Jobs in Sligo
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Main Purpose of Job: We are currently recruiting for a Customer Service Executive within the Telephone Booking office in Volkswagen Sligo on a full-time capacity, Monday to Thursday 9-5.30pm and Friday 9-5pm. This role is based in a small Call Centre Environment. The role: The successful candidate will be required to work as part of the Telephone Booking Office, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually meeting targets. The role involves working closely with team members and other departments across the Group, which include Services, Parts and Sales teams. Role Responsibilities:
Insurance and Commercial Services Manager
Essential Qualifications and Skills • A minimum NFQ Level 8 qualification in a related discipline such as Risk Management, Insurance, Financial Services, Business, Accounting or Law. • A minimum of five years’ experience of service management and delivery at a senior level in a university campus or similar environment. • Experience of managing and controlling budgets. • Experience of managing direct staff, contractors and outsourced service providers in the delivery of a range of services. • Strong analytical and decision-making skills. • Experience of preparing reports and presenting for senior management, Committees or Boards. • ICT competence. • A strong track record in and capability for: Leadership, team building and team participation. Customer service. Negotiating and influencing skills. Communication and interpersonal skills. High attention to detail. Commercial and Financial acumen. Desirable Experience and Competencies Desirable Experience • A postgraduate management or other relevant postgraduate qualification. • Valid membership of a relevant recognised professional institution (i.e. Insurance, Risk, Business, Accountancy, Law). • IT skills relevant to the requirements of the post. • Practical experience in a higher education environment, a strong customer service perspective and a good understanding of the insurance industry. • An understanding of the Public Spending Code and EU Public Procurement requirements. • Capacity to anticipate and resolve potential problems and to develop innovative/creative solutions to multi-faceted problems. Overview of the Role Atlantic Technological University (ATU) is a multi-campus technological university in the West and Northwest of Ireland that delivers a rich combination of academic and research excellence, quality of life and opportunity. Serving a diverse group of learners, staff, communities, and organisations from our region and further afield. The University offers 600+ academic programmes from pre-degree to doctoral level to a student population of 32,000+ students supported by over 2,900 staff. The University operates nine campuses across Donegal, Sligo, Mayo and Galway and has approximately 152,000 sqm/15 Ha. of buildings on approximately 115 hectares. The University seeks applications from candidates for the post of Insurance and Commercial Services Manager to join the Operations team. The appointee will have responsibility for Insurance, the development of commercial services and will have responsibility for other university wide initiatives and activities contributing to university wide strategies. This position presents an exciting opportunity for a dynamic, proactive individual, with experience in Insurance, Risk management and commercial services to make a significant contribution to the University’s plans. The position can be based in any of the University’s campuses and may from time to time have to travel to other campuses as required. The post-holder will liaise with and work collaboratively with university-wide teams and participate in cross-University working groups and initiatives. The manager will: • Have ownership of all Insurance matters including managing the full insurance portfolio, annual insurance renewal processes, claims management, etc. • Work closely with colleagues in the development of strategies relating to Insurance, Health & Safety and Risk Management amongst others. • Liaise closely with all relevant stakeholders relating to Insurance and Risk Management matters. • Have ownership for the strategic development and operational management of the University’s commercial activities. • Develop and implement a commercial services strategy that aligns with the strategic plan. • Manage a portfolio of contracts, concessions and in-house operations to grow commercial revenue while maintaining high standards of service and compliance. • Plan and manage operational budgets. • Devise and implement a communications plan in the designated areas. • Carry out regular reviews of service areas to ensure that they are fit for purpose, implementing change processes to drive improvement. • Evaluate existing procedures and processes and implement improvements in line with best practice. • Develop and implement appropriate customer consultation and feedback mechanisms. Duties and Responsibilities The main duties and responsibilities of the role will include but not be limited to the following: Act as the principal point of expertise on insurance matters while also developing the commercial operations of the University, to meet the needs of the staff, students and visitors. Insurance Programme Management • Manage the University’s full insurance portfolio and ensure adequate cover (including property, contents, travel, etc). • Lead the annual insurance renewal process, liaise closely with the broker and negotiate the most economically advantageous outcome and sufficient coverage. • Maintain relationships with insurance brokers, underwriters, government agencies and colleagues as required. • Advise procurement, research, legal and faculties on insurance requirements as requested. • Assist with any training and upskilling needs identified across the University in the insurance area. • Ensure key insurance issues are communicated in a timely and effective manner to the relevant stakeholders. Claims Management • Manage the claims process for damage, liability or other insured losses from end-to-end. • Liaise closely with Health and Safety (H&S), Estates and other functions as required in relation to investigations. • Maintain accurate records in relation to cases. • Work closely with H&S to assess trends and inform risk mitigation strategies and reduce exposure. Risk Management • Work with the Health and Safety, Estates and Faculties to identify, assess and mitigate insurable risks. • Contribute to Risk Management exercises. • Provide expert guidance on insurance implications for University activities to the Governing Body, management, staff and students. Budgeting, Governance and Compliance • Ensure the insurance arrangements comply with legislation, sectoral guidelines and University policy. • Prepare reports as required. • Support internal and external audit purposes relating to commercial activity, risk and insurance. • Maintain records pertaining to insurance. • Manage budgets as delegated by the Chief Operations Officer. Commercial Services • Lead the team regarding the management of in-house catering and outsourced contracts/concessions. • Manage relationships with catering and contractors including contract negotiations, KPI’s etc. • Develop a coherent procurement strategy in conjunction with the procurement function as regards commercial services. • Implement change processes arising. • Ensure procurement processes carried out are in line with public procurement regulations. • Develop and implement a commercial services strategy that aligns with the strategic plan. • Identify under-utilised institutional assets/spaces with commercial potential and develop proposals for use. • Ensure the commercial offering reflects student and staff needs while meeting value-for-money. • Develop and grow the commercial activity of the University in a responsible and sustainable manner. • Ensure commercial operations comply with relevant legislations (e.g. Food Safety, Health and Safety etc.) As the business needs continue to expand and evolve, it is likely that flexibility regarding the allocation of specific duties will be necessary. Accordingly, the list of duties specified above is not intended to be exclusive or restrictive; duties may be added or withdrawn after consultation with the post holder. The appointee may also be required as a member of the Operations team to carry out any additional duties as may reasonably be required by the Chief Operations Officer within the general scope and level of the post, or other duties as required by the University. Salary Senior Management Grade Salary Scale (€90,005 – €115,759)* *Candidates external to the sector may be appointed up to the 3rd Point €96,318 of the Salary Scale in accordance with University policy. Hours of Work 35 Hours per week
Programme Executive
Work Location: Dublin, Dundalk, Cork or Sligo office. Responsibilities The responsibilities of the role outlined in this job description are indicative of the currently envisaged scope and may be added to or altered as required, in line with the requirement of SEAI across Business Units/Department. They will include, but not limited to, the following: • Support the delivery of national energy policy actions including the Climate Action Plan, a key objective of the National Retrofit Directorate. This will typically involve supporting service delivery and grant management, client and supplier engagement, and ongoing programme enhancement for the Better Energy Homes grant programme. • Support programme efficiency and effectiveness through contributing to the development and continual improvement of new and existing processes, as well as ensuring transparency and simplicity for both technical and non-technical audiences. • Create, design, maintain programme KPI reports relating to programme objectives and outcomes, performance, and trend analysis. • Supporting on the technical oversight of the Better Energy Homes Programme including adherence to SEAI compliance requirements. • Preparation of reports on programme performance and development through creation of Power BI Reports. • Supporting change requirements of the IT systems. • Supporting a transformation project to a new digital platform. • Representing SEAI at meetings, site visits and events, including presentations and speaking engagements. • Communication with Programme stakeholders including development of guidance materials, web content, webinars, case studies and responses to Programme enquiries. • Continuous process improvement and lean management. • Undertake any other duties/projects as may be assigned from time to time. To ensure that activity peaks within the Department are addressed in a proactive manner, it is expected that the candidate appointed to this role will need to be flexible in terms of working hours during these periods. Knowledge & Skills The knowledge and skills required include but are not limited to the following: • Excellent communication (written and oral) and interpersonal skills, including ability to communicate technical information to both technical and non-technical audiences. • Knowledge of residential retrofitting sector. • Data analytics and data-based approach to technical decision making. • Knowledge of Power BI reports and dashboard reporting tools. • Strong proactive approach to achieving results, including managing scope, time, risk assessment, and quality. • Ability to work on own initiative and to deadlines/milestones. • A capacity to foster a positive working relationship with colleagues and external stakeholders; to work in multi-disciplinary teams and to network effectively. Relationship development capability. • Flexible approach to problem solving and decision making to ensure the best solution is achieved, focusing on the need for greater efficiency and effective delivery. • Well-developed IT Skills (Word, Excel, PowerPoint, SharePoint). Experience and Qualifications ESSENTIAL REQUIREMENTS The successful candidate must be able to demonstrate: • An honours degree (a minimum NFQ level 8 or greater) in a relevant area such as Engineering, Science, Business, Project Management or other relevant discipline and minimum of 3 years directly relevant experience working in customer service or business process environments. OR An ordinary degree (a minimum NFQ level 7 or greater) in a relevant area such as Engineering, Science, Business, Project Management or other relevant discipline and minimum of 5 years directly relevant experience working in customer experience or business process environments. OR A third level certificate (a minimum NFQ Level 6) in a relevant area such as Engineering, Science, Business, Project Management or other relevant discipline and minimum of 7 years directly relevant experience directly relevant experience working in customer experience or business process environments. • Experience of working in cross functional teams developing organisational relationships. • Strong project management skills and knowledge of technical development, including change management, scope, risk, and business process development. • Excellent written and verbal communication skills, including report writing, presenting, public speaking. • Well-developed IT skills including design presentation tools (e.g. Power BI). • Successful track record of delivering programmes analyses. DESIRABLE REQUIREMENTS • Experience in supporting IT projects. • Experience of working with the housing retrofit supply chain • Experience in developing reports and managing dashboard reporting. • Experience of lean process management. • Experience of working in energy-related policy environment across the public sector, academia or industry and the ability to communicate complex concepts to both technical and non-technical audiences. • Proficiency in the Irish Language. • Experience or knowledge of delivering positive customer experiences.
Visitor Engagement Officer
Salary €58,528 - €83,697* This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Job Purpose Lead delivery of Fáilte Ireland’s Visitor Engagement Strategy in the assigned area, providing a connected, high-quality, human-led and increasingly AI-enabled visitor information, insight and referral service. The role will lead and coordinate the operation of Tourist Information Centres (TICs) , Multi-Channel services, strategic programmes and projects, and the Tourist Information and Business Support Centre, working collaboratively with relevant Fáilte Ireland teams and external stakeholders. Job Description Primary Objectives / Key Responsibilities Individuals may have a combination of a number of these responsibilities. 1.Tourist Information Centre Role Office Location and Blended Working: We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role. Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement. Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role.
Graduate Management Trainee
Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Receptionist
Here at the award-winning Glasshouse Hotel, we are currently looking for an enthusiastic and experienced full-time receptionist / front of house person to join our team. The role involves working as part of a team to ensure the smooth running of our busy reception desk, handling customer queries & answering calls. Standard reception shifts will apply – Early shift 7am-3.30pm, Late Shift 3pm -11.30pm. Duties include:
Administrator
About the Role We are looking for a detail-oriented and collaborative team player to join our Administration team at Connolly Motor Group, Collooney, Sligo. This is a great opportunity for someone who enjoys working within a structured process-driven environment and takes pride in getting the details right.You will play a central role in ensuring vehicle orders are processed accurately and efficiently from start to finish. You will be working closely with colleagues internally, across the Group — from the Sales team to Finance and beyond — so strong working relationships and clear communication are important for this role.The working hours are Monday to Thursday 9.00am to 5.30pm and Friday 8.30am to 4.00pm Friday. Role Responsibilities
Census Field Supervisors
About this Role You will be responsible for the work of 4-12 Field Support Officers and for the successful conduct of the enumeration of the 2027 Census of Population in an assigned work area. Reports to: Census Regional Supervisor Manages: The work of 4 to 12 Field Support Officers Location of Post The commitment for this post will be from 18th January 2027 to 11th June 2027, with 41.15 hours gross or 35 hours net per week. The officer’s headquarters will be such as may be designated from time to time by the Director General of the Central Statistics Office. For the time being the Director General has designated the officer’s home as headquarters. An Office Accommodation Allowance of €12.77 gross per week worked is payable as a lump sum at the end of the contract term for the provision of this facility. This payment may be made once the following criteria are met: • The officer must provide secure and confidential storage in their headquarters for all census material and equipment • Only persons who are Officers of Statistics for census purposes may have access to this material, including the laptop computer • The accommodation and other facilities provided by the officer are suitable from the point of view of the safety of the official property being stored and the satisfactory conduct of official business. When absent from home/headquarters on duty, the officer will be paid appropriate travelling expenses and subsistence allowances subject to the normal Civil Service regulations. Principal Duties The Census Field Supervisor is responsible for ensuring the effective and accurate completion of the census enumeration within their assigned work area. The Census Field Supervisor will oversee 4 to 12 Field Support Officers and report to the Census Regional Supervisor. Key Responsibilities include: • Attending training days - become thoroughly familiar with all enumeration procedures and digital systems. • Using a laptop - track applicants during the recruitment phase; to access daily reports on Field Support Officers progress; and for communication. • Proficiency with the Smartphone Application - used to record interactions with households. • Recruitment of Field Support Officers - learning best-practice interview skills; interviewing candidates; and assisting with appointing Field Support Officers. • A comprehensive understanding of Census Field Supervisor & Field Support Officer Manuals – this enables the capability to train Field Support Officers. • Facilitate the sourcing of venues - for Field Support Officer interviews and training. • Training of the Field Support Officers - how to use the smartphone application to record household’s interactions; answer citizen questions regarding the 2027 Census; use maps to locate their work areas; and follow up with non-participating households. • Supervision of Field Support Officers – managing quality assurance for team performance, ensuring that this is completed for all Field Support Officers in the designated time frame; supporting Field Support Officers as needed and reassigning work as required; reporting on enumeration progress; completing daily reporting tasks on the CRM (Customer Relationship Management) system; completing probation, contract and expense claims for your team; reporting disciplinary issues; and monitoring team hours worked. • Live field responsibilities - actioning escalations from the field; monitoring dashboards; acting and reporting on non-performing areas; managing uncooperative households; advancing all cases/household toward a completed status; promoting Census 2027 with publicity materials; and submitting final payments for Field Support Officers. • Secure storage of census material at home – this includes the use of laptop for Census work only; ensuring the use of the laptop for CRM should not take place outside of the home, e.g. coffee shops etc; and the storage of crates and forms, that are to be issued to Field Support Officer’s then collected back at the end of the census The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time. The positions are full-time, and the officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Eligibility Criteria for Census Field Supervisors Essential Requirements Candidates must, within the last six years, have acquired at least three years of practical experience in the following areas: • Staff management, preferably in an off-site capacity and the organisation of work for groups of at least 4 people. • Organising and delivering training programmes. Post Specific Requirements Candidates must also: • Have a strong working knowledge of employment rights legislation. • Demonstrate excellent written and spoken English. • Possess strong communication, negotiation, and relationship-building skills, with proven experience of engaging effectively with a broad range of stakeholders and members of the public. • Demonstrate the ability to take responsibility for meeting defined performance targets with clear accountability for outcomes. • Be able to prioritise, plan, and manage a varied and demanding workload in a busy setting. • Be proficient in the use of Microsoft Office applications (including Word, Excel, and Teams), smartphones, and associated digital tools. • Be available to work full-time for the duration of the contract. • Have experience in the recruitment of staff. • Hold a full, current, clean driving licence and have full-time access to a car for the contract period. • Be eligible under citizenship requirements. • Provide a residential address in Ireland at the time of appointment. Desirable Requirements The following would be advantageous for candidates to have: • NFQ level 5 or higher would be desirable. • Some experience in supervising/conducting household surveys, market research interviewing or practical social work. • Have reliable access to high-quality Wi-Fi throughout the recruitment process and, if appointed, for the duration of the contract. Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission¹ or a stamp 5 permission. ¹ Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. If your visa expires, this may result in you being stepped down from your employment until such time as you have regularised your permission to work in the State. How to Apply Applications will be taken only through the CSO website https://recruitment.census.ie/. The competition opens 9am September 7th and closes 2pm September 22nd, 2026, or when total number of applications received reaches 3000, whichever is earlier. In the event that the competition closes before the 22nd of September 2026 a notice to this effect will be posted on the website. All applicants will need to have access to a device and Wi-Fi for the duration of this recruitment campaign. Accessibility, Disability and Reasonable Accommodation for the Selection Process We are committed to promoting equality of opportunity and to ensuring that our recruitment processes are accessible and inclusive for all candidates. If you have a disability or if you think you may require a reasonable accommodation at any stage of the selection process, we strongly encourage you to make this known at the earliest opportunity so we can ensure you get the support you need. Such accommodations may include adjustments to the format or delivery of assessments, additional time, or other tailored supports. All requests for reasonable accommodations will be considered on a case-by-case basis, having regard to the individual circumstances, in line with best practice and current legislation Having a disability or requiring adjustments will not impact your progress in the selection process, and you will not be disadvantaged by disclosing your disability or requirements. All information provided in this context will be treated as strictly confidential. Candidates who wish to discuss or request a reasonable accommodation should contact the recruitment team at census2027recruitment@cso.ie as early as possible. Candidates should provide sufficient detail regarding the nature of the accommodation required to assist in making appropriate arrangements. Where necessary, we may seek supporting medical or professional documentation to facilitate the assessment of the request. We are committed to engaging with candidates to ensure, insofar as practicable, that appropriate supports are put in place to enable equitable participation in the recruitment process for all candidates. Remuneration Pay: For the position of Census Field Supervisor, the rate of pay will be €38,803 annual equivalent. Where the appointee is 70 years of age or over, the rate of pay will be €37,211 annual equivalent, non-PPC aligned. Payment will be made as a double week on the Friday of the second week and then weekly after that. This payment is paid by Electronic Fund Transfer (EFT) into a bank account of the officer’s choice. Payment cannot be made until the officer supplies IBAN/BIC details to the Census Recruitment Section. The CSO will validate your bank details through a third party. Atypical Work Allowance: It is envisaged that during the course of the census enumeration that Census Field Supervisors will be required to work outside normal hours in order to support their team of Census Field Support Officers during the busiest time of the delivery and collection stage of the census. Furthermore, Census Field Supervisors will be required to provide cover for colleagues in adjacent areas during temporary periods of absence due to annual leave, sick leave or other unavoidable absences. In recognition of this atypical work situation an additional once off allowance of €687.91 will be paid, (or on a pro-rata basis if applicable). This payment is in the nature of pay and is reckonable for pension purposes. Once the conditions for this payment are met, the payment will be made on a lump sum basis at the end of the contract period. Staff in receipt of this payment will be required to give full flexibility with regard to their attendance as the requirements of the job dictate, and with particular reference to the peaks and troughs that can be expected over the period of the contract given the nature of the census operation.
PDU Development Co-Ordinator - Social Enterprise
Role Requirements Role Requirement 1 Programme and Caseload Delivery CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Financial Accountant
Role Requirements Role Requirement 1 Financial Management & Reporting CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
