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To meet the criteria for this role, you will be required to be available to work across 8AM - 11PM. Please only apply if you are able to meet these requirements. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. The Customer Experience Leader role is driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit. Never one to accept less than the best, you will work closely with the restaurant management team to suggest improvements to our customer service experience, using all of your training and skills. Working as part of a fast-moving, high energy team, you will be instrumental in delivering an exceptional service to all of our customers. The ability to build rapport with others in a genuine and natural way is key for this role. You are able to lift the mood of those around you and can inspire others to look for ways to improve their own performance. You are naturally receptive of the needs of others and are always looking for new ways to exceed expectations and delight customers. You are always respectful, even when under pressure, and are able to confidently suggest ways to improve. An expert in customer recovery and delivery of feel-good moments. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Senior Library Assistant
1. The Position The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Senior Library Assistant. It is proposed to form a panel of qualified candidates from which vacancies both permanent or temporary will be filled during the lifetime of the panel. The Senior Library Assistant is a frontline and key support position within the structure of the Library Service. A Senior Library Assistant makes a valuable contribution to the provision of the library service centrally and at local branch level by providing support to library management and supervising staff. The Senior Library Assistant will work under the direction of the Librarian/Staff Officer, or such person as may be assigned from time to time by Donegal County Council. The Senior Library Assistant may deputise for the Librarian/Staff Officer/Executive Librarian and will represent the Librarian/Staff Officer and the organisation as required. The main role of the Senior Library Assistant is the delivery of the library service (public and/or support) in the geographical and functional areas specified in this role description, in line with the priorities identified in The Library is the Place: National Public Library Strategy 2023-2027 and Cultúr le Chéile: Strategic Plan for Culture Division 2022-2026. Donegal County Library The Library Service is based in the Planning, Communities and Culture Directorate of Donegal County Council. The Culture Division comprises the Library Service, the Arts Service, the Regional Cultural Centre, the Museum Service, the Archives Service, the Biodiversity Office and the County Donegal Heritage Office. The library network includes 13 libraries and 8 Taobh Tíre community partnership service points as well as a Cross-Border Mobile Library Service run in partnership with Libraries NI. The Central Library in Letterkenny is the largest and the busiest library and includes the main Local Studies research collection and Europe Direct, in addition to providing public library services. Online library services and resources are developing rapidly, as are the options for self-service including the My Open Library Service. As the Library Service is part of the Culture Division it is expected that Senior Library Assistants will work with colleagues from across the Division on programmes and projects, from time to time. Note: A satisfactory competence in the Irish language is deemed necessary in relation to any vacancy within the Glenties Municipal District. An assessment of this competence may be carried out as part of the recruitment and selection process as appropriate. 2. Roles Duties & Responsibilities The duties of the Senior Library Assistant will be consistent with the provision of a modern public library service that is responsive to the changing requirements of customers of all ages and abilities and will include but are not limited to: • Overseeing and delivering core frontline library services (including online), • House-keeping and cataloguing functions within the Library Management System, • Maintaining, developing, and promoting collections and services, • Answering enquiries, helping students and researchers, • Providing mediated access to library resources in-house and online, • Using and promoting new technologies and assisting the public in using technology such as self-service, Internet, online resources, digital equipment, iPads, Android tablets etc., • Recommending appropriate books for children and adults of different reading levels and interests, • Organising, promoting and delivering events and activities such as storytelling / rhymetime, workshops on library IT, book clubs, class visits, lectures, community events, festivals publications, exhibitions etc., • Assisting in the implementation of the Right to Read, Healthy Ireland at Your Library, Skills for Life and other programmes, • Providing outreach services to schools and other community organisations, • Selecting, sorting, processing, and distributing stock, • General administration and financial administration duties incl. financial processing, maintaining and reviewing statistical records, gathering and compiling information, and reporting on services, • Forging and maintaining links between the library, other Culture Division services and Donegal County Council services, the education sector and the community, • Providing cover in other libraries when required to maintain opening hours and services, • Managing of the building / facility and service in absence of more senior officer, • Administration of buildings / facility and equipment maintenance programme, • Ensuring high standards of health and safety and child protection, • Proposing ways of delivering better services, and developing such proposals, • Contributing to and implementing Donegal County Council, Library Service and other policies and plans, • Supporting senior staff in service planning and delivery, and • Any other duties as required by the County Librarian/Culture Division Manager. These duties are indicative rather than exhaustive and are carried out under general guidance. The duties and responsibilities for this post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. Official Languages (Amendment) Acts, 2021 So that the Local Authority may meet its statutory obligations, a satisfactory competence in the Irish Language is deemed essential for appointment/assignment/re-assignment to Gaeltacht-based offices and offices serving Gaeltacht areas. Competence to be of a level where one can operate through the medium of Irish and provide services to the public in Irish, as per the provisions of the Official Languages (Amendment) Acts, 2021. An assessment of this competence may form an integral part of the recruitment and selection process. 3. Qualifications & Requirement of the Post The Department of Housing, Local Government and Heritage has declared that the qualifications for Senior Library Assistant will be as set out below: (a) Character: Candidates shall be of good character. (b) Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Successful candidates will be required to undergo a medical examination carried out by the Council’s Occupational Medical advisor prior to appointment. (c) Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed applications: (i) have a good general level of education, (ii) have had at least two years satisfactory experience of library work. Please Note: Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. 4. Particulars of the Post (a) General Donegal County Council proposes to create a panel of qualified candidates for the position of Senior Library Assistant from which it will fill any vacancy that may arise. (b) Probation The successful candidate shall be required to be on probation for an initial period, as determined by the Council. This period may be extended at the discretion of the Council. (c) Remuneration The current annual pay-scale is €35,613 minimum to max LSI2 €54,911. (as per Circular EL 07/2025). Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. New entrants will commence on the minimum point of the scale. (d) Base The base for the post of Senior Library Assistant shall be determined by the Council and will depend on the particular area and service to which the post holder is assigned. The role of Senior Library Assistant may involve some travel, with some trips involving overnight stays and associated costs covered by the appropriate allowances. (e) Residence Holders of the post shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. (f) Working Hours / Annual Leave The normal hours of work will be 35 hours per week. The Council reserves the right to alter the hours of work from time to time. The Senior Library Assistant role will involve some work outside of normal business hours including evenings and Saturdays. Annual leave allowance will be a maximum 30 days for all applicants. (g) Requirement to Drive (a) to possess a full current category B Driving Licence. (b) to have their own vehicle available for use while performing their duties and the associated costs will be covered by the appropriate allowances. (h) Citizenship Requirements Eligible candidates must be, on the latest date for receipt of completed application forms: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. (i) Conflicts of Interest The post holder shall not engage in any gainful occupation, other than as an employee of a local authority, to such an extent as to impair the performance of his or her duties as an employee of a local authority or in any occupation which might conflict with the interests of the local authority or which might be inconsistent with the discharge of his duties as a local authority employee. (j) Garda Vetting Candidates for the post may be subject to Garda Vetting. Please note all candidates must attain a satisfactory Garda Vetting Disclosure prior to appointment, otherwise the offer of employment will be withdrawn. In the event where a Garda Vetting Disclosure indicates that there is a case pending, then the appointment cannot proceed at that time and the offer of employment will be withdrawn. The candidate will however retain their position on the panel and will be considered for the next vacancy should same arise within the lifetime of the panel. 5. Recruitment Process A. Application Form • Applications must be made on the official online application form and all sections of the form must be fully completed. • Applications must be received by the deadline specified on the system. • Please do not submit a CV with your application. Only information contained in the application form will be considered when assessing a candidate’s suitability for the post. B. Short Listing & Interview Candidates may be short-listed for interview on the basis of information supplied. In the event of a short-listing exercise being required, an Expert Panel will convene to examine and assess the application forms against a set of pre-determined criteria, based on the requirements of the job. It is therefore in your own interest to provide a detailed and accurate account of your qualifications and experience on the application form. Where it is considered, by reason of the number and standard of applications received, that it would be reasonable not to admit all candidates to the interview, only persons likely to attain at the interview a standard sufficient for selection and recommendation for appointment shall be called for interview. Candidates should note that interviews may be held within a short timeframe of the closing date of the competition. C. Right to Information and Review - # SLA 002 The Council is committed to offering feedback and information to candidates. Any candidate who wishes to do so may request to have a decision or the process reviewed. Any such request must be submitted in writing, stating the grounds of the request and this must be submitted to the Human Resources Department, Three Rivers Centre, Lifford, Co. Donegal within five working days of the date of notification of a relevant decision quoting the above reference number. D. Confidentiality Subject to the provisions of the Freedom of Information Act 2014, applications will be treated in strict confidence. E. Other Appointments to the Council are subject to satisfactory checks with regard to references, qualifications, medical examinations, and Garda Vetting, as applicable. F. Canvassing Will Disqualify Any attempt by a candidate (or by any persons acting on their behalf) to canvass or otherwise influence any officer of the Council (or persons nominated by it to interview or examine applicants) in the candidate’s favour, either directly or indirectly, by means of written communication or otherwise, will automatically disqualify the applicant for consideration for the position.
Chief Technician
QUALIFICATIONS 1. CHARACTER Candidates shall be of good character. 2. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. EDUCATION, TRAINING, EXPERIENCE, ETC Each candidate must, on the latest date for receipt of completed application forms – a) have satisfactory experience in a technician post at Grade I, or higher level, or in an analogous post under a Local Authority or health board in the State, b) have at least nine years satisfactory relevant experience in a technician post at Grade II, or higher level, or an analogous post, c) have a thorough knowledge of all the technical aspects of local authority work, and also a deeper knowledge of at least one relevant section of the work, and have experience in taking charge of such a section, or other sections of the work, d) have adequate experience in dealing with other departments within their own organisation, and with other bodies, e) have adequate experience in the direction, supervision and control of staff, f) possess technical training and experience, and administrative experience of a high standard, and g) possess a satisfactory knowledge of health and safety in the workplace. Candidates must demonstrate in their application form that they possess the above. Failure to do so may result in being deemed ineligible for the competition. 4. CITIZENSHIP: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa PERSON PROFILE DUTIES: The duties of the post are to give the local authority and:- (a) such other local authorities or bodies for which the Chief Executive, for the purposes of the City and County Management Acts, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph, under the general direction and control of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such technical or ancillary services of an advisory, supervisory or executive nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties including the duty of assisting the Director of Service or other appropriate employee, in the supervision of the technical or ancillary services of any foregoing local authorities or bodies and, when required to do so, to perform the duty of acting for the appropriate professional employee of higher rank during the absence of such employee of higher rank. The actual duties of the post of Chief Technician will depend on placement of the post, but in general they will include but are not limited to: • Providing necessary information to Senior Management relevant to the area of responsibility, • Management and supervision of staff, and co-ordination of duties of staff under their control, • Ensuring the efficient delivery of services in their area of responsibility, • Providing technical services to the area of responsibility to which they have been assigned, eg. site inspections, site surveying, creation of drawings and graphics, report writing and such other duties associated with a drawing office. • Operating the appropriate technology as required to carry out the work to which they have been assigned, CAD, Graphics, GIS Software such as ESRI/ArcGIS and Building Information Modelling (BIM). • Liaising with other departments, members of the public and external agencies in relation to operational aspects of assigned work, • Functioning as a Team Leader. This includes: prioritising work as determined by the Section Head / Director of Services, functioning as a facilitator and co-ordinator between team members and other departments and external agencies, and being responsible for the allocation of work and ensuring task completion, • Preparation of Estimates, • Preparation of public consultation display material, • Preparation of design drawings and reports for, and attendance at, meetings, • Preparation of land registry maps and dealing with the land registry office, • Mentoring and development of Technical staff, including Technicians at Grade I and Grade II, Executive Technicians and Senior Executive Technicians, • Contributing to individual staff development, personal development, and team development initiatives, • Undertaking any course of training organised by Wexford County Council which they are designated to attend, • Providing a high level of service to public representatives, including attendance and presentations at meetings, including at Municipal District level, • Carry out all responsibilities in relation to Health and Safety and maintaining, managing where required and proactively developing a culture of Health and Safety in the workplace, • Such other duties as may be assigned from time to time. If appointed to the Environment Section, the duties of the post in general will also include, but are not limited to: • Scientific report writing and preparation of data for annual environmental reports, measures reports, and attendance at routine meetings with Operations, Uisce Eireann the HSE and EPA as required. • Overseeing of the investigation, risk assessment, reporting, enforcement and close-out of environmental complaints assigned. • Preparation of environmental pollution cases and provision of expert testimony in court, as required, • Implementation of plans and measures under the River Basin Management Plans, including liaison with Fisheries bodies, LAWPRO and EPA as required, • Oversee the Quality Management System (QMS), including, equipment calibration & servicing, internal & external quality audits, method validation, nonconforming testing, • Overseeing water body quality testing & reporting programmes, • Input into the implementation of the Multi-Annual Rural Water Programme & the Developer Provided Infrastructure Programme, • Forward planning /strategic development - provide technical information for development plans on Water & Wastewater treatment plants operated by Uisce Eireann, • Assessment of planning applications referred to the environment section, Essential Skills and Experience The ideal candidate for the position shall have • the ability to work under pressure, both independently and as part of a team, • the ability to work and carry out managerial responsibilities on their own initiative, • the ability to work with multidisciplinary teams, • the ability to self-motivate to achieve good performance, • the ability to motivate, empower, encourage and achieve maximum efficiency and value for money from the personnel and processes under their control, • a track record of delivering results, • an understanding of Local Authority services and structures in Ireland, • excellent interpersonal, communication and influencing skills, • good knowledge and awareness of statutory obligations of Health and Safety Legislation, the implications for the organisation and the employee, and their application in the workplace, • the skills to schedule/programme the carrying out of work, • an understanding of the role and duties of managers in safety management in the workplace, • excellent ICT skills, including strong proficiency in AutoCAD, GIS Software and MS Excel, • a focus on the customer and on service improvement including taking ownership of and resolving issues as they arise. Candidates must also: • have the knowledge and ability to discharge the duties of the post concerned, • be suitable on grounds of character, • be suitable in all other relevant respects for appointment to the post concerned, candidates, if successful, will not be appointed to the post unless they, • agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed, • are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. CONDITIONS OF SERVICE 1. Tenure: The post, whether temporary or permanent, is whole-time and pensionable. Persons who become pensionable employees of a Local Authority who are liable to pay Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). All persons who become pensionable employees of a Local Authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the Local Authority at the rate of 1.5% of their net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children) in accordance with the terms of the Scheme. For new entrants under the Single Public Service Pension Scheme effective from 01/01/2013, superannuation contributions are 3.5% of net pensionable remuneration and 3% of pensionable remuneration. 2. Probation: Where a person who is not already a permanent employee of a local authority is appointed, the following provisions shall apply:- (a) there shall be a period after such appointment takes effect during which such person shall hold such employment on probation; (b) such period shall be 6 months but the Chief Executive may, at his discretion, extend such period; (c) such person shall cease to hold such employment at the end of the period of probation, unless during such period the Chief Executive has certified that the service of such person is satisfactory. 3. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their employment or in respect of services which they are required by or under any enactment to perform. An allowance may also be payable in respect of travel expenses and subsistence. €56,882 to €73,750 (LSI 2) (As at 1st August 2025) Entry point to this scale will be determined in accordance with Circulars issued by the Department of Environment, Community and Local Government. Appointees who are not existing public servants will enter at the minimum point of the scale. 4. Health: For the purpose of satisfying the requirement as to health, it will be necessary for successful candidates, before being appointed, to undergo at their expense, a medical examination by a qualified medical practitioner to be nominated by the local authority. Defects reported as a result of this examination must be remedied before appointment. On taking up appointment, the expense of the medical examination will be refunded to the candidate. 5. Retirement/Superannuation Single Public Service Pension Scheme: Effective from 1st January, 2013, The Single Public Service Pension Scheme applies to all first-time new entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. All new entrants to pensionable public service employment on or after 1 January, 2013 are, in general, members of the Single Scheme. Pension Age: Minimum pension age of 66 years (rising to 67 and 68 in line with State Pension age changes). Scheme Members must retire at the age of 70 years. New entrants to the public service appointed on or after 1st April, 2004. Retirement Age will be determined by the terms of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004. The Act introduces new retirement provisions for new entrants to the public service appointed on or after 1st April, 2004. For new entrants there is no compulsory retirement age and 65 is the earliest age at which retirement benefits can be paid. In all other cases, 60 years is the minimum retirement age, with 70 years being the maximum retirement age. 6. Driving Licence When required to do so holders of the office may be required to drive a motor car in the course of their duties and should therefore, hold a full driving licence for Class B vehicles free from endorsement and disqualification. 7. Residence The holder of the post shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof.
Information Systems Analyst Developer
ESSENTIAL REQUIREMENTS FOR THE POST The ideal candidate must: · Be a self-starter, capable of continuous self-learning, new thinking, working to very tight deadlines and committed to achieving high quality results. · Have an ability to take the initiative and adopt a proactive approach to the introduction of ICT-based solutions. · Possess a keen intelligence, strong detailed analytical ability and sound judgment · Be decisive and innovative. · Exhibit outstanding attention to detail with a proactive mindset. · Have a strong commitment to the implementation of change, including practical experience of the management of change, development of policies, procedures, and work practices and their implementation. · Demonstrate a high level of interpersonal, team-building and motivational skills including a strong record of collaboration. · Possess excellent planning and organisational skills. · Be able to deliver within budgetary constraints and identify, develop and implement value for money indicators in respect of all IT operations. · Have a commitment to quality customer services. · Have excellent communication and teamwork skills. Candidates will be required to demonstrate a clear knowledge and understanding of: · The environment in which a local authority operates, its culture, key operations and a strong awareness of the strategic direction of the local government sector. · Current ICT systems and platforms. · Latest developments in Digital Technologies, awareness and trends. · Information governance. · Data protection. · Public service values. · Digital transformation processes and technologies · Microsoft 365 suite of applications, admin centres and platforms. · Microsoft Power Platform and centre of excellence. · Microsoft Teams calling. · Cybersecurity trends. · Artificial intelligence. The ideal candidate must also be able to demonstrate that they have sufficient knowledge, experience and proven track record in the following areas: · Business process analysis and improvement. · Preparation of business justification documentation. · Requirement analysis & documentation. · Business systems analysis, design & documentation. · Procurement of new systems and services. · Cost benefit analysis and proposals. · Development of business cases, preparing project initiation documents and identifying project risks. · Demonstrate exemplary attention to detail with a proactive mindset. · Managing projects with a multiplicity of stakeholders and complex interdependencies, using recognised methodologies. · In leading or contributing to successful IT projects. · Managing the design and secure delivery of digital solutions including the digitalisation of paper-based forms. · Designing, creating, implementing and supporting digital forms and reports. · Digital technologies such as digital forms, electronic approvals, cloud solutions, automation, data analytics and reports. · Microsoft 365 suite of applications, admin centres and platforms. · Experience of the Microsoft Power Platform including the automation of business approval processes and the centre of excellence. · Knowledge of Microsoft Fabric and Purview. · Significant experience in a number of the following: -Windows Server, AVD, LANs, WANs, VPNs, Virtualisation, HCI, backup and recovery, Azure disaster recovery, SQL Server and database administration and security, ETL, firewalls, Exchange online, Active Directory, Group Policy, VoIP telephony, encryption technologies, antivirus systems, system monitoring and management, mobile device management, financial management systems, business Intelligence and analytics, cyber security, SSO, AI technologies, Enterprise level application deployment and support, Information systems/data security design and implementation. · Roll out patching, firmware upgrades and hardening of devices in accordance with relevant security policies including mobile device management, managing security compliance of devices and systems. · Provide technical support in an effective and responsive manner to staff and elected members. · Leading & working as part of a technical team in the delivery of ICT infrastructure and applications. · Proven track record of being an IT Helpdesk leader and mentor. · Leading, motivating and developing staff to include performance management. · Keep abreast of the latest information technology and digital evolution, in particular, Cloud solutions and Artificial Intelligence, and identify opportunities for such technologies to be used by the Council. · Vendor management, agreeing SLA’s and ensuring consistent service and value for money. · Understand and ensure compliance with relevant Data Protection regulations. · Contribute to the review and implementation of ICT Strategies. QUALIFICATIONS 1. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (a) A qualification at level 8 on the National Framework of qualifications (NFQ) major award (i.e. honours degree) in a relevant computing discipline and at least 3 years directly relevant, recent ICT hands-on experience from your employment to date* OR (b) A qualification at Level 8 on the National Framework of Qualifications (NFQ) major award (i.e honours degree), or higher, with computing taken in the final year and at least 4 years directly relevant, recent ICT hands-on experience from your employment to date * OR (c) A Level 7 NFQ major award qualification in a relevant computing discipline and at least 4 years directly relevant, recent ICT hands-on experience from your employment to date * OR (d) A level 6 NFQ major award qualification in the relevant computing discipline and at least 5 years directly relevant ICT hands-on experience from your employment to date * And Have satisfactory knowledge of public service organisation or the ability to acquire such knowledge. *Relevant ICT hands – on experience should include, but is not limited to: areas such as managing delivery of digital solutions, enterprise architecture. Managing security to support software and applications development projects involving a range of technologies and platforms covering web development, data management, database administration, business analysis/discovery, business intelligence and data analytics, DevOps, enterprise architecture, technical infrastructure service design and delivery, server and client operating systems and architecture stacks, telecommunications, and networking infrastructure delivery support, technical support, ICT service management. operations and server support, ICT/cyber security, mobile device management, virtualisation delivery support, database and application support, cloud computing, etc. * Copies of qualifications must be attached to support this application. Failure to provide qualifications will deem this application invalid. 2. Citizenship Candidates for any of the above panels must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 3. Driving Licence The Holder of the Post of shall hold a full driving licence for Class B vehicles free from endorsement/disqualification. When required to do so, holders of office shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. 4. Character Candidates shall be of good character. 5. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. * Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. PARTICULARS OF OFFICE 1. The Post: The post is permanent, whole-time and pensionable. A panel will be formed for an initial period of one year and this may be extended for a period of time at the discretion of the Chief Executive. The panel will be used to fill appropriate positions that may arise for its duration. Positions will be offered in order of merit as per the panel. 2. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. Starting pay for new entrants will be at the minimum of the scale. Where the appointee has been serving elsewhere in the public service in an analogous grade and pay-scale, and will be moving without break to another part of the public sector at an analogous grade, the appointment may be made at the appointee’s current point of scale. The rate of remuneration may be adjusted from time to time in line with Government pay. The current salary scale applicable to the post is €57,322 - €70,030 (LSI 2) 3. Duties: The duties of the post are to give to the local authority, and a) such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 and 2014, is Chief Executive, and b) to any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in subparagraph (a) of this paragraph under the general direction and supervision of the Chief executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body herein before mentioned in the exercise and performance of any of its powers, functions and duties to exercise such powers, functions and duties as may be delegated to him/her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level. The post holder may be required to work outside his/her normal job description from time to time. The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require: · Operate under the direction of, and report to an IS Project Leader or to any other such person as may be determined by the Council from time to time; Digital Transformation: · Collaborate with stakeholders to identify opportunities for digital transformation. · Analyse current business processes, systems, and workflows to identify inefficiencies and areas for improvement. · Gather and document business and technical requirements for digital initiatives. · Evaluate and recommend digital tools, platforms, and technologies that align with business objectives. · Support the Design, testing, implementation and documentation of digital systems and enhancements. · Deliver end-user training on digital solutions via Microsoft Teams or in person, and develop comprehensive user guides. · Implement data analytics and reports/dashboards. · Maintain and support digital solutions. · Create comprehensive technical documentation for all implemented solutions. · Develop and maintain end-user documentation including process maps, data flow diagrams, and user guides. · Monitor and report on the performance of digital transformation projects, ensuring KPIs and ROI targets are met. · Ensure that services / solutions delivered are measurable and meet business requirements and agreed criteria. · Facilitate change management and user adoption through training and support. · Stay up to date with emerging technologies and digital trends relevant to the industry. · Work with external vendors in implementing solutions. · Function as the designated technical contact for third-party software solutions and their deployment, offering specialised application support and training organisation-wide. ICT Infrastructure and Systems: · Act as a senior internal ICT specialist, leading where necessary, in the delivery of solutions to complex technical issues. · Ensure that Offaly Co. Council’s ICT infrastructure and business systems operate efficiently, perform to agreed targets, and deliver a secure and compliant platform for the Council to carry out its business. · Implementation, maintenance and support of Council’s ICT infrastructure and systems. · Proactively develop, monitor, support, improve and manage the ICT infrastructure environment including networks, servers, cloud services, desktop/laptop and mobile systems. · Database design & support including performance monitoring, controlled interventions, integration, administration, and troubleshooting (SQL Server, scripting reports, ETL). · Support the M365 suite of applications and admin centres. · Business analysis, requirements gathering and specification of information systems and applications. · Data analytics including the collection, integration, analysis and management of information. · Implement, configure and develop solutions for reporting, and business intelligence within the organisation. Security: · Maintain and support cybersecurity solutions. Ensure systems and infrastructure are up-to-date and secure by design. · Ensure the security and integrity of Council data and ICT infrastructure. Incident Response: · Follow a structured process to minimise damage during security incidents. · Communicate effectively with the IS team, all stakeholders and external parties to manage the incident. Business Continuity: · Ensure business continuity and disaster recovery technologies align with the organisation’s needs and risk management policies. · Develop and test disaster recovery plans to minimize downtime during incidents. Documentation: · Create and maintain comprehensive technical documentation. · Develop and implement IT policies and procedures according to best practices Technology Recommendations and advice: · Proactively monitor emerging tools, skills, techniques, and technologies. Investigate and recommend new and emerging technologies to improve, enhance, and maximise ICT opportunities. · Ensure recommendations align with the organisation’s goals and objectives. · Develop ICT skills as technology changes and follow a personal development plan. · Prepare business cases, when required to support decision-making. Procurement and Compliance: · Manage the procurement of ICT goods and services, hardware, software, and contract management of support services. · Ensure compliance with licensing requirements and optimize the use of ICT licenses. · Utilise the Office of Government Procurement (OGP) Frameworks and other public sector tendering platforms. Leadership and Management: · Provide effective leadership and management of ICT staff including implementation of the Performance Management Development System (PMDS) within the section. · Lead the IT Operations team as a customer-focused service function. · Manage the IT Helpdesk. · Mentor and lead ICT Staff. · Deputisefor the line manager when required. · Contribute to the delivery of theannual Information Systems Team Development Plans. Communication: · Analyse, interpret, and communicate technical information and concepts effectively to management, staff, and elected members. · Ensure clear and concise communication to facilitate understanding and action. Alignment with Goals: · Liaise with other sections of the Council to ensure ICT functions and capabilities align with business goals. · Support the Council’s strategic objectives through effective ICT management. · Implement and develop the ICT strategy/vision to support Offaly County Council’s overall Corporate Plan strategic objectives and ensure compliance with best practice standards and codes of practice. Work Management: · Plan and prioritise work effectively, being proactive and self-directed. · Work under pressure to tight deadlines and to take a strategic approach in the delivery of key policy objectives · Manage and deal with conflicting demands within prescribed timelines and deadlines. · Implement all Health and Safety management systems. · Contribute to Climate Action initiatives and policies. · Carry out duties at all times in a fair and impartial manner that enhances public trust and confidence. · Undertake any other duties of a similar level and responsibilities as may be required from time to time. As an ISAD, you will play an instrumental role in advancing the evolution of business processes and systems by leveraging digital technologies. Acting as a key liaison between business stakeholders and the IS department, this role ensures that transformation initiatives are strategically aligned with organisational objectives and deliver tangible, measurable outcomes. 4. Work Base: Offaly County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. 5. Working Hours: The working hours at present provide for a five day, thirty-five hours working week, hours may vary from time to time. The working hours may be reviewed at any time by the Council. The post may require flexibility in working outside of normal hours, including at weekends, as necessary. No additional remuneration will be paid in respect of such activities. The provisions of Offaly County Council’s Time and Attendance Policy is applicable to this grade at the current time. A flexible working hours system is in operation subject to the terms and conditions of the Time and Attendance Policy. 6. Annual Leave: The current annual leave entitlement is 30 days. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended) 7. Sick Leave: The terms of the Public Service Sick Pay Scheme will prevail. 8. Probation: Appointees will be on probation for the first year of employment. The terms of the Offaly County Council Probation Policy will apply.
Customer Service Agent
Role & Responsibilities: The primary function of this role is to provide support for the Customer and act as a point of contact for Customers and the Field Sales teams, providing order processing capability, managing customer service requests/queries etc.; delivering total customer satisfaction through all communication channels. Key Deliverables: • Main point of contact for Customer • Processing of Customer orders & uplifts • Responsible for prompt query resolution for all Customers - primarily by phone / email • Responsible for logging and reporting on all issues raised • Responsible for generating various Customer reports • Attending Customer Operations & internal meetings as required. • Supporting telemarketing & telesales initiatives as required. Key Competencies Essential: • Fluent in English • Strong Customer Service Skills • Strong Communication Skills both verbal and written • Ability to prioritise workload and deliver to deadlines • Team Player, flexible and proactively uses own initiative • Completer/Finisher – follow through tasks, queries etc. to completion WHO WE ARE Primeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK. We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK. Primeline’s Turnover is in excess of €300 million and we are growing rapidly. We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade. Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers. With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly. Primeline is in every town in Ireland, every day. Our people power our success. WHERE WE ARE GOING We continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals. We will continue to create an environment where people can be at their best. Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success. We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture. WHAT DO WE WANT? At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.
Agribusiness Intern
Available locations Askeaton; Ballyduff; Listowel Start date January to June; minimum 3 months Unleash Your Potential with Our Internships! Join Our Early Careers Program Dive into a world of opportunities with our diverse internships across Ireland. Whether you’re available for 3, 6, 9, or 12 months, you’ll gain invaluable work experience, be the first to hear about our Graduate program opportunities and earn a competitive salary! Description and Responsibilities You will support the Farm & Home Store team in delivering outstanding customer experiences and ensuring smooth day-to-day operations. This hands-on role offers a unique opportunity to work at the heart of Kerry Agribusiness, where retail meets agriculture. Your responsibilities will include Discover Your Future with Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial retail presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 28 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.
Healthcare Assistant
Beechfield Care Group are currently seeking to recruit full time permanent Healthcare Assistant to assume responsibility for the care of residents at Bethany House Nursing Home, Tyrrellspass, Co Westmeath. Candidates should have legal eligibility to be employed in Ireland / EU. We are not in the position to sponsor work permits for this vacancy, We are a long-established Nursing Home Group based Dublin, Carlow, Meath, Westmeath & Kildare. Our mission is to provide the best standard of quality care to our residents. Our philosophy places the care of the resident at the heart of the nursing home. About Bethany House Nursing Home Bethany House Nursing Home is a purpose-built residential home situated in the picturesque village of Tyrellspass just 1km from the M6 and pleasantly located in the heart of the midlands in the Lake county of Westmeath. The nursing home is adjacent to Tyrellspass Castle and is within walking distance of the local Church, Browne’s on The Green hotel, and other local amenities. Bethany House is set within large garden spaces with two enclosed garden courtyards for residents to enjoy. But what really makes us special is our homely country atmosphere brought to life by our residents, families, staff and our pets which include Ned the donkey, Fred the pony and our many poultry. We really have the most amazing people living and working here, that are truly dedicated to their work. About the Role: The Health Care Assistant is a key member of the multi-disciplinary team responsible for the care of our resistant’s. The HCA helps, support and direct personal care required to maximise the independence and wellbeing of our resistant’s including looking after their physical, emotional, and cultural needs. Role Responsibilities :
Warehouse Operative, Online
Company Description We believe that our employees are key to our success going from one store in 1979 to more than 3,000 stores worldwide today. That is why we strive to offer development and possibilities of growing within JYSK and therefore we are opening a Warehouse in Dublin to distribute products to the online customers in Ireland and England. Our three fundamental JYSK Values – Tradesman, Colleague and Corporate Spirit – express the behaviour and attitude that we can expect from each other. We trust each other, and we believe in delegation and freedom with responsibility. If you can say yes to above and see yourself living out the JYSK Values - then you might be the new Warehouse Operative that we are looking for! WHAT WE OFFER YOU Additional Information Do you want to reach your potential and grow with us as we embark on an exciting expansion journey? If so, please apply today and join our team! €15.50 per hour rising to €17.50 if you have forklift training 5 x 8 hr days (06:00-14:45) – Day shifts Additional monetary Bonus if stay past one year
Maintenance Manager
Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and Agri brands. Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition. We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,100 people to manage our network of 11 processing plants and 52 Agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations. Role Profile Based in our Dairy Processing facility in Ballyragget, Co. Kilkenny, the Maintenance Manager will report to the Engineering Manager. This serves as a vital link between maintenance and production teams, ensuring the delivery of the Preventative Maintenance (PM) plan in a safe, compliant, and efficient manner. The role requires strong technical expertise, problem-solving abilities, and proven leadership in managing and coaching teams to meet the standards of the food and nutrition industry. Responsibilities About us Through our expertise in research and development, customer insights, food safety and state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment. Commitment to Diversity & Inclusion We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth. We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. Join our Talent Pool Considering a new career in Tirlán but this isn’t the role for you? Join our talent community and sign up for job notifications at www.tirlan.com/careers Tirlán is a Values Based Organisation
Dental Nurse
We have an exciting opportunity for a qualified or trainee Dental Nurse to be part of our family run group of Practices and to join our team in Bangor working full-time in a private Denplan practice. As this is a Denplan practice, an enhanced hourly rate will be offered. The successful applicant will work 36.5 hours per week, Monday to Thursday 8:50am-5:20pm and 8:50am-4:20pm on Fridays Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
