Customer Service jobs
Sort by: relevance | dateSafety Customer Support Representative
About the Role At Uber, providing outstanding support that establishes trust for riders, drivers, eaters, delivery and restaurant partners—our community—is a core feature of our product experience. We invest in it and believe in providing the highest quality service performed in the smartest, most efficient way. As an Safety Investigations Specialist, you are all about helping and supporting our users with incidents that happened on a trip. We help people resolve their issues and turn unhappy users into our strongest evangelists. The right candidate is always looking for unique and exciting ways to solve problems with outstanding support and exceptional communication, ensuring that problems are resolved promptly while developing honest relationships with our community. Our safety investigations support teams are integral to ensure that “safety never sleeps” and ensure we live up to our culture value to Stand for Safety. NOTE: The role is for the overnight team working 5 days per week 11:45PM - 8:15AM. Who you are Incredibly empathetic and understanding of all parties including riders and drivers. You will be a powerful advocate for Uber’s users and are passionate about the community experience. Cool and calm under pressure. You have outstanding organizational skills, integrity, and great follow-through on tasks. Word-savvy. You’re eloquent and able to strike the perfect tone, whether you’re explaining a policy or process or responding to support issues via phone or IAS You love Uber. You are driven by helping others and being on the front-lines of a highly visible, fast-growing brand. You can move quickly with care. You adopt change and can absorb new information with ease. What you'll do Deliver high-quality service across multiple support platforms including phone and messaging Handle sensitive issues with compassion and empathy Provide support and reassurance during unforeseen incidents such as accidents Be a hardworking advocate for users while answering any questions that come your way Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. Lead a high volume caseload by being organized and a subject matter expert Have keen eye for detail and strong sense of doing the right thing Triage issues and raise them when vital Be a great teammate through engagement and ownership Basic Qualifications Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments Experience in escalated customer service or relevant prior experience investigating urgent and high-priority issues including accidents allegations and handling sensitive information Excellent interpersonal skills and ability to establish trust and effective working relationships with others on an external and internal basis Dedication to excellence in behavior, performance and work product Ability to adjust and adapt in a dynamic work environment High proficiency using computers (typing, quickly navigating between various tools) Exceptional reading comprehension and writing skills. Ability to connect what users are asking for with answers to their true issues. Passion for helping others and creating support experiences that exceed users' expectations! Skilled at handling multiple issues at once to efficiently solve a large number of inquiries Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users Work time will be shift based totalling 40 hours per week Overnight and weekend shifts are required Preferred Qualifications Bachelor's degree or college experience preferred Customer support experience via messaging and phone and a consistent record of meeting KPIs
Client Services Representative
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Limerick’s Custody Client Service team are responsible for 600+ clients. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. Role Based in Limerick, the successful candidate will report into the Custody Services Manager. The successful individual will focus on resolution of client queries, where expertise is required to problem solve and manage client expectations. The role offers the opportunity to develop skills and knowledge of the firm’s global operating structure. The successful individual will be responsible for maintaining and enhancing the service provided to clients while also having the opportunity to identify and solve service issues. The key responsibilities of the role include: Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Customer Service Representative
viagogo is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. StubHub/ viagogo is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events around the world. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you’ll thrive in our environment where the rewards are highly motivating. As a Customer Service Representative at StubHub/ viagogo , you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded. Responsibilities:
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
HR & Service Area Expert
Main purpose of the role: The purpose of this role is to allocate expertise around a specialist product range, service or process ensuring the company delivers on our vision and values. To provide quality food, quality service and to train and supervise Sales Assistants within your expert area. The ideal candidate will have/be: Excellent customer services skills Team player Excellent communication skills Previous HR experience would be beneficial Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Ensure all customers queries and complaints are dealt with promptly and in a professional manner Conduct your duties in accordance with food safety guidelines Conduct your duties using all safe systems of work Offer advice to colleagues and customers Increase sales by promoting the products in the store Support the Store Management Team by maintaining the HR function within the store Ownership of the Systems/Resource function within your store Ensure excellent customer service is delivered at all times Ensure that food safety is everyone€,,s priority and responsibility Document and communicate all labour, stock control, ordering and margins in accordance with required procedures Keep all training records and HR policies and procedures up to date at all times Update and complete all HR administration as required
Social Care Worker
Social Care Worker - Permanent Full Time Location - Duffcarrig Services Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Social Care Worker Social Care Workers fulfil a key supportive and advocative role for individuals supported by the service. The Social Care Worker’s role is to support the person in all aspects of their life focusing on the individual's ability and promoting independence and development of skills. They assist in all aspects of the practical tasks associated with the daily life of the person supported either in their home or within a day service setting. The Social Care Worker will assist and support people who use the service with the development of their individual person centred plan and the achievement of associated outcomes, and critically, will support people who use the service to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and help individuals make their own, informed choices. · Competitive Rates of Pay (€39,951 - €56,089 pro-rata) · 22 days Annual Leave plus additional service-related leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Pay Benefits · Employee Assistance Programs Click here to view our full range of benefits The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Day Activity Facilitator
Brothers of Charity Services Ireland, Limerick Region Applications are invited for the following positions Day Activities Facilitator Location: Limerick City & West Limerick Permanent Full Time, part time and fixed term contracts available. Positions are availbale in Autism specific units as well as general ID services Basic Instructor 13-point scale €35,081 - €50,864 (pro-rata) There will be a supplementary panel formed for all Day Activity Facilitator posts within Brothers of Charity Services Limerick Region from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Working with Brothers of Charity Ireland Working with us means you will be joining an organisation that supports people with intellectual disabilities to be valued citizens in their local community, to have ordinary life experiences and to be closely connected to family and friends. We require bright ambitious individuals who have a positive attitude towards working with persons with an intellectual disability and who are committed to ensuring that our persons supported lead as normal and enjoyable a life as possible. In return for this dedication and commitment we offer the following: · Competitive Rates of Pay · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Leave · Employee Assistance Programs The role of an Instructor You will work as a member of a team and will participate in the development and implementation of appropriate programmes suitable to the individual needs and abilities of people supported by the services. The prime consideration at all times must be for the welfare and wellbeing of the service user. This position requires a high degree of professionalism. You must have the ability to work with people who have a learning disability and must believe that that person has the right to live and participate in the community equally with other people. The position requires competence in conflict resolution and the ability to understand and empower people with sometimes quite divergent points of view. Essential Closing date for receipt of completed applications is Tuesday 29 July 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Support Worker
Support Worker (Care Assistant), Clonmel, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! Type: Temporary, Full Time (78 hours per fortnight) Location: Rivus House (Adult Day Service), Clonmel, Co. Tipperary Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. • Competitive Rates of Pay (€33,699 - €46,984 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 22nd July 2025. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
WAV Production Manager
Responsibilities: Why McElmeel Mobility Services? Established in 1950, McElmeel Mobility is the Market Leader in adaptions, conversions, and supplying vehicles for disabled driver and passengers. Located just 3-miles outside the City of Armagh, we proudly serve customers across Ireland and the UK.As a third-generation family-run business, we are built upon our core values of innovation and excellent customer service. join us and be part of a team dedicated to making a difference in people's lives every day. Hours of work: Monday to Thursday, 7.30 am - 5.30 pm, Friday 7.30 am - 1.30 pm Salary: £44,000 - £48,000 DOE Permanent, Full Time Email your CV to hr@mobility-services.com or contact us for an application form on Tel: 02837 525333
