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Sort by: relevance | dateEnterprise Engagement Officer
Salary Scale €60,610 p.a. - €73,516 p.a. Long service Increment 1, €76,149 after three years satisfactory service at the maximum. Long Service Increment 2, €78,794 after three years satisfactory service at LSI 1 New appointees to any grade start at the minimum point of the scale. Incremental credit is normally granted on appointment, in respect of current experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Annual Leave 29 working days per annum (pro-rata). Working Week 35 hours per week (exclusive of one hour lunch) Probation In accordance with S.I. No. 686/2022 - European Union (Transparent and Predictable Working Conditions) Regulations 2022, the period of probation shall not exceed 12 months. Superannuation Membership of the ETB Superannuation Scheme and of the ETB’s Spouses and Children’s Scheme is automatic and compulsory. A panel may be formed from which future similar vacancies may be filled; such panel will remain active for a maximum period of 6 months. Dublin and Dun Laoghaire Education and Training Board is an equal opportunity employer. Recruitment to posts within the ETB is on the basis of qualifications and the ability to carry out the responsibilities of the grade or post. Citizenship Requirements Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreement may also apply. Please visit the link below for updates to these requirements: https://www.workplacerelations.ie/en/what_you_should_know/coming_to_work_in_ireland/ Please note you must advise if a work permit is required by you before commencing employment with Dublin & Dun Laoghaire ETB. This requirement should be notified as soon as possible. Equality, Diversity & Inclusion In accordance with ETB’s commitment to equality of opportunity for all job applicants, you are asked to request any reasonable accommodation in sufficient time to ensure you can participate fully in the recruitment process. Please contact recruitment@ddletb.ie should you require any assistance. Job Objectives Overview of the Role The Enterprise Engagement Officer is a key position within Dublin College Baldoyle the successful candidate will co-ordinate enterprise engagement activities for the college and promote the range of programmes and initiatives that are delivered to employers and employees across DDLETB. Duties and Responsibilities Under the direction of the relevant Training Centre Assistant Manager and in co-operation with the Enterprise Engagement Manager -
Electrical Apprentice
ATEX Inspector Apprenticeship If you are looking for a career with long-term prospects, specialist technical training, and genuine demand from industry, this is an exceptional opportunity. AVS is currently recruiting for four ATEX Inspector Apprenticeship positions. This is an entry-level opportunity for motivated candidates who want to build a highly valuable technical qualification with Ireland’s benchmark company in explosion safety inspection and verification. About AVS AVS is Ireland’s only accredited, independent and impartial inspection body providing internationally recognised inspection and verification services to industry and installation contractors operating in Potentially Explosive Atmospheres. We are trusted by industry because of our technical competence, independence and depth of experience. Our team includes highly experienced inspectors and qualified Ex validation engineers, giving our clients direct access to some of Ireland’s leading experts in ATEX and Explosion Safety. Our personnel have significant engineering and inspection experience across a wide range of sectors, including: • Pharmaceutical • Brewing and Distilling • Petrochemical • Chemical Processing • Food and Beverage • Manufacturing Why Choose AVS ATEX inspection and explosion safety competence are highly valued by employers across many major industries. Gaining these skills can open the door to a rewarding and specialist career path, both in Ireland and internationally. Completing your apprenticeship with AVS means training with a company that sets the standard in explosion safety verification. You will develop practical, in-demand skills under the guidance of recognised experts, building a strong foundation for a long-term career in electrical inspection, hazardous area compliance and industrial safety. This is more than an apprenticeship. It is an opportunity to position yourself in a specialist field where technical competence, professionalism and recognised qualifications are in strong demand. Apprenticeship Overview This is an entry-level Electrical Apprenticeship and Trainee ATEX Inspector role. Successful candidates will be enrolled in an apprenticeship programme designed to develop the skills, experience and competencies required to become a qualified electrician and ATEX Inspector. During the apprenticeship, you will receive a combination of: • Classroom-based education • Paid on-the-job training • Structured mentoring from experienced inspectors and engineers • Practical exposure to real industrial environments Apprentices will receive training in the: • Installation, commissioning, testing and maintenance of wiring systems for industrial applications • Inspection of electrical equipment in non-hazardous areas • Inspection and verification of equipment and installations in potentially explosive atmospheres • Development of technical inspection competence, reporting skills and industry knowledge This role offers exposure to specialist industrial work that few entry-level opportunities can provide. Location and Flexibility The apprenticeship is primarily based in the Dublin and Cork areas, with work carried out throughout Ireland and, at times, further afield. Candidates must be flexible with working hours when required. Minimum Requirements Applicants must: • Be over 18 years of age • Hold a full clean driving licence • Be computer literate What We Are Looking For We are seeking candidates who have: • A strong work ethic • A positive attitude • A willingness to learn • The ability to take direction • A commitment to personal development • The ability to work as part of a professional team Application Requirements Please ensure that your application includes a copy of your: • Leaving Certificate results, and/or • Third-level qualification(s) Applications submitted without these documents will not be considered. Apply If you want to start a career in a specialist field with excellent long-term prospects, and train with one of the most respected names in explosion safety verification, we would like to hear from you.
Staff Product Designer, Go-to-Market AI
Join HubSpot’s Design Team The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Staff Officer
AHBRA BACKGROUND The Approved Housing Bodies Regulatory Authority (AHBRA), established in February 2021, plays a crucial role in ensuring the effective governance, financial management, and performance of all voluntary and co-operative housing bodies. This oversight is in line with the Housing (Regulation of Approved Housing Bodies) Act 2019. AHBRA's mission is to regulate Approved Housing Bodies (AHBs) to bolster governance and financial stability within the sector. This is particularly important for safeguarding the substantial public investment in social and affordable housing provided by AHBs. By doing so, AHBRA offers reassurance to investors, tenants, the government, and the AHB sector itself, ensuring that social housing providers operate within a well-regulated and stable environment. JOB SPECIFICATION AHBRA seeks an Assistant Staff Officer to join its Corporate Services team and will hold a competition for the appointment of a person to this position which will hold the internal title of Corporate Services Administrator (Grade 4). The post is based in our offices in Dublin 2. AHBRA operates a Blended Working Policy. Reporting to the Head of Corporate Services, the Assistant Staff Officer will contribute to a variety of work across the Corporate Services team, specifically supporting the Accounts and Payroll Executive. This role provides an opportunity for significant growth for individuals wishing to expand their knowledge, skills and expertise. KEY DUTIES AND RESPONSIBILITIES The key duties and responsibilities of the successful candidate will include: • Providing support to the Accounts and Payroll Executive (Grade 5) in day-to-day operations • Process invoices, purchase orders, queries, and associated documentation in line with approved policies and procedures • Responsible for ordering and managing office supplies including stationery, canteen, cleaning, etc. • General Corporate Services support such as: o preparation of letters, documents, and reports o record keeping, file management and scanning o organisation and scheduling of appointments and meeting support o database data entry and basic data analysis • Ensure high levels of customer service, responding to queries and requests for information, and manage the receipt of applications, submissions, complaints, communications through multiple channels such as phone, mailboxes etc. • Assist with the development and update of templates and procedure documents • Provide general administrative assistance and support and other such duties as may be assigned from time to time ESSENTIAL SKILLS: • 12 months relevant administrative and/or finance experience • Excellent attention to detail • Proven organisational and time management skills • Ability to effectively prioritise and manage workloads • Proficiency in relevant technologies, IT systems, Microsoft Office • Ability to work with confidentiality and discretion to a high degree DESIRABLE CRITERIA: • A third level qualification in a relevant discipline • Experience of working in a similar organisation Candidates must have unconditional authorisation to live and work in Ireland. KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS GRADE Applicants must demonstrate, by reference to specific achievements in their career to date, that they possess the following qualities, skills and knowledge required for the role of Assistant Staff Officer. Interpersonal and Communication Skills Excellent communication skills with the ability to develop and maintain good working relationships and communicate effectively with a wide range of audiences. Teamwork Fosters a collaborative team-working environment, working as part of a team to ensure delivery of plans and schedules, sharing information and knowledge as appropriate. Delivery of Results Able to plan and prioritise work effectively while proactively identifying areas for improvement and developing practical suggestions for their implementation. Analysis and Decision Making Able to assess information regarding a problem, analyse the information and propose a solution. Specialist Knowledge Demonstrates the capacity to maintain and develop the technical and corporate knowledge required for the role, including relevant systems and corporate policies, while understanding the role’s objectives and pursuing continuous self-development to enhance performance. PAY SCALE Assistant Staff Officer Scale (Grade 4) €36,113 – €38,240 – €41,259 – €43,241 – €44,975 – €46,653 – €48,917 – €50,557 – €52,239 – €53,829 LSI1 – €55,460 LSI2 1 After 3 years satisfactory service at the maximum. 2 After 6 years satisfactory service at the maximum. Important Note New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment, the successful candidate is a currently serving civil/public servant. Eligibility to compete Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa BLENDED WORKING AHBRA is committed to excellence in the delivery of our broad range of services and to the quality of our customer service. In this context, AHBRA have implemented a blended working policy while maintaining our commitment to the delivery of the highest standard of services. All employees are entitled to apply for blended working of up to 40% remote working in the probationary period and 60% once probation is successfully completed. HOURS OF ATTENDANCE The standard business hours for AHBRA are 9am to 5pm, Monday to Friday. ANNUAL LEAVE The annual leave for this role is 22 days, increasing over time depending on service. This is based on a five-day week and is exclusive of statutory public holidays. OTHER BENEFITS OF WORKING FOR AHBRA • A permanent pensionable position • Flexible working hours within defined limits • Annual leave of 22 days increasing over time depending on service • A public sector salary with incremental pay progression (Grade 4 scale) • Personal development opportunities through employer sponsored academic education, paid study leaves and in-house training and development programmes • Dynamic and interactive work environment • Career progression opportunities • Facilitation of Taxsaver travel tickets and Bike to Work Scheme • Bike parking onsite • Modern city centre office, located near Merrion Square, Dublin 2, which is easily accessible by DART, and many bus routes
Staff Officer
The Role: The position of Staff Officer Library Service is a front line supervisory position with responsibility for managing the performance of a section within the Library Services of the Council. The person will work as part of a multidisciplinary team within the library service, assisting with the implementation of work programmes to achieve goals, targets and standards set out in the Departmental and Team development plans. A Staff Officer is expected to use initiative, work to a high standard and have excellent interpersonal and communication skills. QUALIFICATIONS CHARACTER: Candidates shall be of good character. HEALTH: Candidates must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health, it will be necessary for each successful candidate, before they are appointed, to undergo, at their expense, a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. EDUCATION Each candidate must, on the latest date for receipt of completed application forms: i. (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, And (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), Or (ii) have obtained a comparable standard in an equivalent examination, Or (iii) hold a third level qualification of at least degree standard, Or (iv) be a serving employee of a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Library Assistant or analogous post. Recruitment of the post of Staff Officer (Grade V) will now be on the following basis: Panel A. 50% confined to employees of the sector being all Local Authorities and Regional Assembly (where applicable) Panel B. 30% open competition Panel C. 20% confined to employees of Dun Laoghaire Rathdown County Council. More details below at No. 10 (iv) Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. THE IDEAL CANDIDATE: In the context of key duties and responsibilities for the post of Staff Officer within the library services, the ideal candidate will demonstrate the following knowledge, skills and competencies: • Knowledge and understanding of the structure and functions of local government, of current local government issues, priorities and concerns and of the key influencers of local government in relation to the library services • Understanding of the role of a Staff Officer - Library Service • Ability to support the library team • Understanding and dedication to customer service • Knowledge and working experience of ICT systems and their benefits • An ability to ensure strong governance and ethics standards are adhered to and maintained • Ability to motivate and encourage staff to achieve maximum performance by supporting the current Performance Management and Development System (PMDS) • An ability to work under pressure to tight deadlines in the delivery of key operational objectives • Be self-motivated with ability to work on own initiative • Have strong interpersonal and communications skills and be capable of representing the Council in a professional and credible manner with all stakeholders • Have an awareness of the implications in the workplace of the relevant legislation and regulations in the area of Health and Safety and the implications for the organisation and the employee • Demonstrates administrative skills including report writing, Finance and IT competencies to deliver on organisational objectives Candidates will be expected to demonstrate sufficient evidence of such competencies within their application form and at interview. Any short-listing or interview processes will be based on the information provided by candidates on their application form: The competences for the role of Staff Officer – Library Service are: COMPETENCY BEHAVIOURS Delivering Results • Makes decisions in a timely and well-informed manner • Translates the business or team plan into clear priorities and actions for their area of responsibility • Implements high quality service and customer care standards • Plans work and allocation of staff and other resources effectively Performance Through People • Leads and develop the team to achieve corporate objectives • Effectively manages performance • Managing conflict • Demonstrates a good understanding of the components of the job • Ability to work in a team to deliver programmes and projects and to work to strict deadlines Personal Effectiveness • Personal motivation • Takes initiative and is open to taking on new challenges or responsibilities • Manages time and workload effectively • Maintains a positive and constructive and enthusiastic attitude to their role • Commitment to integrity and good public service values • Effective interpersonal, presentation and communications skills • Effective written and verbal skills Understanding Purpose and Change • Understanding the structures and environment within which the library service operates and the role of the Staff Officer – Library Service in this context • Has knowledge and understanding of Local Authority functions and structures including those of the library service • Understands key challenges facing the Local Authority sector • Understand the need for change and get this across persuasively to others • Make a positive case for change and elicit commitment from others • Implement change in an orderly and determined manner JOB SPECIFICATION The office is wholetime, permanent and pensionable. A panel will be formed from which permanent and temporary appointments may be made. SALARY: €52,239 - €53,799 - €55,392 - €57,019 - €58,657 - €60,567 (1st LSI) - €62,484 (2nd LSI). Rates as at 1/02/2026 Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services, which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTION: Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. The successful candidate must be available to work weekend and evening work as part of normal roster. Rotas may be amended periodically in response to the library service needs. PROBATION: When a person is not already a permanent officer of a Local Authority within the public service Ireland and is appointed to a permanent office the following provisions shall apply, that is to say: a. There shall be a period after such appointment takes effect during which such person shall hold office on probation. b. Such period shall be one year. c. Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. ANNUAL LEAVE Annual leave entitlement for the position of STAFF OFFICER - LIBRARY SERVICE is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. DUTIES The main duties and responsibilities of the STAFF OFFICER - LIBRARY SERVICE will be consistent with the provision of a modern 21st century public library service that is responsive to the changing requirements of customers of all ages and abilities. The duties will include but are not limited to the following: Supervision of employees in supporting roles up to position/grade of Senior Library Assistant, including assigning duties and workload Supporting the Library Management team, Senior Librarian/Branch Manager in the implementation of work programmes and initiatives in delivering the National Library Strategy and the local dlr Library Development Plan and as required by the Council’s Corporate and Operational Plans Responsibility for the supervision of delivery of service within the library service Manage conflicting demands within a team environment and to prescribed timelines and deadlines Provide on-going motivation and support to employees in the department/section including resolving day to day problems and identifying training and development requirements as appropriate Ensure full compliance with all organisational policies and procedures including grievance and disciplinary, performance management and attendance management Communicate and liaise effectively with colleagues, managers and customers in relation to operational matters for their section Compile, prepare and present reports as necessary Carry out duties in a manner that enhances public trust and confidence and ensures impartial decision making Such other duties as may be assigned from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to a) The local authorities or bodies for which the Chief Executive is Chief Executive, and b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties shall be such as shall be assigned by the local authority from time to time and shall include the duty of deputising for other officers of the local authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other local authority. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f. A non-EEA citizen who is a parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4). LOCATION AND RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dún Laoghaire-Rathdown County Council reserves the right to assign Employees to any premises in use by the Council, now or in the future subject to reasonable notice. RECRUITMENT: Pursuant to article 8 of the Local Government (Appointment of Officers) Regulation, 1974, the Minister has given directions as follows: i. Selection of candidates for appointment shall be by means of a competition based on an interview conducted by or behalf of the Local Authority. The interview will be competency based and marks will be awarded under the competency skill sets identified for the position of Staff Officer – Library Service as outlined above. Candidates will also be required to demonstrate knowledge of the key duties and responsibilities for this role. Please note that the interview may be held in person or online. ii. DLRCC reserves its right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Following receipt of all applications, job applicants may be shortlisted for assessment based on the extent to which they meet the criteria from the job description and/or where it would not be practical to interview all applicants. Aptitude Testing may in some circumstances be used to facilitate the shortlisting process. If required, the testing will be performed through a 3rd party provider and submission of an application for employment is regarded as consent to share your information for the purposes of short-listing and recruitment. Your information will be provided for the sole purpose of shortlisting suitable candidates and for no other purpose. Dún Laoghaire-Rathdown County Council will ensure any 3rd party fully complies with GDPR and Data Protection legislation. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/experience on the application form and also to demonstrate sufficient evidence of the competencies required for this position under each competency heading which are detailed above. Short-listing does not suggest that candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. Short-listing may take the form of Desk-top Short-listing, Aptitude Test and/or Preliminary Interview or combinations thereof. iii. If a candidate wishes to appeal either a short-listing or interview board decision, they must do so within five working days of being notified of this decision. The appeal must clearly state the grounds of appeal which must be emailed to The Appeals Officer recruitment@dlrcoco.ie , the HR Department will evaluate the grounds of the appeal. If grounds for an appeal are not upheld, HR Management will notify the candidate in writing of this outcome and no further action will be taken. If the grounds upon which the appeal is made are upheld, the HR Department will notify the candidate of this outcome and corrective action will be taken. The decision of the HR Department on the appeal is final. iv. Panels may be formed on the basis of such interviews. Candidates whose names are on a panel and who satisfy the
Policy and Research Officer
The Role The Standards and Quality Assurance (S&QA) division is responsible for delivering two core functions of the Mental Health Commission – the production of standards, guidance, rules and codes of practice (on the Standards Team), and the regulation of approved centres (on the Regulation Team). The Executive Officer will support the Director of Regulation, the Head of Standards, and the Head of Regulation in achieving the overall objectives of the S&QA team within the MHC. Their primary role is to contribute to the delivery of an efficient and effective service to the public, and to colleagues in the Commission. Working with a team of clerical officers, executive officers, and higher executive officers, the candidate will be required to ensure that the administrative processes surrounding regulatory duties, and those relating to standards development are carried out to a high standard. The successful candidate will be required to engage and communicate effectively with various internal and external stakeholders, including staff, officials from government departments and public bodies, private sector bodies, disability organisations and others. The duties of the Executive Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. As an Executive Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. The successful candidate will support the operations of two teams within the Standards and Quality Assurance division: the standards team and the regulatory team. Key Responsibilities Under the overall direction of the Director of Regulation, the Executive Officer’s key duties and responsibilities will include: • Supporting regulatory managers to generate correspondence, forms and documentation • Providing assistance to policy and research managers, contributing to the development of standards, guidance, rules, and codes of practice • Conducting high-quality research to build an evidence base to assist with the development of standards, guidance, rules and Codes of Practice, including comparative research • Organising and coordinating focus groups, individual interviews and working groups with relevant stakeholders • Analysing feedback obtained from surveys, focus groups, individual interviews and working groups to produce reports • Analysing the submissions from the mental health services, including quality notifications and registration forms • Making amendments to written material to incorporate feedback from internal and external stakeholders • Assisting team members with carrying out audits to ensure that business plan objectives are met • Taking ownership of assigned tasks and prioritising competing tasks in order to ensure that they are completed on time and to a high standard • Presenting material (written and oral) in a clear, concise, comprehensive and convincing manner • Analysing and preparing responses to non-routine issues, queries, correspondence etc. • Providing Clerical Officers with on-the-job training and support to deliver objectives • Sharing information, knowledge and experience with colleagues with the purpose of assisting the team/organisation to meet its objectives • Assisting with preparations for meetings, conferences and presentations, including developing supporting materials • Coordinating and developing internal policies, SOPs, and guidance • Contributing to and carrying out project work as and when required • Keeping up-to-date with the practices and procedures of the MHC and developing and maintaining the technical skills and knowledge required to perform effectively in the role • Contributing to new and more effective ways of work and implementing changes to improve efficiency and effectiveness as directed • Any other duties that are deemed appropriate by the line manager Reporting and Working Relationships The Executive Officer is accountable to the Chief Executive of the MHC and reports directly to the relevant line manager within the Standards and Quality Assurance Division. Essential Requirements The candidate must possess, by the closing date, the following: • Minimum 2 years’ relevant work experience to include the development of public policy, conducting and analysing research and stakeholder engagement • Level 6 or higher on the National Framework of Qualifications or 2+ years’ experience in a related role within the Public Sector • Effective communication skills, both written and verbal, and demonstratable experience of report writing skills • Strong information technology skills, including experience using Microsoft Office packages and demonstrated experience in using a wide range of relevant information sources and online research tools • The requisite competencies to carry out the role as outlined below Desirable The following criteria are considered desirable for the post: • Experience in dealing with regulatory and/or compliance matters • Understanding of mental health and/or mental health services • Previous public sector experience Competencies The person appointed to the role of Executive Officer will be required to show evidence of the following competencies: People Management • Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues • Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise • Values and supports the development of others and the team • Encourages and supports new and more effective ways of working • Deals with tensions within the team in a constructive fashion • Encourages, listens to and acts on feedback from the team to make improvements • Actively shares information, knowledge and expertise to help the team to meet its objectives Analysis and Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues • Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. • Identifies and understands key issues and trends • Correctly extracts and interprets numerical information, conducting accurate numerical calculations • Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation • Constructively challenges existing approaches to improve efficient customer service delivery • Accurately estimates time parameters for project, making contingencies to overcome obstacles • Minimises errors, reviewing learning and ensuring remedies are in place • Maximises the input of own team in ensuring effective delivery of results • Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal and Communication Skills • Modifies communication approach to suit the needs of a situation/audience • Actively listens to the views of others • Liaises with other groups to gain co-operation • Negotiates, where necessary, in order to reach a satisfactory outcome • Maintains a focus on dealing with customers in an effective, efficient and respectful manner • Is assertive and professional when dealing with challenging issues • Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/expertise in own area and provides guidance to colleagues • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/Organisation and can communicate this to the team • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive and Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level • Demonstrates flexibility and openness to change • Is resilient and perseveres to obtain objectives despite obstacles or setbacks • Ensures that customer service is at the heart of own/team work • Is personally honest and trustworthy • Acts with integrity and encourages this in others How to Apply Eligibility to Compete Candidates must, by the date of job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; b. A citizen of the United Kingdom (UK); c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; d. A non-EEA citizen who has a Stamp 4 permission or a Stamp 5 permission. Please note that a 50 TEU permission, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Selection Process The selection process will include: • Shortlisting of applications • A competitive interview, and • Completion of all relevant checks as set out below Additional selection steps may be included. A selection board shall be established and shall use the essential requirements as referred to earlier in this candidate information booklet to shortlist candidates. Scoring at the shortlisting stage shall be based on the information contained in the application form. Therefore, it is in your interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications, and experience meet the requirements of the post. While candidates may meet the eligibility criteria of the competition, if the numbers applying for the post are such that it would not be practical to progress all candidates to the next stage of the selection, which is the interview process, the MHC may decide that a certain number of candidates shall only be progressed to the next stage. Candidates will be progressed through the various stages of the selection process based on their order of merit at each stage. Following the interview stage, the MHC shall produce a panel of candidates listed in order of merit. Not all those interviewed may be placed on the panel. Prior to recommending any candidate for appointment to a position, the HR team complete all relevant checks. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline or having accepted it, relinquish it, the MHC may at its discretion, select and recommend the next person on the panel for appointment and this will be based on the results of this selection process. The MHC is under no obligation to select a candidate from this panel and may cancel this competition at any time depending upon business needs. Please note that any offer of employment made to a successful candidate may be subject to satisfactory: • Reference verification • Qualification verification • Medical Assessment • Garda Vetting At the reference verification stage, referees sought will include your current employer and your next most recent employer. Salary The Executive Officer salary scale (rates effective 1 February 2026) is as follows: €38,419 - €40,360 - €41,456 - €43,594 - €45,510 - €47,364 - €49,211 - €51,024 - €52,890 - €54,749 - €56,722 - €58,044 - €59,928¹ - €62,601² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. This rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Location The usual place of work will be the Mental Health Commission, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business which conflicts in any way with his/her official duties, impairs performance or compromises his/her integrity. Annual Leave The annual leave allowance for the position of Executive Officer will be 23 days per annum. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of the usual public holidays. The Organisation of Working Time Act 1997 (as amended) The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this appointment. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Public Service, at the time of being offered an appointment. Further information is available on request. Candidates are also advised to refer to the following for further information: • Incentivised Scheme for Early Retirement • The Department of Health Circular 7/2010 • Collective Agreement: Redundancy Payments to Public Servants
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