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Sort by: relevance | dateSenior Systems Officer
THE ROLE Reporting to the Assistant ICT Manager / Assistant Head of Information Systems, or such person as may be designated from time to time, the Senior Systems Officer will work as part of a multidisciplinary team within the IS Department or Service & Digital Transformation, assisting with the implementation of work programmes to achieve goals, targets and standards set out in Corporate, Departmental and Team Plans. THE IDEAL CANDIDATE • shall have proven experience and skill in the areas of programme / project management; contract management, business relationship and account management, the development of ICT policy analysis and ICT standards development and application; • shall be capable of managing multiple teams operating in the technical or application support areas; this would include knowledge of business and technical architecture; • shall manage staff effectively to achieve a common goal, ensuring strong governance standards and ethics standards are adhered to and maintained; • shall motivate, empower and encourage staff under their supervision to achieve maximum performance; • shall work and deliver results within tight deadlines in a changing and fast moving environment; • shall possess strong interpersonal and communication skills and an ability to present complex information in a clear and concise manner to both technical and non-technical audiences; • will be self-motivated with the ability to work on one’s own initiative, in an independent environment and without constant supervision; • will have good knowledge and awareness of Health & Safety Legislation and Regulations, their implications for the organisation and the employee, and their application in the workplace; • will also be required to have an understanding of the role and duties of managers in safety management in the workplace. QUALIFICATIONS CHARACTER: Each candidate shall be of good character. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE, ETC.: Each candidate must, on the latest date for receipt of completed application forms: (a) (i) hold a recognised degree (level 8 in the National Framework of Qualifications), or equivalent professional qualification in an IT-related discipline, and have a minimum of 3 years satisfactory relevant experience working in a structured IT environment; OR (ii) have at least 5 years satisfactory experience working in a structured IT environment, 3 years of which have been in an ITIL based service delivery environment or in a structured IT project-based environment; AND (iii) have extensive experience (at both technical and management level) in at least two of the following areas: project management, systems management and implementation, cyber security governance and / or operations, cloud security, systems or business analysis, network administration and implementation, geographical information systems, database and server support, Microsoft Azure, Microsoft Power Platform, Office 365. (b) have good knowledge and awareness of Health and Safety Legislation and Regulations, the implications for the organisation and the employee, and their application in the workplace; (c) have an understanding of the role and duties of managers in safety management in the workplace. DESIRABLE Information Systems Department • be certified in project management or ITIL based service delivery; • hold a recognised degree (level 8 in the National Framework of Qualifications) in an ICT related discipline; • hold a security certification such as CISSP or CISM; • have experience of working in an ITIL based structured service delivery or structured project management such as PMBOK or Prince 2; • have experience in a business change environment, in particular business analyst / process mapping; • have experience of public procurement (including drafting technical specifications for tenders), contract management and service delivery management. Service & Digital Transformation • be capable of working in a diverse environment managing cross-organisational and multidisciplinary teams of technical and business stakeholders; • bring a strong focus on the UX / UI element of solution design to ensure that digital services are designed in a customer focused and easily accessible manner; • understand the potential for digital solutions and emerging technologies to transform service delivery for citizens, businesses and Dublin City Council; • have an understanding of agile methodology. DUTIES The duties of the post include, but are not limited to, the following: Information Systems Role • Project Management and Business Analysis – conducting the role of project manager / business analyst and leading a multi-disciplinary team in a structured project management environment; • Procurement and contract management; • Managing teams to deliver services across the areas of networks, servers, desktop, Microsoft Azure, DBA, devices, payroll support, business intelligence, knowledge management, GIS, and Office 365; • Technical and business architecture; • Cyber security operations; • Cyber security risk management and governance; • Managing a local IT Unit as an Account Manager to support the IT function in Client Departments. This would include the development of a business strategy and implementation of ICT solutions to support customers and meet business needs; • Knowledge management; • Application development; • To carry out such other duties as may be assigned from time to time. Service & Digital Transformation Role • Project Management and Business Analysis – carrying out the role of Project Manager / Business Analyst and leading a multi-disciplinary team in a structured project management environment; • Working with and supporting stakeholders across the organisation to develop and deliver digital solutions and to promote the effective use of customer-centric digital services to support business needs; • Identifying potential service delivery efficiencies, improvements and innovation through the implementation of new ICT / digital-enabled processes and technologies; • Identifying and implementing solutions which will complement and facilitate good data management to maximise opportunities for data sharing and data optimisation; • Developing key digital strategies that capitalise on trends, techniques and new technological developments; • Procurement and contract management; • Vendor contract management; • Low-code application development; • Technical and business architecture; • Ensuring their team adopts effective programme / portfolio / project management to deliver on-time and on-budget solutions; • Act as a trusted advisor to your team and the organisation and participate in working groups as required; • To carry out such other duties as may be assigned from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council. The duties of the post are to give to the local authority and to: (a) the local authorities or bodies for which the Chief Executive is Chief Executive; and (b) any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required. The holder of the post will, if required, act for an officer of a higher level. SALARY The salary scale for the position of Senior Systems Officer is: €60,011; €61,480; €63,194; €64,914; €66,634; €68,170; €69,745; €71,269; €72,790 (Maximum); €75,395 (1st LSI) (after 3 years satisfactory service on the Maximum); €78,015 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving public service employee on or after 1st January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. Under the Public Service Stability Agreement 2013, the working hours for newly appointed / promoted staff are 35 hours per week. All applicants must refer to the Additional Candidate Information Booklet which can be found at https://careers.dublincity.ie for additional relevant information pertaining to the salary scale and the recruitment process. PARTICULARS OF POSITION (a) The post is permanent, whole time and pensionable. (b) Dublin City Council reserves the right to, at any time, assign an employee to any Department now or in the future. (c) A period of one year’s probation applies where a person is permanently appointed to Dublin City Council. CITIZENSHIP Candidates must, by the date of application, be: a) a citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) a citizen of the United Kingdom (UK); or c) a citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) a non-EEA citizen who is a spouse or child of an EEA, UK or Swiss citizen and has a Stamp 4 visa; or e) a person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f) a non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State, the UK or Switzerland and has a Stamp 4 visa.
Community Climate Action Officer
THE ROLE The role of Community Climate Action Officer requires a clear knowledge and understanding of local authority services and its key stakeholders and relationships, local government structures and its democratic role and mandate, current local government issues, future trends and strategic direction of the sector. This is an exciting opportunity to work with local communities to promote local positive climate action as supported by the Climate Action Fund programme. The Community Climate Action Officer within Carlow County Council will be a core resource requirement for local authorities to lead on climate action, the successful candidate playing a key role in advocating for climate action and sustainability. The Community Climate Action Officer will be required to build relationships with citizens in the community and assist/ motivate communities, PPNs or businesses to identify and deliver relevant projects/initiatives, which will contribute to meeting Ireland’s climate targets and building awareness of the climate impact. The Community Climate Action Officer will be required to work with other departments within the Council, support and facilitate internal change through building climate action awareness and readiness across the local authority. This role will include the coordination, publicising and execution of events, raising awareness of new initiatives by providing information that may be required to fully avail of the Council’s wide range of services in relation to climate action. The Community Climate Action Officer will be required to initiate expressions of interest for funding, evaluate the eligibility of applications and play a key role in partnering with communities / PPNs whose projects were successful in receiving funding to ensure the successful delivery of same. The development of progress reports and overseeing expenditure are also key components of the role. The successful candidate will be required to occasionally work outside of core hours in order to facilitate engagement with relevant stakeholders. The successful candidate will have the ability, drive and vision to engage and support the public to take climate action. They will support and empower those beginning and those already participating in climate action. Key duties/responsibilities (non-exhaustive list) of the post of Community Climate Action Officer may include: To support their line manager to ensure work programmes are implemented to deliver on the Council’s corporate and operational plans, including planning and prioritising work and allocating resources. To develop and maintain productive working relationships, including providing information and assistance when required. To initiate expressions of interest for funding, evaluate the eligibility of applications and play a key role in partnering with communities / PPNs whose projects were successful in receiving funding. To work in close collaboration within the Council and with external stakeholders, such as agriculture, sporting clubs, tidy towns, communities, businesses etc. Implementation of climate action projects and programmes across all service areas. To provide support and administrative assistance in the delivery of Community Climate Action projects as required. To research, analyse and communicate information on specific climate action issues and policies as appropriate, including compiling, preparing and presenting reports, presentations, correspondence etc. To represent the local authority on committees and at meetings, report on progress on their respective section as required and participate in corporate management activities and responsibilities appropriate to the grade. To prepare budgets and ensure that projects and programmes are implemented within allocated budgets and in a timely manner. To work closely with the Elected Members at Council, Strategic Policy Committee and Municipal District level, and external stakeholders as required, to develop community level climate action capacity and resilience through engagement with existing Local Authority networks such as the Public Participation Network, Tidy Towns, Environmental Awareness etc. Work to implement and support the Carlow Decarbonisation Project. To keep abreast on behalf of Carlow County Council, of emerging policies and funding opportunities at EU, National & Regional level and assessing the impact on the future plans and priorities of the council. To undertake any other duties of a similar level and responsibility, as may be required, or assigned, from time to time. Maintain and proactively develop a culture of health and safety in the workplace and ensure compliance with health and safety legislation and regulations, and the Council’s Corporate health and safety systems. carrying out such other duties as may be assigned from time to time. Requirements for the role: In the context of the key duties and responsibilities for the post of Community Climate Action Officer listed above, the ideal candidate will demonstrate the following requirements and key competencies: • Knowledge of current local government issues, priorities, concerns and future direction • Relevant administrative experience at a sufficiently high level • Ability to work within a team effectively • Experience in assessment and administration of funding programmes • Experience of compiling, preparing and presenting reports, presentations, correspondence etc. • Competence & experience of financial and budget management • Knowledge and experience of operating ICT systems • Relevant experience in supporting the formulation and implementation of strategies, plans, studies, and processes including stakeholder engagement • Previous experience in Community engagement • Project management skills • Experience of organising and managing events • Knowledge in the Climate Change area • A good understanding of climate change adaptation and mitigation challenges relevant to Local Authority function • Experience in grant application promotion, assessment and administration QUALIFICATIONS CHARACTER Candidates must be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa EDUCATION, TRAINING, EXPERIENCE etc. Each candidate must, on the latest date for receipt of completed application forms – (i) (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Science Accounting, Business Organisation or Economics) or (ii) have obtained a comparable standard in an equivalent examination, or (iii) hold a third level qualification of at least degree standard. and (iv) Shall have a minimum of 5 years’ experience satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, effective stakeholder engagement and fostering behaviour change. (v) Experience in community engagement. (vi) Project management skills. (vii) Experience of organising and managing events. (viii) Hold a current full driving licence in respect of category B vehicles, as there will be a requirement to travel to various Council premises and other locations PARTICULARS OF EMPLOYMENT THE POST: The post is whole-time, temporary and pensionable on a 20 month contract basis. The person appointed will be placed on probation for a period of 12 months during which time performance will be strictly monitored. If performance and attendance is not satisfactory the employment will be terminated. Notice of termination, except in case of summary dismissal, will be in accordance with the provisions of Minimum Notice and Terms of Employment Act, 1973. Successful applicants may be placed in the Environment & Climate Action Department dependent on the requirements of the Council at the time of appointment. However, at the discretion of the Chief Executive, the successful applicant may be reassigned to other departments/services in the future. The Community Climate Action Officer will be required to liaise with external agencies and support the democratic process. They will be required to report to their appropriate line manager, assist the management team as may be required and deal with elected members in respect of the County and to attend Council meeting as required. The person/s appointed will work under the direction and control of the Climate Action Co-ordinator or other officer designated by the Director of Services or the Chief Executive. The duties of the office are to give to the local authority and (a) such other local authorities or bodies for which the Chief Executive, for the purposes of the City and County Management Acts, is Chief Executive and (b) to any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph under the general direction and supervision of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any if its powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level. HEALTH: For the purposes of satisfying the requirement as to health it will be necessary for each successful candidate, before he/she is appointed, to undergo a medical examination by a qualified medical practitioner to be nominated by the local authority. PROBATION: Where persons who are not already permanent employees of a local authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointment takes effect during which such persons shall hold such position on probation, (b) such period shall be 12 months, but the Chief Executive may at his or her discretion extend such period, (c) such persons shall cease to hold such position at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory, (d) the period at (a) above may be terminated on giving one week’s notice as per the Minimum Notice and Terms of Employment Acts, (e) there will be assessments during the probationary period RESIDENCE: The holder of the office shall reside in the district in which his/her duties are to be performed or within a reasonable distance, thereof. WORK BASE: Carlow County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. HOURS OF DUTY: The person appointed will work a typical flexible five (5) day thirty-five (35) hour week over 5 days Monday to Friday. The role requires flexibility in terms of working hours as the duties may involve working outside of normal office hours, as required. The person appointed may be required to work overtime in specific circumstances as agreed by the Senior Engineer or the appropriate supervisory officer. Time off in lieu on a time for time basis will be given should circumstances arise. SALARY: The annual salary which is analogous to the post of Senior Staff Officer as follows: 1st August 2025 scale: €57,322 – €58,689 – €60,356 – €63,491 – €65,363 – LSI 1 €67,690 – LSI 2 €70,030 Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. The starting pay for new entrants will be at the minimum of the scale. The salary shall be fully inclusive and shall be as determined from time to time. The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services, which are required by or under any enactment to perform. ANNUAL LEAVE: The current annual leave entitlement is 30 days. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended). SICK LEAVE: The terms of the Public Service Sick Pay Scheme will prevail. REFERENCES: Applicants are required to advise the names of two responsible persons to whom they are well known but not related (at least one of the referees should be an existing or former employer). In advance of any offer of employment, Carlow County Council reserves the right to seek both written and verbal references from current and previous employers, educational institutions or any other organisations with which the candidate has been associated. The Council reserves the right to determine the merit, appropriateness and relevance of such references and referees. VETTING: Garda vetting is required for certain roles within Carlow County Council. Failure to complete a Garda vetting form on request may prevent your employment with Carlow County Council. In the event of an unsatisfactory Garda declaration being received Carlow County Council reserves the right not to commence employment. In the event of an existing employee changing role as a result of promotion or otherwise to a role that requires Garda Vetting and an unsatisfactory disclosure being returned, Carlow County Council reserves the right to withhold promotion, and also to investigate if further sanction/disciplinary action is warranted on foot of disclosure on a case by case basis. TRAVEL: When required to do so, holders of the post must hold a full driving licence for class B vehicles and shall drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority. If you are required to travel as part of your official duties, Carlow County Council as your employer must be indemnified on your insurance policy. Travelling expenses and subsistence expenses necessarily incurred in the course of official duties will be refunded in accordance with appropriate rates in line with the relevant Department Circulars and Carlow County Council’s Travel and Subsistence Policy. If during your employment, your licence is revoked, even temporarily, or if you receive endorsements on your licence, which may affect your duties, you are obliged to notify the Council immediately. Carlow County Council reserves the right to provide a van to enable you to carry out your duties. The provision of a van will be at the discretion of the Chief Executive. TRAINING: It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post and to attend all mandatory training. USE OF MODERN TECHNOLOGY: The successful candidate will be required to use all equipment provided, including computers, hand held terminals, mobile telephone, electronic equipment, video or other monitoring equipment and any other new technology which may be introduced in the future. HEALTH & SAFETY: The holder of the post shall co-operate with the terms of Carlow County Council’s Safety Statement and Major Emergency Plan. It is a condition of employment that the successful candidate will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post. He/She shall familiarise him/herself with the safety rules and procedures and make proper use of all safety, clothing and equipment. Failure to comply with the terms of the Safety Statement may result in a disciplinary action.
Clinic Coordinator
About the role At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Ballymena Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballymena Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballymena area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic, and commission, giving On Target Earnings of circa 30K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: £25,000 - £30,000 per year Benefits:
Clinic Coordinator
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Cavan Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Cavan Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Cavan and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Cavan area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
Clinic Coordinator
At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Gorey Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Gorey Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Gorey and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Gorey area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
Clinic Coordinator
At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Portlaoise Hearing Centre - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Portlaoise Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Portlaoise and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Portlaoise area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits: Work Location: In person
Customer Services Administrator
Role Purpose: At Hidden Hearing, we rely on an outstanding customer service system to drive business forward and encourage patient loyalty and satisfaction. The Customer Services Administrator is a passionate team-player who keeps that system running smoothly by engaging in all aspects of patient support and assistance. The role of the Customer Services Administrator is to provide superb customer service by taking battery/accessory orders, responding to enquiries or complaints, with a view to resolve with satisfaction for both parties. Main Duties/Responsibilities:
Dispensary Assistant
Join Our Team as a Dispensary Assistant! 💊 Are you ready to step into a role where every interaction makes a difference? McKeevers Chemists, Ballywalter, is on the lookout for dynamic and dedicated Dispensary Assistant to join our team! Dispensary Assistant – Full-Time and Part-Time positions available Why McKeevers Chemists? 💊 Prescribing Positivity: Be part of a pharmacy that believes in the power of positive healthcare experiences. 🤝 Team Collaboration: Join a supportive team where your contribution is celebrated, and collaboration is key. 🌐 Community Impact: Be part of a pharmacy deeply rooted in the community, where your work directly impacts the well-being of our neighbours. What You'll Do: 📦 Assist in dispensing medications with precision and care- accepting prescriptions for filing, gathering and processing labels using IT systems 🌟 Customer Care: Provide top-notch service, creating a welcoming environment for our valued customers- informing customers on all health and associated products including over the counter medication, minor ailments and services offered by the Pharmacy. 🤝 Provide exceptional customer service and support- Handling telephone enquiries and giving advice while referring callers to the pharmacist when necessary. 🌟 Collaborate with pharmacists to ensure a seamless workflow 🧴 Maintain a clean and organised dispensary environment- operating efficient stock control to include ordering and rotation of goods. 💸Till operation and money handling. What We're Looking For: 👩⚕️ Enthusiastic Dispensary Assistants. ⌚️Fully flexible to work a variable rota between Monday – Saturday (Weekend shifts in accordance with branch rota). Shift patterns are 9am-5:30pm Monday to Saturday. 🔄 Strong attention to detail and accuracy skills. 📚 Previous experience is desirable but not essential if you are willing to learn and are passionate about ongoing learning and development. 💡 A team player with excellent communication skills. Perks: 💼 Competitive salary. 🥼 Free Uniforms upon joining 📈 Opportunities for professional growth and development. ✉️ Company pension 🎁 Staff discount instore How to Apply: Apply online now via GetGot. Don't miss this chance to be an integral part of McKeevers Chemists mission to deliver exceptional care to our community! 🌟 *McKeevers Chemists is an Equal Opportunities Employer
In-house Legal Counsel/compliance
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team. What you'll do Compliance • Support the Director of Legal & Compliance in the development of schedule of responsibilities to ensure compliant internal and external corporate governance• Audit the compliance monitoring system to ensure compliance• Work with our international colleagues to manage compliance tasks Contract Law • Draft, review, advise on and administer a broad range of standard and non-standard contracts• Support contract negotiations as well as contract creation and checking• Create sample contracts for various contractual scenarios and business functions• Interdepartmental coordination of contract administration incl. recording of contracts on the company’s contract management database Company Law • Administer, maintain, review and update relevant registrations and records applicable to Lidl under company law Data Protection • Support the Data Protection team in advices and projects relating to data protection matters affecting the business General Legal Services • Provide timely, sound legal advice to various business units on a range of legal queries including but not limited to competition law, advertising law, commercial property law, trademark law, H&S and employment law, anti-corruption/anti-bribery legislation• Monitor legislative changes and relevant case law and update affected business areas on these changes and developments• Liaise with external legal advisers and legal firms. Monitor their service quality and costs• Advise on Irish and Northern Ireland’s regulatory obligations• Build relationships with legal advisers in specialised areas, such as intellectual property General Responsibilities • Organisation and carrying out of training• Carry out research• Manage the timely delivery of different projects What you'll need Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION POST OF: PERMANENT FULL-TIME SUPPORT WORKER ORCHARD SERVICES, GORT, CO. GALWAY JOB REF: 91806 A panel may be formed as a result of this process from which subsequent Permanent and Temporary Support Worker appointments within the Orchard Services may be made over the next 6 months. The Role: Support Workers provide a key-working supportive role for a group of people supported by the services. The role comprises of two main elements. Firstly the Support Worker is responsible for all aspects of personal care required during the day. This includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being, to the extent required by the individual. Secondly, a major focus of the Support Worker role is to assist people supported by the services with development of Individual Plan’s and the achievement of associated outcomes, and critically, in participating in the ordinary everyday life of the community through inclusive and creative thinking. Reporting/Responsible To: Team Leader Qualifications: Applicants must have a good general education. A recognised qualification appropriate to the field of Intellectual Disability is an advantage. A QQI Level 5 or higher desirable. A full clean manual Driving Licence, which qualifies you to drive manual transmission vehicles on Irish Roads and use of your own car is an essential requirement. Applicants who are in the process of obtaining a full Driving Licence will also be taken into account. It is essential for the appointee to drive the transport that is assigned to the Service. Fluency in verbal and written English is an essential requirement of this post. Experience: Experience working with individuals with an intellectual disability and individuals with challenging behaviour is desirable. Full training will be provided. Previous experience of working in the health care sector is essential. Laimh and previous experience of working with people with autism, complex medical needs and mental health is an advantage. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. IT skills are essential. Working Hours: 78 hours a fortnight based on a 7 day duty roster. The successful candidates will be required to work to accommodate, day shifts, weekend work, some split duty hours, public holidays, night duty, sleep-ins. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) salary scale (01/08/2025) - €34,036 x 11 increments - €46,652 (max) pro rata per annum. Long Service Increment (LSI) - €47,454 per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: The post is permanent, full-time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached. Informal enquiries to Margaret Kearney, Area Manager or Brendan Gantley Service Coordinator on 091 631530. Closing Date for receipt of completed Application Forms & CV’s on-line is Wednesday 4th February 2026 Interviews will take place on Thursday 19th February 2026 The Brothers of Charity Services Ireland is an equal opportunities employer.
