Advanced Healthcare Assistant Practitioner apprentice jobs
Sort by: relevance | dateBakery Assistant
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast paced environment, ability to multi task under pressure. A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customers bakery orders Bake, prepare and display the Bakery Products sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers. Deal with all customer queries efficiently, professionally and in line with store policy
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Housekeeping Assistant
Remuneration The Salary scale for the post is (as at 01/03/2025) €34,240, €36,064, €37,424, €37,991, €38,231, €38,796, €39,376, €39,832, €40,379 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Health Regions Six Health Regions have been established within the HSE, on the basis of the geographical boundaries agreed by the Government in July 2019 and they will be operational from 2024. Each Health Region will be tasked with population specific planning resourcing and delivery of health and social care services for the needs of its unique population. This will result in improved accountability and governance in terms of finance and performance, while also bringing decision-making closer to the frontline. Health Regions will enable and empower staff to provide services that are: · Integrated, locally planned and delivered · Easier to access and navigate · Available closer to home Health Regions are geographically-based units with clearly defined populations. They align community and hospital services within specific areas. The HSE will retain a strong but leaner central organisation, with more service provision developed at a local level. The HSE South West health region will manage and deliver all public health and social care services in Cork and Kerry . HSE South West includes all hospital and community healthcare services in the region. This includes: · South / South West Hospital Group S/SWHG · Cork Kerry Community Healthcare CKCH The Department of Population and Public Health is also now aligned with this health region. Services in the South West health region HSE Services working within this region include: · Acute Hospitals · Primary care services · Community services · Social care services · Health and social care professionals · Voluntary sector services South / South West Hospital Group and Cork Kerry Community Healthcare will become part of HSE South West health region from 3rd March, 2025, and the transition to the new structures will be taking place throughout 2025. Details of Service Mallow General Hospital (MGH) is a Model 2 Hospital with 71 inpatient beds with plans for expansion. MGH is part of the Cork University Hospital Group within the South/South West Hospital Group. Mallow General Hospital provides inpatient, outpatient and Day patient services. The services provided in the hospital include – general medicine, cardiology, respiratory, gerontology, endocrinology, gastroenterology, ENT and urology. In patient medical activity is supported by a Medical Assessment Unit and a High Dependency Unit. MGH also provides elective Day surgery, Endoscopy, Injuries Unit, Outpatients Department, Physiotherapy and Radiology including CT scanning services and ultra sound scan. MGH Housekeeping Department provides a cleaning service on Wards, Medical Assessment Unit, Out Patients Department, Physiotherapy Department and Auxiliary Areas. The Housekeeping Department follows HSE Infection Control Policy. Reporting Relationship The Housekeeping Assistant will report to Catering & Household Manager or designated officer Purpose of the Post Responsible for the general cleaning of the service area and ensure the agreed standard of cleanliness and hygiene are maintained in all areas and appropriately documented in line with national and locally devised policies and regulations. Principal Duties and Responsibilities · Carry out cleaning duties on Wards, Day Services, Out Patients Department, Auxiliary Areas, Offices, Corridors and any other designated areas in Mallow General Hospital. · Comply with Infection Control Guidelines, cleaning policies and procedures. · Maintain cleaning records for HIQA and other audits. · Provide a quality cleaning service to patients, visitors and staff ensuring that the service is of the highest standard. · To comply with work schedules and procedures in designated area. · Clean and disinfect isolation rooms. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or short listing exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Metal Fabrication Apprentice
Profile of Craft The Metal Fabricator’s job includes the reading of drawings, working with materials such as low carbon steel, stainless steel, alloy steel and aluminium. The fabricator is involved in such industries as constructional steel, pressure vessel, tank and boiler manufacture, ship building and ship repair also general engineering. The skills required are wide and varied. They include skills such as measuring, marking out, cutting and welding materials using different processes and assembly techniques. The Metal Fabricator will spend some time outdoors and may be required to work on heights. At the end of the apprenticeship, the craftsperson will be able to demonstrate competence in the following skills: Core Skills Use, care and safety on the following machines and equipment: • Guillotine • Press brake • Rolls • Ironworker • Mechanical saws • Drills • Cutting • Forming • Welding Operations involve mechanical and thermal cutting, marking, drilling,notching, bending, rolling, forming and welding using various materials Pattern development Parallel line, radial line and triangulation methods Specialist Skills • Oxy-fuel gas cutting and plasma cutting • Welding processes using: Oxy-fuel; MMA; MIG/MAG; TIG/TAG • Rolling, bending and forming various materials Generic Skills Workshop practice including: • Safe use and maintenance of tools and equipment • Marking out • Drilling • Tapping • Riveting Technical drawing: • Interpretation of first and third angle projections • Isometric, oblique and free hand sketching Personal Skills • Communications • Customer relations • Adaptability • Ability to work as a team member • Ability to work independently • Initiative • Problem solving • Planning • Information gathering • Quality systems • Safety
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Assistant Staff Officer – Human Resources (Grade IV)
Description School/Unit: Human Resources Department, Corporate Services Post Title & Subject Area: Assistant Staff Officer – Human Resources Grade: Grade IV Post Duration: Permanent Reports to: Head of Human Resources Salary: Grade IV salary scale - € 38,600 – 51,723 *Candidates should note that as per Department of Public Expenditure, NDP Delivery and Reform guidelines, entry will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Location: This position is based at NCAD, 100 Thomas Street, Dublin 8 Annual Leave: Annual Leave will be 23 working days. This leave is exclusive of public holidays. Hours of Attendance: Working hours will be 35 hours per week, Monday – Friday (net of rest breaks). A panel may be formed from this process. Position Summary: The HR Assistant Staff Officer will join the Human Resources & Payroll team to provide a high quality, professional HR advisory and support service to staff. In addition, the HR Assistant Staff Officer will support the Head of HR & Staff Development in the areas of policy development, implementation of strategic initiatives and HR project delivery. This appointment comes at a time of significant development in the college and the HR department. The HR Assistant Staff Officer will have an opportunity to provide input on the development of a number of policies and procedures as well as actively engaging in the implementation of NCAD’s Strategic Plan. Principal Duties and Responsibilities:
Healthcare Data Analyst
Location: Dublin, Cork or Galway Tenure: Permanent x 2 immediate vacancies Additionally, HIQA may create a panel for future permanent and fixed term vacancies that may arise Blended Working: 1 - 2 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: The Health Information and Quality Authority (HIQA), in its role to monitor the quality and safety of health and personal social services for the benefit, health and welfare of the public, uses information about a service’s performance from a variety of sources to inform the risk profiling of health and social care services. Data surveillance is the continuous gathering, analysis and interpretation of data on a service’s performance against key performance indicators based on best available evidence. Collecting, analysing and interpreting the data provides information on how the service is performing against the different dimensions of the National Standards for Safer Better Health. Working as part of a team, this post will assist in the review and analysis of relevant data on a healthcare service’s performance. The post-holder will play a key role in supporting operational, analytical and reporting objectives, ensuring tasks are achieved in a timely and professional manner working with broad groups of stakeholders, and contributing to the implementation of methodologies that will help achieve the programme’s objectives. It is proposed that the process of data surveillance will migrate into a new digitalised system in the medium term. The post holder will work within the HIQA Healthcare Directorate providing data surveillance support and assistance to multiple teams, each responsible for monitoring a caseload of healthcare services. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of every day work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together. Common Tasks – Team Member Seek clarity on the tasks associated with own role Complete tasks in compliance with policies and procedures Adhere to relevant legislation, standards and internal audits Fulfil any mandatory or professional competency requirements Maintain confidentiality and a professional approach Raise any concerns in relation to workplace health and safety Actively identify learning needs and development opportunities Actively contribute as a team member Follow direction and take on new and different tasks Set and achieve performance goals that contribute to HIQA strategy Regularly seek feedback to meet performance expectations and goals Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: Support the design, development, and automation of dashboards and reporting tools for the Healthcare Directorate, ensuring integration of agreed healthcare indicators and KPIs to enable effective surveillance, performance monitoring, and regulatory decision-making. Populate/refresh the dashboards/reports with relevant data from the monthly and quarterly performance reports. Create, administer and manage the data surveillance library in SharePoint, which will include the management of metadata. Working in collaboration with the healthcare team, create and develop a repository where additional performance data and information will be stored and available to all inspectors and Regional Managers. Work with internal and external partners to automate established systems. Present at quarterly oversight meetings held by the healthcare management team. Provide support for the annual evaluation of the data surveillance process. Undertake other duties and responsibilities as may be determined by the Head of Healthcare Surveillance and Risk Assessment. The tasks will be reviewed annually or more often as required in line with business objectives. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications Essential: In determining your eligibility the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process. Degree qualification (NFQ Level 8 or equivalent) in a relevant area deemed relevant by the Authority such as Data Science/Analytics, Computer Science, Public Health, Epidemiology, or Health Services Research, or equivalent. Experience Essential: In determining your eligibility the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process. Minimum of 12 months practical experience in data analysis, including data cleaning/validation, conducting statistical analyses, and producing dashboards to support data-driven decision-making Other knowledge and experience deemed necessary for the role: Knowledge of the health and social care environment in Ireland. Knowledge and understanding of the importance and use of health information for service delivery, quality improvement, monitoring and planning. Experience in extracting, transforming, and preparing data from various sources for analysis and reporting. Experience using data analysis tools and/or programming languages (e.g., SPSS, SAS, Stata, Python, R or equivalent) for tasks such as data extraction, data cleaning, data manipulation, trend analysis, statistical modelling, and/or machine learning. Experience with data visualisation tools such as Tableau or Power BI. Experience in organising and facilitating a broad spectrum of engagement with stakeholders. Experience of drafting reports that present complex data analysis in an easily understood and accessible format. Proven track record in reviewing, editing, proofing documents for a variety of audiences. Experience in analysing and evaluating information for applicability and relevance. Desirable: At least three years’ experience working in a supervisory or management position in a social care and/or social work service, regulatory, or other setting deemed relevant by the Authority for the post of Inspector of Children’s Services as advertised. Relevant experience of quality assessment, regulatory compliance, monitoring and inspection, ideally in a regulatory, audit or quality assurance environment Experience of carrying out a review(s) and/or an investigation, with associated preparation for and presentation of evidence Experience in communicating with and presenting to external stakeholders and relevant agencies Principal Conditions of Service Probation: A probationary period of six months applies to this position. Pay: Candidates will be appointed on the minimum point of the salary scale (€39,474) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer III (PPC) €39,474 €41,996 €42,670 €46,036 €49,413 €52,824 €56,392 €58,645 €60,908 €63,191 €65,460 €67,736 €70,011 €72,279 €74,567 €77,094¹ €79,618² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation: Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (e.g., those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave: Annual leave is 25 days per annum rising to 29 after 5 years’ service and to 30 after 10 years’ service. Hours of attendance: Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Blended Working Arrangements: HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient, and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration, and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determined the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and on-boarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA therefore we are now moving from Interim Blended Working to a long term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Healthcare Data Analyst
Location: Dublin, Cork or Galway Tenure: Permanent x 2 immediate vacancies Additionally, HIQA may create a panel for future permanent and fixed term vacancies that may arise Blended Working: 1 - 2 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: The Health Information and Quality Authority (HIQA), in its role to monitor the quality and safety of health and personal social services for the benefit, health and welfare of the public, uses information about a service’s performance from a variety of sources to inform the risk profiling of health and social care services. Data surveillance is the continuous gathering, analysis and interpretation of data on a service’s performance against key performance indicators based on best available evidence. Collecting, analysing and interpreting the data provides information on how the service is performing against the different dimensions of the National Standards for Safer Better Health. Working as part of a team, this post will assist in the review and analysis of relevant data on a healthcare service’s performance. The post-holder will play a key role in supporting operational, analytical and reporting objectives, ensuring tasks are achieved in a timely and professional manner working with broad groups of stakeholders, and contributing to the implementation of methodologies that will help achieve the programme’s objectives. It is proposed that the process of data surveillance will migrate into a new digitalised system in the medium term. The post holder will work within the HIQA Healthcare Directorate providing data surveillance support and assistance to multiple teams, each responsible for monitoring a caseload of healthcare services. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of every day work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together. Common Tasks – Team Member Seek clarity on the tasks associated with own role Complete tasks in compliance with policies and procedures Adhere to relevant legislation, standards and internal audits Fulfil any mandatory or professional competency requirements Maintain confidentiality and a professional approach Raise any concerns in relation to workplace health and safety Actively identify learning needs and development opportunities Actively contribute as a team member Follow direction and take on new and different tasks Set and achieve performance goals that contribute to HIQA strategy Regularly seek feedback to meet performance expectations and goals Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: Support the design, development, and automation of dashboards and reporting tools for the Healthcare Directorate, ensuring integration of agreed healthcare indicators and KPIs to enable effective surveillance, performance monitoring, and regulatory decision-making. Populate/refresh the dashboards/reports with relevant data from the monthly and quarterly performance reports. Create, administer and manage the data surveillance library in SharePoint, which will include the management of metadata. Working in collaboration with the healthcare team, create and develop a repository where additional performance data and information will be stored and available to all inspectors and Regional Managers. Work with internal and external partners to automate established systems. Present at quarterly oversight meetings held by the healthcare management team. Provide support for the annual evaluation of the data surveillance process. Undertake other duties and responsibilities as may be determined by the Head of Healthcare Surveillance and Risk Assessment. The tasks will be reviewed annually or more often as required in line with business objectives. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications Essential: In determining your eligibility the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process. Degree qualification (NFQ Level 8 or equivalent) in a relevant area deemed relevant by the Authority such as Data Science/Analytics, Computer Science, Public Health, Epidemiology, or Health Services Research, or equivalent. Experience Essential: In determining your eligibility the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process. Minimum of 12 months practical experience in data analysis, including data cleaning/validation, conducting statistical analyses, and producing dashboards to support data-driven decision-making Other knowledge and experience deemed necessary for the role: Knowledge of the health and social care environment in Ireland. Knowledge and understanding of the importance and use of health information for service delivery, quality improvement, monitoring and planning. Experience in extracting, transforming, and preparing data from various sources for analysis and reporting. Experience using data analysis tools and/or programming languages (e.g., SPSS, SAS, Stata, Python, R or equivalent) for tasks such as data extraction, data cleaning, data manipulation, trend analysis, statistical modelling, and/or machine learning. Experience with data visualisation tools such as Tableau or Power BI. Experience in organising and facilitating a broad spectrum of engagement with stakeholders. Experience of drafting reports that present complex data analysis in an easily understood and accessible format. Proven track record in reviewing, editing, proofing documents for a variety of audiences. Experience in analysing and evaluating information for applicability and relevance. Desirable: At least three years’ experience working in a supervisory or management position in a social care and/or social work service, regulatory, or other setting deemed relevant by the Authority for the post of Inspector of Children’s Services as advertised. Relevant experience of quality assessment, regulatory compliance, monitoring and inspection, ideally in a regulatory, audit or quality assurance environment Experience of carrying out a review(s) and/or an investigation, with associated preparation for and presentation of evidence Experience in communicating with and presenting to external stakeholders and relevant agencies Principal Conditions of Service Probation: A probationary period of six months applies to this position. Pay: Candidates will be appointed on the minimum point of the salary scale (€39,474) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer III (PPC) €39,474 €41,996 €42,670 €46,036 €49,413 €52,824 €56,392 €58,645 €60,908 €63,191 €65,460 €67,736 €70,011 €72,279 €74,567 €77,094¹ €79,618² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation: Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (e.g., those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave: Annual leave is 25 days per annum rising to 29 after 5 years’ service and to 30 after 10 years’ service. Hours of attendance: Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Blended Working Arrangements: HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient, and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration, and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determined the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and on-boarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA therefore we are now moving from Interim Blended Working to a long term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Healthcare Data Analyst
Location: Dublin, Cork or Galway Tenure: Permanent x 2 immediate vacancies Additionally, HIQA may create a panel for future permanent and fixed term vacancies that may arise Blended Working: 1 - 2 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. Role Purpose The purpose of this role within the relevant business unit and for HIQA as a whole: The Health Information and Quality Authority (HIQA), in its role to monitor the quality and safety of health and personal social services for the benefit, health and welfare of the public, uses information about a service’s performance from a variety of sources to inform the risk profiling of health and social care services. Data surveillance is the continuous gathering, analysis and interpretation of data on a service’s performance against key performance indicators based on best available evidence. Collecting, analysing and interpreting the data provides information on how the service is performing against the different dimensions of the National Standards for Safer Better Health. Working as part of a team, this post will assist in the review and analysis of relevant data on a healthcare service’s performance. The post-holder will play a key role in supporting operational, analytical and reporting objectives, ensuring tasks are achieved in a timely and professional manner working with broad groups of stakeholders, and contributing to the implementation of methodologies that will help achieve the programme’s objectives. It is proposed that the process of data surveillance will migrate into a new digitalised system in the medium term. The post holder will work within the HIQA Healthcare Directorate providing data surveillance support and assistance to multiple teams, each responsible for monitoring a caseload of healthcare services. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of every day work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together. Common Tasks – Team Member Seek clarity on the tasks associated with own role Complete tasks in compliance with policies and procedures Adhere to relevant legislation, standards and internal audits Fulfil any mandatory or professional competency requirements Maintain confidentiality and a professional approach Raise any concerns in relation to workplace health and safety Actively identify learning needs and development opportunities Actively contribute as a team member Follow direction and take on new and different tasks Set and achieve performance goals that contribute to HIQA strategy Regularly seek feedback to meet performance expectations and goals Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: Support the design, development, and automation of dashboards and reporting tools for the Healthcare Directorate, ensuring integration of agreed healthcare indicators and KPIs to enable effective surveillance, performance monitoring, and regulatory decision-making. Populate/refresh the dashboards/reports with relevant data from the monthly and quarterly performance reports. Create, administer and manage the data surveillance library in SharePoint, which will include the management of metadata. Working in collaboration with the healthcare team, create and develop a repository where additional performance data and information will be stored and available to all inspectors and Regional Managers. Work with internal and external partners to automate established systems. Present at quarterly oversight meetings held by the healthcare management team. Provide support for the annual evaluation of the data surveillance process. Undertake other duties and responsibilities as may be determined by the Head of Healthcare Surveillance and Risk Assessment. The tasks will be reviewed annually or more often as required in line with business objectives. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications Essential: In determining your eligibility the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process. Degree qualification (NFQ Level 8 or equivalent) in a relevant area deemed relevant by the Authority such as Data Science/Analytics, Computer Science, Public Health, Epidemiology, or Health Services Research, or equivalent. Experience Essential: In determining your eligibility the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process. Minimum of 12 months practical experience in data analysis, including data cleaning/validation, conducting statistical analyses, and producing dashboards to support data-driven decision-making Other knowledge and experience deemed necessary for the role: Knowledge of the health and social care environment in Ireland. Knowledge and understanding of the importance and use of health information for service delivery, quality improvement, monitoring and planning. Experience in extracting, transforming, and preparing data from various sources for analysis and reporting. Experience using data analysis tools and/or programming languages (e.g., SPSS, SAS, Stata, Python, R or equivalent) for tasks such as data extraction, data cleaning, data manipulation, trend analysis, statistical modelling, and/or machine learning. Experience with data visualisation tools such as Tableau or Power BI. Experience in organising and facilitating a broad spectrum of engagement with stakeholders. Experience of drafting reports that present complex data analysis in an easily understood and accessible format. Proven track record in reviewing, editing, proofing documents for a variety of audiences. Experience in analysing and evaluating information for applicability and relevance. Desirable: At least three years’ experience working in a supervisory or management position in a social care and/or social work service, regulatory, or other setting deemed relevant by the Authority for the post of Inspector of Children’s Services as advertised. Relevant experience of quality assessment, regulatory compliance, monitoring and inspection, ideally in a regulatory, audit or quality assurance environment Experience of carrying out a review(s) and/or an investigation, with associated preparation for and presentation of evidence Experience in communicating with and presenting to external stakeholders and relevant agencies Principal Conditions of Service Probation: A probationary period of six months applies to this position. Pay: Candidates will be appointed on the minimum point of the salary scale (€39,474) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Engineer III (PPC) €39,474 €41,996 €42,670 €46,036 €49,413 €52,824 €56,392 €58,645 €60,908 €63,191 €65,460 €67,736 €70,011 €72,279 €74,567 €77,094¹ €79,618² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation: Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (e.g., those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave: Annual leave is 25 days per annum rising to 29 after 5 years’ service and to 30 after 10 years’ service. Hours of attendance: Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Blended Working Arrangements: HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient, and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration, and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determined the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and on-boarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA therefore we are now moving from Interim Blended Working to a long term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
