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Sort by: relevance | dateVistor Services & Administration Supervisor
The Position The Council now invites applications from suitably qualified persons who wish to be considered for inclusion on a panel from which permanent and fixed term contract posts for the position of Visitor Services & Administration Supervisor for Belvedere House, Gardens and Park be drawnBelvedere House, Gardens & Park is a high-quality tourist attraction. Situated on the beautiful north-east shore of Lough Ennell, Belvedere House, Gardens and Park is a magnificent 160-acre Lakeside estate with fully restored Georgian Villa, Victorian Walled Garden and naturalistic designed 18th century parkland complete with curious and quirky Romantic follies – The Jealous Wall, The Octagonal Gazebo and The Gothic Arch. Belvedere House Gardens & Park is managed on a sound commercial basis, having regard to its historical, educational and community importance. Westmeath County Council is seeking to appoint a Visitor Services & Administration Supervisor for Belvedere House, Gardens and Park. The Visitor Services & Administration Supervisor will be charged with carrying out the following duties: Duties & Responsibilities · Supervision of cash receipting processes and lodgement preparation/banking arrangements. · Managing Creditor set-up and responsibility for payment preparation processes. · Managing Customer Accounts including invoicing and debt follow up procedures. · To be involved in the day-to-day financial management of the operational expenditure including identification of opportunities for revenue generation. · Development of revenue generation opportunities including establishing and managing retail operations. · Provision of Guided Tours and coordination of tour bookings. · Preparation of weekly staff rosters for approval by the Belvedere Manager. · Appropriate day to day supervision, managing, training and supporting of the reception/customer service team, as may be designated by the Manager. · Verification and checking of weekly staff time sheets for approval by the Manager and recording of all leave arrangements for Belvedere staff. · Enhancing visitor engagement, managing reception and handling enquiries including undertaking reception duties. · Support the Manager to ensure work programmes are implemented to deliver on Belvedere’s Masterplan and Westmeath County Council’s corporate and operational objectives, including planning, and prioritizing work and allocating resources. · Preparation of monthly budget reports for submission to the Manager. · Preparation of monthly Visitor Numbers reports for submission to the Manager. · Supervision of general event bookings and support with event development and management at Belvedere and liaising with and reporting to the Manager in respect of new event bookings, usage charges, special requirements, policy changes, etc. · Liaising with Café Supervisor & Contractors employed from time to time in relation to day-to-day activity at Belvedere House, Gardens & Park and reporting to the Manager of Belvedere generally and specifically in respect of issues arising to be addressed, policy amendments etc. · Responsible for membership management including sending renewals, reminders and working with marketing to increase membership. · Contributing to the marketing of Belvedere as required through various media and social media platforms · The ability to provide First Aid is necessary (training will be provided). · Ensure compliance with health and safety requirements, policies and procedures and safe systems of work. · Other duties as may from time to time be assigned by the Management Structure. Qualifications for the Post 1. Character Candidates shall be of good character. 2. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa Or A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 4. Education, Training, Experience Candidates must have on the latest date of receipt of completed application forms: § Have a good standard of education to enable the duties of the post to be performed for this post. § Minimum of 1 year relevant experience in customer service management including staff management in tourism, hospitality or arts environment. § The ability to provide guided tours of Belvedere House, Gardens and Park. § The capacity to interact effectively with people from a broad range of sectors and groups, including the local tourism trade. § Experience in managing and growing tourism bookings online, over the phone and by direct contact with customers and others from the tourism sector. § Excellent interpersonal, communication and administration skills. § The capacity to work on own initiative and to contribute well in a team-based environment. § Familiarity with financial management systems and ticketing systems would be an advantage. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 5. The ideal candidate: Desirable Education/Experience § A Third level qualification in Tourism, Business, Marketing or other relevant area. § A good basic knowledge of Belvedere House, Garden and Park’s history. § An understanding of the opportunities afforded by social media for tourism marketing and development and visitor servicing. Particulars of Office (including retirement) 1. The Post A panel will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. The panel may be used to fill permanent & fixed term positions that may arise for its duration. Vacancies will be offered in order of merit as per the panel. Vacancies may arise on a county-wide basis. Westmeath County Council reserves the right to assign employees to any work location having regard to funding and/or operational circumstances. 2. Salary The current salary for the post of Visitor Services & Administration Supervisor, Belvedere House, Gardens & Park is €844.48 to €911.39 per annum (including Long Service Increments), which is analogous to the Water & Sewerage Caretaker Grade 5 per Circular EL 02/2026. Payment of increments is dependent on satisfactory performance. Entry point of this scale will be determined in accordance with the Circulars issued by the Department of Housing, Planning, Community and Local Government. New Entrants to the Local Authority Service commence on the 1st point of the scale in accordance with current Government Policy as set out in Department of the Environment Circular Letter EL 02/2011 of 28th January 2011 and Circular EL 05/2016 dated 5th February 2016. Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions e.g. PAYE and PRSI. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and/or conduct are not satisfactory. You agree that in the event of an overpayment of salary or other monies to you, the Council reserves the right to deduct monies from your “wages” (for the purposes of the Payment of Wages Act, 1991) for the purpose of reimbursement of the Council of the amount of the overpayment(s), in keeping with the Payment of Wages Act 1991, Section 5(5 3. Superannuation and Retirement Membership of the Local Government Superannuation Scheme or the Single Public Service Pension Scheme is compulsory for all employees. Details of the relevant scheme will be provided to the appointee prior to appointment. A person who becomes a pensionable employee of a local authority who is liable to pay the Class A rate of PRSI contribution will be required in respect of superannuation to contribute to the local authority at the rate of 1.5% of pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). A person paying Class A rate of PRSI who becomes a pensionable employee of a local authority will be required in respect of the Local Government (Spouses and Children's Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). A person who becomes a pensionable officer of a local authority who is liable to pay the Class D rate of PRSI contribution will be required in respect of his/her superannuation to contribute to the local authority at the rate of 5% of pensionable remuneration. A person paying Class D rate of PRSI who becomes a pensionable Officer of a local authority depending on their existing scheme, may be a member of a dependent scheme i.e. either the Local Government (Widows & Orphans Contributory Pension) Scheme or Local Government (Spouses and Children’s Contributory Pension) Scheme and if a member of either scheme will be required in respect of this to contribute to the local authority at the rate of 1.5% of pensionable remuneration in accordance with the terms of the scheme. Employees are admitted to the Superannuation Scheme in accordance with the terms of the Local Government Superannuation (Consolidation) Act, 1998 and the Superannuation (Miscellaneous Provisions) Act 2004, with effect from date of appointment. This scheme is contributory and provides pension, retirement and death gratuities. In order for a new entrant to the scheme to qualify for a pension, the employee must have served a minimum of two years employment in a local authority. For new entrants under the Single Public Service Pension Scheme, effective from 1st January 2013, superannuation contributions are as follows: 3.5% of net pensionable remuneration and 3% of pensionable remuneration. Pension and retirement lump sum will be based on career-average pay; pensions will be coordinated with the State Pension ContributoryPublic Service Pensions (Single Scheme and Other Provisions) Act 2012: The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ from 1st April, 2004 to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 65 years is the minimum age at which a person may be paid. As a new entrant to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a ‘New Entrant’ to the public service, defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 is subject to compulsory retirement age of 70 years. 4. Probation a. There shall be a period after such appointments take effect during which such persons shall hold the position on probation. b. such period shall be one year, but the Chief Executive may at his/her discretion extend such period. c. The person appointed shall cease to hold office at the end of the period of probation unless the Chief Executive has certified that the service of the person in such office is satisfactory. The Local Authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and if they fail to take up the appointments within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint them. 5. Annual Leave The annual leave entitlement shall be 25 days public holidays will be governed by the provisions of the Organisation of Working Time Act 1997 and local agreements which may apply from time to time. 6. Working Hours Normal working hours are 35 hours per week. The Council reserves the right to alter your hours of work from time to time. The person appointed may be required to attend meetings as occur outside of normal working hours at which your attendance is required by virtue of the position you hold with Westmeath County Council, any such attendance will be considered as part of your normal duties. All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997, and the Organisation of Working Time Regulations 2001. 7. Sick Leave The terms of the Public Service Sick Pay Scheme will prevail. 8. L ocation Westmeath County Council reserves the right to assign the successful candidate to any premises in use by the Council, now or in the future. The person appointed will be required to report to their place of work by their own means of transport and at their own expense. 9. Code of Conduct/Organisation Policies Employees are required to adhere to all current and future Westmeath County Council codes of practice including Code of Conduct of Employees and all current and future organisational policies. 10. Training It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills for the performance of the duties attached to the post. 11. Safety and Welfare Westmeath County Council as an Employer is obliged to ensure, so far as it is reasonably practicable the Safety, Health and Welfare at Work of all its employees. Under the Safety, Health and Welfare at Work Act 2005, the County Council has a legal duty to exercise all due care and take all protective and preventative measure to protect the Safety, Health and Welfare of its employees. The holder of the post shall co-operate with the terms of Westmeath County Council Safety Statement and Major Emergency Plan. He/she shall familiarise him/herself with the safety rules and procedures and make proper use of all safety clothing and equipment. All employees also have a legal obligation under Safety and Health legislation to co-operate with management and not engage in any improper conduct or behaviour or do anything which would place themselves or others at risk. Employees must not be under the influence of an intoxicant at the place of work. Employees must comply with all Safety and Health rules and regulations and attend all required Safety and Health Training. 12. Driver’s Licence & Insurance It is desirable that the post holder shall hold a full driving licence for Class B vehicles, as he/she may be required to use your motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the Council. It is the responsibility of the post holder to arrange insurance cover for business use and to indemnify Westmeath County Council with the indemnity specified on your insurance certificate under the heading “Persons or classes of person who are covered”. Travelling and subsistence expenses incurred in the course of official duties will be refunded in accordance with the relevant Department Circulars and Local Authority Travel and Subsistence Policy. If, during your employment, your licence is revoked, even temporarily, or if you receive endorsements on your licence which may affect your duties you are obliged to notify the Council immediately. 13. Garda Vetting Successful candidates may be subject to Garda Vetting in advance of appointment to the position. 14. Employee Benefits Examples of some of the current Employee Benefits include: · Allocation of 30 Days Annual Leave per annum (pro-rata) · Access to Flexi Time Scheme · A range of Family Friendly Policies · Availability of an Optical Benefit Scheme · Availability of a Cycle to Work Scheme · A range of Learning and Developmental Opportunities · Paid Maternity and Paternity Leave · Option to become a member of Westmeath County Council’s Social Club · State of the art office accommodation in our Civic Headquarters · Automatically entered into a pension scheme · Access to the services provided under Westmeath County Council’s Employee Assistance Programme (EAP). 15. Recruitment Shortlisting Stage: If the volume of applicants for the position is such that it would not be practical to interview all candidates, Westmeath County Council may decide to carry out a short-listing process to select candidates for interview based on an examination of the application forms, appear to be the most suitable for the position to bring forward to the interview stage. Application forms will be examined against a pre-determined criteria based on the requirements of the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. It is therefore, in your own interest to provide a detailed and accurate account of your relevant qualifications/experience and complete all sections on the application form. Candidates can expect all enquiries, applications, and all aspects of the proceedings to the extent that they are managed by Westmeath County Council are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2004.
Clerical Officer
Hours of Work The appointee will be required to work 35 hours per week together with such additional hours as may be required from time to time for the proper discharge of their duties. Salary Pre 2011: €33,799 – €48,925 Post 2011: €31,619 – €48,925 Post Summary • To undertake duties associated with maintaining learner files, updating learner information systems and processing of learner payments in a thorough and timely manner. • Support the day to day administration of the office through the processing of invoices in accordance with procedures and in a timely manner and supporting the Centre Manager to maintain necessary documentation in relation to Health and Safety matters. • The successful applicant will have responsibility, under general direction, for coordinating the efficient day to day work in their functional area within LOETB ensuring that targets and service levels are achieved and that work undertaken or information being given is accurate and in compliance with Legislation, Circular Letters, best practice guidelines and Internal Procedures. • Overall responsibility for the preparation and timely submission of required reports. • Maintain an efficient and effective filing system to ensure any and all data, records or information required by all interested parties including Internal and External Audit is readily available. • Ensure deadlines are met and that service levels are maintained. • Carry out a range of administrative tasks including photocopying, preparing letters, documents or presentations for public circulation, filing, arranging meetings, receipting and balancing payments, handling internal and external mail. • Responsibility for the control of relevant data, ensuring the submission of timely and accurate data for relevant payment within set deadlines. • Report and provide information within the functional area as required from time to time by Department, ETBI, Chief Executive, etc. • Assist in projects relating to the work of the Section and any other duties as directed by the FET Manager. • Undertake special or one off tasks. • Assist in the development of improved working practices in order to achieve improved service delivery. • Contribute to the development and implementation of appropriate Management Information Systems. • Participate in all forums or groups in which they are a member or are assigned. • Ensure efficient administration and communication in relation to staff of LOETB to ensure staff have the information they need enabling them to make informed decisions. • Deal sensitively with correspondence, telephone enquiries or personal callers on all areas of work covered by the section involving contact with all interested parties as necessary while maintaining a high degree of confidentiality in all aspects of work. • Promote teamwork within the Department while maintaining a strong focus on self development, seeking feedback, coaching and creating opportunities for self development. • Undertake relevant training and development activities and respond positively to new and alternative systems. • Contribute to the ongoing development and implementation of Strategic initiatives across LOETB. • Assist with effectively promoting the values of LOETB and establishing a positive working culture and environment for all employees that supports the attainment of LOETB’s goals. • Communicate efficiently and build productive working relationships with relevant internal and external stakeholders. • Represent the relevant departments at meetings as required. • Research issues thoroughly and consult appropriately to gather all information needed on an issue. • Carry out lawful orders of the Chief Executive. • Carry out any other duties appropriate to the grade which may be assigned from time to time. Competencies Required The person appointed to the above post will be required to show evidence of the following competencies. Team Work • Shows respect for colleagues and co workers. • Develops and maintains good working relationships with others, sharing information and knowledge as appropriate. • Offers own ideas and perspectives. • Understands own role in the team, making every effort to play his or her part. Information Management and Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Draws appropriate conclusions from information. • Suggests new ways of doing things better and more efficiently. • Is comfortable working with different types of information, for example written, numerical, charts and carries out calculations such as arithmetic and percentages. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Writes with correct grammar and spelling and draws reasonable conclusions from written instructions. • Identifies and appreciates the urgency and importance of different tasks. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self reliant and uses judgement on when to ask a manager or colleagues for guidance. Customer Service and Communication Skills • Actively listens to others and tries to understand their perspectives, requirements and needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively, for example relevant technologies, Information Technology systems and relevant policies. • Clearly understands the role, objectives and targets and how they fit into the work of the unit. • Is committed to self development and continuously seeks to improve personal performance. Drive and Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the Government and people of Ireland. • Is thorough and conscientious even if work is routine. • Is enthusiastic and resilient, persevering in the face of challenges and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. Selection Criteria • Have the requisite knowledge, skills and competencies to carry out the role. • Be capable and competent of fulfilling the role to a high standard. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. • Be at least 17 years of age on or before the date of advertisement of the recruitment competition. Terms and Conditions of Appointment • The appointment will be subject to the sanction of the Chief Executive. • The appointment will have a probationary period, details of which will be stipulated in the contract of employment. • Any offer will be subject to the receipt of two satisfactory references. • Appointment is to Laois and Offaly ETB as a whole, not to a particular centre. LOETB reserves the right to transfer officers as the needs of the scheme dictate. • The person appointed to the post will be required to contribute to the relevant Superannuation Scheme. • For the purposes of satisfying the requirements as to health it will be necessary for the successful candidate, before appointment, to undergo at LOETB’s expense a medical examination by a qualified practitioner nominated by LOETB. • External work may not be undertaken without the prior consent of LOETB. Sick Leave and Special Leave Sick leave and special leave may be allowed in accordance with the conditions in force for the time being for officers employed under the Schemes of Education and Training Boards. Garda Vetting Laois and Offaly ETB is registered with the National Vetting Unit which provides a disclosure service for organisations who have staff positions which may involve regular unsupervised access to children and vulnerable adults. As part of the Board’s recruitment and selection process, offers of employment to all posts will be subject to National Vetting Unit disclosures where applicable. LOETB reserves the right to re vet all staff employed in positions that involve working with children and vulnerable adults at any time during their employment.
Clerical Officer
The following reflects the typical duties you may be required to undertake if appointed as a Clerical Officer in the RSA: • General clerical work, for example filing, photocopying, answering and making telephone calls, dealing with emails, etc., under the supervision of a designated manager. • Supporting line managers and colleagues in the delivery of a quality service to all stakeholders. • Working as part of a team in delivering services, working with colleagues across the organisation on working groups or project teams in meeting strategic and corporate objectives. • Communicating and dealing with the public or customers, for example responding to queries and providing information face to face, by telephone, or via email or correspondence. • Providing the highest quality standards in customer service. • Using Information Technology on a daily basis, for example word processing, spreadsheets, database, email and internet. • Maintaining high quality records in a thorough and organised manner. • Checking all work thoroughly to ensure it is completed to a high standard. • Approaching work in a careful and methodical manner, displaying accuracy at all times. • Adhering to all relevant public health guidance and measures in place within the office environment to ensure the safety of all staff. • Adhering to all health and safety policies and procedures in place for safe working within the workplace or when working from home. • Adhering to all RSA policies and procedures, engaging with management in the rollout of strategic objectives and transformation projects. • Any other duties deemed appropriate. • In certain instances, positions may arise where specialist skills or experience are required, for example accounts or language skills. Suitable candidates may be selected for the purpose of filling such vacancies. Key Skills Clerical Officers will be required to be proficient in the following areas: • Proficiency in Information Technology such as Outlook, Word, Excel and PowerPoint. • Sound judgement and excellent decision making, problem solving, analytical thinking and interpersonal skills. This job description is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time by management and to contribute to the development of the post while in the role. Essential Requirements On the closing date of Wednesday, 18 March 2026, to be eligible for consideration a candidate must satisfy all of the following requirements: • Have the requisite knowledge, skills and competencies to carry out the role. • Be capable and competent of fulfilling the role to a high standard. • Have a good general level of education. • Have previous relevant work experience, preferably in a customer service office environment. • Have an appropriate level and experience of relevant Information and Communication Technology skills, for example proficiency in Word, Excel and email. • Be at least 17 years of age on or before 18 March 2026. • Fulfil citizenship, health and character requirements. • Ensure that they meet the criteria regarding Public and Civil Service Redundancy or Ill Health Retirement Schemes. Desirable Requirements These are not essential, but it would be a decided advantage for candidates to have some or all of the following: • Additional education. • Proficiency in the Irish language. Key Competencies for Effective Performance at this Level • Teamwork. • Information Management and Processing. • Delivery of Results. • Customer Service and Communication. • Specialist Knowledge, Expertise and Self Development. Positions Requiring Specialist Irish Language Skills The RSA is fully committed to fulfilling its obligations under the Official Languages Act. It is intended that vacancies arising which require staff to provide a full range of services through the Irish language (Functional Bilinguals) may be filled from this competition. Individuals who have proficiency in the Irish language and who fulfil all other eligibility criteria set out below may indicate their interest on the application form. Candidates who indicate their interest and who are successful at the final selection stages will be required to undergo certain assessments through Irish, for example interview and or written test, prior to being considered for such a position. They must achieve the required level in the Irish language, that is demonstrate a minimum Level B2 on the Europass self assessment framework. Salary Scale Based on 41.25 hours per week gross or 35 hours net, successful candidates will be paid on the Clerical Officer PPC scale (Pay Adjustments Updated 01 February 2026, Circular 07/2026). Point 1 – €605.69 Point 2 – €639.04 Point 3 – €647.53 Point 4 – €664.05 Point 5 – €688.44 Point 6 – €712.80 Point 7 – €737.14 Point 8 – €754.87 Point 9 – €774.99 Point 10 – €798.31 Point 11 – €814.74 Point 12 – €837.85 Point 13 – €860.81 Point 14 (Maximum) – €896.63 Long Service Increment 1 – €924.78 Long Service Increment 2 – €949.31 Long Service Increments After three years satisfactory service at the maximum point, you may qualify for Long Service Increment 1. After a further three years at Long Service Increment 1, you may progress to Long Service Increment 2. Salary is paid weekly and the Authority operates a contributory pension scheme. Candidates should note that entry will be at Point 1 of the scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Probation Candidates must satisfactorily complete a twelve month probationary period before a permanent appointment can be confirmed. Annual Leave The annual leave allowance will be twenty two working days rising to twenty three days after five years of service. This leave is based on a five day working week and is exclusive of public holidays. Medical A candidate who is not already in permanent employment with the Authority will be required, prior to appointment, to pass a medical examination by a doctor nominated by the Authority. The Authority bears the cost of this examination. Superannuation and Retirement The appointee will be offered public service pension terms and retirement age conditions in accordance with pension arrangements in the Road Safety Authority depending on the status of the successful appointee. Full details of the scheme are available at the Single Public Service Pension Scheme website. In general, individuals with no prior pensionable public service history in the twenty six weeks prior to appointment will become members of the Single Public Service Pension Scheme which commenced on 1 January 2013. Under this scheme retirement is compulsory at seventy years of age and the minimum pension age is sixty six years, increasing in line with State Pension age changes. Eligibility to Compete Candidates must, by the date of any job offer, be: A citizen of the European Economic Area. A citizen of the United Kingdom. A citizen of Switzerland under the EU Switzerland free movement agreement. A non European Economic Area citizen who holds a Stamp 4 or Stamp 5 permission. Candidates must be eligible by the date of any job offer. Candidates must also disclose any previous civil or public service employment, including voluntary redundancy or retirement schemes or receipt of an ill health retirement pension. Failure to disclose such information may result in disciplinary action.
Plant Operator
Background: Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Plant Operator Location: Lough Forbes, Co. Longford Duration: 18 Month Contract Overview of the Role: We are looking for plant operators to assist in all aspects of this site, from general cleaning tasks, to assisting in process improvements and visual checks on water quality. There are daily samples to be taken, processes to be monitored and adjusted, arctic trucks to be loaded with product, and tanks to be regularly maintained and cleaned. We are looking for people who want to work as part of a multidisciplinary team, learn new skills, and work in a top-rated environmental company with over 700 employees. Day to Day of the Role:
Finance Administrator
Job Description ROLE OVERVIEW
Customer Service Advisor
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability. SGS’s Industries and Environment services help businesses ensure safety, sustainability, and compliance through testing, inspection, certification, and consulting—supporting sectors from manufacturing to infrastructure and environmental management Job Description
Domestic Supervisor
Remuneration The salary scale for the post is: €41,617 - €42,690 - €43,835 - €44,933 - €46,108 - €47,317 - €48,564 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Key Working Relationships In this regard, Domestic Supervisor will work closely with Clinical Nurse Managers in each Mental Health facility. They will also work with Senior Management, Health and Safety and as part of the QPSC team and any other relevant stakeholder involved in Residential and Day Services in Mental Health facilities. Purpose of the Post To ensure the highest standard of hygiene and support services are maintained in Carlow Mental Health areas in line with infection control. To contribute to the health care of patients by organising and monitoring procedures which will prevent the spread of infection and promote comfort and safety to patients, staff and visitors. Principal Duties and Responsibilities The Domestic / Household Supervisor will: • Supervise Household Staff in Mental Health Services ensuring standards and work procedures performed are in accordance with: Mental Health Services policies and procedures National Standard for the Prevention and Control of Healthcare Associated Infection HIQA 2009 Mental Health Commission Guidelines National Standards for Safer Better Healthcare, HIQA 2012 The HSE National Cleaning Manual – Acute Hospitals 2006 National Guidelines for the Control of Legionellosis in Ireland 2009 Infection Prevention and Control Building Guidelines for Acute Hospitals in Ireland, SARI, 2008 Waste Management Act 2005 Health and Safety Authority of Ireland • Liaise with department heads in relation to coordination of cleaning, waste management and linen services. • Ensure a high standard of hygiene is maintained throughout Carlow Mental Health Services by direct supervision of work, feedback from department managers, patients and the public, and by review of hygiene audits carried out by local or external auditors. • Maintain and improve standards and work practices or procedures in accordance with established policies of the service including Fire, Health and Safety, Infection Control, Waste Management and Hygiene Policies. • Perform hygiene audits in all wards and departments to ensure standards are met such as the National Standards for the Prevention and Control of Healthcare Associated Infections 2009. • Plan and organise work schedules and deploy staff to ensure the provision of hygiene services for all areas of Carlow Mental Health Services, ensuring the highest standards and value for money. • Maintain and or certify accurate personnel records including payroll timesheets and annual leave in the area of responsibility. • Carry administrative duties as required by the post. • Manage deadlines and effectively handle multiple tasks. • Monitor absenteeism and manage attendance on a weekly basis and provide management reports including corrective action. • Ensure the efficient and effective use of resources within the area by continuously monitoring and evaluating the use of resources and taking corrective action. • Remain contactable at all times whilst on duty. • Promote and demonstrate partnership and consultation as a core way of working and utilise effective people management skills particularly in change management processes. • Manage resources within budget and identify potential for efficiency saving through improved practices and innovation and make appropriate recommendations for management consideration and approval. • Review new employees at three month intervals for the first year of employment to ensure performance is of the required standard. • Identify training needs in the hospital for support staff. Risk Management The Domestic / Household Supervisor will: • Be responsible for systematic monitoring of areas under his or her control and reporting incidents or near misses in accordance with the Mental Health Services Incident Reporting Policy. • Be familiar with the Hospital Safety Statements and Risk Assessments. Human Resources The Domestic / Household Supervisor will: • Ensure that staff are allocated appropriately within available resources. • Provide leadership and motivation which is conducive to good staff relations and work performance. • Plan work schedules and allocate staff resources in the most cost effective manner. • Ensure that there is a satisfactory standard of time keeping among staff in his or her area of responsibility. • Monitor absenteeism among staff and utilise the HSE Managing Attendance policy to follow up on all instances of unallocated leave. • Ensure there is effective two way communication with staff where relevant information is disseminated and feedback is acknowledged. • Plan and facilitate meetings with all staff under his or her area of responsibility. • Ensure that staff under supervision maintain the highest standards in relation to work practices, personal hygiene, uniform and general appearance. • Be aware of relevant Human Resource policies including Grievance and Discipline and invoke the same as required. Health and Safety The Domestic / Household Supervisor will: • Ensure the health and safety of support staff and that cleaning procedures are carried out in accordance with Health and Safety policies and Mental Health Services policies. • Be responsible for the induction of all new staff and supervision of new staff to ensure safe work practices are monitored and adhered to. • Ensure that equipment in the area of responsibility is maintained to the highest standard and that a maintenance review programme is in place. • Ensure that support staff are aware of the Waste Management Policy and support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. • Have a working knowledge of the Health Information and Quality Authority Standards as they apply to the role, for example Mental Health Commission Guidelines, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and or Experience Candidates must have at the latest date of application: Professional Qualifications and Experience (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess a Junior Certificate or equivalent qualification and (ii) Have a minimum of three years working in the cleaning, catering and or hospitality industry with experience working with large numbers in a busy office and (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. Age Age restrictions shall only apply to a candidate where he or she is not classified as a new entrant within the meaning of the Public Service Superannuation Act 2004. A candidate who is not classified as a new entrant must be under sixty five years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements • Experience in managing and prioritising high volume workloads to meet deadlines while ensuring compliance and accuracy. • Supervisory experience. • Demonstrate operational management experience. Other Requirements Specific to the Post Access to appropriate transport to fulfil the requirements of the role. Additional Eligibility Requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens or (ii) Non European Economic Area citizens with permission to reside and work in the State. Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non European Economic Area citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, Competencies and or Knowledge Professional Knowledge and Experience • Demonstrate evidence of knowledge of Health Information and Quality Authority or Mental Health Commission requirements in this role and the ability to adhere to the same. • Demonstrate understanding and or experience of hospital services. • Demonstrate evidence of computer skills including the use of Microsoft Word, Excel, email and PowerPoint systems. • Demonstrate a working knowledge of the Health Service Executive Information Technology systems including NiSRP and IFMS or equivalent. Teamwork • Demonstrate leadership and team management skills including the ability to work with multidisciplinary team members. • Demonstrate evidence of the ability to empathise with and treat patients, relatives and colleagues with dignity and respect. Communication and Interpersonal Skills • Demonstrate effective communication skills including the ability to present information in a clear and concise manner, facilitate and manage groups through the learning process, and give constructive feedback to encourage learning. • Demonstrate good presentation skills in delivering complex information in understandable terms. Planning and Organising • Demonstrate a flexible approach to working hours and rostering for example unsocial hours, shift work, night duty and on call attitude to work. • Demonstrate evidence of effective planning and organising skills including awareness of resource management and the importance of value for money. • Demonstrate the ability to manage deadlines and effectively handle multiple tasks. Commitment to Providing a Quality Service • Demonstrate awareness and appreciation of the service user. • Demonstrate a focus on quality. • Demonstrate evidence of the ability to empathise with and treat patients, relatives and colleagues with dignity and respect. Campaign Specific Selection Process Ranking, Shortlisting and Interview A ranking and or shortlisting exercise may be carried out based on information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in bands depending on the service needs of the organisation. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at expression of interest stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004, the Public Service Management (Recruitment and Appointments) Act 2004, and the Public Service Management (Recruitment and Appointments) Amendment Act 2013.
Security Officer
Remuneration The salary scale for the post is: 01/02/2026 €36,288 - €37,752 -€39,294- €39,704- €40,711-€41,582- €42,836- €44,136- €45,484 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Purpose of the Post · To provide a proactive and responsive security service to ensure a safe and secure environment for patients, staff and visitors. · To safe guard hospital property in addition to that of patients, staff and visitors. · To provide protection and security for all aspects of HSE West located in or on the site of Mayo University Hospital. · To provide a rapid response to all internal disasters such as fires etc. and to implement the Major Accident Plan in relation to the security response. · To maintain and review the operational bomb policy as required. · To provide routine security services within the hospital and to operate the security operational policy as required. · To provide an appropriate and immediate response to requests for assistance. · To undertake seminars and staff education programmes in relation to security on a departmental and personnel level, thereby extending and promoting security awareness to all staff. · To implement investigative capabilities in respect of the recovery of property in cases of theft and losses. Principal Duties and Responsibilities · The post holder will support the principle that care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain throughout the Group’s awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of the role, and you will be required to participate in the Group’s performance management programme Communication & Interpersonal Skills · Excellent communication and interpersonal skills in order to deal effectively with a wide range of stakeholders · The ability to present information clearly, concisely and confidently when speaking and in writing · The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role. Tenure The current vacancy available is permanent/temporary and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
Health and Safety Officer
Role Description: Corlann provides a wide range of services to people with an intellectual disability and to their families in Galway and Roscommon. This position is within the Health & Safety Department West Region. The Health & Safety Officer, as a member of the Health & Safety team, is a role designed to provide Health and Safety support to Corlann within County Roscommon Services, with a dual focus for the health and safety of employees of Corlann and for the people supported by Corlann. Reporting To: Health and Safety Manager West Region Qualifications/Experience: · The successful candidate must hold a Level 8 degree in Occupational Health and Safety. · The successful candidate must have minimum of 3 years’ experience in Health and Safety in an organisation. · Experience working in Healthcare/ Intellectual Disability setting is desirable. · A full clean Driving Licence (Class B) and use of own car is an essential requirement. Skills: Candidates must demonstrate the following skills: · Fluency in verbal and written English is an essential requirement of this post.· Excellent communication, administration and organisational skills with accuracy and good attention to detail. · Ability to exercise good judgement, discretion and confidentiality, to communicate effectively in both written and verbal forms and co-operate in a team environment. · A high level of flexibility, willingness and an ability to develop new approaches to our work whilst meeting the changing needs of our service. · Capability to apply technical knowledge and experience to Health and Safety principles and demonstrate a good understanding of Health & Safety systems and legislation. · Ability to produce results, prioritise objectives and schedule work to make best use of time/resources. · Competence in MS Applications and Electronic Information systems. Working Hours: 35 hours per week based on a 5 day duty roster. Contracted hours of work are liable to change between the hours of 8am and 8pm to meet the requirements of the service. The Corlann model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 30 days per annum. Remuneration: Department of Health Grade VI (Clerical) salary scale (01/08/2025) - €57,325 to €70,034 gross per annum. The reference salary applying to the grade ranges from a minimum of €57,325 to a maximum of €65,363 gross basic per annum. After three years on the maximum point, a Long Service Increment applies bringing the annual salary to €67,695 gross basic per annum. After a further three years another Long Service Increment applies bring the annual salary to the maximum of €70,034 gross per annum. Tenure: This post is permanent, full-time and pensionable. Location/Travel Base: Based in Corlann Offices, Lanesborough Street, Roscommon Town, County Roscommon with the requirement of travel to services to meet requirements of job description Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probationary period may be extended at the Employer’s discretion. JOB DESCRIPTION Specific Conditions · Candidate should have a positive attitude towards working with persons with intellectual disability and are required to establish and maintain relationships with adults with disabilities that are based on respect and equality and that promote the independence of the individual. · Candidate should treat each person with intellectual disability as an individual and at all times acknowledge and respect the rights and personal dignity of the person with intellectual disability. Main duties and functions: · To work as part of the Health & Safety Team in preparing health and safety strategies and policies for Corlann including safety statements risk assessments and related protocols that health and safety legislation require in Corlann. · Support services by carrying out inspections /audits to ensure such strategies and policies are being properly implemented. · To assist co-ordination of Corlann’s Health and Safety program’s and train employees on health and safety systems used within the organisation · To liaise with the Building and Facilities Manager related to fire safety for services · To support with the organisations risk management policy, complete risk assessments and advice and support on training programs on risk management systems and related policies. · To respond to employees’ safety concerns · To liaise as appropriate with relevant external bodies and regulating agencies; · To ensure that incidents are managed in compliance with the organisations policies and procedures investigating accidents and producing subsequent reports and recommendations; · Assist where required on the implementation of the organisations contractor’s safety management system. · To promote best practice in infection & prevention control practices in services in the region. · Ensure confidentiality is maintained in all matters concerning people supported by Corlann, including the safe storage of reports and records. · Avail of all training and development opportunities that enhance this position. · Promote dignity at work and show respect to individuals, colleagues and stakeholders in the course of duty. · Adhere to all the Corlann policies, procedures and guidelines and operate within these in all aspects of your work. · Perform such other duties appropriate to the post as may be assigned from time to time by your manager. The role of the post holder will not be limited by reference to this Job Description. It would be expected that the role will evolve as professional, structural and demands of the people supported change and the post holder will be expected to demonstrate flexibility skills that will facilitate this.
ESB Networks Electrical Apprenticeship Programme
ESB Networks DAC serves 2.3 million domestic and business customers in Ireland providing a safe and reliable electricity supply. The ESB Networks Electrical Apprenticeship Programme provides you with: Science* can be replaced by Technology, Art, Craft & Design, Technical Graphics, Metalwork, Material Technology (Wood) Design Communication Graphics, Construction, Engineering, Home Economics, Ag Science, Biology, Physics, Chemistry CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
