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Overview McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience. This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays. Position Requirements: • Display Leadership and role model customer focused behaviours to delight our customers • Delivery of personalised service and connect with our customers • Lead by example • Adapt to customer needs through your team • Answer customer queries, keeping up to date with knowledge on our food and promotions • Use of initiative, confidence and problem solving when interacting with colleagues and customers • Treat all colleagues and customers with courtesy and respect. Position Attributes: You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Experience Leader
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Crew Member
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Team Leader
TEAM LEADER (Newry) Could you lead a team of Support Workers who help young people to build the skills and confidence to maintain their own homes? MACS Supported Housing Service supports young people leaving care who are aged between 16 and 21. Team Leader will work in conjunction with the Manager to lead and manage a Support Staff Team and to maintain and develop the Supported Housing Service. If you could lead a team who assist young people to build the skills and confidence to maintain their own homes and promote the protection and safeguarding of young people living at MACS, please see attached Job Description and Person specification for essential skills and knowledge required for the post and click apply to submit your CV. See attached Recruitment Guidance notes and Why Work for MACS with more information, or email hr@macsni.org if you have any further queries. CV’s submitted must demonstrate how you meet the essential criteria required for the post. Posts Available: Full Time, Permanent Posts (Newry) Salary: £28,770 per annum Benefits: MACS Pension contribution of 4% of salary; up to 41 days annual leave (including bank holidays); enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and remote working options available. Closing Date: Monday 18th August 2025 at 9:30am. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check.
Lecturer In Engineering
Permanent, Full-time (36 hours per week) The successful applicant may be required to work in any of the College’s buildings, as necessary. Job Purpose: To carry out the duties of a lecturer as set out in the Contract for Lecturers.
Quality Assurance Coordinator
Temporary -12 months, Full-time (36 hours per week) The successful applicant may be required to work in any of the College’s buildings, as necessary. Job Purpose: The post holder will be responsible for overseeing and managing organisational quality assurance and compliance issues within Belfast Met, ensuring, that the College is complying with regulatory and awarding body requirements and that the College and its employees are complying with internal and external quality assurance policies and procedures.
Marketing Officer
JOB PURPOSE: The Marketing Officer will work collaboratively with key stakeholders across the college including all five academic schools and the department of Skills, Business and Inclusion. In particular, the post holder will have lead responsibility for: SALARY/GRADE: Band 5 £31,586 – £35,235 per year
Trainer Assessor In Aircraft Manufacturing
Permanent, Full-time (36 hours per week) Successful candidates may be required to work some evenings. The post holder will be expected to work across all College campuses. Job Purpose: To train and assess the skills and underpinning knowledge necessary for students undertaking vocational qualifications. Responsible for advising management and curriculum on trends within the engineering and manufacturing sector.
Marketing Assistant
JOB PURPOSE The Marketing Assistant will be responsible for assisting in the planning, delivery and administration of a wide range of marketing activities. In particular, the post holder will have responsibility for: • Marketing and Design Support (including Campaigns, Publications, Events, Digital and PR) • School Liaison • Administrative Support • Finance Support • Reporting Support MAIN DUTIES & RESPONSIBILITIES Marketing and Design Support To provide effective and efficient support to the planning, delivery and review of a wide range of marketing activities, including but not limited to: o Campaigns and Publications Support • Provide support to coordinate and deliver direct marketing campaigns. • Provide support in the development of all college publications (e.g., Prospectus) including proofreading. o Events Support • Maintain events merchandise, databases, and records. • Input and confirm delegate registrations. • Assist at events with setup, teardown, registrations, and handling internal and external queries. o Digital Support • Provide support in uploading web and social media content. • Generate regular digital reports. • Manage and respond to social media enquiries and messages. • Support marketing and communications processes for events and recruitment campaigns. • Support content uploads to the internal intranet. School Liaison • Support Marketing Officers in developing robust marketing plans for each school. • Maintain a regular schedule of meetings and key actions across shared databases. • Provide status reports on activities as required. Administrative Support • Provide effective administrative support for all teams within the Marketing and Design Centre. • Maintain the Centre’s online filing system, ensuring up-to-date and accurate records. • Perform daily clerical duties, including: Word processing Minute taking Answering and screening phone calls Taking messages Sorting and distributing mail, email, and social media queries Copying and collating Organising meetings (room bookings, catering, travel) Other duties as necessary • Act as first point of contact for Marketing and Design Centre enquiries and signpost accordingly. • Liaise with senior staff on Centre request systems and good news story capture. • Manage coordination of College Notice Boards and Digital Signage content. Finance Support • Monitor the Centre budget and report variances. • Ensure accurate processing and authorisation of invoices and purchase orders, following College procurement procedures. • Process records related to income, expenditure, travel claims, and reports for payroll. • Order stationery, merchandise, office equipment, and other goods/services in line with procedures. • Liaise with Finance and Payroll departments when required. Reporting Support • Provide administrative support for the collation and production of Marketing and Design performance/activity reports against KPIs. • Work with team members on producing reports and trackers, including: Marketing activity reports (Events, PR, Digital, Campaigns) Admissions and Enrolment reports assessing recruitment campaign impact College-wide reports (e.g., Awards) Analytics tracking performance Development of reporting templates Team Performance • Build strong working relationships within the Marketing and Design Team to meet College marketing objectives. • Ensure high quality of all work outputs, in line with Centre standards. • Stay informed about the College, its strategic directions, products, and developments. • Assist with mentoring and supervising interns and placement students. General • Deliver excellent customer service to internal and external stakeholders. • Promote and comply with all College policies and procedures. • Support the College’s mission, values, and strategic goals. • Drive continuous improvement and foster a culture of innovation. • Represent the College at meetings and events as required. • Provide project support to Marketing and Design Team members. • Carry out other duties as assigned by the Marketing and Design Centre Manager. • Act, if required, as Fire Marshall/Warden or First Aider, subject to College policy. Personnel Specification Essential Criteria Qualifications • English GCSE at Grade C or above, OR Essential Skills Level 2 (or higher) in Communication, or equivalent. • Maths GCSE at Grade C or above, OR Essential Skills Level 2 (or higher) in Numeracy, or equivalent. • Level 3 qualification or above in a relevant discipline. Knowledge / Skills (Desirable) • Experience of carrying out marketing administrative tasks. • Experience working as part of a team to organise events and/or marketing activities. • Experience working on multiple projects. • Experience providing administrative support, including analysing data and generating reports. Competencies The competencies required for effective performance in the post are: • Planning, Prioritising and Organising • Information and Data Analysis • ICT Literacy • Innovation and Creativity • Communication and Personal Impact
