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ICT Systems Administrator (Officer) - Hybrid

The National Biodiversity Data CentreWaterford€40,000 - €54,000 per year

The National Biodiversity Data Centre is seeking to appoint an ICT Systems Administrator to work within our Digital Services Team. The closing date for applications is 5pm on Friday the 9th of May 2025 THE POSITION Background The National Biodiversity Data Centre is the newest, state-sponsored centre, established to support biodiversity data and information needs to address the Biodiversity Crisis. It was established as a Company Limited by Guarantee in December 2022, following a decision of Government to secure the long-term future of the Centre. The primary role of the Centre is to contribute to build the knowledge base on biodiversity and track how it is changing in Ireland. It works to ensure that data and information on Ireland’s biodiversity is more freely available and accessible for use in research, conservation management and decision-making. A priority of the Centre is to ensure that data and information is easily accessible to promote a better understanding and appreciation of biodiversity at the local level. The National Biodiversity Data Centre is a predominantly publicly funded entity, rather than a public sector body. Since its establishment as a Company Limited by Guarantee, the National Biodiversity . Data Centre has undergone a transformative phase with new and improve governance structures, has developed its five-year Strategic Plan, and has almost doubled its staff complement. Consequently, it is now better equipped to make a real and lasting impact on what we know about the state of biodiversity in Ireland, and what evidence-based actions are best to address biodiversity loss The National Biodiversity Data Centre has built and manages an extensive biodiversity digital infrastructure to meet many of the national biodiversity data management needs. This infrastructure is offered as a shared service to partner organisations to assist their biodiversity data management needs and to facilitate data mobilisation. Underpinning this infrastructure is a national biodiversity database which at the end of 2024 contains almost seven million species occurrence records of almost 19,000 species. A Digital Services Team has been established to support the work of the Centre and to assist the growing number of staff being recruited. Working closely with Compass Informatics Limited, the National Biodiversity Data Centre’s current Technical Support Partner, the Digital Services team is responsible for the entire suite of digital bioinformatics infrastructure, which is used for the capture, management, reporting and publication of biodiversity data. In addition to this, the team is tasked with establishing a collaborative working environment for staff through the use of Microsoft 365, with a particular focus on Microsoft Outlook, Teams, SharePoint Online, OneDrive, and Forms. The new ICT Systems Administrator [Microsoft 365 and Cyber Security] role has been created to administer, support, and develop the Microsoft 365 environment and to migrate staff and documentation away from an existing shared folder structure. The National Biodiversity Data Centre is based at Beechfield House, SETU West Campus, Carriganore, Co. Waterford and operates a hybrid working policy with staff based in Waterford and working remotely. It currently has a staff complement of 21. To support staff, the ICT Systems Administrator [Microsoft 365 and Cyber Security] will also be charged with establishing a flexible hot-desking environment in Waterford and administering laptops and peripherals in collaboration with the Technical Support Partner (Compass Informatics Limited). In addition to this the Systems Administrator will be responsible for information security management, hands-on Cyber-Security Technical Support, and will work closely with the Head of Digital Services and the Technical Support Partner to ensure the National Biodiversity Data Centre completes its aim of ISO27001 Security compliance. FOR MORE INFORMATION AND TO APPLY CLICK THE APPLY NOW BUTTON

1 day agoHybrid

Customer Experience Champion

Permanent TSBDungarvan, County Waterford

Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers.   Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank   Your Responsibilities: ·        Support in the day to day operation of customer service within the branch. ·        Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ·        Take ownership and deal with customer queries in an effective, professional and compliant manner. ·        Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ·        Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ·        Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ·        Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. ·        Assist the Branch Lead and wider territory team with key customer relationships. ·        Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. ·        Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. ·        Perform the various roles in the branch on a rotation schedule on an ongoing basis. ·        Maintain knowledge of the regulatory codes and legislation impacting on day to day work. ·        Commit to continuous professional development and agree an annual performance and professional development plan with the manager. ·        Continuously reviews skills, and be flexible and open to feedback   Requirements: Essential ·        QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ·        If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ·        Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ·        Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) ·        Committed to and enjoys working in a sales environment   Desired ·        Excellent knowledge of all retail finance product, processes and procedures ·        Significant experience in financial services

2 days agoFull-time

Team Member

Costa CoffeeWaterford

Costa Coffee requires a Team Member for our store in Lisduggan Shopping Centre. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

2 days agoFull-timePermanent

Team Leader

Costa CoffeeWaterford

Costa Coffee requires a Team Leader for the opening of store in Lisduggan. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

2 days agoFull-timePermanent

Team Member

Costa CoffeeWaterford

Costa Coffee requires a Team Member for our store in Ardkeen, Waterford. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

3 days agoPart-timePermanent

UHWA Senior Occupational Therapist

University HospitalWaterford

*********PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED********** Principal Duties and Responsibilities Professional / Clinical The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

3 days ago

UHWA Medical Scientist, Staff

University HospitalWaterford

***********PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED********* Principal Duties and Responsibilities The medical Scientist, Staff Grade (Biochemistry) will: Scientific / Professional The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

3 days ago

UHWN Clinical Nurse Manager, Supplementary Campaign

University HospitalWaterford

*******PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED********** Principal Duties and Responsibilities Professional / Clinical The CNM1 (Medical Directorate) will: The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

3 days ago

UHWA Senior Medical Scientist

University HospitalWaterford

**********PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED******** Principal Duties and Responsibilities Scientific/Professional The Medical Scientist (Senior Grade) will: The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

3 days ago

Subway Team Member

Applegreen StoresLemybrien, Waterford

Subway Team Member - Applegreen Lemybrien As a Subway Team Member at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Subway Team Member at Applegreen? INDHP

4 days ago
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