Trainee Leisure Assistant

Location: Various locations throughout the Borough including: Orchard Leisure Centre, Armagh Banbridge Leisure Centre, Banbridge South Lake Leisure Centre, Craigavon However, the post holder may be required to work at other locations throughout the Borough. (Reserve lists may be kept for same or similar posts throughout the Borough) Reports to: Duty Manager Salary: Scale 2 SCP 5–7 £25,583 – £26,403 per annum (pro rata) based on 37 hours per week. Will progress to Scale 3 SCP 7–9 £26,403 – £27,254 per annum pro rata based on 37 hours per week, upon successful completion of NPLQ. Shift allowance (10% of annual salary) and/or weekend enhancement may be earned (Saturday & Sunday time and a half). Hours: Variety of shift patterns to include full time, part time, early mornings, days, evening and weekend shifts. Duration: Variety of contracts to including fixed term and permanent posts. You must achieve your NPLQ (training provided by Council) within 8 weeks from your date of commencement. Failure to do so will result in the termination of your employment from this post. JOB PURPOSE: Committing to the one-team ethos, you will be flexible and collaborative and you will actively support all colleagues and other activities necessary to deliver the service objectives. In the pools, you will train to become qualified in all lifeguarding and safety standards and procedures, ensuring that all customers have a safe and enjoyable experience in the pool areas. You will also ensure that all facilities and areas are properly organised and equipped so that customers have a safe, clean and enjoyable experience. MAIN DUTIES AND RESPONSIBILITIES: You will train in order to: Maintain constant surveillance of the pools and act appropriately to ensure the safety of customers. Adhere to all NOPs, EAPs, control measures, safe systems of work and standards. Remain fully conversant with all emergency procedures and take part in emergency situations, providing emergency care as required. Ensure appropriate customer behaviour within the facility. Ensure that all customers are fully informed with respect to the facilities, services, products, and prices available to them. Promote and/or sell all products and activities within the Centre and within the Leisure Services portfolio. Conduct inspection and cleaning duties to ensure that all areas of the Centre are clean, tidy, and hygienic and facilities and equipment are fit for a safe and enjoyable customer experience. Conduct effective set up and take down tasks to ensure facilities and equipment are prepared for a safe and enjoyable customer experience throughout the Centre. Participate in the Centre’s checking system, keeping records up-to-date and fix or promptly report faults, as appropriate. Participate in the pool water quality testing system and procedures to ensure pool water quality is safe and maintain records. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Centre. LOCATION: Various locations throughout the Borough including: Orchard Leisure Centre, Armagh Banbridge Leisure Centre, Banbridge South Lake Leisure Centre, Craigavon Qualifications and Training: • You must achieve your NPLQ (training provided by Council) within 8 weeks from your date of commencement. Failure to do so will result in the termination of your employment from this post. Key Skills, Knowledge and Attributes: • Effective customer care skills; • Excellent oral and written communication skills; • Ability to keep accurate records; • Ability to work as part of a team; • Ability to work on own initiative; • Ability to handle sensitive or difficult situations appropriately; • Understanding of health and safety requirements; • Flexible approach to work demands. Working Arrangements / Flexibility: Variety of shift patterns to include full time, part time, early mornings, days, evening and weekend shifts.