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Sort by: relevance | dateAssistant Maintenance Manager (Mechanical)
Remuneration The Salary scale for the post is (as at 01/02/2026): €57,898; €59,278; €60,963; €64,126; €66,017; €68,372; €70,734 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Purpose of the Post To assist the assigned Mechanical Services Officer, University Hospital Limerick in the execution of mechanical related proactive, reactive and planned preventative maintenance activities of the HSE Mid West Acute Services Departments. Principal Duties and Responsibilities Professional / Technical • Work with the Group Buildings & Maintenance Manager and Maintenance Manager Mechanical and other service officers to prioritise, allocate and review the delivery of maintenance activities across the group, and to agreed response times. • Work with the Assistant Maintenance Manager (Electrical) to resolve issues on a proactive, reactive and planned preventative basis. • Assist the Maintenance Manager Mechanical, Group Buildings & Maintenance Manager and Craft staff in sustaining a theoretical and practical working knowledge of mechanical systems across the group, including but not limited to: • Mechanical Ventilation & Air Handling Systems • Low Pressure Hot Water Systems • Domestic Hot & Cold Water Systems • Medical Gases & Vacuum Systems • Mechanical resilience and backup systems • Specialist Hospital Systems • Support theoretical and practical working knowledge by providing relevant information, documentation, drawings and specifications which clearly describe and detail system functionality. • Carry out practical troubleshooting work in assisting craft staff to diagnose and repair plant and equipment faults. • Take a lead role on all Helpdesk / Technical IT systems supporting the Maintenance Department and be actively involved in administration of the on-site Computerised Maintenance Management System (CMMS) through the use of IT and communications equipment/devices provided to carry out assigned duties. • Actively organise, implement and review maintenance service quality, status of outstanding reactive work, and planned preventative maintenance (PPM) work in the sites covered by the assignment through effective maintenance of logs, records, checks and tests, as required. • Negotiate and oversee cost control on all revenue based mechanical contracts for plant and equipment and other relevant systems. Ensure compliance with same. • Plan and undertake remedial actions as necessary to meet legislative compliance requirements and to ensure continued integrity of plant, equipment and systems. • Prepare reports, estimates, specifications, drawings and tenders as required to ensure assigned duties are fully executed. • Monitor staff performance including standards of workmanship, timekeeping, absenteeism, subsistence payments and overtime in accordance with HSE Policies and assist in introducing measures to reduce absenteeism. • Supervise assigned staff, and seek approval for resources as may be necessary. • Organise and develop as directed, induction and training programmes for new and existing staff. • Maintain a safe working environment for all employees. Consult with appropriate personnel and direct Maintenance Department employees on operating procedures to be followed. • Arrange for, and supervise any contract work carried out in your area of responsibility. • Participate in regular Health & Safety Audits. Arrange appropriate instruction in Fire Safety precautions, lifting and handling techniques and any other necessary health and safety training measures, as required. • Foster close co–operation and integration of services and develop good efficient working relationships with fellow team members and other hospital departments through effective leadership, consultation and communication. • Participate in capital schemes, monitor expenditure, and participate in planning and design groups in relation to developments on the sites covered by the assignment. Liaise with main and sub-contractors where their projects impinge on the live hospital environment. • Ensure pay and non-pay budget resources are developed efficiently and effectively within approved allocations, and ensure all contracts are procured according to HSE policy and procedures. • Be accountable for the effective use of resources, alerting the Group Buildings & Maintenance Manager of any imminent or potential budgetary overspends. • Investigate accidents, complaints and incidents as required and take appropriate corrective action. • Ensure maintenance, upkeep and efficient operation of all mechanical systems and services owned, occupied or maintained in the sites under your remit. • Initiate value for money programmes by being proactive in ensuring efficient and cost-effective use of resources. Health & Safety • Have a working knowledge of Health & Safety Legislation, including the Safety, Health & Welfare at Work Act (2005), Safety, Health & Welfare at Work (General Application) Regulations (2007) (SI 299), Construction Regulations 2013 (SI 291) and good practice relevant to the role of Assistant Mechanical Services Manager as it applies to the Health Service Executive and contractors’ staff. • Ensure that all staff under his/her control are aware of the Health Service Executive’s policies in relation to Safety, Health and Welfare at work legislation and that the relevant policies are adhered to. • Undertake further training in relation to Health & Safety Construction Regulations as required. • Have and maintain a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role, for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc., and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or Experience Candidates must at the latest date for receipt of completed application forms for the post, possess: 1. Professional Qualifications, Experience etc. (a) i. Possess a Quality and Qualifications Ireland (QQI) Level 6 (or higher) Advanced Certificate Craft – Mechanical (or equivalent qualification). Or ii. Possess the National Craft Certificate issued by FETAC. Or iii. Possess the Senior Trade Certificate issued by the Department of Education. Or iv. Possess a Level 3 Technical/Trade qualification or equivalent issued by City & Guilds, London. And (b) Hold a minimum of 5 years post qualification experience in a healthcare setting. And (c) Hold a minimum of 4 years’ experience in a supervisory capacity as relevant to the role. And (d) Possess the requisite knowledge and ability (including a high standard of suitability, management and professional ability) for the proper discharge of the duties of the post. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements • Demonstrate depth and breadth of supervisory experience, as relevant to the role. • Demonstrate depth and breadth of experience in the planning, managing and organising of preventative maintenance programmes, as relevant to the role. • Demonstrate depth and breadth of experience of mechanical systems as applied to the acute hospital environment, as relevant to the role. • Have successfully undertaken or be willing to undertake the Solas Safe Pass Health & Safety Awareness Training Programme, or equivalent approved training programme in line with service need. (Please note if you have not undertaken this training, you will be required to successfully complete this training on taking up the post). • As this post may involve the driving of HSE owned vehicles, the successful candidate is required to hold a full clean valid Driver’s Licence (Category B)*. Other Requirements Specific to the Post • The Assistant Maintenance Manager (Mechanical) should live within a reasonable travel time of the Maintenance Department, such that emergencies can be responded to within a reasonable period of time. • Access to appropriate transport as the post holder will be required to travel to other UL Hospitals sites as required to fulfil the duties of the post. • A HSE mobile phone or bleep will be required to be carried during working hours. • The post requires a high level of flexibility to ensure the delivery of an effective and efficient service, therefore the post holder will be required to demonstrate flexibility as and when required. • Partake as required in Out of Hours governance of Maintenance tasks. Skills, Competencies and/or Knowledge The successful candidate must demonstrate the following: Technical / Professional Knowledge & Experience • Demonstrate significant knowledge of technical problem solving, and maintenance management. • Demonstrate knowledge and understanding of mechanical systems as applied to the acute hospital environment. • Demonstrate theoretical and practical knowledge of current mechanical regulations and in particular those specifically relating to the hospital environment. • Demonstrate technical knowledge of various trades comprising the Maintenance Department. • Demonstrate knowledge and awareness of Health & Safety Regulations. • Demonstrate knowledge of Building Management Systems. • Demonstrate knowledge of Health & Safety regulations and risk management. • Demonstrate knowledge and experience of budget/cost management and contract management; including the ability to adhere to deadlines within budgetary levels. • Demonstrate evidence of experience and ability to perform hands-on maintenance repair work on equipment with tools, if required. • Demonstrate proficiency in computer applications, including Microsoft Word, Excel and Outlook. • Demonstrate ability to read and interpret architects’/engineers’ drawings, specifications and technical directions. • Demonstrate ability to develop and write technical engineering reports. Building and Maintaining Relationships including Leadership and Team Skills • Demonstrate effective leadership and team management skills, including the ability to work within a multidisciplinary team and work collaboratively with others. • Demonstrate ability to advise multidisciplinary and management teams on equipment related issues. • Demonstrate the ability to work on own initiative, without close supervision. • Demonstrate commitment to maintaining high work standards and delivering a quality service. Planning & Managing Resources • Demonstrate ability to use resources effectively, challenging processes to improve efficiencies where appropriate. • Demonstrate ability to plan and manage work and resources effectively, including awareness of value for money in the performance of work and the ability to carry out duties to best practice. • Demonstrate experience of the development of work schedules for personnel and contractors. • Demonstrate a proactive forward-planning approach to service delivery in consultation with relevant stakeholders. • Demonstrate experience of the development of planned maintenance programs and method statements. • Demonstrate experience in working effectively under pressure. • Demonstrate ability to manage deadlines and effectively handle multiple tasks. Evaluating Information, Problem Solving & Decision Making • Demonstrate ability to evaluate information, solve problems and make effective decisions in a timely manner. • Demonstrate ability to work within a multidisciplinary team to resolve problems and implement solutions. Commitment to Providing a Quality Service • Demonstrate evidence of initiative and innovation, identifying areas for improvement, implementing and managing change. • Demonstrate a commitment to providing a quality service; including an awareness and appreciation of the service user such as patients, the general public, medical and non-medical staff. • Demonstrate ability to contribute to the development of the service. • Demonstrate flexibility, adaptability and openness to change. Communication & Interpersonal Skills • Demonstrate effective communication and interpersonal skills, including the ability to negotiate and communicate with different stakeholder groups. • Demonstrate effective communication skills including the ability to present information in a clear and concise manner, written and verbal. • Demonstrates excellent communication skills, including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role.
Road Safety Promotion Officer
Company Description We are SGS - the world’s leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for sustainability, quality and integrity. We have 99,600 employees across our 2,600 offices and laboratories worldwide, working together to enable a better, safer and more interconnected world. Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient. SGS Ireland have an exciting opportunity for a Trainer to deliver National Road Safety Education on behalf of our Client. This role is a Full-Time hours Specific Purpose Fixed Term Contract. The Road Safety Promotion Officer will play a vital role in raising awareness, educating the public, while inspiring behavioral change to reduce accidents, injuries, and fatalities on our roads. Job Description Are you passionate about making a real impact in your community? Do you have a talent for engaging people and delivering dynamic presentations? If so, we want YOU to join our team as a Road Safety Trainer ! Why Join Us? Additional Information Ready to Drive Change? If you’re excited about this opportunity and ready to make a lasting impact, apply today and help us create safer roads for everyone!
TSD Help Desk Agent
TSD Help Desk Agent Permanent, Full Time role Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a TSD Help Desk Agent Working with our in life fixed team within the Technical Service Desk to drive service excellence as through inbound voice contacts. Deliver high levels of performance, customer service and a fantastic experience for the Micro/Soho and Corporate end user customer base. Provide an effective and efficient service to our Business customers via agreed service levels. What else it involves You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs Apply now at: https://www.three.ie/careers At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Trade Counter Sales Associate
Join a Company Built on Trust, Quality, and 200 Years of Know-How We're Hiring a Trade Counter Sales Associate for our Limerick Branch. At McMahons Builders Providers, we’ve been supporting tradespeople, DIYers, and homeowners across Ireland for nearly two centuries. With a network of 12 branches, a specialist Truss Manufacturing Plant, and 3 dedicated Hardwood & Sheet Material centres, we’re proud to be one of the island’s largest independent builder’s providers. From foundations to finishes, we offer a true one-stop shop — and it’s our people who make that possible. Now, we’re looking for a new TradeCounter Sales Associate to join our team in Limerick. Why this role could be right for you: This isn’t your average retail job. It’s a chance to be part of a busy, knowledgeable team where every day brings new people, products, and opportunities to learn. You’ll build relationships, solve problems, and become a go-to person for customers who rely on your advice. What you’ll be doing: Helping people every day: You’ll be the friendly face customers see when they walk through our doors — greeting them, understanding what they need, and offering helpful solutions. Building customer relationships: Whether it’s a first-time visitor or a regular contractor, you’ll take the time to understand their project and earn their trust. Learning and sharing product knowledge: We’ll support you to get up to speed on our wide range of building products and suppliers — and you'll enjoy helping others find the right fit for the job. Keeping things running smoothly: From restocking shelves and merchandising displays, to taking calls and coordinating with warehouse and yard teams, you’ll be part of a tight-knit, supportive operation. Pitching in where needed: We work as one team — when things get busy, everyone gets stuck in. You’ll enjoy the variety and pace of a hands-on, customer-first role. What we’re looking for: A team player who enjoys meeting people and solving problems. Familiarisation with Building Materials - maybe an apprenticeship, a summer labouring, or years of trade counter know-how! Great communication skills and a positive, flexible approach. A willingness to learn — whether it’s new products or new systems. Retail, trade counter or customer service experience is huge benefit — attitude is everything. What you'll get: Full training and support to build your knowledge and confidence A varied workday in a friendly, fast-paced environment Opportunities to learn new skills and grow within a nationwide business Plus our extensive Benefits package:
Accounts Payable Administrator
Alliance Medical are recruiting for an Accounts Payable Administrator & Accounts Administrator to join our finance team in Raheen Business Park, Limerick. Contract: Full time, permanent contract Working hours: 37.5 hours per week - 08:30 - 17:00 (1 hour lunch) Overall Purpose & Duties:
Graduate Management Trainee
We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual Republic of Ireland, UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Support Worker & Social Care Worker
Job Summary Nua Healthcare Services is one of Ireland’s leading Care Providers. We provide Residential, Supported Living, Day Services and Community Outreach Services to both Children and Adults with a range of complex support requirements. Benefits of joining Nua Healthcare! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Executive Officer: CRAFT Facilitator
1. PREAMBLE Mary Immaculate College is an autonomous, university-level, Catholic College of Education and the Liberal Arts. Founded in 1898, and linked academically with the University of Limerick, MIC is the oldest higher education institution in Limerick. Significant expansion in recent decades has seen the College’s offerings expand across two modern campuses, one based in Limerick City and one in Thurles, Co. Tipperary. The student community consists of more than 5,000 learners, participating in fifteen undergraduate degree programmes and several postgraduate programmes extending to PhD/Doctoral level. Academic staff engage in a wide range of academic research areas, and research underpins all teaching and learning at MIC. MIC seeks to prepare its students for professional excellence and to nurture their capacity to lead flourishing lives. 2. CANDIDATE PROFILE & SCOPE OF THE POSITION The College wishes to fill the position of CRAFT Facilitator on a full-time, Fixed term Contract for a 2-year period with an expected start date of April 2026. This post will be filled at Executive Officer Grade. The CRAFT (Creative Arts, Future Technologies) Facilitator will assist with the delivery of a variety of different STEM & STEAM outreach workshops and events under the CRAFT initiative. The CRAFT Maker Space in MIC, Limerick, is a designated Research Ireland Discover Centre, serving as a regional hub for STEAM engagement. CRAFT is a dedicated, inspiring and dynamic STEAM engagement centre that delivers inclusive, hands-on educational experiences to children, families, educators, and communities across the Mid-West Region of Ireland and beyond. Participants at CRAFT workshops explore STEAM through engineering design challenges that incorporate new and innovative technologies, co-created and co-delivered with experts from the wider education community, community organisations, enterprise, industry and the arts. Further information can be found at: https://stemcraft.mic.ul.ie/ The CRAFT Facilitator will be required to support the design and delivery of CRAFT workshops on campus at MIC and out in the community with the CRAFT Manager, MIC Staff and MIC students, bringing CRAFT into schools and other community settings in towns and villages and rural areas across the region. The Facilitator will also support the running of STEM outreach workshops to children, parents and teachers during regional and national festivals such as Maths, Science, Engineers and Space Weeks, and MIC initiatives such as the MIC DELL Vex Robotics Programme and Microsoft Minecraft Education at MIC, Summer Camps for children and Summer Courses for teachers. Essential Skills & Qualifications A bachelor’s degree or higher qualification, preferably in the field of STEM education/education or education research or a related discipline, and a minimum of 2 years’ relevant experience in the field of STEM education/educational outreach or educational disadvantage; or A minimum of 3 years’ relevant experience in the field of STEM education/education or educational disadvantage; Experience in the preparation of training and/or educational materials and/or planning and delivery of workshops and activities to children and the general public; Excellent interpersonal skills along with advanced verbal and written communication skills; Proven ability to deliver information, and provide expert support in a professional manner to meet the needs of stakeholders on a range of issues; Excellent IT and data management skills with a high degree of proficiency in Microsoft Word, Excel and Teams; Excellent administrative and organisational skills with the ability to manage, prioritise, and complete a variety of competing tasks on time; Full Drivers License, with access to a car or access to alternative means of transport that is suitable to meet the requirements of the post. It is desirable that candidates will also have: (1) Experience with educational research whether directly as a researcher, or engagement through professional capacity as an educator. Cuirfear fáilte roimh iarratais ó dhaoine go bhfuil dearcadh dearfach acu i leith na Gaeilge. Applications are welcome from people who have a positive outlook to Irish. 3. JOB DESCRIPTIONReporting Relationship The appointee is required to carry out the duties attached to the post, under the general direction of Director of Enterprise & Community Engagement and the STEM Outreach Manager at CRAFT, to whom they report, and to whom they are responsible for the performance of these duties in the first instance. The reporting relationship is subject to review and may be altered from time to time in line with service needs and developments in the College. Duties and Responsibilities The work is broadly defined and the list of duties is not exhaustive. The performance of the entire range of duties is not necessarily confined to any one individual, as the work requires that staff function in a flexible manner and work together as a team. The College retains the right to assign new duties and/or reassign staff to other areas of the College in response to service needs. 4. TERMS AND CONDITIONS OF EMPLOYMENTGeneral All persons employed will sign an appropriate contract, which will contain terms and conditions of the employment. A job description is given to all applicants for employment and this will form part of the contract documentation. Place of Work Though this post is situated in Mary Immaculate College, Limerick, and there will be occasional necessity to be present on campus there, the post-holder will have the option to work primarily remotely if desired. MIC operates a blended working policy, which offers scope for the post holder to combine office attendance with remote working, subject to the provisions of the policy. Exclusivity of Service and Outside Work The person appointed will be required to devote their full-time attention and abilities to their duties during their working hours in the College and to act in the best interest of the College at all times. Therefore, for as long as the successful applicant is working in the College, they may not, without the prior written consent of the Vice President Administration and Finance (VPAF), be actively engaged or concerned in any way, either directly or indirectly, in any other business or undertaking where this is or is likely to be in conflict with the College’s interests or the performance of the duties that the person has been employed for. The appointee will not, during their tenure of office, undertake paid outside work unless they have received the permission of the VPAF of Mary Immaculate College to undertake such work on the terms and conditions as agreed for the particular undertaking in question. In every case, it is the duty of the appointee to seek in writing the prior permission of the VPAF. It is also the duty, in every case, of the appointee to inform the person or body for whom the work is being undertaken that the work is being conducted in a private capacity and that the College cannot in any circumstances be responsible for such work. Probationary Period The appointment is subject to satisfactory completion of the standard 6-month probationary period. The probationary period may be extended at the discretion of the College but will not in any case exceed 11 months. Absences during the period of probation will extend the probationary period. Performance and conduct during the probationary period will be reviewed through a process of assessment meetings. Termination of the appointment during the probationary period, for any reason or no reason, will be at the discretion of the College. The disciplinary procedure will not apply to a dismissal during probation where the probationary employee has been employed by MIC for less than 12 months. Hours of Attendance The full-time working hours are 35 hours per week. The normal hours of duty are Monday to Thursday, 9:00 am to 5:00 pm, with a 1-hour unpaid lunch break each day, and Friday, 9:00 am to 4:45 pm with a 45-minute unpaid lunch break. However, the duties attaching to the position are such that the post holder may be required to work evenings/weekends on occasion to accommodate service needs. Subject to College policy, the post holder may avail of Time-Off-In-Lieu (TOIL) or overtime where working hours exceed the contract hours per week. The College reserves the right to adjust starting and finishing times or days of duty to meet service needs. Salary The Salary scale for this position has been approved by the Department of Further and Higher Education, Research, Innovation and Science and the Higher Education Authority in line with Government Policy on Public Sector remuneration. The rate of remuneration may be adjusted from time to time in line with Government pay policy. The appointment will be made on the salary scale at a point in line with current Government Pay Policy. New entrants to the Civil or Public Sector, as defined in Circular 18/2010, will commence on the first point of the salary scale. The grade for this post is Executive Officer. With effect from 1 February 2026, the annual salary scale for Executive Officer (New Entrant - Grossed Up) grade is: €36,207; €38,419; €39,203; €41,455; €43,594; €45,511; €47,364; €49,211; €51,024; €52,889; €54,749; €56,721; €58,044; €59,930 (LSI); €61,826 (LS2) With effect from 1 February 2026, the annual salary scale for the grade of Executive Officer (Grossed Up Non New Entrant) is: €39,203; €41,455; €43,594; €45,511; €47,364; €49,211; €51,024; €52,889; €54,749; €56,721; €58,044; €59,930 (LSI 1); €61,826 (LSI 2) Increments are awarded in line with national pay agreements. Salary will be paid on a monthly basis on the 25th of each month, or the previous Friday if 25th falls on a weekend, using the Paypath facility. Payment of salaries and wages are subject to statutory deductions, i.e. Income Tax (PAYE), Superannuation Contributions, Pay Related Social Insurance (PRSI) and Universal Social Charge (USC). Superannuation New entrants to the public service will be required to participate in the Single Public Service Pension Scheme and pay Superannuation contributions at the appropriate rates in accordance with the provisions of the Public Service Pensions (Single Scheme and Other Provisions) Act, 2012. All other eligible appointees are automatically included in the Colleges of Education Pension Scheme on taking up appointment. In compliance with the Colleges of Education Pension Scheme, deductions amounting to 6.5% are made from salary. The appointee will be required to pay Additional Superannuation Contribution (ASC) under the provisions of the Public Service and Pensions Act 2017. Appointees who commenced employment in the public service between 1 April 2004 and 31 December 2012 and have not had a break in employment of greater than 6 months will have no mandatory retirement age. All other appointees will have a mandatory retirement age of 70. Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service, or where a Civil/Public Service pension comes into payment during the appointee’s re-employment, that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. In applying for this position, the applicant is acknowledging that they understand that the abatement provisions, where relevant, will apply. It is not envisaged that the College will support an application for an abatement waiver in respect of appointments to this position. Annual Leave The annual leave entitlement for this grade is 25 working days per leave year. Annual leave should be taken when students are off campus and the taking of leave must have the prior approval of the relevant Line Manager. Public Holidays are granted in accordance with the provisions of the Organisation of Working Time Act, 1997. Sick Leave Employees who have a minimum 3 months’ continuous employment with the College may be granted sick pay subject to the terms of the Public Service Sick Leave Scheme. Sick pay is contingent on full cooperation and compliance with the College’s absence management procedures. Confidentiality In the course of working in Mary Immaculate College, the person appointed may have access to or hear information concerning staff and/or students and/or the functioning and the business of the College. Such information acquired in the course of employment with the College, including any aspect of the College’s responsibilities or operations, is considered to be confidential information. On no account must information concerning students, staff or other College business be divulged or discussed except in the performance of normal duties and, unless authorised to do so, this information shall not be communicated to a third party. In addition, records must never be left in a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. Health & Safety Mary Immaculate College attaches the highest regard to the safety, health and welfare of its employees. It is the duty of each employee to take reasonable care to protect the health and safety of themselves and of other people in the workplace. Each employee must comply with all health and safety policies and procedures in operation in Mary Immaculate College and familiarise themselves with the Safety Statement. Employees are obliged to wear any PPE (Personal Protective Equipment) that they may be provided with and no person shall intentionally or recklessly interfere with or misuse any appliance, protective clothing or other equipment provided in the workplace for health and safety purposes. Employees are statutorily and legally obliged to ensure that any accidents or incidents which may occur are reported promptly to the Health and Safety Officer on the MIC Accident/Incident Report Form.
Uber Eats Coordinator
About the Role We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our Merchant Expert team.This is not a typical reactive support role, you’ll take ownership of merchant relationships, anticipate issues before they arise, and go the extra mile to ensure exceptional outcomes. You’ll handle high-impact situations, including escalations from account managers and complex restaurant ownership changes, with confidence and care. Success in this role means picking up the phone before problems escalate, driving retention with strategic outreach, and finding win-win solutions that strengthen partnerships. We want someone who thrives on solving challenges, communicates with clarity, negotiates effectively, and takes pride in exceeding merchant expectations. What You'll Do Escalation Management: . Act as the POC for merchant escalations from account managers. Take full ownership, investigate, find root causes, and resolve complex issues effectively. This includes both outbound and in some cases possible inbound calls to resolve issues. Collaborate: cross-functionally with Central and Ops teams and AM’s to resolve merchant/process issues and drive satisfaction Change of Ownership Process & Proactive Account Management: Own the end-to-end process for restaurant change of ownerships. This includes: Initiating contact with the new and previous owners . (call to explain COO process and set correct expectation regarding timeline & comm) Collecting, verifying, and processing all necessary legal and financial documentation in a timely manner. Coordinating with internal teams (e.g., Legal, Finance, Onboarding) to ensure a smooth transition. Proactively managing communication with all parties to prevent delays and provide status updates. Handle all interactions with merchants in an account management style, focusing on building long-term relationships and ensuring their continued success on our platform. Utilise outbound calls as a primary tool to ensure high-touch service, confirm satisfaction, and expedite the return of documents and completion of tasks. Anticipate merchant needs and proactively offer solutions before issues are reported. Basic Sales & Churn Management: Apply basic sales training to identify opportunities to upsell or cross-sell additional products and services to merchants during interactions. Utilise basic churn management training to identify at-risk merchants and implement strategies to retain them, particularly during periods of transition or high-stress escalations. Address and resolve concerns that could lead to merchant churn, turning negative experiences into positive outcomes. Documentation & Reporting: Maintain meticulous records of all merchant interactions, ownership changes, and escalation resolutions in Bliss/Salesforce Provide clear, regular updates to account managers and leadership on active cases. Surface patterns and recurring issues to improve processes and enhance our product offering. Basic Qualifications Minimum of 6 months experience in a customer service, account management, or merchant support role. Minimum 6 months experience in Delivery LoB Exceptional verbal and written communication skills with a professional and empathetic tone. Outstanding work ethic, attention to detail and curiosity Ability to adapt to a constantly evolving fast-paced environment Speed, resourcefulness, and go-getter attitude. Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners Preferred Qualifications Proven experience handling complex, escalated customer issues with successful outcomes. Demonstrated ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Strong problem-solving and analytical skills, with the ability to troubleshoot issues independently and take initiative to find effective solutions. Comfortable using outbound calls to build relationships and meet goals. Work well with others, sharing knowledge and ideas to improve processes, enhance user experiences, and create a better work environment.
Day Activity Facilitator
Corlann Limerick Applications are invited for the following positions Day Activities Facilitator Location: Limerick City & West Limerick Permanent Full Time, part time and fixed term contracts available. Positions are availbale in Autism specific units as well as general ID services Basic Instructor 13-point scale €35,432 - €51,373 (pro-rata) There will be a supplementary panel formed for all Day Activity Facilitator posts within Corlann Limerick from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Working with Corlann Working with us means you will be joining an organisation that supports people with intellectual disabilities to be valued citizens in their local community, to have ordinary life experiences and to be closely connected to family and friends. We require bright ambitious individuals who have a positive attitude towards working with persons with an intellectual disability and who are committed to ensuring that our persons supported lead as normal and enjoyable a life as possible. In return for this dedication and commitment we offer the following: · Competitive Rates of Pay · 22 days Annual Leave · Defined Benefit Pension Plan · Flexible Working Hours · Full Training provided · Full & Part-Time Work · Career Progression · Sick Leave · Employee Assistance Programs The role of an Instructor You will work as a member of a team and will participate in the development and implementation of appropriate programmes suitable to the individual needs and abilities of people supported by the services. The prime consideration at all times must be for the welfare and wellbeing of the service user. This position requires a high degree of professionalism. You must have the ability to work with people who have a learning disability and must believe that that person has the right to live and participate in the community equally with other people. The position requires competence in conflict resolution and the ability to understand and empower people with sometimes quite divergent points of view. Essential Closing date for receipt of completed applications is Sunday 1st March 2026 Corlann is an Equal Opportunities Employer
