Jobs in Dublin
Sort by: relevance | dateTraining Specialist - Customer Support
Responsibilities About the Team We are seeking a talented Training Specialist to build, optimize and cascade our training materials, e-learning process as well as monitor and control and training quality and efficiency in order to improve overall customer support satisfaction. As a dedicated Training Specialist, you will be working very closely with peering and XFN teams in terms of Pillar QA Team, Partnership Management Team, Business Insights Team, SOP Team, or even Product Team to build and refine comprehensive e-learning procedures, training quality and efficiency measurement with a global benchmarking standard. Key Responsibilities: - Training Delivery: - Ensure consistency in service delivery by training employees to follow established procedures, policies and best practices to achieve high quality User/Creator experience - Design, develop, and deliver various training materials, including online courses, workshops, e-learning modules, and instructional guides to meet the needs of the customer support team - Conduct train-the-trainer, e.g. BPO trainers; as well as new hire training on queues/workflows, systems, and soft skills - Develop comprehensive materials to provide refresher courses, upskilling, process updates, new SOP roll-out and continuously assess the effectiveness of training materials through participant feedback, assessments, and performance metrics. Use insights to identify areas for improvement and update content accordingly to meet the evolving needs of the team. - Training Program / Project Management: - Manage end-to-end training programs, and work with QA, TLs and relevant XFNs to develop and deploy E-learning solutions efficiently - Partner with QA, TLs and relevant XFNs to address skill gaps, identify training needs for LOB business plans, and implement solutions to improve performance and achieve business metrics targets. - Continuous Improvement: - Continue to refine the E-Learning process. Identify trends in training effectiveness, including areas of improvement based on feedback and performance data. Continuously enhance training processes to increase efficiency, engagement, and knowledge retention. - Lead continuous improvement initiatives. Identify process and workflow gaps, training tools, root causes, and drive enhancements through data, trends, and partner collaboration, building a plan and ensure execution in partnership with XFNs. Qualifications Minimum Qualifications: - Bachelor’s degree in Business, Operations, or a related field, or equivalent experience. - At least 3 years of experience in training field with minimum 1 year of training program handling experience. - Must have e-learning experience such as training through an e-learning platform, compiling e-learning materials or PKT (product knowledge testing) build up. - Excellent communication skills with strategical thinking, able to think out of box, dare to come out and initiate new ideas and tactics. - Strong analytical and problem-solving skills, with the ability to derive insights from data to drive actionable decisions. - Strong multitasking and prioritisation skills. Preferred Qualifications: - 2+ years in handling / managing global level training projects or programs. - Possessing knowledge of e-learning platforms with good training efficiency & quality track records. - Any knowledge or experience in e-learning operations or workbench platform build-up will be a strong advantage.
Payroll Team Members x3
Position Description Applications are invited for a number of team member positions across our Payroll, Time and Expenses team. As part of a skilled and professional team, the successful candidate will contribute to the delivery of an effective payroll service to over 7,000 employees and over 7,000 pensioners. People Operations is responsible for the day-to-day delivery of People Services related to the employee lifecycle - attraction, recruitment, on-boarding, administration of total reward and benefits, delivery of learning and development interventions, and payroll & time administration. It is also responsible for maintaining the central database for all employee data (e.g., role profiles, payroll, personal data, etc.), for management information and for monitoring HR quality, performance, and compliance. People Operations will drive process improvement for the end-to-end HR processes, to deliver a user-friendly experience. We are seeking candidates for; x1 permanent position x2 12 month ftc positions Key Responsibilities Input to and manage a range of payroll services to ESB employees. Salary €32,400 - €38,800 per annum depending on experience
Cabin Host/ess
Job Profile VistaJet are excited to announce that we are hiring and expanding our Cabin flying team. **Please note - you must have the right to live and work in Europe or the UK** You will work onboard one of our modern and luxurious private jets, placing dedicated focus on our customers comfort during their entire experience. Ultimately creating a unique home away from home experience, which our customers have come to love. As a brand ambassador you will understand that every flight is special and planned down to the finest of details. You will take care of every aspect of the customers experience to ensure they enjoy a tailored and unparalleled service. You will be proud to wear the VistaJet uniform and as an ambassador, always represent the brand to the highest of standards, across the globe. If this sounds like you, then this incredible opportunity could be the next step in your career. (Kindly note: if you have recently applied for this position, please wait 12 months from our last correspondence from you) Role overview You will always provide the highest standards of safety and comfort. You will be solely responsible for the entire cabin experience focusing on inflight service and cabin presentation. You will be supported by our global teams who will ensure you have all the support you need behind the scenes to create a unique tailored experience; from the moment your customers arrive. You will work for 17 days on and have 13 days off, this pattern of working is protected by our teams to ensure stability for you, although at times a degree of flexibility may be required. The fluidity of this role is what makes it exciting and unique to the world of VistaJet, essentially everyday will be a new adventure. You will be asked to choose a preferred base from our extensive list, this gives you flexibility and of course stability in calling your base, home. You will proceed from this base on day 1 and return on day 17. In addition to the above you will be supported by our experienced Cabin Management team, in both performance and development, and they will be available to you 365 days of the year. Industry-leading training Our incredible trainers will build on your current service skills and expertise by enrolling you onto our intensive 2-week training academy in Malta. This will incorporate and enhance your skills, that will have been demonstrated by you at one of our Cabin Assessment days. You will receive medical and safety training, so you are fully prepared to always ensure our clients safety and comfort. We kindly ask for all candidates to wait 12 months if they have previously applied or have attended an interview for the same position, please build on your previous experience and expertise and reapply to us. Required Skills, Qualifications, and Experience
Security
Key Role Responsibilities: -Protecting the customers, staff and property of the company by maintaining a safe and secure environment. -Observing for signs of disorder & disturbances. -Acting lawfully in direct defence of life or property. -Acting as a host, being approachable and friendly, anticipating customer needs. -Consistently deliver and maintain the highest standards of service and customer care in the restaurant. -Carry out role in line with training, the law, company guidelines and management direction. -Following all workplace safety, security and food hygiene procedures. -Following the uniform guidelines as prescribed by management and taking pride in your personal appearance. -Taking responsibility for your own training and ongoing PSA licensing requirements. -Keep the McDonald’s Values alive in the restaurant and at the heart of everything you do. -Being reliable and punctual -Following on site security requirements including internal and external travel paths. -Dealing with emergency situations & supporting emergency services as required. -Completing onsite paperwork. -Reporting and completing accurate statements/reports in relation to any security events or unusual occurrences. Key Requirements: -Must have relevant documentation that permits work in Ireland. -Must have a valid Irish PSA Licence. -Must have a minimum of three months security experience in the retail sector. -Must have excellent communication skills, including fluent English (both verbal and written). -Must be available for work in a 24/7 shift environment, where flexibility is required (shifts may include early morning starts, night duties, bank holidays) -Must be flexible, depending on business needs, you may be required to work in different sites. Benefits: -Competitive pay -Cost of PSA license renewal will be covered by the company -Free meal per shift (as per store meal policy) -Uniform provided -Full Holiday pay -Employee discount -Paid performance reviews CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Experience Leader
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Crew Member
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Trade Counter Sales Assistant
Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Our Heat Merchants branch in Donabate, North Dublin, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. The successful candidate will assist in dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch. COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Additional Information: Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve. Heat Merchants Group is an Equal Opportunity Employer
Clinical Specialist Physiotherapist
Clinical Specialist Physiotherapist Postnatal Hub (Permanent, Full-Time) The successful candidate must: Closing date for applications: 5pm on Friday, 25th July 2025
Electrical Testing Technician
Permanent position available with a considerable portfolio of works for the next 5+ years To build your career by assisting in the delivery of ‘leading edge’ engineering projects. To work with a vibrant, agile and multi-functional team in delivering projects on time, safely, to budget and to the required quality standards. To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability. To work with the best. Excellent package on offer with room for negotiations About Kirby Group Engineering Kirby Group Engineering is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. Role Purpose The role of Electrical Testing Technician initially based in Dublin is to carry out Testing & Inspection and Certification of various Data Centres around Dublin. Key Functions CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Apprenticeship Programme
Expression of Interest – Kirby Group Apprenticeship Programme Permanent position available with a considerable portfolio of works for the next 5+ years To build your career by assisting in the delivery of ‘leading edge’ engineering projects. To work with a vibrant, agile and multi-functional team in delivering projects on time, safely, to budget and to the required quality standards. To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability. To work with the best. About Kirby Group Engineering Kirby Group Engineering is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. The Opportunity Kirby is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. Kirby are currently seeking candidates for our Apprenticeship Programme. We aim to develop the best and brightest apprentices to become world class craft professionals. Requirements Applicants must have completed their leaving certificate and have obtained a minimum C3 / O4 grade in ordinary level maths and will need a Valid Safepass Card – No experience necessary. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
