Jobs in Dublin
Sort by: relevance | dateECM Analyst
Grade and Salary E (€49,252 - €73,877)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Irish Water IT (IW IT) provides IT services and support to the wider Irish Water business, and across the Local Authority user base. IT Operations is responsible for all operational run activities across Applications, Operational Technology, Service Management and Infrastructure. The Applications teams are responsible for implementing, upgrading and supporting all Irish Water applications (CC&B, Maximo, Click, Syclo, Middleware, Oracle Financials, GIS, HR specific, SharePoint and Service Now etc.) including those built on the Dynamics 365 platform such as CDS, EIMS and SIMS. The Applications teams also have a pivotal role to play in the implementation of new applications for the organisation, working with the IT Build and Delivery area. Reporting to ECM Technical Lead, the ECM Analyst will be responsible for the Analysis, Development, Modification and Maintenance of all aspects of Enterprise Content Management within Irish Water, working across our key enterprise ECMS systems (Alfresco & MS SharePoint). Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Manager
Overview This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us! Key responsibilities WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Branch Manager
Overview Right from the start, you’ll lead from the front. Taking the time to get to know your team and your customers, you’ll be in an excellent position to make your store the best it can be. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us! At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 30 hours over 4/5 days. Key responsibilities WHAT’S IT LIKE TO BE A BRANCH MANAGER AT SCREWFIX? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant ITS Officer
THE JOB In conjunction with the National Transport Authority, Transport Infrastructure Ireland and other neighbouring local authorities, the ITS Division is involved in major transportation projects, both current projects and future proposed projects such as the roll out of new Bus Connect corridors, future expansion to the Luas network, the planned installation of the Metro and the installation of major active travel schemes throughout the city. The Intelligent Transportation Systems (ITS) Division is divided into three separate sections, all working closely together to shape the mobility needs of our city. These teams are: Traffic Signal Section, Public Transport Priority Section and Traffic Systems Support Section. For successful candidates assigned to the Traffic Signal and Public Transport Priority Sections, the role will encompass all aspects of traffic signal and junction installation. This includes working with the SCATS system, specifying signal operations for new and upgraded junctions, conducting relevant testing and optimisation, and establishing and managing the necessary network links. The role will also involve coordinating project tasks and ensuring effective collaboration across multidisciplinary teams to deliver high quality outcomes. For successful candidates assigned to the Traffic Systems Support Section, this will involve working in a network and ICT infrastructure environment, as the traffic division operates and supports ITS applications hosted on multiple in-house servers, including a large proportion of virtualised platform suite using Vmware, and an IT network proving real time data streams over a wide area network utilising over a thousand communications nodes for on street devices. The set up, maintenance and upgrade of the systems required to support the traffic division is a function of the Traffic Systems Support Section. The key ITS areas of responsibilities of the Traffic Signal Team are: • Junction design, upgrades and projects in support of all mobility projects in the city including Bus Connect, Active Travel, the Luas expansion and the Metro • Traffic signals monitoring, maintenance and operations function • Luas operations • Liaising with staff in the traffic control room • Planning of major events and incident management • Traffic signal fault management • Liaising with the Traffic Advisory Group (TAG) and responding to elected members questions • Inputting into planning applications from a traffic signalling operation • Traffic and transport modelling The key areas of responsibility of the Public Transport Priority Team are: • Meeting with public transport operators in identifying and reducing delay points • Updating the Dublin Public Transport Interface Module (DPTIM) with detectors • Upgrading DPTIM to integrate with new real time data feeds on bus performance details for bus priority • Preparing stats for TAG to allow for changes to be made to bus lane hours • Working closely with the NTA on the implementation of the Bus Connects programme • Responding to questions from elected members and members of the public • Providing input to active travel schemes that interact with the bus network • Coordinating with traffic officers to implement civil interventions to reduce bus journey times The key areas of responsibility for the Traffic Systems Support Team are: • Project management of traffic systems ICT infrastructure • Upgrade of traffic networking and ICT environment • Liaising with IS Department to implement networking security policies (NIS2 Directive) • Maintenance of data centre and virtual environment • Liaising with third party contractors providing networking, communications, backup and support for all traffic applications and infrastructure • To provide support for tendering and procurement process • To provide systems support for the traffic applications used by Traffic Signal Team, Public Transport Priority Team and the traffic control room • To have involvement with the Smart Dublin project and a number of EU Interreg Smart Cities projects The ITS Division also operates and supports its own dedicated 24/7 hour control centre where all the information is presented for operators to monitor and intervene as required. It also operates its own traffic computer centre, which hosts the majority of the traffic systems support, as well as providing real time streams to numerous transportation agencies. THE IDEAL CANDIDATE SHALL • Have satisfactory experience in some of the following main areas; civil engineering or road transport or traffic engineering or traffic modelling or ITS projects (road based) or in the design or deployment of technology driven distributed systems or virtualised server platforms or ICT networks • Possess excellent interpersonal and communication skills and have the ability to engage with a wide range of people • Possess good organisation skills • Be capable of working on their own initiative • Have a good knowledge and awareness of Health and Safety Legislation and Regulations, their implication for the organisation and the employee, and their application in the workplace QUALIFICATIONS CHARACTER: Each candidate shall be of good character. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE, ETC.: Each candidate must, on the latest date for receipt of completed applications: (a) Hold a recognised degree (level 8 in the National Framework of Qualifications) in Engineering, Computer Science, Information Technology, Transportation, Transportation Planning or Geographical Information Systems. (b) Have at least 2 years satisfactory relevant experience in the area of road based transportation or traffic engineering or ITS projects or in the design or deployment of technology driven distributed systems. DUTIES The duties of the post include, but are not limited to, the following: For the Bus Priority and the Traffic Signal Section: • Traffic signal optimisation and calibration at both SCATS and non-SCATS sites • Preparation of junction configuration specifications for traffic signal sites and programming of same as required • Providing support, as required, for the 24 hour traffic control centre and systems • Traffic signal analysis and network modelling • Configuring the centralised bus priority system in providing traffic signal priority for bus services • Working as part of a team on the preparation of reports on traffic signal and ITS issues for the City Council’s Traffic Advisory Group • Provide input and feedback on traffic signal designs and operation for all mobility projects in the city For the Traffic Systems Support Section: • Liaising with other City Council departments in particular the Information Systems Department, and also external project offices and other local authorities as required, providing technical support, reports and site visits • Querying the relevant ITS databases both for management reporting and day to day management of applications using tools such as SQL, MS-SQL reporting services and Tableau • Taking responsibility for the specification, installation, maintenance, operation and development of all City Council ITS applications, new and existing systems, including the communications network, virtualised server platforms, server management, database management and reporting services and business intelligent tools General Duties for all Assistant ITS Officers: • Working as part of a team on the specification, installation, maintenance, operation and development of all City Council ITS systems • Undertaking preparation of necessary tender specification and providing support to the tendering process • Taking part as required in EU projects and supporting the ongoing Smart Cities projects • Carrying out such other duties as may be assigned from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Senior Occupational Therapist
Senior Occupational Therapist Full time, Permanent – 35 hours per week and Part-time roles We currently have vacancies on our CRC Children’s Disability Network Teams, across all our Dublin locations. CDNT Balbriggan; CDNT Clondalkin; CDNT Clontarf; and CDNT Swords The CRC Children’s Disability Network Teams (CDNT) will be providing intervention to children from the age of 0-18 years, presenting with complex developmental needs requiring inter-disciplinary intervention . Our services are based upon a Family Centered Practice Model in line with the Progressing Disability Services. This is an exciting opportunity to work as part of a dynamic team in Balbriggan. During 2024 the CRC has embarked on a programme of organistional transformation. Partnering with the Virginia Mason Institute world leaders in supporting healthcare organisations through continuous improvement and transformational change. We would love to hear from you if you are excited about the chance to become part of our forward-thinking children's teams and contribute to implementing lean healthcare practices. The successful candidate will have the following essential requirements: Desirable requirements: Experience working with children with Autism Spectrum Disorder Experience working with children with physical disabilities Experienced working with children with intellectual disabilities Experience completing Assessment of Need It must be clearly demonstrated in your CV and supporting statement how you meet the required skills, competencies and knowledge for the post. Department of Health Salary Scale apply, Senior Occupational Therapist 3301 (€63,912- €75,254). Please apply through the 'Apply Now' button. Please specify the CDNT team/s you wish to join. Informal enquires to hr@crc.ie, please specify the CDNT team you are enquiring about. A panel will be created from this campaign from which current and future permanent, specified purpose, whole-time and part-time posts for CRC Children’s Disability Services will be filled. Data Protection: Please refer to crc_job_application_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle. This role is subject to HSE Approval. We reserve the right to close this competition early if we receive a very high volume of applications. #CR
Law Clerk
The Law Clerk is responsible for providing clerical and administrative support within the Legal Services function. The specific duties may vary depending on the Department or Unit to which the individual is assigned. Law Clerks typically report to a Legal Executive within their assigned Unit. This role involves applying a working knowledge of legal practices and procedures to support the efficient processing of casework. Responsibilities may include supporting litigation, administrative law, public procurement, property law, and commercial law matters, while adhering to established office procedures. Role Responsibilities The role of Law Clerk includes, but is not limited to, the following duties: • Performing general clerical duties, including typing, filing, photocopying, scanning, data entry, handling correspondence, and managing phone communications; • Providing high-quality information to the public via telephone, written correspondence, and face-to-face interactions; • Registering and processing new complaints submitted by the public; • Logging, collating, scanning, and processing inbound and outbound post; • Maintaining accurate and well-organised records; • Supporting administrative functions across all areas of TÉ Legal Services and working collaboratively with wider teams; • Assisting line managers and colleagues with operational tasks; • Using IT systems daily, including word processing, spreadsheets, databases, email, and internet tools; • Reviewing all work thoroughly to ensure accuracy and high standards; • Approaching tasks methodically and with attention to detail, even when repetitive; • Assisting with client interactions and providing information on legal matters; • Adhering to established office procedures; • Supporting preliminary research queries as required. Note: This job description is subject to re-definition as part of ongoing reforms within the Public Service and change management initiatives within TÉ. Person Specification On the closing date of Friday 13th February at 5pm, candidates must satisfy all the following requirements: Essential Criteria: • Relevant experience in clerical, administrative, or customer service roles; and • Proficiency in the use of Microsoft Office and database systems; and • The capacity to demonstrate to a high level the key competencies that have been devised for posts at this level under the following headings (see Appendix A for more details): Teamwork; Information Management/Processing; Delivery of Results; Customer Service & Communication Skills; Specialist Knowledge, Expertise and Self Development; Drive & Commitment to Public Service Values. Desirable Criteria: • Ability to work on one’s own initiative and strong written and verbal communication skills; • Excellent customer service skills; • Ability to work effectively within a team environment; • Commitment to delivering high-quality work; • Sound judgment and problem-solving abilities; • Willingness to learn and develop skills, knowledge, and expertise. General The appointment is on a probationary basis to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Salary The PPC (Personal Pension Contribution) salary for this position with effect from 1st August 2025 is as follows: €649.98 – €933.97 per week Personal Pension Contribution (PPC) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main or personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale, and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant Subject to satisfactory performance, increments may be payable in line with current Government Policy. Payment will be made weekly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code have been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members / Former Staff Members / Pensioners. Tenure and Probation The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. During the period of your probationary contract, your performance will be subject to review by your manager(s) to determine whether you: (i) Have performed in a satisfactory manner; (ii) Have been satisfactory in general conduct; (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract, a decision will be made as to whether or not you will be retained pursuant to Section 5A (2) Civil Service Regulation Acts 1956–2005. This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you by HR, and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy at their former grade in their former Department. In the following circumstances, your contract may be extended and your probation period suspended: • The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave; • In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation; and • Any other statutory provision providing that probation shall: (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employee’s return from work after such absence. Where probation is suspended, the employer should notify the employee of the circumstances relating to the suspension. Headquarters Headquarters will be such as may be designated from time to time by the CEO. When required to travel on official duty, the appointee will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations. Duties The employee will be required to perform any duties appropriate to the position which may be assigned from time to time. The officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict with his or her role. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week or 35 hours net per week. Where extra attendance is necessary, overtime payments, or time off in lieu, will be allowed in accordance with the Civil Service overtime regulations. TÉ offers flexible working, with a commitment to work-life balance and a family-friendly workplace. Annual Leave The annual leave allowance for this position is 22 days, rising to 23 days after 5 years’ service, to 24 days after 10 years’ service, to 25 days after 12 years’ service, and to 26 days after 14 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five day week, and is exclusive of the usual public holidays.
Administrative Officer
The Purpose of the Role Trinity Research requires an Administrative Officer to provide essential administrative and executive support to Trinity Research and the Director of Research. While the role-holder will be responsible for managing daily operations such as calendar management, room bookings, financial processes, purchasing, and other administrative workflows, they will also act as a central coordinator for audits and internal and external reporting obligations. In addition, the role will coordinate and support exceptional funding such as that allocated by the Higher Education Authority (HEA) which currently amounts to approximately €10 million and is distributed to the research community through highly specialized request. Given the scope and sensitivity of these responsibilities, the role requires a high degree of discretion. Context This role sits within the Trinity Research unit and reports to the Research Strategy & Policy Manager. The unit also comprises the Head of Research Impact and Engagement, Head of Research Strategy and Policy, Head of Research Development, and the Post-Award Manager. Trinity Research is responsible for: delivering sector-leading support to the research community, leading work on institutional research strategy, research policy and research culture initiatives, research ethics and integrity including misconduct processes, leading the University’s engagement with national and international research funding and policy matters, managing significant external exceptional funding from the Higher Education Authority, and working to enhance the profile and reputation of the University’s research. Trinity Research sits at the intersection of internal and external strategy and policy drivers and this role plays a crucial part in facilitating this. Main Responsibilities 1. Financial Administration and Audit Support • Trinity Research manages significant ad hoc external funding which is subject to strict financial regulation, reporting and external audit. The role-holder will play a central role in ensuring that audit materials are collated, maintained and prepared in line with external regulatory requirements. • Support the coordination and distribution of exceptional funding such as that allocated by the HEA which currently amounts to approximately €10 million. • Provide timely support for finance-related queries, including the receipting of items, verification of purchase orders, and liaising with suppliers or internal finance teams to ensure swift issue resolution. • Manage essential Trinity Research account operations, including preparing and processing purchase orders and invoices, tracking expenditure, and reconciling financial records in alignment with university financial policies and procedures. • Assist in budget tracking and provide administrative support for financial reporting to ensure the accuracy and transparency of Trinity Research’s financial activities. 2. Executive Support • Proactively manage calendars, schedule meetings, and coordinate appointments for the Director of Research and other members of the senior leadership team as required, demonstrating a high degree of discretion and understanding of the external research and higher education landscape. • Ensure all meeting materials, logistics, and follow-up actions are effectively handled to support the unit’s operational efficiency. • Screen and manage high volumes of email traffic to the general Trinity Research inboxes, prioritising requests based on established agreements and responding to routine queries on behalf of Trinity Research where appropriate. • Anticipate scheduling conflicts and proactively suggest solutions to optimise workflows and time management for the team. • The role-holder will provide cover to the Dean of Research’s PA and for the Research Ethics & Integrity Officer as required. 3. General Administrative Duties • Provide comprehensive administrative support to Trinity Research operations, including meticulous record-keeping, document preparation, and data entry, ensuring accuracy and adherence to university standards and external regulatory obligations. • Prepare and generate reports, spreadsheets, and presentations to support decision-making and unit activities. • Play a central role in the planning and coordination of internal and external events, meetings, and workshops. Ensure seamless organisation of logistics, including booking venues, preparing agendas, coordinating materials, and tracking attendance. • Maintain filing systems, both physical and electronic, to ensure efficient retrieval of information and proper documentation management in line with internal standards and external obligations. 4. Communication and Stakeholder Support • Assist with drafting, editing, and circulating internal communications and announcements to keep Trinity Research personnel informed of key updates, policies, and events. • Support the coordination of communications between Trinity Research leadership, researchers, and external partners to ensure consistent and professional correspondence. • Maintain website and social media accounts, ensuring that the unit has a strong online presence. 5. Other Duties • Contribute to ad-hoc projects and initiatives as directed by the Research Strategy & Policy Manager, demonstrating flexibility and a proactive approach to evolving priorities within the unit. • Serve as a professional and approachable first point of contact for Trinity Research, addressing routine queries and providing clear information to internal and external stakeholders while escalating complex matters appropriately. • Provide backup support to colleagues during absences, ensuring continuity of service and operational efficiency. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications: • Essential: Leaving Certificate or equivalent. • Desirable: Degree or Diploma or professional qualification in Administration, Office Management, or a related field. Knowledge & Experience • Significant experience providing high-level administrative support within an academic environment (essential), with a strong preference for experience in research administration (desirable). • Proficiency in IT systems, including advanced word processing, spreadsheet creation, database management, and website maintenance. Experience with tools such as Dreamweaver, social networking applications, and a demonstrated ability to quickly adapt to and learn new IT systems (essential). • Familiarity with and experience using internal systems such as CMIS and FIS. Skills • Communication: Exceptional oral and written communication skills; confident and persuasive in verbal interactions, while consistently producing clear, concise, and error-free written content. • Discretion: Due to the sensitive and often confidential nature of much of the work across the unit, the role-holder will demonstrate a high degree of discretion in all aspects of their duties. • Organisation: Outstanding organisational and time management skills with the ability to prioritise multiple tasks, meet tight deadlines, and maintain a high degree of accuracy and attention to detail. • Customer Service: Strong commitment to delivering excellent customer service; takes pride in anticipating and addressing the needs of staff, researchers and external stakeholders efficiently and courteously. • Interpersonal: Excellent interpersonal skills with a proven ability to build effective working relationships across departments and the wider college community. Known for being approachable, collaborative, and supportive of colleagues. Personal Attributes • Service-Driven: Understands and prioritises the delivery of high-quality service, consistently going above and beyond to meet the needs of researchers, academic staff, and stakeholders. • Detail-Oriented: Demonstrates a meticulous approach to tasks, ensuring that quality standards are upheld in all aspects of the role. • Commitment to Results: A dedicated and results-driven professional, willing to invest additional time and effort to achieve goals and ensure operational efficiency. • Flexibility: Maintains a flexible and adaptable approach to working hours and responsibilities, accommodating the demands of the role, including occasional work outside of regular office hours when required. Salary: Appointment will be made on the Administrative Officer 3 (€46,874 – €58,667 per annum) and in accordance with the Department of Finance guidelines.
Customer Service Supporter
Company Description JYSK is one of the fastest growing retail chains in Europe. Operating in over 50 countries around the world, we have expanded from just 1 store in Denmark in 1979 to more than 3,000 stores worldwide today. At JYSK, our mission is to provide a great offer for everyone within sleeping and living. Our business concept focuses on selling quality products with a Scandinavian look and feel, at very competitive prices. JYSK’s vision is to not just be the customer’s first choice but also the employee’s first choice in the retail sector. We have ambitious growth plans in UK over the next 5 years and are looking for confident, passionate and ambitious employees to come on that journey with us. If you bring Dedication… You will meet Possibilities. For more information, please visit our career page . Job Description JYSK are currently looking for a number of Customer Service Supporters to join our team in our Dublin based Customer Service Centre. We are looking for people who are passionate about customer service, act as an ambassador for our brand and provide the best Customer Service. As Customer Service Supporter…
