Clerical Officer jobs
Sort by: relevance | dateProject Officer
Hours: 35 hours per week Location: Remote working (national travel required) Project Background The National Neuro-Rehabilitation Strategy is developing networks of Neuro-Rehabilitation services nationally called Managed Clinical Rehabilitation Networks (MCRNs). The overarching aim is the development of Neuro-Rehabilitation services to improve outcomes for people by providing safe, high quality, person-centred Neuro-Rehabilitation at the lowest appropriate level of complexity and as close to home as possible. It is a key priority of the strategy to ensure that the person with lived experience is at the core of strategy implementation and that we are integrating and collaborating with our community and voluntary partners. The Neurological Alliance of Ireland, in partnership with the HSE and Disability Federation of Ireland, is seeking a Project Officer to support a national initiative aimed at strengthening engagement with lived experience representatives and voluntary organisations within the implementation of the National Neuro-Rehabilitation Strategy. Role Summary This role involves working in collaboration with the Project Partners to strengthen, coordinate and standardise engagement structures for lived experience representatives and voluntary organisations participation in national and regional groups and workstreams under the National Neuro-Rehabilitation Strategy. This role will involve working to ensure inclusive and sustainable participation, equitable representation and effective two-way communication. Key Responsibilities The project works across two interconnected workstreams: • Lived Experience Engagement • Voluntary Organisation Engagement Workstream 1: Lived Experience Engagement • In conjunction with the Project Partners and existing Lived Experience Representatives, consider the current approach and structures of engagement of lived experience representatives within the National Neuro-Rehabilitation Strategy programme of work • Develop proposals for a sustainable engagement framework based on consultation, recommendations and informed by a review of best practices and other models/initiatives of inclusion and participation across the disability and wider healthcare sector • Develop appropriate mechanisms to enable peer informed representation, consultation and feedback among lived experience representatives across all workstreams and engagement platforms • Develop and deliver a supportive framework, including but not limited to development of accessible formats, structures and resources to enable inclusive participation across the lived experience community at regional and national level Workstream 2: Voluntary Organisation Engagement • Consider the current engagement framework, undertaking this in conjunction with the Project Partners and relevant working groups and workstreams under the National Neuro-Rehabilitation Strategy including the Neuro-Rehabilitation Community Workstream • Develop an approach for inclusive and equitable structures of engagement. This is based on consultation, recommendations and informed by a review of best practice and other models and initiatives across the disability and wider healthcare sector • Develop and deliver a sustainable supportive framework for inclusive and equitable engagement of the voluntary sector in Strategy implementation, incorporating mechanisms for cross organisational informed representation, consultation and feedback Cross-Cutting Duties • Stakeholder engagement and facilitation across health regions; the community and voluntary sector; people with neuro-rehabilitation needs and lived experience representatives and others as relevant • Structured review of existing engagement; building evidence-based recommendations for further development and improvement • Preparation of briefings and reports • Stakeholder management • Facilitation of groups • Project coordination and reporting Person Specification Essential Requirements • Third level degree in health, social policy, social science, community development or related field • Minimum 3 years relevant experience in health, social care, disability, community development, or social policy sector • Experience in stakeholder engagement and management • Experience of programme development and/or review • Strong report writing and communication skills • Familiarity with Irish health and social care systems • Experience working in multi-stakeholder environments • Experience of group facilitation Desirable Requirements • Postgraduate qualification in relevant discipline • Experience in service/programme co-design or co-production with people who have lived experience • Knowledge of Neuro-Rehabilitation and disability services Key Competencies • Strong interpersonal and facilitation skills • Ability to manage multiple priorities • High level of organisation and attention to detail • Ability to work independently and as part of a team • Commitment to inclusion and person-centred approaches Additional Information • This role description is not exhaustive and may evolve in line with project requirements • There may be a requirement to work outside of normal office hours to accommodate lived experience engagement • The Neurological Alliance of Ireland is an Equal Opportunities Employer Salary Remuneration will be in line with the Health Service Executive (HSE) Administrative Grade VII salary scale and will reflect the successful candidate’s experience
Youth Officer
ABOUT FORÓIGE Foróige is an independent, non-profit national voluntary youth organisation engaged in out-of-school youth development and education. The organisation aims to enable young people to involve themselves consciously and actively in their own development and the development of society. Foróige employs over 600 staff and involves thousands of volunteers in the creation and delivery of high-quality services to young people through the operation of over 600 Foróige Clubs and over 140 General Youth Services and Special Projects. These community-based and community-supported initiatives are run throughout the country, in rural and urban environments, and generally in partnership with various voluntary and statutory agencies. The organisation is a registered charity and is supported by a combination of statutory, philanthropic, and corporate funding. Foróige is an equal opportunity employer and is committed to a policy of Equality of Opportunity in its employment practices. PROGRAMME DESCRIPTION The CyberQuest initiative aims to transform the lives of young people aged 16 to 25 in Northern Ireland and border counties by reducing economic inactivity and enhancing their ICT and digital skills, particularly in cyber security. Targeting those not in or far from education, employment, or training, the project seeks to foster meaningful community relations and positively impact participants' lives. Foróige is partnering with youth organisations including Springvale Training, Youth Action Northern Ireland, and Bytes (lead partner) to access economically inactive young people. The programme partners also include REIM Training Solutions Limited, providing expertise in IT and digital skills. The CyberQuest initiative integrates youth work principles through a learner-led, person-centred methodology delivered by youth work staff. This ensures tailored, evidence-informed support, which helps address participants' challenges and facilitates re-engagement and continual support. The appointed staff member will be responsible for the recruitment of participants to the CyberQuest programme across Cavan-Monaghan, designing and facilitating personal and social development programmes alongside supporting participants to engage in a range of accredited training programmes in ICT and digital skills, such as cyber security awareness and ICDL, run by the project partners, REIM. The personal and social development programme, an aspect of Work Package 1, will include induction, mentoring, social action projects, cross-community initiatives, and a series of workshops and activities themed around communication, team building, group roles, leadership, health (physical, mental, emotional, and sexual), cross-community, good relations, and personal pathways. Foróige is seeking to appoint one Youth Officer. The successful candidate will be based in one of Foróige’s regional offices in Cavan-Monaghan, with the base agreed with the successful candidate at the time of appointment. KEY RESPONSIBILITIES The successful candidate will be employed by Foróige and will be given a contract of employment. It must be understood, however, that if the position becomes redundant at any time during the period of the contract, or if the funding for the post is discontinued, or if a post holder fails to perform satisfactorily, employment may be terminated. The duties of the Youth Worker in carrying out any functions which may be involved in or arise out of the appointment shall be as notified by the local Senior Youth Officer or Area Manager, Board of Foróige, and/or its Chief Executive Officer. These duties will include, but are not limited to, the following: • Promoting, recruiting, and retaining participants aged 16–25 in the CyberQuest programme • Designing and facilitating appropriate personal and social programmes incorporating IT and digital skills • Providing post-Work Package 1 support to participants to enable them to engage in Work Packages 2 and 3 of the CyberQuest programme as appropriate • Working with each participant to develop a personal action plan and monitoring and recording progress toward achievement of personal goals • Organising residentials, cross-community, and cross-border contact and activities for CyberQuest participants on a regular basis • Ensuring delivery and assessment of programmes is in line with awarding body requirements • Recording, monitoring, and updating all participant data, including details, attendance records, one-to-one contact, achievements, and progression, to meet the data requirements of the funders and the organisation • Linking with and contributing to other initiatives within the CyberQuest programme partners and teams as required • Administration, including inputting to Foróige IT systems, compiling reports as required by the funder, and ensuring deadlines are adhered to • Complying with Foróige policies, procedures, and guidelines as instructed by Foróige management Professional Qualifications and Experience (E = Essential; D = Desirable) • Education to Degree standard (Level 7), preferably in Youth Work, Information Technology, or Digital & Media Skills (E) • Candidates with exceptional, relevant work experience may also be considered in lieu of degree qualifications • 1 year experience in youth work or a similar role (D) • Access to a car and full Irish driving licence (E) • Relevant paid or voluntary experience working with young people (D) • Exposure to and understanding of youth work (D) Person Specification (All Essential Requirements) • Ability to build and maintain effective relationships with young people • Good interpersonal skills, including the ability to liaise with a wide range of contacts and build and maintain effective working relationships • Excellent standards of accuracy and attention to detail • Ability to be proactive, use own initiative, and work effectively within a pressurised environment • Positive and flexible approach to team working • Good written communication skills, including the ability to draft summary information and correspondence, and strong report writing skills • Good computer skills, including Word, Excel, and PowerPoint software Requirements of all Foróige Staff (All Essential Requirements) • Commitment to the purpose of Foróige and to work within the values, policies, and procedures of the organisation • To act consistently in a professional manner at all times • To participate in regular supervision with your line manager • Flexibility in relation to hours of work to meet the needs of the role. Work during unsocial hours may be required • Identify training needs with your line manager and participate in training opportunities appropriate to the role • To undertake other duties as may be requested by the Chief Executive Officer of Foróige or their nominee from time to time Benefits Foróige Youth Officer Scale: €38,558, €40,163, €41,769, €43,376, €44,982, €46,592, €48,201, €50,601, €53,001 Annual Leave: 29 days plus Good Friday Pension: Contributory pension benefits Training & Development: Structured onboarding together with a 9-day Foróige Induction Programme and ongoing CPD Study Leave: Up to 5 days paid study leave per year of course Organisation Culture: Support and supervision policy and practices that support your professional development EAP: 24/7 Employee Assistance Programme Career Break: Up to 2 years career break after 3 years’ service Unpaid Leave: Up to 6 months unpaid leave after 1 year Flexible Work: Flexible work practices that support work-life balance Maternity and Paternity Benefit: Top-up maternity and paternity benefit pay Other Information Garda Vetting: As the work involves contact with young people, candidates under consideration for employment in Foróige will be subject to Garda vetting. Hours of Work: 35 hours per week. This position will require flexibility in relation to working hours, and it is expected that the Youth Officer will work late evenings and regular weekend work. Travel: This post will involve some domestic travel within Ireland and occasional meetings. Travel and expenses will be paid in accordance with appropriate Foróige rates.
Youth Officer
ABOUT FORÓIGE Foróige is an independent, non-profit national voluntary youth organisation engaged in out-of-school youth development and education. The organisation aims to enable young people to involve themselves consciously and actively in their own development and the development of society. Foróige employs over 600 staff and involves thousands of volunteers in the creation and delivery of high-quality services to young people through the operation of over 600 Foróige Clubs and over 140 General Youth Services and Special Projects. These community-based and community-supported initiatives are run throughout the country, in rural and urban environments, and generally in partnership with various voluntary and statutory agencies. The organisation is a registered charity and is supported by a combination of statutory, philanthropic, and corporate funding. Foróige is an equal opportunity employer and is committed to a policy of Equality of Opportunity in its employment practices. PROGRAMME DESCRIPTION The CyberQuest initiative aims to transform the lives of young people aged 16 to 25 in Northern Ireland and border counties by reducing economic inactivity and enhancing their ICT and digital skills, particularly in cyber security. Targeting those not in or far from education, employment, or training, the project seeks to foster meaningful community relations and positively impact participants' lives. Foróige is partnering with youth organisations including Springvale Training, Youth Action Northern Ireland, and Bytes (lead partner) to access economically inactive young people. The programme partners also include REIM Training Solutions Limited, providing expertise in IT and digital skills. The CyberQuest initiative integrates youth work principles through a learner-led, person-centred methodology delivered by youth work staff. This ensures tailored, evidence-informed support, which helps address participants' challenges and facilitates re-engagement and continual support. The appointed staff member will be responsible for the recruitment of participants to the CyberQuest programme across Cavan-Monaghan, designing and facilitating personal and social development programmes alongside supporting participants to engage in a range of accredited training programmes in ICT and digital skills, such as cyber security awareness and ICDL, run by the project partners, REIM. The personal and social development programme, an aspect of Work Package 1, will include induction, mentoring, social action projects, cross-community initiatives, and a series of workshops and activities themed around communication, team building, group roles, leadership, health (physical, mental, emotional, and sexual), cross-community, good relations, and personal pathways. Foróige is seeking to appoint one Youth Officer. The successful candidate will be based in one of Foróige’s regional offices in Cavan-Monaghan, with the base agreed with the successful candidate at the time of appointment. KEY RESPONSIBILITIES The successful candidate will be employed by Foróige and will be given a contract of employment. It must be understood, however, that if the position becomes redundant at any time during the period of the contract, or if the funding for the post is discontinued, or if a post holder fails to perform satisfactorily, employment may be terminated. The duties of the Youth Worker in carrying out any functions which may be involved in or arise out of the appointment shall be as notified by the local Senior Youth Officer or Area Manager, Board of Foróige, and/or its Chief Executive Officer. These duties will include, but are not limited to, the following: • Promoting, recruiting, and retaining participants aged 16–25 in the CyberQuest programme • Designing and facilitating appropriate personal and social programmes incorporating IT and digital skills • Providing post-Work Package 1 support to participants to enable them to engage in Work Packages 2 and 3 of the CyberQuest programme as appropriate • Working with each participant to develop a personal action plan and monitoring and recording progress toward achievement of personal goals • Organising residentials, cross-community, and cross-border contact and activities for CyberQuest participants on a regular basis • Ensuring delivery and assessment of programmes is in line with awarding body requirements • Recording, monitoring, and updating all participant data, including details, attendance records, one-to-one contact, achievements, and progression, to meet the data requirements of the funders and the organisation • Linking with and contributing to other initiatives within the CyberQuest programme partners and teams as required • Administration, including inputting to Foróige IT systems, compiling reports as required by the funder, and ensuring deadlines are adhered to • Complying with Foróige policies, procedures, and guidelines as instructed by Foróige management Professional Qualifications and Experience (E = Essential; D = Desirable) • Education to Degree standard (Level 7), preferably in Youth Work, Information Technology, or Digital & Media Skills (E) • Candidates with exceptional, relevant work experience may also be considered in lieu of degree qualifications • 1 year experience in youth work or a similar role (D) • Access to a car and full Irish driving licence (E) • Relevant paid or voluntary experience working with young people (D) • Exposure to and understanding of youth work (D) Person Specification (All Essential Requirements) • Ability to build and maintain effective relationships with young people • Good interpersonal skills, including the ability to liaise with a wide range of contacts and build and maintain effective working relationships • Excellent standards of accuracy and attention to detail • Ability to be proactive, use own initiative, and work effectively within a pressurised environment • Positive and flexible approach to team working • Good written communication skills, including the ability to draft summary information and correspondence, and strong report writing skills • Good computer skills, including Word, Excel, and PowerPoint software Requirements of all Foróige Staff (All Essential Requirements) • Commitment to the purpose of Foróige and to work within the values, policies, and procedures of the organisation • To act consistently in a professional manner at all times • To participate in regular supervision with your line manager • Flexibility in relation to hours of work to meet the needs of the role. Work during unsocial hours may be required • Identify training needs with your line manager and participate in training opportunities appropriate to the role • To undertake other duties as may be requested by the Chief Executive Officer of Foróige or their nominee from time to time Benefits Foróige Youth Officer Scale: €38,558, €40,163, €41,769, €43,376, €44,982, €46,592, €48,201, €50,601, €53,001 Annual Leave: 29 days plus Good Friday Pension: Contributory pension benefits Training & Development: Structured onboarding together with a 9-day Foróige Induction Programme and ongoing CPD Study Leave: Up to 5 days paid study leave per year of course Organisation Culture: Support and supervision policy and practices that support your professional development EAP: 24/7 Employee Assistance Programme Career Break: Up to 2 years career break after 3 years’ service Unpaid Leave: Up to 6 months unpaid leave after 1 year Flexible Work: Flexible work practices that support work-life balance Maternity and Paternity Benefit: Top-up maternity and paternity benefit pay Other Information Garda Vetting: As the work involves contact with young people, candidates under consideration for employment in Foróige will be subject to Garda vetting. Hours of Work: 35 hours per week. This position will require flexibility in relation to working hours, and it is expected that the Youth Officer will work late evenings and regular weekend work. Travel: This post will involve some domestic travel within Ireland and occasional meetings. Travel and expenses will be paid in accordance with appropriate Foróige rates.
Clerical Officer
Applications are invited from suitably qualified persons who wish to be considered for inclusion on a panel from which permanent and/or temporary vacancies for the position of Clerical Officer (Grade III) in Monaghan County Council shall be filled. The role Clerical Officers make a valuable contribution to the provision of the Local Authority’s services. The Clerical Officer is a key support position within the Council, providing a comprehensive general administrative and clerical support to a section or department. The Clerical Officer works as part of a multidisciplinary team assisting with the implementation of work programmes to achieve goals, targets and standards set out in Departmental and Team Plans and to deliver quality services to internal and external customers. The successful candidate will also be required to operate the Local Authority’s existing and future ICT systems as part of their work. The duties of a Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The work of the Clerical Officer requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. Clerical Officers provide a point of contact for customers to carry out their business and access information about the Council’s services. The Clerical Officer is expected to carry out their duties in a manner that enhances public trust and confidence. The ideal candidate must be able to demonstrate that they have sufficient experience and a proven track record in the following: • Knowledge and understanding of the structure and functions of local government • Understanding the role of a Clerical Officer • Relevant administrative experience and clerical skills • High level of attention to detail and accuracy • Strong customer service ethos • Excellent organisational and task management skills • Self-motivation with ability to work on own initiative • Strong interpersonal and communication skills • Working effectively as part of a team • Planning and prioritisation of workloads • Ability to work effectively under pressure to tight deadlines • Operation of ICT systems and standard office software packages • Ability to communicate effectively across different levels within an organisation • Maintaining confidentiality • Awareness of Health and Safety legislation and regulations DUTIES AND RESPONSIBILITIES The Clerical Officer is the entry-level administrative grade in Local Authorities in Ireland. Clerical Officers are deployed across a vast range of services throughout the organisation, providing a vital role through a range of administrative duties. To become a Clerical Officer, a person must demonstrate a good general educational standard, be efficient and customer focused, and have good knowledge and experience of operating ICT systems. The Clerical Officer shall perform such duties as may from time to time be assigned in relation to employment and as may be appropriate to any function of the council and shall carry out such instructions as may be given in relation to the performance of their duties. The duties to be assigned include the following, although this list is not exhaustive and may be reviewed from time to time as organisational needs require: • Participating in and supporting the work of the section or department to ensure that work programmes are delivered in accordance with operational plans • Dealing with public/customers, including public counter/reception work • Communicating and liaising with team members, supervisors, members of the public, and others in relation to operational matters in their section or area of work • Communicating and providing information in a professional and courteous manner to elected members and customers through face-to-face interaction, by telephone, email, etc. • Ensuring high levels of customer service, responding to queries and requests for information in a professional, courteous, and timely manner • Processing applications for services in accordance with Council policies, procedures, and plans • Carrying out a range of administrative tasks including photocopying, scanning, preparing letters/documents/presentations for public circulation, typing, minute taking, report/returns preparation, filing, arranging meetings, processing invoices, receipting/balancing payments including cash, and handling internal/external mail • Operation of the financial management system and other local government systems • Maintaining high quality records in a thorough and organised manner • Approaching work in a careful and methodical manner, always displaying accuracy, even when conducting routine or repetitive work • Checking all work thoroughly to ensure it is completed to a high standard • Supporting and assisting team members as required • Participating in corporate activities and responsibilities appropriate to the grade • Participating in all change management initiatives within their area of work or the wider organisation • Carrying out duties in a politically neutral and impartial manner that enhances public trust and confidence in the local authority decision-making process • Participating in the Performance Management Development System (PMDS) • Participating in and completing all essential training successfully • Operating in compliance with Health and Safety legislative requirements, policies and procedures, and safe systems of work • Deputising for the line manager, or equivalent, as required • Preparing reports, correspondence, and other documents, as necessary • Undertaking any other duties of a similar level and responsibility as may be required from time to time These duties are indicative rather than exhaustive and outline the main functions and responsibilities of the post of the Clerical Officer and may be subject to change in the future. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above and to take instruction from and report to an appropriate officer or such designated officer as may be assigned from time to time by Monaghan County Council. ESSENTIAL QUALIFICATIONS FOR THE POST 1. Character Candidates shall be of good character. 2. Health Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa: or (e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 4. Education, Training and Experience Each candidate must, on the latest date for receipt of completed application forms for the post: (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certification Vocational Programme. (At least Grade B in Foundation Level Mathematics and Grade C in Foundation Level Irish may be considered as equivalent to Grade D (or a Pass), in Higher or Ordinary Level, from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme); Or (b) have passed an examination of at least equivalent standard; Or (c) have had at least two year’s previous service in the office of Clerical Officer, Clerk/Typist (Clerical Duties), Clerk Typist (Typing and Clerical Duties) or Clerk/Typist under a local authority, or health board in the State; Or (d) have satisfactory relevant experience which encompasses demonstrable equivalent skills. Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Oversees qualifications must also be accompanied by a translation document. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. COMPETENCIES FOR THE POST Key Competencies for the post are outlined in the table below. Candidates will be expected to demonstrate sufficient evidence within their application form and at interview of competence under each of these headings including knowledge, experience and skills. Competency Customer Service and Communication Skills: • Takes pride in the quality of service delivered and seeks to improve it • Actively listens to others and tries to understand their perspectives, requirements, and needs • Understands that procedures apply and can clearly explain these to customers • Is respectful, courteous, and professional, remaining composed even in challenging circumstances when dealing with members of the public and other stakeholders • Can be firm when necessary and communicate with confidence and authority • Has excellent verbal and written communication skills Delivering Results: • Takes responsibility and delivers quality work and customer service • Completes work in a timely manner • Adapts quickly to new ways of doing things and suggests improvements for greater efficiency • Demonstrates initiative and flexibility in ensuring work is delivered • Identifies problems and contributes to solutions • Plans and organises workloads in order to meet deadlines • Identifies and appreciates the urgency and importance of different tasks • Has excellent administrative ability Teamwork: • Demonstrates dignity and respect for colleagues and co-workers • Has the ability to engage with staff and work as part of a team to ensure delivery of work programmes and plans • Builds and maintains positive working relationships, sharing information and knowledge as appropriate • Demonstrates the ability to resolve conflict situations • Accepts direction and contributes positively to achieve corporate objectives • Contributes ideas, suggestions, and perspectives on how service activities can be improved • Understands own role in the team and makes every effort to contribute Organisational Skills / Personal Effectiveness: • Has relevant administrative experience and clerical skills, including knowledge and experience of operating ICT systems such as Microsoft Office, including Word and Excel • Follows procedures and protocols, understanding their value and rationale • Maintains a positive and enthusiastic attitude to deliver a quality service • Takes initiative and is open to taking on new challenges or responsibilities • Demonstrates personal motivation, resilience, and integrity • Manages time and workload effectively and remains calm under pressure • Is comfortable working with different types of information, for example written and numerical information Knowledge, Experience and Skills: • Knowledge and understanding of the structure and functions of local government • Understanding the role of a Clerical Officer • Knowledge and experience of operating ICT systems • Experience working as part of a team • Relevant administrative experience and clerical skills PRINCIPAL TERMS AND CONDITIONS The Competition Monaghan County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which permanent and temporary vacancies for the post of Clerical Officer (Grade III) shall be filled. The post(s) shall be wholetime, permanent and pensionable. Monaghan County Council reserves the right to, at any time, to reassign an employee to and Department. The post holder shall not engage in any gainful occupation, other than as an employee of a local authority, to such an extent as to impair the performance of his or her duties as an employee of a local authority or in any occupation which might conflict with the interests of the local authority, or which might be inconsistent with the discharge of his/her duties as a local authority employee. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Starting pay for new entrants will be at the minimum of the scale. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. An allowance may also be payable in respect of travel expenses and subsistence. The salary scale for the post is: - €31,619, - €33,368, - €33,802, - €34,674, - €35,952, - €37,231, - €,38,510, - €39,439, - €40,492, €41,711, - €42,578, - €43,789, - €45,006, - €47,297, 1st LSI €48,924. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government, and Heritage. Appointees who are not existing public servants will enter at the minimum point of the scale. Probation: Where a person who is not already a permanent employee of a local authority is appointed, the following provisions shall apply: - (a) there shall be a period after such appointment takes effect, during which such person shall hold such position on probation; (b) such period shall be twelve months, but the Chief Executive may, at his discretion, extend such period; (c) such person shall cease to hold such office at the end of the period of probation, unless during such period, the Chief Executive has certified that the service of such person is satisfactory. Hours of Duty: The successful candidate’s normal hours of work will be 35 hours per week. Flexible working arrangements apply. The Council reserves the right to alter the hours of work from time to time. The role requires flexibility in terms of working hours as the duties may involve working outside of normal office hours. Annual Leave The annual leave entitlement will be 27 days per annum, rising to 29 days after 5 years’ service. Health For the purpose of satisfying the requirement as to health it will be necessary for each successful candidate, before he/she is appointed, to undergo a medical examination by a qualified medical practitioner to be nominated by the local authority. Superannuation: Membership of the Local Government Superannuation Scheme or the Single Public Service Pension Scheme is compulsory for all employees. Details will be provided to the appointee prior to appointment. Superannuation contributions Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration.
Retail Support Office/Buying Administrator
Carraig Donn is Ireland's premier retailer for Fashion/Gift/Homeware. We are looking for you to join us as a Retail Support Office/ Buying Administrator at our office in Westport, co. Mayo. Become a part of our team. The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role: The purpose of this role is to support the Buyers and Stock Controllers in the allocation and management of stock. The role holder will act as a key point of contact for internal and external personnel regarding giftware queries. The role holder will work closely with Buyers, Stock Controllers, Suppliers, Warehousing and Stores in order to deliver a smooth and efficient service within a fast-paced environment. This role will report to the Gift & Home Buyer. Key Responsibilities: Role will be 40-hour week, full-time. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity!
Loss Prevention Officer
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Could you be one of our Loss Prevention Officers? As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all. Working as a Loss Prevention Officer , you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential. In this role: You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function. You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required. You will need to demonstrate your ability to remain calm and professional under pressure. You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate. In return, you'll get an in-depth programme of training when you start. Are we right for you? We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team. Also as a TJX Europe associate, you'll enjoy such things as: Competitive Salary Uniform Provided Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about. It will be a role you won't just like but love.
Safeguarding Officer
Purpose of the Post In conjunction with the QCT/Social Work Dept/Operations responsibility for the administration and co-ordination of and response to all concerns of abuse in relation to adults who use the services in line with 'Safeguarding Vulnerable Persons at Risk of Abuse, National Policy & Procedures' (2014) and also in line with SHS Policy Principal Duties and Responsibilities The position of Safeguarding Officer encompasses both managerial and administrative responsibilities which include the following: • To ensure that people using the service are informed of their right to be free from abuse, to be provided with knowledge on what abuse is, how to keep themselves safe from abuse and what to do if they have concerns. • Enhancing and further developing management reporting systems and safeguarding data collection and developing this function within Safeguarding in conjunction with the National Safeguarding Office’s client information system. • Management of the administrative function ensuring adequate administrative support. Ensuring administrative functions are processed within deadlines and compliant with policy. This includes timely responses to referral by phone, email, post and through portal and management of records held by the department in compliance with GDPR and other relevant areas of legislation. • Monitoring of referral trends and outcomes within safeguarding and consistency of this data with comparable services / areas of the country. Collation of same in monthly, quarterly and annual report format • Provide localised training supports to Managers on process and systems relating to Safeguarding and keep abreast of new modules of training and legislation • Oversee the department electronic file system; ensure staff have accurate data and are supported in regular electronic reviews of their systems. • Carry out any required/requested Look Back Reviews(LBR)in conjunction with other Dept Leads • Oversee maintenance and reporting on Safeguarding Training Records. Ensure administration staff are supported in promoting, inviting booking, and recording of training sessions and that professional staff throughout are aware of safeguarding training requirements. • In conjunction with QCT/ Social Work Dept/Operations/HR Manage and investigate any safeguarding or protection concerns raised by staff or Clients. • Maintain accurate records of safeguarding and protection concerns and actions taken. • Ensure compliance with all relevant legislation and regulatory requirements. • Keep up to date with relevant legislation and best practice in safeguarding and protection. • Attend and chair Safeguarding meetings with Dept Lead/Gardai/CHO East SG Team Customer Service • Promote and maintain a customer focused environment by ensuring clients / customers are treated with dignity and respect. • Seek feedback from clients / customers and implement change to incorporate same, in agreement with Line Manager. Service Delivery and Improvement • Ensure accurate attention to detail in own work and work of team. • Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes. • Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise. • Encourage and support staff through change processes. Standards, Policies, Procedures & Legislation • Maintain own knowledge of relevant SHS/HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated SHS protocols for implementing and maintaining these standards as appropriate to the role. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must have at the latest date of application: - • Be registered, or be eligible for registration, on the Social Workers Register maintained by the Social Workers Registration Board at CORU. • Registered Nurse • Allied Health Professionals • Social Care Worker Degree Level • Psychologist • Designated Officer Training completed • At least 3 years working in the field of ID Services • Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office • Provide proof of Statutory Registration on the Social Workers Register maintained by the Social Workers Registration Board at CORU before a contract of employment can be issued. • On appointment practitioners must maintain annual registration on the Social Workers Register maintained by the Social Workers Registration Board at CORU. • Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Previous experience in safeguarding and protection, with experience in managing safeguarding and protection policies and procedures. Other requirements specific to the post Must have a full driving license and access to appropriate transport to fulfil the requirements of the role. Skills, competencies and/or knowledge Professional Knowledge & Experience • Knowledge of relevant legislation and best practice in safeguarding and protection. Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload, ensuring deadlines are met. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate an awareness and appreciation of the client and a strong commitment to providing a quality service. • Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. • Supports team through service improvement / change processes. Evaluating Information, Problem Solving & Decision Making • Demonstrate numeracy skills, an ability to analyse and evaluate information and make effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. • Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions. • Makes decisions and solves problems in a timely manner before they accumulate. Team working • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. • Treats others with dignity and respect.
Academic Liaison Officer
Remuneration The salary scale for the post is (01/02/2026): €57,898 - €59,278 - €60,963 - €64,126 - €66,017 - €68,372 - €70,734 LSIs Key Working Relationships In execution of their role, the post holder will develop effective working relationships with the current catering team as follows: • Facilities Manager • Catering Manager • Catering Officer Grade I • Executive Chef • Catering Supervisors • Chefs • Catering Assistant To work with other Service Managers and Clinical Nurse Managers within Letterkenny University Hospital as required. To work closely with Dietitian and Speech and Language Therapists within Letterkenny University Hospital. To work closely with external suppliers and consultants as required. Please note that the above list is not exhaustive and key working relationships will change over time. Purpose of the Post Provide day to day management of the Catering Service and other areas as required within the Catering Department, Letterkenny University Hospital, St. Conal’s Hospital and external units. Principal Duties and Responsibilities Professional • The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree. • Maintain throughout the hospital awareness of the primacy of the patient in relation to all hospital activities. • Performance management systems are part of the role and you will be required to participate in the Group’s performance management programme. The Catering Officer Grade I will: • Supervise and manage all catering activities to ensure that all patients, staff and public receive the correct meal at proper temperature, quality and time. • Assume full responsibility for the running of the Catering Department in the absence of the Catering Manager. • Take responsibility for other areas of the Catering Department (Restaurant, Wards or CPU) in the absence of the Catering Officer Grade I of that area. • Liaise with other Catering Officers, Executive Chef, Supervisors and Clerical Officers as required on a daily basis. • Provide returns and information to CPU and the Finance Department as requested. • Liaise with department heads and other services in relation to all aspects of catering service to patients. • Ensure that standards of service are maintained and all aspects of HACCP are fully implemented including ongoing staff training courses with the EHO Education Sector. • Assist in the identification and development of key performance indicators (KPIs). • Drive and promote a Performance Management Culture. • Ensure that the ordered foodstuffs and other materials delivered to the Catering Department are of the nature, substance and quality set out in contracts. • Be responsible for devising and implementing the menu cycle in conjunction with Catering Officers, Executive Chef and Dietetic Team. • Investigate patient/customer complaints and adhere to complaint procedure. • Ensure the economical use of equipment and non-food materials within the department. • Be actively involved in introducing systems/change to reduce general waste and food waste. • Attend training courses when required. Supervision of Staff The Catering Officer Grade I will: • Direct, control and organise all staff within your direct span of control and ensure the required operational standards are achieved and maintained. • Prepare and maintain rostering arrangements. • Carry out performance management discussions with all staff on a regular basis. • Assist with the training of staff reporting to them in order to help staff perform their duties and to monitor and record same. • Assist in the induction of new staff. • Maintain good communications between management and staff. • Ensure that staff comply with the hospital policies, procedures and guidelines. • Co-operate and work as a team with all other catering supervisors and managers. • Promote a professional image and ensure staff attend work on a regular basis and in a timely fashion. • Be responsible for ensuring that adequate staffing levels are available within the Catering Department. • Advise and assist with recruitment of catering staff including participation on interview boards. • Implement and assist in the development of training and induction for staff and identify training needs. • Deal with staff queries regarding pay, rosters etc. • Perform a management role in grievance/disciplinary procedures and other industrial relations issues. • Review on a regular basis sick leave of staff and take corrective action as appropriate. Financial The Catering Officer Grade I will: • Assist the Catering Manager with financial information on a monthly basis or as required. • Monitor resources within the Catering Department i.e. personnel, provisions and equipment. • Supervise cash receipts, lodgement daily records and ensure these records are up to date as required. Hygiene and HACCP The Catering Officer Grade I will: • Monitor HACCP systems on a daily basis and ensure hospital policies and statutory regulations are being implemented. • Carry out audits of areas of responsibility to ensure the Catering Department complies with all HACCP, HIQA, hospital policies and statutory regulations. • Check meals for quality, quantity and presentation. • Ensure proper portion control is observed and that meals are properly presented. • Observe and monitor work practices of staff to ensure: o Correct hygiene practices are adhered to at all times o By keeping in close contact with workers, procedures can be discussed, updated, improved and changed where necessary • Ensure that all staff are aware of HACCP procedures/controls and are acting accordingly. • Ensure that proper work practices are adhered to in relation to food handling and food safety. Health and Safety The Catering Officer Grade I will: • Be fully conversant with Health and Safety at Work and ensure that staff under their direct control are fully aware of their responsibilities under the law and that they comply with all safety regulations and attend all training as required. • Report on and take necessary action in the event of an accident, fire, stock damage or unfit food and complete the necessary returns and reports. • Ensure incident report forms are completed and report any accidents to the Catering Manager. • Ensure that effective safety procedures are in place to comply with the Health Safety Welfare at Work Act. • Be responsible for monitoring health and safety within the Catering Department. • Ensure that staff receive proper training in Fire Safety. • Ensure that all staff are provided with and wear full uniform and personal protective clothing including footwear. • Ensure equipment and work areas/practices are safe and that maintenance of equipment is carried on a regular basis. • Report and take necessary action in the event of an accident/fire and ensure the completion of accident report forms etc. • Ensure that the safety statement is updated and that safety audits are performed on a regular basis. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role, for example Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Information Technology The Catering Officer Grade I will: • Operate existing/new technology as appropriate. • Be aware of modern developments within the industry and assist in the introduction/implementation of new/updated technologies. Please Note the Following General Conditions • Employees must attend fire lectures periodically and must observe fire orders. • All accidents within the Department must be reported immediately. • Infection Control Policies must be adhered to. • In line with the Safety, Health and Welfare at Work Act 2005, all staff must comply with all safety regulations and audits. • In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Building is not permitted. • Hospital uniform code must be adhered to. • Provide information that meets the need of Senior Management. Risk Management, Quality, Health & Safety • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role, for example Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education and Training • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above job description is not intended to be a comprehensive list of all duties involved. Consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Service needs may dictate additions or modifications from time to time. Eligibility Criteria Qualifications and/or Experience Statutory Registration, Professional Qualifications, Experience, etc. Eligible applicants will be those who on the closing date for the competition: (i) Hold the Bachelor of Arts NFQ Level 7 in Hospitality Management awarded by Technical University Dublin OR (ii) Hospitality Studies (Higher Certificate) (Level 6) awarded by Munster Technological University OR (iii) A Diploma in Dietetics OR (iv) An equivalent qualification OR (v) Be currently employed in the HSE or funded agency as a Catering Officer AND (vi) Candidates must have at least three years’ satisfactory experience in the direction and control of the catering arrangements for an institution or other establishment catering for a minimum of 200 persons per day OR (vii) A total of at least five years’ satisfactory experience in the direction and control or in assisting in the direction and control of the catering arrangements for an institution or other establishment catering for a minimum of 200 persons per day AND (b) All candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements • Demonstrate depth and breadth of experience working in a HACCP (Hazard Analysis and Critical Control Point) environment as relevant to this role. • Staff supervision working in a health/hospital or hospitality setting with catering for large numbers of 200 or more. • Have exposure to managing food safety management systems at an accredited level. Other Requirements Specific to the Post • Computer skills are essential including experience in Excel, Microsoft Word and Outlook. • Experience of training and inducting staff. • Access to appropriate transport in order to fulfil the requirements of the role. • Candidates will be required to take up duty within 3 months of receipt of the formal offer of employment. • Skills, Competencies and/or Knowledge • Professional Knowledge & Experience • The post holder may be required to drive HSE vehicles on occasions. A full, clean driving licence is required. Additional Eligibility Requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify, candidates must be eligible by the closing date of the campaign. Skills, Competencies and/or Knowledge Candidates must demonstrate: Professional Knowledge and Experience • Proficient knowledge of HACCP, HIQA, Health and Safety. • Knowledge of catering operational planning and implementation. • Knowledge of menu planning and the IDDSI Framework. • Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures. • Demonstrate commitment to developing own professional knowledge and expertise. Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • Prioritises effectively to manage multiple projects concurrently, structuring and reorganising own workload and that of others as needed. • Demonstrates responsibility and accountability for the timely delivery of agreed objectives. Commitment to a Quality Service • Practices and promotes a strong focus on delivering high quality customer service for internal and external customers and an awareness and appreciation of the service user. • Proactively identifies areas for improvement and develops practical solutions for their implementation. • Embraces and promotes the change agenda, supporting others through change and effectively seeing it through. • Demonstrate flexibility and initiative during challenging times and an ability to persevere despite setbacks. Evaluating Information, Problem Solving and Decision Making • Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical factors in making effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. • Demonstrate initiative in the resolution of complex issues/problem solving and proactively develop new proposals and recommend solutions. • Ability to make sound decisions with a well-reasoned rationale and to stand by these as appropriate. Leadership and Teamwork • Demonstrate an ability to work as part of the team in establishing a shared sense of purpose and unity. • The ability to work with the team to facilitate high performance, developing clear and realistic objectives. • Demonstrates leadership; creating a team spirit, leading by example, coaching and supporting individuals to facilitate high performance and staff development. • Demonstrate a commitment to promoting a culture of involvement and consultation within the team, welcoming contributions from others. Communications and Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present information in a clear, concise and confident manner (verbally and written). • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders to assist in performing the role. • Demonstrate commitment to regular two-way communication across functions and levels, ensuring that messages are clearly understood. Campaign Specific Selection Process Ranking/Shortlisting/Interview A ranking and/or short-listing exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and/or short-listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements.
Front Office Receptionist/Guest Relations Associate
We are currently inviting applications from experienced Front Office professionals with 1–2 years’ 4*/5* hotel experience to join our team. As part of the Front Office team, you will assist in the day-to-day operations of the department, including reservations, guest check-in and check-out, room allocations, billing, and being the main point of contact for our guests. Requirements:
Assistant Communications Officer
Essential Criteria Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: • Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics. and • Have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics). or • Have obtained a comparable standard in an equivalent examination. or • Hold a third-level qualification of at least degree standard. and • Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. and • Hold a valid Irish/EU full driving licence for Class B vehicles or a licence acceptable to NDLS for exchange, free from endorsement and disqualification. Desirable • Hold a third-level qualification in the relevant area, journalism, communications, marketing, public relations or similar. • At least 2 years of relevant satisfactory professional experience in communications, media or marketing. • Experience in facilitation and/or event management skills. • Experience in visual graphics, web editing and social media and all other forms of communication networks. Candidates, if successful, will not be appointed to the post unless they: • Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. • Are fully competent, available to undertake, and fully capable of undertaking, the duties attached to the position. • Hold a clean, current Class B driving licence, a copy of which must be submitted with the application form. Role, Duties & Responsibilities Louth County Council is seeking to improve communications and engagement with the public and to increase awareness and understanding of the work and services of the Council. The overall aim of the Council is to ensure that there is clear, consistent and appropriate communication between the Council and relevant stakeholders both within and outside of the organisation. The Assistant Communications Officer will perform such duties as may be assigned from time to time which will involve the promotion of the work of Louth County Council, dealing with the media and enhancing the communications work of the Council, internally and externally, generally. The Assistant Communications Officer will report to the Communications Officer, Corporate Services or any other officer as designated by the Chief Executive. Such duties include inter alia: Roles and Responsibilities of the Assistant Communications Officer • Support the Communications Officer to implement and drive the Council’s communications strategy and aligned communications plans. • Assist in the development and implementation of internal communication plans to support the delivery of organisational objectives. • Provide support to ensure high-quality communications, which adhere to the Council’s brand guidelines, are embedded across the organisation, and work with colleagues to identify and advance strategic priorities through PR and communications initiatives. • Draft engaging written, visual and audio-visual content for press releases, internal channels and website. • Support the co-ordination of national media campaigns including My Council Day and LGMA initiatives. • Monitor communications/media performance across various platforms and use reports and insights to improve clarity, reach and impact of messaging. • Monitor consistency of tone, language and visual identity across all communications. • Assist with public relations, maintain positive relationships with local and national media and handle media queries in a timely fashion. • Support the delivery of the Irish Language Scheme. • Assist in the development of engagement strategies to successfully complete statutory and non-statutory consultation processes. This could include organising information sessions, focus groups, webinars and online content. • Contribute to maximising the value of the Council’s digital and online communication e.g. assist in the creation of promotional videos relating to the work of the organisation or development of project visualisations to assist with public engagements. • Assist with the moderation and audit of existing website content to ensure that it is accurate, up to date and presented in an appealing and interesting manner. • Support in the development, application and maintenance of website standards, with particular reference to accessibility, language and data protection. • Assist with the enhancement, organisation and delivery of high-quality digital content across all Council platforms, including website, social media and Customer Relationship Management systems. Particulars of Post Salary Salary shall be fully inclusive and shall be as determined from time to time. The holder of the office shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of services which he/she is required by or under any enactment to perform. The salary scale for the position of Assistant Communications Officer – Grade V is: €52,239 - €62,484 (LSI 2) Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular Letter EL.02/2011, a person who is not a serving local authority employee on or after 1st January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government policy. Location of Post Louth County Council reserves the right to assign the post holder to any council premises, now or in the future subject to reasonable notice. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. Superannuation Officers joining the Public Service after 1st January 2013 will be required to join the Single Public Service Pension Scheme. A Class A rate of PRSI contribution will apply. A rate of 3% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the rate of State Pension Contributory (SPC)) will apply. This includes a contribution to a Spouse’s and Children’s Scheme. OR Officers who became pensionable officers of the Public Service prior to 1st January 2013 and who are liable to pay the Class A rate of PRSI contribution will be required to contribute at a rate of 1.5% of their pensionable remuneration plus 3.5% of the net pensionable remuneration (i.e. pensionable remuneration less twice the rate of State Pension Contributory (SPC)). You will be required to contribute at a rate of 1.5% of your pensionable remuneration to the Spouses & Children’s Pension Scheme. OR Officers who became pensionable officers of the Public Service prior to 5th April 1995 and who are liable to pay the Class D rate of PRSI contribution will be required to contribute at a rate of 5% of their pensionable remuneration. If an option to join a dependent scheme was made, you will be required to contribute at a rate of 1.5% to a Dependents Pension Scheme. Retirement Retirement is dependent on the superannuation scheme you become a member of, and details will be made available to you upon appointment.
