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Sort by: relevance | dateAssistant Staff Officer
Remuneration The salary scale for the post is at (01/02/2026) € 36,109, 38,241, 39,097, 41,260, 43,240, 44,973, 46,651, 48,914, 50,560, 52,235, 53,829, 55,463 LSIs Location of Post IHA Galway/ Roscommon IHA Mayo The purpose of this recruitment campaign is to form a panel to fill current and future Grade IV vacancies within HSE IHA Galway and Roscommon and HSE IHA Mayo. The panel will fill posts in Community Services and Acute Services. Once you are on the panel, you will be informed of the full details of individual job vacancies that arise in that area through an “expression of interest” message on Rezoomo. You can then express an interest in posts. Our Mission Our mission is to ensure that the people of West and North West: • are supported by accessible health and social care services to live healthier lives, • have access to safe, high quality, compassionate, and integrated care, delivered by highly skilled and valued staff, • can be confident that we will deliver the best health outcomes and value through a culture that supports continuous improvement, excellence in clinical practice, teaching, research and innovation Our Values The HSE's values of Care, Compassion, Trust and Learning, influence everything the Health Regions do. All HSE Health Regions encourage a culture where all staff live by these values every day, as they interact and deal with colleagues and members of the public. Reasonable Accommodations Candidates who require a Reasonable Accommodation/s to support their participation, at any stage, in the recruitment and selection process, should email the Regional Recruitment & Retention office at resources.human@hse.ie Reporting Relationship The post holder will report to the relevant Grade V/ Grade VI or other nominated manager. Purpose of the Post The post holder will be required to provide comprehensive clerical/ administrative support within the area of their responsibility and to supervise clerical staff under their remit. Principal Duties and Responsibilities · The post holder will support the principle that care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of the role and you will be required to participate in the hospital performance management programme · Assistant Staff Officers are required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. The position of Assistant Staff Officer encompasses both managerial and administrative responsibilities which include the following: Administration · Ensure the efficient day to day administration of area of responsibility · Ensure deadlines are met and that service levels are maintained · Ensure an even distribution of workload among team, taking into account absence due to annual leave etc. · Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy · Use appropriate technology to ensure work is completed to a high standard. · Ensure that archives and records are accurate and readily available · Maintain confidentiality of documentation, records, etc. · Ensure line management is kept informed of issues · Ensure that the service is kept informed and that their views are communicated to middle management · Organise and attend Meetings as required · Take minutes at meeting and prepare for circulation following meeting. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the Team and notifying supervisor of any deficiencies. · Ensure that service users are treated with dignity and respect · Act on feedback from service users/customers and report same to supervisor. Human Resources/Supervision of Staff · Supervise and ensure the well-being of staff within own remit · Manage the performance of staff · Co-operate and work in harmony with other teams and disciplines Service Delivery & Improvement · Implement agreed changes to administration of the service · Encourage and support staff through change processes. · The post holder must foster and support a quality improvement culture throughout their area of responsibility. Advise, promote and participate in the implementation of best practice. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures periodically and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Hospital uniform code must be adhered to. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. · It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice. · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experiences, etc. (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character Post specific Requirements Where a post has specific requirements, these will be notified to panel members at “expression of interest” stage, e.g. shift work, unsocial hours, access to appropriate transport to carry out the duties and responsibilities of the role Other requirements specific to the post Flexibility regards working hours to meet the demands of the post. Skills, competencies and/or knowledge Knowledge and Experience Relevant to the Role Demonstrate: · Experience of working in a busy office environment. · General knowledge of the Health Service and how it works. · Knowledge of wider HSE transformation programme. · Sufficient knowledge & expertise to carry out the functions of the post. · Excellent MS Office skills in order to effectively manage deadlines and prioritise work accordingly. · Demonstrate effective analytical and decision making skills. · Demonstrate flexibility to cross cover, e.g. attitude to work and availability to work unsocial and flexible hours including evenings, nights and weekends as required. Planning & Organising Skills including Commitment to providing a Quality Service Demonstrate: · Excellent planning and organisational skills including using computer technology effectively. · The ability to manage deadlines and effectively handle multiple tasks. · The ability to manage within allocated resources and a capacity to respond to changes in a plan. · Commitment to providing a quality service, awareness and appreciation of the service user and has very good communication skills. · Embracing the change agenda; demonstrating flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making Demonstrate: · The ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately as appropriate. · Initiative in the resolution of complex issues. · The ability to recognise when it is appropriate to refer decisions to a higher level of management. · A capacity to develop new proposals and recommend decisions on a proactive basis. · Flexibility, problem solving and initiative skills including the ability to implement change Team Working Demonstrate: · The ability to work as part of a team and to establish a good working relationship with a wide range of internal and external stakeholders. · Ability to work independently on own initiative and as part of a team. · The capacity for management responsibility and initiative. · Motivation and an innovative approach to the job within a changing working environment. Communication & Interpersonal Skills Demonstrate : · Effective communication and interpersonal skills including the ability to present information in a clear and concise manner. · Strong written communication skills. · The ability to build and maintain relationships with a variety of stakeholders. Additional eligibility requirements: Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. As this occupation is not one of those listed on the Department of Enterprise, Tourism & Employment Critical Skills Occupations List, therefore, we would be unable to obtain a Critical Skills Employment Permit for this role. To qualify candidates must be eligible by the closing date of the campaign. Campaign Specific Selection Process Ranking/Shortlisting/ Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Assistant Staff Officer
Remuneration The salary scale for the post is at (01/02/2026) € 36,109, 38,241, 39,097, 41,260, 43,240, 44,973, 46,651, 48,914, 50,560, 52,235, 53,829, 55,463 LSIs Location of Post IHA Galway/ Roscommon IHA Mayo The purpose of this recruitment campaign is to form a panel to fill current and future Grade IV vacancies within HSE IHA Galway and Roscommon and HSE IHA Mayo. The panel will fill posts in Community Services and Acute Services. Once you are on the panel, you will be informed of the full details of individual job vacancies that arise in that area through an “expression of interest” message on Rezoomo. You can then express an interest in posts. Our Mission Our mission is to ensure that the people of West and North West: • are supported by accessible health and social care services to live healthier lives, • have access to safe, high quality, compassionate, and integrated care, delivered by highly skilled and valued staff, • can be confident that we will deliver the best health outcomes and value through a culture that supports continuous improvement, excellence in clinical practice, teaching, research and innovation Our Values The HSE's values of Care, Compassion, Trust and Learning, influence everything the Health Regions do. All HSE Health Regions encourage a culture where all staff live by these values every day, as they interact and deal with colleagues and members of the public. Reasonable Accommodations Candidates who require a Reasonable Accommodation/s to support their participation, at any stage, in the recruitment and selection process, should email the Regional Recruitment & Retention office at resources.human@hse.ie Reporting Relationship The post holder will report to the relevant Grade V/ Grade VI or other nominated manager. Purpose of the Post The post holder will be required to provide comprehensive clerical/ administrative support within the area of their responsibility and to supervise clerical staff under their remit. Principal Duties and Responsibilities · The post holder will support the principle that care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of the role and you will be required to participate in the hospital performance management programme · Assistant Staff Officers are required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. The position of Assistant Staff Officer encompasses both managerial and administrative responsibilities which include the following: Administration · Ensure the efficient day to day administration of area of responsibility · Ensure deadlines are met and that service levels are maintained · Ensure an even distribution of workload among team, taking into account absence due to annual leave etc. · Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy · Use appropriate technology to ensure work is completed to a high standard. · Ensure that archives and records are accurate and readily available · Maintain confidentiality of documentation, records, etc. · Ensure line management is kept informed of issues · Ensure that the service is kept informed and that their views are communicated to middle management · Organise and attend Meetings as required · Take minutes at meeting and prepare for circulation following meeting. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the Team and notifying supervisor of any deficiencies. · Ensure that service users are treated with dignity and respect · Act on feedback from service users/customers and report same to supervisor. Human Resources/Supervision of Staff · Supervise and ensure the well-being of staff within own remit · Manage the performance of staff · Co-operate and work in harmony with other teams and disciplines Service Delivery & Improvement · Implement agreed changes to administration of the service · Encourage and support staff through change processes. · The post holder must foster and support a quality improvement culture throughout their area of responsibility. Advise, promote and participate in the implementation of best practice. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures periodically and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Hospital uniform code must be adhered to. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. · It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice. · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experiences, etc. (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character Post specific Requirements Where a post has specific requirements, these will be notified to panel members at “expression of interest” stage, e.g. shift work, unsocial hours, access to appropriate transport to carry out the duties and responsibilities of the role Other requirements specific to the post Flexibility regards working hours to meet the demands of the post. Skills, competencies and/or knowledge Knowledge and Experience Relevant to the Role Demonstrate: · Experience of working in a busy office environment. · General knowledge of the Health Service and how it works. · Knowledge of wider HSE transformation programme. · Sufficient knowledge & expertise to carry out the functions of the post. · Excellent MS Office skills in order to effectively manage deadlines and prioritise work accordingly. · Demonstrate effective analytical and decision making skills. · Demonstrate flexibility to cross cover, e.g. attitude to work and availability to work unsocial and flexible hours including evenings, nights and weekends as required. Planning & Organising Skills including Commitment to providing a Quality Service Demonstrate: · Excellent planning and organisational skills including using computer technology effectively. · The ability to manage deadlines and effectively handle multiple tasks. · The ability to manage within allocated resources and a capacity to respond to changes in a plan. · Commitment to providing a quality service, awareness and appreciation of the service user and has very good communication skills. · Embracing the change agenda; demonstrating flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making Demonstrate: · The ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately as appropriate. · Initiative in the resolution of complex issues. · The ability to recognise when it is appropriate to refer decisions to a higher level of management. · A capacity to develop new proposals and recommend decisions on a proactive basis. · Flexibility, problem solving and initiative skills including the ability to implement change Team Working Demonstrate: · The ability to work as part of a team and to establish a good working relationship with a wide range of internal and external stakeholders. · Ability to work independently on own initiative and as part of a team. · The capacity for management responsibility and initiative. · Motivation and an innovative approach to the job within a changing working environment. Communication & Interpersonal Skills Demonstrate : · Effective communication and interpersonal skills including the ability to present information in a clear and concise manner. · Strong written communication skills. · The ability to build and maintain relationships with a variety of stakeholders. Additional eligibility requirements: Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. As this occupation is not one of those listed on the Department of Enterprise, Tourism & Employment Critical Skills Occupations List, therefore, we would be unable to obtain a Critical Skills Employment Permit for this role. To qualify candidates must be eligible by the closing date of the campaign. Campaign Specific Selection Process Ranking/Shortlisting/ Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Support Manager
The remit of the Carer Supports team is to deliver one to one support to family carers, alongside the design, development, and implementation of group and community-based supports. This team will manage the delivery of local events and programmes, through actively supporting and participating in national initiatives of the Carer Support National Programme and Events Team such as the Family Carer of the Year Awards, National Carers Week, respite weekends, and training and education. Using a strengths-based, carer focused approach, the Support Manager (SM) will work with the family carer delivering high quality, appropriate supports based on the identified needs of the family carer. Where appropriate, the Support Manager will support the family carer using the Carers Outcome Star, which enables a collaborative and focused conversation across seven recognised areas of carer wellbeing (health, the caring role, time for yourself, how you feel, work, finances, managing at home). The Support Manager will develop an individual person-centred action plan designed to support the family carer through and beyond their care journey. The Support Manager may also advocate on behalf of the family carer with an appropriate external service. The Support Manager will deliver community engagement via community development, delivery of education and training, facilitation of groups and carers clinics, and signposting to relevant community services. The role includes organisation of local assemblies, community fora, and fundraising and where applicable, the management of a local centre. The Support Manager will report to their Network Senior Manager Community Supports East and will engage in reflective practice, supervision, and will be an active member of their assigned network. The Support Manager will be required to deliver on agreed individual, network, and national targets as identified in the performance management and delivery system agreed with their manager. The following qualifications, skills, and experience are required for this role: QQI Level 7 qualification or higher is desirable in Social Care / Community Development / Psychology / Train the Trainer / Guidance / Counselling / Education / Social Work. Previous experience providing support to families in a community-based setting. Excellent written and verbal communication skills, and the ability to establish rapport with a diverse range of people. Ability to prioritise tasks and work within a dynamic environment. Excellent IT skills - mainly MS Word, Excel, Outlook, PowerPoint, CRMs, Finance and HR reporting systems, etc. Experience and confidence using virtual technologies such as 3CX, Zoom, Teams, and video conferencing platforms. Proven networking skills. Strong people management skills. Strong facilitation and presentation skills. Experience engaging in fundraising. Demonstrated ability to work under pressure, make clear and quick decisions, and work with clients in distress. Effective time management. Ability to work both autonomously and collaboratively within a team. Flexibility in attitude and approach to the job. Reflective approach to their work. A strong work ethic. Willingness to work outside normal working hours when required. Full driving licence, with access to car. The following is also desirable: Experience working with and responding to carers’ individual needs which may include advocacy. Experience negotiating with community-based organisations or groups to maximise outcomes for family carers. At least two years’ experience of working with family carers and / or working within an information provision service. Understanding of community development / public health approach. Experience delivering education / training. Knowledge of challenges facing family carers. Knowledge of services and supports offered formally and informally within the community services sector. Experience using the Outcome Star or other assessment methodologies. Terms & Conditions: Full time permanent contract (37 hours per week across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €45,570 and access to a defined contribution pension scheme. The annual leave entitlement is 26 days per year.
Support Manager
The remit of the Carer Supports team is to deliver one to one support to family carers, alongside the design, development, and implementation of group and community-based supports. This team will manage the delivery of local events and programmes, through actively supporting and participating in national initiatives of the Carer Support National Programme and Events Team such as the Family Carer of the Year Awards, National Carers Week, respite weekends, and training and education. Using a strengths-based, carer focused approach, the Support Manager (SM) will work with the family carer delivering high quality, appropriate supports based on the identified needs of the family carer. Where appropriate, the Support Manager will support the family carer using the Carers Outcome Star, which enables a collaborative and focused conversation across seven recognised areas of carer wellbeing (health, the caring role, time for yourself, how you feel, work, finances, managing at home). The Support Manager will develop an individual person-centred action plan designed to support the family carer through and beyond their care journey. The Support Manager may also advocate on behalf of the family carer with an appropriate external service. The Support Manager will deliver community engagement via community development, delivery of education and training, facilitation of groups and carers clinics, and signposting to relevant community services. The role includes organisation of local assemblies, community fora, and fundraising and where applicable, the management of a local centre. The Support Manager will report to their Network Senior Manager Community Supports East and will engage in reflective practice, supervision, and will be an active member of their assigned network. The Support Manager will be required to deliver on agreed individual, network, and national targets as identified in the performance management and delivery system agreed with their manager. The following qualifications, skills, and experience are required for this role: QQI Level 7 qualification or higher is desirable in Social Care / Community Development / Psychology / Train the Trainer / Guidance / Counselling / Education / Social Work. Previous experience providing support to families in a community-based setting. Excellent written and verbal communication skills, and the ability to establish rapport with a diverse range of people. Ability to prioritise tasks and work within a dynamic environment. Excellent IT skills - mainly MS Word, Excel, Outlook, PowerPoint, CRMs, Finance and HR reporting systems, etc. Experience and confidence using virtual technologies such as 3CX, Zoom, Teams, and video conferencing platforms. Proven networking skills. Strong people management skills. Strong facilitation and presentation skills. Experience engaging in fundraising. Demonstrated ability to work under pressure, make clear and quick decisions, and work with clients in distress. Effective time management. Ability to work both autonomously and collaboratively within a team. Flexibility in attitude and approach to the job. Reflective approach to their work. A strong work ethic. Willingness to work outside normal working hours when required. Full driving licence, with access to car. The following is also desirable: Experience working with and responding to carers’ individual needs which may include advocacy. Experience negotiating with community-based organisations or groups to maximise outcomes for family carers. At least two years’ experience of working with family carers and / or working within an information provision service. Understanding of community development / public health approach. Experience delivering education / training. Knowledge of challenges facing family carers. Knowledge of services and supports offered formally and informally within the community services sector. Experience using the Outcome Star or other assessment methodologies. Terms & Conditions: Full time permanent contract (37 hours per week across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €45,570 and access to a defined contribution pension scheme. The annual leave entitlement is 26 days per year.
Counter Manager
Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time 22.5-hour Counter Manager to make real connections in Shaws, Carlow! Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for. As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows: Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Counter Manager Position: - Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme -Competitive Commission Scheme Come paint the world PINK with us! Apply to become a Counter Manager today!
Retail Supervisor
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a full time (35 hours) RetailSupervisor to join our DV8 Magherafelt store, please note that flexibility will be required and this role would suit someone who is able to work evenings and weekends.Step into a role as a Supervisor where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same. Ideally you should have experience working as a supervisor in a similar environment although we will consider other relevant experience to this role too! About the Role Being a supervisor in DV8 is a responsible but rewarding role with a clear path for progression, as part of your duties you will – · Provide excellent customer service, greeting our customers with a smile and help them as much as you can · Be responsible for opening and closing of the store following the security procedures · Ensure that our customers have the best shopping experience by ensuring all our products are priced and the shop floor is clean and tidy at all times · Maintain high standards of merchandise in store ensuring our products are positioned to look their best · Be responsible for the operation of the till for both card and cash payments – training will be provided if necessary Some of Our Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! If this sounds like an opportunity for you then please don’t hesitate and submit your CV. Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date.
Retail Store Manager
About DV8 With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for a Store Manager to join our DV8store in Bloomfield . You have to be passionate about our customers, people and products. Your approach should inspire others, creating a great working atmosphere and team spirit. Ideally, the successful candidate should have experience gained in a retail background, but we will consider other relevant experience too! Apart from being a great communicator you will also be leading and coaching a high performing team and effectively deal with people issues. About the Role First and foremost, the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines at all times. You will be supported by the Area Manager who will guide and advise on all aspects of successful management of the store. To be a successful Store Manager at our DV8 store you will: · Lead and inspire your team to be their best · Champion and lead by example providing an atmosphere in which delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do · Generate innovative ideas to take your store forward · Play a key role in the growth and success of our brand by identifying opportunities and adding value · Be responsible for security of the store by following procedures and keyholding, ensuring others follow the procedures too. Some of DV8 Benefits Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! If this sounds like an opportunity for you then please don’t hesitate and submit your CV. Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date.
Warehouse Operative
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You Due to continued growth, we are on the lookout for Warehouse Operatives on full-time basis to join our team in Craigavon . To be successful, you will- · Ideally have experience working in a warehouse/distribution environment · Understand and follow health and safety rules · Be flexible in your approach to work · It’s not essential but experience using lifting equipment would be beneficial About the Role You would be joining an established, small team where everyone plays an integral part in the efficient running of our warehouse. Your role would be important in making sure our stores receive their stock on time. As a successful Warehouse Operative at DV8 Fashion you will: · Receive deliveries of goods · Check for damaged or missing items · Store goods · Label stock · Move stock around to designated bays and load goods · Keep records of stock and ensure paperwork is up to date · Ensure your work area is clean and tidy Some of DV8 Benefits Employee Assistance Programme Career development opportunities Competitive remuneration Very generous staff discount Interested? Click the apply button to submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person! Please note that due to a high volume of applications we reserve the right to close the job opening sooner than the expected closing date.
Maintenance
To meet the criteria for this role, you will be required to be available to work within Weekdays - Monday to Friday, working shifts across Early Mornings and Afternoons . Please only apply if you are able to meet these requirements. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Maternity, Paternity leaves, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Customer Experience Leader
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
