Jobs
Sort by: relevance | dateAdministrator
Key roles The role of the administrative assistant plays a crucial role in ensuring the smooth operation of a team’s by providing comprehensive support across various tasks and departments. The admin assistant will be responsible for handling admin tasks, updating customer accounts, communicating with stakeholders, responding to enquires and will additionally perform such duties and exercise such powers and functions as may from time to time be reasonably assigned to or vested in the Employee by the Company, whether relating to the Company or any other member of the Group. Specific responsibilities (including but not limited to) Sedgwick is an Equal Opportunity Employer.
Warehouse Operative
Reporting to the Production Manager, this is a hands-on role key to the co-ordination of sterile and non-sterile supply chain and warehouse management; consisting of logistics, supply, warehouse management and the proactive planning of supply chain improvements to better meet business goals and objectives. Ensures smooth operations of facility as a gatekeeper for raw materials in and product out encompassing all aspects. This role does not have direct reports. Responsibilities
Administrative Officer
The Role The role of Administrative Officer is a key management position within Cork City Council, responsible for the day-to-day administration and management of one or more sections or departments. The role operates as a crucial link between frontline staff and senior management, with responsibility for service delivery, resource management, and operational effectiveness. Administrative Officers contribute to the development and implementation of strategic policies and forward-thinking initiatives that guide the work of the Council. They are expected to play an active role in strategic and policy development, working closely with senior management, elected representatives, external agencies, and key stakeholders to ensure the highest standards of service delivery. Administrative Officers may also represent the Council at meetings, reporting on progress and outcomes in their respective areas at Council, Local Area Committees or Strategic Policy Committee meetings. Typically working as part of a multidisciplinary team within one of the Council’s Directorates, Administrative Officers are responsible for managing resources and coordinating services across a range of functions, which may include: • Planning • Community, Cultural and Social Development • Housing • Environmental Services • Infrastructure • Emergency Services • Human Resources • Finance The Person The ideal candidate will demonstrate substantial experience and a proven record of achievement in management and service delivery. Candidates should be able to demonstrate: • A proven capacity to contribute to the development and delivery of strategic objectives, including through the implementation of service improvements and change programmes. • A strong track record of managing people, budgets, and other resources effectively to ensure efficient service design and delivery within a budgetary control framework. • Experience leading and motivating diverse teams, fostering employee engagement, and creating a culture of innovation and accountability. • The ability to plan, prioritise, and deliver work within tight deadlines, while maintaining a strategic focus. • Excellent stakeholder management skills and the ability to build productive relationships across all levels of the organisation and with external partners. • A sound understanding of Cork City Council’s strategic objectives, internal and external stakeholders, and operating environment. • Knowledge of the structure and functions of local government, current issues, and future trends, along with an understanding of the Administrative Officer’s role within this context. Duties and Responsibilities The following is a representative list of key duties and responsibilities that may be assigned to an Administrative Officer: • Contribute to the development of longer-term strategies and policies that guide the Council’s work and the development of the city. • Manage one or more sections or departments to implement the strategic and policy decisions of the Council. • Ensure efficient and effective implementation of work programmes to deliver on the Council’s strategic objectives as outlined in relevant corporate plans and strategies. • Identify opportunities for improvement in service delivery including the use of performance indicators to measure and enhance outcomes. • Initiate, develop, and deliver projects aligned with the Council’s strategic priorities and evaluate their impact. • Financial management including budget preparation, oversight of operational expenditure and income and maximising and recouping available funding within appropriate timeframes. • Provide ongoing support, guidance, and development opportunities for staff while ensuring full compliance with relevant staff policies and procedures. Managing and supervising work including the assignment of duties and workload. • Communicate and liaise effectively with all stakeholders including employees, managers, customers, and elected representatives on operational matters. • Ensure all departmental operations comply with Council policies and legislative requirements. Qualifications Required Minimum Qualifications The essential qualifications for the post of Administrative Officer, as declared by the Department of Housing, Planning and Local Government: Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (i) (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), or (ii) Have obtained a comparable standard in equivalent examination, or (iii) Hold a third level qualification of at least degree standard, and (iv) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Eligibility Requirements: Confined Competition To be eligible to apply under the Confined Competition, candidates must: a) Be a serving employee of a Local Authority or Regional Assembly, and b) Have not less than two years’ satisfactory experience in a post of Clerical Officer or an analogous post, and c) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation, and staff supervision. Panel Formation Following the selection process, three panels will be formed for the post of Administrative Officer, from which future permanent and temporary vacancies may be filled. • Panel A (Confined to the Local Authority Sector) will comprise successful applicants, in order of merit, from within the Local Authority or Regional Assembly sector only. 50% of appointments will be made from this panel. • Panel B (Open) will comprise all successful applicants, in order of merit, including Local Authority/Regional Assembly staff and external candidates. 30% of appointments will be made from this panel. • Panel C (Confined to Cork City Council) will comprise successful applicants, in order of merit, who are current employees of Cork City Council at the closing date. 20% of appointments will be made from this panel. The order of candidates on each panel will be determined by their placement on the overall order of merit following the selection process. Salary The salary scale for the post is: €60,011 - €61,480 - €63,194 - €64,914 - €66,634 - €68,170 - €69,745 - €71,269 - €72,790 (Max) - €75,395 (LSI1) - €78,015 (LSI2) In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale at the minimum point. Hours of Work The standard working week will be 35 hours per week. The role may, on occasion, include evening and weekend work. Holders of the post may be called for duty at any time in accordance with arrangements made by local authorities. The Council reserves the right to alter hours from time to time. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. Candidates are advised to view our Candidate Information Booklet where they will find further information on the format of the competition, our Principal Conditions of Service, and General Data Protection Regulation.
Vigilance Officer
Salary: €62,248 - €84,391 per annum pro rata for part time/short term roles Main Purpose of Job The Pharmaco-device Vigilance Officer works as part of a multi-disciplinary team within the Institute for Clinical Trials within the HRB-CRFG and CORRIB Clinical Trial units. Establish and maintain Device Vigilance and Pharmacovigilance processes that support the activities of the HRB-CRFG and CORRIB as a delegate of the Sponsor in relation to Clinical Trials and Clinical Investigations. The role will establish safety oversight processes for clinical trials across all study phases. The person in this role will be the primary point of contact for vigilance-related queries and issues pertaining to Sponsor oversight functions. The Pharmaco-device Vigilance Officer supports the associated study teams in ensuring Adverse Events and device deficiency reports are processed in an accurate and timely fashion in accordance with regulatory requirements, and ensures that the Sponsor (University of Galway or external sponsor) is informed in a timely and accurate fashion of safety issues, to safeguard the interests of patients and healthcare professionals while complying with legal/regulatory requirements concerning adverse event monitoring and reporting. The Vigilance Officer manages the overall evaluation of vigilance data received and identification of potential vigilance issues; implements risk management strategies in HRB-CRFG and CORRIB to ensure studies are appropriately monitored in terms of safety and onward reporting; and develops, implements and maintains systems to assure the quality of clinical research undertaken within HRB-CRFG and CORRIB is in accordance with all relevant regulations and standards. Main Duties and Responsibilities The Pharmaco-device Vigilance Officer will: • Interpret complex legislation as applies to safety and vigilance for clinical research studies, identifying the implications for HRB-CRFG/CORRIB operations and act to initiate necessary changes to practice in order to ensure that HRB-CRFG/CORRIB remains compliant with statutory regulations at all times. • Maintain systems and processes to ensure that pharmaco/device-vigilance practices for University of Galway-sponsored clinical studies that are conducted through the HRB-CRFG and CORRIB are conducted in accordance with ICH GCP guidelines, the Clinical Trial Directive/Clinical Trial Regulation (as applicable), Medical Device Regulation, ISO 14155 and all relevant legislation and standards. • Liaise with the sponsor to ensure that all requirements are met in terms of safety monitoring, assessment and onwards reporting. • Develop mechanisms for risk assessment of sponsored clinical studies from the point of view of pharmaco/device vigilance to ensure that any high-risk areas are mitigated prior to the study opening and throughout the course of the study. • Guide and assist with the production of periodic safety update reports (e.g. DSUR) and other interim reports as required (e.g. DSMB). • Prepare and send periodic progress reports to the Regulatory Authorities, Sponsor and University of Galway Clinical Research Development Office, as required. • Undertake EudraVigilance or EUDAMED registration on behalf of University of Galway as Sponsor, as required. • Act as the Pharmacovigilance contact person for sponsor-affiliates, internal staff and project managers. • Provide professional advice to CIs/PIs in relation to safety monitoring and reporting in the conduct of clinical research. • Handle collection, submission and filing of safety data from study event reports, spontaneous reports and reports from literature for studies where the Sponsor oversees these duties. • Lead with the preparation and maintenance of Pharmacovigilance documentation and SOPs. • Liaise with Clinical Research personnel in the preparation of safety data required in support of the clinical research programme. • Respond to all medical and technical enquiries accurately and in accordance with current opinion/knowledge, the published literature and HRB-CRFG and CORRIB in-house expertise. • Ensure that all medical information queries from both University of Galway and external stakeholders are handled accurately and in a timely manner. • Maintain regular contact with external personnel reporting adverse drug reactions or making medical information enquiries and with regulatory authorities as required, in addition to both University of Galway and HRB-CRFG and CORRIB associates. • Undertake continuous monitoring and review to ensure accuracy and quality of output processes. • Maintain references and other medical information resources. • Provide Pharmacovigilance training to internal staff and external partners, as required. • Budget development support for device vigilance or pharmacovigilance. • Support preparation for audit or inspection and present as subject matter expert as required. • Carry out other appropriate and relevant duties under the direction of the HRB-CRFG and CORRIB Directors, Programme Managers and Sponsors that arise during the ambit of the post. Requirements for the Role The successful candidate will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Criteria • Degree level qualification in a medical, clinical, scientific, or related field from an accredited institution. • Prior vigilance experience in clinical studies. Knowledge of Good Clinical Practice as outlined per ICH GCP and ISO 14155. • Experience in developing vigilance strategies and safety data management. • Proven project management and organisational skills. • Self-motivated and able to work independently, showing initiative and good judgment. • Good data management and IT skills. Proficient in basic software packages e.g. MS Office. • Fluent in English, possess excellent written and verbal communication and interpersonal skills. Desirable Criteria • Experience gained working in a vigilance role (device vigilance and/or pharmacovigilance) for a sponsor in a commercial (e.g. CRO, pharma or medical device) or academic setting. • Experience working within a quality management system adhering to QC and QA control systems and risk management processes. • Qualification in pharmacovigilance or related discipline leading the development of safety plans and strategies for safety oversight of clinical study execution. • Postgraduate qualification in clinical research or other life science or engineering-related subject. • Understanding of MedDRA and device vigilance coding. • Familiarity with medical and therapeutic area knowledge terminology. • Understanding of EudraVigilance and EUDAMED reporting processes. • Clinical research data management experience. • Experience working with EDC systems for data capture and design of safety case report forms. • Good Clinical Practice training. • Experience adhering to applicable regulations, guidelines and legislation for clinical trials. • Experience in trial management software packages and/or databases. • Excellent communication skills (oral, written & presentation) with proven ability to work effectively as part of a team. • Strong leadership and communication skills. The above criteria will be utilised to shortlist and select candidates for interview.
Faculty of Arts Office Manager
1. PREAMBLE Mary Immaculate College is an autonomous, university-level, Catholic College of Education and the Liberal Arts. Founded in 1898, and linked academically with the University of Limerick, MIC is the oldest higher education institution in Limerick. Significant expansion in recent decades has seen the College’s offerings expand across two modern campuses, one based in Limerick City and one in Thurles, Co. Tipperary. The student community consists of more than 5,000 learners, participating in fifteen undergraduate degree programmes and several postgraduate programmes extending to PhD/Doctoral level. Academic staff engage in a wide range of academic research areas, and research underpins all teaching and learning at MIC. MIC seeks to prepare its students for professional excellence and to nurture their capacity to lead flourishing lives. 2. CANDIDATE PROFILE & SCOPE OF THE POSITION Mary Immaculate College wishes to fill the position of Faculty of Arts Office Manager at Higher Executive Officer grade on a full-time, permanent basis. The Faculty of Arts Office Manager will be responsible for the management and co-ordination of the day-to-day academic administration operations and functions of the Faculty of Arts Office and will ensure the provision of high-level administrative advice and support to advance the academic development of the Faculty of Arts and the College. The post-holder will be required to have a high degree of professionalism and motivation to work in a busy fast-paced environment, focused on delivering an excellent service. Strong leadership, interpersonal and communication skills are essential for this role. Essential Qualifications, Experience & Skills (a) A qualification at level 7 or higher on the National Qualifications Framework and a minimum of 3 years relevant experience in a supervisory/management role in a third level institution administrative setting, or (b) A minimum of 6 years’ relevant experience in a supervisory/management role in a third level institution administrative setting. Knowledge of the academic regulations, processes, structures and procedures throughout the student lifecycle from enrolment to graduation. Aptitude for process management and implementation through creation of standard operating procedures and best practice standards. A proactive problem-solver with excellent analytical skills and the ability to devise and implement appropriate solutions to complex issues. Excellent organisational skills with proven ability to manage and co-ordinate numerous projects and events across a wide variety of stakeholders, both internal and external, with the ability to work under pressure, delivering results within specified timeframes. Demonstrable experience of dealing with a complex range of student issues in a discreet, professional manner. Excellent IT skills with a high degree of proficiency in Microsoft Office, with experience of using it for data management, and to support management reporting and decision making. Excellent team management experience and process management skills with the ability to provide guidance and direction to others. Excellent interpersonal and communication skills, both written and verbal, with the ability to establish effective working relationships and work collaboratively with a range of internal and external stakeholders. It is desirable that candidates also have: A competence in Gaeilge. Cuirfear fáilte roimh iarratais ó dhaoine go bhfuil dearcadh dearfach acu i leith na Gaeilge. Applications are welcome from people who have a positive outlook to Irish. JOB DESCRIPTION Reporting Relationship The appointee is required to carry out the duties attached to the post, under the general direction of the Director of Strategic Operations, Faculty of Arts, to whom they report, and to whom they are responsible for the performance of these duties in the first instance. The appointee will also have a reporting relationship to the Dean of Arts. The appointee will report through the Director of Strategic Operations, Faculty of Arts and the Dean of Arts, to the Vice President Academic Affairs, the College President and/or to such other College Officers as the President may designate from time to time. The appointee will liaise with the Deans of Arts and Education, Heads of Departments, Course Leaders and other College personnel and with relevant College bodies in carrying out the duties attaching to the post. The reporting relationship is subject to review and may be altered from time to time, in line with service needs and developments in the College. The duties of the Faculty of Arts Office Manager post would include the following: • Management of the day-to-day running of the Faculty of Arts Office, including supervision and management of the staff therein and management of the administrative workload of the office. • Administration and co-ordination of the Arts Faculty Management Committee. • Provision of administrative support at faculty level and to the Dean of Arts. • Provision of support and guidance to Heads of Department and faculty members. • Co-ordination and oversight in the areas of taught postgraduate programmes, ethics applications, budgets, part-time contracts within the faculty. • Responsibility for the organisation and co-ordination of the faculty’s involvement in college events such as Orientation, Open Days, graduation, etc. • Co-ordination of the nomination and appointment of the faculty’s external examiners and liaison with external examiners at key times throughout the academic year. • Responsibility for the co-ordination of the College SmArts Extended Orientation Programme and the academic advisor scheme for 1st year students. • Responsibility for the administration and management of programme documentation and maintenance of accurate records and revisions database. • Co-ordination and administration of undergraduate dissertations within the faculty. • Management and organisation of the examination processes within the faculty office, and liaising with Student Academic Administration in relation to examinations and assessment. • Co-ordinate and manage the provision of relevant information in relation to progression issues. • Responsibility for co-ordination and management of the quality management system within the Faculty of Arts Office, including overseeing maintenance and updating of faculty office documentation and procedures. • Co-ordination and management of internal checks and control mechanisms within the office regarding student registrations and records and examination and progression issues to identify any possible risks in a timely manner and action same. • Co-ordination of certain faculty reports such as to an Chomhairle Acadúil, an tÚdarás Rialaithe and other bodies as required. • Analysis and reporting on student and programme data as required by the Dean and/or the Director of Strategic Operations. • Responsibility for ensuring maintenance of high-quality service delivery and excellent customer service to all stakeholders including students and staff, potential students, guidance counsellors, parents, etc., regarding the faculty’s programmes. • Undertake such other functions as are necessary to ensure the successful operation of the faculty office and faculty activities. The list of duties and responsibilities as detailed is not exhaustive. The performance of the entire range of duties is not necessarily confined to any one individual, as the work requires that the staff function in a flexible manner, and work together as a team. The College retains the right to assign new duties and/or to re-assign staff to other areas of the College, in response to service needs. TERMS AND CONDITIONS OF EMPLOYMENT 1. Tenure The appointment will be made on a permanent, full-time basis, subject to the satisfactory completion of a nine-month probationary period. The probationary period may be extended at the discretion of the College but will not, in any case, exceed 11 months in duration. The appointment will be subject to satisfactory performance during the probationary period. If, at any time during this period, the College is of the opinion that the appointee is not suitable to hold the post having regard to capacity, performance, conduct or health, the employment may be terminated. Termination of employment during the probationary period will be subject to appropriate notice and the disciplinary procedures in line with the Unfair Dismissals Acts 1977–2015 and other relevant employment legislation. Continuation of employment following the probationary period is subject to satisfactory performance in the role. 2. Hours of Attendance Hours of attendance will be fixed from time to time by the College, but will amount to not less than 35 hours per week, which will be worked during normal College hours from Monday to Friday. Due to the seniority of this post, the post-holder will be expected to work flexibly to ensure service levels are maintained. The post-holder may also be required to work overtime, during evenings, weekends, and public holidays to meet operational requirements. Overtime will be unpaid, but reasonable time off in lieu will be permitted subject to the approval of the line manager. 3. Annual Leave Annual leave entitlement for the position of Faculty of Arts Office Manager (Higher Executive Officer Grade) is 30 days per annum. Annual leave must be taken in consultation with the Director of Strategic Operations, Faculty of Arts, and having regard to the needs of the service. 4. Salary The annual salary scale for the position of Faculty of Arts Office Manager (Higher Executive Officer Grade) is as follows (as at 1 March 2023): €53,626; €55,916; €58,219; €60,515; €62,808; €64,836; €66,871; €68,900; €70,931; €73,494 (LSI 1); €76,056 (LSI 2). Increments are awarded annually subject to satisfactory performance and continued good conduct. The rate of remuneration may be adjusted from time to time in line with Government pay policy. 5. Superannuation and Retirement Membership of the relevant public sector superannuation scheme is compulsory. Employees appointed after 1 January 2013 will be members of the Single Public Service Pension Scheme, which provides for retirement at age 66 (rising to 68). Pension contributions will be deducted at the appropriate rate. 6. Sick Leave Sick leave will be in accordance with the Public Service Sick Leave Scheme, which provides for both self-certified and certified sick leave, subject to limits and conditions. 7. Confidentiality In the course of employment, the appointee will have access to or become aware of confidential information relating to the business of the College. The appointee shall not, during or after employment, disclose such information to any unauthorized person or make use of such information other than in the proper discharge of duties. 8. Health For appointment to this position, candidates must be medically fit to discharge the duties of the post. The successful candidate may be required to undergo a medical examination by a qualified medical practitioner nominated by the College. 9. Garda Vetting All appointees to positions at Mary Immaculate College are required to undergo Garda vetting clearance prior to taking up employment. Employment is contingent on the satisfactory outcome of this process. 10. Performance Management The appointee will be subject to the performance management and development process in operation in the College and will be required to participate in same. 11. Termination of Employment The employment may be terminated by either party with one month’s written notice or payment in lieu, except in the case of dismissal for misconduct. 12. Duties Outside the College The appointee shall not, without the consent of the College, engage in any outside employment or business, or hold any other office or position, which may conflict with the duties of this post or the interests of the College. 13. Collective Agreements The appointee will be required to comply with all agreements and arrangements applying to the public service generally, and the education sector in particular, as agreed by the Government, employer, and trade unions from time to time. 14. Health and Safety The appointee must comply with all relevant health and safety legislation and College policies and procedures and ensure the safety of themselves and others at work. 15. Equality and Diversity Mary Immaculate College is an equal opportunities employer. The College is committed to equality of opportunity for all employees and applicants for employment. 16. Data Protection Personal data collected as part of the recruitment and employment process will be processed in accordance with the College’s Data Protection Policy and relevant data protection legislation. 17. Other Conditions The appointment is subject to the provisions of the statutes of Mary Immaculate College, the University of Limerick Act 1989, and any amendments thereto, as well as to the policies and procedures of the College as may be amended from time to time.
Recruitment Officer
Purpose of Role To assist in the delivery and the operational management of Recruitment Services within Tusla in line with the People and Change Strategy. Assist on ensuring best practice standards and efficiencies are met and play a key role in providing guidance and support to the team and line management in line with relative legislation. To take the lead on other recruitment and talent management related projects in line with the overall People and Change Strategy (for example in the areas of Policy, Systems and Information Management). Reporting Relationship The Recruitment Officer will report to the National Recruitment Operations Manager and to the Head of Recruitment & Talent Management. Duties and Responsibilities The Recruitment Officer will: • Work with the Recruitment Operations Manager and the Recruitment Teams to ensure best practice recruitment for all Tusla Recruit and Talent Management activities. • Adhere to legislation impacting on the recruitment process and ensure that working practices meet legislative needs. • Support the National Recruitment Operations Manager in the implementation of the Annual Recruitment Plan. • Manage various stages of the planning and scheduling of recruitment activities to achieve the projected recruitment for the year as set out in the Recruitment Plan. • Work closely with the Management Team in Recruitment to monitor Requests to Recruit, action the recruitment activity required, and report on activity levels on a monthly basis providing an analysis of activity. • Oversee the end-to-end Recruitment and Selection Process ensuring procedures are in place at each step to deliver a safe and effective recruitment process. • Oversee training programmes to ensure all interview boards and chairpersons are trained to the appropriate levels to deliver a safe recruitment process. • Monitor activities to meet Key Performance Indicators set down. • Support the development and implementation of robust reporting/management systems to facilitate accurate and up-to-date reporting on HR Activity. • Manage recruitment initiatives for all grades and strengthen relationships with third level institutions. Monitor and evaluate current programmes in place to promote Tusla as an employer of choice and implement new initiatives. • Manage the recruitment appeals process. Receive appeal requests and provide administrative support to the Recruitment Operations Manager in responding informally and formally to recruitment appeals. • Provide advice and guidance to internal and external stakeholders on relevant practices and processes in relation to the recruitment and selection process. • Maintain and update information on processes/procedures, relevant legislation, and recruitment information on shared files. • Ensure high standards of administration are achieved. Ensure the process and systems comply with the Data Protection Act and relevant policy, procedures, and guidelines. • Be aware of risk management issues, identify risks and plan for appropriate action. • Build and maintain constructive relationships with internal and external stakeholders and customers. • Promote good work practices and uniformity of standards. • Proactively engage in the development of IT systems as they apply to service/administration improvements/efficiencies. • Take a lead role on the implementation of Recruitment and Talent Management Projects to promote Recruitment as an internal service. Undertake projects related to promoting the Tusla Brand and Tusla – Child and Family Agency as an employer of choice. Staff Management • Effectively manage assigned members of the team, promote good team working and a culture that values diversity. • Actively participate in the recruitment, retention, and development of staff including continuous assessment. Promote a culture within the team of continuous professional development in order to develop professional knowledge. • Empower individuals within the team to take responsibility for their own performance. • Identify, in consultation with the Recruitment Operations Manager, the training and development requirements for the team. • Maintain staff records in line with best practice. Education and Training • Participate in mandatory training programmes. • Maintain own knowledge of relevant recruitment and HR procedures, practices, and employment legislation. • Pursue continuous professional development in order to develop professional knowledge. • Provide training as identified to develop others’ knowledge of relevant recruitment procedures/processes. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines, and safe professional practice and adhere to relevant legislation, regulations, and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service (for example, National Standards for Child Protection and Care) and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote, and actively participate in sustainable energy, water, and waste initiatives to create a more sustainable, low-carbon, and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or Experience Applicants must, by the closing date of application, have the following: • At least two years’ experience of working within a HR setting and a solid working knowledge of Human Resource practices including recruitment with an understanding of legislation, policies, and procedures as relevant to the role. • Demonstrated awareness of the public sector recruitment process. • Demonstrated skills in employee supervision and ability to lead change and innovation. • Sufficient administrative capacity and experience to discharge the outlined requirements of this role. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Skills, Competencies, and/or Knowledge Tusla Leadership Competency Framework: The Tusla Leadership Competency Framework describes the behaviors that are key to Tusla colleagues being effective in the execution of their role at all levels within the Agency. The competencies and associated behavioural descriptors capture the transversal knowledge, skills, abilities, and other characteristics that enable colleagues, regardless of role or rank, to be effective in their work. The Tusla Leader Framework relevant for this role is Leading Others. Please access this Leading Others link to fully familiarise yourself with the impact of this proficiency for Tusla. The competency of Professional Knowledge is specifically linked to the duties, responsibilities, and criteria for this role. Other Requirements of the Role • The post holder will require access to appropriate transport as the post may involve travel. • Awareness of children and young people’s participatory practice. Application Process Campaign Specific Selection Process – Shortlisting / Interview The online application system has a time-out facility after 60 minutes of inactivity. Unsaved work will be lost, so applicants are advised to save as they go. Candidates may prefer to complete their applications offline and copy answers into the form once ready to submit. Once submitted, a confirmation email will be sent. If you do not receive this email, your application has not been submitted. AI-generated content must not be used in your application. Tusla reserves the right to assess if content in applications was created by AI, and use of AI may result in disqualification. Shortlisting may be based on the information supplied in your application. Ensure your experience clearly meets the requirements listed in the eligibility criteria and competencies. Those successful at the shortlisting stage will be called forward to interview. Code of Practice The Recruitment Service Child and Family Agency will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code sets out the principles of probity, merit, equity, and fairness, as well as procedures for feedback and review. The Codes are available on www.cpsa.ie Tusla – Child and Family Agency is an Equal Opportunities Employer and recognises its responsibilities under the Data Protection Acts 2003–2018 and the Freedom of Information Act 2014. Tenure The current vacancy is permanent and whole time. A panel may be created from which permanent and specified-purpose vacancies (full or part-time) may be filled. Appointment is governed by the Child and Family Agency Act 2013 and the Public Service Management (Recruitment and Appointments) Act 2004. Remuneration Salary Scale (as of 01/08/2025): €60,013, €61,479, €63,192, €64,911, €66,636, €68,176, €69,745, €71,272, €72,788, €75,397, €78,015 (LSIs). LSIs (Long Service Increments) are shown in bold and are awarded after specified periods. Entry will be at the minimum point of the scale and will not be subject to negotiation. Working Week 35 hours per week. Annual Leave 30 days per annum. Superannuation This is a pensionable position. The successful candidate will become a member of the appropriate pension scheme, which will be detailed in their contract of employment.
Operational Commercial and Efficiencies Technical Lead
Grade and Salary D) €61,531 - €92,296 We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Operations Support function provides essential capability to drive service delivery to customers, is accountable for efficiently managing the majority of operational expenditure and has responsibility for providing and managing effective business infrastructure and processes at a national level to support operational activities at site level. The main focus of the Operational Commercial and Contract Management team is to ensure Uisce Éireann Asset Operations is realising optimum effectiveness and efficiency from its commercial and contractual arrangements with its suppliers and contractors. The Operational Commercial & Efficiencies Technical Lead will report to the Operational Commercial & Efficiencies Manager. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Process Manager
The Role: Customer Operations develop, deliver and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Connections and Developer Services (CDS) team are responsible for the end to end customer management of all connections to the Uisce Eireann network. They are responsible for managing the vesting/taking in charge processes, including the progression of assessment, modelling, design, inspection, estimation and commercials of same nationally. The CDS Commercial team is responsible for the coordination of connection contracts based on both standard and quotable connections, ensuring that all connection quotes are robust and the financial costs are recognised once the connection has been completed. This role is to provide governance and commercial reviews in line Uisce Eireann Connection Charging Policy and all other integral governance procedures. Reporting to the CDS Senior Services Manager, the Process Manager is responsible for the management, coordination and delivery of core enhancement projects, process improvement reviews and change projects ensuring a clear demonstration of outcomes and benefits for the Connections and Developer Services function within Uisce Éireann , incorporating Uisce Éireann Systems, Uisce Éireann processes, to ensure an improved customer service in a timely fashion. This will be achieved by leading change with colleagues, through collaboration and strong communication, analytical assessment of the potential to improve and the design and implementation of change measures to improve the customer experience and journey. Main Duties and Responsibilities: • Manage the development of process improvement opportunities, associated initiatives and solutions using principles of process excellence and related tools in accordance with Customer Operations business requirements • Work closely with the Connections and Developer Services Manager to affect process optimisation across CDS, Billing Services, Customer Servicesand Strategy & Capability teams • Prioritise and manage the roll out and implementation of special projects and enhancements within Customer Operations to ensure that Customer Services is embedded in the core of all CDS activity • Develop and maintain a clear understanding of the consistent evolution of the Customer Operations business solutions • Drive prioritisation of workload, ensuring resource allocation is aligned within Customer Operations objectives, • Provide quality reporting, analysis and audits for developing plans and programs to support continuous quality improvements using applicable tools • Ensure that processes are developed, captured and maintained in agreed formats accessible to the business • Define and validate business requirements for processes • Advise the Connections and Developer Services Manager on improvement options in critical systems and technologies • Review business critical processes and ensure that processes are adequate and conform to industry standards • Facilitate desired productivity and quality performance from team and stakeholders, based on defined KPIs as set by management teams across the connection to billing life cycle • Manage and conduct the performance management and development processes for direct reports • Provide input to business change assessments from a business process perspective • Raise risks and issues as appropriate to the Customer Operations • Propose remedial actions where needed General Duties and Responsibilities • Collaborate with key internal stakeholders across the UÉ business. • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 7 years’ Experience in the water, utilities or similar industries is desirable, ideally with significant system and process experience. • Demonstrated leadership ability, proactive development, motivation and engagement of staff • Experience managing a large team, with strong people, change management and conflict resolution skills • Experience of developing and maintaining effective strategic partnerships with key stakeholders and influencing an environment of open, honest communication while upholding high ethical standards • Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others • Experience of supporting policies, systems and controls and driving the implementation of progressive policies. • You will have a proven track record in leadership, change & transformation experience ideally in a similar utility, regulated industry or multi stakeholder environment • Able to work to deadlines and adapt to changing conditions and ambiguity generating effective and pragmatic solutions to new situations and problems as they are presented. • Strong background in leading continuous improvement initiatives in teams to deliver customer strategies that enhance customer service • Demonstrated experience in setting measurable safety and well-being goals for a team CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Energy Data and Reporting Analyst
Grade and SalaryGrade E €49,252 - €73,877 Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Operations Support Team has responsibility for providing and managing effective business infrastructure and processes at a national level to support operational activities at site level. Reporting to the Energy Monitoring Manager, the Energy Data & Reporting Analyst will provide vital data analysis and insights into energy efficiency and sustainability targets and will play a key role in reducing energy consumption using an innovative approach. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Wastewater Network Performance Coordinator
Grade and Salary F (€40,438 - €60,657)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Management and Sustainability area is responsible for the development of asset policies, strategies and plans to determine the significant investment required into Ireland’s infrastructure. The area drives investment and the Sustainability and Innovation agenda for the organisation and leads on Environmental Regulation and Compliance activities, ensuring the quality of water and wastewater is continuously monitored. The Asset Management function is responsible for strategic planning, prioritisation, and development of Uisce Éireann’s Capital Works pipeline. The function plays a key role in promoting collaboration and co-ordination of activities across the three asset functions as well as providing environmental assessment and management expertise across Uisce Éireann The Asset Planning team is accountable for the timely delivery of essential, value for money water services Infrastructure for Ireland. The scope of the team's responsibility covers 5 main areas: Housing Growing, Capex Pipeline, Risk Maintenance and Safety, Critical Assets and Leakage. Reporting to the Wastewater Network Performance Analyst, the Wastewater Network Performance Coordinator will be responsible for supporting the enhancement of asset information and modelling data to provide greater confidence to assessments undertaken on the performance and capacity of wastewater networks. The role holder cooperates closely with the Wastewater Asset Planning team and is required to work closely with internal and external stakeholders where necessary. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
