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Sort by: relevance | dateShowroom Sales Advisor
Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services. Beyond its core, the Group has embraced growth and diversification, skillfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction. Principle Objective As Showroom Sales Advisor, you will be responsible for the selling of a wide range of showroom products, including bathrooms and tiles. This is a target driven role with a high level of customer service and sales acumen required. Knowledge & Experience Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Development Representative
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform. The role of a Sales Development Representative at Canonical Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. What your day will look like
Transportation Administrator
Position Purpose: To provide a high level of professional customer service to SRCL clients and general administrative support to transport and site operations. To ensure all driver daily activities are closed out on SteriWorks accurately, paperwork filed for future inspection and contribute to the overall team and department success. Key Job Activities: Provide effective customer service to SRCL customers. Administration support to the transport and operations department. Validation of route sheets and ADR's against SteriWorks. Manage unbilled for all routes on a daily basis: generate, investigate and amend accordingly. Generate the daily route Logs and fill in relevant information for discrepancies. Deal with all calls, bookings and waste transfer notes (a regulatory piece of paperwork that is required for all pickups of medical / chemical waste). Answering phone calls. Responding to queries. Communicating with drivers. Printing tags. Sending out stock items to clients. Look after home patient contracts – Baxter / VHI / Hibernian/ Fannin Healthcare. Setting up new home patients. Ringing SQ clients to confirm collection requirements. Ringing Oncall/ No waste SQ clients. Willing to support other team members if and when needed, by prioritising backlog in the Transport office. Education: Required Education: High School or equivalent University/college education or equivalent experience. Experience (EMEAA): Required Years of Experience: 2+ years Preferred Experience: Good knowledge & understanding. Previous experience in a customer service business. Excellent organisational skills and attention to detail. Excellent communicator. Provide excellent customer service at all times and customer focused is essential. Ability to work without supervision. Ability to manage time and complete multi tasks in line with timescales. Good people skills with the ability to build up relationships both internally and externally. Team player, able to work effectively under pressure and who is looking for a challenge. Good knowledge of information technology especially CRM tool, Microsoft Office and Steripoint. Certifications and/or Licenses: Benefits: Stericycle offers you: And more…
Store Manager
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this. As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focusing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cardiac Administrative Assistant
Specific T&C’s of post 35 standard working week 28 days Annual Leave Remuneration is in accordance with the salary scale approved by the Department of Health: Current salary scale with effect from 1st June 2024: [Grade, Code 0558] and rising annually in increments: €33,756, €35,867, €36,715, €38,856, €40,817, €42,533, €44,194, €46,435, €48,063, €49,702, €51,221, €52,776 incl. LSIs Principal Duties and Responsibilities Professional Duties and Responsibilities: • As part of the Cardiac Services Team, this role will contribute to the day-to-day and strategic management of the cardiac department, with the duties of this role subject to change in line with the needs of the services • The post holder will be expected to live CHI values and be child-centered, compassionate, progressive and will act with respect, excellence and integrity. [Do not remove]. • The post holder will be expected to live CHI values and be child-centered, compassionate, progressive and will act with respect, excellence and integrity. • The person chosen will ensure that the patient is the centre of all activities carried out. • Demonstrate behavior consistent with the Values of the Hospital. Be responsible for the provision of administrative support services to their designated area. · • Liaising with other members of the Department to ensure smooth overall running and efficiency of the Department. • Provide efficient general administrative and secretarial support to the designated area. · • Liaise with Consultants and their Multidisciplinary Teams where appropriate and manage the consultant on call and leave roster. · • Ensure correspondence with GP’s/other Hospital’s is dealt with in appropriate timeframes. Cross cover for phone calls when required. • Arrange meetings and take minutes as required · • Maintain efficient general office procedures as appropriate to the post. · Type, pull and file all general correspondence, photographs, reports and documentation in relation to the work of the department. · • Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner. · • Enter and maintain Patient details on the relevant patient administration systems, ensuring data integrity at all times. • Collection and delivery of internal and external mail to/from the hospital mail room as required. · • Ordering supplies for the Department as required. · • Register patients on iPMS for Cardiac Clinics when required and manage consultant clinic numbers and waiting lists. · • Schedule patients on In-patient and Day-case waiting lists for Cardiothoracic surgery and Cardiac Catherisation when required. • Preparation for weekly Joint Cardiac & Cardiothoracic conference (JCC) and other conferences when required. · • Cross cover for other secretaries in the department when required including Cardiac reception and typing longest waiting letters from G2. · • To perform other duties appropriate to the post as may be assigned by the Department Manager or nominee. • Information Technology · Assist in the integration of application software to support the operational and management systems. · • Ensure they make the most effective use of developments in information technology for both patient care and administrative support in a manner which integrates well with systems throughout the organization. The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility criteria, qualifications and experience Essential Criteria: • Achieved Leaving Cert or QQI level 6 or its equivalent. • Have a minimum of 1 year administration/secretarial experience · • Have excellent secretarial & organizational skills. · • Have sound knowledge of Microsoft Office with proficiency in Word, Excel, Database, Outlook, and other related packages. · • Dictaphone typing skills required • Excellent verbal and written communication skills. · • Ability to multitask and work in a very busy department providing support for multiple services. Desirable Criteria: • Previous experience working in a heath care environment • Experience with a Hospital Patient Administration system • Knowledge of medical terminology • Hold a medical secretarial or equivalent qualification.
Recruit Prison Officers
Role Profile Prison Officers conduct the majority of the face to face interactions with people committed to prison throughout their sentence including transportation from court; committal; safety; security; accommodation; supporting access to healthcare, psychology, in reach services, work training, education and visits by family friends and legal representatives; maintaining good order and discipline; and supporting their care, progression, desistence and rehabilitation in order that they can safely reintegrate back into their communities on completion of their sentence. Given that prisoners spend the majority of their sentence in the presence of Prison Officers, building appropriate relationships with prisoners and actively role modelling positive behaviours in general appearance, demeanour and in daily interactions with colleagues and prisoners are fundamental aspects of the role. Prison Officers must secure and account for every prisoner in their care at all times, whether inside the prison or when on prisoner escorts. An overview of the wide variety of accountabilities associated with the role of Prison Officer, both within a prison context and across the wider organisation are outlined below. a) Ensure the safe and secure custody of prisoners by • Accounting for and securing all prisoners, prisoner information, keys and radios in your custody at all times. • Setting clear expectations of behaviour for prisoners, utilising the Incentivised Regime Scheme to reflect the consequences of their behaviour and initiating disciplinary proceedings when the Prison Rules are breached by prisoners. • Vigilantly monitoring prison cells and infrastructure for damage, tampering, breakage, or for potential risk of injury on a daily basis and report any potential threats to security or safety to the ACO and Trades Officer immediately. • Monitoring yards, visits, gates, nets, external perimeters and overhead airspace utilising CCTV and other measures and reporting any suspect activity to the Assistant Chief Officer. • Quickly identifying and interpreting warning signs, indicators, changes in prisoner behaviour, routines and habits, regarding potential threats to the good order and safe and secure custody of prisoners and promptly acting to resolve or prevent incidents and communicating to other staff if there are any unresolved issues. • Identifying and reporting evidence of possession or use of prohibited articles, drugs or substances within the prison. • Preventing non-compliant and violent conduct and the unlawful escape of prisoners in a manner consistent with the Prison Rules. • Maintaining familiarity with and rehearsing or implementing contingency plans in order to effectively respond to a prison emergency or critical incident. b) Contribute to the care, progression, desistence and rehabilitation of prisoners by • Actively role modelling positive behaviours in your general appearance, demeanour, in your daily interactions with colleagues and prisoners and by ensuring that decisions relating to prisoner requests are responded to quickly and the prisoner understands the justification for the decision. • Monitoring and recording indicators regarding the physical and mental health of prisoners in accordance with policies and SOPs and when concerns are identified alert the appropriate healthcare staff. • Engaging and communicating effectively with line managers, Integrated Sentence Managers (ISMs), healthcare staff, psychologists, Work Training staff, teachers, in reach services, etc., regarding prisoners in your care. • Supporting and promoting, in-reach prison community initiatives such as the Red run, etc. • Cultivating appropriate relationships (right relationships rather than good relationships) with prisoners by setting out and maintaining clear security and personal boundaries and managing tensions between security, care and rehabilitative objectives. • Providing evidence to investigation teams, inspection and monitoring bodies, courts, etc when requested. • Respecting, protecting and explaining to prisoners their statutory entitlements and human rights. • Implementing safe work practices in accordance with the safety statement, ensuring that the standard of cleanliness and hygiene control in your work area is maintained at a high level in accordance with IPS policy and identifying, reporting and recording health and safety hazards and work-related injuries and take any necessary action to eliminate, isolate or minimise hazards. • Maintaining familiarity and complying with relevant legislation, policies, SOPs and orders. • Monitoring your own mental health and the mental health of your colleagues, particularly in times of stress and following involvement in or observation of critical incidents and recognising when support is required. c) Be prepared to conduct a broad range of additional tasks including: • Operating IPS vehicles. • Escorting prisoners to courts, hospitals, funerals, etc. • Screening and searching prisoners, their property, visitors into prison, cells, vehicles, visiting areas and other locations. • Supervising visits to prisoners by families, friends and legal representatives. • Safely escorting psychologists, maintenance teams, probations service staff, inreach service staff in the performance of their roles. • Monitoring prisoner written correspondence. • Assisting in the committal of prisoners and the management of prisoner property. • Verifying the identity and confirming the authorisation of prisoners and visitors to enter and exit the prison and recording these movements. • Supporting education and work training activities. • Implementing IPS drug testing procedures. • Night duty. • Operating the prison control room. • Any other tasks as directed by the Prison Governor or a line manager Eligibility Requirements In order to be eligible for selection as a Recruit Prison Officer, an applicant must, on the closing date of the September 26th, 2024, satisfy all of the following requirements: (a) Age Be at least 18 years of age i.e., must have been born on or before the 26th September 2006. (b) Educational Qualifications Applicants must: (i) have obtained in the Established Leaving Certificate a minimum of grade D3 (O6 post 2017) at Ordinary level, or C3 (F5 from 2017) at Foundation Level, in at least 5 subjects*; or (ii) hold a minimum of a Level 5 Major award** (120 credits) on the National Framework of Qualifications (NFQ); or (iii) hold a recognised qualification (at Level 5 or greater), deemed comparable to the above in terms of both level and volume of learning as determined by Quality and Qualifications Ireland (QQI) In certain cases, a Pass in the Leaving Certificate Applied may be deemed equivalent to a Leaving Certificate. *A Pass or above in the Links Modules subject may be counted as one subject. ** A Fetac Level 5 or 6 major award will have 120 Credits (Please note any certificate which has a lower number is only a Minor Award and is not sufficient to determine eligibility). Note: A combination of two or more exam sittings may be permitted in determining eligibility. Recognition of other qualifications publicjobs may verify the validity of qualifications other than the Leaving Certificate with Quality and Qualifications Ireland (QQI). Candidates may refer to the National Academic Recognition Information Centre which offers advice on the academic recognition of foreign qualifications in Ireland. Additional Eligibility Criteria - Citizenship Requirements Eligible candidates must be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa; or a stamp 5 visa To qualify, candidates must satisfy the Citizenship Requirements eligibility by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Hours of Attendance Hours of attendance will be fixed from time to time, but basic attendance will be 2,035 hours per year on an average 39-hour week (on a 12-hour shift pattern). A Recruit Prison Officer will have a 7-day week liability including night duties, every second weekend and some public holidays and over festive seasons. Recruit Prison Officers will also be required to work Additional Hours (to a maximum of 360 per annum) which will attract additional payment. Assignment Following Phase 1 of Training, Recruit Prison Officers will be assigned to vacancies in the major prisons. Recruit Prison Officers will be liable to be assigned to other areas of the Irish Prison Service from time to time according to the exigencies of the Service. Recruit Prison Officers may seek to transfer to other locations in the service - see Appendix 1. Transfer list priority is based on seniority. Based on existing transfer waiting lists, Prison Officers may expect to wait a minimum of 5 years before progressing to the top of a transfer list for particular prisons and in some cases more than 10 years. The length of time is dependent on the number of staff seeking a transfer and the number of retirees in a particular location. The Irish Prison Service cannot predict the duration of the wait for any location, given the factors involved. Outside Employment The position will be whole time and appointees may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Uniform The Irish Prison Service is a uniformed organisation. Staff are obliged to comply with standards relating to dress, appearance and deportment, which are a critical element of prosocial modelling. Social Media and Mobile Phones Prisons are secure environments and as such Prison Officers are legally prevented from bringing certain personal possessions into their workplace on a daily basis including mobile phones and other electronic forms of communications Appendix 1 Information Regarding Prison Estate The following gives information regarding the Prison Estate. Mountjoy Prison: A closed, medium security prison for adult males. It is the main committal prison for Dublin city and county. Dochas Centre: A closed, medium security prison for females aged 18 years and over. It is the committal prison for females committed on remand or sentenced from all Courts outside the Munster area. Training Unit: Previously a semi-open, low security institution for males aged 18 years and over. In 2017 it was temporarily closed to be repurposed as a centre to accommodate older prisoners. Wheatfield Place of Detention: A closed, medium security place of detention for adult males. Cloverhill Prison: A closed, medium security prison for adult males, which primarily caters for remand prisoners committed from the Leinster area. Portlaoise Prison: A closed high security prison for adult males. It is the committal prison for those sent to custody from the Special Criminal Court and prisoners accommodated here include those linked with subversive crime. Midlands Prison: A closed, medium security prison for adult males. It is the committal prison for counties Carlow, Kildare, Kilkenny, Laois, Offaly and Westmeath. Shelton Abbey: An open, low security prison for males aged 19 years and over who are regarded as requiring lower levels of security. Cork: A closed, medium security prison for adult males. It is the committal prison for counties Cork, Kerry and Waterford. Limerick Prison: A closed, medium security prison for adult males and females. It is the committal prison for males for counties Clare, Limerick and Tipperary and for females for all six Munster counties. Loughan House: An open, low security prison for males aged 18 years and over who are regarded as requiring lower levels of security. Castlerea: A closed, medium security prison for adult males. It is the committal prison for remand and sentenced prisoners in Connaught and also takes committals from counties Cavan, Donegal and Longford. Arbour Hill: A closed, medium security prison for adult males. The prisoner profile is largely made up of long term sentenced prisoners. Stack House: The Irish Prison Service Training College Prison Service Headquarters: The main administrative centre for the Irish Prison Service located in Longford. Salary: €35,661 - €39,950 per year
Customer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Significant experience in financial services · Excellent knowledge of all retail finance product, processes and procedures · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment · Committed to and enjoys working in a sales environment Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Communication & Influencing Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Facilities and IT Executive Officer
Job Description The NDA wishes to form a panel of Executive Officers for appointment to the position of Facilities and IT Executive Officer within the Corporate Services Department (CSD). It is envisaged that this panel will be in operation for two years from the date of its establishment. Currently there is one full-time permanent vacancy as a Facilities and IT Officer Executive Officer. The post-holder will initially report to the Governance & Compliance Officer and may be redeployed, at Executive Officer level, to another area of work within the organisation as required. The successful implementation of this role requires a number of key relationships to be fostered and developed. These will include relationships with colleagues and personnel from a range of agencies, including the public and private sectors and representative organisations of people of any age, size, ability or disability. A high degree of flexibility and creativity will be required. As a staff member, the holder of the post will be expected to actively contribute to and participate in the overall development of the NDA and to promote its policies at all times, to effectively represent the NDA, and to adhere to NDA values. Main Duties and Responsibilities The core duties and responsibilities will include the following: · Co-ordinating the day-to-day core business activities of CSD as required · Contributing to the development and implementation of corporate strategies, projects and work plans in line with the NDA’s quality standards · Liaising with service providers, and managing contracts and contractors to ensure the timely delivery of services, including the management of externally commissioned consultancy and services i.e. facility management, office equipment, internal lead IT contact with OGCIO including IT equipment and applications · Developing, updating and implementing policies and protocols relevant to the work of the NDA · Supporting the organisation of meetings, seminars, events and conferences · Managing and coordinating data collection, data analysis and data checking for the NDA’s different functions, reports and requirements including where appropriate in relation to finances, internal/external audit, governance and fixed asset management · Managing and providing appropriate guidance to relevant internal and external stakeholders · Supporting cross-organisational collaboration in meeting the objectives of the NDA e.g. SEAI energy reporting and health & safety · Planning and managing communication and engagement with NDA stakeholders · Managing performance and supervising staff where required i.e. reception · Carrying out any other duties as directed · Undertaking training and development as required. Note: The duties and responsibilities enumerated in this job description should not be regarded as comprehensive in scope and may be added to or altered as required. Person Specification In applying for the post, applicants are strongly advised to clearly demonstrate how they fulfil the following essential requirements and competencies. The selection process will include short-listing of candidates on the basis of the information provided in the application form. It is therefore in your own interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications and experience meet the requirements for the post. The followingcriteria are considered minimum for the post: · A third-level qualification at Level 4 or above on the National Framework of Qualifications in Facilities Management, Computer Science or Information Technology · A minimum of 3 years’ prior experience in supporting Facilities Management and IT support The following criteria are considered essential for the post: • Proven track record of client service, project management, including the ability to deal with a wide range of information sources and investigate all relevant issues e.g. working with a facilities and IT management team, external vendors, and contractors • Proven previous experience in managing budgets, invoicing, reconciliation, and analysis. • Proven previous experience in contract administration and planned preventative maintenance schedules • Experience in working as part of an IT support team or advising on/resolving ICT issues · Excellent ICT skills, proficient in the use of key applications e.g. MS Outlook, Word, Excel, Power-point, Survey Monkey, with experience of or ability to quickly learn other relevant applications, e.g. accounting packages or managing website content · strong writing skills and proven ability to meet deadlines · planning skills and high attention to detail and accuracy · a proven ability to prepare and present high quality communications in multiple formats to diverse internal/external stakeholders · experience of managing multiple priorities coupled with the ability to work on a varied range of projects · experience of co-ordinating/implementing solutions to streamline processes and support organisational effectiveness · experience in planning and delivery of events and internal/external stakeholder engagement such as meetings, workshops and training. The following criteria are considered desirable for the post: · have a good understanding of issues relevant to persons with disabilities · experience or knowledge of the development, execution and delivery of projects and programmes · Knowledge of a Facilities Management Software System e.g., BMS (building management systems.) · Knowledge and experience of Hard and Soft services in Facility management with a clear understanding of reactive and preventative maintenance. · Knowledge of energy management and CSR practices, SEAI reporting and 2030 objectives In addition to the above, the Key Competencies for effective performance at this level are detailed below. Competencies for role at Executive Officer Level:Team Working / People Management 1. Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues 2. Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise 3. Values and supports the development of others and the team 4. Encourages and supports new and more effective ways of working 5. Deals with tensions within the team in a constructive fashion 6. Encourages, listens to and acts on feedback from the team to make improvements 7. Actively shares information, knowledge and expertise to help the team to meet its objectives Analysis & Decision Making 1. Effectively deals with a wide range of information sources, investigating all relevant issues 2. Understands the practical implication of information in relation to the broader context in which s/he works –procedures, divisional objectives etc. 3. Identifies and understands key issues and trends 4. Correctly extracts & interprets numerical information, conducting accurate numerical calculations 5. Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence Delivery of Results 1. Takes ownership of tasks and is determined to see them through to a satisfactory conclusion 2. Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation 3. Constructively challenges existing approaches to improve efficient customer service delivery 4. Accurately estimates time parameters for project, making contingencies to overcome obstacles 5. Minimises errors, reviewing learning and ensuring remedies are in place 6. Maximises the input of own team in ensuring effective delivery of results 7. Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal & Communication Skills 1. Modifies communication approach to suit the needs of a situation/ audience 2. Actively listens to the views of others 3. Liaises with other groups to gain co-operation 4. Negotiates, where necessary, in order to reach a satisfactory outcome 5. Maintains a focus on dealing with customers in an effective, efficient and respectful manner 6. Is assertive and professional when dealing with challenging issues 7. Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development 1. Displays high levels of skills/ expertise in own area and provides guidance to colleagues 2. Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department / Organisation and can communicate this to the team 3. Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive & Commitment to Public Service Values 1. Is committed to the role, consistently striving to perform at a high level 2. Demonstrates flexibility and openness to change 3. Is resilient and perseveres to obtain objectives despite obstacles or setbacks 4. Ensures that customer service is at the heart of own/team work 5. Is personally honest and trustworthy 6. Acts with integrity and encourages this in others Candidates’ Obligations Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not · Knowingly or recklessly provide false information · Canvass any person with or without inducements · Interfere with or compromise the process in any way · A third party must not personate a candidate at any stage of the process · Any person who contravenes the above provisions or who assists another person in contravening the above provisions is guilty of an offence. A person who is found guilty of an offence is liable to a fine/or imprisonment. In addition, where a person found guilty of an offence was or is a candidate at a recruitment process, then: · Where he/she has not been appointed to a post, he/she will be disqualified as a candidate; and · Where he/she has been appointed subsequently to the recruitment process in question, he/she shall forfeit that appointment. Specific candidate criteriaCandidates must · Have the knowledge and ability to discharge the duties of the post concerned · Be suitable on the grounds of character · Be suitable in all other relevant respects for appointment to the post concerned and if successful, they will not be appointed to the post unless they: · Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed; · Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position; · Be passed medically fit to take up the appointment. Deeming of candidature to be withdrawn Candidates who do not attend for interview or other test when and where required by the National Disability Authority, or who do not, when requested, furnish such evidence as required by the Authority relevant to their candidature, will have no further claim to consideration. Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 41 or a Stamp 5 visa 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. Salary Entry will be at the minimum of the scale of the Executive Officer Standard Scale. The salary scale for the position is as follows: Pay scale with effect from 01 June 2024 for Civil Servants appointed on or after 6th April 1995 paying the Class A rate of PRSI contribution and making an employee contribution in respect of personal superannuation benefits (PPC): Executive Officer (PPC) €36,044, €37,965, €39,050, €41,167, €43,064, €44,900, €46,729, €48,519, €50,328, €52,097, €53,974, €55,232, €57,026¹, €58,834² Non-Personal Pension Contribution Pay Scale with effect from 01 June 2024 (for those appointed before 6 April 1995): Executive Officer €34,483, €36,652, €37,510, €39,360, €41,159, €42,906, €44,641, €46,341, €48,059, €49,729, €51,448, €52,620, €54,305¹, €56,006² Subject to satisfactory performance, increments may be payable in line with Government Policy. Long service increments may be payable after 3 (LSI-1) and 6 (LSI-2) years’ satisfactory service at the maximum of the scale. Entry will be at the first point of the scale. Different terms and conditions may apply if you are a currently serving civil or public servant. Annual Leave The annual leave allowance for the position of Executive Officer will be as follows: 23 rising to 24 after 5 years´ service 25 after 10 years´ service 26 after 12 years´ service 27 after 14 years´ service This allowance is subject to conditions regarding the granting of annual leave in the public sector and is based on a 5-day week, exclusive of public holidays. Hours of Work Hours of attendance will be not less than 35 hours net per week. Your normal working hours are from 9am to 5pm, Monday to Friday. The NDA operates a blended working policy which requires a minimum attendance on site of two days per week. This requirement is dependent on the requirements of the role and will vary from time to time. Details of this arrangement are agreed locally with your line manager. Rest Periods The terms of the Organisation of Working Time Act, 1997 will apply to this appointment. Place of work The National Disability Authority is currently located in 25 Clyde Road, Dublin, D04 E409. The NDA is currently operating a hybrid working arrangement subject to business needs. Tenure This is a full-time position. You will be required to undergo a probationary period. Sick Leave Pay during sick absence will apply in accordance with the provisions of the Public Service Sick Leave Regulations. PRSI Officer who pay Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the National Disability Authority. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. Outside Employment Appointees to full-time positions may not engage in private practice or be connected with any outside business, which would interfere with the performance of official duties.
Sales Representative
Hiring now! We are looking for a candidate who will be expected to consistently exceed quarterly sales targets through high volume outbound calling and emailing existing customers leads that are provided daily. We work with some of the most prestigious and well-known companies in the world and you will be provided with intensive sales and product training, as well as mentorship and coaching from management & senior representatives. What’s Your Greater? Come find it at ResultsCX! We are looking for someone who has:
Showroom Project Coordinator
Full time 36.75 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm ROI Notional hourly rate €17.55 per hour B&Q Liffey Valley We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life. Key responsibilities You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. Required skills & experience You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to successfully deliver customer projects. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
