Jobs in Galway
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Location: Galway, Co. Galway Payment: Terms: Full Time Last Updated: 11th April 2024 Reports to: Area Sales & Operations Manager Main Purpose: To Deliver Oil Products to homes and businesses in a safe and timely manner. To be the face of Corrib Oil, who can both retain and attract new business and pass on new leads to Sales/Operations Manager wherever possible. Key Requirements:
Library Assistant
Main Purpose of Job The postholder will work as part of a team who provide a high quality, customer focused Library and IT support to a wide-ranging customer base. The postholder will provide 1st level support to staff and students both in person via the support desk located in the Library and online via email, ticket, chat and phone support, core elements of the services offered by the Library. The Library and IT Service Desk Team are the first point of contact for all Library and IT queries and all such queries must be dealt with in a timely and appropriate manner. Main Duties and Responsibilities · Assess and advise on issues raised by users relating to use of Library and IT resources and services in the University. · Provide first-level incident support for all services supported by the team. · Where appropriate log, refer or escalate issues and queries to Library and ISS divisions and other units within the university via a ticketing system thereby ensuring customer enquiries are satisfactorily resolved. · Provide an effective and efficient service to resolve Library and IT queries. · Contribute to the development of streamlining processes and procedures as required. · Act as user proxy and contributor on service improvement and development initiatives. · Contribute to testing of service developments, changes, and enhancements. · Provide advisory support across all services and act as an initial point of contact for users. · Participate in the continuous improvement process in place at the Library & IT Service Desk · Assist with library inductions and training sessions for students and new members of staff. · Participate in training and other personal development activities for on-going development of skills and knowledge. · Benchmark, record and collate statistical data as required. · Fulfil defined Service Requests and escalate to appropriate level if necessary. · Support the updating of the Library Website as required. · Undertake other routine organisational tasks related to the service. · Perform other duties as may be assigned by the University Librarian or designated supervisor. Special Features of the Post: The Library and IT Service desk position requires onsite working and is currently not suitable for hybrid or remote working. Library Assistants at the Library & IT Service desk work 35 hours per week (or pro-rata if part-time) over a varying roster system as follows: Term time (usually early September to December and January to mid-May): 6 Day Roster, that covers 9:00 – 20:00 Monday to Thursday; 9:00 – 18:00 on Friday; and 10:00 – 16:00 on Saturday. Outside term time: 5 Day Roster that covers 09:00 – 17:30 Please note: This job description reflects the core activities of the role, and as the University and the post holder develop, there will inevitably be changes in the emphasis of duties. It is expected that the post holder will recognise this and adopt a flexible approach to work and skills development. Requirements for the role: The successful candidate will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Skills and Experience · Passes in 5 subjects at Leaving Certificate level or equivalent, or a recognised post-Leaving Certificate administrative/office technology qualification. · At least 2 years’ relevant employment experience. · Experience of working with a variety of relevant computer software applications (e.g. Office 365, MS Team, Email, Canvas and Helpdesk systems) · Experience working in a customer service environment; providing support to users’ queries whether delivered in person, by phone, by email or other means. · Strong knowledge of personal computers and operating systems, mobile devices, and general computer software · Excellent interpersonal and communication skills · Excellent customer service skills · Problem solving experience · Excellent IT skills with proficiency in M/S Office suite · Written and Oral competence in Irish at B2 level (at least) on the Common European Framework of Reference for Language Learning (enclosed). Applicants, who have not previously satisfied this criterion on recruitment to their post, will be required to complete an Irish assessment. Essential Attributes · Understanding of, and focus on, customer needs with a commitment to continuous development and improvement of services. · Excellent attention to detail and ability to think logically. · Excellent inter-personal skills with a natural ability to empathise and a genuine desire to advise, guide and help all users of the library. Desirable · Experience in an academic/research library environment Salary: €30,446 - €48,156 per year
Finance Analyst
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com. About the Opportunity This role is for a Finance/Systems Analyst within the Global Controllership Team. Avaya is transitioning to new business models and is also working through a finance and digital transformation process. This role will focus on the SAP RAR accounting processes, system controls and sox controls. This is a Full-time position which will allow the successful candidate to develop, learn new skills and lead change in a dynamic environment. About the Responsibilities Footer Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).
Stock Takers
Retail Asset Solutions are looking to take on Casual Retail Stock Counters to join our already existing team. The Company We are a leading provider of retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK and Ireland, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Stock Counters to add to our already successful team. This a casual role which means you can control the days you work Employment will be carried out on different retail customer sites and stores and travel will vary on a shift-by-shift basis. Certain locations ( Dublin* and Carlow) will have minibus transport provided free of charge otherwise you must be able to drive to and from job sites. You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment such as ladders or steps may have to be used on occasion to reach high stock. Transport in Dublin must be discussed at interview stages Key Skills/ Experience Required Due to the nature of our work, you must be able to work unsociable hours including early mornings and throughout the night when required. As a result, we can only accept applicants 18 years and over. You must have a 'can do' attitude and be able to work long shifts when required on large counts. With our innovative business, the technology changes and progresses and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. A good understanding of the English language is essential. The Package/ Benefits €13.65 per hour plus holiday pay Access to Wagestream, this is a new system which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, contributing to the financial wellbeing of RAS colleagues. Free Minibus transport is offered in certain locations ONLY ( Dublin* and Carlow) Millage and expenses where minibus is not available Progression Opportunities Transport in Dublin must be discussed at interview stage Retail & Asset Solutions are hiring NOW with immediate starts available. If you think you are suitable for this position and you want to find out more, please apply today! retailsupport.reg6@retailassetsolutions.com
Revenue Operations COE Manager
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com. About the Opportunity This role is for a Revenue Accounting Team Manager within the Revenue Operations Department. As Avaya is working through a finance and digital transformation process, this role will focus on building, developing & leading a Centre of Excellence team whereby all members will aim to become subject matter experts and support various workstreams. This is a full-time position which will allow the successful candidate to develop, learn new skills and lead change in a dynamic environment. About the Responsibilities Footer Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).
Revenue Operations Manager
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com. About the Opportunity This role is for a Revenue Operations Manager within the Global Controllership Team. Avaya is transitioning to new business models and is also working through a finance and digital transformation process. This role will focus on changes to accounting processes, controls and audit approach. This is a Full-time position which will allow the successful candidate to develop, learn new skills and lead change in a dynamic environment. About the Responsibilities Footer Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).
Assistant Office Manager – Executive Officer
The Role: The key purpose of this role is to assist in fulfilling WSI’s mission of education and lifesaving activities by assisting in the management of the physical office and assets. While reporting to the Financial and Office Manager, The Executive Officer will also be called upon to manage projects, oversee other team members, and assist other team members and council members from time to time. This role requires the EO to work independently and proactively, demonstrating Initiative, ownership and follow through of all tasks within their responsibility. While prior public sector experience is not required, this role would be ideal for an experienced clerical officer looking for the next step in their career. Experience in collation of data for reports to various functions and management of databases would be a distinct advantage. Experience in pensions reporting and SAGE would also be advantageous. This role is based in the Galway Office. We are currently operating a blended working structure, with some days in office and some days from home. CONDITIONS OF SERVICE Terms of Appointment Appointment is subject to a six-month probationary period. If at any-time during this period, it appears that the appointee would not be suitable for final appointment the probation will be terminated. Reporting Structure The Assistant Office Manager will report to the Office Manager, and will manage the Office Administrator. Location WSI has a Hybrid Working Policy that allows you to apply to work remotely up to three days and in the office for a minimum of 2 days a week. Tenure: The role is offered on an initial three year fixed term contract. Remuneration: €35,687 - €58,251. This appointment will be made on the Executive Officer scale in line with current Government pay policy. Please note that if you are new to the public sector, you will commence on the first increment of the scale. Different remuneration and conditions may apply, if, immediately prior to appointment the appointee is already a serving Public Servant. Prior to taking up duty an appointee seconded to the post will be required to provide a comprehensive statement to WSI from his/her substantive employer confirming salary and pension details. Annual Leave The appointee will be entitled to 23 working days holidays in each year (in addition to the usual Public and Bank Holidays) to be taken at a time or times convenient to WSI. The appointee will be required to take annual leave for the period of the Christmas closure of WSI offices. Key Responsibilities: Tasks Include the following: (Please note this list is not definitive nor restrictive) • Management of all physical assets for Water Safety Ireland, including company vehicles and equipment, ensuring all assets are maintained and insured as necessary. • Oversight of maintenance of the office building. This includes monthly ordering of supplies, scheduling of cleaning and maintenance as well as ad hoc maintenance with service providers as required. • Negotiation with all service providers for the office and assets annually, to ensure current contracts are fit for purpose. • Liaising with insurers in relation to assets; annual negotiation and renewal of policies. • People Management: Line management of the Office Administrator, including assistance with relevant duties when necessary. • Database Management: the management of several databases, including data entry. • Project Management: management of the update and integration of several databases and operating systems, as well as other integrations in the future. • Day to day office management: To ensure that the public phone number of the office is monitored during business hours. • To attend all training. This may include training outside of normal working hours, and it may include training on site, at alternative locations or online training platforms. • Minimum required hours must be met each week, (currently 35). EO must accurately clock in and out for all attendance on the employee portal and adhere to all employee legislative and health and safety requirements. What Success looks like: The following Key Performance Indicators will be periodically measured to benchmark productivity and success in this role: · Successful management and delivery of key responsibilities · Demonstrating the key competencies relevant to this role, as specified below · To proactively review and update working calendar commitments to ensure that all agreed deadlines are consistently met. · To proactively reach out to relevant stakeholders in relation to calendar commitments to ensure that all agreed deadlines are consistently met. · Ensure all files, communication materials, and documentation relevant to role are clear concise and easily accessible to all relevant stakeholders. · Other KPIs as agreed between Financial Manager and Financial Officer Health and Safety · To report any health and safety issues clearly and promptly to all relevant stakeholders. · To attend all training. This may include training outside of normal working hours, and it may include training on site, at alternative locations or online training platforms. · To immediately attend to all accidents or incidents, ensuring that appropriately trained first aider is called if necessary and that all accidents and incidents are accurately and promptly reported to the Health and Safety Officer on the appropriate form. Customer Care · To be professional, courteous, and positive in all dealings with all stakeholders. · To deal with all customer queries, concerns or complaints in a prompt, courteous and professional manner. · To inform all relevant stakeholders of any customer complaints or concerns with a view to learning from the situation and preventing a recurrence. · To reflect the values of Water Safety Ireland and Public Service in every aspect of your role. Key Competencies this Role Requires: · People Management - A key competency of this role is People Management. This is demonstrated by: 1. Consulting and encouraging the full engagement of the team, encouraging open and constructive discussions around work issues. 2. Getting the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise Offering own ideas and perspectives. 3. Valuing and supporting the development of others and the team. 4. Encouraging and supporting new and more effective ways of working. 5. Dealing with tensions within the team in a constructive fashion. 6. Encouraging, listening to, and acting on feedback from the team to make improvements. 7. Actively sharing information, knowledge, and expertise to help the team to meet its objectives. · Analysis and Decision Making - A key competency of this role is the ability to analyse information and make appropriate decisions. This is demonstrated by: 1. Effectively dealing with a wide range of information sources, investigating all relevant issues. 2. Understanding the practical implication of information in relation to the broader context in which you work – procedures, divisional objectives etc. 3. Identifying and understanding key issues and trends. 4. Correctly extracting and interpreting numerical information, conducting accurate numerical calculations. 5. Drawing accurate conclusions & making balanced and fair recommendations backed up with evidence. · Delivery of Results - A key competency of the role is delivery of results. This is demonstrated by: 1. Taking ownership of tasks and being determined to see them through to a satisfactory conclusion. 2. Remaining logical and pragmatic in your approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. 3. Constructively challenging existing approaches to improve efficient customer service delivery. 4. Accurately estimating time parameters for projects, making contingencies to overcome obstacles. 5. Minimises errors, reviewing learning and ensuring remedies are in place. 6. Maximises the input of your team in ensuring effective delivery of results. 7. Ensuring proper service delivery procedures/protocols/reviews are in place and implemented, · Interpersonal and Communication Skills - A key competency of this role is demonstrating excellent interpersonal and communication skills. This is demonstrated by: 1. Modifying your communication approach to suit the needs of a situation or audience. 2. Actively listening to the views of others. 3. Liaising with other groups to gain co-operation. 4. Negotiating, where necessary, to reach a satisfactory outcome. 5. Maintaining a focus on dealing with customers in an effective, efficient, and respectful manner. 6. Being assertive and professional when dealing with challenging issues. 7. Expressing yourself in a clear and articulate manner when speaking and in writing. · Specialist Knowledge, Expertise and Self Development - A key competency of this role is demonstrating specialist knowledge, expertise, and self-development by: 1. Displaying high levels of skills and expertise in your own area and providing guidance to colleagues. 2. Having a clear understanding of the role, objectives, and targets and how they support the services delivered by WSI, and the ability to clearly communicate this to the team. 3. Leading by example, demonstrating the importance of development by setting time aside for development initiatives for yourself and for the team. · Drive and Commitment to Public Service Values- A key competency of this role is possessing the drive and commitment to Public Service Values. This is demonstrated by: 1. Remaining consistently committed to the cause of Water Safety and WSI’s mission. 2. Consistently striving to perform at a high level. 3. Demonstrating flexibility and openness to change. 4. Consistently ensuring that customer service is at the heart of your work and teamwork. 5. Remaining thorough and conscientious, even if work is routine. 6. Remaining enthusiastic and resilient, persevering in the face of challenges and setbacks. 7. Remaining honest and trustworthy. 8. Acting with Integrity at all times and encourages this in others. Person Specification Please note that this job description is not exhaustive or exclusive, and you may be called upon from time to time to perform tasks beyond the scope of this document, as dictated by the business needs.
Deputy Store Manager
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see what we’re all about. Please note that as part of your application you will be asked to complete a numerical and verbal reasoning test, designed to provide us with a more in-depth understanding of your skills and your potential as a member of team Lidl. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
