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Job Description Role Overview: The Customer Remediation department plays a vital role in upholding the bank’s commitment to fairness, transparency, and trust. By swiftly addressing errors, service failures, or regulatory breaches, the team ensures that affected customers are treated with integrity and restored to the position they should have been in. Beyond resolving individual issues, Customer Remediation drives systemic improvements by identifying root causes and influencing long-term change across the organisation. Our work not only protects the bank’s reputation and regulatory standing but also reinforces customer confidence—demonstrating that the bank is accountable, responsive, and genuinely committed to doing the right thing . As an Errors Co-Ordinator within the EUCustomer Remediation team, you will play a critical role in identifying, tracking, and resolving customer-impacting errors. You will ensure that all remediation activities are accurately documented, root causes are analysed, and corrective actions are implemented efficiently and in compliance with regulatory standards. Supporting programmes across 12 different countries and 9 languages we have developed a diverse, inclusive, and collaborative working environment. Key Responsibilities: Location: The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Junior Company Secretary
Who We Are UHY FDW is a leading Top 20 audit and accountancy, advisory and taxation practice in the Northeast of Ireland and a member of the global accountancy network UHY, ranked in the Top 20 networks worldwide. UHY FDW has evolved significantly over the past decade to become one of the most modern and cutting-edge firms in today’s market. It has a significant market share and presence across the north-east which is attributed to its exceptionally talented workforce, strategic planning and adoption of new technologies & methodologies to now be labelled a trendsetter within the sector. We pride ourselves on being people-focused, and we understand the importance of attracting and retaining the highest calibre individuals. Our team of 7 directors and 80 staff deliver a first-class service across 4 offices to a diverse range of clients, locally, nationally and internationally. We are committed to our purpose “Achieve a Better Future Together” and are excited to expand our team with individuals who will help us in fulfilling our purpose. The Role The successful candidate will support the Company Secretarial Team in a junior capacity in respect of the provision of company secretarial and corporate governance advisory services to a range of clients. This role would be suitable for an ambitious and motivated professional who enjoys working in a fast-paced environment in a hands on role. We are specifically looking for energetic professionals who possess the following: Our Values Our firm and entire team are committed to our purpose “Achieve a Better Future Together,” and we have aligned our core values to support us all in achieving this. Our core values are: Integrity, Teamwork, Respect, Be Engaged & Be Passionate.
Customer Service Advisor
Employee Benefits include:
