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Overview of role: UPMC are recruiting an Access to Care Claims Submission Specialist on a 11 month fixed term contract. This position is based full-time in our UPMC Cleaboy Office, Waterford. The Access to Care Claims Submission Specialist will be part of an integrated team across our UPMC healthcare services. The Access to Care team is responsible for the efficient processing of administrative support services throughout our facilities. The successful candidate will be expected to operate with agility and diligence to ensure the success of the Access to Care team in the furtherance of our mission of bringing life changing medicine to all the patients and communities for whom we are privileged to serve. We are looking for a detail-oriented candidate with a minimum of 1 year administrative experience. The candidate will be a team-player who is adaptable, responsive and learning-minded in a fast paced environment. They will be organised in their approach and competent in the use of technology to facilitate a collaborative and effective way of working. Primary Duties and Responsibilities: The Claims Submission Specialist duties include but are not limited to: Action all private and public claims and process efficiently. Management of unbilled claims and working with our business partners to ensure accurate and timely submission of claims. Resolution of queries with both internal and external business partners Support the claims submission team with on-going projects Managing patient enquiries relating to claims submission Develop an understanding of private health insurance and insurance verification Ensure effective communication to all our stakeholders including patients and staff Provide wide-ranging administrative support to enable the smooth running of our services Qualifications & Experience: 12 months experience in a similar role Business/Secretarial Qualification Excellent working knowledge of Microsoft Office Experience of healthcare systems including iPims desirable Salary: €30,500.00 - €43,273.00 per annum based on a full-time permanent contract (39 hours per week) This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
Clerical Officer
Particulars of Office The appointment is permanent, part-time and pensionable. Salary Remuneration is in accordance with the salary scale approved by the Department of Health current scale. Superannuation The terms of the Voluntary Hospitals Superannuation Scheme and the Voluntary Hospitals Spouses and Children’s Scheme or the Single Public Service Pension Scheme will apply to the position. Superannuation contributions at the appropriate rate will be payable in accordance with the provisions of these schemes. Duties The Administrator will perform such duties as are outlined in the attached Job Description. Hours of Work The normal hours of work associated with the post are 17.5 hours per week, usually discharged between the hours of 8.00am and 8.00pm on a Monday to Saturday basis. The appointee may be required to attend at such other times as are required for the proper discharge of duties including attendance outside normal working hours. Probation The successful candidate will be appointed initially for a probationary period of 6 months. During the probationary period, progress or otherwise will be monitored and at the end of the period, the service will be: a) Certified as satisfactory and confirmed in writing. b) In certain circumstances this period may be extended and, in such case, you will be advised in writing of this and the duration of the extension. Retirement No age restrictions shall apply to a candidate except where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). In this case the candidate must be under 70 years of age on the 1st day of the month in which the latest date for receiving completed application forms for the office occurs. Continued employment is conditional upon capacity and conduct of the employee. Annual leave Annual leave and public holidays are granted in accordance with the provision of the Organisation of Working Time Act, 1997. Your annual leave entitlement will be advised to you by the Human Resources Department in your contract of employment. Annual leave may be based on a number of factors such as grade, years of service and whole-time equivalency. Sick Leave Payment of salary during illness will be in accordance with arrangements as approved from time to time by the Department of Health. Termination of office Employment may be terminated at any time by 8 weeks’ notice on either side except where circumstances are dictated by the Minimum Notice and Terms of Employment Act 1973/77. The Management’s right under this paragraph shall not be exercised save in circumstances where the Management is of the opinion that the holder of the office has failed to perform satisfactorily the duties of the post or has misconducted himself/herself in relation to the post or is otherwise unfit to hold the appointment. Garda Vetting Checks Arrangements have been introduced, on a national level, for the provision of Garda Vetting Checks in respect of candidates for employment in areas of the Health Service, where it is envisaged that potential employees would have substantial access to children or vulnerable adults in the course of their duties. Garda vetting is done for the protection of these groups, and the National Rehabilitation Hospital reserves the right to revert employees at any future point, as deemed appropriate by Hospital Management. Confidentiality In the course of your employment, you may have access to or hear information concerning the medical or personal affairs of patients and/or staff, or other health services business. Such records and information are strictly confidential and unless you act on the instructions of an authorized officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorized person can obtain access to them and must be kept in safe custody when no longer required. Hygiene During the course of employment staff are required to ensure that the hospital’s hygiene and infection control policies are adhered to at all times. All employees have responsibility to prevent transmission of infection by adhering to and implementing optimal hand hygiene and adhering to the Hospital’s Hygiene processes. Hygiene is a fundamental component of the National Rehabilitation Hospital’s quality system to ensure the safety and well being of its patients and staff and plays a role in the prevention and control of healthcare associated infection. Policies / Legislation All Hospital policies and procedures form an integral part of an employment contract and may be subject to update and revision, from time to time, in consultation with union representatives as appropriate. Employees are required to comply with all hospital policies, procedures (e.g. Dignity at Work, Trust in Care, Computer Usage Policy) and the Hospital’s ethical codes of practice. Employees are required to abide by the hospital’s code of behaviour and the code of practice as defined by their relevant professional body. Qualifications The candidate must, on the latest date for receiving completed application forms, possess: • A tertiary qualification. • At least 2 years satisfactory experience in a fast-paced clerical officer/administration post. • Sufficient administrative capacity to discharge the functions of a Grade IV Administrator. • Experience supporting committees/groups with coordinating and recording meetings / events. • Excellent administrative and organisational skills. • Proficient in computer packages, including Microsoft Word, Excel, PowerPoint and Outlook. • Excellent team working skills with capacity for responsibility and individual initiative. • Excellent interpersonal and communication skills. • Previous experience working in a research / academic environment would be desirable. • A sound background in and knowledge of the Health Services Sector would be advantageous. Health Candidates or any person holding the office must be free from any medical condition which would render them unsuitable to hold the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purposes of satisfying the requirements as to health, it will be necessary for each successful candidate before he/she is appointed to undergo a medical examination by a qualified medical practitioner to be nominated by the Chief Executive or designated officer. Any irregularities reported as a result of this examination which render the incumbent unsuitable for the post must be remedied / addressed before appointment. Health Promotion – The Hospital is committed to promoting healthy lifestyles for both patients and staff. Staff are expected to participate in initiatives to support better health and well being in line with the Hospital objectives. Character Candidates for and any person holding the office must be of good character. Overview of the Role The person appointed will provide administration support to Academic Department and Prof of Healthcare Integration and Improvement UCD / NRH. ACCOUNTABILITY, DUTIES AND RESPONSIBILITIES General Accountability The person chosen will: • Demonstrate behaviour consistent with the values of the Hospital. • Ensure that a safe environment is maintained for staff and visitors in compliance with Health and Safety requirements and best practice. • Being responsible for the day-to-day security of the work area to which assigned, with particular awareness of fire regulations and security arrangements. • Keeping up to date with all relevant mandatory training for the department. Specific Accountability Report and be accountable to the Prof of Healthcare Integration and Improvement UCD / NRH in all matters relating to administration duties. The post holder is expected to operate at a high level of autonomy and anticipation, proactively managing the Professor’s professional commitments. This includes forward planning, identifying potential scheduling conflicts, preparing in advance for upcoming priorities, and ensuring all logistical and administrative elements are completed in a timely and comprehensive manner without the need for prompting. The post holder will act as an executive support partner to enable the effective functioning of the Professor’s role across clinical, academic, and leadership responsibilities.
Team Leader
DESCRIPTION AND VISION OF SERVICES Corlann – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing. Orchard Services provide a range of community-based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in various types of day settings – day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups with different staffing support levels depending on their levels of disability. Our Services are person centred focusing on the needs and abilities of adults with intellectual disabilities and autism. We wish to create opportunities for people who use our service to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and dynamic, can adapt to the needs of particular individuals they supportand be open to change. The Role: The Team Leader has a pivotal role in managing the day to day delivery of services. The Team Leader will provide leadership and supervision to teams while ensuring the development of the service in line with national standards and best practice. The main responsibilities are to assist the Team Manager with the management of the services, such as – person centred planning in line with Personal Outcome Measures ethos and practice, resource management and staffing - including rosters, staff development, facilitating communication and professional leadership in order to ensure a good quality of life for the people supported. It is the Team Leader’s responsibility to ensure that the life of each individual reflects the Organisations core values by supporting each individual’s development in the areas of: · Dignity and respect · Promoting Independence in the area of personal development, educational, employment, life skills and day to day living skills · Developing friendships and relationships · Making choices · Community Networking · Whilst ensuring the physical, medical, social and emotional wellbeing outcomes of the people supported are observed. Reporting/Responsible To: Service Coordinator/Area Manager Qualifications: A current Live Register Certificate from An Bord Altranais is essential; RNID/RMHN qualification or HETAC/NQAI BA (HONS) in Applied Social Studies (Disability)/Social Care. Candidates must have a full clean manual driving licence. Fluency in verbal and written English is an essential requirement of this post. An appropriate management qualification is also desirable or a commitment to obtain one. Social Care Leader candidates must be registered with CORU or have their application submitted. Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, on the Social Care Workers Register maintained by the Social Care Workers Registration Board at CORU. See list of recognised Social Care qualifications at: https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/ OR (ii) Hold a schedule 3 qualification ( see note 1 below*). See list of recognized Schedule 3 qualifications at: https://coru.ie/health-and-social-care-professionals/registration/registration-requirements/approved-qualifications/schedule-3-qualifications/schedule-3-qualifications.html OR (iii) Hold a comparable qualification recognised by Social Care Workers Registration Board at CORU. OR iv) Applicants who satisfy the conditions set out in Section 91 of the Health and Social Care Professionals Act 2005, (see note 2 below*), must submit proof of application for registration with the Social Care Workers Registration Board at CORU. The acceptable proof is correspondence from the Social Care Workers Registration Board at CORU confirming their application for registration as a Section 91 applicant was received by the 30th November 2025. Note 1 * Schedule 3 Qualifications. This is a qualification listed in Schedule 3 of the Health and Social Care Professions Act 2005 for existing practitioners under section 91.Candidates who hold Schedule 3 qualifications can apply to register with CORU during the two year period after the register opens up to the 30th November 2025. Once the transitional period is over -30th November 2025, only qualifications approved by a Registration board will be considered. Note 2 * Section 91 candidates are individuals who qualified before 30th Nov 2023 and have been engaged in the practice of the profession in the Republic of Ireland for a minimum of 2 years fulltime (or an aggregate of 2 years fulltime), between 30th November 2018 and 30th November 2023 are considered to be Section 91 applicants under the Health and Social Care Professionals Act 2005. Experience: Candidates must have at least 3 years post qualification experience gained in services for people with intellectual disabilities. Candidates must be able to demonstrate experience of leading and supporting a team. Experience in community networking, supporting individuals to partake in activities in their local community, goal setting and programme implementation is desirable. Experience of working with individuals with autism, challenging behaviour and mental health is an advantage. Skills: Candidates must demonstrate leadership and planning skills and the ability to set goals, put into action and follow through. Candidates must have the ability to exercise good judgement, discretion and confidentiality, be creative and self-motivated, communicate effectively in both written and verbal forms and co-operate in a team environment with a person-centred philosophy. Working Hours: 75/75 CNM1 or 78/78 Social Care Leader hours per fortnight based on a 14-day duty roster. Contracted hours of work are liable to change over 7 days to meet the requirements of the service. The successful candidate will be required to work days, evenings, weekends, public holidays, and occasional night duty. On Call : On Call commitment is an essential requirement of this post Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: Leave will be granted according to the agreed leave assigned to the grade of the successful candidates i.e. Social Care or CNM1. Annual leave must be planned in advance with the Area Manager / Service Coordinator to ensure appropriate and adequate cover is provided for the service. Remuneration: Based on the salary scale attached to the grade of the successful candidates i.e. Social Care Leader or CNM1. Tenure: 2 x Permanent, Full-Time and Pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. JOB DESCRIPTION Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible both in their approach and their working hours to provide a quality service delivery for each individual. Specific Conditions The role of the post holder will not be limited by reference to this job description. It would be expected that the role will evolve as professional, structural and people who use the service demands and the post holder will be expected to demonstrate flexibility skills that will facilitate this.
Medical Administrator
Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Co Galway. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting. Contract: Part-time, permanent contract Working hours: 25 hours per week (weekend cover & possible weekday shifts for cover) Location of role: Alliance Medical, Newcastle Rd, Galway, H91 YR71 Key Responsibilities:
Store Manager
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category. The role The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
General Operative
SAP Landscapes is one of Ireland’s largest and most established landscape and maintenance companies, boasting 50 years of experience in creating and sustaining better spaces. You are joining us at an exciting time of growth, for both our employees and our business. You will have the opportunity to work with high-profile projects and develop your skillset, as well as pay a key role in your very own career path with company support. We are on the lookout for enthusiastic General Operator to join our Carrickmacross/Ballyboughal staff. Immediate start. Position: General Operative Reporting to: Maintenance Contracts Manager Location: Ardee (Joining our Carrickmacross & Ballyboughal staff) This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. This role will involve the use of machinery and equipment and will include physical exertion (manual handling etc.) on a daily basis. Duties Include: Training & Development: At SAP Landscapes, we believe that our most important asset is our people and that is why we like to promote from within and develop employees to progress further in their career. As a General Operative you have the potential to become a 2nd in crew and subsequently a Team Leader, through consistent training & development. SAP Landscapes are an equal opportunities employer.
Estate Management Officer
SECTION 1: THE ROLE The Estate Management Officer is a customer facing role in the Housing Directorate and plays a key role in the management of tenant relationships and the development and support of Resident Associations within a social housing context. The appointee will work extensively with clients, internal functions in Housing and other sections within Cork County Council and with other state agencies such as An Garda Síochána, Department of Social Protection, HSE, social workers, Approved Housing Bodies, disability representative bodies, etc. The work of an Estate Management Officer requires that employees in the role function in a flexible manner and work effectively as part of a team to deliver required outcomes or outputs. Their duties are varied and can involve assignment to different areas of work as services require. Appointees will be required to carry out their duties with an understanding of the political context of local government, and in a manner that enhances public trust and confidence and ensures impartial decision making. SECTION 2: DUTIES: The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. • Investigating tenancy breaches and complaints of anti-social behaviour in accordance with the provisions of the Housing Acts. • Encouraging greater tenant participation in estates by assisting with the establishment of residents associations and, when set up, providing them with advice and support. • Maintaining linkages with other agencies and developing an integrated approach to the creation of a cohesive, coherent and effective Estate Management policy. • Liaising with An Garda Siochana, HSE and other organisations in developing a multi-agency approach to dealing with Anti-Social Behaviour • Attending Court on behalf of Cork County Council, when required. • Attending pre tenancy and estate management meetings. • Performing Tenant Liaison duties. • Any other duties that may be assigned under this role. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS Character Each candidate must be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (a) have a good general standard of education; (b) have proven and relevant experience in administrative procedures including practical experience of work of an administrative nature, office organisation and control of staff; (c) possess a satisfactory knowledge of the functions and duties of local authorities; and (d) possess a satisfactory knowledge and experience of office organisation. (e) Experience in dealing with anti-social behaviour and estate management issues, community groups, residents’ associations, social housing and related areas is desirable. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. Transport Holders of the post should hold a full driving licence for class B vehicles and shall be required drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority. Required Skillset In the context of the key duties and responsibilities for the post of Estate Management Officer listed above, the ideal candidate should demonstrate through their application form and at the interview that they have the following knowledge, experience, skills and competencies; • Strong interpersonal and communication skills, with the ability to engage effectively with tenants, residents’ associations, colleagues, and external agencies, and to handle sensitive or challenging situations professionally. • Experience in conflict resolution and problem-solving, particularly in dealing with complaints, tenancy breaches, and anti-social behaviour in a fair, balanced, and evidence-based manner. • Ability to build and maintain effective working relationships with internal departments and external stakeholders such as An Garda Síochána, HSE, and community organisations. • Good organisational and administrative skills, including experience in managing caseloads, maintaining accurate records, and working within established procedures and policies. • Analytical and decision-making ability, with the capacity to assess complex situations, interpret relevant information, and make sound recommendations. • Customer-focused approach, with a commitment to delivering high-quality public services and supporting tenant participation and community development. • Knowledge of housing legislation and local authority functions, particularly in relation to estate management and social housing (or the ability to quickly acquire such knowledge). • Ability to work independently and as part of a team, demonstrating flexibility, initiative, and a proactive approach to achieving objectives. • Report writing and presentation skills, including the ability to prepare documentation for court proceedings, meetings, and internal reporting. • Full driving licence and willingness to travel, as the role requires regular on-site visits and engagement within communities. SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. Please note that, should you be called to interview, the board may look for additional examples of where you demonstrated the Knowledge, Experience, Skills and Competencies required for this post, so you should think of a number of examples of where you demonstrated each of the skills. A candidate must possess the following competencies:- Analysis & Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues. • Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. • Identifies and understands key issues and trends. • Correctly extracts & interprets numerical information, conducting accurate numerical calculations. • Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence. Interpersonal & Communication Skills • Modifies communication approach to suit the needs of a situation/audience. • Actively listens to the views of others. • Liaises with other groups to gain co-operation. • Negotiates, where necessary, in order to reach a satisfactory outcome. • Maintains a focus on dealing with customers in an effective, efficient and respectful manner. • Is assertive and professional when dealing with challenging issues. • Expresses self in clear and articulate manner when speaking and in writing. Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. • Constructively challenges existing approaches to improve efficient customer service delivery. • Accurately estimates time parameters for projects, making contingencies to overcome obstacles. • Minimises errors, reviewing learning and ensuring remedies are in place. • Maximises the input of own team in ensuring effective delivery of results. • Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Specialist Knowledge, Expertise and Self Development • Displays high levels of skill/expertise in own area and provides guidance to colleagues. • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/Organisation and can communicate to the team. • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. SECTION 5: TENURE The position is permanent and fulltime. The post is pensionable. Panels may be formed to fill vacancies for Estate Management Officer that may arise during the lifetime of the panel. SECTION 6: SALARY The Salary scale for the post is: €36,113 - €55,460 per annum €36,113 - €38,240 - €41,259 - €43,241 - €44,975 - €46,653 - €48,917 - €50,557 - €52,239 - (Maximum), €53,829 (1st LSI) (after 3 years satisfactory service on the Maximum), €55,460 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 7: ASSIGNMENT / LOCATION OF POST The initial vacancy is based at County Hall, Cork, however Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. SECTION 8: WORKING HOURS The working hours at present provide for a five-day, thirty-five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the Flexitime Policy. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997(as amended).
General Manager
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 370 people. The Person EZ Living Furniture are looking to recruit a Store Manager with a strong retail sales background to join & lead our dynamic team in our new Belfast Store. This challenging and rewarding position involves supporting a team of sales people in reaching and exceeding both personal and company targets, while ensuring all day-to-day activities required for the smooth running and development of our store are completed. The successful candidate will have a proven sales ability, coupled with excellent organisational and communication skills, along with a genuine desire to deliver a first-rate customer experience. Duties & Responsibilities: · Manage the entire team , lead by inspiring team members to achieve and exceed sales targets with a customer focus as the foundation of the approach. Ensure the highest administration standards. Manage the workforce planning of the store. Deliver ongoing training and understanding of all processes relating to the store. Lead the stores interaction with the marketing team. Report on local competitors activities and ensure that we are positioned well to compete. Set staff training standards. Manage probations. Work with HR and Retail operations on staff issues. Develop a succession plan and talent pool of employees for the store. Skills & Qualifications: · Exceptional communication and coaching skills · A proven people manager and team player · Excellent administrative & organisational skill · Proficient Microsoft Office user, with an easy ability to learn our in-house systems. · Available to work to a flexible schedule, including evenings, weekends and holidays. · Furniture experience would be a benefit but not essential. · Ability to use your own initiative, escalating issues to senior management when appropriate. WHY JOIN US: Look us up on Glassdoor- rated 4.6/5 read our reviews.
Early Years Assistant
Early Years Assistant (DP23YO) (Ref: E/EYA/B/426) Permanent - 20 hours per week 11 month contract (July off) Bangor Sure Start £12,879.62 per annum Main Duties and Responsibilities: To implement a child-centred and welcoming environment. To ensure a safe, stimulating and varied programme of play and learning opportunities are provided for the children within the Developmental Programme for 2 – 3 Year Olds / Little Stars programme, suitable to the child’s age and stage of development. To ensure planning occurs to meets children’s individual needs that takes into account children’s abilities, interests, language and cultural backgrounds, reviewed as necessary and to ensure ongoing creative evaluation of the programme (s). To work with the team ensuring that the environment is organised both inside and outside to ensure that resources and equipment are available, compliant and appropriate to meet the needs of the individual children. To develop and deliver the Developmental Programme for 2 – 3 Year Olds / Little Stars programme as outlined in the Lisburn Sure Start yearly business plan that provide a purposeful, stimulating environment rich in learning opportunities, both indoors and outdoors. To establish effective and empowering relationships with parents enabling them to develop their children’s maximum potential. To develop and deliver the programme ensuring that it promotes and actively encourage parents to play alongside their child / children. Whilst offering developmentally appropriate play and development opportunities for the child and their parent / carer. To provide support for all children’s emotional and social needs by promoting positive behaviour through role modelling and work performance. Maintain up to date knowledge of all Bryson Pathways and Bangor Sure Start Projects policies and procedures affecting children. To open, maintain and accurately record as required by the job role and ensure compliance to good record management and information systems. To take part in local events to promote the work of the Bangor Sure Start and to contribute to the development and preparation of promotional materials, where necessary. Essential Criteria: NVQ Level 3 Child Care qualification or equivalent. Consideration will be given to those who are working towards qualification One year’s experience of working in the early year’s sector 2 GCSE’s at grade C and above including English Language and Mathematics or equivalent Clean drivers’ licence, access to transport and Business (Class) Car Insurance for the vehicle and driver Desirable Criteria: Experience of working within a Developmental Programme for Two – Three year olds Completion of the Developmental Programme for Two to Three Year Olds Training Application: A satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment. Bryson adheres to Access NI Code of Practice available upon request. For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org Application packs are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. The closing date for the receipt of completed applications is: Tuesday 12th May at 12pm
Sales Consultant
GET TO KNOW US Dune London is an iconic British brand known for both women and men's shoes. We hire passionate, fashion-obsessed individuals focused on delivering premium customer service and driving sales in footwear and accessories KNOW THE ROLE We’re looking for a permanent and part time Sales Consultantwho shares our love of fashion, to join the team at our Arnotts Brown Thomas concession Key Responsibilities: KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
