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Sort by: relevance | dateQuality Assurance Coordinator
The Quality Assurance & Compliance Co-Ordinator ensures that all homecare operations within the assigned Dovida office meet internal and external compliance standards. This includes adherence to Dovida Brand Standards, ISO frameworks, safeguarding requirements, and regulatory obligations. The role supports a culture of continuous improvement and change management, guiding teams through compliance processes, embedding consistent practices, and using technology (Unique IQ) to drive quality, accountability, and transparency. (Can be amended to any new systems) This function ensures accuracy in timekeeping, service verification, and payroll alignment. Additionally, the Quality Assurance Co-Ordinator provides proactive support to new caregivers, helping them understand compliance expectations, system use, and safe working practices from the outset. The role will also begin preparing the framework for future monitoring of under- and over-worked shift patterns and related comments, ensuring workforce wellbeing and balanced service delivery once this initiative is introduced. Core Responsibilities A. Exceptions Management B. Escalation & Support Process C. Continuous Improvement & Reporting E. Governance & Quality Assurance F. Compliance & Audit Administration G. Incident & Accident Oversight (Vi Clarity System) H. Compliance Controls for Key Stakeholders
Healthcare Assistant
We are seeking kind and caring individuals to help our clients live safe and well at home. We have opportunities in urban and rural locations throughout Ireland - please select the local office in the city/county you would like to work in when you complete the application form below. Dovida Caregivers provide a variety of non-medical home care services which support, empower and uplift people, and help them to remain living at home. As a Dovida Caregiver, you’ll provide essential support to ageing adults and people living with disability in their own homes. These services are person-centred, tailored to clients’ requirements, and delivered on flexible schedules. These services generally fall under three categories: • Companionship • Home Help • Personal Care. Companionship Companionship services are those that stimulate, encourage and assist an individual with their social needs. Companionship services generally include: • Providing companionship and conversation. • Providing stabilisation and assistance with walking. • Preparing meals and cleaning up after meals. • Providing medication reminders and appointment reminders. Home Help Home Help services generally involve light housekeeping, errands or incidental transportation, including: • Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms,kitchens etc). • Washing and ironing laundry. • Running errands. • Accompanying clients to appointments. Personal Care Personal Care services often include assistance with activities of daily living, such as: • Assisting with bathing and showering. • Assisting with dressing and grooming. • Assisting with personal hygiene, toileting and incontinence care. Additional Caregiver Responsibilities These include the following: • Act as a key member of our clients’ Circle of Care. • Document daily activities and report any significant changes or concerns in a client’s needs, living conditions, mental, physical or emotional condition. • Contribute to a positive living environment to enhance a client’s quality of life. • Regularly communicate with your supervisor and office employee. • Use equipment and supplies as necessary, safely and properly in accordance with internal policies, practices and procedures. • Report hours of work according to office policy. • Perform other reasonable duties as assigned. Essential Experience, Skills and Qualifications These include the following: • Ability to treat and care for clients and their property with dignity and respect. • Ability to adapt to various living environments and locations. • Ability to communicate with clients and family members in a friendly and congenial manner. • Ability to maintain confidentially regarding client information. • Requirement to run errands and provide incidental transportation for a client. • Be consistently highly motivated and enthusiastic. • Physically fit to carry out demands of the role. Ability to perform manual tasks. • Ability to work a variety of care visit times, including overnights. • Excellent time-keeping and attendance. Desirable Experience, Skills and Qualifications • QQI qualification in care or working towards it. • Full driving licence with access to a vehicle. • Previous experience as a Caregiver. Benefits of working with Dovida
Healthcare Assistant
We are seeking kind and caring individuals to help our clients live safe and well at home. We have opportunities in urban and rural locations throughout Ireland - please select the local office in the city/county you would like to work in when you complete the application form below. Dovida Caregivers provide a variety of non-medical home care services which support, empower and uplift people, and help them to remain living at home. As a Dovida Caregiver, you’ll provide essential support to ageing adults and people living with disability in their own homes. These services are person-centred, tailored to clients’ requirements, and delivered on flexible schedules. These services generally fall under three categories: • Companionship • Home Help • Personal Care. Companionship Companionship services are those that stimulate, encourage and assist an individual with their social needs. Companionship services generally include: • Providing companionship and conversation. • Providing stabilisation and assistance with walking. • Preparing meals and cleaning up after meals. • Providing medication reminders and appointment reminders. Home Help Home Help services generally involve light housekeeping, errands or incidental transportation, including: • Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms,kitchens etc). • Washing and ironing laundry. • Running errands. • Accompanying clients to appointments. Personal Care Personal Care services often include assistance with activities of daily living, such as: • Assisting with bathing and showering. • Assisting with dressing and grooming. • Assisting with personal hygiene, toileting and incontinence care. Additional Caregiver Responsibilities These include the following: • Act as a key member of our clients’ Circle of Care. • Document daily activities and report any significant changes or concerns in a client’s needs, living conditions, mental, physical or emotional condition. • Contribute to a positive living environment to enhance a client’s quality of life. • Regularly communicate with your supervisor and office employee. • Use equipment and supplies as necessary, safely and properly in accordance with internal policies, practices and procedures. • Report hours of work according to office policy. • Perform other reasonable duties as assigned. Essential Experience, Skills and Qualifications These include the following: • Ability to treat and care for clients and their property with dignity and respect. • Ability to adapt to various living environments and locations. • Ability to communicate with clients and family members in a friendly and congenial manner. • Ability to maintain confidentially regarding client information. • Requirement to run errands and provide incidental transportation for a client. • Be consistently highly motivated and enthusiastic. • Physically fit to carry out demands of the role. Ability to perform manual tasks. • Ability to work a variety of care visit times, including overnights. • Excellent time-keeping and attendance. Desirable Experience, Skills and Qualifications • QQI qualification in care or working towards it. • Full driving licence with access to a vehicle. • Previous experience as a Caregiver. Benefits of working with Dovida
Scheduling Coordinator
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way Who we`re looking for As a Scheduling Coordinator you should have following skills and experience.
Environmental Health Officer
The post holder will be responsible for implementing Environmental Health Legislation on behalf of Ards and North Down Borough Council, as required by the section’s management team. The post holder will also be required to deal directly with various statutory and non-statutory organisations and members of the general public in relation to a wide variety of Environmental Health Issues. Contracts available:
Senior Gardener / Groundsperson
The person appointed will be responsible for carrying out a range of horticultural, grounds and facility maintenance service tasks within all Parks & Cemeteries locations identified by the line manager either individually or as part of a team, ensuring all areas are well maintained, clean and presentable. To ensure effective communication with site users, other members of the team and line management. Assist in the community development of the Parks and Cemeteries Service through internal and external initiatives that engage Service stakeholders. Please Note Benefits Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include: • 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service. • Northern Ireland Local Government Pension Scheme (Council contributes 19% of salary). • Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme. • Flexi time / Time Off in Lieu (TOIL). • Education / qualifications support after qualifying period. • Plus much more …
Scheduling Coordinator
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way Who we`re looking for As a Scheduling Coordinator you should have following skills and experience.
Scheduling Coordinator
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way Who we`re looking for As a Scheduling Coordinator you should have following skills and experience.
HR Coordinator
Join our team With a global presence across six countries , Dovida delivers nine million hours of care annually. In Ireland , our network of 25 offices and 350 professionals supports 4,000 caregivers, empowering over 7,000 clients to live life their way. Guided by our ‘Circle of Care’ philosophy, we promise: Your Life, Your Way . Be part of a team that values compassion, empowerment, and making a real impact. Join us and help shape a brighter future—one life at a time. Who we`re looking for This is a hands-on position which has responsibility for delivering the following aspects of the HR function The candidate will play a key role in the success of the organisation by leading and supporting Caregiver Recruitment (Interviews), probation management, absence management, employee relations, compliance, Caregiver training, retention initiatives and ensuring all employee records are up to date and compliant. Successful candidate will have following Traits & Abilities
Trainer
The Caregiver Trainer will be responsible for delivering high-quality training and induction sessions to new and existing Caregivers, ensuring compliance with Dovida & HSE standards. This role requires strong teaching and mentoring skills, empathy, and attention to detail to support Caregivers in delivering excellent home care services. Job Specific Responsibilities & Role Competencies
