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Remuneration The salary scale for the post is (01/02/2026): €57,898 - €59,278 - €60,963 - €64,126 - €66,017 - €68,372 - €70,734 LSIs Our Mission Our mission is to ensure that the people of West and North West: • are supported by accessible health and social care services to live healthier lives, • have access to safe, high quality, compassionate, and integrated care, delivered by highly skilled and valued staff, • can be confident that we will deliver the best health outcomes and value through a culture that supports continuous improvement, excellence in clinical practice, teaching, research and innovation Our Values The HSE's values of Care, Compassion, Trust and Learning influence everything the Health Regions do. All HSE Health Regions encourage a culture where all staff live by these values every day, as they interact and deal with colleagues and members of the public. Reporting Relationship The post holder will report to the Catering Manager. Key working relationships In execution of their role, the post holder will develop effective working relationships with current catering team as follows: • Facilities Manager • Catering Manager • Catering Officer Grade I • Executive Chef • Catering Supervisors • Chefs • Catering Assistant To work with other Service Managers and Clinical Nurse Managers within Letterkenny University Hospital as required. To work closely with Dietitian and Speech and Language Therapists within Letterkenny University Hospital. To work closely with external suppliers and consultants as required. Please note that the above list is not exhaustive and key working relationships will change over time. Purpose of the Post Provide day to day management of the Catering Service and other areas as required within Catering Department, Letterkenny University Hospital, St. Conal’s Hospital and external units. Principal Duties and Responsibilities Professional • The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree. • Maintain throughout the hospital awareness of the primacy of the patient in relation to all hospital activities. • Performance management systems are part of role and you will be required to participate in the Group’s performance management programme. The Catering Officer Grade I will: • Supervise and manage all catering activities to ensure that all patients, staff and public receive the correct meal at proper temperature, quality and time. • Assume full responsibility for the running of the Catering Department in the absence of the Catering Manager. • Take responsibility for other areas of the Catering Department (Restaurant, Wards or CPU) in the absence of Catering Officer Grade I of that area. • Liaise with other Catering Officers, Executive Chef, Supervisors and Clerical Officers as required on a daily basis. • Provide returns and information to CPU and the Finance department as requested. • Liaise with department heads and other services in relation to all aspects of catering service to patients. • Ensure that standards of service are maintained and all aspects of HACCP are fully implemented including ongoing staff training courses with the EHO Education Sector. • Assist in the identification and development of key performance indicators (KPIs). • Drive and promote a Performance Management Culture. • Ensure that the ordered foodstuffs and other materials delivered to the Catering Department are of the nature, substance and quality set out in contracts. • Be responsible for devising and implementing the menu cycle in conjunction with Catering Officers, Executive Chef and Dietetic Team. • Investigate patient/customer complaints and adhere to complaint procedure. • Ensure the economical use of equipment and non-food materials within the department. • Be actively involved in introducing systems/change to reduce general waste and food waste. • Attend training courses when required. Supervision of Staff The Catering Officer Grade I will: • Direct, control and organise all staff within your direct span of control and ensure the required operational standards are achieved and maintained. • Prepare and maintain rostering arrangements. • Carry out performance management discussions with all staff on a regular basis. • Assist with the training of staff reporting to them in order to help staff perform their duties and to monitor and record same. • Assist in the induction of new staff. • Maintain good communications between management and staff. • Ensure that staff comply with the hospital policies, procedures and guidelines. • Co-operate and work as a team with all other catering supervisors and managers. • Promote a professional image and ensure staff attend work on a regular basis and in a timely fashion. • Be responsible for ensuring that adequate staffing levels are available within the Catering Department. • Advise and assist with recruitment of catering staff including participation on interview boards. • Implement and assist in the development of training and induction for staff and identify training needs. • Deal with staff queries regarding pay, rosters etc. • Perform a management role in grievance/disciplinary procedures and other industrial relations issues. • Review on a regular basis sick leave of staff and take corrective action as appropriate. Financial The Catering Officer Grade I will: • Assist the Catering Manager with financial information on a monthly basis or as required. • Monitor resources within the Catering Department i.e. personnel, provisions and equipment. • Supervise cash receipts, lodgement daily records and ensure these records are up to date as required. Hygiene and HACCP The Catering Officer Grade I will: • Monitor HACCP system on a daily basis and ensure hospital policies and statutory regulations are being implemented. • Carry out audits of area of responsibility ensuring catering department complies with all HACCP, HIQA, hospital policies and statutory regulations. • Check meals for quality, quantity and presentation. • Ensure proper portion control is observed and that meals are properly presented. • Observe and monitor work practices of staff to ensure correct hygiene practices are adhered to at all times. • Ensure that all staff are aware of HACCP procedures/controls and are acting accordingly. • Ensure proper work practices are adhered to in relation to food handling and food safety. Health and Safety The Catering Officer Grade I will: • Be fully conversant with Health and Safety at Work and ensure that staff under their direct control are fully aware of their responsibilities under the law and comply with all safety regulations. • Report and take necessary action in the event of an accident, fire, stock damage or unfit food and complete necessary reports. • Ensure incident report forms are completed and report any accidents to Catering Manager. • Ensure effective safety procedures are in place to comply with Health, Safety and Welfare at Work Act. • Be responsible for monitoring health and safety within the Catering Department. • Ensure staff receive proper training in Fire Safety. • Ensure staff are provided with and wear full uniform and personal protective clothing including footwear. • Ensure equipment and work areas/practices are safe and maintained regularly. • Ensure safety statement is updated and safety audits are performed regularly. • Have a working knowledge of HIQA standards and comply with associated HSE protocols. • Support and actively participate in sustainable energy, water and waste initiatives. Information Technology The Catering Officer Grade I will: • Operate existing or new technology as appropriate. • Be aware of modern developments within the industry and assist in introduction of new technologies. General Conditions • Employees must attend fire lectures periodically and must observe fire orders. • All accidents within the Department must be reported immediately. • Infection Control Policies must be adhered to. • In line with Safety, Health and Welfare at Work Act 2005 all staff must comply with safety regulations and audits. • Smoking within the Hospital Building is not permitted. • Hospital uniform code must be adhered to. • Provide information that meets the need of Senior Management. Risk Management, Quality, Health and Safety • Adequately identifies, assesses, manages and monitors risk within area of responsibility. • Have working knowledge of HIQA Standards and comply with HSE protocols. • Support sustainable energy, water and waste initiatives. Education and Training • Engage in the HSE performance achievement process in conjunction with Line Manager and staff as appropriate. The above job description is not intended to be a comprehensive list of all duties involved. The post holder may be required to perform other duties appropriate to the post. Service needs may dictate additions or modifications from time to time. Eligibility Criteria Qualifications and/or experience Statutory Registration, Professional Qualifications, Experience etc. Eligible applicants will be those who on the closing date for the competition: (i) Hold a Bachelors of Arts NFQ Level 7 in Hospitality Management awarded by Technical University Dublin OR (ii) Hospitality Studies (Higher Certificate) Level 6 awarded by Munster Technical University OR (iii) A Diploma in Dietetics OR (iv) An equivalent qualification OR (v) Be currently employed in the HSE or funded agency as a Catering Officer AND (vi) Candidates must have at least three years satisfactory experience in direction and control of catering arrangements for an institution catering for minimum 200 persons per day OR (vii) At least five years satisfactory experience in direction and control or assisting in direction and control of catering arrangements for an institution catering for minimum 200 persons per day AND (b) Candidates must have requisite knowledge and ability for proper discharge of duties. Health Candidates must be fully competent and capable of undertaking duties and be in a state of health suitable for regular and efficient service. Character Candidates must be of good character. Post Specific Requirements • Demonstrate experience working in a HACCP environment. • Experience supervising staff in hospital or hospitality setting catering for 200 or more. • Experience managing food safety systems at accredited level. Other Requirements • Computer skills including Excel, Word and Outlook. • Experience of training and inducting staff. • Access to transport. • May be required to take up duty within 3 months of offer. • Full clean driving licence may be required. Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss or British citizens OR (ii) Non-EEA citizens with permission to reside and work in the State Skills, Competencies and Knowledge Candidates must demonstrate: • Knowledge of HACCP, HIQA, Health and Safety. • Knowledge of catering operations and menu planning including IDDSI Framework. • Ability to use Microsoft Office and ICT systems. • Ability to plan and manage workload and meet deadlines. • Commitment to quality service and continuous improvement. • Problem solving and decision making ability. • Leadership and teamwork skills. • Excellent communication and interpersonal skills. Tenure The current vacancy is permanent and whole time. A panel may be created for future vacancies. Working Week Standard weekly working hours are 35 hours per week. Hours may vary between 8.00am and 8.00pm over seven days. Annual Leave Annual leave will be confirmed at contracting stage.
Catering Officer
Remuneration The salary scale for the post as at 1st February 2026 €52,235 €53,798 €55,391 €57,021 €58,659 €60,569 €62,485 LSIs New appointees to any grade start at the minimum point of the scale Incremental credit will be applied for recognised relevant service in Ireland and abroad Department of Health Circular 2/2011 Incremental credit is normally granted on appointment in respect of previous experience in the Civil Service Local Authorities Health Service and other Public Service Bodies and Statutory Agencies Key working relationships The Catering Officer Grade II serves in a middle management operational role acting as a crucial link between senior management clinical staff and the wider catering team The Post Holder will be responsible for overseeing daily food service ensuring strict adherence to HACCP and nutritional standards and maintaining high quality service for patients and staff Purpose of the post To support catering management in the overall management of catering services To direct evaluate and supervise the catering operation on the Hospital campus To deputise for the Catering Manager where appropriate To implement monitor and audit food safety standards to ensure compliance with all current legislative specifications Principal duties and responsibilities The Catering Officer Grade II will Catering Services Be responsible for the provision of a high quality catering service to all residents and service users Develop good customer relations including surveying customer opinions Be responsible for the organisation of catering facilities including continuous menu planning in conjunction with the Chef I Chef II to incorporate variety and choice of suitable foods to meet the nutritional needs and personal requests of all service users specialised diets functions and the introduction of new menus as appropriate for patients and staff in conjunction with the Chef I Chef II Liaise with Dietitians Speech and Language Therapists Nursing staff and the wider Multi Disciplinary Team as required in relation to all aspects of catering services to patients Ensure catering services are operated within budget Participate in internal external audits and other accreditation initiatives as may be required Manage corrective actions and recommendations arising from internal external audits Ordering food and overseeing food deliveries to ensure that only superior produce is accepted as per specification Maintain all appropriate records and management information reports required Provide leadership throughout the catering service to meet the standards required in keeping with best practice HSE Policies and legislation Quality of Service Gather information from the wards in relation to patients meals stock management food waste deal with customer queries and complaints when appropriate and compile reports for the Catering Manager Ensure that standards of service are maintained and all aspects of HACCP are fully implemented including ongoing staff training courses Ensure that all meals are prepared on schedule for patients and staff and are within nutritional and dietetic control guidelines Lead on change ensuring safe efficient and effective use of all resources Develop and implement where necessary the policies and procedures associated with best and safe practice and monitor compliance with these practices Walk the Floor during service periods to ensure that excellent levels of service are being delivered as standard Manage the quality and hygiene of the food cycle from preparation through to delivery including presentation Hygiene and HACCP Check that all areas are kept clean in hygienic conditions and monitor cleaning schedules Ensure that all principles of HACCP are checked on a daily basis and weekly audits are carried out to test the effectiveness of the system Administer the HACCP system in the kitchen and other areas in conjunction with the Senior Chefs and with each member of staff Ensure that all staff are aware of HACCP procedures controls and are acting accordingly Liaise with contract cleaning companies to ensure that specified standards are maintained and that the terms of the contract are satisfactorily met Manage food storage standards Ensure that all HACCP documentation is being completed daily by all relevant staff and that full traceability for all foods is evident within the documentation Be competent in HACCP record storage filing and efficient retrieval for inspection purposes Health and Safety Ensure that all staff are provided with and wear full uniform and personal protective equipment including footwear Ensure that equipment and work areas practices are safe and are fully risk assessed Ensure that maintenance is carried out in a timely and regular fashion and escalate as appropriate Report and take necessary action in the event of fire an accident stock damage and unfit food and complete the necessary documentation reports Comply with the cash handling procedures as agreed Ensure all staff are fully aware and adhere to Fire Safety Smoking Policy and Health and Safety Regulations Take necessary steps to ensure the security of all equipment utensils stores and offices Arrange courses in fire safety manual handling food hygiene and other relevant processes in conjunction with the Catering Manager Keep the safety statement updated and carry out safety and cleaning audits to ensure that health and safety standards are maintained Have a working knowledge of the Health Information and Quality Authority HIQA Standards as they apply to the role for example Standards for Healthcare National Standards for the Prevention and Control of Healthcare Associated Infections Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role Support promote and actively participate in sustainable energy water and waste initiatives to create a more sustainable low carbon and efficient health service Risk manage all aspects of the services and control the identified risks within your scope or escalate as appropriate Keep risk assessments and ensure the Hospital specific safety statement is updated for the Catering Department and carry out safety audits to ensure Health and Safety standards are maintained Ensure all chemicals are safely stored and managed within the Catering Department Management and Supervision of Staff Supervise and liaise with all Catering staff and the Chef I Chef II in the department Ensure in conjunction with the Senior Chefs and Catering Manager that sufficient staff are available each day on all shifts to provide proper services Ensure that all catering staff are adequately trained to provide a high quality service to all customers Maintain good communications within the department and encourage good employee relations including ensuring that staff are aware of and comply with all relevant personnel procedures and code of conduct Deal with matters of staff discipline in accordance with the hospital Grievance Procedure Keep the Catering Manager informed in relation to staff grievances discipline issues and staff welfare issues as appropriate Be responsible for the monitoring and controlling of staff entitlements to leave completing timesheets absenteeism reports and sick leave records and returning them to the appropriate departments Information Technology Be aware of modern developments within the industry and assist in the introduction implementation of new updated technologies Operate existing new updated technology as appropriate The above Job Description is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him or her from time to time and to contribute to the development of the post while in office Eligibility criteria qualifications and experience Candidates must have at the latest date of application Statutory Registration Professional Qualifications Experience etc Eligible applicants will be those who on the closing date for the competition hold the Bachelors of Arts NFQ Level 7 in Hospitality Management awarded by Technical University Dublin or Hospitality Studies Higher Certificate Level 6 awarded by Munster Technical University or a Diploma in Dietetics or an equivalent qualification or be currently employed in the HSE or funded agency as a Catering Officer and have at least one year satisfactory experience in the direction and control of catering arrangements for an institution or other establishment catering for a minimum of 200 persons per day or have at least two years satisfactory experience in the direction and control or assisting in the direction and control of catering arrangements for an institution or other establishment catering for a minimum of 200 persons per day and have the requisite knowledge and ability including a high standard of suitability and management ability for the proper discharge of the duties of the office Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service Character Each candidate for and any person holding the office must be of good character Post specific requirements Demonstrate depth and breadth of experience working in a HACCP Hazard Analysis and Critical Control Point environment as relevant to the role Experience in a leadership and team management supervising staff role Other requirements specific to the post The successful candidate will be required to work the agreed roster arrangements advised by the Line Manager Flexibility in regard to roster arrangements will be required Additional eligibility requirements Citizenship requirements Eligible candidates must be EEA Swiss or British citizens or non European Economic Area citizens with permission to reside and work in the State Skills competencies and knowledge Candidates must demonstrate professional knowledge and experience planning and organising skills commitment to quality service flexibility judgement innovation leadership teamwork communication and interpersonal skills
Staff Nurse
Avista is a person-centred, rights-based organisation that is dedicated to improving the lives of children and adults with disabilities. We provide a wide range of services including Day, Residential and Respite supports to both children and adults in various locations across Dublin, Limerick and North Tipperary. Avista is looking for candidates who are committed to supporting people with Intellectual Disabilities and their families, in a person-centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. . JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: STAFF NURSE SAN JOSEPH RESPITE HOUSE CHILDREN’S SERVICES, LIMERICK PERMANENT FULL-TIME CONTRACT (37.5 Hours Per Week) & SPECIFIED PURPOSE FULL-TIME CONTRACT (37.5 Hours Per Week) Salary: € 37,788-€ 56,032* (lsi) *Salary subject to Relevant Public Sector Experience . REF:96094 Avista provide Residential and Day Services to people with Disabilities. San Joseph Respite House offers overnight respite services to children with complex disability needs. We are looking for enthusiastic candidates who are committed to supporting children with disabilities and their families, in a child and family centered, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. This post will include working as part of a team and working varied hours to a roster as this service operates 7 days/nights a week. Essential: · Have up to date NMBI Registration. · Experience in working in the area of intellectual disability. Applicants should possess Level 1 behavioural competencies of Avista competency framework. Why work with us? Excellent Career Progression Opportunities. Comprehensive Pension Scheme Supportive and innovative working environment. Generous annual leave entitlement Paid Maternity Leave & Sick Pay scheme Bike to work Scheme Tax Saver Travel Scheme Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Baerbel Schlueter, Children Services Manager Limerick Region, Tel: 086-8357107 or email: bschlueter@avistaclg.ie Closing date for receipt of applications 24th April 2026. Avista reserves the right to close the competition early should a sufficient number of applications be received. “A panel may be formed from which future positions may be filled across the Limerick service.” Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.
Placement Admin Assistant
Dublin City University is a leading innovative European University with a mission to “transform lives and societies”. DCU ranks as one of the world’s Top 350 Universities, Times Higher Education, and is proud to be Ireland’s No. 1 Young University. The University is known for the “transformative student experience” it offers, and is also recognised for its impact in addressing global challenges in collaboration with national and international stakeholders. Overview of DCU Placement DCU Placement includes work/industrial placements (INTRA), (INtegrated TRAining), and international mobility placements (for staff and students). INTRA work placements have been a defining characteristic and an integral part of a large proportion of undergraduate programmes at DCU since its foundation. Recognising the very substantial contribution that placement makes to the personal and professional development of students, the University has made a strategic commitment to enhance work placements and make them available to a wider range of undergraduate programmes. DCU Placement facilitates and assists accredited placement in enterprise and academic settings, both nationally and internationally, and has oversight of professional, and clinical placement activities. The DCU Placement team works closely with DCU Faculties and Schools, Academic Programme leads, and central assistance units (such as Careers Service, Registry, Fees, DCU Global, Student Support & Development), external placement partners and stakeholders. The DCU Placement team is student facing. Role Profile The DCU Placement Administrative Assistant role will be assigned to both the INTRA and International Mobility functions in DCU Placement. The role will report to the Director of Placement with a dotted line to the INTRA Manager and International Mobility Manager for the administration and implementation of the University’s work placement programme “INTRA” (INtegrated TRAining) and International Mobility administration. The Administrative Assistant position is a critical role in the process and is fundamental to the provision of the service to students, partners, academic tutors, employers, and internal DCU colleagues and external partners. The DCU Placement Administrative Assistant will provide a professional and comprehensive service in support of a range of activities including Erasmus+, student Exchange and management of inter institutional agreements, staff mobility, Tutor visits, INTRA student report administration, and operational tasks associated with the INTRA programme. The successful individual will be a motivated self-starter. The areas they will assist are multifaceted in nature across both International Mobility and INTRA. Principal Duties and Responsibilities The duties and responsibilities of the position include, but are not restricted to, the following: • Administration of the INTRA module assessment processes, including end of placement report, tutor visit programme, and employer survey. • Organisation and management of the process of student report submission at the appropriate time for each degree programme. • Liaise with Faculty and Schools re: organisation of the tutor visit process for degree programmes. • Produce periodic reports in a timely manner aligned with DCU Placement needs and cascade throughout Faculty & Registry as required. • Review, update, and improve administrative processes and Standard Operating Procedures (SOPs), contributing to quality enhancement initiatives. • Provide front-line assistance for queries and promote positive experience for DCU students doing this in a timely manner. • Partner with academic and professional colleagues to design, plan, and implement assistant services for outgoing and incoming mobility participants (students and staff). • Act as a generalist resource for Erasmus+ KA131 and KA171 mobility processes, Exchange, and Study Abroad programme. • Contribute to process improvement projects and maintain accurate records on University systems, including managing data through the Erasmus+ Beneficiary Module, MoveOn, and InPlace platforms to track placements, funding support, partnerships, and generate reports for decision-making and compliance. • Liaise with Faculty Academic Coordinators and internal stakeholders across faculties and central offices to ensure appropriate assistance for accredited mobilities. • Plan, prepare, and manage events such as open days, webinars, workshops, awards, expos, and other promotional activities. • Assist Placement colleagues and, when necessary, oversee delegated tasks. • Undertake required training to assist professional development. • Any other duties that may be assigned from time to time by the Director of Placement or their nominee(s). Qualifications and Experience Requirements: • Candidates must have a primary degree or equivalent (NFQ Level 7) plus 2 years relevant post qualification experience. • Excellent organisational and administrative skills with experience in co-ordinating company or institution wide projects including attention to detail. • Demonstrable experience of flexibility and adaptability. • The ability to supervise projects and work effectively as part of a wider administrative team with the capacity to identify key issues and propose solutions in a timely manner. • Excellent IT and computing skills with experience of large complex databases and collation and presentation of data using reporting tools. • Excellent written, communication and interactive skills. • The ability to engage effectively across a wide range of Faculties and professional support units, building and maintaining strong working relationships. • Excellent social and communication skills applicable across students, staff and external stakeholders at all levels. Desirable Criteria: • Knowledge of Agresso or other accounting platform(s) will be an advantage. • He/she will have the ability to gather and review relevant information and data from a range of sources and to make informed decisions quickly and effectively. • Effective in managing their workload and delegating tasks to assist staff. Strives for continuous improvement of processes to maximize quality and efficiency. • Have a proven track record in administering multifaceted processes and operations in a complex or large-scale organisation, preferably in a higher education environment, and ideally within an international support function. Salary Scale: Professional 4 - €44,669 - €65,331 Appointment will be commensurate with qualifications and experience and in line with current Government pay policy. Closing date: Thursday, 16th April 2026
Verification Officer
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability. SGS’s Industries and Environment services help businesses ensure safety, sustainability, and compliance through testing, inspection, certification, and consulting—supporting sectors from manufacturing to infrastructure and environmental management Job Description
Verification Officer Team Lead
Company Description SGS is the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for quality and integrity. With more than 93,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We deliver global service with local expertise, to market leading clients across 10 different industries worldwide. Job Description We are looking to recruit a Verification Officer Team Lead to work in our Cork NDLS Centre on a full time contract. This Agent Network is part of the National Driver Licence Service which SGS Ireland is delivering on behalf of the Road Safety Authority (RSA). The successful candidate will be expected to process driving licence applications, which includes; customer registration, verification, authentication and payment processing activities. To process applications within a defined time frame ensuring the highest standards of customer service are achieved. Qualifications Leaving Certificate and/or FETAC 5 skills certificate or greater Additional Information 12 month fixed term contract This will be an immediate start. Use of a car and a full clean driving license is an advantage. Full training will be provided.
Human Resources Officer
SALARY SCALE: Grade IV €36,109 – €55,463* New entrants to the public service will commence at the first point on the scale. Role Profile The Nursing and Midwifery Board of Ireland (NMBI) is the regulatory authority for nurses and midwives in Ireland. Its statutory role is the protection of the public through the promotion of high standards of professional education, training, practice, and conduct. NMBI fulfils this mandate by ensuring that nurses and midwives maintain the standards expected of the professions and that the public can have confidence in the regulatory system governing their work. NMBI is now seeking a HR professional to contribute to a broad and varied Human Resources function within a high-performing and values driven function. The post holder will report directly into the NMBI HR Manager and will contribute to the effective operation of core Human Resources activities, including policy administration, workforce processes, pension and reward administration, learning and development coordination, recruitment support and employee engagement activities. The successful candidate will work closely with the HR Manager in the implementation of a high quality and compliant end to end Human Resources service. The post holder will provide coordinated operational support across key Human Resources workflows, ensuring accuracy, governance compliance and consistency in the execution of all related processes. The role requires exceptional organisation, attention to detail, reliability and the disciplined application of established procedures, public service requirements and statutory obligations. Principle Duties and Responsibilities HR Daily Operations and Service Delivery • Monitor HR and recruitment mailboxes and respond to related first-tier queries in a timely manner. • Provide first-line HR support to employees and escalate complex queries to the HR Manager as appropriate. • Maintain HR Personnel Files to a high standard of accuracy and confidentiality. • Support payroll administration through accurate data input and coordination with Finance. • Support the delivery of scheduled internal HR communications (ie wellbeing, training, staff updates etc). • Support the maintenance and ongoing accuracy of the NMBI’s Time and Attendance System by ensuring staff records, leave balances and clockings are consistently updated and approved. • Monitor and address time and attendance related queries in a timely manner, escalating issues as appropriate to the HR Manager. Pension Administration • Maintain accurate scheme member records. • Assist in the preparation and issuance of Annual Benefit Statements, including verification of service history, contribution data and referable amounts. • Process administrative requirements for retirements, leavers and transfers, including completion of statutory forms and accurate submission of required data. • Support annual compliance reporting, internal audit requests and data returns through maintenance of updated pension registers, logs and supporting documentation. Learning and Development • Coordinate the full Learning and Development administrative cycle, including scheduling, provider liaison, logistics and documentation, ensuring all materials are complete for approval by the HR Manager. • Maintain an accurate Learning and Development register, monitor statutory and organisational training obligations and ensure timely notification, tracking and completion of all training requirements. • Compile training needs information, consolidate staff requests and prepare structured recommendations and reports for review by the HR Manager. • Manage operational engagement with training providers within defined financial and procurement parameters, subject to direction and approval by the HR Manager. • Prepare all Learning and Development communications, records and governance documentation to an audit ready standard for formal approval. HR Projects • Support the delivery of ad hoc HR projects under the direction of the HR Manager, including maintaining documentation, tracking and administrative coordination. • Contribute to process reviews by compiling data, mapping current workflows and supporting the implementation of approved process enhancements. • Assist in the development and roll-out of organisational initiatives including policy updates, digitisation activities and employee engagement actions. • Maintain accurate project records, schedules, task trackers and reporting templates to ensure transparency and audit readiness. • Provide administrative support for cross-functional working groups, ensuring appropriate preparation of materials, follow-up actions and information governance standards. Policy and Compliance • Assist with reviewing and updating all HR policies and procedures in the staff handbook, in line with Irish legislation and HR best practice. • Ensure HR documentation i.e. policies, SOPs, forms etc are compliant, up to date, appropriately stored and accessible to all members of staff. • Assist the HR Manager with audits requests as required. Recruitment • Provide support across all recruitment stages in line with public service requirements and NMBI Recruitment and Selection Policy. • Assist with coordination of applications and scheduling of interviews. • Issue standard communications to candidates as directed by the HR Manager. • Support the preparation and processing of onboarding documentation. Essential Criteria, Qualifications and Experience • CIPD accreditation in Human Resource Management is required. • Minimum of 2 years’ experience in a fast-paced HR environment. • Excellent administrative and organisational skills with strong attention to detail. • Excellent working knowledge of MS Office to include advanced level skills in MS Teams, Outlook, Word and PowerPoint and at least intermediate level skills in Excel. • Excellent writing skills. • Excellent interpersonal skills with the ability to engage effectively and appropriately with relevant stakeholders. • Comfortable working with confidential information and handling sensitive information in an appropriate manner in line with GDPR. • Be solution orientated with ability to positively contribute to change initiatives. • Ability to work within a team environment and be self-motivated. • Proven ability to multitask, manage competing priorities and meet deadlines. • Flexible and adaptable with a willingness to learn and take on new challenges. • Proactive, self-starting attitude with a commitment to continuous improvement. Desirable Criteria • Experience of working in a regulatory, public sector, or unionised environment. • Knowledge of Irish employment legislation and public sector HR practices. • Familiarity with HR systems and digital records management. Conditions of Service General The appointment is subject to the Nurses and Midwives Act 2011 (as amended), the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service and the Department of Public Expenditure and Reform. Tenure Permanent (Full-Time) Subject to a probationary period. Location Offices of the Nursing and Midwifery Board, 18/20 Carysfort Avenue, Blackrock, Co Dublin, A94 R299 / Blended working options are available. Salary Grade IV €36,109 – €55,463* New entrants to the public service will commence at the first point on the scale. Annual Leave The annual leave allowance will be 27 working days a year, excluding the usual public holidays. Superannuation and Retirement The terms of the Single Public Service Pension Scheme will apply to this appointment. The minimum age at which pension is payable is set, initially at 66 years. Retirement is compulsory on reaching 70 years of age. Contract Arrangements A contract will be offered on the terms and conditions determined by the NMBI Board, with the consent of the Minister for Health/Department of Public Expenditure and Reform. Blended Working Arrangements As an employer, NMBI operates a blended working policy that facilitates access to remote working options having regard to work-life balance/integration, mental health, and the need for a safe and productive working environment. NMBI’s patterns of blended working include two days a week in the office location, or attendance at other locations as required. Candidates' Obligations Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned • Be suitable on the grounds of character • Be suitable in all other relevant respects for appointment to the post concerned If successful, they will not be appointed to the post unless they: • Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed • Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Candidates in the recruitment process must not: • Knowingly or recklessly provide false information • Canvass any person with or without inducements • Interfere with or compromise the process in any way.
Clerical Officer
About This Role Role Purpose The Clerical Officer role provides essential operational, administrative, and secretarial support across An Coimisiún. The role includes supporting projects with budgetary and stakeholder responsibilities while delivering a high-quality, timely, and professional service. While routine tasks are central to the role, flexibility is required to respond to evolving organisational needs. Clerical Officers also support data, file, and knowledge management. About the Division The Platform Supervision and Investigations division's main function is to supervise digital services in Ireland and enforce the Digital Services Act ("DSA"), Terrorist Content Online Regulation and Ireland's Online Safety Code. It consists of four Supervisory teams, an Investigations team and a Regulatory Operations team which help determine regulatory strategy. The User Complaints team also sits in this division and is responsible for receiving complaints against service providers for alleged infringements of the DSA. The mission of the Platform Supervision and Investigations division is to understand the services and operations of the organisations that Coimisiún na Meán regulates, and to hold regulated entities to account. This includes monitoring compliance with regulatory obligations, resolving issues voluntarily when appropriate, handling user complaints and taking formal compliance action when warranted. Key Responsibilities The Clerical Officer role is a key support role providing operational and administrative support across the organisation. As Clerical Officer, your responsibilities will include: • Providing general administrative assistance to the team you are appointed to, including preparing correspondence and assisting with organising, filing and recording documentation • Assisting in the implementation of operational work activities, supporting managers and other colleagues • Organising travel arrangements for team members • Collating data/information for reporting, and report-writing • Providing high-quality customer service, responding to queries and providing information • Processing and handling queries from the public • Data and file management, in line with the An Coimisiún's policies and requirements • Organising meetings and taking meeting minutes The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review. About You Experience, Skills, Knowledge & Qualifications Essential Criteria • Relevant clerical/administration/customer service experience • Strong interpersonal skills and ability to work on own initiative • Excellent attention to detail • Strong Microsoft Office skills • Commitment to delivering quality work • Willingness to learn and to develop skills, knowledge and expertise • Ability to work effectively within a team environment Desirable Criteria • Experience in the Irish public sector, particularly in a regulatory environment • Fluency in or a working knowledge of the Irish language Key Information Benefits, Package & Pay This position is offered on a Permanent basis. Full time, 35 hrs per week Annual Leave: 22 days per annum The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office. Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20. This position is graded at the Clerical Officer scale. Successful candidates will be appointed on the first point of the scale.
Executive Officer
Role Purpos The purpose of this role within the relevant business unit and for HIQA as a whole: The post holder will work as part of the Registration Team within the Regulation Directorate to support the work of the Directorate. The remit of this role encompasses administrative duties, project support, internal and external stakeholder engagement, and the execution of quality activities specific to the work of the Registration Team. The successful candidate will also support the Registration Programme Coordinator in the line management of Clerical Officers including task allocation, training delivery and solution identification. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of every day work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together. Common Tasks Team Member • Seek clarity on the tasks associated with own role • Complete tasks in compliance with policies and procedures • Adhere to relevant legislation, standards and internal audits • Fulfil any mandatory or professional competency requirements • Maintain confidentiality and a professional approach • Raise any concerns in relation to workplace health and safety • Actively identify learning needs and development opportunities • Actively contribute as a team member • Follow direction and take on new and different tasks • Set and achieve performance goals that contribute to HIQA strategy • Regularly seek feedback to meet performance expectations and goals Common Tasks Manager Team management: • Set clear strategic direction and action plans for direct reports • Build team cohesion and cultivate an engaged, productive environment • Undertake regular coaching, performance feedback and development conversations with direct reports • Ensure direct reports access appropriate training and development • Plan for and manage recruitment activity and vacant roles • Manage staff retention and attrition effectively Operational management: • Contribute to business planning and knowledge management • Forecast and manage resources in line with available budget • Ensure that policies and procedures in area are current and adhered to • Ensure compliance with workplace health and safety standards • Meet audit requirements and ensure legislative compliance • Report on performance and relevant business measures as required • Identify risks, and develop contingency plans where necessary • Identify inefficiencies and implement improvements to work practices Role Specific Tasks The key tasks and activities associated with the role: The nature of the tasks and activities associated with the role will vary accordingly. It will involve: • Team management to include work allocation, mentoring and performance management • Carry out quality assurance and quality control checks, adopting a solution focused approach to areas of concern • Team training and competency development • Escalation point for the team in regard to quality and completeness of registration records • Ensure records are maintained in line with regulatory management system requirements • Support the response to correspondence received in line with policies and procedures • Records management of meetings/co-ordination of actions and related follow up • Coordination and development of new policies, SOPs, guidance • Support the organisation of events and meetings • Work as part of a team to support and deliver the Directorate/Pillars business plan objectives • Participate, as required, in internal quality assurance and quality improvement programmes • Undertake other duties and responsibilities as may be determined by your line manager or Registration Operations Manager • Communicate effectively with stakeholders both internally and externally The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. Qualifications The qualifications that are essential to effectively meet the requirements of the role: In determining your eligibility the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process. • Has obtained a minimum of Grade D (or post 2017 Leaving Certificate O6 grade) in at least five subjects in the Established Leaving Certificate Examination or equivalent; Or • Has passed an examination at the appropriate level within the National Framework of Qualification or equivalent which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher. The qualifications that are desirable to effectively meet the requirements of the role: • Degree qualification (Level 7 on the National Framework of Qualifications or equivalent) in a discipline deemed relevant by the Authority. Experience The experience that is essential to effectively meet the requirements of the role: In determining your eligibility the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process. • A minimum of three years’ experience working in an administrative role with at least one year’s experience in a supervisory position relevant to the post. Other knowledge and experience that are deemed necessary for the role. The candidate must be able to clearly demonstrate the following: • Excellent working knowledge of Microsoft Office suite including Word, Excel, PowerPoint and Outlook. • Demonstrate ability of completing tasks accurately in an operationally complex and busy environment. • Experience of using a document management system such as SharePoint, in line with General Data Protection Regulation (GDPR). The experience that is desirable to effectively meet the requirements of the role: • Experience of working in a regulatory environment. • Skilled knowledge of Customer Relationship Management systems. Principal Conditions of Service Probation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€38,419) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Executive Officer (PPC) €38,419 €40,360 €41,456 €43,594 €45,510 €47,364 €49,211 €51,024 €52,890 €54,749 €56,722 €58,044 €59,928¹ €62,601² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.
Quality & Safety Officer
This role will provide support to the Quality and Safety function within Family Carers Ireland. The purpose of the role is to embed a culture of continuous quality improvement within the Organisation by streamlining current systems and supporting their implementation within the Organisation. The role will also provide support to colleagues in developing quality improvement programmes at local level and reviewing / monitoring the progress within the Organisation. The individual will also communicate with and provide reports to external agencies in relation to quality within the Organisation. The ideal candidate will have the following skills and attributes: Must be educated to a Diploma Level in a Health Care/Quality & Safety related field. At least 1 years’ experience working within a Quality & Safety Department. Previous experience working in the Homecare/Social Care sector an advantage. Experience working with IT Information systems is essential. Advanced MS Office skills, especially in MS Word, Excel, PowerPoint and Outlook. Fluency in English; written and verbal. Excellent Communicator. Strong facilitation and presentation skills. Skilled in Project Planning/Management. An ability to multitask and have excellent attention to detail. Exceptional organisation and planning skills with the ability to manage multiple projects to deadlines and keep stakeholders informed. Flexibility in attitude and approach to the job. Strong and pleasant character. A willingness to help out other colleagues. A strong work ethic is essential. Full drivers licence with access to own car. Ability to meet internal and external deadlines. Awareness of confidentially and sensitive nature of the work and ability to work in a highly confidential environment. A willingness to learn and a desire to implement a culture of continuous quality improvement within the organisation. Must be a self-starter. Terms & Conditions: 12 Months Fixed Term Contract, Full Time (37 hours per week across Monday - Friday). This role will be based at Family Carers Ireland, 19 Abbey Street, Roscommon Town, Co Roscommon, F42 H264. The Corporate Services team currently work a hybrid model and work from the Tullamore Office every Wednesday. Perspective candidates may contact us for a copy of the job description or details regarding the terms and conditions of the role if they wish.
