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Salary Scale: €52,240 - €62,484 Hours of Work: Monday - Friday, 35 hours per week Duties: The successful applicant will be required to: • The successful applicant may have a large, multi-level staff and will be expected to take responsibility for decision making in the section or area. • Plan and prioritise work in terms of important timescales and other resource constraints. • Participate in LOETB’s certification process for Construction Skills Certification Scheme (CSCS), to include Internal Verification, engagement with External Authenticators, and participation in Results Approval Panel meetings, as required. • Coordinate the dissemination of assessment material to relevant parties, whilst protecting and maintaining the integrity of the assessment process. • Act as point of contact for designated Approved Training Organisations (ATOs). • Provide IV training for ATOs as and when required. • Maintain an efficient and effective filing system to ensure that any and all data, records or information is readily available, as required. • Assist in the development of improved working practices in order to achieve improved service delivery. • Competently operate relevant Management Information Systems (NCSD and RCCRS). • Deal sensitively with correspondence and telephone enquiries while maintaining a high degree of confidentiality. • Conduct all work with a high level of attention to detail. • Communicate efficiently and build productive working relationships with relevant internal and external stakeholders. • Carry out lawful orders of the Chief Executive. • Carry out any other duties appropriate to the grade, which may be assigned from time to time. Personal Specification – Qualifications, Knowledge, Experience and Skills • Candidates must have the requisite knowledge, skills and competencies to carry out the role. • Proven experience conducting Internal Verification, ensuring assessment quality and compliance with standards. • High level of experience and knowledge of the administrative function. Be capable and competent of fulfilling the role to a high standard. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise. Competencies Required: The appointee to the Grade V post will be required to show evidence of the following competencies: People Management: • Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. • Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. • Values and supports the development of others and the team. • Encourages and supports new and more effective ways of working. • Deals with tensions within the team in a constructive fashion. • Encourages, listens to and acts on feedback from the team to make improvements. • Actively shares information, knowledge and expertise to help the team to meet its objectives. Analysis and Decision Making: • Effectively deals with a wide range of information sources, investigating all relevant issues. • Understands the practical implication of information in relation to the broader context in which he or she works – procedures, divisional objectives, etc. • Identifies and understands key issues and trends. • Correctly extracts and interprets numerical information, conducting accurate numerical calculations. • Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence. Delivery of Results: • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. • Constructively challenges existing approaches to improve efficient customer service delivery. • Accurately estimates time parameters for projects, making contingencies to overcome obstacles. • Minimises errors, reviewing learning and ensuring remedies are in place. • Maximises the input of own team in ensuring effective delivery of results. • Ensures proper service delivery procedures, protocols and reviews are in place and implemented. Interpersonal and Communication Skills: • Modifies communication approach to suit the needs of a situation or audience. • Actively listens to the views of others. • Liaises with other groups to gain co-operation. • Negotiates, where necessary, in order to reach a satisfactory outcome. • Maintains a focus on dealing with customers in an effective, efficient and respectful manner. • Is assertive and professional when dealing with challenging issues. • Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development: • Displays high levels of skills and expertise in own area and provides guidance to colleagues. • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department or Organisation, and can communicate this to the team. • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive and Commitment to Public Service Values: • Is committed to the role, consistently striving to perform at a high level. • Demonstrates flexibility and openness to change. • Is resilient and perseveres to obtain objectives despite obstacles or setbacks. • Ensures that customer service is at the heart of own and team work. • Is personally honest and trustworthy. • Acts with integrity and encourages this in others.
Showroom Project Coordinator
Showroom Project Coordinator Full timw - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.71 per hour B&Q Holywood Exchange We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life. Key responsibilities You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role. Required skills & experience You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Administration Supervisor
Alliance Medical are recruiting for an Administration Supervisor to join our exciting new centre in Castlebar, Co. Mayo. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. Contract: Full time, permanent contract Working hours: 37.5 hours per week This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills and is passionate about delivering outstanding care in a healthcare setting. Key Responsibilities:
Deputy Store Manager
We believe our employees are key to our success. That is why we strive to offer development and possibilities of growing and finding new challenges within JYSK. Since our founder, Lars Larsen, opened his first store in Denmark in 1979, JYSK has expanded our global presence with stores and web shops in countries around the world. Our three fundamental JYSK Values – Tradesman, Colleague and Corporate Spirit – express the behavior and attitude that we can expect from each other. We trust each other, and we believe in empowerment and freedom with responsibility. We also take pride in rewarding engagement and a great effort among our employees. With the right attitude, opportunities abound in JYSK. We have ambitious growth plans in UK and Ireland over the next 5 years and are looking for confident, passionate and ambitious employees to come on that journey with us. If you bring Dedication… You will meet Possibilities. Are you ready to motivate and coach the store team next to the Store Manager? And make sure that your team has the best sales attitude and provides our customers with the best shopping experience? Then you might be the Deputy Store Manager we are looking for! WHAT WE OFFER YOU You get the chance to join a retail company that wants to be the candidate’s first choice when choosing an employer. We are dynamic and here your inputs get heard, you get involved and your development is crucial to us. Additionally, as JYSK ambassador, you get the following: JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team. We process applications on an ongoing basis and complete the recruitment when we have found the right candidate. We always hold interviews – and for selected positions you can expect to have assessments and/or a video interview, where we look forward to hearing about your motivation for the job.
Store Manager
JYSK is one of the fastest growing retail chains in Europe. Operating in 50 countries around the world, we have expanded from just 1 store in Denmark in 1979 to more than 3,000 stores worldwide today. At JYSK, our mission is to provide a great offer for everyone within sleeping and living. Our business concept focuses on selling quality products with a Scandinavian look and feel, at very competitive prices. JYSK’s vision is to not just be the customer’s first choice but also the employee’s first choice in the retail sector. We have ambitious growth plans in UK and Ireland over the next 5 years and are looking for confident, passionate and ambitious employees to come on that journey with us. If you bring Dedication… You will meet Possibilities. You Bring Dedication And You… Do you want to reach your potential and grow with us as we embark on an exciting expansion journey? If so, please apply today and join our team. Full Time Role - 40 HoursTraining will be done in other local Stores
Warehouse Worker
Are you up for the challenge of handling daily tasks and routines to create an organised stock room? Do you want to be responsible for the heart of a JYSK store and at the same time deliver a great customer service? And do you like being physically active at work? Then you can be the Warehouse Worker we are looking for! WHAT WE OFFER YOU You get the chance to join a retail company that wants to be the candidate’s first choice when choosing an employer. We are dynamic and here your inputs get heard, you get involved and your development is crucial to us. Additionally, as JYSK ambassador, you get the following:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Team Leader
Costa Coffee requires a Team Leader for our store in Cityside, Yorkgate Shopping Complex. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: - What’s involved? · Reliability to open and close the store safely and on time. · Leadership experience in a busy environment. · Taking the lead on shifts to support your colleagues in delivering unbeatable experiences. · Drive high standards every time. · Training new staff. · Working with your team to maintain health and safety cleanliness across the store. · A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do. · The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills. Make it Yours: This role is based in Cityside, Yorkgate. Apply now and take the next step in your hospitality journey!
Customer Advisor
Full time - 36.45 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 20.30pm Notional hourly rate €15.00 per hour ( Sunday Premium - €18.75 per hour ) B&Q Galway We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Retail Change Customer Advisor and you’ll be a big part of this. Key responsibilities Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. When we need to update our ranges in store, you will help make this happen by safely changing the layout and shining the spotlight on new, exciting products. In times where no change is happening, you’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. Required skills & experience A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
Customer Advisor
Full time - 36.75 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm Notional hourly rate €15.00 per hour ( Sunday Premium - €18.75 per hour ) B&Q Limerick We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services. Key responsibilities The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them. Required skills & experience A great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for a new business opportunities. You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme. You’ll be happy to continuously develop your skills through training and by learning from others. You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
