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Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Deli Manager/chargehand
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be:
Deli Chef / Cook
Main purpose of the role: Ensure the food production area operates efficiently and effectively at all times and provide our customers with excellent products. The ideal candidate will have/be: 2 years` experience in a role with an indepth experiencein fresh food and food preparation Experience in successfully achieving sales targets and KPIs Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements Stocktaking experience Have a true passion for the food industry and be creative and innovative with the fresh offering Customer focused and can build a quality and loyal customer base Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Cook, prepare and display the food throughout the day Finish all orders to the highest standard Support the smooth running of food production operations Carry out stock takes and support the working out of the cost price for product and portion control Assist in the induction, training and development of staff in the food production area Attend any training or development programmes as directed by store management.
Bakery Assistant
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Prepare customers bakery orders Bake, prepare and display the Bakery Products sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Fresh Meat Assistant
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be:
Deli Supervisor
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: Minimum 1 years€,, fresh food supervisory experience; Minimum 2 years` experience in a role with strong exposure to fresh food; Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements; Experience in ordering for deli departments and managing waste within a fresh food department; Good knowledge of Microsoft Office (Excel, Word); Numerical skills; Ability to roster and adhere to budgets; Excellent communication skills; Have a true passion for the food industry and as such be creative and innovative with the fresh offering; Customer focused manager who can build a quality and loyal customer base; The ability to inspire, lead and motivate employees through support and development. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Prepare the presentation and layout of the deli serve over; Implement planograms correctly; Minimise waste and shrink in the department; Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors; Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; Train all new employees to the deli; Deal with all customer queries and efficiently, professionally and consistent with store policy; Engage with new initiatives and embrace new ways of working.
Chef
Main purpose of the role: Ensure the food production area operates efficiently and effectively at all times and provide our customers with excellent products. The ideal candidate will have/be:
Fruit And Veg Chargehand
Main purpose of the role: To ensure the Fruit and Veg Department operates efficiently and effectively at all times and provides our customers with excellent quality products and customer service. The ideal candidate will have/be: Minimum 1 years€,, experience as a Sales Assistant with experience in Fresh Food Departments and ordering Excellent communication skills Have a true passion for the food industry and as such be creative and innovative with the fresh offering The ability to inspire, lead and motivate employees The ability to work as part of a team in a fast-paced environment with the ability to multi task under pressure Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Achieve sales targets and margins as agreed with the store manager Adhere to weekly stocktaking procedures Ensure purchasing of stock is carried out in accordance with procedures and control of stock rotation, so that the quality and freshness of the goods is of the highest order; Participate in quality review meetings and ensure actions resulting from same are carried out Minimise waste and shrink in the department Merchandise and present the department to the highest standard at all times Bring new ideas to the department through regular research and benchmarking against competitors Deal with all customer queries and efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working
Butcher
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: Craft butchery course is desirable Numerical skills Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers HACCP training is beneficial but not essential. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Maintain retail cuts at a high standard in accordance with customer needs Drive sales through ensuring SOPs and store standards are met on a daily basis Merchandise and present department to the highest standard Implement planograms correctly Control stock rotation so that quality and freshness of goods is of the highest standard Manage waste and shrink in the department Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds Engage with new initiatives and embrace new ways of working.
