Clerical-Officer jobs
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We are seeking a new team member to join our busy office environment. Responsibilities will include data entry, handling phone calls, filing, and other general office tasks. Strong proficiency in Microsoft Office is essential, and experience with Sage is a plus. Flexible working hours may be available for the ideal candidate.
Clerical Officer
Job Description Grade III Clerical Officer with Initial Duties attached to HR Operations in the area of Pensions. Job Overview The Pensions Administrator based within the Human Resources Department of Donegal ETB is responsible for assisting and supporting the smooth and efficient operation of pension schemes with other members of the pension team. This role involves maintaining accurate member records, processing contributions, assisting other team members in the pensions department, and ensuring compliance with applicable regulations. The Pensions Administrator will report to the Head of Pensions. Initial Duties The initial duties attached to the role include but are not limited to: ● Daily Pension Administration including updating databases, preparing statements and dealing with employee queries ● Ensuring accurate pension calculations using manual and system-based methods. ● Conduct data checks to ensure the integrity of the systems ● Implementing ICT efficiencies to improve workflow processes ● Working to tight schedules and meeting targets ahead of schedule ● Verifying data on an ongoing basis against internal/External Reports/Documentation ● Effective Project Planning Grade III General Duties The general duties attached to the role of Clerical Officer include: ● Assist the Line Manager in the day-to-day activities of administration in areas of reception, general office duties, trouble-shooting and prioritising workload where necessary. ● Proficiency in computer skills and knowledge of word processing programmes Word, Excel, PowerPoint, Google Drive and other IT systems/processes as required. ● Assist with organising events and activities attached to the relevant work area. ● Maintenance of records and filing systems both manual and electronic to effectively manage all information within a section. ● Manage records and information in relation to students and staff in the work area as appropriate. ● Maintain records including: spreadsheets, databases, information on management information that are accurate, reliable and available for departmental/organisational requirements and also for government audits. ● Ensure high quality customer service in dealing with the public in the relevant work area to include the general public/suppliers/learners/staff by responding to queries and providing information effectively and efficiently. ● Prepare and accurately maintain a variety of reports, statistics, records and files relating to students (FET/Post Primary) activities and manage the data using the designated IT platforms. ● Seek quotations and process orders through IT systems as required. ● Preparation of letters and forms as required throughout the year in a timely and efficient manner. ● Deal with queries from both internal and external stakeholders. ● Responding to emails, dealing effectively with routine telephone queries and taking accurate messages. ● Liaise and interact with the wider team including the Line Manager, Senior Management Team, Employees of Donegal Education & Training Board, Students (FET/Post Primary) and deal with their queries and assist where possible. ● Deal with queries from the general public and other relevant stakeholders and assist where possible. ● Be flexible and willing to readily respond to changing circumstances and expectations. ● Prepare Agendas, Act as Minute Taker, and compile documents and correspondence for circulation as required. ● Develop and maintain up to date contact lists, registers or databases for relevant groups, employees, outside agencies and networks as appropriate. ● Collate and appropriately disseminate information relevant to the work of the Department to which the post holder is assigned. ● Prepare and issue information to Schools/Colleges/Centres and other agencies as may be required from time to time under the direction of the Line Manager. ● Keep such records, appropriate to the role in accordance with Data Protection Policies and Procedures ● Ensure that all enquiries, queries and requests for information received by the Department are dealt with efficiently and in a timely manner. ● Undertake any training relevant to the new work area as approved by the Line Manager. ● Work as part of a Team in the provision of a quality customer service. ● Assist in the process of undertaking quality assurance checks on aspects of the work of the Department to which the post holder is assigned. ● Assist in the preparation and review of a Works Manual. ● Other tasks and project work as required by the Head of Department to contribute to the achievement of the objectives of the division. ● To act on inter and intra division project teams from time to time. ● Any other task or duties relevant to the operation and smooth running of the centre which may be required from time to time by your Line Manager. CITIZENS REQUIREMENT Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. HEALTH & CHARACTER Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts may require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. PERSONAL ATTRIBUTES ● Acts with professional integrity at all times. ● Ability to use own initiative and know when to seek advice. ● Takes direction and seeks clarity as required. ● Has a friendly, approachable and caring disposition. ● Ability to work well under pressure and to multi-task. ● Ability to develop and maintain good working relationships. ● Is confident, resilient and resourceful. ● Self-motivated in seeking out new technologies to improve work processes. ● Adaptable, resilient, capable and competent to carry out the role. ● Has a positive willing attitude in their approach to work related tasks. SKILLS ● Works efficiently, delivers high standards of accuracy and displays attention to detail. ● Excellent written and verbal communication skills. ● Excellent administrative, organisational and time management skills. ● Excellent IT Skills with competencies in a range of IT Systems. ● Ability to prioritise, plan and organise tasks to meet tight deadlines. ● Ability to operate multiple systems and focus on the tasks at hand. SPECIALIST KNOWLEDGE & EXPERTISE ● Experience of using IT systems for data entry and reporting. ● Ability to troubleshoot and address issues in a timely manner. ● Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies etc. ● Clearly understands the role, objectives and targets and how they fit into the work of the unit. ● Is committed to self-development and continuously seeks to improve personal performance. QUALIFICATIONS / EXPERIENCE Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent. or Have passed an examination at the appropriate level within which can be assessed as being of a comparable to Leaving Certificate standard or equivalent i.e. a full award at Level 5, or higher or Have appropriate relevant experience which encompasses equivalent skills and expertise. Desirable: Have a minimum of two years administrative experience in an office environment within a business setting. COMPETENCIES Competencies will be informed by best practice Public Appointment Service. Competency Framework for the Irish Public Service. Competencies attached to this role include: ●Teamwork. ●Information Management /Processing. ●Delivery of Results. ●Customer Service & Communication Skills. ●Specialist Knowledge, Expertise and Self Development. ●Drive & Commitment to Public Service Values. OTHER REQUIREMENTS Be at least 17 years of age on or before the date of advertisement of the Recruitment Competition. Desirable Having a willingness to embrace the Irish Language. Salary: €30,811 – €47,946 per year
Supplementary Clerical Officer
The Local Government sector in Ireland is made up of 31 Local Authorities and 3 Regional Assemblies. Local Authorities are the closest and most accessible form of Government to citizens. They have responsibility for the delivery of a wide range of services in their local area with a focus on making cities, towns and the countryside areas attractive places to live, work and invest. These services generally include housing; transportation; planning; infrastructure; environmental protection; recreation and amenity provision and community development. Local Authorities also play a key role in supporting economic development and enterprise promotion at local level. Waterford City and County Council (Comhairle Cathrach agus Contae Phort Láirge) is the authority responsible for local government in the City & County of Waterford, Ireland. The organisation came into operation on 1st June 2014 after that year's local elections and is a merger of Waterford City Council and Waterford County Council. The mission of Waterford City & County Council is to make Waterford the best possible place for all its people and for those that wish to live, visit, work or invest here. There are 32 Elected Members. The 2024 Revenue Budget of the Council is €183.31 million. At a strategic level, the Council operate through its Corporate Policy Group comprising of the Cathaoirleach of the Council and the Chairs of the local authority’s Strategic Policy Committees. The Chief Executive and the Council’s Management Team play a key role in supporting and advising this policy group. Day to day management of services takes place under the stewardship of the Chief Executive, four Directors of Service and a Head of Finance who collectively comprise the Senior Management Team. Working with Waterford City & County Council is now a more inviting prospect than ever. This local authority has immersed itself in many exciting projects in recent years, some which have reached completion while some are ongoing and providing exciting challenges and career highlights for our enthusiastic staff. This competition presents an opportunity to gain employment with Waterford City & County Council in the role of Temporary Clerical Officer . This Candidate Information Booklet is intended to provide information on the post of Temporary Clerical Officer and the selection process and candidates are advised to familiarize themselves with the detailed information in advance of submitting their application. Waterford City & County Council is committed to a policy of open and fair recruitment, in line with good practice, recruitment & selection standards, employment legislation and relevant circulars from the Department of Housing, Local Government & Heritage. Candidates should satisfy themselves that they are eligible under the Qualifications to apply for the post of Temporary Clerical Officer . Where a candidate provides false or misleading information or has deliberately omitted relevant information on their application form this may result in their disqualification from the competition. ROLE & DUTIES OF THE POST Introduction to Role: The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Temporary Clerical Officer . It is proposed to form a panel of qualified candidates from which temporary vacancies will be filled during the lifetime of the panel. The Temporary Clerical Officer will report directly to the Staff Officer, or such person as may be assigned from time to time by Waterford City & County Council. Temporary Clerical Officers make a valuable contribution to the provision of the Council’s services. The Temporary Clerical Officer will work as part of a multidisciplinary team, assisting with the implementation of work programmes to achieve goals, targets and standards set out in Departmental and Team Development Plans. He/she will also be required to operate the Council’s existing and future IT systems as part of their work. As part of Waterford City & County Council’s commitment to providing quality services to citizens, the Temporary Clerical Officer will assist in delivering a wide range of services across the organisation. Temporary Clerical Officers provide a point of contact for customers to carry out their business and access information about the Council’s services. Duties The duties of the post are to give to the local authority and to (a) the local authorities or bodies for which the Chief Executive is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate Temporary Clerical Officer, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to him or her by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties of the Temporary Clerical Officer shall be such clerical/administrative duties as may be assigned from time to time by Waterford City & County Council. They shall include deputising, when required, for other employees of the Council and such duties as may be assigned in relation to the area of any other Local Authority, including but not limited to:- • dealing with members of the public/customers; • public counter/reception work; • PC work - word processing, spreadsheets, database, e-mail and internet; • inputting computer data; • general clerical duties - filing, faxing, photocopying; • handling mail; • cashiering; • processing invoices and payroll for payment; • accounts - purchasing, creditors, debtors; • secretarial work; • taking minutes of meetings, drafting of letters and reports; • interviewing customers, e.g. people applying for housing loans; • carrying out such other duties that may be assigned from time to time. The particular duties and responsibilities attached to these temporary positions may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The temporary post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. Qualifications & Requirement of the Post The Minister for Housing, Local Government & Heritage has declared that the qualifications for the Temporary Clerical Officer position shall be as set out hereunder: (a) Character: Each candidate shall be of good character. (b) Health: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. (c) Education, Experience, etc.: Each candidate must, on the latest date for receipt of completed application forms: (i) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certification Vocational Programme. (At least Grade B in Foundation Level Mathematics and Grade C in Foundation Level Irish may be considered as equivalent to Grade D (or a Pass), in Higher or Ordinary Level, from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme); or (ii) have passed an examination of at least equivalent standard; or (iii) have had at least two year’s previous service in the office of Temporary Clerical Officer, Clerk/Typist (Clerical Duties), Clerk Typist (Typing and Clerical Duties) or Clerk/Typist under a local authority, or health board in the State; or (iv) have satisfactory relevant experience which encompasses demonstrable equivalent skills. Salary: Current Salary Scale: €30,811 - €47,945 The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. New entrants will commence on the minimum point of the scale. Remuneration is subject to all statutory deductions, e.g. P.A.Y.E. and P.R.S.I. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and/or conduct are not satisfactory. Superannuation: The relevant Superannuation Scheme will apply. The provisions of the Local Government (Superannuation) (Consolidation) Scheme 1998 may apply. Persons who become pensionable officers who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority as follows: 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority at the rate of 5% of their pensionable remuneration. The provisions of the Spouses and Children’s/Widows and Orphans Contributory Pension Scheme will continue to apply. New entrants will be admitted to the Single Public Service Pension Scheme with effect from the date of appointment. The scheme is contributory and provides pension, retirement gratuity, death gratuity and survivors benefits. To qualify for a pension the successful candidate must have served a minimum of two years employment in a Local Authority. Retirement Age There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 70 years or as determined in accordance with Department Circulars and in line with Government Policy. The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and other Provisions) Act 2012 is 70 years. The Council may refer staff to a medical advisor at any time to determine fitness to carry out the duties to which they have been assigned. Hours of Work: The normal working hours are 35 hours per week. Flexible working arrangements apply. All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997, and the Organisation of Working Time Regulations, 2001. Waterford City & County Council requires employees to record their hours using the CORE/TDS Clocking system. Annual Leave: The annual leave entitlement for the grade is 27 days per annum. The Chief Executive of Waterford City & County Council retains autonomy with regard to office closures, (e.g. Christmas Office Closure); any days arising from such closure will be reserved from the employee’s annual leave entitlement. Proposed office closure days will be reviewed and advised to all employees each year. Base: Waterford City & County Council reserves the right to, at any time, assign an employee to any premises in use by the Council now or in the future. Residence: The successful candidate shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof. Drivers Licence: Temporary Clerical Officers employed by Waterford City & County Council will be required to use their car on occasions on official business. In such situations the employee must hold a current clean driver’s licence and have available adequate means of transport. It is the responsibility of the employee to arrange the appropriate car insurance for business use and to indemnify Waterford City & County Council with the indemnity specified on the insurance certificate under the heading “Persons or classes of person who are covered”. Documentation to confirm the appropriate insurance cover will be required to be supplied to the Council on an annual basis. Code of Conduct/Organisational Policies: Employees are to be required to adhere to all current and future Waterford City & County Council codes of practice including Code of Conduct of Employees and all current and future organisational policies including, but not limited to Health and Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management and Use of Electronic Equipment. A full list of relevant policies is contained on the council Intranet. Training: Employees are required to attend and participate fully in training programmes as may be decided by the Council from time to time and to apply their learning in the course of their daily working activities. Commencement: Waterford City & County Council shall require a person to whom an appointment is offered to take up such appointment within a period of not more than one month (subject to notice requirements) and if they fail to take up the appointment within such period or such other longer period as the Council in its absolute discretion may determine, Waterford City & County Council shall not appoint them. Reporting Arrangements: Temporary Clerical Officers report directly to the appropriate Staff Officer of a section or to any other employee of Waterford City & County Council as the Chief Executive, Director of Services or other appropriate employee may designate for this purpose. A system of regular appraisal (PMDS) will be operated during employment which will involve discussions between the employee and the line manager regarding performance and conduct. Health & Safety: Waterford City & County Council as an Employer is obliged to ensure, in so far as it is reasonably practicable the Safety, Health and Welfare at Work of all of its employees. Under the Safety, Health and Welfare at Work Act 2005, the County Council has a legal duty to exercise all due care and take all protective and preventative measures to protect the Safety, Health and Welfare of its employees. All employees also have a legal obligation under Safety and Health legislation to co-operate with management and not engage in any improper conduct or behaviour or do anything, which would place themselves or others at risk. Employees must not be under the influence of an intoxicant at the place of work. Employees must comply with all Safety and Health rules and regulations and attend all required Safety and Health Training.
Electrical Safety Compliance Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: Responsible to the Electrical Safety Compliance Manager for the implementation, monitoring and review of the Executive’s Policies, and Procedures for Electrical Safety, Managing the Electrical Installation Condition Report (EICR) programme and contracts, including completion of remedial works, to ensure the NIHE is fully compliant with its statutory and regulatory duties to its customers, employees, and third parties. REQUIREMENTS: 1. i) Possess a degree or equivalent level 6 qualification relevant to electrical installations PLUS 1 year’s relevant experience* working in an Electrical related function. OR ii) BTEC Higher or equivalent Level 5 qualification relevant to electrical safety PLUS 3 years' relevant experience* working in an Electrical related function OR iii) Can demonstrate equivalent continuing professional development or experiential learning AND a minimum of 5 years’ experience* working in an Electrical related function *Relevant experience would be work on Electrical Installations, Electrical Engineering, Building Services Engineering, Engineering Management, or equivalent discipline. APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Grants Technical Improvement & Development Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: The Technical Improvement & Development Officer will develop technical policies and procedures and implement improvement initiatives across a suite of funding schemes for the private housing sector. These schemes are aimed at improving housing standards, addressing disrepair and remedying unfitness, improving energy efficiency, reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their own home. REQUIREMENTS: 1. i) Possess a degree or equivalent level qualification (Level 6*) in Building Studies or equivalent professional/technical qualification and can demonstrate at least 2 years’ relevant experience. OR ii) Possess a relevant BTEC Higher Certificate/Diploma or equivalent level qualification (Level 5*) qualification in Building Studies, and can demonstrate 3 years’ relevant experience. OR iii) Can demonstrate equivalent continuing professional development/experiential learning and demonstrate at least 4 years relevant experience. (Please include dates) *Refer to Qualifications Framework for equivalencies. It is the responsibility of the applicant to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Senior Staff Officer
Kildare and Wicklow Education and Training Board invites applications for the post of permanent wholetime Senior Staff Officer Grade VI. Initial duties will be in the Payroll Section of the Human Resources Department. KWETBs current payroll function is moving to a shared operating model whereby KWETB will retain certain stated payroll activities and the Department of Education and Skills Education Shared Business Services (ESBS) will take over certain stated payroll activities from November 2021. The ESBS Payroll Shared Services is the consolidation of the individual payroll functions of all 16 Education and Training Boards (ETBs) to one shared pay centre. KWETB currently has an annual payroll budget of approx. €95 million. Reporting/Accountability Relationship The Senior Staff Officer Grade VI will report to the Administrative Officer Payroll Manager. Job Description The Senior Staff Officer will have responsibility, under general direction, for a large section or area of the HR Department. The Senior Staff Officer may have a large, multi-level staff and will take responsibility for decision making in the section or area. The Senior Staff Officer will have responsibility for staff management, project management and data management. The post is a supervisory position within KWETB and the Senior Staff Officer will be assigned responsibility for the day to day operation and supervision of work areas, section or team. The Senior Staff Officer will • promote and maintain best practice throughout the HR Department to ensure a quality service is delivered at all times • be required to be flexible in this position and must be prepared to undertake such other duties as assigned to them by the HR Manager. Such duties may be outside the normal area of work. Hours of Work: 35 hours per week – Monday to Friday A Pilot Blended Working Scheme is currently in operation. Salary: €56,755 - €69,338 (incls 2 x LSI) Key Responsibilities of the Post: Under the guidance of the Payroll Manager: • Responsible for the supervision and coordination of payroll processing operations. • A high level of excellent customer service delivery across all departments including Schools, Further Education and Training centres and Organisation support and Development. • Act as a Payroll system (CORE) approver and Financial system (P2P) approver for KWETB. • To ensure that all payroll staff are clear in their role and responsibilities and are carrying out their duties efficiently and on time • Liaise and coordinate day to day operations and adhere to strict deadlines with Education Shared Business Services (ESBS) • Bring a focus and drive to building and sustaining high levels of performance, addressing any performance issues as they arise. • Develop capability of staff in the payroll team through supportive feedback, coaching and creating opportunities for skills development. • Plan and prioritise work in terms of importance, timescales and other resource constraints, reprioritising in light of changing circumstances for self and relevant staff teams. • Responsibility for keeping up to date on Circular Letters/legislative requirements/collective agreements relevant to areas of responsibility and ensuring, under the guidance of the Payroll Manager, same are implemented efficiently. • To conduct on going reviews of compliance with internal controls such as Internal and external audits. • To produce reports, as required, for the Senior Management Team and APO HR and APO Finance. • Carry out any other duties and projects as appropriate to the grade which may be assigned from time to time. • Provide professional support and advice to all Line Managers in relation to areas of responsibility. • Undertake tasks in other areas of the HR Department as assigned by the HR Manager from time to time. • Effective communication with all sections of HR and other departments within KWETB. • Be accountable to the Payroll Manager and HR Manager, in all matters relating to areas of responsibility. • Assist in the planning, development and implementation of new systems as required with special reference to the introduction and development of computerised systems. • Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner. • Ensure all information received within the Department remains confidential. • Contribute to the setting of organisational tone through policies and the development and promotion of good internal controls in relevant areas of responsibility. • Monitor and manage good communication protocols for dealing with managers, staff and other stakeholders to ensure the information delivered is relevant, appropriate and timely, and ensure they are in line with KWETB policies and procedures. • Attend and contribute to working groups and committees of KWETB, as requested. • Represent the Payroll Section of KWETB at meetings, if required, with external agencies/bodies/groups that are necessary for the proper discharge of the post. • Maintain a strong focus on self-development, seeking feedback and opportunities for growth. • Research issues thoroughly, consult appropriately to gather all information needed on an issue. • Carry out any other duties appropriate to the grade which may be assigned from time to time. The above list is not exhaustive and duties may be varied having regard to the changing needs of the organisation and the terms of the post can include delivery of responses to unpredictable work demands as they arise. Requirements and Eligibility for the post: Candidates must: • have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service; • be capable and competent of fulfilling the role to a high standard; • have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise; Desirable Requirements: • Supervisory experience • Experience of the payroll process, ideally in the use of ESI or CORE. • Ability to interpret and convey policy • Well developed decision making abilities • Excellent administrative and IT Skills. • Excellent Customer Service • Strong Communication Skills, both written and oral. • Demonstrable initiative • Strong attention to detail Professional Relationships: ➢ The senior staff officer will work in liaison, contact and co-operation with: The Chief Executive, Directors of Organisation Support and Development, Director of Schools and Director of Further Education and Training, Principals, Adult Education Officers, Managers and Coordinators throughout Kildare and Wicklow ETB to provide a high level of Customer Service to all staff ➢ The Department of Education and Skills, SOLAS, and other departments, state bodies and external organisations relevant to the operation of Kildare and Wicklow ETB ➢ The Comptroller and Auditor General and the Internal Audit Unit – Education and Training Boards ➢ Education and Training Boards Ireland and senior administrative staff in other Education and Training Boards The above list is not exhaustive. Competencies required The appointee to the Senior Staff Officer (Grade VI) post will be required to show evidence of the following competencies: Specialist Knowledge, Expertise and Self Development • Clearly understands the role, objectives and targets and how they fit into the work of the Organisation. • Develops the expertise necessary to carry out the role to a high standard and has a thorough understanding of the Code of Practice for the Governance of Education and Training Boards • Is proactive in keeping up to date on issues and key developments that may impact on the Department and/or wider ETB service • Consistently reviews own performance and sets self-challenging goals and targets Leadership Potential • Is flexible and willing to adapt, positively contributing to the implementation of change • Contributes to the development of policies in the Department/Organisation • Seeks to understand the implications of taking a particular position on issues and how interdependencies need to be addressed in a logical and consistent way • Maximises the contribution of the team, encouraging ownership, providing support and working effectively with others • Formulates a perspective on issues considered important and actively contributes across a range of settings Analysis & Decision Making • Is skilled in policy analysis and development, challenging the established wisdom and adopting an open-minded approach • Quickly gets up to speed in a complex situation, rapidly absorbing all relevant information/data (written and oral • Uses numerical data skilfully to understand and evaluate service issues • Identifies key themes and patterns in and across different sources of information, drawing sound and balanced conclusions • Sees the logical implications of taking a particular position of an issue Delivery of Results • Assumes personal responsibility for and delivers on agreed objectives/goals • Manages and progresses multiple projects and work activities successfully • Accurately estimates time parameters for projects and manages own time efficiently, anticipating obstacles and making contingencies for overcoming these • Maintains a strong focus on meeting the needs of customers at all times • Ensures all outputs are delivered to a high standard and in an efficient manner • Use resources effectively, at all times challenging processes to improve efficiencies Interpersonal & Communication Skills • Communicates in a fluent, logical, clear and convincing manner verbally and in writing • Is able to listen effectively and develop a two-way dialogue quickly • Maintains a strong focus on meeting the needs of internal and external customers • Effectively influences others to take action • Works to establish mutual understanding to allow for collaborative working Drive & Commitment to Public Service Values • Consistently strives to perform at a high level • Maintains consistent effort under pressure and is resilient to criticism or setbacks at work • Demonstrates high levels of initiative, taking ownership for projects and demonstrating self sufficiency • Is personally trustworthy and can be relied upon • Places the citizen at the heart of all processes and systems.
Communications Officer
Main Purpose of Job: The postholder will be responsible for the day-to-day delivery of the Council’s communications functions, providing advice and guidance to officers and Elected Members.
Planning Officer
To assist in providing a high-quality and efficient Planning Service to the Armagh City, Banbridge & Craigavon Borough Council area. The post holder will be required to assist in the preparation and delivery of a new Local Development Plan for the Council area, and the management and delivery of the Development Management and Enforcement functions. The post will initially be based in the Development Management section of the Council’s Planning Department, but the post holder may be required to work across other sections, including the delivery of a new Local Development Plan and enforcement cases. All correspondence in relation to your application will be sent via email. Please ensure a valid e-mail address and mobile number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their emails including junk folders regularly. Human Resources Section (Craigavon Office) Armagh City, Banbridge and Craigavon Borough Council Craigavon Civic and Conference Centre Craigavon BT64 1AL
Environmental Health Officer
To protect and promote the health and wellbeing of those who live in, work in and visit the Borough and to contribute to their quality of life by enforcing all relevant statutory provisions e.g. consumer protection, environmental protection, food control, health and safety, housing and public health. The post holder will also be required to identify information needs within the business and residential community relating to Environmental Health matters; to devise, plan and participate in training and information campaigns to promote awareness of legislative requirements and health issues. All correspondence in relation to your application will be sent via email. Please ensure a valid e-mail address and mobile number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their emails including junk folders regularly. Human Resources Section (Craigavon Office) Armagh City, Banbridge and Craigavon Borough Council Craigavon Civic and Conference Centre Craigavon BT64 1AL
Payroll and HR Officer
Purpose of The Job As an integral member of the Human Resources team, you will play a pivotal role in supporting the smooth and efficient delivery of both payroll and HR services. Your primary focus will be to ensure accurate and timely payroll processing and reporting while contributing to essential HR functions, including recruitment, absence management, and employee training and development. Your work will be vital in helping the business foster a supportive and compliant work environment that upholds both legal obligations and company policies. Key skills & Requirements Key competences · 3rd Level qualification · Strong organisational, time management and analytical skills · Excellent communication skills - both written and verbal · Strong level of accuracy and attention to detail · Excellent knowledge of Excel, Outlook and Word · Ability to work under pressure and multitasking · Confidentiality · Customer Care Skills · Communication · Organisational Skills · Problem solving · Decision making · Business understanding · Continuing to learn · Planning and Organising Action Assignments: Key Responsibilities 1. Payroll Support · Ensure payroll processes comply with current employment laws, tax regulations, and company policies. · Accurately prepare and process payroll for all employees in accordance with established schedules and company policies. · Ensure payroll processes comply with current employment laws, tax regulations, and company policies. · Stay updated with changes to legislation affecting payroll and advise management of any impacts. · Maintain accurate and up-to-date payroll records, including employee data, pay rates, deductions, and benefits. · Respond to employee enquiries regarding payroll, deductions, benefits, and resolve any discrepancies or issues promptly. · Prepare and distribute payroll-related reports, including monthly, quarterly, and annual reports. · Collaborate with managers to ensure accurate time and attendance records are maintained and properly integrated with the payroll system. · Uphold the highest standards of confidentiality and data security when handling sensitive payroll information. · Identify and implement process improvements to enhance payroll processing efficiency. · Support internal and external audits by providing payroll documentation and explanations as needed. 2. Human Resources Support · Manage end-to-end recruitment processes, including advertising job vacancies, screening candidates, scheduling interviews, and conducting reference checks. · Facilitate new employee onboarding, ensuring a smooth transition and positive first impression of the company. · Provide support and guidance to employees on HR policies and procedures. · Act as a point of contact for employee enquiries, addressing concerns and resolving workplace issues fairly and consistently. · Maintain accurate and up-to-date HR records, including contracts, leave records, and other personnel documents. · Prepare HR-related reports and maintain confidentiality in handling sensitive employee data. · Assist with the implementation and monitoring of performance appraisal processes. · Support managers and employees in understanding performance goals and expectations. · Provide support to the management team in all aspects of Human Resources. · Support and actively engage in group-wide HR weekly meetings and other HR activities to foster collaboration, share best practices, and contribute to the continuous improvement of HR strategies and initiatives 3. Training Support
