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Summary The Quality Complaints & Recall Administrator is responsible for the coordination and administration of complaint handling, product recalls and Field Safety Corrective Actions (FSCAs) within a regulated pharmaceutical and medical device distribution environment. The role supports compliance with GDP, GMP, MDR and IVDR requirements through effective investigation, documentation, reporting and follow-up of quality activities, while supporting Quality Management System processes and maintaining audit readiness. Principal Duties and Responsibilities: • Administration and coordination of the end-to-end complaint handling process • Coordination of product recalls and Field Safety Corrective Actions (FSCAs) • Ensure compliance with: o GDP, GMP, MDR and IVDR requirements o Vigilance and regulatory reporting requirements o Ensure complaints are assigned, investigated, and closed within defined timelines. o Escalate critical or potentially serious quality issues to the RP/QP/PRRC/Manager as appropriate. • Maintain inspection and audit readiness through accurate documentation and record management • Perform: o Complaint trending and data analysis o KPI monitoring and reporting o Training coordination for personnel on relevant quality processes • Liaise with: o Customers o Suppliers and manufacturers o Regulatory authorities o Internal stakeholders across all departments Quality Management System Responsibilities • Administration of Quality Management System (QMS) processes related to complaints, FSCAs and recalls • Support quality processes including: o Change Control o Non-Conformance and CAPA management o Internal and external audits o Risk assessment and risk management activities • SOP authoring, review and document control administration • Completion of customer quality questionnaires and requests • Support regulatory activities including liaison with the Health Products Regulatory Authority and Medicines and Healthcare products Regulatory Agency • Support quality and compliance-related projects • Preparation and submission of monthly, quarterly and annual KPI reports • Provide cross-functional support and cover for other team members as required • Carry out additional duties appropriate to the role as assigned Desirable Qualifications & Experience • Relevant third-level qualification in Science, Quality, Regulatory Affairs or a related discipline • Knowledge of pharmaceutical and medical device terminology • Working knowledge of ISO 9001 quality systems • Experience working within GDP and/or GMP regulated environments • Experience using QMS software systems • Full Irish driving licence and access to transport desirable Desired Characteristics • Proactive with strong organisational skills • Flexible and adaptable in a fast-paced regulated environment • Strong problem-solving and troubleshooting capability • Excellent written and verbal communication skills • Strong interpersonal skills with the ability to communicate effectively at all levels internally and externally • Ability to work independently while managing multiple priorities • High attention to detail and commitment to quality and compliance
Quality Complaint & Recall Administrator
Summary The Quality Complaints & Recall Administrator is responsible for the coordination and administration of complaint handling, product recalls and Field Safety Corrective Actions (FSCAs) within a regulated pharmaceutical and medical device distribution environment. The role supports compliance with GDP, GMP, MDR and IVDR requirements through effective investigation, documentation, reporting and follow-up of quality activities, while supporting Quality Management System processes and maintaining audit readiness. Principal Duties and Responsibilities: • Administration and coordination of the end-to-end complaint handling process • Coordination of product recalls and Field Safety Corrective Actions (FSCAs) • Ensure compliance with: o GDP, GMP, MDR and IVDR requirements o Vigilance and regulatory reporting requirements o Ensure complaints are assigned, investigated, and closed within defined timelines. o Escalate critical or potentially serious quality issues to the RP/QP/PRRC/Manager as appropriate. • Maintain inspection and audit readiness through accurate documentation and record management • Perform: o Complaint trending and data analysis o KPI monitoring and reporting o Training coordination for personnel on relevant quality processes • Liaise with: o Customers o Suppliers and manufacturers o Regulatory authorities o Internal stakeholders across all departments Quality Management System Responsibilities • Administration of Quality Management System (QMS) processes related to complaints, FSCAs and recalls • Support quality processes including: o Change Control o Non-Conformance and CAPA management o Internal and external audits o Risk assessment and risk management activities • SOP authoring, review and document control administration • Completion of customer quality questionnaires and requests • Support regulatory activities including liaison with the Health Products Regulatory Authority and Medicines and Healthcare products Regulatory Agency • Support quality and compliance-related projects • Preparation and submission of monthly, quarterly and annual KPI reports • Provide cross-functional support and cover for other team members as required • Carry out additional duties appropriate to the role as assigned Desirable Qualifications & Experience • Relevant third-level qualification in Science, Quality, Regulatory Affairs or a related discipline • Knowledge of pharmaceutical and medical device terminology • Working knowledge of ISO 9001 quality systems • Experience working within GDP and/or GMP regulated environments • Experience using QMS software systems • Full Irish driving licence and access to transport desirable Desired Characteristics • Proactive with strong organisational skills • Flexible and adaptable in a fast-paced regulated environment • Strong problem-solving and troubleshooting capability • Excellent written and verbal communication skills • Strong interpersonal skills with the ability to communicate effectively at all levels internally and externally • Ability to work independently while managing multiple priorities • High attention to detail and commitment to quality and compliance
Marketing Manager
The Opportunity CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Commercial Excellence Intern
The Opportunity CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Quality Compliance Pharmacist
The Quality Compliance Pharmacist is responsible for ensuring compliance with Good Distribution Practice (GDP) and regulatory requirements across pharmaceutical and medical device operations. This includes support of quality systems, product release, validation, and supplier management. The role involves maintaining regulatory licenses, managing pharmacovigilance and vigilance activities, handling audits and CAPAs, and ensuring up-to-date documentation and training programs. The officer also supports compliance with MDR/IVDR, oversees change control processes, and ensures products meet quality standards before distribution, working cross-functionally with internal teams and external partners. The role will also support regulatory, medical information and pharmacovigilance requirements as applicable Quality Management & Compliance Although the above is a description of the requirements of the role, as stated in your contract of employment, you may be required to carry out other reasonable duties as the Company may require from time to time. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Internal Repair Technician
Principal Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
General Operative
Hours of Work: 40 Hours per Week Day Shift core hours 08:15 to 16:45- however flexibility is required to stay until production is finished when past this time. Monday- Friday (Weekends are expected during peak trading times to meet business needs) Purpose of the job: Job Type: Permanent Hourly: €14.25 per hour increasing to €15 after successful completion of probationary period.
Customer Care Advisor
Key roles You will advise customers on their insurance needs and make outbound calls to generate sales and renewals. The ideal candidate for this position is a highly reliable and focused individual who is looking to join a dynamic and high-performing unit. Specific responsibilities (including but not limited to)
Finance Associate
About Oxfam Oxfam are a global movement of people who fight inequality to end poverty and injustice. Our main areas of work are Tackling Inequality & Ending Poverty, Supporting Vulnerable Communities, Responding to Conflict and Disaster, Campaigning for Change, Protecting the Planet and Fighting for Gender Justice. To find out additional information about our work please visit the Oxfam Website Benefits Private health insuranceGenerous pension scheme (9% employer contributions) Life insurance ( 4 x annual salary)Enhanced maternity and paternity leaveEnhanced holiday and sickness leave increased with length of service25 days plus 11 bank holidays & options to buy/sell annual leave)Employee Assistance programme including accessing to helpline counselling and wellbeing programmeCycle to work scheme See more information on Benefits available to Oxfam Employees The Role The post holder will be responsible for ensuring all financial transactions are accurately recorded and that the organisation is maximising its resources in accordance with Oxfam Ireland’s needs, policies and procedures. They will also assist with the provision of financial information for Oxfam Ireland’s companies on a timely monthly and annual basis. KEY RESPONSIBILITIES
Team Leader
Team Leader for 8 hours per week. Permanent contract at Mahon Point. We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Mahon Point, Cork. They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary. Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store. To be available to work up to 5 out of 7 days each week during busy trading periods. About Us At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others. We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees. As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses. What the role is about? The rate of pay for this role is €14.75 per hour, mid-week availablity is required for this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
