Jobs in Cork
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Join our panel of Mystery Shoppers across Ireland and enjoy flexible/casual work while evaluating customer service and store experiences. Flexible schedule - work when it suits you. No experience needed - just an eye for detail! To apply, please click below and complete the form.
Truck Driver
We're looking for a Truck Driver based in Ballineen, West Cork. The ideal candidate should have: Please click APPLY NOW to upload your CV or CALL 023-8847131. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Mystery Shoppers
Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Information Officer
JOB SUMMARY The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (Family Carer of the Year Awards, National Carers Week, respite weekends, training & education). The Information Officer (IO) will work with the Support Manager (SM) for Cork South & West. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Manager in the administration of carer supports including but not limited to scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. Family Carers Ireland is an Equal Opportunities Employer. www.familycarers.ie The following qualifications, skills and experience are required for this role: Minimum Leaving cert (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years’ experience working in a busy office environment. Experience of working remotely with excellent broadband. The ability to prioritise tasks and work within a dynamic environment. Excellent IT Skills - mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom, MS Teams. Flexibility in attitude and approach to the job and a willingness to help others. A reflective approach to their work and a willingness to learn and desire to implement a culture of continuous improvement. A strong work ethic with excellent attention to detail. Effective time management skills and organisation skills with the ability to manage multiple activities and keep stakeholders informed. Excellent communication skills and the ability to establish rapport with a diverse range of people. The ability to work autonomously and within a team. Fluency in English (written and verbal). Have experience working in a highly confidential environment. Fundraising experience desirable. Full drivers licence with access to own car. ROLE CRITERIA Information Officer: Cork (South & West) Terms & Conditions: Part-time permanent contract (18.5 hours) (across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €17,074 and access to a defined contribution pension scheme. The annual leave entitlement is 23 days per year pro rated to days worked.
Team Supervisor
Taking direction from the CIPS Manager, Team Supervisors will manage CIPS Information Teams and information delivery systems and practices to ensure that all customer service objectives and standards are met. Reporting to: The CIPS Manager. Main Responsibilities Operational This list is not exhaustive but serves to reflect the nature of the responsibilities included in the role. Given the nature of the organisation and the need to respond to customers’ needs on an ongoing basis, the role is subject to change over time. Training and Education Third Level Qualification Proven Record of Attainment Two years’ line management experience in a front-line service delivery setting – including recruiting, supervising, appraising, training, coaching and motivating staff. Experience in a leadership role. Operational planning and service development. Service evaluation / quality assurance. Management reporting (quantitative and qualitative). Service Delivery and Floor Management in a Call Centre Setting Experience in engaging in floor management in a call centre providing a service to customer / clients. Strong capacity to plan and deploy resources in a busy multi-channel environment i.e. anticipating customer service demand; planning and deploying staff resources as appropriate; responding on a ‘real time’ basis to variances in customer demand and staff availability; contingency planning. Ability to direct and supervise staff ‘on the floor’, intervening as appropriate in all situations requiring immediate hands-on management. Capacity to develop customer service guidelines and quality-assurance templates across all delivery channels, and to oversee their implementation. Ability to develop referral guidelines. Ability to set and manage rosters. Capacity to assist Information Officers with complex queries. Training Experience / HR Experience (including recruitment) Develops or oversees employee training. Staff supervision. Provide training, coaching and induction supports on a systematic basis, and to actively appraise and feedback on staff and service performance in one-to-one and group settings. Administers benefits / entitlements to staff. Experience in employee relations / industrial relations. Undertaken the recruitment process on behalf of an employer. Experience of Coaching, Mentoring and Supporting Staff Actively helps and supports others to achieve goals. Conducts performance management and appraisal, 1-to-1 and Call Coaching. Builds effective working relationships to support learning. Team / Staff Supervision Awareness of the importance of, and ability to positively influence, organisational culture. Provide training, coaching and induction supports on a systematic basis, and to actively appraise and feedback on staff and service performance in one-to-one and group settings. Sets high standards and monitors and supports to ensure delivery of service. Creates capacity and preparedness to lead by example. Provides others with clear guidelines and indication of expectations. Delegates wisely, motivates and challenges others to perform to their potential. Range of aptitudes with respect to change and conflict management. Awareness of importance of, and ability to positively influence, organisational culture. Willingness and capacity to both work on own initiative and to take direction. Sound decision-making skills. Ability to offer appropriate support and guidance to staff in a service delivery environment. Communication Skills Excellent communication skills. Builds rapport with colleagues and customers to understand their issues. Puts information across clearly, concisely and convincingly and communicates effectively to build relationships. Customer Service Deals with people in a helpful and professional manner, displaying empathy, diplomacy and tact, particularly in difficult situations. Demonstrates a customer-oriented approach to work, being in touch with and understanding the concerns and needs of the customer. Relates well to a wide range of customers both in person and over the telephone. Judges well when to refer a matter to a higher level. Management Reporting Ability to analyse statistical information, and to prepare and present operational / management reports. Identify and collect relevant data; examine the data; identify factors indicating effectiveness or otherwise of service; make recommendations. Strong analytical and critical thinking skills. Strong IT skills, particularly MS Excel. Excellent communication skills. All position is subject to satisfactory completion of a probationary period. The period of probation may be extended at the discretion of the CIPS Manager. The successful candidate will be available to work 35 hours (full-time). There will be a requirement to work alternative shifts between the hours of 09:00 and 20:00, Monday to Friday. Full Time Salary: Scale range of €48,625, €50,244, €51,861, €53,476, €55,095 (Max for 3 years), €56,969 (LSI1 – Long Service Increment for 3 years), €58,837 (LSI2). Salaries pro-rata for part-time work. Incremental Credit: It is expected that all new entrants to the Citizens Information Phone Service (CIPS) will be appointed at point one of the salary scale. However, CIPS operates an incremental credit process for appointments higher than point one of the salary scale. This process is applicable to new entrants into the CIPS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution: 5% of salary. Employer contribution: 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: 26 days per year, calculated on a pro rata basis for part year service.
Trainee Optical Assistant
So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you. As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Our store Based in Market Green, our store is community driven with a strong team-centric environment. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Receptionist
Company Overview Keary’s Motor Group is Ireland’s largest family-owned motor group, with 15 dealerships in Dublin, Cork, Galway and Limerick. Our people come first, as we strive to recruit and retain the best people to meet our customers’ high expectations when buying and servicing their car, bike or van from Kearys. With award-winning sales staff, dedicated financial advisors, a superb aftersales department, and a first-class business development centre, we are passionate about providing exemplary customer care. Working as a team we strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going. Kearys Motor Group’s dedication to excellence and its strong reputation as an outstanding employer are perfectly aligned with the company’s core values – The Keary Way. The Keary Way comprises of three core pillars: People First, Customer Driven, and Professional. Role Overview Kearys Motor Group is looking for top calibre candidates to join its winning team. We are currently seeking to recruit a Full- Time Receptionist to join our growing team based in BYD Bandon, Clonakilty Road, Bandon. Looking to move your career into next gear? Apply today to be a part of our success story. Role Responsibilities: • Managing the running of reception area. • Meeting & greeting customers - act as company ambassador. • Liaising with external parties. • Sorting & distributing post. • Call and email management. • Travel booking – taxis, couriers etc. • Facilities Management and Supply Maintenance. • Ad-hoc tasks as required. Role Requirements: • 1 - 2 years’ experience in a similar role. • Excellent communication and interpersonal skills. • Excel at understanding, anticipating and meeting customer needs. • Be efficient, with good organisational skills and attention to detail. • Work well as part of a team. • Be flexible in their approach to work. • Display a professional, courteous manner at all times. • Previous experience within the motor industry is desirable but not essential. Benefits • 31 Days Paid Leave (inclusive of public holidays) • Company Pension • Healthcare Scheme • Employee Volunteer Day • 2 Company Days • Bike to Work Scheme • Referral Bonus • Milestone Programme • Professional & Personal Development • Rewards & Recognition • Employee Wellbeing Programme • 24/7 Employee Assistance Programme • Death in Service Benefit • Long Term Disability Scheme • Tax Saver scheme • Employee Recognition Programme • Sports and Social Club
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Trainee Accountant
Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential. Description Working at Xeinadin offers our people the opportunity to build a career in one fastest growing professional services firms in Ireland. Our people are our most valuable resource and we invest in nurturing the talent and energy of our Trainees. We have created a challenging and supportive professional environment, enabling Trainees reach their full potential. We’re currently recruiting Trainee Accountants to join our Cork Airport Business Park team, with great opportunities for progression, skills and knowledge. Successful candidates will gain experience across all departments and get exceptional training and support. They will engage with clients from early stages and benefit from an exceptional study leave and remuneration package. Key Responsibilities • Preparing financial statements; • Participating in the performance of audits; • Compiling management accounts and other management reporting and bookkeeping; • Preparing and processing Payroll; • Liaising with banks, legal firms, Revenue and other professional advisers; • Managing client Company Secretarial requirements; • Work under the supervision of senior staff members and provide support • Preparing VAT returns • Preparing management accounts • Attending client premises • Communicate and liaise verbally and in writing with external clients, always aiming to deliver customer service excellence. • Ensure that all work is completed to a high standard in terms of timeliness and technical competence. • Participate in teamwork and activities enhancing standards for the business and client. • Represent the firm internally and externally a professional manner through appearance, conduct and attitude. • Deliver the Xeinadin vision and values Key Requirements • Expect to achieve at least a 2.1 in accountancy or a business related degree; • Have obtained 420+ points at Leaving Cert level (or equivalent); Additional Requirements • Be motivated and able to work both as part of a team and independently; • Possess strong communication and English language skills; • Be enthusiastic about both developing their career • Endeavour to continually improve their skills and knowledge. Model Office Based Salary Competitive Benefits • Company Pension Scheme • 25 days of annual leave + bank holidays • Additional annual leave days from certain levels of seniority • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum • Business closure over Christmas* • Life Assurance x4 annual salary • Enhanced family leave policies • Enhanced Company Sick Pay • Employee Assistance Programme – 24/7 support, free and confidential • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family • Critical Illness Cover • Cash plan • Cycle to work • Eye care • Dental *subject to exceptions and business needs
Sampling Technician
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Everyday we partner with customers to create healthier, tastier and more sustainable products that are consumed bybillions of people across the world. Our vision is to be our customers' most valued partner, creating a world ofsustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing youopportunities to explore and grow in a truly global environment.Our Safety purpose “we work together in a caring culture where everybody goes home safe every day”. We arecommitted to providing a safe working environment and ensuring that all safety protocols are strictly followed. Joinus in creating a workplace where safety is everyone's responsibility. About the role Due to an upcoming retirement, we are looking for a Sample Technician to join our manufacturing site in Carrigaline. This role sits within Kerry’s Enzymes division—one of our four strategic pillars with ambitious growth plans—and plays a key part in supporting business expansion. This role combines desk-based tasks with hands-on activities such as retrieving samples from the warehouse, packaging them correctly, and maintaining accurate inventory. Please note that this is not a laboratory-based position. Instead, the focus is on coordinating samples for internal assessment and ensuring timely dispatch. The role primarily involves working with systems such as SAP, Microsoft Office, Salesforce, as well as using courier platforms like DHL, UPS, or FedEx, skills that can be developed on the job if not already familiar with all. Good communication skills remain key to managing urgent requests and collaborating effectively across multiple teams. This is a permanent, full-time, on-site position (Monday to Friday). Key responsibilities
