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Customer Experience Advisor

PTSBDublin

Responsibilities: This is a Permanent role, based in Blackrock (Hybrid).

5 days agoFull-timeHybrid

Onboarding Specialist

Rehab GroupDublin€36,000 per year

Job description Flexible, hybrid role for Onboarding Specialist, salary is €36,000 per annum.  Rehab Group For more than 70 years, Rehab Group has supported over 10,000 people with disabilities to live more independent, self‑directed lives.  The role of Onboarding Specialist is a key role within a busy team that hires approximately 800 people each year. The successful candidate will ensure that every new hire experiences a professional, well‑managed and fully compliant onboarding process from the moment their offer is accepted. About the Role The Onboarding Specialist will manage the end‑to‑end onboarding process, ensuring all documentation, checks and communications are completed accurately, confidentially and in line with employment legislation and organisational policies. Working closely with recruiters, hiring managers, HR colleagues and candidates, the Specialist provides a consistent point of support and guidance throughout the pre‑employment journey. This position requires strong attention to detail, the ability to manage high‑volume workloads, and confidence handling sensitive information. The role also supports wider Talent Acquisition activities, including interview scheduling, communication with applicants, data management and general administrative support. Key Responsibilities We Welcome All Backgrounds and Abilities!  We are an inclusive employer and encourage applicants from diverse backgrounds, including those with different abilities.  We are committed to providing an inclusive and accessible work environment for all individuals. If you require any reasonable accommodations during the application process or once employed, please let us know. Examples of accommodations we can provide include modified workstations, flexible work hours, assistive technologies, or adjustments to communication methods during interviews or in the workplace. Our goal is to ensure that all candidates and employees have the support they need to succeed in their roles.  We will work with you to meet your needs. What we Offer:  * Company Pension Scheme * Paid maternity/paternity/adoption leave * Educational leave * 27 days annual leave * Bike to work scheme * Tax saver travel scheme * Income protection * Unpaid leave * Health and Wellbeing programme * Company credit union scheme * Employee discount scheme * Digital Doctor * Financial support for studying and study leave * Long Service Reward Scheme * Sick leave * Employee Assistance Programme (EAP)

6 days agoFull-timeHybrid

Customer Support Specialist

PGIM IrelandLetterkenny, County Donegal

This role will work US hours covering 3pm - 11pm (Local time) based in Letterkenny. This will be a hybrid role with expectation of being on-site 1 day a week. Come join us in our state of the art office in Letterkenny as we are expanding. You will have an opportunity to join your new customer support colleagues in April 2026. What you will do The GCC Ireland Digital Solutions Specialist (Customer Support Specialist) is a digitally fluent, customer-obsessed problem solver who delivers exceptional service experiences across multiple channels—voice, chat, email, and text. This role is designed to accelerate the transition from traditional phone-based service to modern, tech-enabled solutions, supporting registered customers and driving digital adoption. Specialists resolve navigation challenges, implement feedback loops for continuous improvement, and collaborate across teams to optimize the customer journey. 12 week classroom and on the job training will be provided. Start Date: 13th April 2026 Key Responsibilities -

6 days agoFull-timeHybrid

Temporary HR Administrator

AdeccoCork€15.38 per hour

Are you a detail-oriented, organized individual with a passion for Human Resources? Our client is seeking a Temporary Part-Time HR Administrator to join their vibrant team! If you thrive in a busy environment and enjoy supporting the employee life cycle, this opportunity is perfect for you! Position Overview: As a Temporary Part-Time HR Administrator, you will play a crucial role in providing administrative support throughout the employee journey—from onboarding new talent to managing leavers. Your keen attention to detail and commitment to confidentiality will ensure smooth operations in the HR department. Monday – Friday (15 hours per week) Flexible working hours Pay rate: €15.38 per hour. Hybrid working model. Key Responsibilities: •Prepare offer letters, contracts, and employee correspondence. •Conduct pre-employment checks and verify right-to-work documents. •Manage onboarding processes and track new starter paperwork. •Administer job role changes and maintain accurate employee records. •Support maternity, paternity, and parental leave processes. •Update HR systems with employee changes and ensure timely communication with payroll. •Maintain HR and payroll spreadsheets to track key actions. •Assist with the annual PAD/Appraisal process, ensuring timely submissions. •Handle HR inbox inquiries and provide responses to employee queries. •Manage HR filing systems and maintain electronic personnel files. •Assist with absence management reporting and notify payroll of changes. What You Bring: •At least two years of experience in a busy HR department. •Excellent knowledge of MS Office applications (Word, Excel, Outlook). •Strong verbal and written communication skills. •A commitment to confidentiality and discretion. Why Join Us? •Flexible Hours: Part-time schedule that fits your lifestyle. •Dynamic Environment: Work in a fast-paced and supportive team atmosphere.

9 days agoPart-timeHybrid

Customer Service Advisor

FexcoKerry

Fexco Managed & Advisory Services are seeking  Customer Service Advisors (IT Service Desk Technicians)  to join our outsourcing division on a full‑time, permanent basis, working weekends only. These positions offer flexibility, with the option to work fully onsite or in a hybrid model (2–3 days per week onsite) from our Kerry offices located in Killorglin. Please note:  This is a  weekends‑only  role, and successful candidates must be available for the initial training period, which will take place over  3 weekdays and 2 weekend days for 3 weeks . The IT Service Desk Technician is the first point of contact for all technical support requests across the organization. This role is ideal for someone who enjoys solving problems, supporting users, and keeping technology running smoothly. You’ll handle incidents, service requests, troubleshooting, and escalation while delivering a friendly, efficient support experience. Key Responsibilities

10 days agoFull-timeHybrid
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