Cara energy jobs
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Purpose of The Job As part of the Energy office team, the role of the Balcas Energy Administrator will involve supporting the Customer Support Team Lead in managing customer relationships. This will include phone calls to and from customers, processing orders, dealing with customer queries and complaints as well as supporting the field sales team. The role will also entail administering the complete order-to-cash process for Balcas Energy customers – ensuring that all orders are managed effectively to meet agreed delivery dates and quantities. The role will also involve ensuring customer specific requirements such as reports and feedback etc are completed. The role will also consist of planning wood pellet deliveries to customers and ensuring that customer access, time windows, routing constraints and driver hours are taken into consideration. General administrative duties such as filing, recordkeeping and maintenance of data will also be required. There will also be a requirement to assist in other areas of the organisation when needed. Key skills & Requirements Key competencies · Excellent knowledge of Excel, email and word · Strong organisational and analytical skills · Excellent Customer Service skills · Excellent communication skills - both written and verbal · Excellent numerical skills · Hands on and flexible attitude · Ability to work under pressure and multi-tasking · Ability to make decisions under time and resource constraints – good time management · Must demonstrate respect and professionalism when interacting with others Desirable · Experience of working in Transport, Distribution, Freight, Logistics etc · Previous Scheduling experience · Good geographical knowledge of the UK and Ireland · 3rd level qualification, ideally in a business-related subject · Customer Care skills · Communication · Organisational skills · Problem solving · Decision making · Team work · Time management · Business understanding · Result focused · Continuing to learn · Planning and organising · Proactive Action Assignments: Key Responsibilities 1. Customer Support · Liaise with drivers with regards to deliveries and rescheduling failed deliveries to utilise stock in transit · Liaise with third party hauliers to ensure capacity requirements are met · Accurate communication of scheduling and delivery details to customers, hauliers and other third parties · Manage, report and investigation of failed deliveries and other transport issues 4. Sales Support · Support the external sales function and assist with marketing initiatives · Carry out effective telesales and mailshot activity as directed by the commercial team 5. Other Duties · Other duties as required by the business · Collaborate with other departments in the business
Technical Officer, Property & Energy Management
Role: Technical Officer - Property & Energy Management Location: Tullamore, Co. Offaly (Hybrid working may be available after 12 weeks of employment) Tenure: Permanent (Full-time) The Technical Officer works as part of a multi-disciplinary team within the Properties and Facilities Department. Reporting to the Head of Properties and Facilities the Technical Officer provides technical services including the preparation of drawings, surveying of new and existing property stock, the inspection of active construction sites, inspection of existing property stock, ensuring compliance with building regulations and undertakes the role of Energy Performance Officer for the organization. The successful candidates must be able to demonstrate the following: · Relevant recognised Third Level Qualification. · Alternative relevant professional qualification at this level. · Further education and courses specific to the duties of the role desirable. · Essential: Have at least 5+ Years experience in a relevant technical post. · Experience of working in a construction/refurbishment role. · Experience of Energy management and familiar with the M&R system. · Relevant experience in a similar environment an advantage · Experience of working with local authorities, developers, AHBs, an advantage. · Has worked on preparing detailed drawings, pricing documents and specifications. · Experience in project management of construction / refurbishments works · Experience of climate action and energy management within an organisation. · Broad experience in the field of facilities, property, maintenance, fire safety and health & safety would be very helpful. · Knowledge of Building Regulations and Construction Standards. · Understanding of Landlord and Tenant Obligations & tenancy legislation/regulation. · Have a thorough knowledge and capability in the use of AutoCAD and Microsoft software packages. · Good knowledge and proficiency in of ICT systems to be applied in this field of work and extremely comfortable in use of ICT systems. · Strong ethos in line with the core values of the Muiríosa Foundation. · Ability to work flexibly on own initiative and as part of a team. · Demonstrate ability to organise, prioritise and manage a complex and varied workload and meet deadlines and targets. · Ability to communicate and interact in a professional, diplomatic and sensitive manner. · Ability to prioritise tasks/objectives with effective time management. · Excellent interpersonal and communication skills – written and verbal. · Strong organisational and accuracy skills with excellent attention to detail. · Maintain a calm and controlled style across all situations. · Constantly seeks improvements in the work role – systems, processes. · Takes ownership of the role and liaises appropriately with colleagues. Informal Enquiries: Brendan Gleeson, Head of Property and Facilities (brendan.gleeson@muiriosa.ie or 087 192 0383) Closing Date for receipt of completed applications: Monday 27th May 2024 @ 5pm N.B. When applying for positions on Rezoomo, it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
