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Sort by: relevance | dateSales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Administrative Officer
PURPOSE OF THE ROLE Reporting to the Health and Wellbeing Business Support Co-ordinator, the Administrative Officer will be the first point of contact for clients accessing the Victims and Survivors Service. The role holder is responsible for taking incoming calls, handling client queries over the telephone and face to face at the VSS office, processing client registrations, providing written communication to clients and third parties and maintaining the VSS hard copy and digital record keeping systems. KEY RESPONSIBILITIES CLIENT SERVICES • Function as a first point of contact for individuals accessing the VSS, both in person at the office and over the telephone. • Develop a detailed and accurate understanding of the services and support delivered by VSS and its funded organisations. • Respond to and resolve client queries over the telephone and face to face in the VSS Reception. • Provide client support by checking documents and providing advice and guidance. • Accurately record messages and/or refer client calls to senior members of the team. • Record and process Individual Client Consultation forms and incoming documentation in line with VSS policies and procedures. • Draft correspondence to clients and third parties in order to provide or seek additional information in relation to individual applications. • Provide administrative support to the Client Services function and wider organisation. MANAGEMENT OF RECORDS • Maintain hard copy files and electronic databases in line with VSS policies and procedures. • Document all client interactions on the computerised database system, electronic files and a paper-based filing system as directed by management. • Ensure the accuracy of client information held by VSS. • Collate and present information at the request of management. • Ensure confidentiality and data protection regulations regarding all sensitive and personal information are maintained at all times (both in and out of working hours). RECEPTION COVER (RECEPTION IS PART OF THE VSS CLIENT SERVICES FUNCTION) • In person, participate in a rota system to ensure cover of the VSS Reception between 9am and 5pm, including: answering incoming calls, being the first point of contact for visitors, and providing client support by checking documents and providing support and guidance. ADMINISTRATION / GENERAL • Provide administrative support to managers. • Uphold the Service’s reputation and public image, demonstrating professional conduct and a sense of personal responsibility and ownership of your role. • Contribute to the continued improvement and quality of the Administrative Support Service. PERSONAL DEVELOPMENT, PERFORMANCE AND PROFESSIONALISM • Endeavour to ensure the ongoing confidence of VSS stakeholders, maintaining high standards of personal accountability. • Foster a positive and respectful work environment, promoting collaboration, teamwork and open communication. • Adhere to company policies, procedures and professional standards while representing the organisation both internally and externally. The foregoing is a broad range of duties and is not intended to be a complete description of all tasks. It is important to note that additional duties appropriate to the grade may be allocated and the responsibilities may change to meet the evolving needs of the Victims and Survivors Service. ESSENTIAL CRITERIA Applicants should be aware that after an eligibility sift, should it be necessary to shortlist candidates to go forward to interview, this will be done by carrying out an objective evaluation of the information provided by candidates against the eligibility criteria, so that only those candidates who best demonstrate they meet the criteria will be invited to interview. If an applicant does not provide sufficient detail against each individual criterion, including the details of experience and appropriate dates required to meet the eligibility criteria, the selection panel will reject the application. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: A minimum of 5 GCSEs (or equivalent) at Grade C or above, which must include English Language and Mathematics PLUS at least 2 years’ relevant experience of each of the following criteria: OR In the absence of 5 GCSEs as set out above, at least 5 years’ relevant experience of the following criteria: a) Dealing effectively in person and by telephone with vulnerable individuals who have experienced trauma. b) Maintaining both electronic and paper-based office administration systems in line with organisational policies and procedures. c) Using the following elements of the MS Office package in a business context: Word, Excel, Outlook. d) Updating and utilising an electronic database to generate reports and information for specific business purposes. e) Drafting formal correspondence to a third party demonstrating a high proficiency in written English. DESIRABLE CRITERIA In addition, applicants should be aware that after an eligibility sift, should it be necessary to shortlist candidates to go forward to interview, this will be done by applying the following additional criteria: Demonstrable experience of dealing professionally with confidential and sensitive information in line with GDPR regulations. Previous experience working with vulnerable adults. Please Note: Clear evidence should be provided of all the elements of each criterion in the application form, giving specific length of experience, examples and dates. It is not sufficient to simply provide a list of duties and responsibilities. The selection panel will not make assumptions from the title of an applicant’s post or the nature of the organisation as to the skills and experience gained. Candidates will be expected to demonstrate the skills and competencies set out in the eligibility criteria. In addition, they will also be required to demonstrate the skills and competencies set out in the Northern Ireland Civil Service (NICS) competency framework at Level 1 for the purposes of personal and professional development, as adopted by VSS. What is the NICS competency framework? The competency framework sets out how all employees should work. It puts the values of integrity, honesty, objectivity and impartiality at the heart of everything they do, and it aligns to the three high-level leadership behaviours that every employee needs to model as appropriate to their role and level of responsibility: Set Direction; Engage People and Deliver Results. Competencies are the skills, knowledge and behaviours that lead to successful performance. The framework outlines ten competencies, which are grouped into three clusters. How does the NICS framework look? The Northern Ireland Civil Service competency framework can be found at NICS Competency Framework. It is important that all candidates familiarise themselves with the competency framework as this forms the basis of the assessment / interview criteria as outlined on the next page. SALARY Salary will be in the range £26,449 - £28,094 per annum. Starting salary will be the minimum of the scale and pay progression will be as per current NICS pay policy.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Sales Consultant
GET TO KNOW US Bottom Drawer is the luxury bedlinen and homewares concession in Brown Thomas Dublin, Cork and Limerick and in Arnotts. We sell the very best international and Irish brands and offer knowledgeable and professional customer service at all times. We are a family business, established in 1989 and have been selling beautiful homewares exclusively within the BTA group for 35 years. We have established great relationships with our loyal customers, and each member of our team knows the importance of superb customer service, thorough product knowledge and a flair for selling beautiful things. KNOW THE ROLE The role involves selling and customer relations, merchandising the ranges, learning all about our beautiful products and all the tasks involved with running a retail concession. Ideally, we are looking for someone to work 7 hours per day, 5 days a week. They will be based in our Henry Street store and will be working alongside up to 2 other sales consultants. The role also involves maintaining an organised stockroom, taking in deliveries, stock management, and keep stockroom clean, neat and well managed. KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Concession Manager
GET TO KNOW US Forever New is a fast-growing international fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Australia to the world. KNOW THE ROLE You will thrive in a busy environment and be an experienced, inspirational leader! As our Concession Manager you will be responsible for managing and driving the Forever New concession in Arnotts. In return for your passion and outstanding performance across all key performance indicators, you will be rewarded with the opportunity to grow your career within a fast growing, Australian owned brand. To succeed in this role, you must be motivated by driving sales and creating a team environment that is buzzing with excitement. Being passionate about your people, you will provide your team with training and development to further their individual growth and maximise the stores performance. KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Serum Formulation Scientist
Serum Formulation Scientist - (Job Ref: 26N/SMFS) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a career opportunity for a Serum Formulation Scientist within our Serum Formulation Team. What does the Serum Formulation team do? Randox is the 2nd largest manufacturer of Quality Control products globally. Diagnostic Laboratories are obliged to use these QC products to ensure the accuracy and precision of their processes and equipment used. Serum Formulation is> Location : Randox Science Park (30 Randalstown Road, Antrim, BT41 4LF). Contract Offered : Full-time, Permanent Working Hours / Shifts : 40 hours per week, working either 7am to 5.40pm, 8am to 6.40pm or occasionally 6pm to 6am, 4 shifts per week. What does this role involve? This role is responsible for formulating Randox control materials with the guidance of departmental SOPS. The main duties of the role include: • The operation and basic maintenance of various laboratory equipment and machinery. • Calculation and the checking of scientific calculations in all types of scientific units for control manufacture. • Reviewing quality control test results and adjusting calculations as required. • Ensuring all raw materials are in stock prior to formulations, through the use of Sage stock control system. • Involvement with formulating exciting new products in collaboration with R&D. • Analysis of functional test data. • Assisting with technical support queries. • Involvement with the introduction of new equipment and processes as part of a continual process improvement program. • Ensuring all formulations and builds are formulated as per the manufacturing schedule and deadlines are met. • Accurate completion of formulation records for each product manufactured and filtration of control materials. • Ensuring the laboratory environment is always clean and organised and always audit ready. Who can apply? Essential criteria: • Bachelor’s degree in chemistry or a life science subject. • Excellent organisational skills with an eye for detail and the ability to prioritise work. • Ability to reliably operate different types of equipment and analytical instrumentation. • Strong numerical skills for a wide range of scientific calculations. • Eligibility to work within the UK, without visa sponsorship. • Flexibility around start and finish times when required due the nature of the formulation runs and schedule. • Availability for an occasional night shift, depending on the departmental schedule. Desirable: • Previous experience in a manufacturing or laboratory environment. • Working knowledge of Health and Safety, including CoSHH. • Experience using a stock control system, such as Sage. • Full UK driving licence.
Senior Software Test Engineer
Senior Software Test Engineer – (Job Ref: 26N/SNST) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Senior Software Test Engineers within our Engineering team. Location : Fully onsite - Randox Science Park, 30 Randalstown Road, Antrim, BT41 4FL. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 40 hours per week, either 5 days, 8.40am to 5.20pm, 4 days working 10 hour days or 4 days working 9 hour days with a 4 hour day on a Friday. What does this role involve? This role is responsible for the verification of software of engineering products. The main duties of the role include: • Liaise with Engineering and R&D teams to determine current and future test requirements in order to plan and coordinate resourcing for each project. • Coordinate the daily activities of the Software Test Engineering Team, setting objectives and reviewing quality and performance against objectives. • Report on status of test projects to direct and senior management. • Create test strategies for standalone software products or new products containing software. • Develop a comprehensive understanding of software and analyser platforms in order to develop appropriate test protocols. • Understanding the entire system and reporting on the test coverage. • Create, locate and acquire data required for testing assignments. • Estimate Software Testing activities as required by the Project Manager. • Create verification test cases to assure: Quality, Functionality, Reliability and Usability of standalone software products or products containing software. • Execute manual and automated test cases on standalone software products or products containing software. • Identify and record software defects within a problem-tracking system. • Contribute to FMEA and risk assessments for projects under development. • Ensure all systems are tested to a high quality, ensuring compliance with appropriate internal procedures and European and International standards. • Partake in reviews to determine the status of software and associated products to ensure products released by Randox have been suitably verified. Essential criteria: • Qualified to degree level in a software related discipline. • Minimum of 3 years experience working within a Software Test environment. • Familiarity with at least 2 of the following programming languages: C#, C++, Delphi, VB and Java. • Excellent knowledge of software testing processes and testing methodologies such as V-Model, Waterfall and Agile. • Experience working to strict deadlines. • Strong knowledge of both manual and automated software testing. • Strong communication and teamwork skills. Desirable criteria: • Previous people or project management experience. • Previous experience in a software role within a regulated environment. • Experience in the use of automated test software such as Ranorex Studio. • Experience in the use of bug tracking software such as SpiraPlan.
Teacher Of Foundation Stage/key Stage One
See attached job advert NB: Temporary Full Time
Teacher Of Key Stage Two
See attached job advert NB: Temporary Full Time
