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Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
Water & Wastewater Admin Support
Role Description The key purpose of the role is to manage the office(s) of Senior Management within the Water Production Line and Wastewater Production Line. This involves providing administrative support to the Business Units as well as ensuring that the above offices are run in a customer friendly, efficient and effective manner. This would also involve establishing a two-way channel of communication between the Senior Mgt. Teams and their Functional staff across Northern Ireland Water, direct liaison with CEO Office and other Directorates as required, as well as Department for Infrastructure, Utility Regulator, other Government Bodies, public representatives, and members of the public. Role Responsibilities The role will include the following activities: • Managing the Senior Mgt. Team of Water and WWPL office including internal/external mail; improving work processes and systems within the office; and working on own initiative to plan and organise the work of the office. • Management and coordination of the Senior Leadership Team of Water and WWPL diary. • Organise meetings and workshops, prepare and distribute material and accurately capture and document output. • Receiving, prioritising, track and process paper correspondence and electronic communication for the Senior leadership team and follow up action. • Answering and vetting incoming telephone calls/emails and briefing the Senior leaders on correspondence and calls received which have been allocated for progress. • To act as a liaison between the Heads of Function and business directors including the assignment of tasks on behalf of the Senior leaders and co-ordination of responses. • Preparation, co-ordination and tracking of briefing material and draft responses on a wide range of issues for the Senor Leadership Team. • Co-ordination of papers for Board and Management Board meetings including production of agenda, preparation of Board papers, production of minutes of meetings and follow up actions. • Attend with the Senior Leaders as appropriate and provide a secretarial service at internal and external meetings. • Purchase order requisition creation and receipting for selected Functional needs • Support the Westland House Heads of Function and wider Customer & Operations team in general administration activities. • Availability to support during a major incident on the Silver Command Incident team including out of normal working hours/holidays/weekends etc. Budget and People Management Responsibilities • There are no direct Line Management responsibilities • Tracking, ordering and recording hospitality and gift forms, Stationery Orders and other financial activities as required. • Making cost effective travel and accommodation arrangements for the Senior Leaders in Water and Wastewater. **Please note that this is not an exhaustive list of duties and the post holder will be required to carry out other duties as required** Entry Requirements Applicants MUST be able to demonstrate in their application and where necessary at interview: ESSENTIAL CRITERIA 1. A minimum of 5 GCSE’s or equivalent, at grade C or above (to include Maths and English). 2. A minimum of three years’ business administration experience or experience in a similar role providing senior secretarial services at Senior Manager/Director level. 3. A high level of competence in the use of current IT packages, in particular Outlook/Microsoft Word/PowerPoint and Excel. DESIRABLE CRITERIA: 1. Recognised Executive Secretarial qualification such as Executive and/or Private Secretaries Diploma. 2. Third level or degree qualification Competencies The candidate should demonstrate the following competencies in the candidate response and interview process through examples and outcomes: Organising and Planning • Ability to effectively plan, prioritise and manage own workload making the best use of time and resources. Maintain a focus on detail and accuracy and produce work of a high quality. • Ability to plan and manage workload in a constantly changing environment and to resolve conflicting priorities. • Ability to think and act on own initiative. Interpersonal Skills • Proven ability to manage multiple internal and external stakeholder relationships at all levels. • Problem Solving and Decision Making. • Ability to analyse a range of information, consult effectively with others and draw sound conclusions based on the information available. • Proven ability to manage projects to agreed timelines, using resources proficiently. • An ability to anticipate problems and provide workable solutions. Communication • Ability to communicate effectively and efficiently with stakeholders and colleagues at all levels in a confident, clear and succinct manner. People • A high level of motivation and drive and be capable of working largely on his/her own initiative as part of a wider team. • Ability to build effective relationships at all levels both within and across other functions and directorates as well as with external contractors. • Ability to develop and motivate self and team in line with objectives. What is on Offer Salary This Band 6b role offers a competitive remuneration package with a salary scale of £29,863 - £36,499 per annum. The starting salary will normally be at the first point of the scale. Salaries are reviewed annually effective 1st April. Location Westland House, 40 Old Westland Road, Belfast, BT14 6TE. Benefits Not only will you be working for one of Northern Ireland’s top companies, you will also receive a number of company benefits to include: • Generous annual leave and public holidays • Flexible working and family friendly policies • Hybrid working (available after 3 months following onboarding and training) • Occupational sick pay • Employee assistance programmes • Cycle to work scheme • Volunteering support Pension As well as a competitive remuneration package, NI Water offers an excellent DB pension scheme with a current employer contribution of 26.2%. Annual Leave 25 days increasing to 30 days after 10 years’ service in addition to 12 public and privilege holidays. Health & Wellbeing Programmes NI Water offers a multi award winning Health and Wellbeing programme offering a range of benefits and initiatives to support physical, mental, financial and social health including: • Seasonal health campaigns • Wellbeing Roadshows twice a year across all hubs, including free vaccinations and health checks. • A range of social networks and support forums
Stores Operative
To provide a customer focused, professional and efficient administrative support service to all NIW Stores & MIP Customers. The role is important in ensuring that an efficient administrative function is maintained in line with the Customer & Operation Business Plan and developed in line with evolving NIW Stores/Stock strategy. The role involves working as part of a Stores Team and will include stock handling, stock checking (Materials and Fuel), documentation completion (manual and computer based) and transportation of materials to/from nominated sites across N.I. MIP Readiness checks on Plant and Equipment including Run Tests, Fluid level checks on Mobile Plant including, Forklifts, Engine driven Generators and Pumps, Lighting checks on Mobile plant Role Responsibilities Stock Handling • Issue and receive Operational and Strategic Stock/Materials: - Issuing customer orders - Receiving stock from suppliers - Stock replenishment and picking • Manage other stock movements (e.g., returning stock to suppliers) • Operate material handling equipment: - Fork trucks (counterbalance and Moffett mounted) - Telescopic handlers • Drive courier vans or HGV lorries to transport materials to/from: - External sites - Operational hubs - Strategic stock locations within Northern Ireland (as per Stores Operational schedule and Major Incident needs) • Handle chemicals and materials in compliance with ADR regulations • Issue and dispose of bottled water as required; record stock levels • Wash and disinfect bowsers, cubes, and tankers in readiness for Major Incident Plan (MIP) Stock Checking and Standards • Prepare and complete all relevant stores documentation to procedural and auditable standards • Verify documentation for proper authorizations and accurate coding • Participate in stock checking processes: - Weekly stock takes - End-of-financial-year stock take Major Incident Equipment (MIP) • Conduct routine operational checks on MIP plant and equipment to ensure emergency readiness: - Generators, pumps, bowsers, curtain-side trailers, tankers, etc. • Identify and report equipment failures; perform routine maintenance: - Run checks, lights, brakes, fueling, oiling, greasing, jump-starting, tyre pressure checks • Record results in central spreadsheets for business-wide visibility of MIP equipment availability Operating Standards • Contribute to store layout planning, space utilization, and presentation • Perform general cleaning duties within and around store facilities • Comply with all Health & Safety requirements and complete necessary training • Participate in MIP incidents when called upon Communications • Maintain effective communication and working relationships with: - Stores colleagues - M&E and other directorate colleagues - Customers and suppliers • Maintain regular dialogue with field staff regarding stock receipt and provision • Provide professional customer service via telephone, email, or in person Other Information • A full, current driving licence or access to a form of transport to enable the candidate to fulfil their responsibilities. • A requirement to participate in an out of hour’s on-call rota as well as a requirement to work overtime; including weekends and public and privilege holiday. • Medically fit to undertake relevant training e.g. working in confined spaces. (Please note that due to Health & Safety regulations there is a maximum weight limit of 120kgs for confined space work, excluding equipment); **Please note that this is not an exhaustive list of duties and the post holder will be required to carry out other duties as required** Entry Requirements Applicants MUST be able to demonstrate in their application and where necessary at interview: ESSENTIAL CRITERIA 1. A minimum of 2 years’ experience in a warehousing/stock control environment; 2. Basic experience in the use of IT systems e.g. Microsoft Outlook, Internet Explorer,working with Stock Inventory databases or spreadsheets; 3. A minimum of HGV Class 2 license (rigid category C vehicle up to 32 tonnes) with relevant CPC. 4. Potential employees must have a permanent residence within 25 miles travelling distance by public road to Ballykeel, 188 Larne Road, BALLYMENA, Co Antrim, BT42 3HA as measured by RAC Route Planner from full postcode to full postcode via the ‘shortest route’ selection on the website. This is to enable NI Water to meet the its key customer service requirements and deliver effective services to customers, particularly in respect of the need to respond promptly to out of hours emergencies. DESIRABLE CRITERIA 1. Have a valid counter balance Fork truck license or willingness to complete as required 2. A basic Mechanical and Electrical understanding and ability to carry out Maintenance tasks on Mobile Plant including Generators, Pumps, Trailers etc. 3. Experience of the use of hand held stock control scanning equipment Salary £28,084.15 per annum* *This payment is made up of a consolidated value of £23,271.60 and a non-consolidated value of £4,812.60 per annum. Salaries are reviewed annually effective 1st April. Location Ballykeel Depot, 188 Larne Road, Ballymena, BT42 3HA Benefits Not only will you be working for one of Northern Ireland’s top companies, you will also receive a number of company benefits to include: • Generous annual leave and public holidays • Flexible working and family friendly policies • Occupational sick pay • Employee assistance programmes • Cycle to work scheme • Volunteering support Pension As well as a competitive remuneration package, NI Water offers an excellent DB pension scheme with a current employer contribution of 26.2%. Annual Leave 24.5 days increasing to 26.5 days after 5 years’ service in addition to up public and privilege holidays. Health & Wellbeing Programmes NI Water offers a multi award winning Health and Wellbeing programme offering a range of benefits and initiatives to support physical, mental, financial and social health including: • Seasonal health campaigns • Wellbeing Roadshows twice a year across all hubs, including free vaccinations and health checks. • A range of social networks and support forums
Advertising Executive
Job Purpose: To maximise and grow advertising revenue at Belfast International Airport through managing and growing the advertising customer base, and developing the estate to create new and exciting propositions for advertisers. Effectively manage installations and campaigns. Deliver the advertising budget and identify growth and innovation opportunities to create a credible advantage for Belfast International Airport. Work within the commercial department and contribute to the delivery of the team and airport’s overall business objectives. Main Tasks & Responsibilities 1. Manage advertising sales to maximise advertising take-up and revenue, using both direct and agency relationships to generate demand and use of advertising sites across the airport estate. 2. Manage relationships with existing customers, agencies and others. Develop new relationships with potential advertisers at the airport to grow the customer base. Maintain a database of contacts for advertising at the airport and create a pipeline for potential future opportunities. 3. Manage advertising installations and maintain records of current and planned advertising to make sure as many sites as possible are occupied by paying customers. Develop and provide regular reports to Senior Management on current and future advertising revenue, commissions, income etc. 4. Manage the advertising rate card and develop deals and commissions with agencies and customers to maximise both sales and revenue. 5. Liaise with finance to ensure all advertising sales are correctly invoiced and that anticipated revenue is received. 6. Undertake a regular strategic review of the advertising estate and propose to the commercial manager / CCO potential new advertising locations and new advertising products, along with their business case. Once the final locations and products are approved, manage implementation of these. 7. Maintain awareness of the advertising industry landscape, changes and developments, innovations and other factories. Keep Senior Management informed of these, in the context of opportunities or threats to the airport’s advertising portfolio. 8. Understand and resolve any issues relating to the advertising function, estate or customers in a timely and effective manner. 9. Support the preparation of the department annual budget and review of costs/revenue throughout the year. 10. Liaise with and support the rest of the commercial team (and other departments as necessary), to deliver aviation / commercial marketing plans. 11. Contribute to brand identification and development. Ensure that produce/service matches brand positioning. 12. Ensure all advertising activity is in support of the company goals and objectives, both financially and in support of the brand. 13. Carry out analysis of consumer data to identify key behaviours and segmentation. Present findings and make recommendations to senior management. 14. Support the commercial team to deliver its’ overall objectives 15. Participate in special projects and carry out any other reasonable duties within the capability of the post-holder. 16. Ensure that all Statutory and Company regulations regarding health and safety, fire and security are followed to protect airport users, staff members and the business interests of the Company. 17. Respond/assist to any emergency appropriately, and participate in any Emergency Exercise, as detailed in the Emergency Orders within the aerodrome manual. 18. Uphold the company’s information security policies and procedures, ensuring the confidentiality, integrity, and availability of company data. Any intellectual property created in the course of employment shall remain the property of the company. 19. Understand the company vision and pro-actively engage in its values: Integrity, Inclusiveness, Leadership, Teamwork, Safety & Security, Communication and Positivity, through the Performance and Development Programme. The above duties are not exhaustive and the Company may require you from time to time to do any reasonable tasks with your capacity. 1. Physical • Well presented • Confident manner • General good health including good attendance record; • Successfully pass company pre-employment medical including alcohol and drugs screening and an eyesight examination • Ability to work flexible hours to facilitate any out of hours activity as and when required 2. Education & Training • Minimum of 2 GCSE’s (grade C or above) in English and Maths, or equivalent • Full current driving licence & own transport 3. Experience • Minimum 2 years’ experience working in advertising sales or media account management • Demonstrable success in building and maintaining relationships with advertising agencies and clients • Experience managing a client portfolio to deliver targets • Contract and account management • Experience preparing campaign performance reports and ROI analysis • Software packages such as MS Word, Outlook & Excel 4. Knowledge • Strong working knowledge of the advertising, media buying, and agency landscape 5. Behaviours/Competencies Have the ability to: • Problem solve • Plan & maintain direction • Ability to work together – with team/others departments/ customers, etc • Be customer focused • Communicate effectively • Effective time management • Decision making ability & judgement of when to seek senior direction • Analytical skills • Understand and be aware of aviation safety and security policies • Understand and be aware of the company’s commercial & strategic objectives • Engage with others and have a belief in people 6. Special Circumstances • Able to satisfy right to work checks and security checks, renewable on a regular basis, against records of the police and security agencies in accordance with current policy
Service Delivery & Contracts Coordinator
Elmwood Protection Services (part of the H&J Martin Group within the Lagan Specialist Contracting Group) is now recruiting a Service Delivery & Contracts Coordinator. Company: Elmwood Protection Services Job Type: Full Time, Permanent Location: Belfast Our Business Elmwood Protection Services is a leading provider of comprehensive fire, security and access solutions. Respected and led by industry experts we offer a full range of services across fire protection, security systems, doors, and gates. Our commitment to excellence in service provision ensures that we deliver first-class service to our clients. We serve a diverse range of sectors including commercial, industrial, hospitality, private, public, and residential customers across the UK. Our reputation for delivering tailored solutions and first-class service has made us a trusted name in the industry. Role Overview We are seeking a proactive and detail-oriented Service Delivery & Contracts Coordinator to support the operational and contractual delivery of our services. This key role is responsible for managing all departmental administration, monitoring performance data, and ensuring accurate reporting across internal systems and client platforms. Working closely with the business’s management, you will assist in the coordination of service contracts, track engineer documentation, and support client communications. You’ll take ownership of administrative processes, contribute to compliance and performance monitoring, and play a vital role in ensuring the smooth and efficient running of the department. Please see attached document for full job advert. The closing date for completed applications is Wednesday 23rd July 2025 at 12 noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
Logistics Coordinator
Randox Testing Services are the market leader in the provision of drug and alcohol testing services, working to ensure safety and wellbeing in the workplace. Due to the increased recognition of the importance of drug and alcohol testing in the workplace and Randox Testing Services continued success, we are seeking to expand our toxicology laboratory team with the addition of highly motivated and ambitious individuals. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Logistics Coordinator within our Testing Services team. What do the Testing Services team do? Randox Testing Services are specialists in the drug and alcohol testing industry. Working to strict procedures governed by our ISO17025 accreditation, the team at Randox Testing Services work closely with customers, health and safety and human resources departments to maintain the health and wellbeing of their employees and the wider public they work with. By preventing the misuse of controlled substances and alcohol, and by identifying those who require assistance with dependency issues, Randox Testing Service provide a critical service protecting all safety critical industries. Location : 34 Diamond Road, Crumlin, BT29 4QX. Contract Offered : Full-time, Permanent Working Hours / Shifts : 40 hours per week, Monday to Friday from 08.40 to 17.20. With additional on call requirements, including evenings and weekends. What does this role involve? This role is responsible for the day to day operations within the logistics team, ensuring that all orders are placed and received on time. This is a varied role that will include the below duties: • The preparation and placing of supplier orders. • Ensuring that all incoming goods are delivered on time. • Assist with general telephone and email queries. • Cross checking of supplier invoices against orders placed. • Liaising with the lab staff for the quality control check on supplied goods. • The maintenance of accurate purchasing records. • The sourcing of potential new suppliers and liaising with the Randox supply chain team. • The maintenance of records for goods in, goods out and collector network supply. • Arranging customer pick up and deliveries, ensuring each shipping file contains the correct documents. • Match all courier tracking numbers against the relevant invoice. • Assist with general administrative duties within the operations department. • Participation in the on call rota to coordinate evening, weekend and holiday collection requests. Who can apply? Essential criteria: • GCSE in Maths and English, grade C or above. • Competent in the use of Microsoft packages including excel, outlook and word. • Excellent communication skills, written and verbal. • Ability to work as a team and on your own initiative. • Flexibility to work an on-call rota. Desirable: • Previous experience in an administration role. • Previous experience in a similar role. • Experience in the use of a purchasing database such as Sage. • Working knowledge of health and safety requirements.
Receptionist
Introduction Bryson Pathways through its Training & Employability work delivers Employment and Vocational Training programmes to young people and the unemployed. For over 30 years it has successfully managed anddelivered a wide range of qualifications, training and employment programmes. Job Purpose The Receptionist will be the first point of contact for all visitors, clients and staff handling both internal and external calls for the company, ensuring first class customer service. Principle Duties • To develop and demonstrate a thorough knowledge of the requirements of Bryson programmes • To meet and greet visitiors to the reception area • Ensure the reception area is welcoming and kept in order • To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high level of customer service • Answer, screen and redirect telephone enquiries • Provision of administrative support • To sort incoming and outgoing post and deliveries • Manage visitor sign ins and maintaining overall security at the front desk • To work as a member of a team and undertake such duties and responsibilities that are compatible with and supportive of Bryson aims and objectives • To comply with all Bryson policies and procedures (as applicable) • To maintain service user confidentiality and adhere to the Bryson Pathways Data Protection Policy Bryson Pathways is managed and operated by Bryson Energy. • To adhere to a Code of Practice relevant to Equal Opportunities and the promotion of social inclusion • To keep records and provide reports (verbally and in writing) to relevant stakeholders • To attend and complete training as required • To participate in the supervision and team meeting process • Bryson Pathways staff are expected to carry out their own administrative/IT work, including word processing, internet research, e-mail, maintenance of records, timesheets, expenses andanswering direct phone calls. Job Background: Bryson Pathways through its Training & Employability work delivers Employment and Vocational Training programmes to young people and the unemployed. For over 30 years it has successfully managed and delivered a wide range of qualifications, training and employment programmes. Job Purpose The Receptionist will be the first point of contact for all visitors, clients and staff handling both internal and external calls for the company, ensuring first class customer service. Duties • To develop and demonstrate a thorough knowledge of the requirements of Bryson programmes • To meet and greet visitors to the reception area • Ensure the reception area is welcoming and kept in order • To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high level of customer service • Answer, screen and redirect telephone enquiries • Provision of administrative support • To sort incoming and outgoing post and deliveries Essential Criteria: • Educated to GCSE level and hold Grade C or above (or equivalent) English and Maths • A minimum of one-year previous experience in a similar role. • IT Proficient with use of Microsoft Office (Word, Excel, and Outlook) or similar applications Desirable Criteria: • Hold a Level 2 ICT or Business Admin qualification
Roofer
H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting a Roofer. Company: H&J Martin Limited Job Type: Full Time, Permanent Location: Belfast Our Business H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued. Role Overview The candidate will work as part of the Mobile Maintenance Team responding to client call outs throughout Northern Ireland. They will be responsible for undertaking various planned maintenance, reactive tasks and projects providing excellent services to our high-profile customers. Please see attached document for full job advert. The closing date for completed applications is Wednesday 23rd July 2025 at 12noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
Care Worker, Days, Copelands Home
Copelands Care Home - Care Worker Days Location: Copelands, 97 Donaghadee Road, Millisle, BT22 2BZ Salary: £23,164.128 per annum based onb 36 hours per week Contract: Permanent Work hours: 12 hour shifts over a 7 day rota - 36 hours OR 24 hours per week. Casual roles also available Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Copelands is Belfast Central Mission’s flagship project, providing market leading care for Northern Ireland. It encompasses everything needed to create a genuine home from home where residents can enjoy a fulfilling life. Copelands comprises of six households, each with 10 residents. Each household has its own front door, kitchen and living area as well as access to a communal outdoor area. The home has been designed with the differing cognitive, social, and physical abilities of the residents in mind. Your new role You will work as part of a multidisciplinary team to provide the high quality care to our residents. Using a person-centered approach you will support a wide variety of residents with all aspects of their day to day living, including social and physical activities, personal care, mobility, and mealtimes. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
