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Sort by: relevance | datePersonal Assistants (Health Care Assistants) in various towns in Donegal
Personal Assistants within the areas of Donegal Town, Cresslough, Letterkenny, and Carrigart. Working to the agenda of the 'Leader', a Personal Assistant undertakes a variety of tasks under the direction of the Leader, ranging from personal care, educational, workplace, family & social supports to household assistance. Hourly rate is €16.69 increasing with length of service with over time rates and travel allowances where applicable. Annual free medical health check and counselling services. Flexible hours. Long service awards and many free events throughout the year. Applicants should have or working towards QQI modules in Care Skills and Care of the Older Person (or working towards these). Full, clean driving licence and must undergo a Garda Vetting Application.
Deputy Principal
Applications are invited from suitably qualified persons for the following position: Deputy Principal Coolock Community College Permanent with effect from 1st September 2026 Ref: DPCCC26 The overall responsibility of the Deputy Principal is to assist the Principal in the management of the school. The post currently attracts a Responsibility Allowance of Category XII (12) (subject to verification) per annum. Terms and conditions of employment: As per the Department of Education directives. A minimum of five years wholetime teaching experience is essential for the above post Proposed Timeframe: Shortlisting will commence week beginning: 2 nd March 2026 Interviews will take place week commencing: 9th March 2026 *All dates are subject to change and are for guidance only Salary: In accordance with the relevant Department of Education Class III Salary Scales and appropriate qualification allowances. The maximum number of teaching hours per week that may be assigned to the Deputy Principal will be in accordance with DEY Circular Letters. Qualifications Academic: The person appointed must have the necessary academic qualifications for permanent appointment to a teaching post under an Education and Training Board i.e. a University degree or equivalent. Teaching Experience: Not less than five years wholetime teaching experience. In this context, wholetime teaching service may be taken to be permanent wholetime, temporary wholetime and EPT/PRT wholetime service where the full 22 hours are worked weekly for the full school year. Declaration: Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement, including schemes not specifically mentioned above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Referees: Candidates must supply details of two referees on their application form, please note that these referees should have knowledge of you and your work to whom professional reference can be made. One of which should be your current or most recent employer. Referees may be contacted pre or post interview directly by City of Dublin ETB at its convenience and without further notice to candidates. Notes: • Applicants must create a profile in order to apply for positions via our online system, which can be done through the link below. • Creating a profile is NOT applying for a position. • After a profile is created only then can positions be applied for. The system will generate an email advising that a position has been applied for, and will provide the reference number. If you do not receive this confirmation you have not applied for the position. • Please note that it is the responsibility of the applicant to ensure that all applications are received on time. Any technical difficulties encountered by the sender when forwarding applications are not the responsibility of City of Dublin ETB. Therefore, candidates are strongly advised to submit applications well before the 12 Noon deadline on the specified closing date. • Your application will be assessed on the information you submit. Please ensure all sections are completed fully and accurately, giving clear evidence of qualifications, skills and experience. Incomplete applications may not be considered. • All enquiries regarding your application should be made to applications@cdetb.ie. You must use the post reference in the subject line of the email. • Providing incorrect information or deliberately concealing any relevant facts may result in disqualification from the selection process or, where discovery is made after appointment, in summary dismissal. • Selection will be by the way of a competitive interview which will focus on the key skills and duties of the role and the competencies associated with roles at this level. • Any travel or other expenses incurred by candidates whilst undertaking or attending any elements of the selection process will not be refunded by City of Dublin ETB. Latest date for receipt of completed online applications is: 12 noon on Monday 2 nd March 2026 Late applications will not be accepted. Shortlisting may take place. Canvassing will disqualify. City of Dublin Education and Training Board is an equal opportunities employer Please see Information Guide for further details.
Assistant to Head Bar Person – Rathsallagh House, Co. Wicklow
Rathsallagh House, a prestigious country house venue in Co. Wicklow, is currently seeking an experienced and motivated Assistant to our Head Bar Person to join our friendly and vibrant team. This role is ideal for someone who may currently live near Dublin but is looking to escape the daily commute and enjoy working in a beautiful countryside setting. Working at Rathsallagh is both rewarding and enjoyable, as you will be part of a young, dynamic team delivering exceptional service at weddings and events , where tips can often be generous. Previous experience in bar work or as a waiter/waitress is a strong advantage, along with a positive attitude and excellent customer service skills. This position offers a 39-hour per week contract , with the flexibility to work those hours over 3 or 4 days , plus the opportunity to take on additional hours if desired. A generous salary is offered, with excellent potential to earn more through extra shifts. Applicants must be willing to work flexible hours, including weekends , and mus t be legally entitled to work in Ireland / the EU .
Grade V Staff Officer (Confined Competition)
Applications are invited from suitably qualified persons for the following position: Confined Competition: Education and Training Sector Candidate Pool Grade V – Staff Officer Initial Assignment: HR-Payroll Department – Employee Services (Permanent Position) Ref: G5HRES26 Please see Information Guide for further details.
Design Technician
We are a leading lighting consultancy practice, based outside Gorey. We specialise in the design of lighting and associated infrastructure. We want to recruit a design technician. While knowledge of lighting technology would be welcome, it is not essential as appropriate training will be provided. After training, the successful applicant will assist in the design process. This role will suit a person with experience in an engineering or other technical field. The candidate will be educated to at least NFQ level 6 in a related technical discipline. This is a Part Time Permanent Position Part-time 3 days per week, permanent position We are an equal opportunities employer.
Instructor: Carpentry & Joinery (Permanent)
Applications are invited from suitably qualified persons for the following position: Instructor Post: Carpentry & Joinery City of Dublin FET College Finglas, Jamestown Road, Northwest Campus (Permanent Position) Ref: IFCJ26 Hours of Work 35 hour working week (full-time post), finishing at 1.00 pm on Fridays. Location of Position The position will be based initially in City of Dublin FET College Finglas, Jamestown Road, Northwest Campus, Jamestown Road, Finglas, Dublin 11, D11 KW18. Function of Position The successful candidate will impart practical skills and relevant theoretical knowledge to instruct learners in Phase 2 Carpentry & Joinery Apprenticeship Essential Requirements Recognised craft qualification on the NFQ / EQF framework in the relevant trade OR QQI Level 6 Advanced Certificate . Craft in Carpentry & Joinery • Acquired an appropriate level of post qualification experience in the relevant trade OR 3 years post Apprenticeship experience • Have knowledge and understanding of current health & safety legislation within the industry. • Communicate ideas graphically through technical drawing and use a range of mathematical skills and tools in a variety of engineering sectors. Desirable Requirements • Previous training, instructing or teaching experience is desirable. • Applicants should: o hold or be willing to attend a preparatory training programme to acquire a training qualification. This will be provided to successful candidates as part of the onboarding process. o Be enthusiastic about apprenticeship with strong communication skills and the ability to engage with apprentices. o Have experience of mentoring / assessing apprentices on-the-job would be a distinct advantage however ongoing mentoring will be provided by experienced Instructors on-site. Key Duties and Responsibilities The main duties and responsibilities listed below are not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time and to contribute to the development of the post while in office: • Instruct the trainees in all aspects of domestic and industrial Carpentry and Joinery work • Communicate ideas graphically through technical drawing and use a range of mathematical skills and tools in a variety of engineering sectors. • Prepare lesson plans, course notes, presentational material and handouts as appropriate. • Schedule, conduct, correct and mark assessment/tests in accordance with the relevant assessment programmes and carry out associated administrative tasks. • Provide appropriate additional instruction and schedule, conduct, correct and mark repeat assessments in accordance with the prescribed referral procedures. • Maintain prescribed course records. • Supervise participants and ensure that correct methods, quality standards and safety procedures are observed. • Supervise participants in respect of their timekeeping, attendance, behaviour and general application of the participants of the course. • Ensure adequate security of tools, equipment, machines and materials located in the training area. • Ensure that equipment and machines are maintained in accordance with the manufacturers recommended maintenance schedule. • Plan and ensure the timely delivery of all course material and non-capital tools and equipment. • Raise requests for the purchase and supply of course material and noncapital tools and equipment. • Ensure that course materials are used in an economical and cost-effective manner. • Use new technology as appropriate, to assist in delivering and administering training. • Undertake such other duties as may be assigned from time to time, including delivery of training on other courses as appropriate. Please see Information Guide for further details.
Chef De Partie
Killarney Golden Dragon Ltd. at Tralee Road, Killarney, Co. Kerry requires ( 1 ) Chef de partie. Requirements: Assisting the head chef in preparing & cooking Asian food. To work as part of the kitchen team. Minimum 2 years of working experience. Working hours: 39 hours per week Salary: €34,000 per annum AD PUBLISHED: FROM 26TH JANUARY 2026 TO 23RD FEBRUARY 2026
Management Systems Technical Lead
Grade and SalaryD €61,531 - €92,296 Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Organisational Risk and Resilience Team is responsible for developing and implementing Uisce Éireann’s Organisational Risk Management, Policy and Framework and assisting the business in ensuring that appropriate risk management processes are in place to identify, measure, monitor and report their risk profile. The function ensures that an appropriate resilience (Crisis Management and Business Continuity) policy and framework designed, implemented and is operated across the organisation to minimise the impact of a business continuity or crisis management events. The function will also support the development of the UÉ management systems model in line with ISO standards and including the provision of its core support processes (CAPA/Doc Control) Reporting directly to Management Systems Technical Manager, the Management Systems Technical Lead will be responsible for delivering key components of the Uisce Éireann Integrated Management System ensuring all Uisce Éireann based ISO systems and approaches are integrated and work in a seamless manner. The Management Systems Lead will also be responsible for managing and delivery of support processes (including : Audit, CAPA & Legal Evaluation) and also providing expertise to the wider business on management system design and implementation Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Wastewater Operator (Network & Treatment)
Grade and Salary G, €30,917 - €46,375 The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Wastewater Operations team is responsible for the regional delivery of wastewater operational services through the operation, inspection, maintenance & repair of the treatment and network assets. The Wastewater Network Operator has a remit over a geographical area and is responsible for supporting the operation of the water and wastewater network in order to deliver consistent customer service and carry out routine maintenance activities on the network asset base. The Wastewater Network Operator will be a key interface with the customer and will resolve issues first time where possible. The Wastewater Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. Out of hours working will be required and appropriate overtime and standby rates will apply. We are currently recruiting for Operators in Kildare in the East Region to fill current vacancies and are also looking to add to a panel for future vacancies. Applications will be considered for vacancies that arise in the next 12 months and all applications will be considered for both roles above. Full job descriptions are provided below. Please note that there will be a requirement to be located within a reasonable distance from the assigned work area/asset in order to be able to respond to out of hours requirements in a timely manner. This is advertisement will remain open until further notice. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Wastewater O&M Management area is responsible for the national delivery of wastewater operational services through the operation, inspection, maintenance and repair of the wastewater network and treatment assets. Reporting to the Wastewater Network Operations Team Lead, the Wastewater Network Operator has a remit over a geographical area and is responsible for supporting the operation of the wastewater network in order to deliver consistent customer service and carry out routine maintenance activities on the network asset base. The Wastewater Network Operator will be a key interface with the customer and will resolve issues first time where possible. Main Duties and Responsibilities: • Support the operation of the wastewater network in order to deliver consistent customer service and carry out routine maintenance activities on the network assets. Network activities will include assisting with sewer surveys as required; identifying location of heavy infiltration or storm water from road gullies, performing investigations and identifying interventions required on the network, clearing blockages and responding to alarms as required. • Regularly check the chemical dosing measures at pumping stations and other odour control activities and support Wastewater Compliance and Sampling teams in operational sampling activity including new mains, burst repairs and failures and report on results of the analysis as required. • Inform the customer about issues and resolutions, investigate and follow up on escalated customer complaints/local representative in order to support the delivery of a consistent customer service and manage the risk associated with public health and compliance. • Support Customer teams including Key Account Managers and Customer Service with any customer issues/queries or where works impact customer service delivery in the area. • Promptly record and accurately report relevant information in relation to the operation of water network using the technology systems provided including logging investigations and raising requests for follow on work orders and updating H&S records and inventory management where required. • Adhere to all health and safety procedures and perform risk assessments (Safe System of Work Plan), use of PPE, and required duties under the Construction Regulations • Operate Uisce Éireann vehicles and machinery in a responsible manner in line with all relevant Uisce Éireann vehicle, health, safety and security policies, ensuring stock levels in vehicles are sufficient to perform work where required • May be required to responsibly operate a 3.5 tonne / 4.2 tonne vehicle General Duties and Responsibilities: • Collaboration with key internal stakeholders across the UÉ business. • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Other duties as required. Knowledge, Skills and Experience: • Junior Certification or equivalent work experience • Full, clean, class B driving licence. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points). • Experience/understanding of working within a strong health & safety culture • Previous labouring or construction experience is an advantage • Knowledge of the wastewater network, infrastructure and operations is an advantage • Sound knowledge and experience of all skills required for wastewater network infrastructure and operations preferred • A basic awareness or understanding of wastewater networks and knowledge of wastewater network processes is an advantage • Experience of using IT systems • We aim high - strong problem solving skills • We deliver for customers and communities - strong customer service skills • We keep each other safe - with full training and risk assessment, the role holder must have the ability to work in an environment that is sometimes uncomfortable or potentially hazardous such as: working with hazardous chemicals; sewage; confined spaces; lone working; remote working; deep water; animals; vermin; noise; hand and arm vibration, etc. This involves successful completion of occupational health assessment confirming suitability to work in such environments • Literacy skills • Experience working within Water Services and/or other Utilities an advantage The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Wastewater O&M Management area is responsible for the national delivery of wastewater operational services through the operation, inspection, maintenance and repair of the wastewater network and treatment assets. Reporting to the Wastewater Treatment Operations Team Lead, the Wastewater Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. Main Duties and Responsibilities: • Support the operation of the water and wastewater treatment processes, and carry out routine maintenance activities across a varied plant asset base • Operate and maintain assigned assets as required including controlling and adjusting assets, inspecting and monitoring assets, testing and calibrating equipment, maintaining assets, replenishing consumables etc. • Operate the water and wastewater network including operating secondary treatment points on the network to deliver a consistent customer service and carrying out routine maintenance activities • Conduct asset checks and inspections to ensure early identification and resolution of asset problems, raising work orders on Maximo where required. Use electronic equipment as assigned, such as handheld units, PCs, Lone Working App as required • Check, record and monitor all necessary quality parameters • Conduct daily indicative operational checks and analysis as required and reporting results through appropriate systems. • Respond to SCADA/telemetry alerts in accordance with standards and procedures. • Support the implementation of process optimisation recommendations to improve treatment performance or to deliver efficiencies. • Promptly record and accurately report relevant information in relation to water treatment using the technology systems provided. • Meter reading as required • Maintaining stocks of materials and chemicals ensuring reorder when necessary. • Support Customer Contact Centre with any customer issues/queries • Maintain onsite critical spare stocks, tools and equipment. • Ensure that all Mechanical, Electrical and Control Plant and Equipment is in good condition at all times and shall be responsible for its effective and efficient operation in accordance with all and any Technical Instruction and/ or Operating and Maintenance Manuals provided, and such further instructions as may be given by the Line Manager. • Take samples of the water/ wastewater, both before and after treatment, carry out all necessary laboratory analyses as set out in the relevant Technical Manuals and shall record all results obtained. • Supervise all maintenance and repair work carried and shall ensure that it is executed properly, efficiently and left in a completed and satisfactory condition. • General maintenance of all sewers, including rising mains, storm overflows, pump chambers, treatment plants and sites including all fencing, gates and buildings and ancillary facilities. • Be in attendance when new connections are being made if required. • Maintain interiors and exteriors of all treatment works, pumping stations, and other building in good repair and in a clean and tidy condition. In particular, all buildings shall be kept in a spotlessly clean condition on account of the nature and purpose of the Works. • Support in the operation of newly commissioned/upgraded assets as required including undertaking of relevant training. • Participate in out of hours and standby working as required. • Ensure compliance with work safety procedures and fully participate in any safety programme that may be implemented. Undertake duties in a safe manner and use such personal protective safety equipment or clothing on a daily basis as is suitable for the tasks • Perform duties under the Safety, Health and Welfare at Work Act, including; • Adhere to Construction Regulations including undertaking of duties assigned under the Regulations, as per Uisce Éireann policy • Identify hazards and conduct site risk assessments in advance of work activities • Apply safe work procedures and standard operating procedures • Undertake all assigned health and safety training, including Safe Pass and, where relevant, Certified Construction Skills • Use appropriate safety equipment and tools, including Personal Protective Equipment • Where necessary, seek guidance from Team Lead on the carrying out of site risk assessments • Maintain site welfare facilities • Control and record access to sites by other Uisce Éireann personnel and by external visitors and service providers • Co-operate at site level with other Uisce Éireann personnel and with other service providers • Record all site matters, including accidents, incidents and near misses • Complete any corrective actions for Operational area of responsibility • Provide support in updating the Construction Stage Safety & Health Plan • Provide relevant information for the Safety File • Update and Maintain the Safety File locally and send updates to Uisce Éireann’s ECM system. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Other duties as required. Knowledge, Skills and Experience: • Secondary level education or equivalent work experience • Experience of using IT systems and a strong working knowledge of Microsoft Office e.g. Word & Excel • We keep each other safe - experience and understanding of working within a strong health & safety culture • We deliver for customers and communities - Striving for quality and ensuring consistent high standards of work • Good basic knowledge of water and wastewater systems and practices is desirable • Strong problem-solving skills and drive to resolve issues promptly using initiative • Strong literacy skills • Full, clean and valid Irish category B driving licence is minimum requirement. Additional Driving License categories an advantage. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points). • We work better together - proven ability to create and develop good working relationships to facilitate the accomplishment of work goals, coupled with the ability to gain commitment from others • Certification in Water/Wastewater Treatment Plant Operations preferred • Water Services Training Group qualification preferred • Plumbing or Electrical skills or training desirable • Experience working within Water Industry and /or other Utilities preferred • Experience of working with automated control systems such as SCADA is desirable • Experience of working with control systems and the servicing and maintenance of instrumentation installed on plants to automatically monitor and control processes is desirable • With full training and risk assessment, the role holder must have the ability to work in environments that may attract vermin, be noisy and require use of ear defence, require you to manage and handle hazardous chemicals with all of the necessary protective equipment, enter confined spaces where trained to do so. Please note that there will be a requirement to be located within a reasonable distance from the assigned work area/base location in order to be able to respond to out of hours requirements in a timely manner. The closing date for receipt of applications for this vacancy is xxx. Please note that applications submitted after this closing date will not be accepted. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further. Uisce Éireann is an equal opportunities employer. We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Connections Coordinator
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Customer Operations develop, deliver, and support excellent customer service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customers relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Éireann customer strategy. Connections and Developer Services (CDS) are responsible for the customer engagement and stakeholder relationship management of all connections to the Uisce Éireann network. The CDS team manage the customer journey from development concept design, statutory planning process, pre-connection, technical design, site quality assurance, vesting of new asset and final connection and metering, including developing commercial/technical customer agreements, and managing customer funding in adherence to all technical standards, connection charging policy and governance requirements. CDS are responsible for delivering a highly effective customer service, including reviewing, and implementing solutions to meet changing customer needs. Collaboration with several key business partners is essential for the successful delivery of connections on behalf of the customer. Reporting to the Senior Design Engineer the Connections Coordinator will work closely with multiple stakeholders in the CDS team and acoss the Customer Operations function. Main Duties and Responsibilities: • Receive and carry out desktop assessments of Pre Connection Enquiries and Connection Applications along with attached supporting documentation. • Review planning application files referred to Uisce Éireann by Planning Authorities, to inform and develop UÉ planning observation reports. • Perform initial capacity checks and assess proposed developments for potential impacts on UÉ assets. • Escalate non-standard or significant cases to colleagues, including Regional Design Team/Diversions Team/Regional Planning Team, in accordance with work instructions. • Assess documentation, designs, etc, provided by applicants to ensure compliance with UÉ requirements, including Codes of Practice and Standard Details. • Complete cost estimates for non-standard connection works. • Investigate any potential future plans for the site that may influence the technical assessment. • Respond to related escalations and queries and liase with the relevant stakeholders to resolve. • Utilise and update Uisce Éireann IT systems and Work and Asset Management systems to manage works. General Duties and Responsibilities • Collaborate with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • A minimum of 2 years’ experience in the water, utilities or similar industries is desirable • Highly motivated individual, working to the highest professional standards and with proven ability to deliver results • Strong analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions • Track record of striving for quality and ensuring consistently high standards of work • Proven ability to work on own initiative and with others to promote the success in the performance of a team • Demonstrated flexibility with regard to working in a changing environment and the ability to adjust to new work structures, processes and requirements as necessary • Proactively identifying new areas of improvement and successfully challenging poor customer service delivery and partaking in initatives to resolve it • Proven track record in raising safety concerns and helping to find solutions CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
