Clerical Officer jobs
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IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment. The purpose of this role is to provide day to day support to the ROC Service Coordinator in the development, operation, and expansion of person-centered services in Cork, in line with the IWA standards for Community Centre Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering of a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities. Liaison For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, in particular the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and service users. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area. Main Duties and Responsibilities To support the implementation of the Associations standards for Community Centre Services as directed by the Service Coordinator To develop, implement and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to service user requirements. To identify and develop opportunities in partnership with service users enabling them to increase their social participation and lead full, active, and independent lives in their own communities To support the Service Coordinator in ongoing monitoring and evaluation of the operation of the services To accompany and support service users on annual holidays, outings, social and day trips as required by Service Coordinator and provide personal care for service users while in attendance at services Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to. To maintain working rotas and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development To mentor and support IWA staff to ensure the services meet the standards of the Association To develop and support the volunteer programme within the service To actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the community centre service To focus on the inclusion of people with disability within their wider community and develop links within the community to support this To support and mentor all ROC staff in their day-to-day duties To avail of opportunities to heighten the profile of IWA in the local community in order to promote a positive attitude towards disability within the community To perform such other duties as may be assigned from time to time by the Service Coordinator PERSON SPECIFICATION Training, Experience and Qualifications Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essential Some previous experience in the areas of training or facilitation is required Knowledge and Skills The ability to make operational decisions and possess good problem-solving skills is essential Excellent computer and administration skills (Microsoft Office & Database Management) are essential An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable Experience of working with people with disabilities is desirable Leadership experience is desirable Experience of Quality systems and maintenance of same an advantage A full driving license is a requirement. Behaviours The ability to work as part of a team and on own initiative Person centred approach An ability to build strong relationships at all levels Strong customer service focus Be of good character Remuneration & Benefits The current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 upto October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations. Salary between €26,477.88 and €40,450.44 (DOE) Excellent working conditions Training & development opportunities 25 days annual leave pro rata Employee Assistance Service
Office Administrator
What you will do
Administrative Officer
Purpose and Summary of Post: This is a permanent role at Saint John of God Hospital, at Grade IV level, reporting to the Administrative Coordinator. The post holder is responsible for providing efficient and effective secretarial and administrative support to all areas of the administration department, consultant psychiatrists, medical / multidisciplinary teams and any other personnel, as directed. Principal Duties and Responsibilities: The following is intended for the guidance of the person assigned to the post but is not an exhaustive list of the duties associated with the post. · You will be a member of the Administration Department. · Hours of Duty: You will be required to operate a 17.5-hour week over 4 days. Your hours of work will be as agreed with your line manager and in line with service needs. You will be required to: · Provide full administrative and secretarial support to all areas of the administration department, including the consultant psychiatrists, medical / multidisciplinary teams, admissions department, and any other personnel, as directed, in an efficient and effective manner. · You may also be required to provide administrative or secretarial support for any other service within the hospital, as directed by the administrative coordinator. · Provide cross-cover, as directed, for other administrative colleagues on the hospital’s main reception desk / switchboard, mental health act administrator, medical record administrative functions, and admissions department, as required. · Demonstrate flexibility in performing your duties and, if necessary, to work outside the standard working hours, should the business need arise. · Ensure the smooth running of out-patient clinics for consultant psychiatrists, registrars and additional team members, as directed. The Electronic Patient Record should be always used for the recording of both patient information and appointments. Fees should be lodged with the account’s office on the evening of the appointment and not held in your office. · Act as the first point of contact for multidisciplinary teams and deal appropriately, professionally and efficiently with all communications, queries and visitors. · Respect the confidentiality of your work regarding patients attending the hospital and the processing and handling of patients’ files and documents. · Display excellent customer care skills and empathy in dealing with all patient / family enquiries. · Attend meetings as required and ensure that agendas, minutes, supporting documentation and any other relevant communication are prepared and drafted in a timely manner and sent to all appropriate personnel. · Assisting with the maintenance, filing and archiving of all medical records. · Conduct and contribute to the hospital’s clinical audit activity, in conjunction with the hospital’s audit facilitator and the administrative coordinator. · Actively participate in staff development, in-service and external training relevant to the post, as may be organised from time to time. · Ensure up-to-date knowledge on all relevant matters (clinical and non-clinical) throughout the hospital so that a very good corporate knowledge is maintained. · Maintain own knowledge of relevant Saint John of God Hospital clg policies, procedures, protocols, guidelines and standard operating procedures to perform the role efficiently and effectively and to ensure work standards are met. · Ensure consistent adherence to Saint John of God Hospital clg policies, procedures, protocols, guidelines and standard operational procedures. · Maintain own knowledge of relevant regulations and legislation; for example, the Mental Health Act, the Mental Health Commission’s Judgement Support Framework, the General Data Protection Regulation (GDPR) and the Freedom of Information Act. · Actively participate in future service developments and projects as assigned and associated with the hospital. · Be fully familiar with the terms of the Safety, Health and Welfare at Work Act and all relevant policy documents of Saint John of God Hospital clg; that is, Employee Handbook, Safety Statement, Guidelines for Investigation of Allegations of non-Accidental Injury and Abuse, etc. · Respect and operate within the framework of the tradition, character and ethics which govern the work of the Saint John of God Hospital clg. · Maintain absolutely confidentiality at all times in relation to all aspects of the role and your work. · Ensure that all departmental and hospital records are confidential to the service at Saint John of God Hospital and to maintain confidentiality in respect of matters which come to your knowledge in the course of your official duties. · Ensure that the mission and values of Saint John of God are displayed by you at all times and that everyone you come in to contact with during your work is a recipient of the values on all occasions. · Perform any other such appropriate duties that may be assigned to you from time to time by the administrative coordinator, their nominee or other designated person. · This job description is not intended to be a comprehensive list of all duties involved and, consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and contribute to the development of the post while in office. Similarly, this job description may be subject to review in light of experience and/or changing circumstances. Eligibility Criteria: Candidates must have at the latest date of application: Qualifications and / or Experience: Eligible applicants will be those who on the closing date of the application: · Possess the requisite knowledge and ability for the proper discharge of the role. · Have excellent organisational, administrative, secretarial, typing and keyboard skills; including computer literacy and an excellent knowledge of Microsoft Office (Word, Excel and Outlook). Audio typing experience is an advantage. · Have excellent communication and interpersonal skills, including the ability to communicate successfully and sensitively with a wide range of internal and external stakeholders. · Process strong team working skills and the ability to establish excellent working relationships with a wide range of internal and external stakeholders. · Have excellent problem-solving skills and the ability to manage multiple responsibilities and tasks in a dynamic and fast paced environment; including the ability to plan and prioritise workload (multitasking, time management skills and working to deadlines). · The ability to work independently on own initiative, self-motivated and constantly seeking ways to improve. Professional Knowledge & Experience: Demonstrate: · Previous experience in a busy, dynamic work environment requiring flexibility. · Excellent organisational, administrative, secretarial, typing, keyboard skills required and audio typing experience an advantage. · Ability to work in an accurate and methodical manner, with excellent numeracy skills. · High levels of attention to detail, while meeting the demands of a busy office. Communication, Interpersonal Skills & Team Working: Demonstrate: · Excellent oral and written communication skills, including the ability to present information in a clear and concise manner. · Excellent interpersonal skills and the ability to communicate successfully and sensitively with internal and external stakeholders. · Ability to work as part of a team and to establish good working relationships with a wide range of internal and external stakeholders. · Ability to work independently on own initiative, with the capacity for management responsibility and initiative. Planning & Managing Resources: Demonstrate: · Ability to balance multiple tasks, prioritise workload and work to deadlines. · Excellent planning and organisational skills, including using computer technology efficiently and effectively. · Ability to manage deadlines and effectively handle multiple tasks. · Ability to manage within allocated resources and the capacity to respond to changes in a plan. Evaluating Information, Problem Solving & Decision Making: Demonstrate: · Ability to work on own initiative and take proactive decisions appropriate to the role. · Flexibility, problem solving and initiative skills, including the ability to adapt to change · Ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately, as appropriate. · Ability to recognise when it is appropriate to refer decisions to a higher level of management. · As the service needs of Saint John of God Hospital clg evolve and develop over time, there may be an impact on this role and, therefore, this job description may be reviewed and updated accordingly to the needs of the organisation. This job description is a guide to the general range of duties assigned to the post holder. It is not intended to be exhaustive or definitive and is subject to periodic reviews.
MRHT-- - Maintenance Officer
Maintenance Officer Mechanical/Electrical (Grade Code 4521) Midland Regional Hospital Tullamore MRHT-12-25-359 There is currently one vacant permanent full time post at Midland Regional Hospital at Tullamore (MRHT). A panel may be formed for MRHT from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal enquiries We welcome enquiries about the role. Contact Brendan Cuskelly, Engineering Officer Laois/Offaly Tel: 057 - 9358401 Email: brendan.cuskelly@hse.ie HR Point of Contact HSE Dublin and Midlands Region is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Stephen Keane Assistant Staff Officer Human Resources - Oifigeach Cúnta Foirne Acmhainní Daonna Ríomhphost/E-mail : stephen.keane1@hse.ie | Tel|Fón : 087 1819603 The overall purpose and objectives of the post of Maintenance Officer will be to assist the Engineering Officer and craft staff through providing a theoretical and practical working knowledge of Mechanical/Electrical Control Systems related to the built environment. The post holder will be a team leader with a proactive approach in meeting deadlines and ensuring the highest customer satisfaction is delivered. Candidates must have at the latest date of application: 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess a third level qualification to a minimum standard of Level 7 in Mechanical, Electrical on the National Framework of Qualifications (NFQ) maintained by Quality and Qualifications Ireland (QQI) OR (ii) Possess the National Craft Certificate issued by FETAC in Mechanical or Electrical OR (iii) Possess the Senior Trades Certificate issued by Department of Education in Mechanical or Electrical OR (iv) Possess a Level 3 Technical/Trade qualification or equivalent issued by City & Guilds, London. OR (v) Have successfully served a Craftsman apprenticeship of not less than four years and qualified as a Craftsman (Electrical/Plumbing/Fitting) as recognised by the Irish Standards Authority ETB (Education and Training Board) OR (vi) Possess an equivalent qualification AND (vii) Have a minimum 5 years post qualification experience in the management and supervision of staff, in the control and supervision of contract work, in a role relating to the maintenance of large scale and complex buildings and associated engineering services and plant. And (a) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative capacity for the proper discharge of the duties of the office. Post specific requirements
Office Administrator
Bárd na nGleann, a leading provider of technical writing services, is looking for an Office Administrator to join the team. This is a great role for someone who is highly motivated, organised and would love to work with an international company and co-ordinate and monitor office operations. It will ideally suit an experienced administrator who is looking for that next step in their career in a role in a fast-paced company. This is a part time position- 20 hours per week- working hours 12pm-5pm over 4 days to liaise with management and colleagues in the U.S. This position is based at the Bárd offices in Ballingeary, Co.Cork. About the job:
Information Officer
JOB SUMMARY The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (Family Carer of the Year Awards, National Carers Week, respite weekends, training & education). The Information Officer (IO) will work with the Support Manager (SM) for Cork South & West. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Manager in the administration of carer supports including but not limited to scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. Family Carers Ireland is an Equal Opportunities Employer. www.familycarers.ie The following qualifications, skills and experience are required for this role: • Minimum Leaving Cert (or equivalent) and pursued further studies in Office Administration or IT. • At least 2 years’ experience working in a busy office environment. • Experience of working remotely with excellent broadband. • The ability to prioritise tasks and work within a dynamic environment. • Excellent IT Skills – mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom, MS Teams. • Flexibility in attitude and approach to the job and a willingness to help others. • A reflective approach to their work and a willingness to learn and desire to implement a culture of continuous improvement. • A strong work ethic with excellent attention to detail. • Effective time management skills and organisation skills with the ability to manage multiple activities and keep stakeholders informed. • Excellent communication skills and the ability to establish rapport with a diverse range of people. • The ability to work autonomously and within a team. • Fluency in English (written and verbal). • Have experience working in a highly confidential environment. • Fundraising experience desirable. • Full drivers licence with access to own car. ROLE CRITERIA Information Officer: Cork (South & West) Terms & Conditions: Part-time permanent contract (18.5 hours) (across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €17,074 and access to a defined contribution pension scheme. The annual leave entitlement is 23 days per year pro rated to days worked.
Service Support Officer
IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment. The purpose of this role is to provide day to day support to the ROC Service Coordinator in the development, operation, and expansion of person-centered services in Cork, in line with the IWA standards for Community Centre Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering of a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities. Liaison For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, in particular the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and service users. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area. . Main Duties and Responsibilities To support the implementation of the Associations standards for Community Centre Services as directed by the Service Coordinator To develop, implement and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to service user requirements. To identify and develop opportunities in partnership with service users enabling them to increase their social participation and lead full, active, and independent lives in their own communities To support the Service Coordinator in ongoing monitoring and evaluation of the operation of the services To accompany and support service users on annual holidays, outings, social and day trips as required by Service Coordinator and provide personal care for service users while in attendance at services Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to. To maintain working rotas and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development To mentor and support IWA staff to ensure the services meet the standards of the Association To develop and support the volunteer programme within the service To actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the community centre service To focus on the inclusion of people with disability within their wider community and develop links within the community to support this To support and mentor all ROC staff in their day-to-day duties To avail of opportunities to heighten the profile of IWA in the local community in order to promote a positive attitude towards disability within the community To perform such other duties as may be assigned from time to time by the Service Coordinator PERSON SPECIFICATION Training, Experience and Qualifications Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essential Some previous experience in the areas of training or facilitation is required Knowledge and Skills The ability to make operational decisions and possess good problem-solving skills is essential Excellent computer and administration skills (Microsoft Office & Database Management) are essential An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable Experience of working with people with disabilities is desirable Leadership experience is desirable Experience of Quality systems and maintenance of same an advantage A full driving license is a requirement. . Behaviours The ability to work as part of a team and on own initiative Person centred approach An ability to build strong relationships at all levels Strong customer service focus Be of good character Remuneration & Benefits The current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 upto October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations. Salary between €26,477.88 and €40,450.44 (DOE) Excellent working conditions Training & development opportunities 25 days annual leave pro rata Employee Assistance Service CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Front Office Coordinator
Main purpose of job To be responsible to the Operations Manager (Belfast Castle/Malone House) for the provision of a reception front of house and clerical support facility, dealing with function enquiries to promote and sell the available facilities and to liaise with customers in all aspects of room bookings, including the processing of such. To assist the relevant manager with on-site complaints and issues that arise. Summary of responsibilities and personal duties 1. To promote and sell the facilities of Belfast Castle and Malone House for conferences, wedding receptions and other commercial and social events and to make appointments and conduct show-rounds as required. 2. To be the first point of contact for users entering the facilities, and provide relevant information and answer queries as requested including those relating to the history of the building, including ensuring that all contractors sign in and out of the visitors register. 3. To deputise as required, within their own sphere of responsibility, for the Operations Manager (Belfast Castle/Malone House) and in their absence liaise with identified personnel as required. 4. To deal with complaints and liaise with the relevant statutory body as required in conjunction with the Operations Manager. 5. In the absence of the manager(s) be responsible for evacuating the building and liaise with emergency services according to evacuation procedures. 6. To reset appropriate security alarm systems and page appropriate management to deal with security or other problems arising, as per operational procedures. 7. To liaise with the franchised catering company, as required, to ensure they are notified of bookings and other requirements, including providing administrative support such as typing of menus, table plans and invoices and taking restaurant bookings. 8. To operate all support systems, procedures and records, including issuing contracts and preparing invoices. 9. To deal with function enquiries in all aspects of room bookings and specific requirements, including AV equipment hire and room set ups. 10. To undertake the full range of clerical and administrative duties as required, including assisting with the completion of rotas and timesheets and associated issues. 11. To receive monies and issue receipts for catering payments and gift vouchers, etc on behalf of the franchised catering company, and undertake additional cash handling duties including control of float, sale of sundry items and taking of deposits for room hire, in accordance with the relevant procedures. 12. To assist with the management of ancillary facilities to the main venues including sales, collection of purchases, catalogues, compiling final summary of accounts for Higgin Gallery, signing-in register for staff, issuing of keys. 13. To implement the policies of Belfast City Council and comply with the procedures of the Place and Economy Department. 14. To assist in training staff as requested by the appropriate manager, including placement student and casual staff. 15. To administer basic first aid when required and take appropriate remedial action to avoid any reoccurrence of accidents and complete relevant documentation as required in accordance with relevant procedures. 16. To be the responsible person and administer the legal agreement required to facilitate civil wedding services and civil partnerships and ensure all services run to the specified time schedule. 17. To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure. 18. To act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation. 19. To undertake the duties in such a way as to enhance and protect the reputation and public profile of the council. 20. To undertake such other relevant duties as may from time to time be required. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Experience Applicants must , as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, at least one year’s relevant experience, in each of the following two areas: a) using standard Microsoft Office programmes; and b) working in a customer facing environment, which must include cash handling duties. Desirable criteria In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: · in the first instance, can demonstrate, by providing personal and specific examples on the application form, at least two years’ relevant experience in each of the two aforementioned areas (a) and (b); and · in the second instance, have at least five GCSEs (grades A – C) including English, or equivalent relevant qualifications. Special skills and attributes Applicants must also be able to demonstrate evidence of each of the following skills and attributes which may be tested at interview: Communication skills: The ability to communicate effectively both orally and in writing with members of the public and internal and external customers. Customer care skills: The ability to deal effectively with both internal and external customers to create a good impression and enhance and protect the image of Belfast City Council. Organisational and work planning skills: The ability to prioritise workload to achieve team objectives. Team working skills: The ability to work individually and in a team to achieve team objectives. Information technology skills: The ability to use a range of standard office packages and finance packages. Performance management skills: An understanding of the principles of performance management and the importance of continuous improvement within the workplace. Health and safety awareness: An understanding of basic health and safety responsibilities. Financial skills: the ability to undertake basic cash handling duties including taking monies and issuing receipts.
Front Office Coordinator
Main purpose of job To be responsible to the Operations Manager (Belfast Castle/Malone House) for the provision of a reception front of house and clerical support facility, dealing with function enquiries to promote and sell the available facilities and to liaise with customers in all aspects of room bookings, including the processing of such. To assist the relevant manager with on-site complaints and issues that arise. Summary of responsibilities and personal duties 1. To promote and sell the facilities of Belfast Castle and Malone House for conferences, wedding receptions and other commercial and social events and to make appointments and conduct show-rounds as required. 2. To be the first point of contact for users entering the facilities, and provide relevant information and answer queries as requested including those relating to the history of the building, including ensuring that all contractors sign in and out of the visitors register. 3. To deputise as required, within their own sphere of responsibility, for the Operations Manager (Belfast Castle/Malone House) and in their absence liaise with identified personnel as required. 4. To deal with complaints and liaise with the relevant statutory body as required in conjunction with the Operations Manager. 5. In the absence of the manager(s) be responsible for evacuating the building and liaise with emergency services according to evacuation procedures. 6. To reset appropriate security alarm systems and page appropriate management to deal with security or other problems arising, as per operational procedures. 7. To liaise with the franchised catering company, as required, to ensure they are notified of bookings and other requirements, including providing administrative support such as typing of menus, table plans and invoices and taking restaurant bookings. 8. To operate all support systems, procedures and records, including issuing contracts and preparing invoices. 9. To deal with function enquiries in all aspects of room bookings and specific requirements, including AV equipment hire and room set ups. 10. To undertake the full range of clerical and administrative duties as required, including assisting with the completion of rotas and timesheets and associated issues. 11. To receive monies and issue receipts for catering payments and gift vouchers, etc on behalf of the franchised catering company, and undertake additional cash handling duties including control of float, sale of sundry items and taking of deposits for room hire, in accordance with the relevant procedures. 12. To assist with the management of ancillary facilities to the main venues including sales, collection of purchases, catalogues, compiling final summary of accounts for Higgin Gallery, signing-in register for staff, issuing of keys. 13. To implement the policies of Belfast City Council and comply with the procedures of the Place and Economy Department. 14. To assist in training staff as requested by the appropriate manager, including placement student and casual staff. 15. To administer basic first aid when required and take appropriate remedial action to avoid any reoccurrence of accidents and complete relevant documentation as required in accordance with relevant procedures. 16. To be the responsible person and administer the legal agreement required to facilitate civil wedding services and civil partnerships and ensure all services run to the specified time schedule. 17. To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure. 18. To act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation. 19. To undertake the duties in such a way as to enhance and protect the reputation and public profile of the council. 20. To undertake such other relevant duties as may from time to time be required. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Experience Applicants must , as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, at least one year’s relevant experience, in each of the following two areas: a) using standard Microsoft Office programmes; and b) working in a customer facing environment, which must include cash handling duties. Desirable criteria In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: · in the first instance, can demonstrate, by providing personal and specific examples on the application form, at least two years’ relevant experience in each of the two aforementioned areas (a) and (b); and · in the second instance, have at least five GCSEs (grades A – C) including English, or equivalent relevant qualifications. Special skills and attributes Applicants must also be able to demonstrate evidence of each of the following skills and attributes which may be tested at interview: Communication skills: The ability to communicate effectively both orally and in writing with members of the public and internal and external customers. Customer care skills: The ability to deal effectively with both internal and external customers to create a good impression and enhance and protect the image of Belfast City Council. Organisational and work planning skills: The ability to prioritise workload to achieve team objectives. Team working skills: The ability to work individually and in a team to achieve team objectives. Information technology skills: The ability to use a range of standard office packages and finance packages. Performance management skills: An understanding of the principles of performance management and the importance of continuous improvement within the workplace. Health and safety awareness: An understanding of basic health and safety responsibilities. Financial skills: the ability to undertake basic cash handling duties including taking monies and issuing receipts.
Digital Innovation And Regeneration Officer
** Please read the Digital Innovation and Regeneration Officer Candidate Information before completing your application ** Job Summary The Digital Innovation and Regeneration Officer will support the development, implementation and delivery of a range of strategic digital innovation projects such the Digital Transformation Flexible Fund (DTFF), digital initiatives taken forward through City and Growth Deals, and other relevant digital regeneration projects with Council (externally focused). Duration of Appointment Post 1: Permanent. Post 2: Temporary funded post until 31.12.2026 (which may be extended). Reserve List Whilst the Council are recruiting for two Digital Innovation and Regeneration Officers as outlined above, please note that a reserve list will be compiled for future permanent, temporary, full time and part time posts for Digital Innovation and Regeneration Officer positions at Council Offices in both Downpatrick and Warrenpoint Town Hall for a period of 12 months. Work Pattern 36hrs Monday – Friday. All posts are eligible to participate in the Flexi Scheme. Post holders must be prepared to work outside normal office hours, including evenings, weekends, and Public and extra Statutory Holidays for which the appropriate payment will be made or time in lieu granted if relevant. Hours of work are kept under review and may change in order to meet operational requirements, providing requisite notice. Location Downpatrick or Warrenpoint Town Hall. Salary PO2, spinal point 31-34, £41,771- £45,091 per annum based on a 36 hour week (pro rata to hours worked). Plus 19% employer pension contribution. It is Council policy to appoint at minimum salary scale point.
