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At Western Care we aim to provide the most appropriate care, in the most appropriate setting for the people we support. And right now, we are looking to grow and support our team across County Mayo. Why not be part of a progressive team, that’s delivering for its community. Western Care - Supporting People To Live Their Lives. Social Care Assistant Hillview Respite Service Ballina, Co. Mayo Post Details Health Applicants must be fully competent and capable of performing the duties of this role and be in a state of health that indicates a reasonable prospect of providing regular, reliable and efficient service
Information Officer
Responsible to: Reporting to the Development Manager on a day-to-day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public, and assisting the Development Manager in the work of the information service. Main Duties: The direct delivery of information, advice and advocacy services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information Services. The delivery of outreach services through Citizens Information Services and other outlets as required. Follow-up work arising from information and/or advocacy sessions with clients. Assisting the Development Manager in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. To co-operate with other service providers in the area and more generally, both statutory and voluntary, in the development of information and advocacy provision and on joint initiatives from time to time. Operation of query management, advocacy case management and data collection and statistical analysis systems. Operation of systems for monitoring and evaluation of the service. Undertaking publicity and promotional initiatives appropriate to the development of the service. Assisting in any research and/or social policy initiatives appropriate to the development of the service. Identifying and feeding back to the Citizens Information Board issues that have social policy implications. Representing the Citizens Information Service at conferences and other events as decided by the Board or Development Manager. Such duties (including administrative duties) as may be assigned from time to time by the Development Manager. Minimum Education Qualifications and Attainments Educated to Leaving Certificate standard, or equivalent, with a minimum of one year’s experience of working in an information, advice, or advocacy setting. or Less formal academic qualifications with a minimum of three years’ experience of working in an information, advice, or advocacy setting. Essential Knowledge and Experience An understanding of the issues around the provision of, and access to, information, advice and advocacy services. Working knowledge and understanding of how the social welfare, health and income tax systems operate in general, and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, or education. Excellent organisational, administrative and information technology skills. Desirable Skills, Abilities and Experience Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. Strong communication skills, both orally and in writing. Previous experience in the information or voluntary sector. Proven ability to represent, negotiate and communicate on a client’s behalf. Ability to work on own initiative and as a member of a team, working effectively within the support and supervision structures operated by the Citizens Information Service. Ability to interpret and implement organisational policy. The Successful Candidate will be: Committed to the provision of free, confidential, impartial, local and independent information, advice and advocacy services. Knowledgeable about the range of information, advice and advocacy services provided by the Citizens Information Services supported by the Citizens Information Board, and knowledgeable about volunteering, particularly the distinctive characteristics of an organisation which provides a service to the public through trained volunteer personnel. Willing to work unsocial hours as may be required from time to time and willing to attend evening and occasional weekend work. Time Off In Lieu arrangements apply in all such circumstances. This is a permanent position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager or Regional Manager. The successful candidate will be available to work 17.5 hours per week (part-time). There may be a requirement to work evenings from time to time. Salary Scale: €34,672, €37,201, €39,755, €41,656, €43,497, €45,977, €47,781, €49,599 (maximum), €51,251 (LSI 1), €52,899 (LSI 2). Salaries are pro rata for part-time work. Incremental Credit: It is expected that all new entrants to South Munster Citizens Information Service will be appointed at point one of the salary scale. However, South Munster Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Munster Citizens Information Service. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first three months of employment. The decision on whether or not to award an incremental credit is made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution: 5% of salary. Employer contribution: 7% of salary. Please note that the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part-year service as follows: 23 days 24 days (upon completion of two years’ service) 25 days (upon completion of five years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at the Citizens Information Service.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Guest Services Assistant
Be the difference between guests experiencing a good break and a great break at Center Parcs. The Guest Services team handle the check-in of around 4,000 guests twice a week at each Village and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience that will exceed guests' expectations, from the moment they drive into Center Parcs, until the moment they leave. GUEST SERVICES ASSISTANT | €15.11 per hour The ideal candidate will be self-motivated and able to demonstrate exceptional customer service skills. The guest services department is the main point of contact for guest enquiries. In this role, you will provide guests with advice, answering queries and resolving problems. The ideal candidate will need to be confident with handling guest complaints and escalating issues where necessary. Other responsibilities will include checking guests in at our Arrivals Lodge, handling enquiries on our Maintenance Helpdesk, booking activities on our leisure booking system and reporting any faults to the Technical Services and Housekeeping departments. The successful candidate will have excellent verbal and written communication skills and must be willing to deal with guests both over the telephone and face-to-face. Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longford Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: HOURS OF WORK We have the following contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period. If this sounds like your ideal job, then we'd love to see your application.
Administration Assistant
Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services. Beyond its core, the Group has embraced growth and diversification, skillfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction. Principle Objective The successful candidate will be an integral part of the Administration function providing efficient and accurate administrative support to the Branch Manager. Knowledge & Experience
Shop Assistant
About SVP SVP is a large, national, voluntary organisation with extensive experience working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and employees, it is strongly committed to social justice and advocates for the creation of a more just and caring society. SVP is an equal opportunity employer committed to treating all individuals with dignity and respect. We are dedicated to protecting everyone we encounter from all forms of harm, abuse, neglect, and exploitation, in accordance with Irish equality legislation. All employees are expected to adhere to SVP’s Dignity & Respect and Safeguarding policies, including those relating to children and vulnerable adults. The founder of the Society, Blessed Frederick Ozanam, was a devout Christian, and his legacy of spirituality remains a key element of every Conference within the Society. It is normal practice within the Society that prayers are said at the beginning and end of Conference meetings or other meetings where members are present, as this underpins the ethos of the Society. Participation is not required. Purpose of the Role To provide support and assist the Manager in the operation of Vincent’s shops in a manner that reflects SVP’s high retail standards and maintains the professionalism and profile of the Society across all areas of operation. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principal Accountabilities The role holder will be responsible for: Business Development • Effective resourcing (staff, volunteers, and stock). • Engage with shop customers to encourage volunteer recruitment. • Sustain substantial donations. • Replenish donation bags with SVP-branded bags and thank-you cards. • Review daily shop operations. • Ensure compliance with Shop Policies and Procedures Folder. • Recommend changes to improve customer care, retail standards, financial control, health and safety, and staffing. • Maximise financial contribution. • Price garments for maximum yield based on guidelines. • Deliver outstanding customer experience on every visit. • Minimise in-store costs (e.g., waste, utilities). Customer Service • Promote sales through a service culture. • Build two-way relationships with regular customers. • Gather feedback via surveys, focus groups, and events. • Promote thank-you cards and loyalty cards. • Enforce a consistent “meet and greet” policy. • Encourage regular self-assessment. • Use Vincent’s Retail checklist to assess atmosphere, displays, and after-sales service. • Maintain shop cleanliness and order. • Manage customer complaints. • Investigate and attempt resolution where possible. • Refer unresolved complaints to the Regional Retail Manager. Team Satisfaction • Foster a positive work environment. • Ensure all staff and volunteers are free from intimidation, harassment, or discrimination. • Provide work aligned with individuals’ skills and motivations. Compliance • Cash handling and reporting. • Complete the Cash Reporting Sheet daily. • Policy adherence. • Follow all SVP and Retail policies and procedures (provided in the shop’s folder). • Raise compliance concerns to the Regional Retail Manager. • Health and safety compliance. • Promote and ensure adherence to health and safety best practices and legislation. • Cash and stock control. • Address non-compliance through agreed action plans. • Report non-compliance immediately to the Regional Manager. • Operational risk reassessment. • Reevaluate risks in response to economic, legal, or procedural changes. • Collaborate with management or relevant departments to address issues. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this contributes to and constrains the work. • Influencing others not under direct authority. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training or meetings at another location. As much notice as reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break, within one week. The Society is committed to the Right to Disconnect Code of Practice, which applies to all employees regardless of where they work (office, service, home, or other remote locations) or their working pattern (core, shift, or flexible hours). Education, Experience, Knowledge and Skills Required Qualifications • Job holder should ideally be educated to Leaving Certificate standard. Experience • At least 2 years’ retail experience, ideally some of which has been gained in the community or voluntary sector. Knowledge • Knowledge of the Society and its mission and values. • Commercial awareness. Skills • Experience working in a customer-facing environment; motivated, with excellent customer care skills, confident communication, and a passion for helping people. • Excellent organisational skills. • A positive outlook with resilience and persistence in the face of barriers and setbacks. • Ability to display empathy, patience, and a well-developed sense of humour. • A keen eye for visual merchandising and display. • Self-motivated with pride and satisfaction in own work. • Outgoing and energetic; able to work independently and as part of a wider team. • Excellent numerical skills. • Willingness to work flexibly and provide cover for the Shop Manager when required. Personal Attributes • Honest and trustworthy. • Respectful. • Flexible. • Demonstrates sound work ethics. • Maintains confidentiality.
Shop Assistant
Salary Range: €17,617.60 per annum; paid monthly Purpose of the Role To provide support and assist the Manager in the operation of Vincent’s shops in a manner which reflects SVP’s high retail standards and maintains the professionalism and profile of the Society in all areas of operation. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principal Accountabilities The role holder will be responsible for: Business Development • Effective resourcing (staff, volunteers, and stock). • Engage with shop customers to encourage volunteer recruitment. • Sustain substantial donations. • Replenish donation bags with SVP-branded bags and thank-you cards. • Review daily shop operations. • Ensure compliance with Shop Policies and Procedures Folder. • Recommend changes to improve customer care, retail standards, financial control, health and safety, and staffing. • Maximise financial contribution. • Price garments for maximum yield based on guidelines. • Deliver outstanding customer experience on every visit. • Minimise in-store costs (e.g., waste, utilities). Customer Service • Promote sales through a service culture. • Build two-way relationships with regular customers. • Gather feedback via surveys, focus groups, and events. • Promote thank-you cards and loyalty cards. • Enforce a consistent “meet and greet” policy. • Encourage regular self-assessment. • Use Vincent’s retail checklist to assess atmosphere, displays, and after-sales service. • Maintain shop cleanliness and order. • Manage customer complaints. • Investigate and attempt resolution where possible. • Refer unresolved complaints to the Regional Retail Manager. Team Satisfaction • Foster a positive work environment. • Ensure all staff and volunteers are free from intimidation, harassment, or discrimination. • Provide work aligned with individuals' skills and motivations. Compliance • Cash handling and reporting. • Complete the Cash Reporting Sheet daily. • Policy adherence. • Follow all SVP and Retail policies and procedures (provided in the shop’s folder). • Raise compliance concerns to the Regional Retail Manager. • Health and safety compliance. • Promote and ensure adherence to health and safety best practices and legislation. • Cash and stock control. • Address non-compliance through agreed action plans. • Report non-compliance immediately to the Regional Manager. • Operational risk reassessment. • Reevaluate risks in response to economic, legal, or procedural changes. • Collaborate with management or relevant departments to address issues. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. • Influencing others not under direct authority. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training or meetings at another location. As much notice as is reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break, within one week. The Society is committed to the Right to Disconnect Code of Practice, which applies to all employees regardless of where they work (office, service, home, or other remote locations) or their working pattern (core, shift, or flexible hours). Education, Experience, Knowledge and Skills Required Qualifications • Job holder should ideally be educated to Leaving Certificate standard. Experience • At least 2 years’ retail experience, ideally some of which has been gained in the community or voluntary sector. Knowledge • Knowledge of the Society and its mission and values. • Commercial awareness. Skills • Experience of working in a customer-facing environment; motivated, with excellent customer care skills, confident communication, and a passion for helping people. • Excellent organisational skills. • A positive outlook with resilience and persistence in the face of barriers and setbacks. • Ability to display empathy, patience, and a well-developed sense of humour. • A keen eye for visual merchandising and display. • Self-motivated with pride and satisfaction in own work. • Outgoing and energetic; able to work independently and as part of a wider team. • Excellent numerical skills. • Willingness to work flexibly and provide cover for the Shop Manager when required. Personal Attributes • Honest and trustworthy. • Respectful. • Flexible.
Treasurer Support Officer
Principal Accountabilities The role holder will be responsible for: Remote Support for Conference Treasurers • Support Conference Treasurers in their day-to-day use of the Online Treasurer Book. • Provide assistance via email, telephone, and other remote support tools as required. • Address queries relating to accounting, governance, policies and procedures, and technology issues. • Escalate matters to stakeholders or other members of the organisation when necessary for advice or action. Face-to-Face Support • Provide drop-in clinics for Conferences at selected regional locations on predetermined dates. • Deliver periodic refresher training sessions for Conferences across the Region. • Be available to assist members visiting the office in person. Training for New Treasurers • Provide induction training for new Treasurers taking on Treasurer duties and record delivery of same. • Deliver training to Conferences transitioning from manual to the computerised financial system. • Facilitate group training sessions where possible for efficiency and peer learning. • Manage and maintain the Region’s training equipment and materials. Support to Area Presidents and Treasurers • Build and maintain strong working relationships with Area Presidents and Treasurers. • Collaborate with Areas to ensure timely and accurate data entry into the Online Treasurer Book. • Provide regular and proactive updates and information to Area Treasurers. Reporting and Communication • Prepare and deliver regular reports to stakeholders on system usage and emerging trends. • Share training schedules, updates, and helpful tips with members throughout the year. • Provide monthly, quarterly, and annual information to the Region and Areas as required. Data Quality Assurance • Monitor and review financial data to ensure accuracy and consistency throughout the year. • Use system-generated reports to identify and address data issues or training needs. • Liaise with Conferences to resolve discrepancies and improve overall data quality. Procedural Change Management • Communicate and guide Treasurers through any changes or updates to financial procedures. • Identify gaps or inconsistencies in procedures at Conference level and escalate them to appropriate stakeholders. • Report back to Conferences on actions taken or procedural updates. System Improvements • Collaborate with Online Treasurer Support personnel nationwide to identify system improvements. • Test new features or updates and provide feedback to improve functionality. • Work collectively to develop solutions for potential system issues. Annual Returns Process • Support Conference Treasurers in completing and submitting their Annual Financial Returns. • Review and ensure the quality and accuracy of Annual Returns during the main reporting period (December to April). • Liaise with Conferences and auditors to address queries and provide guidance. • Work with volunteers assisting in the Annual Returns process. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Ensuring confidentiality at all times. • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break, within one week. Education, Experience, Knowledge and Skills Required Qualifications • Qualification ideally in accounts, bookkeeping, or a relevant field (essential). Experience • Experience in office administration. • Experience in delivering and supporting training. • Bookkeeping or accounting experience. • Proficiency in IT systems (Outlook, Excel, Word, PowerPoint, database administration, etc.) required. • Experience in the charity sector advantageous. • Experience of providing training to system end-users (essential). • Experience using financial systems advantageous. • Experience in a customer support role (both face-to-face and via email/telephone) (essential). Knowledge and Skills • Knowledge of one or more finance systems advantageous. • Understanding of the Charity Act desirable. • Knowledge and appreciation of the Society, its ethos, mission, and values. • Strong administration skills. • Strong IT skills. • Ability to work on own initiative. • Ability to work as part of a team (essential). • Excellent numerical skills. • Excellent problem-solving skills. • Excellent organisational skills. • Excellent communication skills (written, verbal, and listening), with the ability to communicate across all levels of the organisation and with stakeholders. • Excellent interpersonal skills with the ability to establish and maintain strong working relationships across different functions and locations. Personal Attributes • Honest and trustworthy. • Respectful. • Flexible. • Demonstrates sound work ethics. • Maintains confidentiality.
Supervisor
Working Pattern: 20 hours per week Hourly Rate: £13.70 per hour Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived. What you'll do:
