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Sort by: relevance | dateRetained Firefighter
THE ROLE: The role of the retained firefighter is primarily to: • Save life and preserve endangered life • Protect property from damage by fire • Inform and educate awareness of safety Retained firefighters are on call to respond to emergencies. As well as responding to emergency calls, firefighters may also be involved in community fire safety initiatives. Although retained firefighters are part-time, they are fully trained and capable of saving life and property to provide a comprehensive service to the community. When a call is received, firefighters are required to respond immediately. Retained firefighters must be ready to drop whatever they are doing to become part of a team ready to respond safely and effectively to the emergency, regardless of the time of day/night or the weather conditions. The Fire Service responds to emergency calls from the public, primarily to prevent injury and protect life, but also to prevent and restrict damage to property. Many emergency calls are not to fires but to road-traffic accidents where casualties may be trapped in vehicles. The Fire Service may also be called to deal with chemical spillages and toxic emissions, etc. Firefighters need to be able to use problem solving skills and initiative to resolve issues quickly and calmly. Firefighters also need to be able to deal sensitively and appropriately with members of the public when they are distressed, confused or obstructive. Firefighters are required to carry out routine checks, as well as cleaning and maintaining all equipment and fire appliances to ensure they work properly when required during an emergency. Firefighters are required to participate and take part in the duties as required as part of the organisational response to Climate Action to promote and ensure capacity building, empowering change and delivering action. All new recruits undergo extensive initial training, which includes a three-week Recruit Induction course, a two-week Breathing Apparatus Wearers Course and one-week Compartment Fire Behaviour course. Thereafter all firefighters are required to undergo a continuous development programme by attending lectures, exercises, practical courses and other forms of training to maintain competency levels. Firefighters are expected to take responsibility for developing their own skills and for ensuring that their fitness levels are maintained as the work of a firefighter can be demanding, both physically and psychologically. DUTIES OF THE POSITION: • A Firefighter shall be required to attend at fires and other emergencies, drills, displays and other duties at such times and for such periods as required by the County Council. Failure to respond promptly to fire or other emergency calls will be addressed through the Local Authority’s disciplinary procedure • Each Firefighter who attends for Fire Brigade service must be prepared to accept the work entailed and to fulfil to the best of their ability their duty as a Firefighter in the saving of life, saving of property and the fighting of fires or other such emergencies • Every Firefighter must comply with XYZ County Council’s Crew Management Arrangements for Retained Firefighters. Firefighters who are on standby during fires or other incidents shall remain at the Station and perform such duties as may be assigned by the Station Officer from time to time during the callout • Firefighters shall ensure that the Fire Station is kept clean and tidy at all times. Firefighting equipment shall be kept clean, maintained properly and stowed away in a safe manner • Firefighters are required to adhere to and co-operate with all National and Local Agreements pertaining to the Fire Services • Firefighters will be required to attend Training Courses as directed • Firefighters must undertake driving duties as required • Comply with all organisational policies, procedures and legislation • Participate and take part in the duties as required as part of the Organisational response to Climate Action to promote and ensure capacity building, empowering change and delivering action • Any other duties as may be assigned from time to time THE CANDIDATE: Candidates must be: • Able to work in hazardous conditions for long periods of time, including heights and confined spaces • Mechanically adept with good dexterity and coordination • Able to follow instruction • Able to work well under pressure • Self-reliant and self-assured with a keen sense of discipline • Able to contribute to and work with a team • Able to communicate effectively verbally and in writing • Able to understand and memorise technical information QUALIFICATIONS Applicants for the post of Retained Firefighter must be 18 years old on the latest date for receipt of completed application forms. A birth certificate must be submitted to the County Council as proof of age before a person is engaged as a recruit. Character Applicants must be of good character and must not at any time bring the County Council and Fire Brigade into disrepute. The Council may make whatever enquiries it considers necessary to satisfy this condition. Employment will be subject to the provision of satisfactory references and Garda Vetting. Health A Firefighter shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Medical Examination, etc. Before recruitment, in order to ascertain the health of a candidate, successful applicants shall undergo such medical examinations (which may include x-ray and/or other special tests) as the County Council considers necessary. The County Council will nominate the medical examiners. The candidate must comply, at their own expense, with such remedial requirements as the County Council consider necessary. An Operational Firefighter shall: • Agree to participate in the Occupational Health Scheme for Retained Firefighters in operation by Longford County Council • At any time, if requested by the County Council, undergo such medical examination(s) by medical examiner(s) as nominated by the County Council • Attend medical examinations in accordance with the frequency set down in the Occupational Health Scheme for Retained Firefighters as issued by the LGMA to Local Authorities • Accept that any defects discovered pertaining to a medical examination will not be remedied at the County Council's expense • Retention as an operational Firefighter will depend upon receipt of satisfactory reports by medical examiner(s) and to the general condition above as to health • An operational Firefighter is required to maintain an appropriate level of physical fitness Citizenship Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa Education On the latest date for receipt of completed application forms candidates must: • Have a good standard of education and be able to successfully undergo the training required for the post of retained firefighter • Hold an unendorsed Class B Driving Licence. On appointment and after an interval decided by the Chief Fire Officer, firefighters will be required to obtain a Class C Licence PARTICULARS OF EMPLOYMENT The Post Employment in the post of Retained Firefighter is part-time and pensionable. Location Persons appointed must live and work within a maximum of 8 minutes response time from alert from the regional control centre. A maximum travel time of up to 7 minutes may be permitted (based on GPS navigation planner e.g. Google Maps or similar as determined by Longford County Council) to allow them to respond for the duration of their employment as a Firefighter. The Council retains the right to request further evidence, if required, on the information supplied for the purpose of verification of place of residence and location of employment. A Firefighter shall notify the County Council in writing of any subsequent changes of residence or place of employment. A change that places the Firefighter outside these limits will mean automatic termination of employment. The Council will check this prior to appointment and at periodic intervals after appointment. The fire stations are: • Granard • Lanesboro • Longford • Edgeworthstown • Ballymahon The location of the residence and place of work must be acceptable to the Chief Fire Officer. A Firefighter must carry the appropriate fire service alerter at all times when on duty. A Retained Firefighter will be required to report for duty to the Fire Station in its present location or, in the event of a change of location, to such new location as may be decided by the Fire Authority. Changes in the location of a Fire Station will not result in payment of disturbance money or other compensation. Letter of Release Each Retained Firefighter, including the self-employed, and the unemployed if they take up employment, must submit a Letter of Release from their employer stating that their employer will release them to attend fire brigade incidents and training. When a firefighter changes employment a new letter of release must be submitted to the Chief Fire Officer in advance of the change in circumstances. Compliance with National or Local Agreements Each employee must comply with all National or Local agreements as may be in force from time to time. Use of New Technology Each employee must use and co-operate with the use of any new technology that may be introduced by the Fire Authority or by the Chief Fire Officer. Driver’s Licence A recruit Firefighter shall possess a valid full current Category B Driving Licence at the time of applying for the post and ideally a Category C Driving Licence for HGV with up to eight passengers. All newly appointed Retained Firefighters will be required to obtain a Category C Driving Licence. Firefighters will co-operate with further Driver Training and will be required to drive fire service vehicles, if operationally needed. If a Firefighter has their licence suspended or removed for any reason, they must immediately inform the County Council, and it shall be dealt with through the Council’s disciplinary procedure and may result in termination of service at the absolute discretion of the County Council. All Retained Fire Personnel must hold a full Driver’s Licence and any loss or suspension of same and/or the accumulation of six penalty points or more must be notified in writing to the Fire Authority within two weeks of the occurrence. Any Retained Firefighter found guilty of a criminal offence must inform the Chief Fire Officer in writing of the offence and within two weeks of conviction. The Chief Fire Officer will carry out an investigation into this matter under the Fire Service Disciplinary and Grievance Procedure. Firefighters must drive Fire Service vehicles if instructed to do so. Probationary Period of Employment Before appointment as a Firefighter, a recruit shall attend and successfully complete the three-week Firefighter Skills Training Course. Recruit Firefighters will be required to undergo and successfully complete the following recruit training programmes during their probationary period: • A three-week Recruit Firefighting Skills Course (including manual handling) • A two-week Breathing Apparatus Initial Wearers' Course • A one-week Breathing Apparatus Compartment Fire Behaviour Course • Any other course that the County Council may consider necessary Training Fees will be paid at the current hourly rate for Firefighters during training. This hourly rate is currently €23.75. Failure to successfully complete all of the above courses will result in the termination of the Firefighter’s employment. Some or all of the above courses will be held at a training facility, which may or may not be situated locally. From the date of commencement as a recruit Firefighter, there shall be a period of 12 months during which the recruit Firefighter shall be on probation. During this time the recruit Firefighter shall be continually assessed to determine his/her suitability for continued employment. Such period of 12 months may be extended at the absolute discretion of the County Council. The recruit shall not become a permanent Firefighter at the end of the period of probation unless the County Council is satisfied that the Firefighter has been satisfactory in all respects. If service is deemed unsatisfactory within the probationary period the appointee will cease to hold the position as tenure of employment is subject to satisfactory service on an ongoing basis.
Customer Advisor
Full time 20 - 36.75 hours per week Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £12.71 per hour We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. Key responsibilities Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. Required skills & experience Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Department Manager
Full time / Part time or Job share - 36.75 hours per week Permanent Upto €53,100 + Bonus + Pension + 7 Weeks Holiday B&Q Liffey Valley Key responsibilities In a role that’s as much about inspiration as it is about sales, being a Showroom Manager means understanding that great showrooms come from great teams. You’ll lead by example to build an inclusive culture for your colleagues & your customers. You’ll coach and train your team, enabling them to recommend the right finance, products, and installation options to fulfil customer projects. By managing people well every day & role modelling great customer service, you’ll support their personal growth & development. Relationships are key in this role as you’ll also oversee the recruitment & induction of our installers to ensure the best level of service for our customers. Required skills & experience A natural leader who can motivate and support a team in a fast-paced and constantly changing sales environment. You’ve got a sharp commercial mind as well as plenty of customer service experience and you know how to promote products, services & installation options. You’ll be happy to expand your skills by using new technology and learning new ways of working & championing this with your team. You’re also flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Showroom Advisor
Key responsibilities Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. Required skills & experience You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Advisor
UK Notional hourly rate £12.71 per hour B&Q Newry We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. Key responsibilities Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. Required skills & experience Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Fresh Produce Assistant
Main purpose of the role: Ensure the fresh departments operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: Excellent communication skills Numerical skill Customer focused A passion for food and the ability to inspire shoppers The ability to work as part of a team in a fast-paced environment, ability to multi-task under pressure No previous experience necessary as training will be provided Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Drive sales through ensuring SOPs and store standards are met on a daily basis Merchandise and present department to the highest standard Implement planograms correctly Control stock rotation so that quality and freshness of goods is of the highest standard Manage waste and shrink in the department Ensure continuous improvement in the Fruit & Veg Department by remaining up to date with new products and initiatives Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds Engage with new initiatives and embrace new ways of working
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND - WEST REGION PROVIDING SERVICES TO PEOPLE WITH INTELLECTUAL DISABILITIES BEO SERVICES JOB REF: 85139 JOB DESCRIPTION: SUPPORT WORKERS ADULT WEST SERVICES, GALWAY CITY & COUNTY The Role: The role of support worker is to assist the people who use our service to meet their day to day needs, reach their full potential, promote independence and to be an active part of their the local community. We support them to further their education (both internal and external to the Service) and to build their independent living skills if this is their choice. A major focus of the Support Worker role is to assist and support people who use the Service with development of their own Individual Plan and supporting them to achieve their own Personal Outcome goals. The Support Worker is also responsible for all aspects of personal care which includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being as required by the individual. Reporting/Responsible To: Team Leader/Senior Staff/Team Manager/Service Coordinator/Area Manager Qualifications/Experience/Skills: Candidates must have a good general education. A recognised qualification appropriate to the Field of intellectual disability is an advantage. QQI Level 5 or higher is desirable. A minimum of one years’ experience of working with individuals with an Intellectual Disability is desirable, full training will be provided. The candidate should have knowledge of person-centred planning. A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads and use of your own car is an essential requirement. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence, should it be required. Fluency in verbal and written English is an essential requirement of this post. To be able to demonstrate flexibility, communication and team working skills together with an enthusiasm for the post. Working Hours: Full-time hours are 78 hours a fortnight/part-time hours will vary. All posts are rostered over a 14 day/night duty roster. There may be a requirement for Support Workers to work days, waking night duty, weekends, split duty hours, bank holidays, and sleepovers to meet service needs. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual. Annual Leave: 22 days per annum. Remuneration: € 34,036 x 11 increments - € 46, 652 (Max) pro rata per annum. Long Service Increment (LSI) €47,454 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: These posts are temporary full time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. Employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion.
Social Care Worker
BROTHERS OF CHARITY SERVICES –WEST REGION POSTS: SOCIAL CARE WORKERS 2 X Permanent Part-Time 45 hours per fortnight CURLEW ADULT SERVICES (Boyle, Ballaghaderreen, Frenchpark areas) Ref: 85127 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Locum Social Care Worker roles are also available. Location: Curlew Adult Services (Boyle, Ballaghaderreen, Frenchpark Areas). Staff allocation could be either within residential/respite/day settings or in community services or in an individual’s own home. The appointee will initially commence working in one particular area of the Curlew services and this work location may change due to future service needs. The Role: Social Care Workers fulfil a key worker supportive and advocative role for individuals supported by the service. The Social Care Worker role is to support the person in all aspects of their life focusing on the individual’s ability and promoting independence and development of skills at all times. The Social Care Worker will assist and support people who use the service with development of their individual person centred plans and the achievement of associated outcomes, and critically, will support people who use the service to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and encourage positive risk taking in leading to informed choices. The successful candidate will provide leadership and supervision at a local level, ensuring the service delivered is person-centred. Qualifications: Candidates must hold the following qualifications: Working Hours: • 2 X Permanent Part-Time 45 hours per fortnight All posts are based on a 14-day duty roster. The successful candidates may be required to work to accommodate an integrated day service, with weekend work, some split duty hours, public holidays, evening/night duty and sleep-ins to meet service needs. The Brothers of Charity Services model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum (pro-rata for part-time), i.e. 8.46 hours per 100 hours worked. Appropriate service related leave will be granted after 5 and 10 years’ service respectively. Remuneration: Department of Health Social Care Worker salary scale as at 01/08/2025 apply: €40,351 x 11 increments - €55,599 per annum (pro-rata for part-time). A long service increment €56,650 per annum (pro-rata for part-time) is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: All posts are Permanent, Part-Time and Pensionable. A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Social Care Worker appointments within the Curlew Service location may be offered over the next 6 to 12 months. Full Job Description attached Informal enquiries for this post to Tommie Scanlon, Curlew Services Area Manager on 087 169 7954 Closing date for receipt of completed application forms /CV’s on-line is Thursday 18th September 2025 Interview date is scheduled for Monday 29th September 2025 The Brothers of Charity Services Ireland is an equal opportunities employer
Food Service Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Hyster in Craigavon. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Shift Lead
Salary: Scale 6 SCP 20-24 £32,597-£35,412 per annum; plus, shift allowance and weekend enhancement may be earned. Hours: Post 1: 32 hours per week x1 Post 2: 22.5 hours per week x2 See rota attached. The post holder will be required to work outside normal hours including Bank Holidays, evenings and weekends. Duration: Post 1: Temporary until 31 March 2026, maybe extended Post 2: Permanent The Council may retain a list of reserve candidates arising from this recruitment for any vacancies which may arise that are the same or similar and are of an equal grade of pay throughout the Council area. Such a reserve list will be compiled and held for a period of 12 months. JOB PURPOSE: Committing to the one-team ethos, you will be flexible and collaborative, and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Shift Leader, you will be responsible for supervising the team in the delivery of an excellent customer experience. You will engage positively with staff and customers, understanding and meeting their needs as appropriate. Under direction, you will assist the Duty Manager in the day-to-day performance of the Centre, the management of the teams, and the implementation of the Service Plan. MAIN DUTIES AND RESPONSIBILITIES: Assist in supervising the Centre, ensuring the adequate resourcing and efficient use of staff and resources in operating, developing and promoting the facilities. Support the Duty Manager by supervising the team on duty, positively contributing to wellbeing and high levels of employee engagement. Participate in training and development of staff to ensure sufficient skills, capacity and knowledge within the service. Deliver induction training for new staff. Supervise work placements. Support the Duty Manager in ensuring that staff operate within Council policies and procedures. Support the Duty Manager in ensuring that staff deliver their agreed performance targets. Assist in ensuring that staff work in a corporate and collaborative way with other services and departments. Supervise staff to ensure a continuous improvement culture. Assist in the implementation and delivery of Service Plans. Participate in updating and implementing all Normal Operating Procedures and Operating Standards, Emergency Action Plans, Technical Operating Procedures (equipment and plant operating instructions) and health and safety systems (risk assessments, etc.), ensuring compliance with Council policy and that regulatory standards and checks and records are in place. Assist in ensuring that all equipment, plant and operational procedures are in safe operation, taking all necessary actions to manage failures/breakdowns. Assist in implementing health & safety and safeguarding systems at the Centre. Liaise with customers, deal with any appropriate incidents, accidents, complaints or queries and escalate as required. Liaise with contractors whilst on site. Promote and/or sell all products and activities within the Centre and within the Leisure Services portfolio Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Centre. Please note: Employees must remain on site for the duration of all breaks which may be interrupted due to the requirements of the service. Paid meal breaks are normally of half-hour duration. The timing of such breaks will be determined by operational requirements. Employees will be reimbursed this time. Qualifications and Training: • Hold a current National Pool Lifeguard Qualification (NPLQ) or equivalent. Or • Achieve within 12 weeks of commencement in the post; failure to achieve will result in withdrawal from the post. Experience: • One year’s experience of working in a Leisure environment, to include all of the following: ▪ Supervision of Leisure facilities; ▪ Identifying and resolving service delivery issues and implementing improvements to services; ▪ Persuading/influencing and implementing change. Key Skills, Knowledge and Attributes: • Ability to influence positive behaviours/change in others; • Effective verbal and written communication skills; • Ability to keep accurate records; • Excellent planning and organisational skills; • Effective customer care skills; • Understanding of health and safety requirements; • Flexible approach to work demands.
