Jobs in Armagh
Sort by: relevance | dateNPI Project Manager, - Months
NPI Project Manager (Packaging Operations) Location: Craigavon Hours: 37.5 hours per week Job Type: Fixed Term 9 - 12 Months Salary: Competitive plus excellent benefits package Business Unit: Almac Pharma Services Ref No.: HRJOB11468 The Role Almac Pharma Services is an established and highly successful outsourcing partner working with leading pharmaceutical and biotechnology companies worldwide. Our highly skilled teams specialise in the manufacture and packaging of commercial drug products, supported by end‑to‑end supply chain management and bespoke client services. Through our work, we help ensure patients around the world have access to life‑changing medicines. We currently have an exciting opportunity to join our Packaging Operations team in the role of NPI Project Manager . The NPI Project Group coordinates all aspects of customer projects throughout the new product introduction (NPI) phase, before transitioning products into routine supply with the Client Management team. As NPI Project Manager, you will coordinate and lead multiple complex projects from initiation through to completion, acting as the key point of contact for clients and internal stakeholders. You will be responsible for the successful delivery of key milestones across a portfolio of projects, ensuring scope, timelines, cost, quality and GMP compliance are achieved. Working closely with Packaging Operations, Quality, Business Development and Client Management teams, you will lead cross‑functional project teams to deliver an exceptional client experience while supporting Almac Pharma Services’ strategic objectives. Key areas of focus will include Client Experience, Project Management, Management & Leadership, and Cost Management . This role supports all Almac Pharma Services packaging sites and may require flexibility to provide cover outside of normal working hours where required. Key Responsibilities All applicants must be eligible to work in the UK, or hold a valid visa/work permit that allows you to work in the UK. Further information on the essential and desirable criteria for this role can be found in the Job Description attached to this advert Reward A competitive salary and an excellent benefits package are available, including a company performance based annual bonus, generous holiday allowance, healthcare reimbursement scheme, and the opportunity to work in a role where your contribution directly supports the advancement of human health. Apply Now Apply online by uploading your CV (PDF format preferred). Please ensure your CV clearly demonstrates how you meet the criteria outlined for this role, referring to the full Job Description for details of the essential and desirable requirements. Closing Date – We will no longer be accepting applications after 5pm Sunday 3rd May 2026 Recruitment Agencies: Almac does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement from the Talent Acquisition team will be considered unsolicited and no agency fee will be payable.
Service Desk Team Leader
Service Desk Team Leader (Fixed Term 12 Months) Location: Craigavon Hours: Full‑time - Maternity Cover Salary: Competitive Business Unit: Central Services Open To: Internal and External Applicants Ref No.: HRJOB11420 ㅤ The Role The Service Desk Team Leader plays a critical role within Central Services, overseeing the day‑to‑day operation of the Level 2 Service Desk team and ensuring end users receive a high‑quality, responsive and effective support service. ㅤ Reporting to the Global Service Delivery Manager, the post holder will provide leadership and direction to the Service Desk team, ensuring service requests are accurately logged, prioritised, escalated and resolved in line with agreed Service Levels, policies and procedures. The role has responsibility for monitoring, tracking and coordinating Service Desk activities to ensure a consistently high standard of service delivery. ㅤ The Service Desk Team Leader will drive continuous improvement within the function by reviewing service request trends, analysing performance metrics and identifying opportunities to improve responsiveness, first‑time resolution rates and overall customer satisfaction. They will also play a key role in enforcing escalation procedures and ensuring accurate documentation and incident closure. ㅤ In addition, the role involves coordinating and delivering Service Desk training, ensuring all team members are appropriately trained and informed of changes within the IT environment. The post holder will act as a customer advocate, liaising with business stakeholders to understand service satisfaction levels, support project activity and ensure alignment with organisational needs. ㅤ This role requires flexibility, as regular coverage beyond normal working hours is a condition of employment. ㅤ Key Requirements Please note further desirable criteria are contained within the Job Description attached at the bottom of the job advert. ㅤ Further Information The successful candidate will work closely with other Service Desk Team Leaders to drive improvements across service delivery, customer satisfaction and operational efficiency. ㅤ Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. ㅤ Closing Date We will no longer be accepting applications after 5pm on 26thApril 2026 Recruitment Agencies: Almac does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement from the Talent Acquisition team will be considered unsolicited and no agency fee will be payable.
Quality Document Administrator
OVERALL ROLE OBJECTIVE To work as part of a Quality Document administration team responsible for compilation, issuance and review of GMP documentation. The post holder will assist in the maintenance of the Almac Pharma Services Quality system and will participate in investigations and trending of quality performance indicators as appropriate. JOB SPECIFIC RESPONSIBILITIES The post holder will: Generate GMP documentation (Master Manufacturing and Packaging Specifications, SOP’s, specifications, validation documentation etc) in the approved formats. Issue batch records in accordance with the Production schedule as outlined in Almac Pharma Services internal procedures. Issue and retrieve GMP documentation to and from departments as assigned. Circulate quality system related documentation (change requests, deviations, CAPA, suspect analytical results, complaints etc.) to all relevant departments. Manage and distribute controlled documents, maintaining current effective versions in hard copy and electronically. Ensure that all designated Document Control storage and archive areas are tidy, presentable, and organised in a logical way. Archive, retrieve and track GMP associated documentation. Collate and review data for Quality Assurance reports and investigations. Maintain all quality system indexes and electronic tracking systems such as WOLF. This role requires coverage beyond normal working hours on a regular basis and it is a condition of your employment that you are able to fulfil this requirement of the role. QUALIFICATIONS 3 A Levels or equivalent at Grade C or above EXPERIENCE Previous experience within a quality system or manufacturing environment KEY SKILLS Proven ability to work effectively on own initiative as well as effectively contributing to the team environment Effective communication skills both written and verbal Proficiency in use of information technology applications such as Word, Excel and Outlook Excellent attention to detail Proven ability to plan and prioritise workload
