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Sort by: relevance | dateRecruitment Co-ordinator
Overview of Role: Ergo IT Resourcing are growing, and we are excited to have an opening on our team for a Recruitment Coordinator (12-Month Maternity Cover Contract). We are looking for someone who is motivated, has a passion for teamwork and positively contributing to the success and reputation of our IT Resourcing Team. With a focus on streamlining recruitment processes and making it easier for businesses to find the right IT talent, in this supporting role you will be joining a highly skilled and experienced team, dedicated to IT recruitment. If you have 2-3 years' experience in a recruitment co-ordination/Admin role and want to work with a rapidly expanding IT Resourcing market-leader, don't hesitate to get in touch. What will you do? About Us Ergo IT Resourcing offers a strategic recruitment service, focused on sourcing high calibre candidates for contract and permanent positions within the IT sector. Our core focus is IT, which means we have a unique commercial understanding of the IT industry that allows us to provide a one-stop resource for clients in search of the best technical talent. Ergo IT Resourcing have a distinctive culture characterized by everyone who works here. We share a commitment and passion to enable the success of our customers.
Procurement Specialist
JOB SPECIFICATION AHBRA seeks a Procurement Specialist to join its team and will hold a competition for the appointment of a person to this position. The post is based in our offices in Dublin 2. AHBRA operates a Blended Working Policy. Reporting to the Head of Corporate Services, the Procurement Specialist will provide professional support across the procurement function as well as oversight of outsourced providers of facilities services to AHBRA. The primary focus of the role is managing overall procurement activity, but responsibilities will also include ensuring service providers for facilities and health & safety are meeting their regulatory and contractual obligations. On the procurement side, the role will coordinate compliant, transparent and value-for-money purchasing processes, while contributing to robust contract management and supplier relationships. The role holder will play a key role in monitoring service levels, identifying opportunities for efficiencies, ensuring policies, procedures and regulatory requirements are consistently met. KEY DUTIES & RESPONSIBILITIES The duties and responsibilities of the successful candidate will include: • Co-ordinate and prioritise procurement requests to plan, monitor and manage the pipeline of procurement • Assess and manage procurement processes, tenders and procedures to ensure compliance with OGP policies and thresholds • Contribute to setting practical strategies and objectives for the procurement function • Maintain the contracts database to manage renewals, extensions and variations • Develop and maintain procurement templates and ensure robust record-keeping for audit and compliance • Promote awareness of procurement process across the organisation by providing guidance, training sessions and practical support materials • Manage and track performance of the external providers of facilities services including maintenance, environmental reporting, health and safety to ensure they are meeting their regulatory and contractual obligations. • Any other duties as directed from time to time. ELIGIBILITY CRITERIA Candidates must meet the following requirements prior to their appointment: • Minimum of 2 years’ experience in Public Procurement • Strong understanding of OGP procurement guidelines, e-tenders and contract management • Qualification (Level 7 of NFQ) or equivalent experience in a relevant field such as procurement, facilities management contract administration ESSENTIAL CRITERIA • Track record of managing financial resources within approved budgets • Skilled in effective communication and building and maintaining working relationships with various stakeholders • Ability to manage confidential information with discretion DESIRABLE CRITERIA • Previous experience in public sector or a regulated environment is advantageous • Relevant knowledge of Health and Safety compliance KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS GRADE Applicants must demonstrate, by reference to specific achievements in their career to date, that they possess the following qualities, skills and knowledge required for the role of Procurement Specialist. Interpersonal & Communication Skills Excellent communication skills with the ability to develop and maintain good working relationships and communicate effectively with a wide range of audiences including the ability to influence others to action. Teamwork Contributes to the development of operational plans and leads the development of team plans fostering a collaborative team-working environment. Delivery of Results Able to plan and prioritise work effectively while proactively identifying areas for improvement and developing practical suggestions for their implementation Analysis and Decision Making Able to assess information regarding a problem, analyse the information and propose a solution. Specialist Knowledge A high level of competency and experience in finance and compliance. PAY SCALE Senior Staff Officer Scale (Personal Pension Contribution) as of 1 August 2025 €57,322 – €58,689 – €60,356 – €63,491 – €65,363 – €67,690 (LSI1) – €70,030 (LSI2) Important Note New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment, the successful candidate is a currently serving civil/public servant. The successful candidate will hold the internal title of Corporate Services Leader within AHBRA. Eligibility to compete Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 4 visa: or e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa BLENDED WORKING AHBRA is committed to excellence in the delivery of our broad range of services and to the quality of our customer service. In this context, AHBRA have implemented a blended working policy while maintaining our commitment to the delivery of the highest standard of services. All employees are entitled to apply for blended working of up to 40% remote working in the probationary period and 60% once probation is successfully completed. HOURS OF ATTENDANCE The standard business hours for AHBRA are 9am to 5pm, Monday to Friday. ANNUAL LEAVE The annual leave for this role is 23 days, increasing over time depending on service. This is based on a five-day week and is exclusive of statutory public holidays. OTHER BENEFITS OF WORKING FOR AHBRA • A permanent pensionable position • Flexible working hours within defined limits • Annual leave of 23 days increasing over time depending on service. • A public sector salary with incremental pay progression (Grade 6 scale) • Personal development opportunities through employer sponsored academic education, paid study leaves and in-house training and development programmes • Dynamic and interactive work environment • Career progression opportunities • Facilitation of Tax Saver travel tickets and Bike to Work Scheme • Bike parking onsite • Modern city centre office, located near Merrion Square, Dublin 2, which is easily accessible by DART, and many bus routes SUPERANNUATION, RETIREMENT & PRIOR PUBLIC SERVANTS The minimum age at which pension is payable is 66 (rising to 67 and 68) in line with State Pension age changes. Retirement Age: will be determined in accordance with the relevant government departmental circulars.
Business Development Manager
Now under the management of FBD Hotels & Resorts We have an exciting opportunity for an experienced Business Development Manager to join our team. The main focus of this role is developing and executing sales strategies whilst forging and retaining new relationships within the industry. The properties have a strong mix of business and are positioned within all markets, corporate, MICE and leisure. The successful candidate will work closely with the Sales & Marketing Manager and the Reservation/Revenue Manager in order to achieve the hotels goals and targets. Key responsibilities include: • To assist with the development and implementation of the sales strategy and activity plan, to ensure revenues and sales goals are achieved. • Creating an effective monthly sales activity plan, demonstrating tactical and strategic actions, to include sales calls, client entertainment, FAM trips, trade shows both nationally and internationally. • Responsible for the identification, proactive targeting, and conversion of new business. • Develop and maintain relationships with existing key accounts and industry partners, to achieve targeted sales. To ensure effective management of key accounts, to recognise and capitalise on all opportunities from these existing accounts and maintain them to their optimum level. • To be an ambassador for the Hotel and to immerse yourself and attend all appropriate events. To nurture and develop business relationships with the key players and influencers in the area. • Proactive Tele Sales and targeting of lapsed and past clients. • Sales Activity – face to face sales calls, national and international travel attending conferences, tradeshows, workshops and networking event. • Understands the overall market - competitors’ strengths and weaknesses, economic and market trends, supply, and demand etc. and how to sell against them. • Analysis of monthly industry intelligence reports and property data to develop business from same • Monitor business coming into the immediate area and our competitive set and ensure we continually grow our market share. • Supports the company’s service and relationship strategy to drive customer loyalty through delivering service excellence with each customer experience. • Provide concise and comprehensive weekly/monthly reporting to the Sales & Marketing Manager. Person Specification The ideal candidate for this role will be driven and enthusiastic with the ability to identify and create opportunities. Alongside building strong relationships to increase and convert new and existing business. In addition, candidates will be/have: • Full clean driver’s license and own transport • Excellent communication and interpersonal skills • Standards-driven and customer-focused • Self-motivated, target driven with strong leadership skills • Experience of setting annual sales budgets • Experience in a similar sales role in a four or five star hotel Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Great Remuneration package plus Sunday Premium · Meals on duty- and endless tea and coffee available for those caffeine lovers · Complimentary Parking on site- You won't get this in city centre hotels · Complimentary use of our Award winning Arena Health & Fitness Centre · Staff recognition & awards- We love to celebrate the success of our people · Family and Friends discounted rates- let your family and friends experience our wonderful hospitality · Taxsaver Scheme & Cycle to work Scheme- Great tax benefits to be enjoyed from both schemes · Cash Saving Scheme- Save as you Earn · 'Refer a friend' scheme · Colleague Discounted Dry Cleaning Service
Committee and Council Executive Officer
The Medical Council is seeking to recruit an Committee and Council Executive Officer (EO grade) on a permeant basis to assist the Medical Council in supporting C ouncil, Committee & Working Groups. Key Responsibilities Details of this Appointment: Position Type: This appointment will be offered on a permanent basis, 6-month probation will apply. Salary: Starting salary will be at €37,919.00 which is the first point of the Executive Officer PayScale. Executive Officer PayScale €37,919 €39,860 €40,956 €43,094 €45,010 €46,864 €48,711 €50,519 €52,366 €54,207 €56,160 €57,469 €59,335' €61,2162 If you are currently a serving civil or public servant, your entry point to the PayScale may be higher based on your current salary. There will be salary increment each year in line with the Executive Officer Grade PayScale and subject to satisfactory performance, until the maximum point on the scale has been reached. The rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Annual Leave: 23 working days plus public holidays Hours: 35 hours per week, Mon-Fri. Location: The Medical Council’s offices are located at Kingram House, Kingram Place, Dublin 2. We operate a hybrid working model with both remote working and a current requirement for on-site attendance two days per week. This may be reviewed in time. Pension: The Medical Council offers a pension through the Public Sector Scheme. Contributions to the scheme will commence on joining the organisation. Candidates currently working in the Public or Civil Service may transfer their pension. Rewards/ Benefits: Dedicated Wellbeing Group and Wellbeing Initiatives, Employee Assistance Programme, and Wellbeing App, Training and Development, Public Service Sick Leave Scheme, TaxSaver Travel Tickets, Bike to Work Scheme, Subsidised Flu Jabs, Paid Exam Leave & Study Leave, Income Continuance Scheme, Civil Service Credit Union,
IT Service Delivery Co-ordinator
Operating Environment A long-term strategic vision for the future of the Courts Service has been developed. This vision maps out our future as a modern Courts Service, digitally transformed in a user centric way to meet the needs of court users optimally. This ambitious modernisation agenda sets the context in which the Service Delivery Coordinator will support innovative digital services over the coming years. 1. THE ROLE The Courts Service is seeking an ICT Service Delivery Coordinator to support the Service Delivery Manager in the delivery of mission-critical ICT services across the organisation. In this role you will assist in maintaining the ensuring smooth running of day-to-day operations and maintaining high standards of customer service within an ITIL-based service management framework. As part of the ICT Operations team, the coordinator will contribute to the implementation and continuous improvement of service management practices, assist in maintaining strong relationships with internal and external stakeholders, and help to ensure that user experience remains central to the delivery of modern digital services. The successful candidate will gain exposure to a broad digital landscape, including Cyber and Information Security, ICT Infrastructure, Microsoft O365, Unified Communications, Cloud Operations, and Audio-Visual services. This role requires an interest in technology along with strong interpersonal and organisational skills. The coordinator will assist with vendor and partner engagement, provide support on service-related initiatives, and contribute to the Courts Service’s digital transformation journey by helping the team deliver solutions that meet business needs and strategic goals. 2. Key Responsibilities & DELIVERABLES Infrastructure Expertise · Support the day-to-day delivery of ICT services, ensuring alignment with business requirements and operational priorities · Assist in liaising with external vendors and service partners under the guidance of the Service Delivery Manager, helping to maintain effective working relationships · Contribute to the planning, scheduling, and coordination of service delivery activities across internal and external teams · Provide support to judicial stakeholders by helping to address ICT-related queries in a timely and efficient manner · Track and update incidents and service requests using the ITSM tool (ServiceNow) coordinating with relevant teams to support effective resolution · Contribute to high-quality end-user support services by assisting remote service desks and on-site support teams · Assist in organising user forums and feedback sessions to support service awareness and drive user engagement · Work with internal teams to ensure service delivery considerations are reflected in project activities · Deliver onboarding and training for new staff on ICT service processes, tools, and support channels Stakeholder Engagement · Proactively engage with a wide variety of stakeholders from operational staff and judiciary to internal ICT Infrastructure and Service Delivery teams to develop and maintain an ICT Operations environment that is secure, highly available and fit for purpose · Assist in the setup and participate in working groups, workshops and other fora as required to advance the digital agenda and support the ongoing evolution of organisation’s digital services Vendors · Support the Service Delivery Manager in the coordination of vendor and contractor activities, ensuring their work aligns with organisational principles, policies, and procedures · Assist in monitoring vendor performance and raising concerns or observations with Operations Leads where appropriate Team · Promote learning and development by actively participating in training initiatives and encouraging team engagement with professional growth opportunities · Demonstrate a strong commitment to public service values through professional conduct, teamwork, and a proactive approach to service excellence Note, the above is intended as a guide and is neither definitive nor restrictive. It will be subject to periodic review with the post holder. 3. Essential Qualifications & Requirements Applicants should have at least 2 years’ relevant and recent experience for this role. Qualifications · IT degree or related work experience Skills and Experience Required · Good technical awareness and experience working in an ICT environment, with a willingness to develop further expertise · Familiarity with ICT service delivery practices and a strong commitment to customer service within an industry-standard framework (e.g., ITIL) · Ability to support initiatives involving multiple stakeholders and contribute to team-based activities · An organised and solution-oriented approach, with the ability to follow processes and escalate issues appropriately. · A friendly, approachable manner with strong interpersonal skills to help build positive working relationships and represent the service in a professional way · Ability to work collaboratively with colleagues and contribute positively to team dynamics · Awareness of emerging technologies and trends in ICT, with a willingness to learn and adapt The following skills and experience are desirable. · Knowledge of public service environment, culture and operations · Drive and commitment to obtain key objectives · Ability to work on own and be self-driven to learn by observation and self-learning. 4. APPLICATION PROCESS Application should be made by logging into the advertisement link and uploading your cv and completing a cover letter. The closing date is 12 Noon 16 Oct 2025. Applications received after the closing date and time will not be accepted. The cover letter is on the system with 400 maximum words allowed. You should outline how you meet the required skills and behaviors of the role. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met when applying for the competition. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 5. Selection Methods The Selection Process will involve: · Shortlisting of candidates, on the basis of the information contained in their CV & Cover Letter. · A competitive interview. Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and competencies Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and competencies namely: People Management Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise Values and supports the development of others and the team Encourages and supports new and more effective ways of working Deals with tensions within the team in a constructive fashion Encourages, listens to and acts on feedback from the team to make improvements Actively shares information, knowledge and expertise to help the team to meet its objectives. Analysis & Decision Making Effectively deals with a wide range of information sources, investigating all relevant issues Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. Identifies and understands key issues and trends Correctly extracts & interprets numerical information, conducting accurate numerical calculations Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence. Delivery of Results Takes ownership of tasks and is determined to see them through to a satisfactory conclusion Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation Constructively challenges existing approaches to improve efficient customer service delivery Accurately estimates time parameters for project, making contingencies to overcome obstacles Minimises errors, reviewing learning and ensuring remedies are in place Maximises the input of own team in ensuring effective delivery of results Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Interpersonal & Communication Skills Modifies communication approach to suit the needs of a situation/ audience Actively listens to the views of others Liaises with other groups to gain co-operation Negotiates, where necessary, in order to reach a satisfactory outcome Maintains a focus on dealing with customers in an effective, efficient and respectful manner Is assertive and professional when dealing with challenging issues Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development Displays high levels of skills/ expertise in own area and provides guidance to colleagues Has a clear understanding of the role, objectives, and targets and how they support the service delivered by the unit and Department/ Organisation and can communicate this to the team Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive & Commitment to Public Service Values Is committed to the role, consistently striving to perform at a high level Demonstrates flexibility and openness to change Is resilient and perseveres to obtain objectives despite obstacles or setbacks Ensures that customer service is at the heart of own/teamwork Is personally honest and trustworthy Acts with integrity and encourages this in others. Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 6. Interviews Interviews will take place in Dublin city centre. Interviews will be structured in format, with candidates asked to provide examples of the competencies for the role as outlined in Section 5 of this document. Interview Candidates will be required to detail their experiences under the six competencies. The competencies will be thoroughly and systematically assessed at interview to determine suitability for the grade of Executive Officer. The board may ask about the experience described on the CV or cover letter or they may ask for other examples. It is anticipated the interview will last 45 minutes. Marks allocated at interview Each of the six competencies will carry equal marks of 40 therefore a total of 240 marks is available at interview. To be considered for the panel you must receive 50% or more in all competencies. Panel Formation Following the interview process a panel will be formed for the purpose of filling the IT Service Delivery Coordinator position. Candidates will be ranked in order of merit based on performance at interview. This panel will remain in place from the date of formation for one yearor until the exhaustion of the panel whichever is the earlier. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. Confidentiality Candidates can expect that all enquiries, applications and all aspects of the proceedings to the extent that they are managed by the Courts Service are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2014. However, candidates should note that all application material may be made available to the interview board. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes. Garda Vetting Garda vetting will be sought in respect of individuals who come under consideration for appointment. The applicant will be required to complete and return a Garda Vetting form should they come under consideration for appointment. This form will be forwarded to An Garda Siochána for security checks on all Irish and Northern Irish addresses at which they resided. Enquiries may also be made with the police force of any country in which the applicant under consideration for appointment resided. If the applicant subsequently comes under consideration for another position, they will be required to supply this information again. Other important information The Courts Service will not be responsible for refunding any expenses incurred by candidates. Prior to recommending any candidate for appointment to this position the Courts Service will make all such enquiries that are deemed necessary to determine the suitability of that candidate. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline, or having accepted it, relinquish it, or if an additional vacancy arises the Courts Service may, at its discretion, select and recommend another person for appointment on the results of this selection process. Review and Complaint Procedures under the Code of Practice for Appointments to Positions in the Civil and Public Service If a candidate is unhappy following the outcome of any stage of a selection process, they can either: 1. Request a Review of a decision made during the process Or 2. Make a Complaint that the selection process followed was unfair A candidate can follow either one of the two procedures in relation to the same aspect of a selection process, but not both. Where a review of a selection process has taken place under Section 7 (as detailed below), a complainant may not seek a further review of the same process under Section 8, other than in the most exceptional circumstances that will be determined by the Commission for Public Service Appointments (CPSA) at its sole discretion . There is no obligation on the Courts Service to suspend an appointment process while a Review or Complaint is being considered. However, the CPSA expects that, where possible, the Courts Service will intervene in cases where it finds an error is likely to have occurred. Requesting a Review under Section 7 A request for review may be taken by a candidate should they be dissatisfied with an action or decision taken by the Courts Service. The Courts Service will consider requests for review in accordance with the provisions of Section 7 of the Code of Practice for Appointments to Positions in the Civil and Public Service published by the CPSA. When making a request for a review, the candidate must support their request by outlining the facts they believe show that the action taken or decision reached was wrong. A request for review may be refused if the candidate cannot support their request. The Informal Review will consist of a desk-based examination of any available information in relation to the recruitment process and the decision taken regarding the candidate’s application. The outcome of the Informal Review Process will be communicated to the requester in writing. • A request for Informal Review must be made within 5 working days of notification of the decision and will normally take place between the candidate and a representative of the Courts Service who had played a key role in the administration of the selection process. • Where a candidate remains dissatisfied following any such informal discussion, he/she may adopt the formal procedures set out below. A request for Formal Review must be made within 5 working days of either the notification of the selection decision, or the notification of the outcome of the Informal Review process. Any extension of these time limits will only be granted in the most exceptional of circumstances and will be at the sole discretion of the Chief Executive. • The candidate must address his/her concerns in relation to the process in writing to the Personnel Officer of the Courts Service (via email to careers@courts.ie, or in writing to Personnel Officer, Human Resources, 15/24 Phoenix Street North, Smithfield, Dublin 7), outlining the facts that they believe show an action taken or decision reached was wrong. • The Formal Review will be conducted by a person who is completely independent of the selection process. • The outcome of the Formal Review must generally be notified to the candidate within 25 working days of receipt of the request for review. If the investigation does not produce a decision within this time, the Courts Service must keep the candidate informed of the status of the review and the reasons for the delay. Salary The salary scale for the position (rates effective from 1 August 2025) is as follows: Executive Officer - Personal Pension Contribution Salary Scale: €37,919 €39,860 €40,956 €43,094 €45,010 €46,864 €48,711 €50,519 €52,366 €54,207 €56,160 €57,469 (MAX) €59,335¹ €61,216² *Long Service Increment 1 (LSI1) after 3 years satisfactory service at the normal maximum (NMAX). **Long Service Increment 2 (LSI2) after 6 years satisfactory service at the normal maximum (NMAX).
Communications Events Executive
The Job Holder will combine working in Safefood’s office on Abbey Street Lower, Dublin 1 with working remotely (at home). Occasional travel within Ireland including spending time in the Cork office headquarters may be required to fulfil the requirements of the role. Normal working hours are 9.00am – 5.00pm Monday to Friday. Flexible and Blended (Hybrid) Working. Career Development At Safefood we believe in investing in our people, encouraging them to achieve a worklife balance while providing support for personal and professional development. • We offer a wide range of learning and development opportunities to support you throughout your career. • We provide study and financial support to encourage lifelong learning, as well as assisting you with the costs of professional membership fees. Work Life Balance In line with comparable Irish Civil Service Terms and Conditions, Safefood offers staff several leave options which support our people through various stages of their life. We have also developed a range of flexible working practices to make it easier for our employees to have a balance between the demands of work and their personal life. These include: • Competitive annual leave and public holidays. • Blended (Hybrid) Working. • Flexible Working including Flexitime. • Career breaks. Additional Financial Benefits • Attractive pension scheme where you will pay a rate of between 4.6% and 7.35% depending on your salary. • Full Payment top up for maternity / paternity / adoptive leave (subject to terms and conditions). • Overtime rates are available to employees who work beyond their normal working hours according to their terms and conditions. Employee Wellbeing • Free, confidential counselling and support to employees 24/7 through our Employee Assistance Programme (EAP). • VDU Eye Examinations and a contribution towards frames if recommended • Flu vaccinations • Bike to Work Scheme JOB PURPOSE The Communications Events Executive, reporting to the Director of Communications, shall be responsible for the planning, development and implementation of Safefood’s event management, direct marketing and partnership activities. They will contribute to the development of the communication strategy in line with Safefood’s business objectives. They will also develop and maintain relationships with Safefood’s various stakeholders to support Safefood’s communication programmes. They will demonstrate an ability to develop, monitor and evaluate the success of programmes and suggest and implement key improvements. DUTIES AND RESPONSIBILITIES: To plan, develop and implement effective communication activities for various virtual, physical and hybrid conferences, exhibitions and events on the island of Ireland To plan and develop and implement Safefood’s direct marketing activities To design communications relating to events, direct marketing and stakeholder engagement. To apply communications best practice and behavioral science to all activities. Managing external agencies (advertising agencies, design agencies, event management) against set KPIs to ensure value for money. To work closely with the digital marketing team and PR team to develop digital and social media support for events and stakeholder engagement To evaluate all events, direct marketing and partnership programme activities. Database development and management, including use of Customer Relationship Management systems. To represent Safefood at both regional and national committees and working groups and events. Management of allocated budgets to support various communication programmes. Other duties as assigned. This list is not an exhaustive list and you may be required to take on other tasks and duties for the proper and effective performance of your role. Your role will change as the needs of the business change and you will be required to adapt to these changes and to develop your role going forward. Person Specification Essential Criteria - Education/Qualifications & Experience • A third-level qualification or Professional Qualification in Marketing, Event Management, Public Relations, Communications or equivalent. • At least 3 years’ experience relevant to the role within the public, private, voluntary or community sectors. Essential Criteria - Required Competencies Management and Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives • Successfully manages a range of different projects and work activities at the same time • Structures and organises their own and others work effectively • Is logical and pragmatic in approach, delivering the best possible results with the resources available • Proactively identifies areas for improvement and develops practical suggestions for their implementation • Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively • Applies appropriate systems/ processes to enable quality checking of all activities and outputs • Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers Interpersonal and Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing role • Acts as an effective link between staff and senior management • Encourages open and constructive discussions around work issues • Projects conviction, gaining buy-in by outlining relevant information and selling the benefits • Treats others with diplomacy, tact, courtesy and respect , even in challenging circumstances • Presents information clearly, concisely and confidently when speaking and in writing • Collaborates and supports colleagues to achieve organisational goals Judgement, Analysis & Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors • Takes account of any broader issues, agendas, sensitivities and related implications when making decisions • Uses previous knowledge and experience in order to guide decisions • Uses judgement to make sound decisions with a well-reasoned rationale and stands by these • Puts forward solutions to address problems Team Leadership • Works with teams and individuals on events to facilitate high performance, developing clear and realistic objectives and addressing and performance issues if they arise • Provides clear information and advice as to what is required of the team • Strives to develop and implement new ways of working effectively to meet objectives • Is flexible and willing to adapt, positively contributing to the implementation of change Desirable Criteria - Education/Qualifications & Experience • Demonstrable experience in event management and coordination. • Demonstrable experience in stakeholder engagement and development. Key Terms and Conditions of Appointment Salary Scale The current salary scale ranges from €56,047 – €68,158 per annum. Please note that the salary quoted is a salary scale. Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government Policy. Different terms and conditions may apply if, immediately prior to appointment, the successful candidate is a serving civil or public servant. Hours of Work Normal working hours are 9.00am to 5.00pm, Monday to Friday. The working week is 35 hours. However, on occasions, staff will be requested to work additional hours as the needs of the business dictate. Holiday Entitlement Current holiday entitlement is 29 days’ annual leave increasing to 30 days’ annual leave upon 5 years’ service. Safefood also recognises 10 public holidays. Pension Safefood participates in the North South Pension Scheme. Current employee contribution rates are 5.45% for this grade of post.
Customer Engagement Advisor
The Opportunity: Customer Engagement Advisor- Contact Centre, Kilkenny/Hybrid Are you passionate about exceptional sales & customer service, driven to excel, and eager to create outstanding customer experiences? If you thrive in a fast-paced, dynamic environment that prioritizes continuous learning and development, this opportunity may be perfect for you.We are actively looking for candidates to fill several positions within our Consumer Sales and Customer Care teams.In this role, you will start by managing inbound calls from our valued customers, providing expert guidance and support for their private health insurance inquiries across a diverse range of products. Following a successful onboarding phase, you'll unlock various growth opportunities, allowing you to expand your expertise across different communication channels, including Sales, Email, and Chat.While you’ll begin with a fully in-office training program, you will soon transition to a flexible work model that includes both hybrid and on-site options. Don't miss your chance to join our team! Benefits Vhi is an equal opportunities employer. This is a CF3, CF4 & CF5 role in line with central bank requirements.
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry office, located in Killorglin, Co. Kerry. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units.
Data, Technology and Change Graduate Programme 2026
Transforming the Bank is a key strategic priority for Bank of Ireland. At the heart of this transformation are our technology platforms, data capabilities, and the digital interfaces our customers use to interact with and purchase our products. As Ireland's largest bank, we're responding to the growing demand for digital-first financial services by expanding and evolving our technological foundation. We're building a world-class, diverse technology team to deliver meaningful improvements in the banking experience for millions of customers - and we're looking for talented individuals to help us drive that momentum. Programme overview Our graduate programme offers a rotational experience across different areas of the Bank. Each of the three rotations is built to help you develop the critical skills needed to accelerate your growth and career progression. Throughout the programme, you'll strengthen your management, interpersonal, and technical capabilities while contributing to business-critical projects in a fast-paced environment. You'll be empowered to explore new experiences, collaborate across teams, and support transformation initiatives aligned with our Group strategy. The opportunity CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Business and Commercial Graduate Programme 2026
Bank of Ireland is the sum of many parts, working together to deliver on our collective strategy. Whether your background is in Business, IT, Arts, Engineering, or Science, we have a programme for you. We're committed to welcoming a diverse range of people from various academic, societal, and geographical backgrounds to help us grow. Opportunities are available to students who have achieved, or expect to achieve, an undergraduate or Master's degree in any field. This programme is ideal for graduates looking to build a career in a large organisation where the ambition is National Champion status. Programme overview Our graduate programme offers a rotational experience across different areas of the Bank. Each of the three rotations is built to help you develop the critical skills needed to accelerate your growth and career progression. Throughout the programme, you'll strengthen your management, interpersonal, and technical capabilities while contributing to business-critical projects in a fast-paced environment. You'll be empowered to explore new experiences, collaborate across teams, and support transformation initiatives aligned with our Group strategy. The opportunity CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
