried out to the acceptable standards. • Ensure staff provide support that follows service user’s care plans. • Managing staff team to ensure the health safety and wellbeing of service users, staff and others • Fulfilling the role of the person in charge of a shift in the absence of the Day Services Manager. • Ensure that all service users are supported as individuals. • To be competent in all areas of practice and ensure that knowledge is current, and evidence based. • Provide support, direction and supervision to the support workers and act as a role model at all times. • Take the lead on ensuring all support workers are competent and report any concerns to the line manager. • Ensure that service user person centred plans are maintained in line with Croft Communities Record Keeping principles and guide Support Workers on how to maintain a high standard of such. • Act as an advocate for service users’ putting their best interests first and foremost whilst ensuring the health and safety of all who receive and deliver services. • Demonstrate a caring attitude always for both service users and colleagues. Internal Processes • Lead the shift and support staff to follow service users care plans. • Ensure a well led service and promote positive team working at all times. • Address any service, staff related or service user issues in a timely manner in adherence with Croft Communities policy and procedures. • Effectively report on any deficits within rotas that could impact negatively on the operational running of the service. • Ensure documentation is recorded accurately and appropriately in compliance with Croft Communities requirements and that records made, and personal information used are in compliance with the Data Protection Act and GDPR Requirements. • Develop the staff team in contributing to the writing, implementing and reviewing of care plans which reflect the interests and wishes of the individual service user. • Ensure budgetary compliance in relation to use of resources for example, the delivery of commissioned hours, use of agency staff, management of petty cash and service resources. Service Users • Support service users through their process of transition and take on key working responsibilities. • Get to know service users, their needs and interests. • Overall responsibility for the day to day running of the service. • Lead and support the staff team to assist and encourage service users to make decisions based upon informed choice, recognising their responsibilities and increase independence. • Assist service users with personal care and support tasks, such as washing, dressing, eating and using the toilet whilst maximising their independence. • Lead / oversee the implementation and evaluation of Care Plans and assessment by the staff team and review in order to address identified need. • Work with colleagues and other health and social care professionals to provide individual care plans. • Observe, monitor and record service user’s physical and emotional well-being and promptly report any changes to the Registered Manager. • Be fully involved with statutory multidisciplinary teams and assist with assessment and review of service users’ needs. • Assist in the safe moving and handling, transferring and repositioning of service users if required. • Organise, chair and minute regular service user meetings. • Promote and support relationships which enable individuals to integrate into the life of the local community. • Work directly with service users in planning their holidays or short breaks and to accompany them as appropriate. • Lead and support staff team to organise meaningful activity, support social and recreational activities for service users in Day Services and outside in the community. • Assisting service users’ to establish, maintain and retain relationships with peers, families, carers and significant others. • To support service users with nutritional needs as per care plan i.e. following SALT recommendations. • To administer prescribed medication in accordance with Cedars Medication Procedure. • Record and report any Adverse Incidents/Accidents and potential or actual safeguarding concerns immediately to Registered Manager • Encourage service users’ opinions and suggestions to be listened to and their personal matters dealt with in a sensitive manner • Take responsibility for receiving and receipting all service user monies and monitoring petty cash expenditure. • To undertake driving duties as and when required which will enable the service users to attend their chosen work placements/day care and recreational activities. • To work in partnership with staff within Croft Communities and external agencies to ensure delivery of a holistic service. Administrative Tasks • Ensure daily records of care provided are maintained within service user files and iPlanit, maintain all other records as required. • Ensure effective communication systems are maintained and utilise current electronic recording system (iPlanit). • Report any changes in, or concerns about, individual service users to the Registered Manager. • Have responsibility for the accuracy, security and confidentiality of service user records • Ensure unusual, complex or difficult situations are addressed and reported, referring to Registered Manager at all times • Ensure all RQIA and other regulatory standards are adhered to and support all staff members through the inspection process. • To follow Croft Communities Service User Finance Policy and Procedure at all times • Support individual service users’ to manage their finances as per their finance plan • Take responsibility for receiving and receipting all service user monies • Take responsibility for receiving and receipting any allocated petty cash expenditure • Understand and have an awareness of all Croft Communities Policies and Procedures and work within these. • To attend meetings as required e.g. staff meetings, service user reviews, etc. • To participate in all internal and external training opportunities as required. • To participate in individual/group coaching and development as per Croft Communities policy and procedure. Health and Safety • Be involved in the support of new or less experienced staff undertaking similar duties. Providing guidance in accordance with Croft Communities Policies and Procedures • Work in a way that meets the statutory requirements of employees under Health and Safety at Work. • Be aware of and act in accordance with Croft Communities Health and Safety Policy • Conduct all activities in a manner which is safe to themselves and others • Report the repairs or maintenance concerns or issues in the accommodation to the appropriate individual • Participate in cleaning tasks to ensure standards are maintained. • Complete security checks in conjunction with service users and during the span of their working hours General • To undertake all mandatory training as required. • To take the lead role in the induction process of new staff • To provide leadership to the team acting as a positive role model at all times • To provide direct supervision to support workers and coach and mentor staff • Identify staff learning and development requirements based upon supervision and direct observation of individual staff member • Take part in personal development as agreed through line manager and personal development plans • Carry out other duties appropriate with the post • To adhere to the Northern Ireland Social Care Standards of Conduct and Practice as well as meeting minimum standards of the Regulation Quality and Improvement Authority. • To work within statutory and organisational Policies and Procedures. • To carry out all duties and responsibilities in a respectful manner. • Successful Registration with N. Ireland Social Care Council within 6 months of employment and with a commitment to retain and maintain registration throughout the duration of employment.
Customer Advisor
Salary: Scale 4 SCP 9-13 £27,254 - £29,064 per annum pro rata for part time staff (Full time equivalent is based on 37 hours per week). Shift allowance and / or weekend enhancement may be earned. Hours: 22.75 hours per week on a rota basis. This rota may be subject to change. The post holder will be required to work outside normal hours including public holidays, evenings and weekends to facilitate the needs of the service. JOB PURPOSE: Committing to the one team ethos, you will be flexible and collaborative, and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Customer Advisor, you will deliver an excellent customer experience. You will engage positively with customers, understanding and meeting their needs as appropriate. MAIN DUTIES AND RESPONSIBILITIES: Meet and greet customers / potential customers (face to face in the reception area, by phone, or by digital media) and provide them with the information and services needed to allow them to participate in their desired activity. Deal with all customer enquiries and concerns, escalating to other team members as appropriate. Open and close park gates and buildings as required. Respond to incidents and emergencies. Liaise with relevant staff, and if required emergency services, to achieve a resolution and ensure all relevant health & safety procedures are followed. Administer first aid if required and trained. Operate the front of house software and maintain information databases. Process bookings, memberships, and transactions, including shop sales. Monitor entry / exit through the access control system. Process financial transactions, including all payments, cash handling, and reconciliations. Prepare lodgments for the receipt of monies for sales and services, ensuring correct cost code is allocated to each transaction, before forwarding to the bank. Using the Council’s financial system, raise invoices for debtors for supply of goods and services. Raise purchase orders, mark goods received and process all invoices in line with the Council’s financial regulations, procurement, and other relevant policies / procedures. Manage the facilities digital and social media communications in order to maximise customer engagement. Organise customer information sources e.g., leaflets and TV displays. Undertake facility tours. Promote and / or sell all products and activities within the Leisure Services portfolio. Remain fully conversant with all emergency procedures and take part, as trained and directed in emergency situations. Assist the Administrative Assistant, as required. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the facility. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training • 5 GCSEs (Grades A - C) or equivalent / comparable including English Language and Mathematics. Experience • One year’s experience within a customer service environment to include each of the following: ▪ Cash handling and reconciliation; ▪ Dealing with the public both face to face and by telephone; ▪ Use of Microsoft applications including Word and Excel. Key skills, knowledge and attributes • Excellent oral and written communication skills; • Ability to achieve positive results through influencing skills; • Ability to handle sensitive or difficult situations appropriately; • Ability to work within a team; • Ability to work on own initiative but within established procedures and guidelines; • Understanding of health and safety requirements; • Flexible approach to work demands. Driving Access to a form of transport in order to meet the requirements of the post. Working Arrangements / Flexibility 22.75 hours per week, see rota attached. Weekend, evening and early morning working will be required, given the operational hours of the centre. The post holder will also be required to work public holidays and additional hours as required, to facilitate the needs of the service.
Facilitator
Facilitator - Day service 20 hours per week minimum Bray, Co. Wicklow Job reference: FPT_BRAYS20_0605 Essential criteria for the position of Facilitator: Full Job Specification available on request
