Jobs in Mayo
Sort by: relevance | dateEarly Years Educators (Fetac Level 5 - 8)
A leading purpose-built childcare facility between Castlebar, Claremorris and Ballinrobe, is looking for Early Years Educators. Requirements: Fun loving, energetic, and enthusiastic about early years care and education. Minimum Level 5 QQI or equivalent in Childcare essential. Apply with CV and cover letter by clicking the APPLY NOW button. Closing Date: 25th July 2025 at 5 pm Ballyglass Community Childcare Centre is an equal opportunity employer.
Advocates
YOUNG PEOPLE IN YOUR AREA NEED YOU! All area's of Louth, Meath, Cavan & Monaghan, Limerick, Cork, Waterford, Wexford, Clare & N.Tipp Youth Advocate Programmes Ireland Vacancies: Advocates – Fixed Purpose Contracts YAP Ireland are looking for male and female Advocates to work in YOUR community to support children, young people and families in need to achieve their goals. We invite applicants from the following area’s to apply using the job ref code; NEAST0625: Louth, Meath, Cavan & Monaghan SOU0625 : Limerick, Cork, Waterford, Wexford, Clare & N.Tipp YAP Advocates come from all walks of life and make a huge difference to the lives of Young People and Families. The young people we work with come from diverse ethnic, cultural and socio-economic backgrounds. We welcome applicants with first hand work / life experience of the issues facing these young people and their families including Roma and Travellers. We provide training and experience that creates opportunities for Advocates to become skilled at working with young people and families within their community in a strengths-based way. Please Note: If you are not in these area’s but you’re still interested in working as an Advocate, please fill out the application form and someone will contact you when we are recruiting in your area. What we offer: €16.52 per hour Training and financial assistance for further education Flexible working hours Join a growing, dynamic and forward-thinking organisation 92.24% of employees agreed or agreed strongly that YAP is an enjoyable place to work (Staff Opinion Survey 2024) “Great support for this young person and helped to build capacity to get out into community” – TUSLA Social Worker About us: YAP Ireland is a registered charity that provides a needs-led, family support service which uses a strengths-based approach to improve the lives of young people and their families in their community achieving positive outcomes. Please see our website for lots more information about our amazing work. The Role of the Advocate: “It`s getting my son out. He's starting to socialise. It gives him a break away from the home and time to do his own little thing. He loves going with his Advocate.” - Parent “YAP is the best thing that has ever happened to me.” – Young Person Provide a one-to-one support to Young People and Families for up to 15 hours per week (€16.07 PER HOUR) Build a trusting relationship with young people & parents /carers Work with young people and families to achieve their goals Identify and link young people and families with the appropriate community supports Support young people to identify their interests and support parents/carers with parenting Advocates report to Team Leaders and with their support develop a strengths-based, needs-led Individual Service Plan (ISP) with the young person and family. Advocates Requirements: You need to be: A good listener and a positive role model Available for flexible working hours, evenings and weekends Interested in your community and want to make a difference Have a full driving license and access to your own transport Advocates are required to attend fortnightly supervisions and monthly team meetings IF YOU THINK THIS SOUNDS LIKE YOU: WE WOULD LIKE TO HEAR FROM YOU Closing date for receipt of applications is 6th July 2025: Only completed application forms will be accepted, CVs will NOT be accepted. If enough applications are received before the closing date, these vacancies may close early. Full Training will be provided. Successful applicants will form a panel for consideration throughout 2025. If you are successful, you will need to be available for an interview which will be face to face. Interviews will take place in July. There is a training programme that you will need to attend in July/August 2025.
Mystery Shoppers
Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is:✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
B2B New Sales and Business Development Opportunities
Do you have what it takes to be a Top-Performing Sales Person? Would you like the opportunity to earn €100k+ this year? If so then we want to hear from you! Role details: - Please include a Cover Letter with your application.
Retail Assistants
Established over 160 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide. Job Purpose: To assist and serve customers with the purchase of retail products. To care for the stock, including its administration, storage, presentation and security. Main Duties: · Ensure customers are looked after promptly and politely, answering any queries that they may have. · Adhere to till procedures. · Merchandise stock in the correct manner · Replenish stock on display where required. · Receive, check and stock deliveries. · Ensure store fixtures and fittings are clean and presentable at all times. · Maintain a high level of security for both cash and stock. · Complete stock counts and audits as necessary · Compile orders from suppliers as required. · Observe all Health & Safety procedures and protocols. The Successful Candidate: · Must have a passion for retail and thrive on customer interaction. · Will be positive and motivated. · Will be an excellent communicator who enjoys working as part of a team. · Will be reliable and a good timekeeper. Previous experience is an advantage however full training will be provided. Applicants must be fully flexible to work shifts over a 7 day roster. Availability for midweek shifts is essential. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Stock Assistant
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people. We are looking for a very dynamic and enthusiastic individual who thrives on fast paced environments and is motivated, hard-working and efficient, with excellent time management skills. This is a fixed term 6 month contract. Wednesday - Friday Shift: 8.30 am to 5.00 pm Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
CHW Health Care Assistant
Health Care Assistant (Home Support) Mayo – HSE West and North West Job Specification & Terms and Conditions Job Title, Grade Code Health Care Assistant (Home Support), Mayo – HSE West and Northwest (Grade Code: 6494) Remuneration The salary scale for the post is (01/03/2025): €35,434 - €36,883 - €38,410 - €38,816 - €39,813 - €40,675 - €41,917 - €43,204 - €44,539 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference CHW61HCA25 Closing Date Thursday 17th July 2025 at 12 noon Proposed Interview Date (s) To be confirmed Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There are currently a number of permanent, part time (0.8 WTE) vacancies available throughout Mayo in the following areas: Killala, Claremorris, Kilkelly, Ballintubber, Ballinrobe, Bonniconlon, Crossmolina, Ballyhaunis, Charlestown. A panel may be formed as a result of this campaign for Health Care Assistant (Home Support), Mayo, HSE West and North West from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Rosaleen Flanagan, Home Support Manager, Mayo & Roscommon Phone: 087 9077663 Email: rosaleen.flanagan@hse.ie Details of Service The HSE Home Support Service for Older People works in partnership with service users and their families to support them to remain in their own homes for as long as possible. The Home Support Service is a 7-day service which may include evening, night-time and weekend cover and provides essential support to family carers. The purpose, level and range of care and supports are designed in a personalised way and will change according to the changing assessed needs of the person. Reporting Relationship Home Support Resource Manager or Designated Officer. Key Working Relationships The Health Care Assistant (Home Support) is a key member of the Multi-Disciplinary Team responsible for the provision of a quality service to support people in the community to remain in their own home for as long as possible. Works as part of a team to include Home Support Resource Manager, Home Support Resource Officer, Clerical Admin, other Health Care Staff – Home Support, Public Health Nursing service and clients in receipt of home support. Purpose of the Post To enhance quality of life and wellbeing for primarily older people by providing access to integrated care and support that is planned around their needs and choices, supporting them to live well in their own homes and communities. The Health Care Assistant – Home Support provides the assistance, support and direct personal care required to maximise the independence and wellbeing of service users. They work under delegation, direction and supervision, of health care professionals: - · To look after the physical, emotional, cultural and psychosocial needs of service users using a person centred approach · To observe and promote service user’s choice, independence, dignity, privacy, fulfilment and other rights · To create and maintain good professional relationships with service user’s, their carer, family and friends and other team members · To adhere to all Health Service Executive policies, procedures and guidelines. · To promote a positive, personal and professional profile, ensuring the good reputation of the HSE at all times. Principal Duties and Responsibilities Service users may require assistance in some or all activities of daily living (ADLs) and instrumental activities of daily living (IADLs) as identified by an individualised care needs assessment. The primary role of the Health Care Assistant – Home Support is to assist in the implementation of the service user’s individual care plan. Duties will vary depending on the assessed needs of the service user and may include the following functions: Care Provision · To provide personal care and support to service users with a wide range of assessed needs, illnesses and disabilities. · To know and understand the care and support needs of the service user. · To deliver the care detailed in the service user’s care plan using a person centred enabling approach. · To assist service users with the activities of daily living (ADLs) and instrumental activities of daily living (IADLs) as indicated by the service user’s care plan, including but not limited to: · Personal care and hygiene e.g. bathing, dressing and showering. · Maintain skin integrity. · Assist with continence care. · Assist with mobility and exercise programmes, as directed by the service user’s care plan. · Provide medication prompts as directed by the service user’s care plan. · Assist with eating and drinking. · To support the service user’s social needs as well as physical care needs as set out in the individual care plan i.e. supporting participation in meaningful social activities including: maintaining interests, hobbies, and roles that are important to the person. · On occasion accompany the service user in activities outside of the home where such assistance is central to improving or maintaining function, independence and wellbeing as directed by the service user’s care plan. · Domestic cleaning specific to service user as directed by the Home Support Resource Manager where non-performance of such duties impacts on the health & safety and well-being of the individual. The Health Care Assistant – Home Support will, where appropriate, assist the person with these tasks i.e. ‘doing with’ rather than ‘doing for’ where such assistance is central to improving or maintaining function, independence and wellbeing for the service user. General · To work as part of the multi-disciplinary team in order to deliver Home Support Services. · To provide the highest quality care by delivering support in a manner which is sensitive to the service user’s culture, disability, race, age, sexuality, marital or civil partnership status, transgender status or religion/belief. · Be courteous and helpful to service users and their carer’s at all times ensuring respect for each person’s dignity, confidentiality and individuality. Recording and Reporting · To complete and maintain a daily work schedule as part of the overall care plan. · To maintain appropriate records to meet the needs of the service, observing and promptly reporting back any changes or concerns in the service user’s circumstances or condition. · To regularly read care and support plans, acknowledging changes. · To continue to monitor where concerns have been reported and recorded. · To recognise the signs of abuse and immediately report abuse or suspected abuse. · To report any complaints to their line manager · To ensure that timesheets are accurate and submitted on time. Communication and Team Work: · Ensure all actions support the enhancement of a person-centred service and a personal-centred culture within the team. · Maintain good communication and develop effective working relationships with service users, carers and other team members. · Communicate effectively with service users taking into account their differing levels of ability to understand and their specific care needs and condition. · Report to the line manager any changes in the service user’s physical and emotional condition or behaviour. · Participate in and contribute to the team including handovers/meetings/care planning on service related issues. · Co-operate with quality reviews/service evaluations and assist with the implementation of any necessary corrective action. · Respect diversity within the team. Risk Management, Infection Control and Hygiene Services The management of Risk, Infection Control, and Hygiene Services is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · To take responsibility for the safe handling of property and equipment belonging to the service user. Workplace Health and Safety In accordance with the Health and Safety at work policy, it is each staff member’s responsibility to observe all rules relating to health and safety and conduct at work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, PPE and infection prevention control and risk management procedures, and comply with statutory obligations. · Report any incident or potential incident which may compromise the health and safety of the service user. · Not undertake any duty related to the service user for which he/she is not trained. · Bring to the attention of a responsible person any perceived shortcoming in the safety arrangements or any defects in work equipment. · To observe all health & safety rules and take reasonable care, raising any concerns to the Home Support Resource Manager. · To use safely and efficiently, equipment provided in the work place. · To adhere to safe procedures in the movement and handling of service users. Confidentiality · In the course of this employment, the post may have access to, or hear, information concerning the medical or personal affairs of service users or other health services’ business. Such records and information are strictly confidential. Unless acting on the instructions of an authorised officer, on no account must information concerning staff, service users or other health service business be divulged or discussed, except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and they must be kept in safe custody when no longer required. Continued Professional Development • Be prepared to undertake training/certification as may be required and deemed necessary to meet the requirements of the post going forward. • Ensure that knowledge and skills are updated to maintain safe standards of care for service users. • Participate in appraisal and the development of a performance development plan in agreement with the Home Support Resource Manager. • Participate in in-service education and training programmes and avail of other learning activities, as requested, to maintain/develop competence. This job description indicates the main functions and responsibilities of the post and is subject to review and amendment in light of changing circumstances and may include other duties and responsibilities as may be determined from time to time by the designated Line Manager. Eligibility Criteria Qualifications and/ or experience Candidates must, on the latest date for receiving completed application forms for the office possess: 1. Qualification (i) Certificate in Healthcare Support at QQI Level 5 OR (ii) Certificate in Health Service Skills, QQI Level 5 OR (iii) Certificate in Community Care, QQI Level 5 OR (iv) Certificate in Nursing Studies, QQI Level 5 OR (v) An equivalent qualification from another jurisdiction. And The requisite knowledge and ability to enable him/her to discharge the duties of the post satisfactorily. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements · Experience in a caring role in an informal/formal setting · This role will involve travel, access to suitable personal transport to allow the proper discharge of the duties of the post is a requirement for the role. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Knowledge & Experience Demonstrates: • Knowledge of the service provided in the home by Home Support Services. • Knowledge of community care services. • Knowledge of the role of the Health Care Assistant – Home Support in the community. • Knowledge of care of the older person. • Knowledge of care of persons with disabilities. • Experience of housekeeping/cooking. • Experience in a caring role in an informal/formal setting • Shows awareness for actual and potential risk in the work place • Demonstrates knowledge of health and safety procedures e.g. manual handling, PPE and infection control. • A full understanding of the importance of confidentiality in the role Teamwork Skills Demonstrates: • The ability to work on one’s own initiative as well as work with a wider multidisciplinary/multi-agency team • Ability to work in a challenging and busy environment • Motivation and an innovative approach to the job within a changing working environment Commitment to providing a Quality Service Demonstrates: • Demonstrates ability to work in a client focused environment. • Demonstrate basic management skills to maintain clean equipment and to maintain a clean and tidy environment. • Demonstrates the ability to maintain confidentiality. • Demonstrates evidence of empathy and the ability to ensure that all service users are treated with dignity and respect and ensure that the welfare of the service user is a key consideration at all times. • Demonstrates the ability to use sound practical judgement and decisiveness. • Demonstrate understanding of the service user’s diversity, cultural and ethnic needs • Demonstrates a kind, caring disposition and an understanding of the impact of stress on clients, families and carers during illness. • Motivation to fulfil the role and contribute to improving the service. • A core belief in and passion for the provision of high quality care Planning and Organising Skills Demonstrates: • An ability to plan and complete tasks allocated and to organise workload in a methodical manner • The ability to manage competing or unexpected demands and prioritise the most important task at the time. • Ability to plan and complete care allocated in the care plan and to organise workload in a methodical manner and deal with the unexpected should it arise Communication & Interpersonal Skills Demonstrates: • Excellent communication skills to engage with clients, families, carers, and colleagues and maintain the confidentiality of the service. The ability to understand and communicate effectively with clients who may have communication difficulties Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Health Care Assistant (Home Support) Mayo, HSE West and Northwest Terms and Conditions of Employment Tenure The current vacancies available are permanent and part-time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
Healthcare Assistant
The position on offer is part time, 15 hour contract, and potential for extra relief hours depending on your availability. Mornings, Evenings and every 2nd weekend availability required. Overall Purpose of Job The purpose of the role is to enable the Members to achieve maximum independence in all aspects of daily living, by providing assistance in one or more of the following areas: personal care, domestic assistance, social and educational assistance, travel and companionship. Role takes place in the homes and communities of our Members. Liaison There are several key relationships, which should be fostered and developed for the successful implementation of this role. Liaise and coordinate with other identified Home carers as required and maintain close communication with the ALS Coordinator / Scheduling staff Training and Qualifications, required Minimum of 5 modules completed of the Major Award at QQI Level 5 in either Community & Health Services, Health Service Skills or Healthcare Support or other relevant qualification and a commitment to complete the major award. Experience of working with people in a caring role ( essential) Be reliable, trustworthy, and always maintain confidentiality Demonstrate excellent communication skills with a good level of spoken and written English Full driving licence with access to own vehicle ( essential) Willing to drive member's vehicle (advantage) Behaviours Person centred approach An ability to build strong relationships Strong customer service focus Flexible approach to work High level of confidentiality Competencies Communicating and Influencing Motivating and Empowering Planning and Organising Quality and Customer Focus and Accountability What we Offer Salary range for this position is €15.39 – €17.12 per hour depending on experience Before 8am and after 8pm - from €19.23 p/h Sunday - from €23.00 p/h Public Holidays - from €30.80 p/h Paid inter-client mileage Sick pay scheme Maternity and paternity pay scheme Excellent working conditions Holiday pay at a rate of 8% of hours worked. PRSA Pension scheme available Bike to Work Scheme Employee Assistance Programme A commitment to the on-going training and development of all employees CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
Evening Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: Minimum 1 years€,, experience in a customer service facing role Excellent communication skills The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure The ability to organise work, delegate responsibilities and support team members in the store Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented Set the standard for other employees in relation to rotation, merchandising and facing off Assist in the induction, training and development of employees Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working
