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Are you ready to help great clients build their future? We are seeking an Administrator to join our talented team of proactive professional advisors servicing clients across Ireland. This role is an excellent opportunity to build a rewarding career in one of Ireland's fastest growing professional service Firms. The successful candidate will work closely with our team at Ifac Dublin. About Ifac: Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Ifac is also one of Ireland’s Top200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm. Our Purpose: Ifac's purpose is to helpits clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Our Ambition: With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. Life at Ifac: Working at Ifac means being part of a dynamic team that values collaboration and professional growth. Ifac emphasises a balanced work-life environment, offering flexible working arrangements and opportunities for continuous learning and development. Our Values At Ifac, we are dedicated to cultivating a workplace grounded in the core values of Energy, Commitment, Foresight, Collaboration, and Respect. Our new Administrator will embody the energy to tackle any challenge, the commitment to the little things, the foresight to anticipate what’s needed, the collaboration to make it possible and the respect the everyone deserves. Making an impact: We build strong client connections through great service, sectoral expertise, and deep engagement. Many of our clients have been with us for generations and we have helped those families build and retain wealth, transition assets, and optimize opportunities. The Role: The role will include: · Maintain and organize company records, files, and documentation. · Data Entry and management of various online systems. · Providing administrative and secretarial support to our team. · Act as the first point of contact for customer inquiries via phone and email. · Assist customers with scheduling maintenance and service appointments. Our Administrator will be a key member of our expert team and contribute to the growth and development of the Practice. You will be:
Strategy & Transformation Senior Manager
An Overview of Strategy and Transformation Strategy, Planning & Prioritisation Eligibility to Apply and Certain Restrictions on EligibilityCitizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4* or a Stamp 5 permission. *Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. It is the candidates responsibility to maintain eligibility. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to apply in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009–2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012) for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, An Garda Síochána has many flexible and family friendly policies e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. General The appointment is to a permanent post in An Garda Síochána and is subject to the Policing, Security and Community Safety Act 2024, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to An Garda Síochána. Please note appointments from within An Garda Síochána for staff employed pre-commencement of the Policing Security & Community Safety Act will be to a Civil Service grade with Civil Service terms and conditions, insofar as applicable. Salary Scale The Assistant Principal Officer salary scale will apply to this position. The PPC (Personal Pension Contribution) salary scale (annually) for this position, with effect from 1st August 2025, is as follows: €81,475 – €84,475 – €87,518 – €90,569 – €93,617 – €95,375 – €98,449* – €101,535** * Long Service increment (LSI 1) may be payable following 3 years’ satisfactory service at the maximum of scale. ** Long Service increment (LSI 2) may be payable following 6 years’ satisfactory service at the maximum of scale. Personal Pension Contribution The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Candidates should note that entry will be at the minimum of the scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Increments may be awarded annually, subject to satisfactory performance.
Senior Dietitian Neonatology
· - Registration, or eligibility for registration, as a dietitian by the Dietitians Registration Board at CORU on the closing date of the competition process; and - Proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued.Perform the duties of a senior dietitian competently and in a professional manner. · Provide a comprehensive, evidence-based, patient centred, high quality dietetic service. · Maintain the highest standards of practice and ensure optimum dietetic care within the resources available. Minimum 3 years full time relevant post qualification dietetics experience
Culture And Values Lead Clerical VI
Avista is a person-centred, rights-based organisation that is dedicated to improving the lives of children and adults with disabilities. We provide a wide range of services including Day, Residential and Respite supports to both children and adults in various locations across Dublin, Meath, Limerick and North Tipperary/Offaly. Avista is looking for candidates who are committed to supporting people with intellectual disabilities and complex needs, their families and circles of support in a person-centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: CULTURE AND VALUES LEAD CLERICAL VI Central Management, St Vincent’s Centre, Navan Road, Dublin Permanent Full-time Contract (35 Hours Per Week) Salary: €57,325 to € 70,034 (LSI*) (August 2025 HSE PayScale) *Salary subject to Relevant Public Sector Experience* Ref: 91470 This national post is a key strategic role with responsibility for shaping, strengthening and sustaining a positive, inclusive and values-led organisational culture. This pivotal role involves collaborating with senior leadership, managers, staff and key stakeholders to align our core values with strategic goals, decision-making, and ensure they are embedded in our everyday processes and practices. This role will support to drive cultural change and ensure our core values and rich organisational history guide growth and development and help to create a truly values-led organisational culture. The role will lead out on quality improvement initiatives, collaborate with key stakeholders in promoting self-advocacy, empowerment and improved lived experiences for people we support in tandem with promoting employee wellbeing and engagement to ensure a positive and safe organisational culture. The successful candidate will have the following essential requirements: · Have a relevant third level Degree in Human Resources, Health and Social Care, Psychology, Organisational Development or other relevant field · Have a minimum of 5 years of professional experience in the areas of support services, community engagement, health and social services or any other relevant area · Operational experience related to Culture & Diversity, People Management and Organisational Change management · Exceptional collaboration, influencing, and communication skills, with high social and relational intelligence · Strong Project Management skills Additional Experience and Skills · Non-profit management experience in the disability/social care sector · Experience working with individuals from diverse backgrounds and a demonstrable ability to adapt comfortably across diverse settings and complex situations as they arise · Demonstrable experience of promotion and development of self-advocacy and co-design to achieve positive change · Ability to effectively work independently and collaboratively within multiple teams · Excellent IT and data analysis skills · Knowledge or experience of Social Role Valuation theory and practice Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to: Stephanie Kilrane, Director of Quality, Risk and Safety Tel : 087-6211643 email: Stephanie.Kilrane@avistaclg.ie Applications can be made to: Closing date for receipt of applications: 28th January 2026 Candidates must be available for interview to occur within the week beginning 9th February 2026 Avista reserves the right to close the competition early should a sufficient number of applications be received. Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.
People & Culture Specialist
Are you passionate about making a real difference in people's lives? We're looking for a compassionate and dedicated People & Culture Specialist to join our dynamic team in our National Office in Dun Laoghaire, Co. Dublin , where person-centred care is at the heart of everything we do. This role will be hybrid split between in office days and remote work. There is also a requirement for some travel. About the Role: The People & Culture Specialist will be a key part of the People & Culture Team. The role will help to create a smooth, supportive, and welcoming experience for everyone who interacts with the department. As the P&C Specialist, you will play an important part in keeping the day-to-day operations running well – from managing accurate and timely dataflows to offering responsive, high-quality support to staff and managers who rely on the team. You will also contribute to our commitment to strong standards and continuous improvement, ensuring that the service we provide reflects our values and genuinely supports the people who work here. At it’s heart, the role is about helping colleagues feel informed, supported, and valued in their workplace. The contract available is Permanent, Full-Time, 35 hours. The salary range will be €48843 - €58530 , depending on experience. What You'll Be Doing: If you’re ready to step into a role that balances professional impact with personal purpose, we’d love to hear from you. You're welcome to get in touch with informal queries by emailing the Hiring Manager. Danielle Morgan - P&C Operations Manager - dmorgan@abiireland.ie Please apply by 5pm on Friday 13th February 2026. #IJA
Payroll Officer
Job Purpose: The Payroll Officer will be a key player in the Payroll Department – a department which has full responsibility for the accurate preparation, processing and payment of fortnightly and monthly payrolls for the Mater Misericordia University Hospital and the associated reporting and compliance matters. The duties of the Payroll Officer are to prepare, process and manage end to end accurate payrolls, and assist and support the Payroll Manager, Payroll Team, and Finance Department. Manage compliance with all policies and statutory regulation. Work to develop both with internal and external agencies to provide best practice in all payroll matters. Ad-hoc projects and duties as required. The role is primarily a Finance role however there may be a requirement to work or assist as required in any section of the Finance Departments as directed. The post holder will work closely with the: • Payroll Manager and Payroll Team • Finance Department • Human Resources Departments • HealthRoster Team • Medical HR Department • Department Heads throughout the Mater Campus Please note that this list is not exhaustive and key working relationships will change as required. Key Responsibilities Service Delivery: • Responsibility for end to end accurate processing of payrolls. • Preparation, processing and payment of hospital payrolls (Fortnightly, Monthly and Weekly), incorporating calculation and verification of all the constituent components, and ensuring completeness, accuracy, efficiency, and timeliness of all tasks and inputs associated with same. • Completion and accuracy of periodic, monthly, annual and other returns, forms and payments and all related documents for Statutory Bodies, Central Statistics Office, individual employees and ad hoc returns as necessary. • Manage workflow so that all payroll transactions are processed accurately and timely. • Resolve payroll discrepancies. • Review and approve payroll amendments. • Reconcile payroll prior to transmission and validate with confirmed reports. • Process correct payroll deductions both statutory and staff related and manage in line with compliance guidelines. • Ensuring compliance with all Legislative, Revenue and Social Welfare regulations and HSE and Department of Health Guidelines and circulars. • Develop ad hoc financial and operational reports as required. • Statutory reporting for submission of financial and non-financial information to Government agencies. • Systems development: assisting in the development and introduction of new systems and implementation of system changes arising from legislation, social welfare and Revenue. • Verify all reporting and checking has been completed for payrolls. • Support Internal and External Audit requests. • Possess a hands on role within the department. • Provide direct cover of administration duties as required. • Deliver a professional and efficient service to all hospital staff. • Adhere to the dress code policy at all times. • Ensure that break times are adhered to. • Report on any Health and Safety breaches that may occur. • Work towards departmental key performance indicators. • Comply with operational standards. • Ensure all deadlines are met. • Promote employee wellbeing within your service. The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Planning, Organising and Problem Solving • Ensure all standards, policies and procedures are adhered to and followed. • Develop and implement changes within the department as directed by the Payroll Manager. • Provide innovative solutions to problems. • Address and resolve any operational issues that may occur. • Remain calm during periods of increased pressure. • Take into consideration staff shortages and pressures. • Assist in auditing and collect, interpret and present data and information in reference to same. Communicating Effectively • Communicate effectively with other hospital departments, directorates, stakeholders and staff. • Ensure good communication is present within the team. • Represent the Department or Directorate in a professional manner. • Co-operate with other departments or directorates. • Work closely with the Payroll Manager, Payroll Team and the Finance Department in general. Personal and Department Development and Change Management • Keep informed and up to date on relevant developments in hospital systems and related IT matters and assist in promoting and implementing improvements as appropriate. • Assist in co-ordinating the work of the payroll department and promoting an effective and aligned customer focussed service with the HR and other hospital departments. • Assist the Payroll Manager or other designated nominated Manager in the discharge of his or her duties and to undertake special assignments and or other duties as may be agreed with such respective Managers. • Performance of such other duties appropriate to the post, including participation in flexible and extended working rosters as may arise from time to time. Other Duties • Display competence in all duties completed in line with competencies identified. • Observe strict confidentiality. • Ensuring Data Protection standards in line with Hospital Policy. • Assist in co-ordinating the work of the payroll department and promoting an effective and aligned customer focussed service with the HR and other hospital departments. • The duties and responsibilities contained within this job description are not exhaustive and may be reviewed by the Payroll Manager at any stage. Core Competency • Effective Service Delivery • End to End Payroll preparation and delivery • Planning, organising and problem solving • Communicating effectively General Responsibilities and Accountabilities Confidentiality You will be aware of the confidential nature of Hospital work and in particular, the right of patients to confidentiality. Policies and Procedures You are required to familiarise yourself with and adhere to all policy and procedural documents relevant to your position. Hygiene Standards The highest standard of hygiene must be maintained in the Hospital at all times and all staff members are responsible for ensuring compliance with the Hospital requirements and standards with regard to hygiene. It is the responsibility of all staff to have a fundamental understanding of their individual responsibility in maintaining departmental and site hygiene standards. Health and Safety Ensure that effective safety procedures are in place to comply not only with the Safety, Health and Welfare at Work Act 2005 but also within the spirit of the Hospital’s mission, vision and values, and they are known and followed by staff. You are required to familiarise yourself with the requirements of employees under the Safety, Health and Welfare at Work Act 2005 and to promote a work environment that is compliant with the Safety, Health and Welfare at Work Act 2005. Each staff member is individually responsible for ensuring that the Hospital remains a safe place to work. Information Technology Ensure the most effective and efficient use of developments in information technology for administrative support in a manner which integrates well with systems throughout the organisation. Business Continuity Management Business Continuity Management is a holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders and reputation. All staff employed in the Mater Misericordiae University Hospital are obliged to: • Make themselves familiar with the Organisational Business Continuity Plan. • Attend Business Continuity Management education sessions provided for them. • Make themselves familiar with their individual roles as set out in their departmental business continuity plan if applicable and or the Organisational Business Continuity Plan. Note: These duties and responsibilities are a reflection of the present service requirements and may be subject to review and amendment to meet the changing needs of the Hospital. The incumbent Grade IV Administrative Assistant – Payroll Department will be required to maintain, enhance and develop their professional knowledge, skills and aptitudes necessary to respond to a changing climate. Qualifications Leaving Certificate Essential Criteria • Minimum of 3 years payroll processing experience in a deemed complex payroll environment. • Understanding on payroll cycles, returns, reporting and compliance requirements. • Experience of payroll and eRostering systems ideally to include Perfast and HealthRoster. Desirable Knowledge • Good working knowledge of pay and pension related public sector guidelines, circulars and compliance requirements. • IPASS or equivalent payroll qualification or other qualification of deemed relevance. • Relevant Hospital experience. • Experience of integrated HR, Payroll and eRostering systems. • Experience of multi-cycle payroll environments. • Change management experience, including for example introduction of new systems, merging of entities, shared services centres etc. Organisational Knowledge • Knowledge of Health Sector standards. • Knowledge of Mater Misericordiae University Hospital policies and procedures. Professional Knowledge • Ability to work within a pressurised environment. • Ability to produce full end to end payrolls. • Ability to communicate effectively with all stakeholders. • Ability to address problems and resolve same. • Great organisational and planning skills. • Ability to improve and develop a service. Other Skills • Fully competent on Computerised Payroll Management Systems. • Excellent IT skills including MS Office, Excel, Project, PowerPoint, Crystal Reporting and Writing. • Proficient IT skills. • Strong analytical skills.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Qualified Gym Instructor
Gym Instructor - Arena Health & Fitness Club Now under the FBD management, we are delighted to be recruiting for experienced full time and part time Leisure Specialiststo join our highly successful and award-winning hotel club at our 4* Grand Hotel, Malahide. We are ideally looking for a candidate who wants to help build a personal training clientele, and who wants to work in a proactive club where personal attention is a must. If you are enthusiastic and enjoy working within a team but have the initiative to work alone, want to be given time with your clients not just for sales, we would be delighted to hear more about you! Minimum Job Requirements: • REPS registered Desirable: •Previous experience of working in a club environment and teaching a wide variety of classes - would be an advantage •Hold a current RLSS/IWS National Pool Lifeguard qualification - would be an advantage •Have a nationally recognised gym qualification (Ncef/Ncehs or equivalent) min Level 3, level 4- would be an advantage Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Excellent working conditions and state of the art facilities. · Complementary parking on site. · Staff recognition & awards · Family and Friends discounted rates across FBD Group & 15% Affinity Discount on Car & Home Insurance · TaxSaver Scheme & Bike to Work Scheme. · Cash Saving Scheme · 'Refer a friend' scheme
Care Support Worker, Dunlaoghaire
Job Opportunity Role: Care Support Worker Contract Type: Permanent Full Time Contracted Hours: 39 Hours Cheshire Service: Cheshire Community Living Services - Eaglewood Address: Dun Laoghaire We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Why work for us Flexibility in working hours. €16.76 to €19.47 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 30th of January 2026 @5pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be required to undergo vetting by the Garda National Vetting Bureau and provide the necessary documentation to confirm their eligibility to work. Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Shop Manager
About SVP SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and employees, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP is an equal opportunity employer committed to treating all individuals with dignity and respect. We are dedicated to protecting everyone we encounter from all forms of harm, abuse, neglect, and exploitation, in accordance with Irish equality legislation. All employees are expected to adhere to SVP's Dignity & Respect and Safeguarding policies, including those pertaining to children and vulnerable adults. The founder of the Society, Blessed Frederick Ozanam, was a devout Christian and his legacy of spirituality remains a key element of the make-up of every Conference within the Society. It is normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at other meetings where members are in attendance as this underpins the ethos of the Society. You are not required to take part. Purpose of the Role The Shop Manager of the St Vincent de Paul Charity shop is responsible for maximizing sales, productivity, revenue, and customer satisfaction by efficiently managing the shop in line with SVP’s retail standards, policies, and ethos. They lead and develop a team including volunteers, CE staff, TUS participants, and paid employees, ensuring high standards and business growth. The role includes full ownership of the shop’s operations, compliance with legislation and health and safety, and delivering excellent customer service that reflects the Society's values. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principle Accountabilities The role holder will be responsible for: Operational Management • Implement effective stock resourcing to meet customer demands. • Develop and maintain strong relationships with the shop team. • Participate in SVP retail initiatives. • Review daily operations to align with SVP guidelines (customer care, retail standards, H&S, financial control). • Recommend improvements in practices and staffing. • Source new product opportunities and encourage recycling. • Continuously evaluate shop performance using the Vincent’s Retail checklist. Sales & Financial Performance • Maximise financial contribution through like-for-like growth. • Work collaboratively with all shop personnel to achieve sales targets. • Achieve financial objectives with focus on cost controls (e.g., utilities). • Deliver annual growth based on set thresholds and stretch goals. Reporting & Communication • Submit monthly performance and compliance reports to the Regional Retail Manager. • Attend required regional and national meetings/training. • Keep management informed of shop operations, risks, and compliance matters. Customer Service • Foster a “sales through service” culture: o Attract new customers, retain existing ones, and increase in-store activity. o Establish and promote customer interaction standards. o Use loyalty/thank you cards and customer feedback tools (surveys, focus groups). o Ensure full product/service accessibility during opening hours. • Address customer complaints: o Resolve and log complaints promptly. o Record complaint resolution data monthly. o Escalate serious issues when needed. Volunteer & Team Management • Recruit and retain volunteers: o Use multiple recruitment channels (storefront, online, volunteer centres). o Work with National Volunteer Coordinator for recruitment events. o Follow induction processes for new volunteers. • Motivate and develop staff and volunteers: o Foster a safe, inclusive, and respectful environment. o Provide appropriate training and feedback. o Set clear, measurable objectives. o Encourage professional growth and two-way communication. o Share updates via team briefs, meetings, and noticeboards. o Maintain relationships with supervisors and partner organisations. Compliance & Risk Management • Ensure team compliance with SVP policies (financial, staff purchases, etc.). • Promote and monitor best practice in Health & Safety: o Weekly risk assessments. o Fire drills and training records. • Maintain strong cash and stock controls: o Address and report non-compliance quickly. o Ensure staff coverage to avoid lone working. • Continually reassess operational risks considering: o Economic/legal changes, new technology, restructures, and procedures. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Ensuring confidentiality at all times. • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Qualifications & Experience Essential: • Minimum Leaving Certificate. • 3+ years in a customer-facing retail role. • Experience in team management and working towards sales targets. • Independent and team-based work experience. • Proficiency in sales reporting. Desirable: • Experience in community/voluntary sector. • Background as a retail manager with a track record of excellence. • Event management experience. Skills & Attributes Essential: • Excellent communication and interpersonal skills. • Strong organizational and IT skills (Excel, Word, EPOS, Microsoft 365). • Positive, resilient attitude with empathy and patience. • Ability to build strong cross-functional relationships. Desirable: • Social media awareness and basic marketing understanding. The person must also demonstrate the following personal attributes: • Be honest and trustworthy. • Be respectful. • Be flexible. • Demonstrate sound work ethics. • Confidentiality. • Other. Salary €36,112.98 per annum
